17 Best hotels with a view in South Riding, VA (2022)

Lurice McCalla Di Muzio

My low score for this particular visit is due in part to the very rude waiter at the hotel restaurant I had picked up an order from doordash which consisted of a single apple pie, an erroneous order, and was sharing with my flight crew co-workers the mess up They had just finished eating dinner at the hotel restaurant and were seated in the lobby dining area

After my colleague expressed she didn’t truly enjoy her pureed squash with tofu and salad, I decided to share the one apple pie that I received with her and my other co-worker The waiter approached me from behind pretty indignant that I couldn’t bring food from the outside into the restaurant It was pretty aggressive for no reason at all Then my room was cold for hours after turning the heat up and the engineer had to come fix it He entered my room while I was in the lobby and when I came in he was pretty forceful about me coming back into the room using the key in my hand because he needed to be sure the room was mine (he had the door propped open with the deadbolt) My work photo ID was on the desk and the key in my hand was still in the case which displayed the room number I’ve stayed at this hotel at least 45 to 50 times in the last 2 years and this was the most unpleasant visit They need to step up their customer service and remember their position when the pandemic hit and they were reliant upon foreigners and flight crews to occupy their hotel at 60% in order to keep their doors open It’s not hard to be nice I hope for a better experience in the future

Tommy Z

The two things that are absolutely required for you to be a hotel are beds and showers My shower was broken Ridiculous!UPDATE: In reply to the response below from Joel Fuller, I did contact the front desk but when I had 30 minutes to get myself and my son showered and out the door there was nothing they could do

How did the staff clean my shower adequately? Wouldn’t they notice the problem if they were cleaning the shower correctly, not just running some water through it? We both know the answer, they didn’t clean I have also have photos of the trash that was left shoved in between the furniture from the previous occupants So again, we know how well they cleanedI hope that when people read this, and your patronizing reply, they realize that you don’t really care “Next time call the front desk” is a pretty weak response to completely dropping the ball on having a working shower

AJ Prussin

Have always loved this hotel, BUT I booked a room for June and cancelled more than a month before arrival date (it was a cancelable reservation) I received confirmation email for canceling from Marriott I spoke with Sunny Singh on Saturday and forwarded him email

He confirmed he received it and promised it would be fixed that day and someone would respond The charge has not been reversed and there has been no further communication