15 Best hotels with a view in Ridgeland, MS (2022)

Rhonda Lewis

This is definitely not the traditional Embassy Suites that I have become accustomed to! The rooms were not clean, they did not have enough towels, furniture was miss matched in the room, some of the cleaning staff was very unprofessional, front desk clerk (Muriel) had a nice-nasty attitude both times I interacted with her I was working with the senior sales person while planning the Family Reunion, he was on vacation during our time there and never bothered to give me a contact person in his absence (I found out he was out by his out of office notice) When I finally found out “her” name, I never saw her or heard from her the entire weekend

The problems we had were not addressed I can say much more but I’ll just sum it up and say this is NOT the best hotel to stay at!! 1 1/2-Stars at best Don’t be fooled by the nice lobby, like we were When we booked the hotel we were told we could not see the room because of the Covid/Cleaning policy (which I could respect)… That’s a complete joke! They have signs on the mirror in the bathroom saying they were Lysol cleaned… Did not smell one scent of Lysol and my first room had mold all around the air condition vent, elevators weren’t cleaned, no vacuuming of the hotel carpet (I looked at the same piece of paper on the floor for 2 days) My air conditioner went out the last night! One of my family member’s air condition went out the first night…One good thing was the F & B staff: Maxine and Ms Willie were very kind and accommodating The salmon was a little over cooked but dinner was decent I definitely would NEVER stay here again!!!

Julie Hilsen

I’d like to update this review The hotel was very responsive and reached out to me to make it better I respect that and wanted to give them credit

This hotel has barely earned 1 star The weekend I stayed they didn’t have the staff to manage the load of guest and large family groups they hosted One or both elevators were broken the 3 nights we stayed The stairs all had forced exits to freezing temperatures The workout room never had water and not all the equipment was functioning The ceiling fan had gaps around it and the ceiling had damage This a new hotel It’s not going to get better The water in the pool as lime green the morning I checked out I could never attempt to get In because it was over crowded the whole time I was there The staff ignores you and is not offering house keeping except if you request If you request they are not there yet and they have you come to the front desk for towels were they ignore you and have extended small talk with other guests not even acknowledge your existence I believe they care from their response to my previous review and it will get better or this was just a blurb

Bunnicula Y

Had a great experience here I had never been to this part of Jackson before, but it is such a nice area The rooms were clean and spacious, and the pool/gym were spotless

Upon checking in around 6pm, they had vegetables, fruit, and some crackers out, as well as a fountain soda machine for use The breakfast service was wonderful, and the employees were friendly I loved the oatmeal station with fruit preserves to put on top There was also a made-to-order omelette station Staff came to clear my dishes out of the way during eating I highly recommend this place for great service and a very comfortable stay!