hotels with a view in Lackawanna, NY

1. Hampton Inn Buffalo South/I-90 (3-star hotel)

About this hotel

Off interstate 90, this modern roadside hotel is 9 miles from downtown Buffalo and the Canalside District park, and 2 miles from Buffalo and Erie County Botanical Gardens.Coffeemakers, 32-inch flat-screens with HD channels, and both full and lap desks (for working on the bed) are offered in each room, as well as free WiFi and custom-designed beds. Suites add kitchenettes, living rooms with sofabeds and whirlpool tubs.Parking, a daily hot breakfast and weekday breakfast bags (to go) are free. There’s a gym, an indoor pool with a hot tub, and a meeting room.

Things You Need to Know

  • 7 min drive to Buffalo and Erie County Botanical Gardens
  • Some guests disliked the kitchenettes
  • 18 min drive to Buffalo Niagara
  • Guests praised the friendly service
  • Guests mentioned refrigerators 17 times
  • Guests mentioned lobbies 12 times
  • Guests liked the indoor pool

Feedback From Real Customers

Mo Jo (Mojo)

This hotel needs work If you like the smell of dirty feet from old carpet in room, paper thin walls, a worn old skinny mattress, and scratchy thin sheets this is the place for you I expect more from a hotel with the Hampton name on it

Also, this hotel is not cheapUpdate, so the housekeeping staff is responsible for quality of mattresses, and sheets? And replacing ridiculously old smelly carpet?

Janice Watson

The room was nice with the exception of no phone in the room, the room service is nonexistent and if you wish the room to be serviced you must call the front desk to request service This is due to the Covid issueThe breakfast bar has a good selection and there is fresh coffee and fruit available all day

There were basketball teams staying at the same time we were there and you had to get to the breakfast early The kids had healthy appetites but were very politeThe front desk is pleasant and very helpful in answering our questionsCheck out was very simple and easy

Donna Mergenhagen

While the physical property is convenient and well maintained, the “free breakfast” amenity is problematic The staff member administering the service either wore no mask or the mask below her nose Guests and other staff consistently followed guidelines, but the food handler did not

She was also observed doing housekeeping (mopping and sweeping) in the lobby area and returning to serve, heat and handle food without washing or sanitizing her hands Although the observations were reported to the desk, the unsanitary behavior continued She needs to be provided food service training or to be moved to other responsibilities

2. Embassy Suites by Hilton Buffalo (3-star hotel)

About this hotel

A 5-minute walk from the Buffalo Niagara Convention Center, this all-suite hotel in a glass-fronted building is a mile from sports at First Niagara Center and 10 miles from Buffalo Niagara International Airport.Modern suites include 2 flat-screens, free Wi-Fi, kitchenettes, and living rooms with pull-out sofas. All offer floor-to-ceiling windows; some have city views.Free perks include made-to-order breakfast, nightly receptions with snacks and drinks, and an airport shuttle. There’s also a glass-enclosed restaurant, a bar and a cafe, plus an indoor pool and a 24/7 fitness room. Other amenities include a business center, 7 meeting rooms and paid parking.

Things You Need to Know

  • Walking distance to Buffalo City Hall and Electric Tower
  • Guests praised the large rooms but some thought they were unclean
  • Guests liked the glass-enclosed restaurant
  • Guests mentioned “omelettes” 45 times
  • Guests praised the city views
  • Guests liked the fitness center
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Stephanie Miller

I decided to try the Pure Living room type due to sensitivities and allergies I will say it was one of the best nights sleep my family had! The hotel was very clean and smelled fresh everywhere you want The staff was very friendly, helpful and attentive

I want to specifically point out Nathan who was a chef in the breakfast area He was in charge of the made to order omelet station The omelets were amazing He was so professional and courteous and honestly, I have no idea how he kept up with the crowd, but he made it look easy Thanks to all staff for an amazing experience in Buffalo!

musicaddictski

This was a fantastic hotel! The service was outstanding in every way Our favorite surprise was the personalized omelette cook! It was honestly the best omelette I’ve ever had!!! The complimentary drinks and snacks was a very nice surprise as well We were disappointed that the pool was closed, but we understand that was due to renovations

The valet service was a little inexpensive, however the service made it absolutely worth it!! The rooms were spacious and very clean All in all this was the best hotel over ever stayed at and definitely will look for this specific hotel when we travel in the future

Marcos Rollan

The front desk lady that welcomed us was extremely attentive and very competentThe suite was super comfortable and ideal for large familiesThe breakfast was included and of high quality and multiple offerings

A cocktail gathering was suggested but we were unable to attend itThe location was greatThank you

3. Buffalo Marriott at LECOM HARBORCENTER (3-star hotel)

About this hotel

Located off I-90, this upscale hotel with Lake Erie views is also a 5-minute walk from live entertainment at KeyBank Center and 3 miles from Buffalo Museum of Science.The modern rooms offer flat-screens, desks, and sitting areas. They also provide minifridges, and tea and coffeemakers. Suites add separate living areas with sofas, extra TVs and microwaves. Some quarters offer lake views. Wi-Fi is available for a fee.There’s a sleek restaurant/bar with lake and city views, as well as a gym and a business center. Other amenities include meeting rooms, event space and laundry facilities. Breakfast and parking are offered, both for a surcharge.

Things You Need to Know

  • Guests praised the clean rooms
  • Walking distance to the Explore & More Children’s Museum and the Canalside District, Buffalo
  • One of the few hotels in the area with 24-hr room service
  • Guests liked the sleek restaurant
  • Guests mentioned “lakes” 15 times
  • Guests praised the breakfast
  • Guests liked the lake views

Feedback From Real Customers

Jason Mount

Make sure to use ʜoᴛᴇʟʙoʟʟʏᴄᴏm when booking any stay They compare countless booking websites and normally will have rooms a lot cheaper than others! Thank me later on! This hotel is one of the most well known in the area

I have been staying here for years If you stay for a few nights you will love it I’m sure!Absolutely love this hotel Staff was among the best we’ve encountered in any US Marriott property Restaurant (Panorama on Seven) was incredible Great, easy walking to the waterfront across the street and if you are attending an event at KeyBank, this hotel cannot be beaten We will definitely return

Krysta Wiess

I honestly do not have words for the staff at this hotel, beyond incredible!!!! We just had our wedding room block here this past weekend and just WOW Our wedding guests came from all over the US and everyone is still talking about how this hotel made their Buffalo experience a memorable one Deanna and her sales team, top notch! All the gentleman at valet, so professional and on top of it! Front desk, housekeeping, and every staff member we encountered provided incredible hospitality to our guests

After the night of our wedding, my husband and I came back to our room with champagne, chocolate covered strawberries and a nice card from the staff You can tell this staff cares about all their guests that come into their hotel Job well done to the entire team!!!! On behalf of all of our guests, thank you thank you thank you!!!! -the grembos

Danielle DiMarco

Last Thanksgiving my family had the pleasure of staying at this exceptional Marriott The hotel manager, Huseyin was helpful and accommodating as he ensured the stay would exceed our expectations He succeeded! The Front Desk Supervisor, Casey should also be commended for excellent hospitality

We were welcomed warmly and placed in the room we reserved upon arrival Our room was immaculate and our view of the lake was extraordinary! The hotel staff continued to provide superior service Towels were delivered within minutes of my request, suggestions for nearby food and entertainment options were offered with enthusiasm, and the bartenders and servers at the restaurant were friendly and well-organized I’m confident that my upcoming trip back will be just as wonderful Just this morning, Brittany at the front desk helped to confirm my reservation and patiently answered my questions As a loyal Bonvoy member, the Marriott Buffalo LECOM Harborcenter has earned a FIVE-STAR ***** review from every member of our family See you soon Buffalo!

4. Courtyard by Marriott Buffalo Downtown/Canalside (3-star hotel)

About this hotel

Set in the lively Canalside area, this modern hotel with views of the Buffalo River is off I-190 and next to a metro rail station. It’s 1 block from KeyBank Center.Contemporary rooms offer free Wi-Fi, desks with ergonomic chairs, and flat-screen TVs, as well as microwaves, minifridges and coffeemakers. Studios add sitting/living areas. Some quarters feature river views.An American restaurant serves breakfast and dinner, as well as all-day drinks, including Starbucks coffee. Other amenities consist of an indoor pool, an exercise room and a business center, plus 4 meeting rooms. Parking is available for a fee.

Things You Need to Know

  • Guests praised the clean rooms
  • Guests praised the bathrooms
  • Walking distance to the Explore & More Children’s Museum and the Canalside District, Buffalo
  • 4 min walk to nearest train station
  • Guests praised the service
  • Guests mentioned lobbies 16 times
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Justin Dunio

The hotel is predictable Not a bad thing, just exactly what you expect from a Courtyard Location is great with lots to do in walking distance

The only reason it doesn’t get 5 stars from me is the check in experience I’m lifetime platinum elite with Marriott Not only did the guy checking me in not mention anything, he didn’t offer me a welcome gift as I’m become accustomed to expecting And who knows if an upgrade was available, but I surely wasn’t offered oneI usually stay at the Marriott across the street and figured I’d save a few bucks on this trip Guess as the saying goes, you get what you pay for

Robin Greulich

The room was clean and nice but it never got warm The staff was not very attentive The Starbucks had a very limited menu and a long wait

Second day they were out of creamerThe gym was small but adequate The hot tub was closed for repairs

Deepak Chodha

Overpriced and doesn’t deserve to be a Marriott ChainBooking shows King bed but Queen bed in the roomRoom didn’t have basic amenities like shower gel, laundary bag

When requested for dental kit, had to wait 2hours They don’t even keep bathroom sleepersNo concierge to advise travellersNo noise cancellation rooms, probably no padding between room walls We couldn’t sleep because we could hear next room people chatting whole night

5. Hyatt Regency Buffalo / Hotel And Conference Center (3-star hotel)

About this hotel

Connected to the Buffalo Niagara Convention Center, this modern high-rise hotel is 2 miles from the Buffalo Museum of Science and 5 miles from the Buffalo Zoo.The plush, contemporary rooms come with flat-screen TVs, minifridges, and tea and coffeemaking facilities. Wi-Fi is free. Suites add separate bedrooms, living rooms and pull-out sofas. Room service is available.Amenities include an indoor pool and a fitness center, as well as a spa, a bistro/bar and a coffee bar. There’s also a business center, meeting space and a lobby shop.

Things You Need to Know

  • Walking distance to Electric Tower and Buffalo City Hall
  • 2 min walk to nearest transit
  • Some guests complained about the kitchenettes
  • Some guests complained about the bathrooms
  • Guests liked the professional service, which has a concierge
  • Guests mentioned fitness centers 23 times
  • Guests mentioned lobbies 82 times

Feedback From Real Customers

Susan Kelley

I recently stayed for the Buffalo Marathon weekend and was incredibly pleased with my stay The staff at the front desk were helpful and friendly and the room was perfect I was very appreciative of the table with water and fruit for the runners after the race

Thank you for that! This was a great place to stay and the friendly staff made it even better Not one complaint about my stay

Mary Mitchell

Room smelled like it was a smoking room not too long ago Shower fixtures were not installed correctly and hotel will have mold in the walls very soon if not already Elevators were not working several times during my stay and I had to walk up/down 9 stories

Many services are still not restored from COVID Bar area was nice and Starbucks was fast and efficient every morning Easy access to the convention center and you don’t have to go outside of the weather is not good

Robert D’Orso

When we got there, there was a 15 minute wait to get to our room, which was unprepared Once we got into the room there was a huge stain on the ground and the room was next to the elevators We moved over to another one but it was still outdated and dirty in some locations, like the window for example

The main lobby and public areas are beautiful and fancy, but it is not replicated on any floors above The pool was closed because it was not easily accessible to disabled individuals I understand why it should be made accessible but it should have been accessible a long time agoAlthough the people are nice and the location in the city is perfect, some necessary things must be fixed before it is the ideal hotel it is aiming to be

6. DoubleTree by Hilton Hotel Buffalo – Amherst (3-star hotel)

About this hotel

Adjacent to the SUNY University at Buffalo North Campus, this contemporary hotel in suburban Amherst is a 1-minute drive from Interstate 290.Flat-screen TVs and Wi-Fi (fee) are offered in each room, as well as contemporary decor, wooden floors and custom-designed beds. 2-room suites add separate sitting areas and kitchenettes.A cafe offers coffee drinks and dine-in or to-go meals and snacks, plus there’s a lobby bar. There’s also an indoor pool and a fitness center. Business amenities include 3 meeting rooms and a business center.

Things You Need to Know

  • 13 min drive to the Herschell Carrousel Factory Museum
  • One of the few hotels in the area with room service
  • Guests mentioned the rooms are small and unclean
  • Some guests complained about the kitchenettes
  • Some guests disliked the unclean bathrooms
  • Guests liked “cookies”, mentioned 39 times in reviews
  • One of the few hotels in the area with a casino
  • Guests liked the indoor pool and praised the hot tub

Feedback From Real Customers

Jennifer Teixeira

I was a bit uneasy after reading a few horror reviews from recent visitors Upon arrival the hotel looked promising as the lobby and hallways appeared to be clean and well maintainedHowever once we got into the room we were assigned, there was food crumbs on the floor and the bathroom floor was sticky/grimy

We went down to the front desk, got a new room and Steve was awesome plus apologetic He mentioned if we had any more issues, they had plenty of rooms available at the moment The second room was great, clean, sheets smelled fresh but realized there was no fridge to hold milk for our toddlerAgain, we called front desk and this time, it was quite a condescending tone from Paul He mentioned not every room has a mini fridge and microwave He so called “offered” for us to keep our toddler’s milk at the fridge at the front As a parent, I am not comfortable leaving my toddlers milk like this Paul went even further and said he knows we are only staying for one night and cannot keep giving us a new roomI was very taken back by this, I paid for this room As a matter of fact, he didn’t give me anything but a horrible feeling that I cannot trust this hotel againMy apologies for housekeeping at this point, I’m going to be using a lot of ice tonight to keep the milk cold and will never be returning to this hotel even if it was free

Matt C

I booked two rooms on a weekend the rate was between $150 and $160 for the night This hotel is located just off the I-290 in Amherst, and thankfully is far enough from the interstate, you cannot really hear much trafficOur experience with check-in was positive

The staff were helpful and answered any questions we had without issueOn arrival, the exterior and the property generally look nice Same with the lobby and hallways It ends thereOur first impression of the rooms is that they are small There’s not much room to move around once you get a family inside with any luggageThe interior of the room was lacklustre to say the least The laminate floor was dirty, with giant gaps to stub your toes on The furniture is well used, and abused, and appeared to be hastily wiped down but not cleaned fullyThe minifridge was clean, but the freezer inside was full of frost The coffee maker was dirty and didn’t look appealing to use at allThe TV worked, but froze up intermittently, becoming frustrating to deal withThe bathroom is incredibly small, like REALLY small – with a toilet and small shower stall, barely big enough for a grown adult to fit in Anyone with physical ailments or a larger person would have a tough time making it workThere was hair on the floor of the shower stall, and on the bathroom floor The corners of the floor, behind the toilet were dirty and full of dustWe booked a room for two adults and two kids, but the room only had two towels Again, the staff were helpful and arranged to get us more, but was disappointing this wasn’t taken care of as part of the bookingThe beds themselves were clean, but underneath the beds (yes, there’s an underneath the bed at this hotel) were disgusting Tons of dust and dirtBoth of the two rooms we booked were on the same state of cleanlinessWe had no problems with noise, other than hearing the toilet flush periodically from the room aboveWe checked out the pool area It was generally clean, but appears that some areas are in need of being freshened upI’ve stayed at a number of other Hilton hotels in the past, and have always had a great stay Unfortunately this one missed the mark completely I would not return to this hotel again, nor would I recommend it

Joshua Wakelin

This was a great place to stay

yes the furniture isn’t new, yes it could use a touch up of paint here or there, but honestly it’s not the RitzThe place was clean and the staff were amazingly polite and accommodatingI’ve stayed in many hotels over the years and I can honestly say I wouldn’t hesitate to stay here again

7. Country Inn & Suites by Radisson, Buffalo South I-90, NY (3-star hotel)

About this hotel

Off I-90, this modest hotel lies 8 miles from shops and eateries in Downtown and 9 miles from Ralph Wilson Stadium, home of the Buffalo Bills.Down-to-earth rooms offer free Wi-Fi and flat-screen TVs, plus desks, minifridges, microwaves and coffeemakers. Suites add separate living areas with pull-out sofas.Hot breakfast, loaner books, regular evening socials and parking are complimentary. There’s also an exercise room, an indoor saltwater pool and a hot tub, as well as a business center, and a patio with a fire pit. A convenience store and a coin-operated laundry are open 24/7.

Things You Need to Know

  • 8 min drive to Buffalo and Erie County Botanical Gardens
  • Guests mentioned the rooms are large but unclean
  • Guests mentioned the service is friendly
  • Guests praised the restaurant
  • Guests mentioned “cookies” 13 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Sarah Bement

My close friend had a hotel party here recently Rooms were clean Showers properly cleaned( you can tell someone took the time to clean the tub and walls,unlike some other hotels)

Experienced the Pool at night Was warm and clean Not to much chlorine in the pool, ( no hurt eyes) Surrounding pool area clean and kept decently dry During the night the pool was not busy at all It was nice to have the pool to ourselves!

Gabriella Kaecher (Gab)

Rooms a bit outdatedcarpets could use good cleaning Lot of stains

Room wasn’t as clean as it could have been Staff very friendly Breakfast was very good, lot of selection Even had gluten free cereal and sugar free syrup for the waffles Pool was disappointing Water very cold and hot tub jets didn’t workBut overall was satisfactory

Du Hau

Nice & spacious room (& shower) Good breakfast after a restful night with comfortable pillows and bed Worth the price

However, the hotel is a little hard to find from the road at night thoughThe best part is what I found at the desk: a little card of being alert for “Human Trafficking” (pictures) 5 stars +

8. Buffalo Marriott Niagara (3-star hotel)

About this hotel

This relaxed hotel is 5 miles from the Frank Lloyd Wright–designed Darwin D. Martin House, 7 miles from Buffalo Niagara International Airport and 10 miles from The Buffalo Zoo.Casual rooms have flat-screen TVs and Wi-Fi access, as well as minifridges and coffeemakers. Suites add separate living areas with pull-out sofas. Club level quarters provide access to a private lounge offering free continental breakfast and evening appetizers. Room service is available.Parking and an airport shuttle are complimentary. Other amenities include meeting space, a business center and a restaurant/bar, as well as an indoor pool and a 24-hour gym.

Things You Need to Know

  • 13 min drive to the Herschell Carrousel Factory Museum
  • 14 min drive to Buffalo Niagara
  • Some guests complained about the kitchenettes
  • Some guests complained about the bathrooms
  • The hotel has a concierge
  • Guests mentioned “Ballroom” 13 times
  • Guests liked the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Grant Brown

My stay was just okay 🤷🏻‍♂️Nice but somewhat dated typical Marriott feel Staff were very pleasant and accommodating, whether at the front desk, restaurant or exec lounge – all service was superb

Rooms were well appointed Comfortable bed Good water pressure and tempMy main complaint was lack of soundproofing I could hear everything…and I mean everything Every door that opened in my hallway Every word my neighbors said Every sneeze Everything I’ll allow you to fill in the rest of those detailsAnd while the service in the exec lounge was great, the food options were almost laughableI would stay again but wouldn’t be my first pick

Marian Rose

It was clean and bed was comfortable Had coffee and tea available in room This Marriott is older and in need of updating

It’s not as nice as other more modern Marriott I’ve stayed at I only had 1 washcloth in room and water took forever to get hot in shower But room was clean and I had no problems staying there The rate for this Marriott was lower then other Marriott, so I felt I got my moneys worth

Upower Upower

Don’t forget to use ʜoᴛᴇʟʙoʟʟʏᴄᴏm when booking any place This web site will compare countless hotel sites and usually will have rates much cheaper than others! Thank me later on! This resort is the best rated in this area

I have been staying here for a long time If you decide to stay here you for sure won’t regret itI was UB student I brought my parents for the weekend for a short visitThe rooms are clean and immaculate The staff is very adjusting and cooperative They allowed early check-in and provided a really good service I would highly recommend this place for stay It is also reasonable priced if you book in advance I paid $153 for a 1 night stay for 1 king room

9. The Delavan Hotel (4-star hotel)

  • Address: 6461 Transit Rd, Lancaster, NY 14086
  • Phone: (716) 635-9000
  • Ratings: 4.1 (588 reviews) Very good
  • Website : The Delavan Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Refined rooms in a polished hotel offering upmarket dining, a spa & a free airport shuttle.

About this hotel

Off a busy road a mile from I-90, this polished hotel is 2 miles from Buffalo Niagara International Airport and 26 miles from Niagara Falls.Stylish rooms featuring artistic headboards offer free Wi-Fi, flat-screen TVs and minifridges, as well as writing desks and designer toiletries. Upgraded rooms add sitting areas and soaking tubs. Room service is available.An airport shuttle service is complimentary, as is breakfast served in an upscale Italian restaurant with a patio. There’s also a sophisticated bar, a salon and a spa, as well as an elegant lobby with seating areas. Private parking is available.

Things You Need to Know

  • 10 min drive to Reinstein Woods Nature Preserve
  • Guests liked the rooms but some thought they were unclean
  • 9 min drive to Buffalo Niagara
  • Guests mentioned “muffins” 10 times
  • Guests mentioned “bagels” 13 times
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Patrick Coviello

We stayed here for a friend’s wedding and were not overly impressed Sonny and Brian at the front desk greeted us warmly, but things started going south after that We were informed that the front elevator was broken and wouldn’t be fixed for several days

This meant having to drive around to the back of the building for the rear elevator, this also involved going outside in order to reach the lobby We were also informed that there would be no housekeeping or hot breakfast as advertised due to “covid protocols” We got to our rooms and found it very nice and clean The next morning I noticed a very high charge from the hotel on my credit card When I went to the front desk to inquire the woman there seemed like she was annoyed that I was bothering her, and informed me that the room rate I was being charged was double what I was quoted as the wedding price She said that I needed to see the manager, but he wasn’t in yet I then went to see about the grab and go breakfast to find what looked like day old bagels and muffins No plates and no juice even When I came back later and asked for the manager to discuss my room rate the same clerk disappeared and came back 10 minutes later and said the manager said I have to take up the matter with the sales office I asked to speak directly with the manager and was told he was busy The attitude of the rest of the employees was just as lacking in positive customer service attitude The experience at this hotel was very disappointing and detracted greatly from the happy occasion that we traveled 6 hours to Buffalo for

Laughter Heals

Hotel is nice Restaurant and bar are great Customer service on this side is great – Hallway with pics and history on display is fun too read and look at

Room was nice but pillows were in need of upgradeNo room clean up during stay, which did not impress me I keep room and bathroom pretty organized but like it to be cleaned daily or due to covid at least fresh towels daily Had to ask for towels shampoo/soap everyday House keeping would not give to me, so had to go through front desk every nightThey advertise free breakfast but it’s just small pastries, coffee, juice Could not play pool because pool table was turned in to mini food tableSpa day was niceOn the fence if I would stay here again understand somethings are different due to covid, but still think there should be a level of serviceWould definitely do a date night dinner to the restaurant and bar many times over

Barbara Wills

We paid $600+ for our room for two nights Was not impressed We were there for a wedding

The bed was not comfortable, sheets did not fix, no microwave, no ice bucket Had to call down for toilet paper Best part, the bathroom! We had the Harriet suite Breakfast was a big joke Would we recommend, nope Want a good place, stay at Russell’s We have stayed there at least 5 times and everything was great Not here Do have to give a thumbs up for the front desk staff

10. Holiday Inn Express & Suites Hamburg (2-star hotel)

About this hotel

Off Interstate 90, this modern hotel is 2.6 miles from Hamburg town center, 15 miles from Lake Erie and 30 miles from Niagara Falls.The subdued rooms, some with Jacuzzis, have desks, flat-screen TVs with cable channels, coffeemakers and minifridges. There’s also free WiFi and high-pressure showerheads in the bathrooms, plus kids 19 and under stay free with an adult. Suites add pull-out sofas, dining tables and microwaves.Amenities include free hot breakfast, fitness/business centers, a meeting room and indoor pool, plus laundry facilities and parking.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • Guests praised the beds
  • 10 min drive to Woodlawn Beach State Park
  • Guests praised the friendly service
  • Guests praised the fitness center, which has treadmills
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool

Feedback From Real Customers

André La Crout

This is a pretty solid hotel, easily one of the best in the Hamburg/Orchard Park area, so the bad reviews are kind of bizarre to seeThe price ain’t bad I’ve stayed at much worse places for much more money

The value here is really about on par with what it should beThe staff isn’t overly friendly, but they aren’t rude or off-putting either They get the job done for what their job isOur room was clean, modern enough, and we were relieved to find coffee in there because we’ve recently had a string of hotels that did NOT have coffee in the roomI think what was particularly above average was the bed It was one of the most comfortable hotel beds we’ve ever slept in All the traveling we’ve ever done all over the country, dozens of different hotels, and this is a bed we’ll remember as one of the bestHowever, I was disappointed in the breakfast I was really looking forward to breakfast because it seemed they have a decent one as far as free hotel breakfasts go, but there wasn’t much The pancake machine wasn’t working, the metal containers were empty… Basically just a muffin and yogurt with coffee

Chelsea Baro

The rooms were clean and the bed VERY comfortable! The showers do take a few minutes to heat up, but once they get there they too are very nice However, the biggest plus of this hotel was the breakfast and the little lady with white hair and gold earrings working it The breakfast had multiple options for my boyfriend who has severe food sensitivities, an accommodation we are not at all used to in a hotel breakfast, which was PHENOMENAL! And the lady working was attentive, sweet, and went above and beyond for everyone attending the breakfast

We are very happy with our stay here

Dustin Lyle

I regret being compelled to review this hotel in this way, but given the unacceptable circumstance, have no choice but to inform other of my experienceAs a real estate investor, I oftentimes find myself in many cities that are unknown to me When choosing my temporary residence, there are two things that I prioritize…1

The property must be smoke free2 The property must be among the highest guest reviewed properties in the given area3 Noon check-outThat’s itI choose to stay in the highest rated, smoke-free property that allows for a noon checkout To find the highest rated property, I look here – Where you’re reading this review right nowAll of that said, the stay was mediocre Not bad, not great The staff were, for the most part, cheerful The room was, acceptably clean, absent some (what I can only imagine) ketchup(?) splattered on the ceiling… I only seen it, after my second day in the room; a non-issueMy real trouble, comes post-checkout I departed the hotel at 11:30 AM on Saturday morningThree hours later, reviewing the expenses of the trip, I discovered that the hotel had billed me $27572 This amount was in-addition to the $33944 that I had paid to Expedia for the two-night stayI immediately called the property to inquire about the added charge and was told that there was nothing that could be done until a manager could *possibly* process a refund, on TuesdayNow, I’m not in a position where I’m drastically affected by a few hundred dollars being unusable for a number of days – but I have been in my lifetime I know that if this “mistake” happened to me, it’s happened to others Others who very well may not realize it until it’s too late, or not recognize it at all… And worse, people whose lives could be drastically impacted by not having access to their own money, when they reasonably and rightfully should expect toImagine a scenario where a guest of this hotel departs, flys across the country, and then are declined an Uber from the airport – because their bank account has insufficient fundsIt’s well past 48-hours since they’ve charged me the extra $275 – I’ve yet to receive the refund I’ve yet to receive a phone call, apology, email or textAs a guest who is adamant about leaving the room in the condition I found it, only staying in the highest rated properties, who is smoke-free, quiet and what I can only imagine an “ideal” guest… It’s starting to seem like their *real* ideal guest is one that doesn’t recognize they’ve been charged hundreds of dollars – for no reason at allIt seems sort of unbelievable that no system or brand standard exists within the Holiday Inn ecosphere that eliminates double or inadvertent billing If they do, I can only assume the extra charge was intentional, unjustified, and not an isolated incident – if this is true, and discovered to be the case, it would constitute theft, fraud or both

11. Millennium Buffalo (3-star hotel)

  • Address: 2040 Walden Ave, Buffalo, NY 14225
  • Phone: (716) 681-2400
  • Ratings: 4.0 (2675 reviews) Very good
  • Website : Millennium Buffalo
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Warmly decorated rooms & suites in a low-key lodging with an indoor pool, dining & a free shuttle.

About this hotel

This straightforward hotel is 1 mile from Interstate 90, 4.5 miles from Buffalo Niagara International Airport and 10 miles from downtown Buffalo.The warmly decorated, modern rooms have free Wi-Fi, cable TV and coffeemakers. Many have internal pool-view balconies. Upgraded rooms add sitting areas with sofas.Free perks include parking and an airport/area shuttle. There’s also a gym, an indoor pool in a tropical courtyard, and expansive event space, including a wood-paneled ballroom with chandeliers. For dining there’s a casual American restaurant with pool views, along with a laid-back sports bar.

Things You Need to Know

  • 8 min drive to Reinstein Woods Nature Preserve
  • Guests mentioned the rooms are outdated and unclean
  • Some guests complained about the bathrooms and the showers
  • Guests mentioned the service is professional
  • Guests mentioned “Ballroom” 15 times
  • Guests praised the grounds
  • The hotel has a game room

Feedback From Real Customers

raghavendra aditya

Enjoyed our stay The room is very spacious and well organized There are two entries to the room and several exists to the parking

The pool side entry of the room is what we liked You can get a beautiful view of the garden alongside pool The fitness center is clean and nice The location of this hotel is perfect for shopping and lot of food options around

Alexis Walker

The customer service is Awesome! Every employee I spoke with was polite and usefulIn terms of the room, I was disappointed I stayed on the second floor with my family, including our pet

On our way to the room, we noticed none of the doors open automatically The doors are heavy and none are open with a door stopper either I found it tiresome to constantly have to struggle opening the door and pushing my baby’s stroller through the doorwayThe cleanliness of the room was good-clean sheet, towels No bugs or anything either Overall, the rooms should be updatedAnother thing that made my stay difficult was the access to a microwave There are only two microwaves, which are located in front of the front desk, which is such an inconvenience Imagine being on one side of the hotel and having to constantly go to the front desk to use the microwave—food, sterilizing bottles, etc I think there should be a microwave on each floor for guestsBuffalo is my hometown, and I always wanted to stay at this hotel—meaning excited However, I feel this hotel was top notch and prime 5-10 years ago, but now it could use some updates

Upower Upower

Make sure to use ʜoᴛᴇʟʙoʟʟʏᴄᴏm when booking any place This site will compare thousands of booking websites and typically will have rooms much cheaper than others! Thank me later! This hotel is one of the best in the area

I’ve been coming here for a very long time If you stay for a few days you won’t regret itGood value overall Don’t listen to the negative reviews We had two rooms and they both were clean Location is great for people stuck on a canceled flight or something like that because the Galleria Mall is easy walking distance (Good food and shops)

12. Hyatt Place Buffalo/Amherst (3-star hotel)

  • Address: 5020 Main St, Amherst, NY 14226
  • Phone: (716) 839-4040
  • Ratings: 4.5 (956 reviews) Excellent
  • Website : Hyatt Place Buffalo/Amherst
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Streamlined rooms & suites in an understated hotel offering an indoor pool & a free airport shuttle.

About this hotel

Off I-290, this understated hotel is 2 miles from picnics at Glen Park, which features a waterfall, and 5 miles from Buffalo Niagara International Airport.Streamlined rooms feature custom beds, and provide free Wi-Fi, HDTVs, minifridges and wet bars, plus tea and coffeemakers. All have sitting areas with pull-out sofas, while suites add living rooms, and kitchenettes with dining tables.An airport shuttle and parking are complimentary. There’s a casual cafe/bar and a 24-hour eatery. Additional amenities include an indoor pool, a furnished terrace and a gym. Breakfast is offered for a fee.

Things You Need to Know

  • Guests praised the large, clean rooms
  • 11 min drive to the Delaware Park–Front Park System
  • 10 min drive to Buffalo Niagara
  • Guests liked the friendly, professional service
  • Guests praised the 24-hour restaurant
  • Guests liked the fitness center
  • The hotel has a boutique store
  • Guests praised the indoor pool and liked the hot tub

Feedback From Real Customers

NYC Girl

I spent a generous amount of money to book at this place I asked for my room to be refreshed and for them to enter the room Upon check-in, the man at the front desk said that my rooms would, in fact, be refreshed by housekeeping

I believed him The next day, I went out for the day and came back—however, both of my rooms were not cleaned No towels were replaced It’s weird because the man at the check-in counter informed me that my rooms would be refreshedWhen I later inquired about it, he said that they are busy and could not even get me towels for another 1-2 hours I don’t want to be the difficult customer, but I am upset and VERY disappointed by this treatmentI have never stayed at a hotel (of any level or rating) who treated me like this I felt uncomfortable asking for anything else afterwards because I am not one to cause dramaThis definitely did not leave a good taste for me I will not be staying at this hotel again

Eden Nohra

This is absolutely not a 45 star hotelIt is a 3 star at the most

Look at the quality of the breakfast items Look at the quality of service Look at the quality of the front office Look at the items in the bathroomI would like to see this hotel immediately evaluated for it’s star rating—–I spoke to the manager, Matthew he assured me that the items of breakfast are under review, the staff is undergoing new training, and the housekeeping is re expanding to what it used to be Therefore I will amend my star rating to a 4 They deserve the benefit of the doubt

Ivan B

No microwaves in the room was a major inconvenience having to go downstairs to the lobby 2-3x/day to warm up food or water for tea Also, the decaf coffee and hot water were not replenished too often It appears maybe 1-2x then they’re just removed altogether

Also, there was this boys baseball team staying here Unfortunately they were quite loud as were some of the kids Running up and down the halls, letting doors slam behind them multiple times and this continued into the night from 10-11 pm They also made a mess in the hallway with chips on the floor, etc There needs to be better enforcement and rule regulation in situations like this Other than these things, it was a pretty good stay It’s a beautiful location and the overall decor is good

13. Aloft Buffalo Downtown (3-star hotel)

  • Address: 500 Pearl St, Buffalo, NY 14202
  • Phone: (716) 849-7280
  • Ratings: 4.2 (288 reviews) Very good
  • Website : Aloft Buffalo Downtown
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Streamlined quarters in a contemporary hotel offering a bright bar, an indoor pool & a gym.

About this hotel

Set downtown, this contemporary hotel is a 7-minute walk from a light rail station, 3 miles from the Albright-Knox Art Gallery and 20 miles from Niagara Falls State Park.The streamlined rooms feature free Wi-Fi and flat-screen TVs, as well as rainfall showers, minifridges, and tea and coffeemaking facilities. Suites offer sitting areas. Some provide balconies.Amenities include a bright bar, an indoor pool and a gym. Pets are welcome. Parking is available (fee).

Things You Need to Know

  • Walking distance to Electric Tower and Buffalo City Hall
  • Some guests disliked the bathrooms
  • 8 min walk to nearest transit
  • The hotel has a concierge
  • Guests mentioned bars 36 times
  • The hotel has a game room

Feedback From Real Customers

Marion M

Aloft Downtown Buffalo is an amazing hotel! I had a four night stay amd the staff was extremely nice from the moment I exited the elevator up until I checked out The hotel is very clean and great amenities! I was fortunate enough to stay in a corner suite with ceiling to floor windows surrounding the hotel This location is perfect for anyone staying in Buffalo – the hotel location is defiantly the social spot, there’s multiple bars and restaurants connecting the hotel

Great happy hours until 8pm I’m the evening as wellstay here and you will not be disappointed at all! I will be returning on my next visits to Buffalo

jason coleates

Rooms were clean and staff was friendly Great location with numerous entertainment and food options on site The in hotel bar/restaurant, VICE, has a trendy vibe with plenty of seating

Ordered a wood fired pizza which was very mediocre You would swear that they were a ghost kitchen for Dominoes if the oven was not in plain site Bartenders were attentive and drinks were acceptable After a couple of drinks I was approached by one of their in house security staff He proceeded to strike up a political conversation with me regurgitating the past weeks episodes of Tucker Carlson in one long moronic rant I could tell that he was not capable of critical thinking and did not grab a drink to talk politics with staff so I finished my drink and headed out As I walked out I saw him move on to a couple at a table to continue spreading his gospel All set with that place

Perseverence Opportunity

Stayed for 3 nights in AloftAfter a much delayed arrival time at two, there was a receptionist available to check us in quicklyThe room was very spacious

with two very comfortable beds The bathroom was clean with a large shower and large sinkHowever, I noticed that the paint in the room was falling off in some areas and there was a large amount of fruit flies present Minor problems though

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