16 Best hotels with a view in Radford, VA (2022)

Andrew K

I’d give the staff 5 stars! Especially for having to work under the obviously management policies I’m sorry, but you’re charging over $200 and $300 per night and the customer has to request new towels? How about management default to providing services and only not provide them by request!? It isn’t ok, to not clean a room, not provide linen or towel changes Room wasn’t clean upon entry either, there was hair and toe nail clippings in the bathroom, there was sunflower seeds on the floor in the room

They give you a silly paper to request towels, but with a three day stay, they give you one piece of paper The phone in the room didn’t work, was connected The toilet handle needed to be held to flush Etc All not ok I rarely give bad reviews, but it’s warranted here They need to do a better job! The parking lot at night is a disco ball, almost all the lights flickering, needing attention Not ok! Shows a lack of maintenance!Desk staff was apologetic and very helpful So I don’t feel it’s on them But I stay at a Hotel, not a Motel, I expect a certain level of service The Covid excuse is over, move on Or as I suggest, provide the services unless requested not to do so!

John Hally

I have been a IHG member since 2007 and have stayed at many differenthotels around the country including several IHG hotels My experienceat IHG hotels has always been good to very good They have always beenclean and safe

In the past three months I have stayed at 3 differentIHG hotels in 3 different cities The first 2 were very good The laston Holiday Inn Express in Christiansburg, VA was very concerningUpon check in we were instructed that “due to covid” there would notbe any room housekeeping services during our stay unless we requesteda specific service Then they gave us a slip of paper to fill out ifwe needed anything and to drop it by the front desk This was thefirst time we encountered this request, but agreed When we started tounpack our belongings in our room we noticed that there weren’t anyliners in the waste baskets!!! So I dutifully filled out the requestform and stopped by the front desk on our way out to explore the areaA very nice woman assisted us while another woman was working on thecomputer next to her After she read my request she informed my thatshe didn’t know if it was covid protocols or a supply chain issue, butthey haven’t had any liners for ages She said they were completelyout of liners She was very professional and polite, but I haddifficulty accepting her response So I told her that if it was asupply chain issue there was a Target down the street where they couldpurchase someOn the positive side the front desk was very polite and the bed asusual was very comfortableI have been in contact with IHG Guest Services and they are working toresolve my concerns My husband and I just felt that public health wasa top concern at ALL IHG hotels, and they were all accountable for thesame standards Unfortunately, the IHG in Christiansburg, VA fellshortThis review is looking pretty epic! Nice!Post Review

Cyndi B

We stayed in Room 114 on February 19th 2022, First we noticed that our curtains wouldn’t close and being on the ground floor facing the parking lot, we unpacked our suitcases and stacked them to close them as best we could The bathroom is definitely just cleaned minimally, mold and hair on floors and base boards BUT the real kicker NO HOT WATER Of course I noticed this around 5am, dressed and walked to the front desk he said give it 15 minutes and try again

We let it run for 20 minutes and just cool water It was miserable Not what you expect from Holiday Inn at $150 a night Still waiting on management to call me