15 Best hotels with a view in Suwanee, GA (2022)

Jessica Richardson

My husband and I stayed for three nights at the Lanier Island’s King Suite Villa on the lake Being one of the most expensive rooms in the Villa section, our expectations were somewhat high Although the villa itself was spacious, we would never stay there again

Here is our breakdown:CONS: Even before we got there, we had questions about our reservation There is no local telephone number available on the website, so you always get some offsite India answering service, and the call gets dropped a lot (it took me three calls to get the answers I needed, which included confirmation of our booked reservation because the confirmation email never came through) I usually don’t mind these call centers, but they weren’t able to answer basic questions, and the English was very difficult to decipher It was very frustrating Now to the hotel: The king bed and pillows were terribly uncomfortable We didn’t sleep well all three nights The air conditioning was super cold, and you can’t set it at a higher temperature, so we had to turn it completely off, and then back on later, to be comfortable (or turn on the fireplace) The couch was tiny, old, and felt like cardboard You CANT comfortably sit there There were occasional little baby roaches on the counters and ceiling, but you are in the woods, so…The sink in the mini kitchen wasn’t connected properly, so when we used the sink, it flooded the living room area and wet the rug, which when lifted, smelled moldy Obviously this was most likely not your typical event, but, it happened to us and we had to have staff come in and fix it, interrupting our relaxing morningYou can’t see the lake in the spring from your villa because of the trees, but I imagine in the winter you can You have to get water bottles from the front desk because they don’t provide any in the villa (which we found out the hard way when we got into the villa at midnight and didn’t even have one water bottle waiting for us – also they are half-size bottles) When the maids came, they didn’t restock our paper coffee cups, so the next morning we had to go get coffee The lodge isn’t too far, but it’s an inconvenience when you want coffee first thing No plates, forks, etc were provided at the villa (I recommend having some paperware available for future guests) Also, when we checked in, it’s clear the maids didn’t thoroughly clean the bathroom, as we found blood spots on the underside of the toilet seat from the prior guestLastly, the light is so terrible You can’t see anything in the evening Even with every light on, you can’t seePROS: The pool was excellent, as was the soaking bathtub in the villa Sidney restaurant breakfast was pretty good and the waiters were wonderful The restaurant next to the pool provide really great alcoholic beverages The property itself was pretty and well kept The beach was ok, but callaway’s is much better (The signage is terrible when looking for the beach – you have to ask where everything is to get anywhere) You do have access to good restaurants about 15min awayOn a final note, I mentioned some of these matters to the front desk, but aside from fixing the sink and waiting two hours to get water bottles brought to us by the staff, nothing was done about the other matter We got an apology but no solutionRecommendations for Lanier Management:1 Have a local number available on the reservation page (after someone books), and if you can bring the phone center in house, I’d recommend it Also check your reservation email funnel, because I called twice to get the reservation email, and it didn’t come The email that did come said I needed to complete my booking, though I already had done that (and got the confirmation number)2 Provide 4 bottles of water for new guests in their rooms For water and coffee Replenish them throughout stay3 Change the mattresses, sofa beds, lighting, and spray for pests more frequently4 Provide a few paper plates, forks, and spoons5 Allow guest to change temperature of the cool settingThank you!

Ed batis

I had high expectations of this place looking over the reviews, but after staying there for one night there was no need to stay longer Stay in a junior suite to find bugs around the floor appeared to be roaches! If your looking to relax the bed were so uncomfortable I had a very hard time falling asleep, I might have slept a couple of hours Food choices were NOT great! Ordered there award winning chili and just had lots of beans and tomatoe chunks in it was very dry with no meat? Chicken tenders were also not very good had them tossed in Buffalo sauce and that’s all you can taste? Wings were okay nothing to brag about

The one great thing was there corn on the cob it was amazing, unfortunately I can’t base our stay on the corn The gym was very nice but there was NO had sanitizer with the pandemic something that should be available About the one thing I found to be relaxing was the pool area, but unfortunately with all the negatives on a week of celebrating your 20th anniversary this is not the experience I had in mind at all Just fyi do research if you plan on having a relaxing time away vacationing or celebrating with this resort I do have to say that upon first impression of entering Lake Lanier was breath taking on how beautiful it was which is why I’m Saddened to leave this review

Tia Atkins

The customer service at this resort is ridiculous What every happened to “Southern Hospitality” The front desk is very rude, no southern hospitality at all

I went there for the Thanksgiving last year and stayed a week From check in to check out the front desk staff was the same, no manners and very rude As that being your first customer contact on property and face of the resort, based off of that alone, I wouldn’t go back The park for the kids (snowland) was nice The elf young ladies, the kitchen staff and others like the room service was very customer service oriented, but the front desk, uh-uh I’ve worked in several hotels and travel quite often, for such a big named resort, their customer service really needs to improve at the front Other than that, the food was awesome! Oh, and the elevatorstake the stairs Might’ve been just for that week I was there that the elevators were over exhausted, but the stairs was the better option