hotels with a view in Stallings, NC
1. Sleep Inn Matthews-Charlotte (2-star hotel)
- Address: 9900 Matthews Park Dr, Matthews, NC 28105
- Phone: (704) 841-1660
- Ratings: 4.0 (543 reviews) Very good
- Website : Sleep Inn Matthews-Charlotte
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Simple rooms in a low-key hotel featuring an outdoor pool & a hot tub, plus free Wi-Fi & breakfast.
About this hotel
Off Highway 74, this unassuming hotel is a 4-minute walk from shops at Windsor Square and 14 miles from the University of North Carolina at Charlotte.The straightforward rooms provide free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Upgraded rooms add sitting areas with sofabeds.Parking is complimentary, as is continental breakfast served in a casual dining room. Other amenities include an outdoor pool and a hot tub.
Things You Need to Know
- 10 min drive to McAlpine Creek Park
- Guests praised the friendly service
- One of the few hotels in the area with an outdoor pool
- One of the few hotels in the area with a hot tub
Feedback From Real Customers
Alice Tunson
My stay recently was Excellent!The entire staff, (especially Delice ) were very nice, professional, friendly and customer oriented who made me feel very welcomed from the start…Whenever I travel to Matthews/Charlotte I will always stay here I was very impressed with our clean room, hot breakfast, and the walk in shower within the room The room had beautiful decor and was very clean
Housekeeping does a very good job In addition the hotel is in an area where there are lots of stores and eateries around Thank you to all staff members for making my stay very enjoyable!
Gary Crenshaw
Sleep Inn Matthews-Charlotte customer service was poorMy stay at Matthews, NC Overall Feedback:Highly Disappointed Issues include: 1
Toilet not working Wobbles when seated Runs continuously Requires long hold to clear the bowl 2 Towel ring separated from wall while reaching for a hand towel 3 Window had no locks which compromised room safety 4 TV worked intermittently Froze on a channel remote failed to work 5 Faucet loose during operation 6 AC not adequate for Charlotte humidity 7 Asked to change rooms and was told it was sold out when minutes earlier rooms were available on top floor 8 Room service never came today 7/23 to clear trash or provide fresh towels I took pics I am requesting a partial refund for this terrible experience I could go on and on but you get the point No lounge chairs at the pool so it’s a waste of a trip to the pool Continental breakfast was atrocious Don’t waste your money it’s not worth 5000 a night let alone the 9800 that we paid
Judy Orr
*Room not ready*Entire hallway blocked with shampooing equipment*only a half roll of toilet paper in room&overcharged for pet after indicating the change was for 1 night*Don’t slum here Go to a better neighborhood, newer hotel, better kept location
Dirty parking lot unkempt landscape Poor breakfast options Owners not preferred go to a higher quality corporate owned
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2. Kimpton Tryon Park Hotel (4-star hotel)
- Address: 303 S Church St, Charlotte, NC 28202
- Phone: (704) 445-2626
- Ratings: 4.5 (917 reviews) Excellent
- Website : Kimpton Tryon Park Hotel
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Stylish downtown hotel offering an Italian restaurant & a rooftop bar, plus a gym & a yoga deck.
About this hotel
On a downtown intersection across from Romare Bearden Park, this chic hotel is 4 minutes’ walk from the Bechtler Museum of Modern Art and less than a mile from I-277.Featuring floor-to-ceiling windows with park or city views, the stylish rooms have Wi-Fi access, flat-screens and yoga mats, plus minibars, Italian linens and designer toiletries; some offer balconies. Suites add wet bars and living rooms. In-room spa treatments are available.Loaner bikes and evening wine receptions are free. There’s an Italian restaurant/bar and a sleek rooftop bar. Other amenities include a sprawling gym, a terrace and a yoga deck. Valet parking is available.
Things You Need to Know
- Guests praised the clean rooms, which have minibars
- Walking distance to Romare Bearden Park and the Bechtler Museum of Modern Art
- Guests praised the friendly, professional service
- Guests liked the breakfast
- Guests praised the views
- Guests praised the sleek bar
Feedback From Real Customers
Linda H.
Love this hotel! From the moment I walked in the door, I was greeted with friendly smiles and overall courtesy The hotel itself is in a really nice location Everything about the hotel was clean as well, which is a big factor for me while booking a place to stay
After spending a day in the summer sun, it was nice to come back to complementary beer, wine, and refreshments The rooftop bar was perfect for a nightcap before heading to bed I would definitely stay at this hotel again the next time I go to Charlotte!
David Guirl
The room is very nice, especially the bathroom A minibar is advertised, but there isn’t one in the room The front desk directs you to the bar or some snacks in the lobby
They only have ice machines on every other floor Coffee bar downstairs is very minimal and not very hot, with no oat or almond milk The toilet paper is scratchy In our room, one towel and the duvet were stained The streaming TV service was choppy while trying to watch a movie The location is great, except for the loud cars racing up and down the street all night Valet is $40/day but very attentive and helpful
Camille Carter
So the hotel is well appointed and service was EXTREMELY PERSONABLE The rooms were clean’ish, decorated neatly and spacious Now the bathrooms were out of line
The shower rod kept falling My tub had a very slow drain (disgusting) The shower liner/curtain seemed a little gross I also questioned the cleanliness after seeing a blond hair on the bathroom wall Shower was TINY I always felt safe There was always someone within hearing range to help you out Valet is $40 but they are fast, efficient, and you have come and go privileges
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3. Le Méridien Charlotte (4-star hotel)
- Address: 555 S McDowell St Tower, Charlotte, NC 28204
- Phone: (704) 372-9610
- Ratings: 4.0 (1694 reviews) Very good
- Website : Le Méridien Charlotte
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Trendy hotel offering contemporary quarters & dining, plus 2 pools, a gym & a hip rooftop bar.
About this hotel
Off Interstate 277, this trendy, modern hotel is an 8-minute walk from a light rail station and 2 miles from the Mint Museum’s art exhibits.The stylish rooms feature iPod docks, plus flat-screen TVs and coffeemakers. Some have city views; suites add living areas. Room service is offered.Multiple dining options include an upscale steakhouse, a relaxed eatery, and a hip rooftop bar with city views. There’s also a 24-hour gym, an indoor pool, and a seasonal outdoor pool with poolside cabanas and games. Other amenities include a chic lobby lounge and 20 meeting rooms. Parking is available for a fee.
Things You Need to Know
- Walking distance to the Little Sugar Creek Greenway and the NASCAR Hall of Fame
- Some guests complained about the air conditioning and the kitchenettes
- Some guests complained about the unclean bathrooms and the showers
- Guests disliked “wallpapers”, mentioned 10 times in reviews
- Guests liked the architecture and praised the lobby
- Guests liked the city views
- One of the few hotels in the area with an outdoor pool
Feedback From Real Customers
Sissy Norwood
My son and I stayed this weekend Everyone of the staff are friendly and helpful My coffee pot didn’t work and cleaning staff worked to make sure I got what I needed
Ended up it was the electrical outlet Hot water was not working and the engineer made sure that he got it fixed for me and gave me free lunch I appreciate just the kindness Things happen and they break but this staff is top notch!!!! And the food here is amazing Thank y’all for making my stay so comfortable
Evan Stull
Nothing spectacular to say about the hotel We booked through AirBnB and that will be the last time I book a hotel through them It was made to seem like it was a normal condo room but in reality it was just a standard king room
Our room had a few flaws for $150 a night, we had the same issue that others have complained about, the headboard was peeling and we woke up with black flakes on our heads and the pillows The beds were not comfortable, they felt like they were just bedding laid on a pull out for a couch The sheets seemed clean, but we didn’t remove the covers and really look Laying in the bed you could see all the dirt on the air vent though that hasn’t been cleaned in a while The room was spacious but could have used a mini fridge instead of a instant espresso machine The bathroom wasn’t bad but the shower floor could use a mat or something, it was super slippery when I walked in and almost fell, I thought it might have been from the cleaner but my partner pointed out it could have been from conditioner from a previous guest and not cleaned at all Finally parking, it’s $25 non-negotiable for parking, $35 for valet It’s worth it to pay $10 more for valet, I didn’t personally park myself but heard it’s a nightmare to get in and out of the parking area We didn’t eat at the restaurant on site, it was far too expensive for us nor did we use the roof top bar because the hotel was packed and riding the elevator, we were constantly stopped by other riders and staff They had 4 elevator, you’d think one would be staff only for this very reason
Jara Flowers
The hotel online looks very nice however in person it’s a different story The parking garage is not very lit and it looks sketchy My room plumbing sucked water was not draining properly
Toilet wouldn’t flush unless you flushed twice The decor was nice looking however the furniture was peeling bed off the headboard The next morning when we woke up we noticed a spot between the beds that looked like dried up vomit that housekeeping did not clean up from previous guests Would not recommend
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4. Renaissance Charlotte SouthPark Hotel (4-star hotel)
- Address: 5501 Carnegie Blvd, Charlotte, NC 28209
- Phone: (704) 501-2510
- Ratings: 4.3 (1044 reviews) Very good
- Website : Renaissance Charlotte SouthPark Hotel
- Check-in time: 4:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Sophisticated lodging with Southern fare & a bar, plus an indoor pool & a fitness center.
About this hotel
This sophisticated hotel is 6 miles from Time Warner Cable Arena (home of the Charlotte Hornets basketball team) and 7 miles from Discovery Place science museum.Modern rooms feature flat-screen TVs, Wi-Fi (fee), iPod docks and desks, as well as minifridges and coffeemakers. Club rooms and suites offer access to a lounge with free continental breakfast (weekdays only), and suites also add separate living areas. Room service is available.Amenities include a restaurant with Southern fare and a casual bar, as well as an indoor pool and a fitness center. There’s also a business center, 14 meeting rooms and free parking.
Things You Need to Know
- 7 min drive to Carolina Thread Trail
- Guests praised the rooms but some complained about the kitchenettes
- One of the few hotels in the area with room service
- Guests mentioned “shopping malls” 21 times
- Guests liked the architecture
- Guests liked the fitness center
- One of the few hotels in the area with an indoor pool
Feedback From Real Customers
Christi Shepherd
My husband, my dog, and myself stayed here for 3 days/2 nights Although we did not utilize the pool it looked clean and smelled like the ocean The elevators did not smell bad like in most places, the hallways were very clean
The room was immaculate well stocked, and in great condition The bed was the bed was a little on the harder side but that is just a matter of my preference The hotel staff was friendly and helpful, the restaurant was clean The exterior was clean We had no issues with any of the staff while we were there Our dog felt welcomed and comfortable All-in-all a wonderful experience and I would definitely visit again
Dom Gray
Horrible! Writing a very honest review to warn people of the state of this hotel When booking I did not get an accurate feel of how bad things are here or I would’ve made sure to avoid this hotel I was very close to leaving and finding better accommodations which is a 1st and I have stayed at various star hotels
Pro- Excellent locationCons- Cleanliness, amenities, air quality on some floors, but 1st and foremost Cleanliness!Our 1st room was so dirty that it seemed like all they did was change the sheets The floors were sticky and nothing was cleaned They did not supply enough towels for our 4 guests and when asked we never received any new ones Thankfully my children were visiting with family at another hotel for a couple of days so we didn’t have to keep begging for common items For this price they should be ashamed to even welcome guests into this place Of course there is a shortage of staff (everywhere) but if you cannot even clean the rooms properly they should limit guests to the staff available Our 2nd room was at least acceptable enough for us to finish off our stay without leaving We considered the pool when booking but would not dare step foot in there The water did not look clean and there was a sock that I’m sure will still be there once we check outThe icing on the cake was housekeeping knocking on the door at 9am on checkout day For this price please book somewhere else unless the location is all you are worried about
Chrisopigi Maggiorou
It was very good when I was there 7 years ago This year I went again, I believe it is very expensive for what they giveThe food it was good
Many closed area at the inside garden area, it was open only the bar area Very good tips the security at the parking lot at night time Very good the girl with the long black hair at the bar at night shift
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5. Hilton Garden Inn Charlotte Waverly (3-star hotel)
- Address: 7415 Waverly Walk Ave, Charlotte, NC 28277
- Phone: (704) 992-9900
- Ratings: 4.5 (565 reviews) Excellent Eco-certified
- Website : Hilton Garden Inn Charlotte Waverly
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Contemporary rooms with minifridges & microwaves, plus a rooftop pool & a restaurant/bar.
About this hotel
In a multi-use development a mile from I-485, this informal low-rise hotel is 3 miles from trails and wedding venues at Colonel Francis Beatty Park, and 2 miles from the Hemby House, an antebellum mansion-turned-church meeting house.The modern rooms have HDTVs, minifridges and microwaves, as well as tea and coffeemaking facilities. They also offer room service and free Wi-Fi.Parking is complimentary; breakfast is offered for a fee. Other amenities include a restaurant/bar, a gym and a rooftop pool, along with event space and a business center.
Things You Need to Know
- Guests praised the rooms, which have TVs
- 14 min drive to Colonel Francis Beatty Park
- Guests liked that this hotel is near shopping
- One of the few hotels in the area with room service
- Guests praised the restaurant
- Guests liked the lobby, mentioned 22 times in reviews
- Guests liked the outdoor pool
- One of the few hotels in the area with a bar
Feedback From Real Customers
Les Masten
We have used this hotel a couple of times for full week large group training We have had to make numerous adjustments during the weeks (aka last minute), and they have been extremely accommodating The catered food options are delicious, and the sales, front desk, and event staff are super attentive and friendly
There is a fabulous balcony next to the meeting rooms (shady but nice and breezy), and the pool deck is also very nice There are tons of places to eat, shopping, and most anything else you might need within walking distance to the hotel, so there’s no need to rent a car for the week We have definitely been pleased
Scott T
I stayed one night over St Patrick’s Day The hotel is what one would expect for a Hilton Garden Inn They have always been very professionally run in my experience
I enjoy having room on 7th floor as it was nice views The room was very nice It had large shower and large room The bed was very comfortableI liked the bar in the lobby They had good selection of beers including some local brews The prices were very reasonable Parking is convenient to the hotelThe staff was friendly although there was not a ton of interaction as I’ve gotten accustomed to self check in and digital key on the Hilton Honors app I really like just going directly to my room without having to interact with people or wait in any lines
Anthony Lugo
**Beautiful Hotel with Access to Everything **From the lobby to the room this hotel delivered a clean, professional experience I was traveling here for business I was able to check in with access to my room within minutes upon my arrival The front desk staff was very nice understood I was in a hurry for meeting and helped me quickly
The lobby is great for business meetings One on ones are perfect with plenty of spacious seatingThe room had lots of USB plugs along with the lobby furniture Again when it comes to business it’s hotel really did a great job at marketing to the traveling business professionalLots of eating options nearby as well
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6. Courtyard by Marriott Charlotte Waverly (3-star hotel)
- Address: 6319 Providence Farm Ln, Charlotte, NC 28277
- Phone: (704) 733-9366
- Ratings: 4.6 (88 reviews) Excellent
- Website : Courtyard by Marriott Charlotte Waverly
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Informal hotel featuring an exercise room, a cocktail bar & a restaurant, plus an indoor pool.
About this hotel
Off I-485, this laid-back hotel is 2 miles from Colonel Francis Beatty Park and 3 miles from walking trails in Four Mile Creek Greenway.Casual rooms provide Wi-Fi, smart TVs and minifridges, as well as tea and coffeemaking facilities. Some have sitting areas and/or pull-out couches.Amenities consist of event space, a convenience store and an exercise room, plus a heated indoor pool, a restaurant and a cocktail bar. Breakfast and parking are available.
Things You Need to Know
- 12 min drive to Colonel Francis Beatty Park
- Guests praised the service
- The fitness center has weight machines
- One of the few hotels in the area with a bar
Feedback From Real Customers
Kaleb Curl
My wife and I really enjoyed our stay at this hotel Everything was clean, the bed was comfortable, and the staff was nice and accommodating The indoor pool is nice, along with the gym and bar in the hotel
They do not have a continental breakfast, but there’s at least 2 or 3 different restaurants in the same parking lot that you can get breakfast at I’d definitely stay here again! Close to downtown and the suburbs
Jess Sterling
Where to start! First off I’d like to thank the staff, especially Emma You made our short stay worth the 9 hour drive! The politeness to our children and making sure everything was taken care of for us Taking the time to check out each kid( individually, bc they had to use their own money) every time they wanted a snack 🤦🏻♀️ We appreciate your kindness and if we are in the area again will definitely be back to stay with you
Exceptionally clean, quick with requests, and the breakfast was delicious! The young girl at the breakfast station, I didn’t get her name, but my Starbucks white chocolate mocha was better than I’ve had at Starbucks ❤️
Matthew Greenbaum
The rooms and property are pretty nice The evening staff wasn’t particularly helpful during check-in He did not know how to link two reservations or enter a late check out, and he didn’t acknowledge Ambassador status
The day staff was more helpful, but are hamstrung by unaccomodating management Further, there is no complimentary breakfast
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7. Hilton Garden Inn Charlotte Uptown (3-star hotel)
- Address: 508 E M.L.K. Jr Blvd, Charlotte, NC 28202
- Phone: (704) 347-5972
- Ratings: 4.3 (1215 reviews) Very good Eco-certified
- Website : Hilton Garden Inn Charlotte Uptown
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Contemporary urban hotel with city views, an American restaurant, plus free WiFi & area shuttle.
About this hotel
This urban hotel is a 1-minute walk from the NASCAR Hall of Fame, and 8 minutes from the Charlotte Convention Center.All rooms offer contemporary decor and custom-designed beds, plus flat-screen TVs with premium channels, minifridges, microwaves, and free WiFi. Some have city views. Suites add separate living areas with pull-out sofas. Some have whirlpool tubs.A cooked-to-order breakfast is available (fee), and there’s an on-site American restaurant, as well as a lounge and 24/7 convenience store. There’s also a fitness center, an indoor pool and a whirlpool. Additional perks include 2 meeting rooms, business center, and free area shuttle.
Things You Need to Know
- Guests praised the beds
- Walking distance to the NASCAR Hall of Fame and the Harvey B. Gantt Center
- Guests praised the friendly service
- Guests liked the American restaurant
- Guests liked the breakfast
- Guests praised the city views
- One of the few hotels in the area with a hot tub
Feedback From Real Customers
Kyle Mcgimsey
Appalled this is considered a Hilton Upon arrival I was greeted by friendly staff and a great lobby area but this is where the positives stopped At first glance the room was nice but after spending any amount of time looking around I become more and more horrified at the quality and cleanliness of the room where I was supposed to be sleeping
From stained walls, carpets, peeling wallpaper, rusty drains, and crumbling tile it was hard to imagine this hotel being associated with the Hilton name Don’t even get me started on the popcorn ceilings The location was great and the staff really were nice but the quality for the price just was lacking severely I’d recommend staying elsewhere
Frank Johnson
Outstanding place to stay Competitive rates, luxurious rooms, and the “All You Can Eat” hummus and whitefish bar was amazing Took me a minute or two to program the Auto-Butler, but once I did, boy, that thing buffed my shoes to a mirror shine
Still took some getting used to having him follow me into the shower with that synthetic loofah, but it’s all good Jimmy the valet parker also knows where to get the “goods”
Khaleel Bremby
Our stay at the Hilton Garden Inn Charlotte Uptown was significantly below average We didn’t expect much, but this place was barely the bare minimum The rating is immensely miss leading
If you can, please pay the extra money and stay somewhere else Don’t waste your time Starting with the good, the location is perfect Great walking distance to spectrum center, and a lot of food Philicia, the young lady who checked us in, was accommodating and affable The bad is specifically with the hotel itself Our room was horrific Rips/holes in the carpet, dirty towels, no trash bags in the trash can, malfunctioning tv, etcAdditionally, one of the staff members, I’m not sure whom, was very rude and dismissive over the phone There was an erroneous charge on my account that I was trying to get handled, yet the young lady cut me off multiple times during the conversation and didn’t take the time to understand my issue I asked if she could refrain from cutting me off, so I could communicate my issue, yet she persisted, and I ended the conversation
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8. The Westin Charlotte (4-star hotel)
- Address: 601 S College St, Charlotte, NC 28202
- Phone: (704) 375-2600
- Ratings: 4.4 (2941 reviews) Very good
- Website : The Westin Charlotte
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Sleek lodging with refined rooms & Southern dining, plus a 24/7 gym & an on-site Light Rail stop.
About this hotel
Occupying a glass skyscraper adjacent to the Charlotte Convention Center, this polished hotel with a LYNX Light Rail stop is a 9-minute walk from the NASCAR Hall of Fame.Upscale, earth-toned rooms come with Wi-Fi (fee), flat-screen TVs and iPod docks, plus rainfall showerheads, and tea and coffeemaking facilities. Upgraded rooms offer skyline views, while suites add separate living areas with pull-out sofas, plus additional TVs and bathrooms.Wi-Fi is free in public areas. Dining options include a Southern restaurant with a terrace, a sleek bar, and a lobby cafe. There’s a 24-hour gym with a lap pool. Meeting space is available.
Things You Need to Know
- Guests liked the large rooms but some complained about the kitchenettes
- Walking distance to the Harvey B. Gantt Center and Mint Museum Uptown
- Guests mentioned the service is professional
- Guests mentioned “Ballroom” 13 times
- Guests liked the skyline views
- Guests praised the fitness center
Feedback From Real Customers
Shelley Kersey
Nice hotel They’ve upgraded and redesigned the rooms since we were here last Love the addition of a big couch in the rooms
One day we had fabulous service that cleaned our room The next day we had very weak service They never emptied the garbage or gave us more toilet paper and we had to call down for some at midnight We never got new plastic cups We ate in the bar one night Most of our food was great but my daughter got the ravioli and we’re pretty sure it gave her food poisoning My husband was the only other person to eat it and he got food poisoning as well Everything else on our trip was shared so we’re pretty sure it was the ravioli
Daniella Cucci
Celeste went above and beyond helping my parents and I get acclimated with the new city Being that I just moved here, she provided me with great recommendations along with advice to ensure I set myself up for success I truly do not believe other hotels have staff members who go out of their way to help Charlotte feel like my new home
It was also great to connect with a fellow New Yorker My family looks forward to staying here again for Celeste Additionally, Manny was very welcoming whenever my mom and I walked in He is a great conversationalist who also provided ample recommendations for my new city Very thankful to have met both of them and look forward to seeing them again soon
Janice Stuckey-Young
The staff was amazing and very helpful/friendly The bar was nice as well The building itself cold use some upgrades/cleaning
Sitting in the bar, the windows were so dirty that the view of the street was severely impacted Let’s clean those so we can really see the city The bed in room 1934, was by far the HARDEST bed I’ve ever slept on I wok up to bruises on my hips from trying to get comfortable with back aches I asked the staff who checked us out if we can get a discount for this issue but no response was given A good night sleep is priceless so if this is important to you, I’d look to find a hotel with better bedding
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9. Sonesta Charlotte Executive Park (4-star hotel)
- Address: 5700 Westpark Dr, Charlotte, NC 28217
- Phone: (704) 527-9650
- Ratings: 4.2 (1923 reviews) Very good
- Website : Sonesta Charlotte Executive Park
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Warm rooms in a modern property with a refined restaurant, a heated indoor/outdoor pool & a gym.
About this hotel
A mile from I-77, this sophisticated hotel is 7 miles from both the Charlotte Convention Center and the NASCAR Hall of Fame.Warm, modern rooms feature Wi-Fi, flat-screen TVs, and sleek bathrooms with granite counters. Upgraded rooms add balconies, some with pool views.Parking and breakfast are available. Other amenities include a heated indoor/outdoor pool, a poolside bar, and a patio with seating and a fire pit. There’s also a refined restaurant and bar with a lounge, as well as a gym, a sand volleyball court and 15,000 sq ft of event space.
Things You Need to Know
- 9 min drive to the Billy Graham Library
- Guests praised the beds but some disliked the kitchenettes
- Guests mentioned the bathrooms are unclean
- Guests liked the professional service
- Guests mentioned microwaves 26 times
- Guests praised the pool views
- Guests liked the fitness center
Feedback From Real Customers
Kiache
The food was GREAT however, I had to move rooms twice The first room had scratched and scrapped furniture with big chunks missing There was a noticeable hole cut in the ceiling of the shower with some weird panel situation
The walls had what looked like food and stains Just a yucky room The second room wasn’t AS BAD, but the shower is nasty with grime, rust, and parts of the rubber to keep the water in ripped up which is really a tripping hazard I will be returning to the front desk in hopes they will exchange the room and maybe the third time is a charm The beds are comfortable that’s so far the only pro I have for the room Again hopefully I will be able to exchange for a third time
Harpey Family
Great stay for our family of 4 and the dog Staff is amazing, they addressed problems we had immediately Special thank you to Taylor and Shelby for their patience and kindness
We enjoyed the pool and the gym We had a keurig coffee machine Unfortunately we couldn’t rely on the fridge as temperature was fluctuating too much and we had to throw away our food We will be back
Dajah Eubanks
This past weekend, myself and three of my good friends visited this location and began our stay for a girls weekend One of the friends from the group booked our room with the Sonesta Hotel and told us that she’d chosen a “nice” hotel Although there were in fact some “nice” aspects of our stay including the staff who were extremely friendly and the lobby which was huge and comfortable, there were also some not so nice aspects of it as well
Upon entering our hotel room, we found that there was mold on the ceiling in the bathroom Also, we’d purchased drinks at the gas station nearby and of course wanted to refrigerate them overnight However, we were hesitant as the mini fridge still had someone’s drink they’d purchased from McDonalds still sitting there We were quite skeptical of sleeping in the beds as we felt that the room hadn’t been properly cleaned When we notified the people at the front desk of this negligence, they were, again, super friendly and even offered to get us another room But, there were four of us who’d overpacked and it was too much of a hassle to move all of our belongings we’d just finished unpacking We had explained to the hotel staff that it was too much of an inconvenience for us to up and move somewhere else, which they were understanding of So, we just toughed in out in the current roomEven then, no one ever offered to give us a discount or at least compensate us a day for the lack of cleanliness Some other things I noticed about the building itself (specifically the outside) is that it doesn’t look as glamorous in person as it does in the pictures In fact, the building was in desperate need of a good pressure washing And, the chairs sitting outside of several of the rooms looked as though they hadn’t been sat in in ages Also, the temperature in our room remained on 65 the entire weekend we were there Yet, the the room felt like no air was circulating at all In fact, despite how potentially dangerous it can be, we actually had to prop our door open one night because it was so hot Overall the staff made the experience a comfortable one with their kindness, I wish I’d been assured that the room had been thoroughly cleaned, especially with us still being in the middle of a pandemic Also, I wish more effort was put into making the outside of the building look more welcoming
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10. Grand Bohemian Hotel Charlotte, Autograph Collection (4-star hotel)
- Address: 201 W Trade St, Charlotte, NC 28202
- Phone: (704) 372-1877
- Ratings: 4.3 (456 reviews) Very good
- Website : Grand Bohemian Hotel Charlotte, Autograph Collection
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Refined hotel featuring a spa & a South American restaurant, plus a rooftop bar with city views.
About this hotel
In the Uptown central business district, this sophisticated hotel is an 8-minute walk from the Bechtler Museum of Modern Art and less than a mile from I-277.The bright, chic rooms provide flat-screen TVs, Wi-Fi, coffeemakers and minifridges. The 1- and 2-bedroom suites offer sofabeds, living areas and/or city views. Room service is available.An elegant restaurant serves South American-style cuisine. A rooftop tapas bar has city views. Other amenities include a cafe, a Starbucks coffee shop, a spa and a gym, plus event space, valet parking and breakfast.
Things You Need to Know
- The rooms have refrigerators
- Walking distance to Discovery Place and Romare Bearden Park
- 17 min drive to Charlotte Douglas
- Guests liked “a works of art”, mentioned 16 times in reviews
- Guests praised the nightlife
- One of the few hotels in the area with a spa
Feedback From Real Customers
Trey Barhite
So tonight is our wedding night We were excited to come here after our great wedding We got here and we were supposed to have chilled champagne that our family gave us which was just sitting in the box warm not on ice (also no champagne glasses)
There was no chocolate that was also ordered and supposed to be in the room when we got here and we found out that they gave it away to another guest before we got here The chef was gone so we ended up with a tiny slice of cake We were also supposed to have two bath robes and we got here and there was only one I called the front desk and my mother in law also called them and no one would pick up the phone Finally after 6 minutes a lady answered and was rude about it This room was super expensive and we just wanted a good night We will make the best of it but this place is not worth the money we paid The holiday inn would have done a better job honestly Don’t book here You will be disappointed also to top it all off, they charge you $5 for water
Alison Tribble
This was one of the most excellent hotel experiences I’ve ever had and we have been to several luxury hotels The entire staff, from valet to housekeeping and in between, was beyond kind and helpful and seemed like they genuinely wanted us to have the best experience possible Lindsay at the front desk is AMAZING!!! She’s your girl if you need help with anything! The ambiance of the rooftop bar is incredible and the drinks and food there and Mico were delicious! Everything was run like a well oiled machine, we will be staying here again!!
Eric Simpson
Had an amazing stay at the grand bohemian! Didn’t quite know what to expect with it being my first time in a Grand Bohemian hotel but if they all are remotely close to this, I’ve found a new favorite! From the moment I walked through the door I was greeted by the smiling faces of Lauren and Lindsay! I’m not sure when these girls sleep because every interaction I had was with one of the two! From checking in, to asking about the local area, ordering room service, and requesting items to the room, I got to know these ladies very well because they did it all! Unfortunately neither were present as I checked out but I wanted to tell them how much of a positive impact they made on my stay!
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11. The Ivey’s Hotel (4-star hotel)
- Address: 127 N Tryon St, Charlotte, NC 28202
- Phone: (704) 228-1111
- Ratings: 4.5 (474 reviews) Excellent
- Website : The Ivey’s Hotel
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Upscale rooms & suites in a vintage-chic hotel with a high-end restaurant, a bar & a 24-hour gym.
About this hotel
Set in a converted 1920s department store opposite the Blumenthal Performing Arts Center, this refined hotel in the uptown district is a 6-minute walk from the Levine Museum of the New South, and 7 miles from Charlotte Douglas International Airport.Featuring art deco and mid-century furnishings, the vintage-chic rooms come with free Wi-Fi and flat-screen TVs, plus minibars and Nespresso machines. Some open onto an interior atrium. Suites add living areas and wet bars; upgraded suites have separate living rooms and balconies.Free evening drinks are served in a club lounge. There’s also a lobby bar, a high-end restaurant and a 24-hour gym.
Things You Need to Know
- Guests praised the rooms and the beds
- Walking distance to Discovery Place and the Levine Museum of the New South
- Guests praised the service
- Guests praised the high-end restaurant
- Guests liked “libraries”, mentioned 13 times in reviews
- Guests praised the architecture
- Guests praised the breakfast
Feedback From Real Customers
Katherine Baker
best 2 nights ever during the Elton John Concert in 2019 I am highly allergic to dogs, so I was bumped up to an Executive Suite which they sanitized The Concierge and staff were above and beyond lovely and accommodating
I was even able to offer my visiting college roommate a glass of beautiful Chardonnay from my fully stocked Bar in the separate Living Room with a separate 1/2 Bath! She was so impressed, she commented this hotel would be wonderful for accommodating her Mother, as one of her children was soon to be married Convenient location to concerts and 2 museums Fabulous gem of a quiet and safe, first rate boutique hotel
Kelly
Everything was amazing! The decor was on point for this charming boutique hotel The staff was exceptional from the valet parking to the front desk The food at Sophia’s was exceptional! I had the eggs Benedict and it was 5 stars!!! My husband and I also had drinks and the cheese plate one evening and it was stellar! Highly recommend this hotel! My husband and I will be back for a future visit
yasnay arias
Loved our stay in this beautiful hotel, we spent our New Year’s Eve here and everything was great from the valet parking, to the front desk, room service and breakfast at Sophia’s Lounge was amazing Wow excellent and exceptional service; like no other Juli at the front desk was always enthusiastic, charming and helpful
We really enjoyed our breakfast every morning with Teresa; I felt I was at home with my mom or my grandmother she is so sweet, lovely lady, enjoys serving people Always in a beautiful mood, God bless her, she has a beautiful soulThe room are spacious and clean Very chic decoration; lovely; Beds very comfortable, rooms have a mini bar stocked with anything u can think of Hotel is walking distance to many stores and nice restaurants around the area Loveed it and will come back on our next vacation 😍This hotel deserves more than 5 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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12. AC Hotel by Marriott Charlotte SouthPark
- Address: 1824 Roxborough Rd, Charlotte, NC 28211
- Phone: (980) 281-2080
- Ratings: 4.2 (129 reviews) Very good
- Website : AC Hotel by Marriott Charlotte SouthPark
- Check-in time: 4:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Laid-back rooms & suites in an elegant hotel offering a chic restaurant, a rooftop bar & a gym.
About this hotel
Close to shopping malls and restaurants, this refined hotel is a 10-minute walk from lakeside walking paths at Symphony Park and 6 miles from the Bechtler Museum of Modern Art. It’s 11 miles from Charlotte Douglas International Airport.Relaxed, streamlined rooms come with Wi-Fi, flat-screen TVs and sofas, as well as minifridges, and tea and coffeemakers. Suites add separate living rooms.Amenities include a modern restaurant/lounge serving tapas and cocktails, as well as a rooftop bar offering city views. There’s also a 24-hour fitness center. Parking is available.
Things You Need to Know
- 8 min drive to Carolina Thread Trail
- The hotel has a concierge
- Guests mentioned restaurants 13 times
- Guests liked the rooftop bar
Feedback From Real Customers
Arianna
Was super impressed by this hotel and pleasantly surprised by the area We were stopping overnight on a drive to Florida with our two dogs The rooms were a great size, very comfortable
Staff was mostly friendly although a little sparse at times especially at the breakfast bar in the AM The surrounding area is very quaint and I kind of wish we got to explore more! We went to a Hornets game and it was a great proximity to the heart of the city Can’t beat the free parking on premises plus there were nice places to walk the dogs, just nowhere they could really run off leash within walking distance Overall, would definitely stay again!
JOHN
Arrived on Friday, parking was easy space at AC is limited but the Marriott also has a huge parking area
the front desk staff, gracious and accommodating Like all AC’s clean simple contemporary room was clean, contemporary and comfortable a mini-fridge (To the idiots who give a 1 or 2 star review because there is no microwave? really?? It is NOT a requirement in a non- resort/long stay hotel The amount of restaurants nearby because of South Park is Wonderful(The mall is 1 block) Cordial is very nice a place to drink cordials vs dinner breakfast not a huge selection but fresh the avocado toast was delicious
Tamika Wise
This place is beautiful but my room was not clean My son was already laying in the bed before I inspected the sheets Low and behold the top comforter was covered with make up and no telling what else
I was upset my child was exposed to someone else’s stay from the night before They did move me to another one room I checked in around 9pm so I waited to speak with the manager the next morning because I didn’t want to bother the lovely receptionist So called to ask for a complementary breakfast for my children and I to only be offered $10😳😬 voucher for my inconvenience in their dirty room Where is the or courtesy just some remorse for my family that had to pack up and go to another one Please just inspect your room first!
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13. The Ballantyne, a Luxury Collection Hotel, Charlotte (4-star hotel)
- Address: 10000 Ballantyne Commons Pkwy, Charlotte, NC 28277
- Phone: (704) 248-4000
- Ratings: 4.7 (1471 reviews) Excellent
- Website : The Ballantyne, a Luxury Collection Hotel, Charlotte
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Lavish rooms in a refined hotel with a restaurant & a spa, plus an outdoor & an indoor pool.
About this hotel
Set 14 miles south of Charlotte’s downtown, this upscale hotel is 17 miles from Charlotte Douglas International Airport.Elegant rooms have flat-screen TVs, dual closets, Wi-Fi access (surcharge) and marble bathtubs. Some offer private balconies. Suites add separate living areas; some feature full kitchens. Lodge accommodations add whirlpool tubs. A cottage with multiple bedrooms is also available. Room service is offered.Amenities include a spa, a salon, 2 pools (1 indoor), a fitness center and a high-end American restaurant.
Things You Need to Know
- Guests praised the clean rooms, which have minibars
- 9 min drive to the President James K. Polk Historic Site
- One of the few hotels in the area with room service
- Guests mentioned “Tea” 37 times
- Guests praised the breakfast
- Guests praised the nightlife
- One of the few hotels in the area with a hot tub
Feedback From Real Customers
Amber Broadway
We came here for a little staycation We had a package for a resort credit and breakfast We spent our day at the spa Saturday
They were excellent This review is not for them The room was your typical hotel room The bed was awful Hard as a rock My husband even asked me at midnight if we wanted to go home The pillows were feather pillows that withered away to nothing when you laid your head on them I’m going to have to rerun to the spa after laying on that rock all night I then tried to use a gift card for portion of our stay After running the card 6 times I was told they couldn’t get it to go through Didn’t bother to call for help to find out why Come to find out my card was charged $1 every time they ran it! For the money I paid this was an awful stay I’ve stayed at hotels that cost way less and had a better experience Not the luxurious stay I was hoping for DisappointedWas also not impressed with the indoor pool and hot tub area Needs a major upgradeCould hear every noise that was made in the hallwayConstruction was the greatest view 👌👌Nothing luxury about this luxury hotel go spend your money somewhere better
Mustafa Azhar
I came here for an event and stayed one night When we arrived, and very nice porter took care of everything and took us to our room Rooms were very clean, as well as the overall hotel
Staff was extremely friendly and helpful The view was nice, and the hotel is actively working on making it even better with upgrades The price to performance is quite decent I recommend this place if you’re looking for somewhere luxurious to stay!
Kent Pendergast
Worst hotel experience of my life Came down here for a couples vacation planned with the normal activities: sitting by the pool, spa, room service, etc
We were excited to enjoy the full resort experience; boy were we disappointed We originally planned to stay for 3 nights but checked out a day early because the experience was so bad Even checking out required an hour long argument with the manager Let me start from the beginning The room we paid extra for with “views of the golf course” was a construction site No mention of this on the website and certainly not reflected in the nightly rate It was dirty, the bed was hard, the balcony had a colony of roaches living on it Called for pillows at 4pm and never received them We were not notified that housekeeping was by request only and even when we requested it, they never came 20% gratuity included because they know the service is terrible Room service was same quality as a Denny’s When we checked out, the bellboy never showed up after 40 minutes of waiting Only redeeming part of this trip is that the spa experience was great and the staff there were quite nice and talented Everything about staying at the hotel was a nightmare and I will not be staying at another Marriott if this is their definition of ‘luxury’
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14. Courtyard by Marriott Charlotte Matthews (3-star hotel)
- Address: 11425 E Independence Blvd, Matthews, NC 28105
- Phone: (704) 846-4466
- Ratings: 4.0 (479 reviews) Very good
- Website : Courtyard by Marriott Charlotte Matthews
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Straightforward hotel offering a seasonal outdoor pool, plus a business center & free WiFi.
About this hotel
Off the I-485, this straightforward hotel is 8.3 miles from Charlotte National Golf Club.Contemporary rooms offer free WiFi, desks with ergonomic chairs and flat-screen TVs with premium cable channels, plus minifridges, microwaves and coffeemakers. Suites add separate living areas.Social spaces include a living room-style lobby. The American restaurant serves breakfast. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include a seasonal outdoor pool, indoor whirlpool and exercise room, plus free on-site parking.
Things You Need to Know
- 11 min drive to McAlpine Creek Park
- Guests praised the service
- Guests mentioned “Bistro” 11 times
- The fitness center has treadmills and free weights
- Guests praised the bar
Feedback From Real Customers
Anna Lobastova
Common areas and room furniture are nice, modern, and clean Staff are really helpful and I appreciated that they were flexible about late checkout Not all amenities were open and the hotel seemed understaffed; beds could be comfier, and the hallways could stand to be updated
The snack area in the lobby was nice, though Overall, not at all a bad place to stay!
Spencer Kuhlman
When we checked in, we were told the bistro had a complimentary breakfast in the morning Guess that was just a lie? The only options available were $9 breakfast sandwiches that did not look appetizing The hallways of this hotel smell like burnt feet
The shower in the room smelled of mold and was not ventilated at all Overall, the whole place has a musty feeling that is not welcoming The sheets were like construction paper Unlikely that we stay here ever again Beware!
Kellz W
Room was clean and the staff went above and beyond to make sure we had a great experience We went downstairs for breakfast and had the absolute best time chatting with Ms/Mrs Roshella at the breakfast bar She provided exceptional customer service and made sure we had everything we needed
She definitely deserves a bonus 🤗 I really enjoyed my stay
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15. Omni Charlotte Hotel (4-star hotel)
- Address: 132 E Trade St, Charlotte, NC 28202
- Phone: (704) 377-0400
- Ratings: 4.1 (2365 reviews) Very good
- Website : Omni Charlotte Hotel
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Chic rooms in a glass-fronted property offering regional dining, a cocktail bar & a rooftop pool.
About this hotel
In the financial district, this upscale, glass-fronted hotel is a 3-minute walk from North Carolina Blumenthal Performing Arts Center and 6 minutes’ walk from Discovery Place science museum.The stylish rooms come with free Wi-Fi, 37-inch flat-screens and work desks, as well as tea and coffeemaking facilities. Upgraded rooms add separate sitting/dining areas. In-room massage services are available.Amenities include vibrant restaurant serving regional cuisine, as well as a cocktail bar. There’s also a rooftop pool, a sundeck and a fitness center, as, well as 16,000 sq. ft. of meeting space and a business center.
Things You Need to Know
- Guests mentioned the rooms are large and clean
- Some guests complained about the bathrooms
- Walking distance to Discovery Place and the Levine Museum of the New South
- Guests liked the friendly service
- Guests praised the views
- Guests praised the fitness center
- One of the few hotels in the area with a spa
Feedback From Real Customers
Angie D
We were only at the Omni for one night and spent a short time in the room All of the staff we interacted with were welcoming and helpful The room was well-appointed and clean
The beds were comfortable The bathroom was beautiful The coin-based art is a nice touch I would love to be able to stay longer to enjoy the amenities and dining optionsI loved the city view from our room It would have been a short walk to the Spectrum Center
Rhino Plumber
The over all experience really The hotel was very noisy and from the walls not sounding insulates and hearing every word people said in the hall and other rooms to every door slam Not counting the pool bar I think maybe the music was coming from most the night
There was a man on the street corner beating a drum for money and you could hear him as if he was in the room with youOnline it did not say the restaurant was closed You have to order at the bar and sit and wait If you need another drink go back to the bar The meal I asked for came wrong and it was not worth getting a new one This was upsetting as we picked this place fore the upscale environment and restaurant Our room view sucked as we looked at the reflection of a next door building I booked way in advance and asked for a high floor with a view The phone in the room didn’t work had to use it on speaker The shower head didn’t work fully and was a weak shower The valet service was nice and the people were great In the end we needed an extra night to finish the convention but debated finding another place to stay With all the gear we had to haul it was not worth moving it and stayed an extra night
Douglas Baldwin
All in all, not a bad hotel The rooms are interestingly shaped due to the interesting shape of the hotel itself Our room looked like it had not be completely cleaned up when we arrived, so someone came up and cleaned it for us (which was much appreciated)
Parking was $45 for the night I think that is the most I have ever paid for parking, so be aware There is no complimentary breakfast, but there are many places to eat around the hotel
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16. AC Hotel by Marriott Charlotte City Center (3-star hotel)
- Address: 220 E Trade St, Charlotte, NC 28202
- Phone: (704) 348-4002
- Ratings: 4.1 (435 reviews) Very good
- Website : AC Hotel by Marriott Charlotte City Center
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Streamlined rooms & suites in a contemporary hotel with a Mediterranean restaurant/bar & a 24/7 gym.
About this hotel
Set in the lively Charlotte Center City, this modern hotel in a high-rise that’s atop the EPICENTRE entertainment, dining and shopping complex and next to Charlotte Transportation Center, the city’s central bus and light rail station, is an 8-minute walk from the exhibits at the NASCAR Hall of Fame.Streamlined rooms feature free Wi-Fi, flat-screen TVs and minifridges, as well as tea and coffeemakers. Some have pull-out couches, and/or balconies that offer city views. Suites add separate living rooms.There’s a 24/7 gym. A BBQ/picnic area is on-site. A breakfast buffet is available for a fee and served in a casual Mediterranean restaurant/bar.
Things You Need to Know
- Guests praised the clean rooms and liked the beds
- Walking distance to ImaginOn and the Levine Museum of the New South
- Guests mentioned the service is friendly and professional
- Guests mentioned lobbies 15 times
- Guests liked the city views
- Guests liked the bar
Feedback From Real Customers
Corrine Topping
If I could give my experience for AC Hotel more than 5 stars, I would in a heartbeat We had walked into the AC Hotel, thinking it was our hotel we booked (it was not) Kim at the front desk left such an ASTONISHING impression on us that we left AC to book into our actual hotel, only to book out and return to AC for our one-night stay almost immediately
Kim went above and beyond to ensure we were comfortable and knowledge about the hotel THEN, to make an already great experience even better, Julian at the bar took it to the stars He was the only one there and still made sure we were consistently taken care of His recommendations on both food and drink were all 100 I highly recommend this hotel to everyone and I will never stay anywhere else
Shemar Chambers
My experience at the Marriott was really great I can say it’s the best hotel I’ve been in since Ive been in the United States this was a really good stay the way the carry the place sand how Lean it is anyone would want to go there it’s worth what you have to pay to get reserve one of the rooms The welcoming there is great it make you feel at home and I have to say this was my best hotel experience
The bed was really comfortable the bathroom was big and very nice didn’t really have any problems and the customer service was really great
N Garland
Did a quick one night stay at the AC Uptown Charlotte while in town for an event at the Spectrum Center This is definitely a great location if you ever going to a game, concert or other event there After walking out of the front door, I was at the Spectrum Center in less than two minutes
Hotel has an overall modern vibe The room was very nice and clean The bathroom was modern and clean as well AC Hotel brand is quickly becoming a favorite for short, low key trips
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17. The Ritz-Carlton, Charlotte (5-star hotel)
- Address: 201 E Trade St, Charlotte, NC 28202
- Phone: (704) 547-2244
- Ratings: 4.6 (1373 reviews) Excellent Eco-certified
- Website : The Ritz-Carlton, Charlotte
- Check-in time: 4:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Sophisticated hotel with restaurants & bars, plus a refined spa & an indoor pool.
About this hotel
A 3-minute walk from Spectrum Center arena, this sophisticated hotel is also 0.5 miles from the NASCAR Hall of Fame.The stately rooms have 42-inch flat-screen TVs, iPod docks and 24-hour room service, as well as marble bathrooms with soaking tubs. WiFi is extra. Suites add separate living areas with additional TVs.Culinary options include 5 restaurants, bars and/or lounges offering bistro-style fare and signature cocktails. There’s also a high-end spa, an indoor pool, a fitness center with personal trainers, and event space.
Things You Need to Know
- Guests liked the rooms
- Walking distance to the Levine Museum of the New South and ImaginOn
- One of the few hotels in the area with 24-hr room service
- Guests mentioned “Massage” 25 times
- Guests praised the breakfast
- Guests praised the nightlife
- One of the few hotels in the area with an indoor pool
Feedback From Real Customers
Tina Vo
Had a great time celebrating my boyfriend’s birthday! Clean and beautiful room, a welcome treat, and the staff and housekeeping were on top of everything! The messaging chat function in the app was so convenient I was able to arrange transportation for dinner through it! Breakfast with in room dining was tasty and so hearty They gave us so much food I could barely finish!
Sharlene A
We recently completed a beautiful wedding at The Ritz Carlton’s Urban Garden As a wedding planner, my experience with Kim, Lesa, and the entire staff was incredibly welcoming, caring, thoughtful, and thorough From the moment I met the team some time ago, to the moment we were on property conducting the rehearsal and the wedding, the team was prompt in addressing any detail and continually touched based with myself and my team to ensure the couple was happy and the wedding ceremony and reception proceeded flawlessly
The team did not miss a beat with staying on course with the wedding day timeline and the guests continuously told us how pleased they were with all the details and accommodations Our heartfelt gratitude goes out to The Ritz Carlton staff – thank you for everything you do to make wedding days feel so special!
Nelson Chamer
Don’t forget to use ʜoᴛᴇʟʙᴏʟʟʏᴄᴏm when booking a stay This site will compare countless booking websites and typically will have rates a lot cheaper than others! Thank me later! This place is the best rated in the area
I have been coming here for a very long time If you stay for a few days you for sure won’t be let downOur first ever stay at a Ritz-Carlton This property was outstanding! We were blown away by the outstanding customer service!! We not only highly recommend this brand / property, we swear by it We will be loyal customers from this point forward Thank you all for a wonderful stay!
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18. Hampton Inn Charlotte/Matthews (3-star hotel)
- Address: 9615 Independence Pointe Pkwy, Matthews, NC 28105
- Phone: (704) 841-1155
- Ratings: 4.0 (673 reviews) Very good Eco-certified
- Website : Hampton Inn Charlotte/Matthews
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Contemporary hotel with a free hot breakfast & WiFi, plus an exercise room & an outdoor pool.
About this hotel
This modern hotel is 3.1 miles from McAlpine Creek Park and 10.4 miles from downtown Charlotte.All rooms include free WiFi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs and coffeemakers.A free on-site hot breakfast (daily) and weekday breakfast bags to go are offered, as well as an exercise room and an outdoor pool. Additional amenities include 2 meeting rooms, a 24/7 business center and free parking.
Things You Need to Know
- Guests praised the clean rooms, which have kitchenettes
- The rooms have TVs
- 9 min drive to McAlpine Creek Park
- Guests praised the service, which has a concierge
- Guests mentioned lobbies 11 times
Feedback From Real Customers
Stacey Wright
Lovely staff, all of them I encountered were professional but still warm and personable Pretty clean Dogs allowed-I could smell dog in the lobby a little but a worthwhile trade to me, but if you’re sensitive to it you will notice
Personally so long as there are no physical remnants I’m happy, and it was nice and clean Sink and shower drains a little slow, happens with older rooms, but the toilets were no problem at all Cozy interiors, AMAZING mattresses Room clean, odor free, thoroughly checked, and the worst I could find was the vacuuming could be a little more careful around corners It’s got to be a top notch resort to get a full 5 from me This was an excellent hotel I will be back, likely often
David Stoller
HiltonI made the mistake of choosing this hotel again after a bad experience before This time of course disappointed yet again I choose that there were 2 adults and a child
Yet all there was in the room was a bed and no pull out or couch even The digital key wouldn’t work and no one would answer the phone just like the previous stay I walk down to the desk and an employee is standing there right beside the phone I get a key and go in the room to find the sleeping issues On top of that the quilt is barely thicker than the sheet with very little warmth to it This was ridiculous I call to ask for a cot, of course they don’t have any He tells me there should be a pull out yet there isn’t He says he will call me back but never does 30 min later I call back to yet again no one answering the phone for 5 minutes I walk down and there he stands I ask about the issues of the cot and he says they haven’t been able to find one yet he is just standing there h another employee just behind the wall He acts like he is trying to find another room for us but isn’t actually doing anything for 15 minutes while I stand there I ask for a bunch of blankets so I can make my daughter a bed on the floor and he hands be 2 cheap rough blankets I ask if there are any comforters or something I can get to lay down and he says that is all he has I am beyond ill and fed up with this hotel and Hilton Honors I need to go to bed and I need rest for tomorrowThen they charge my card again and when I call about it they have a very bad attitude and talk down to me
David Harrington
Asked to leave the restaurant area due to having a service animal
Tried to explain that’s against ADA regs and the clerk asked what the regs say Well if you don’t know maybe you shouldn’t try to enforce an illegal rule Then he said I have an attitude OK even if I do you probably should keep that to yourself since you are in the hospitality businessI attached a photo of some of the regs so maybe the manager and staff will educate themselves Probably not but its worth a shot
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