hotels with a view in West Chicago, IL

1. Eaglewood Resort & Spa (4-star hotel)

  • Address: 1401 Nordic Rd, Itasca, IL 60143
  • Phone: (630) 773-1400
  • Ratings: 4.3 (1861 reviews) Very good
  • Website : Eaglewood Resort & Spa
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Upscale resort with posh accommodations & a golf course, plus a spa, restaurants & an indoor pool.

About this hotel

In a Prairie-style building on a 106-acre estate, this upscale resort is 8 miles from Legoland Discovery Center Chicago and 14 miles from O’Hare International Airport.Sophisticated rooms with mission-style decor offer coffeemakers and iHome radios, plus free Wi-Fi and whirlpool tubs. Suites add living space and balconies or patios.In addition to an 18-hole golf course and a spa, amenities include 3 restaurants, a bar and a 6-lane bowling alley, plus 37,000 sq ft of meeting and event space. Parking is available, and there’s also a fitness center and an indoor pool.

Things You Need to Know

  • Guests praised the large, clean rooms
  • Some guests disliked the bathrooms
  • 9 min drive to the Ned Brown Forest Preserve
  • Guests mentioned the service is friendly
  • Guests mentioned “banquets” 12 times
  • Guests liked the breakfast
  • Guests praised the nightlife

Feedback From Real Customers

Paula Benton

I had a wonderful experience at Eaglewood Resort The amenities at the spa were wonderful and I had excellent stone message I highly recommend it

But know there is other fun things to do on the resort’s campus If you play golf, from Spring through fall you will enjoy their beautiful golf course The food is delicious; the service personnel are kind, considerate and friendlyI’m going again during the spring summer or fall because the landscape is gorgeous Go and have a chill out Eaglewood is a place to chill

Chris Lucas

Great place to stay! The only reason for four stars on the room is that we thought we were getting a view of the golf course not the parking lot Otherwise, the staff were great and the whole resort is beautiful We were close to everything that we wanted to do, while still having the feeling of being in the country! I would very much recommend a stay here!

Laura Nguyen

Booked a entire week here and very pleased with my stay Ever since Covid started we continue to travel at least 9 different states During those 9 trips we had to be extremely picky where we book our stay just you want to stay somewhere you know for a fact will be clean

Our usually booking have been through Airbnb which has been a failed We are talking about even around $500 a night for a house or condo you expect it to be clean and that hasn’t been at all for us We seem to still get very nice properties that end up still being dirty Clean to the eye , but not deep clean So we started looking into resorts and very pleased with my experience here With kids and the more money you spend for the best should be clean not just looks clean Anyways this resort exceed my expectations from the comfort of the bed to replacing new towels to calling down stars for a coffee machine They take care of you on the spot Hubby booked here for the golf and the kids had a great time at the playground and pool The view of the golf ground on our balcony was breathtaking every morning The family had a great time here and since being here for a week due to my surgery it just made it comfortable overall Again Very thankful for giving me a worry free experience about how clean our stay was Worth the value and definitely come back in the near future!

2. My Place Hotel-Chicago West/North Aurora, IL (2-star hotel)

About this hotel

In an area with commercial properties and leafy residential streets, this straightforward extended-stay hotel is 3 miles from both Interstate 88 and Red Oak Nature Center.Unfussy studios provide complimentary Wi-Fi, flat-screen TVs and kitchenettes. In-room breakfast is available by request for a fee.Parking is free, as is 24/7 coffee. A down-to-earth bar features wood-paneled walls and a terrace. There’s also a modest lounge. Pets are welcome by prior arrangement (surcharge).

Things You Need to Know

  • The rooms have refrigerators and kitchenettes
  • 9 min drive to Red Oak Nature Center
  • Guests praised the service
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Janis Johnson

We we’re pleasantly surprised by the room Nice size room, full fridge with ice maker, sink ,stove, microwave and a recliner made of real leather and even the bedding and towels were high quality The room was so clean, we thought we may have been the first occupants

We will definitely stay there again The only thing it needed was one of those tall lighted signs so you can find it easier at night

bisco 29

We stayed here for 14 days $160000

Because of covid garbage pickup was supposed to be every Sunday, Full service every Wednesday The last time anyone came to our room was 2 Wednesdays ago That’s 10 days I kept calling and going in person to the front desk to ask for at least garbage pickup every day for the last week Each time, I was told that it would be taken care of They even said they would notify the hotel manager I even was told that there would be a message sent to the service persons phone Never kept any of their promises Couldn’t wait to get out of that place And here is the icing on the cake I woke up this morning and found out our refrigerator wasn’t working Lost all the food we had in the freezer and fridge All that money I spent staying here and such terrible service And you would think there would be a free breakfast for what they are charging? No You have to order a breakfast sandwich and a few things to go with it before 8pm the night before, and they charge you full price for it They don’t even give you a free bottle of water Their kitchenette has a full-size coffee maker, a toaster, and an electric stove top No pots or pans to cook with No utensils like spoons, forks, or knives You will have to buy a fry pan or a cooking pot

Courtney Leach

5 STARS Very clean Exceptional staff

I had a minor surgery prior to staying and they had no problem giving me a couple extra pillows Then I lost a sentimental piece of jewelry and not only were they able to locate it after my departure, their manager called me personally and shipped it to me It’s the little things I will definitely be returning next time I am in town!

3. SureStay Plus Hotel By Best Western Chicago Lombard (3-star hotel)

About this hotel

A half-mile from the Yorktown Shopping Center, this low-key hotel is 8 miles from both the Cosley Zoo and the Elmhurst Art Museum.The traditionally furnished rooms come with complimentary high-speed Internet access, satellite TV and coffeemakers. Upgraded rooms add sofabeds. Kids stay at no charge in a parent’s room.Freebies include parking and hot breakfast, as well as 24/7 coffee and tea service in the upscale lobby. There’s also a fitness room and a 24-hour business center.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 11 min drive to the Morton Arboretum
  • Some guests complained about the kitchenettes
  • Guests praised the friendly, professional service
  • Guests mentioned microwaves 10 times
  • Guests praised the lobby
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Don Williams

I enjoyed my stay at the hotel Besides the delay in clean towels and additional post-pandemic charges added to the daily cost of the rooms, I would consider coming back againThe front desk team on each shift have been awesome and the continental breakfast each morning is fabulous

Compliments to the team that provide excellent meals and different options each morning for all guests (singles, married couples, and families)

Susan B

Gave 2 stars beds comfortable Hot breakfast inedible Eggs yuck bacon so thin put 6 slices on muffin on top of each other still didn’t make one normal piece of bacon

Toilet was reported as not working well Was there 3 days off and on it didn’t work Room not cleaned while there Had to empty own garbage Shower a learning experience Room badly in need of update First floor lobby very nice you would expect that upstairs too Staff friendly

4. Hyatt House Chicago/Naperville/Warrenville (3-star hotel)

About this hotel

This modern, extended-stay hotel is 3 miles from both Centennial Beach aquatic park and the Naper Settlement pioneer village.Bright studio to 2-bedroom suites come with kitchens, living areas and free Wi-Fi, as well as flat-screen TVs and DVD players.Complimentary amenities include a hot breakfast buffet, weeknight social drinks and a grocery delivery service, as well as parking and a local shuttle. There’s also an indoor pool and a fitness center, along with a 24-hour convenience store and a BBQ area.

Things You Need to Know

  • Guests praised the kitchenettes
  • 3 min drive to Herrick Lake Forest Preserve
  • Guests mentioned the rooms are unclean
  • Guests liked the service
  • Guests praised the restaurant
  • Guests mentioned “omelettes” 12 times
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Micheal Stinsman

Great location for where I needed to be during my stay & quite, for the most partDuring my first 2 nights, a lot of families staying for what appeared to be a multiple state school event, with kids running up & down the hall & stairwell Although, I think the loudest incident was the tornado siren that went off outside my window

I went on this trip knowing full well to pay attention to the weather, & for the most part, know what I need to do in case emergency I also seek out the evacuation plans to familiarize myself with the safest route out Right away I found the instructions for a fire but had to search the room for the welcome book to see if there is any further instructions for a tornado Once I finally located it laying on a shelf near the tv, I read the tiny paragraph that told me to shelter in the bathroom if I am in my room or in the hall of the lobby area if I am downstairs For those that do not read the welcome books it might be beneficial to add those instructions to the fire escape plan on the back of the door so when the siren goes off the guests know what to do and are not searching the room for instructions Just happens that a tornado touched down not far from our location & I knew what to do when the siren went off because I searched for the informationOn a different noteIt was great having a kitchenette in the room so that I could make my own meals instead of eating a bunch of fast food the whole time Comfortable seating area to unwind before retiring to a soft pillow in a spacious bed & warm blankets Restaurants, bars & stores are not far down the roadI would definitely consider staying here again if I find myself back in the area

Belinda Thompson

When we first got there the outside wasn’t very appealing at all To the point we thought about finding another place to stay The building was just to plain

Sure they had gas grills you could use that were clean looking But we weren’t there to cook I was having surgery in the morning So I needed to get things done as the hospital requested But we went on inside and the place was really nice and the lady behind the desk was really nice and friendly We told her about what we were thinking when we first drove up She laughed along with us We checked in and went to our room Talk about being pleasantly surprised how the room was and how much space we had all over the room Now as for the bedthat one needed to be changed out for a new one It sagged in the middle some I couldn’t sleep on it due to my neck So I slept on the big couch just fine Tim slept in the bed but didn’t get much sleep due to how the bed was Yes we will stay again when needed Just not the same room/bed We didnt take time to walk around to see the pool and all As we were busy getting ready for my surgery in the morning

shelley zottola

Regina!!! She was so helpful and friendly! We were in a bad situation with a different hotel (dirty, smelly and not friendly); Regina single handedly put us at ease and helped us solve the problem She was amazing!!! The hotel itself is great as well Very clean and inviting

My stay was only one night but my brother could be here for a while!! Thank you Regina…you put my mind at ease!!!

5. Comfort Suites Lombard – Addison (3-star hotel)

About this hotel

Set off I-355, this modern all-suite hotel is 2 miles from the Safari Land indoor amusement center and 6 miles from the championship golf course at Medinah Country Club.Suites with classic decor come with free Wi-Fi, flat-screen TVs, desks and pull-out sofas, as well as microwaves, minifridges and coffeemakers. Upgraded suites add whirlpool tubs.Hot breakfast, coffee, and parking are complimentary. There’s also an indoor pool and an exercise room, as well as a business center and a gift shop.

Things You Need to Know

  • Guests liked the large rooms and the beds
  • 7 min drive to Safari Land
  • Guests mentioned hot tubs 29 times
  • Guests liked the indoor pool

Feedback From Real Customers

Deval Dragon

This Comfort Suites is run down but they are doing their best There is no breakfast to speak but the staff is friendly During the week it is a nice quite place but on the weekends this hotel is hopping

Loud parties, cigarette and marijuana smoke and lots of people running around If you want to relive your college days I highly recommend booking a weekend stay here

Hannah Jones

NOT for groups!!!We were promised a meeting space with our group, and this was a deciding factor in choosing the hotel However, upon arrival we were told that the new owners do not rent out the room or that it would be $300 (which is a drastic overprice, the room was not good quality other than having tables and chairs) The only bright spot was the evening employee who listened to us and helped us work out something for our group of students

I would NOT recommend this hotel for groups, especially if you are looking to have space to be together The new management is horrible, and clearly they don’t value groups We were also scolded for a noise complaint that was not even our students I would never come back

6. Herrington Inn & Spa (4-star hotel)

  • Address: 15 S River Ln, Geneva, IL 60134
  • Phone: (630) 208-7433
  • Ratings: 4.7 (684 reviews) Excellent
  • Website : Herrington Inn & Spa
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Classy rooms with fireplaces & balconies (some with river views), plus a fine dining restaurant.

About this hotel

This upscale riverfront hotel is within a 5-10 minute walk from downtown shops and restaurants, 0.6 miles from Geneva’s rail station and 41.6 miles from Chicago.All of the elegant rooms have patios or balconies (some with river views), plus fireplaces, whirlpool baths and free WiFi. Some have flat-screen TVs; suites may also include wet bars, living areas, stereos and/or DVD players. Nightly turndown service with cookies and milk is offered.Complimentary Continental breakfast is served . Amenities include a spa, a posh restaurant and meeting and event space in a restored 1896 pump house.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • Guests praised the bathrooms
  • 13 min walk to nearest train station
  • Guests liked the friendly service
  • Guests liked “a fireplace”, mentioned 31 times in reviews
  • Guests liked the breakfast
  • Guests praised the river views

Feedback From Real Customers

Rich KR

The hotel, or rather a resort, is beautifully situated on the river itself The historic building and the beautiful old-style decor give you a feeling of unprecedented comfort Professional and courteous service, willing to help at any time

In the morning, delicious breakfast and snacks, and of course fresh coffee available for guests I can recommend this hotel to anyone with full responsibility It’s worth it

Nicholas Michelsen

Majority of the room was nice The bed was very comfortable and the fireplace was a great feature Staff were also very friendly and the overall hotel was clean

The only issues we had with our room was that the cleanliness of the bathroom could of been better along with the outside balconyAlso, some requested room add ons were missing from when we arrived Although did not get charged, was still disappointed as it lessen our experience not receiving what asked when bookingOverall, had a good experience but expected a little more Will try again in future as only stayed one night and did not get to experience the spa and restaurant

Andrew Pach

A truly wonderful experience from the time Josh welcomed us until the “bonus” dessert of a chocolate dipped strawberry for everyone in our party We enjoyed the specialty cocktails like the French martini and the raspberry beret The atwater salad was a perfect start, just the right size and a blend of flavors to start things off

The entrees were very good and the service was excellent

7. Courtyard by Marriott Chicago St. Charles (3-star hotel)

About this hotel

This straightforward hotel is 1.5 miles from the DuPage Expo Center and 4 miles from the Kane County Fairgrounds.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs, minifridges and coffeemakers. Suites add separate living areas and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include an indoor pool and a whirlpool, a 24-hour exercise room and free on-site parking.

Things You Need to Know

  • Guests liked the rooms, which have minibars
  • 7 min drive to Pottawatomie Park
  • Guests praised the service
  • Guests mentioned bars 16 times
  • Guests liked the lobby, mentioned 20 times in reviews

Feedback From Real Customers

Austin Christy

This hotel is great Staff is very friendly My family and I loved the lobby it was very accommodating and we all felt comfortable while visiting

Probably best the best lobby I’ve seen in a hotel at this price range Looks are deceiving when we first pulled up the exterior does not look nearly as nice as the interior Will definitely stay here again when needing a hotel in the area Also very clean… we will not stay at hotels that aren’t clean Overall very happy with our stay

Rich Hmself

Overall it wasn’t too bad With it being pet friendly you can certainly tell that they haven’t fixed any furniture destroyed by pets The bed had what look like pee stains so they just flipped the mattress over, the wife and me layer extra towels down to sleep

The other complaint I have is I was staying here the day before a wedding and when I went to iron my shirt the iron has never been cleaned so it stained my shirtSo to summarize I’d say yeah stay here if you need something cheap and quick but don’t expect too much as it’s clear they are overlooking certain aspect of cleaning

Michael McCrory

Lloyd is a perfect example of excellent hospitality From check in to check out he was one of the best I have dealt with in the hotel industry I have traveled the world and it is such a pleasure to meet such a gentleman that takes pride in his job

He is an asset to Courtyard Marriott Look forward to seeing him and staying at the Marriott in August for a week when I am back in the area for work

8. Holiday Inn Express & Suites Chicago West – St Charles, an IHG Hotel (3-star hotel)

About this hotel

In a commercial area 1 block from the nearest shopping mall, this straightforward hotel lies 2 miles from DuPage Airport and 3 miles from the venerable Arcada Theatre, founded in 1926.The simple rooms include flat-screen TVs and free Wi-Fi, as well as minifridges, microwaves, and tea and coffeemaking facilities. Suites add separate sitting areas with pull-out sofas. Kids stay at no extra charge with an adult.Parking is complimentary, as is a breakfast buffet served in a bright dining room that has a flat-screen TV. Other amenities include a heated indoor pool and a fitness center.

Things You Need to Know

  • Guests liked the beds
  • The rooms have TVs
  • Some guests complained about the bathrooms
  • 13 min drive to the Fabyan Villa
  • Guests mentioned the service is friendly

Feedback From Real Customers

Kayla Stickler

There was no soap in the shower or bathroom We booked this location to use the pool as we are visiting family and have young children The pool was absolutely freezing

Our kids were blue and teeth chattering after 10 minutes Ice maker was broke and breakfast selection was not the best The room we got was a suit but very small Not the best experience at a holiday inn Express

Stephen Webbb

From the moment we drove in the parking lot, we knew it was a hotel unlike any other HIE The parking lot was in bad shape, with pot holes all over the place, and that poor condition of the facilities continued inside The first floor hallway smelled like mildew and must, and our room was always uncomfortably humid, regardless of the A/C setting

While the staff was friendly and breakfast was good, there really wasn’t anything else good about the accommodations

Amal Patel

Where do I begin? Check-in was at 3pm and we arrived at 4:30pm Our rooms were not ready until 6pmThe staff was nice but unfortunately, when our rooms became available, were still incomplete

No tissue paper nor hand soap were in our room Bathrooms in all three rooms were close to filthy The paint on the walls were peeled off, and the window sills dustyThe double rooms have modern TVs and a clear picture However, the king rooms were outdatedThe next morning, we saw that there were many options for breakfast However, the breakfast area was not well-kept as there was trash overflowing from the garbage cans and floor wasn’t vacuumed The food wasn’t being restocked, as bread and bagels were out of stock In addition, the pancake maker was out of order!Maybe it was just a bad day/night but we just expected more from a Holiday Inn & Suites

9. Holiday Inn & Suites Chicago-Carol Stream (Wheaton), an IHG Hotel (3-star hotel)

About this hotel

Off Route 64, this relaxed hotel is 2 miles from the Cosley Zoo, and 3 miles from both Billy Graham Center Museum and Wheaton Metra train station.Unfussy rooms provide free Wi-Fi and flat-screens, along with coffeemakers and minifridges. Some rooms have kitchenettes and/or pull-out sofas. Suites add whirlpool tubs, kitchens and separate living areas. Room service is available. Kids stay in a parent’s room at no charge.Parking and an area shuttle service are complimentary. There’s a casual restaurant/bar. Other amenities include an indoor pool and a fitness room, plus a business center and 3 event spaces. Breakfast is offered (fee).

Things You Need to Know

  • Guests praised the clean rooms
  • 5 min drive to the Cosley Zoo
  • Guests praised the friendly service
  • Guests liked the casual restaurant
  • Guests mentioned “hamburgers” 15 times
  • Guests praised the breakfast
  • Guests praised the indoor pool and the hot tub
  • Guests praised the bar

Feedback From Real Customers

Lana Parrish

The woman at the front desk was one of the friendliest people I’ve ever metThe room was clean and had a mini fridge and microwaveThe bathroom was very clean and the complimentary shampoo, cond and lotion smelled so nice

But the winner is the beds Like sleeping in a cloud The A/C worked great and the sheets were soft and cozy It was fabulous

eric mestas

My flight was canceled so United airlines gave me a voucher to stay there When I got there the lady was overwhelmed at the front desk asked if I had a reservation and told her that the airline had sent me with this voucher She told me they should’ve checked because the hotel was full and nothing was available

After waiting more than an hour she said she could help me because they have extra rooms which she charged to my American Express Later much later when I got into the room I felt like I had been taken and decided to check out immediately She then told me it was my fault because I did have a reservation I didn’t tell her She said telling her that the airline had sent me didn’t explain anything Then she didn’t know how to reverse my American Express charge and when she found my reservation she kept on saying she would take care of it meaning make me pay for something the airline was already doing The lady even asked me to buy her a couple cheeseburgers which I did while she was trying to help out Worse experience I’ve ever had at any hotel abroad or at home in the states I will check next week to be sure they refund my American Express cardif the airport sends you there make sure they take the voucher and don’t put up with any attitude, The lady was absolutely awful Now I am back at the airport sitting on a bench but it’s better than paying that hotel I feel

Becky Greeley

Strike 1 – The man at the front desk was not very accommodating We were traveling with our family of 6 We asked for more towels when we checked in and were told that housekeeping was gone for the day

Not true because we discovered she was still there Security ended up helping us get towels and the proper bedding for the couch bedStrike 2 – NO Continental breakfast We have been traveling for 3 days from San Antonio Texarkana has a breakfast, free Paducah, KY again has a continental breakfast Chicago hasBurger Theory What theWhy cant they all be consistent!! This is the reason we chose to stay at Holiday Inn’s on our entire 3 week vacation Now reconsideringStrike 3 – No Shampoo, Conditioner, and Body Gel in the shower like the previous 2 hotels we stayed in Just the tiny bottles on the sink We pay more to stay in the better hotels for better accommodations and service This hotel needs to discount their price for not having those amenitiesOn the Plus side – We did have a great time in the pool which was open until 11pm and the rooms were cleanFYI – The ceiling are very low Tall people (above about 6′ 3″) stay elsewhere

10. Embassy Suites

About this hotel

In an area filled with fast food restaurants and shopping centers, this relaxed all-suite hotel is 3 miles from the Interstate 88/355 interchange and 4 miles from The Morton Arboretum.Warmly furnished suites provide separate living rooms, TVs and wet bars, in addition to microwaves, minifridges and coffeemakers. They also have sofabeds and Wi-Fi. Room service is available.Amenities include an indoor pool, a hot tub and a gym, as well as a lounge serving drinks and light snacks. Breakfast and parking are available.

Things You Need to Know

  • 10 min drive to Fullersburg Woods Nature Education Center
  • Guests praised the service
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Fadi salam

I’m Hilton member so its a great investment that I did with Hilton it’s totally worth it So highly recommended it if you travel once in a while or consistent travelerBut this hotel just amazed us This place is just amazing, we are loving the service and breakfast 🥞😍 we can have what they added to the breakfast and can also have it freshly made 😁 felt like home seriously

Staff is highly trained and polite Have helped us with all of our random questions The whole hotel is spot less and specious Rooms are bigger than normal Hilton hotels, we always take 2 queen bed and got small lobby, fridge, nice finished bathroom, multiple sink around the room 😁 well that is different well you won’t know until you stay here lol but it’s a perk I would sayNice big parking outside and beautiful view of the road we can see from our room Cool and vibrant place must stay here if you visiting Chicago city and the area around here

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11. The Westin Chicago Northwest (4-star hotel)

  • Address: 400 Park Blvd, Itasca, IL 60143
  • Phone: (630) 773-4000
  • Ratings: 4.4 (2101 reviews) Very good
  • Website : The Westin Chicago Northwest
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Lakeside option for classic rooms, an indoor pool & 3 dining options, plus 31 meeting rooms.

About this hotel

Off I-290 in suburban Itasca, this refined hotel overlooks Hamilton Lakes. It’s 1.5 miles from Salt Creek Golf Club, 11.2 miles from O’Hare International Airport and 27.7 miles from the Chicago Loop.Classic rooms provide pillow-top mattresses, desks, flat-screen TVs and WiFi (fee). Some add treadmills or exercise bikes, while suites offer separate living rooms and wet bars.There’s an indoor pool and whirlpool, a 24/7 fitness center and 31 meeting rooms, plus free WiFi in the lobby. Dining options include a steakhouse, a cafe and an atrium lounge. There’s also a complimentary local shuttle and free on-site parking.

Things You Need to Know

  • Guests liked the beds
  • 5 min drive to Pirates’ Cove Children’s Theme Park
  • Guests praised the large rooms but some complained about the air conditioning
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned lobbies 75 times
  • Guests praised the views
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Sanam Chakraborty

My husband and I had our multi-day Hindu wedding at the Westin Aileen was our point of contact and was great to work with! Everything went so smoothlyThe guest rooms and suites were very spacious

Unfortunately, about 50% of our guest’s rooms lost AC on Thursday and Friday, which was not ideal However, the Westin was able to give us a 50% refund on those nights which was appreciatedThe Westin was a fantastic venue for our South Asian wedding, their staff is knowledgeable and professional

Kori White

Nice suburban location about 20 minutes from the O’Hare airport Most of the eateries in the hotel are closed, I’m sure as a result of the pandemic The bistro has decent selections

Coffee shop offers standard fare Workers aren’t super helpful I ordered a coffee and fruit for almost $14 on two days No one told me they offered a combo that included the coffee, fruit, and a bagel/muffin for $8 (upgrade to specialty coffee option for like $2) I should have taken the time to read through everything but in the chaos of early morning rush, I try not to hold up the line I’ll know for return trips The hotel room I was in was OK Bed comfy Towels were a bit dingy Carpet shows signs of wear I also assume it is the byproduct of less workers due to the pandemic No daily housekeeping but that’s standard for the current times You can order service requests through the app Location is close to my office so I’m sure I’ll be returning

Sara DePew

Whenever I need to stay near Chicago, this is the hotel I choose I appreciate the quiet of the area (even with the airport nearby) and the restaurant has the best hotel breakfast The staff is friendly and helpful and there is free parking; I have always felt safe here, and have never had an issue with my vehicle

There is usually a robe in the bathroom, which is helpful to use if you are going swimming in the fitness center’s pool

12. Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel (3-star hotel)

About this hotel

Set close to casual eateries, this informal hotel with a portico is a 3-mile drive from Schaumburg Boomers Stadium and 5 miles from Medinah Country Club.The relaxed rooms offer free Wi-Fi, flat-screen TVs and desks, as well as coffeemakers, microwaves and minifridges. Some add sitting areas with pull-out sofas, and suites have separate living rooms.A breakfast buffet and parking are complimentary. There’s also a 24/7 fitness room, an indoor pool and a hot tub, plus a 24-hour business center.

Things You Need to Know

  • Guests praised the beds
  • Guests mentioned the rooms are large
  • 7 min drive to Lynfred Winery
  • Guests praised the restaurant
  • Guests mentioned hot tubs 21 times
  • Guests liked the indoor pool

Feedback From Real Customers

C Martini

This has been the most family friendly hotel we have stayed in a long time The front desk host was on her own and it was busy We arrived and our room was not quite ready as the lobby was full of people coming and going

It was the first and last weekend of doing break for schools in our area We were on our first weekend staying so we were relaxed no rush The manager took our bags the kids changed in the pool area and went swimming while our room was being prepared They brought our luggage to our room and brought my keys to me in the pool My son made a buddy in 5 mins and my daughter and I got to hang out The pool was so warm we actually asked if they could turn the heat down which is usually not the case and as an adult you end up fighting for space and trying not to get splashed in the hot tub This was so warm and clean towels were always restocked My so And his friend went “exploring” as did about 25 other boys all night until about 11pm They had so much fun walking the halls and sitting in the lobby playing on their phones together Breakfast was supposed to from 7am-10am the next morning but at 11am there was still no rush to close down the breakfast room and coffee, tea, milk juice, and whatever food (hot breakfast not just a continental) was still left was available for guests I called to ask for late check out and rather than 1 hour they offered me 2 extra hours since I had been delayed at check in It’s rare to find good customer service anymore and when I find it I patron as often as it fits my need This will be our go to hotel for the close to home weekend swim getaway next winter FOR SURE!!

amanda Jeffries

Front desk employees were very friendly However, when I pulled the blankets back for my son to go to bed there were hairs all over the sheets There was a cup on the floor between the bed and nightstand with some kind of liquid in it, carpet was dirty, toiletries were not stocked

The shower and sink drained very slowly making it difficult to do what we needed without causing a flood The small shop by the lobby only had power aide, tea and sodas And breakfast, well what was there was awful Nothing was refilled in the 30 minutes we sat there except for biscuits The man working the area was extremely friendly but the food was pretty much empty and it was 830 am I was very disappointed with this hotel Won’t be staying there again

lisa rose

Clean, except 1st floor bathroom commodes out of order King bed suite with 1 twin beds spacious and offers some privacy but door between King bedroom and main room has too to bottom glass Wish kitchenette was bigger (full size fridge/would be better)

Appreciate separate heat/cool for two rooms Pattern on bath floor makes it look dirty No specified pet area but plenty of grass area behind hotel Several choices for breakfast

13. Quality Inn & Suites St Charles -West Chicago (2-star hotel)

About this hotel

Next to Surrey Hill Park, this straightforward hotel is a mile from both the Arcada Theater and the banks of the Fox River.Casual rooms feature free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and coffeemakers. Upgraded rooms add in-room whirlpool tubs, while suites offer kitchenettes, separate living rooms and/or pull-out sofas.Complimentary parking and a hot breakfast buffet are provided. Other amenities include a heated outdoor pool, an exercise room and guest laundry facilities. Pets are welcome (fee).

Things You Need to Know

  • 5 min drive to Pottawatomie Park
  • Guests liked the friendly service
  • The fitness center has weight machines
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Sydney & Ace

This is by far the best quality inn motels I have ever stayed in! I have been to two other quality inn motels and they were horrible! This hotel has clean rooms, clean bathrooms and the beds were comfortable! The ONLY small complaint I have is the water pressure but other than that the temperature was phenomenal! When I went to check out I fixed myself a decaf coffee but they were out and they made me a fresh pot, beyond happy with my stay I definitely recommend this hotel! I don’t know if they have a laundry room or not but I do know they don’t have an elevator which is not a big deal since there are only two floors I will be staying here again! The mini fridge and microwave they have are also updated and big Love love love this place!

14. Sonesta ES Suites Chicago-Lombard (3-star hotel)

About this hotel

This extended-stay hotel is 0.6 miles from Yorktown Center’s sprawling shopping mall and 4.7 miles from golfing at the Village Links of Glen Ellyn.The traditional studios to 2-bedroom suites come with kitchens and free WiFi, as well as sofas, fireplaces and flat-screen TVs with premium cable channels. Suites add separate living areas and additional TVs, while some offer vaulted ceilings and multiple levels.Free perks include hot breakfast, weekday evening socials, and parking. There’s also a grocery delivery service, a 24/7 convenience store and BBQ/picnic areas, plus a seasonal outdoor pool, a gym, laundry facilities and an airport shuttle.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 11 min drive to the Morton Arboretum
  • Some guests complained about the bathrooms
  • Guests mentioned the service is friendly and professional
  • Guests praised the restaurant
  • Guests mentioned “a fireplace” 15 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Lisa Goodman

Great Stay; Great hospitality Absolutely loved the Suite & having access to full refrigerator, stove, microwave, coffee pot and complimentary teas, coffees The suite was clean

My daughter and I had a fully cooked mealKale greens, Shrimp dish over cilantro/lime rice, and salad The set up allowed for a comfortable, cozy staff Once insulation is improved, I can give 5 stars 🌟 Keep up the great work I look forward to trying out the 2 level Loft 😊

Jim Morris

First of all, we dealt with Madison on the phone and at the front desk FANTASTIC representative for this hotel She was informative, cheerful, and remembered our name when ever we talked with her

A great asset for this business We were in town for a wedding celebration held nearby at Noon Whistle Brewery (another great place) and we hosted an after party gathering in our spacious, clean and wonderful room Kitchen suite had seating for 6+ without having to sit on the bed One of the nicest places we ever lodged athighly recommend

Rodney Hensley

We stayed 2 nights First night was quiet and our interaction with staff was friendly and pleasant Second night, the people that were staying in the room above us had a party with loud music

At midnight we ran the dishwasher to cover all the noise At 2am, the dishwasher shutoff and some of the people were outside talking and laughing I called the front desk to complain The music volume did go down but they talked louder and began to stomp their feet Fifteen minutes later I complained again and front desk said that it would take awhile to evict them Thinking things would get better, since they were being evicted, I waited 30 minutes before calling the front desk again When I complained the front desk seemed surprised I hear one person say, in the background, “they are still loud?” The person on the phone said, “we’ll send security” The music volume did go back up, but stomping of the feet and laughing reduced It was apparent the front desk wasn’t going to do anything Finally at 6 it got quiet When I checked out the gentleman at the front desk said security did go back at 3 (my final complaint) to the door but didn’t hear anything I will never stay at this hotel again My advice to anyone considering this hotel is to record the noise so management can hear it the next morning and prove staff and security didn’t do their job or run the dishwasher all night

15. Hotel Indigo Naperville Riverwalk, an IHG Hotel (3-star hotel)

About this hotel

This polished hotel is a 2-minute walk from Naper Settlement outdoor museum and a 13-minute walk from Centennial Beach.The stylish rooms feature leather furnishings, free Wi-Fi and flat-screen TVs, plus Keurig coffeemakers. Suites add pull-out sofas. Room service is available.Parking is complimentary. Amenities include a chic restaurant and cocktail lounge, a 24-hour fitness room and a business center, plus meeting spaces. Breakfast may be added for a fee.

Things You Need to Know

  • Guests praised the large rooms and liked the beds
  • Walking distance to Naper Settlement and the Naperville Park District
  • One of the few hotels in the area with room service
  • Guests praised the chic restaurant
  • Guests mentioned lobbies 21 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a spa
  • Guests praised the cocktail bar

Feedback From Real Customers

Alex Bucz

We recently stayed at Hotel Indigo for our wedding weekend, hosting a room block with assistance from Lauren She was INCREDIBLE and was with us every step of the way Anything I needed help with, she was quick to respond and provide

I grew up in Naperville and lived there for 20+ years, and never had the chance to stay at Hotel Indigo Our stay was fantastic, and our wedding party and guests loved it Hotel Indigo gave us “vacation” vibes, even though I was down the street from where I grew up The hotel is SO nice, Plank Bar & Kitchen was great for our Friday night cocktail event, and Sydni at the bar was awesome The front desk staff was super nice and accommodating as well Highly recommend Hotel Indigo for a stay in town, or a wedding or large event!

Barb Montagano

Our family and friends had a phenomenal weekend stay, for our son’s wedding, thanks to the team at Hotel Indigo Naperville We are extremely grateful to Sydni, Mike, Ashley and Maddie for taking care of every detail We thank them for their guidance in planning, efficiency, professionalism and kindness throughout

Check in was a breeze and all welcome boxes were handed out The lobby and guest rooms are immaculate and beautiful I highly recommend Hotel Indigo Naperville!!

Eric Binder

Beautiful hotel right in the heart of downtown Naperville We stayed in a suite on our wedding night Spacious room, easy access to parking garage, large walk-in shower, twin sinks, and incredible views from the numerous large windows

Easy check-in/out TV was a bit small and awkwardly placed, but we didn’t really use it much so it was fine Overall, a stellar experience

16. Fairfield Inn & Suites by Marriott Chicago Schaumburg (3-star hotel)

About this hotel

Set in a commercial area along Illinois Route 72, this informal hotel is 11 minutes’ walk from Woodfield Lake and a mile from both Woodfield Mall and LEGOLAND Discovery Center.Warm rooms offer complimentary Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Upgraded rooms add lake views. Suites also feature living areas with sofabeds.Freebies include parking, electric charging stations, and a breakfast buffet served in an airy dining room. There’s also an indoor pool, a 24-hour fitness room and a terrace, plus BBQ facilities. Event space includes a ballroom.

Things You Need to Know

  • Guests praised the clean rooms
  • 5 min drive to the Ned Brown Forest Preserve
  • Guests liked the service
  • Guests mentioned “shopping malls” 14 times
  • Guests liked the breakfast
  • Guests praised the fitness center
  • Guests liked the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Harol Santos

Really nice Hotel, the rooms very clean and comfortable Nice patio on the side and with a bar included inside the lobby Break fast is a plus delicious mini Quiche

The only reason I don’t give a 5 star is that the break fast is the same for all days Some variety will be the cherry on top of the cake Definitely will come back and will recommend this hotel Price was reasonable

Ryan Eborn

This hotel is terrible Several weeks ago I booked and prepaid a room with a king bed, which had a higher rate than a double queen room I’m very tall and a queen bed does not work for me

On arrival, I find that my reservation was meaningless and they’ve placed me in a double queen room due to their overbooking I explained to the front desk agent that this wasn’t my fault and showed her my reservation She got the night manager who was incredibly rude and told me that I should cancel my reservation and go somewhere else For a manager she has terrible customer service – she should probably go work somewhere else She refused to do anything about the hotel’s error in giving my room away nor did she try to make any adjustment to the higher rate that I’d initially paid to guarantee a king bed To top it off, she flippantly told me that this Marriott is not a corporate owned hotel – as if that somehow justifies the poor experience?

Joyfully His

Very poor professionalism and managing of this property Prior to checking in, we had asked for the mobile key They said I couldn’t get it because I had to give a card on file, even though I already had one on file

They argued with me and said they couldn’t offer contactless check-in, but they advertise it and I’ve used in innumerable times before Turns out they CAN and they DID! So we were able to use our mobile key without stopping at the front desk Why say you can’t when you can?? Upon opening the door to our room, it was not serviced There was garbage on the floor, the beds were slept in, etc I was appalled as we’ve been using Marriotts for decades and never encountered a problem like this They apologized and gave us a new room on a new floorLater into our stay, I requested our room be serviced while we were gone since we were staying three nights, and they assured us it would be Got back that evening: no clean towels, no emptied garbage cans, or made beds Their pool was closed, but they had us use a neighboring workout facility’s indoor pool Appreciated, yes Convenient with kids, no Every single time we tried to charge to the room, we were met with indignation from a different employee insisting that it couldn’t be done, and yet in the end EVERY TIME, it was successful, AND we were overcharged on items! I wouldn’t recommend this location There are plenty of other options nearby

17. Homewood Suites by Hilton Aurora Naperville (3-star hotel)

About this hotel

Beside a lake in a residential area, this casual all-suite hotel is a 12-minute walk from Route 59 train station, 2 miles from I-88 and 4 miles from downtown Naperville.The relaxed studios have full kitchens, dining areas and sofabeds, as well as free Wi-Fi and flat-screen TVs. The 1- and 2-bedroom suites feature separate living rooms.Parking and hot breakfast are complimentary, as is a weeknight social offering snacks and drinks. Other amenities include an outdoor patio with BBQs and lake views, as well as a gym, an indoor pool and a 24-hour convenience store.

Things You Need to Know

  • The rooms have refrigerators
  • 11 min drive to DuPage Children’s Museum
  • 15 min walk to nearest train station
  • The restaurant has a dinner buffet
  • Guests mentioned hot tubs 17 times
  • Guests mentioned “Housekeeping” 14 times

Feedback From Real Customers

Brandi Brown

The second you walk in, you can smell the cleanliness Front desk ladies were very professional and helpful The couch in the room had a small rip in the arm, but overall the room was very nice and very clean

Their pool and hot tub area, as well as the gym was very nice Breakfast was okay They were already out of a lot of things even though there was still over an hour left to eat Overall, would definitely stay here again if I ever come back to Illinois

Shaylae Duprís

The customer service that I received from Carmen T and Nicole at the front desk was “above par” customer service For some reason the system had me booked for 3 rooms and it should have only been 2 rooms booked under my name Carmen stepped in and corrected the issue and did everything she could to ensure this was corrected

This was my first time staying at this hotel and the hotel was very clean and the smell of fresh aroma can be smelled from the moment you walk in the hotel lobby Nice location and the room/suite Carmen T upgraded my room too was quite nice Every organization needs an employee and leader like Carmen T and Nicole I have already booked my next stay at this hotel for 2022 #Great Staff #Great location #Superb customer service

Mysteriously Me

Beautiful rooms, clean hotel that smells amazing, nice view, clean and warm indoor pool, adequate sized gym, basketball court, pond, and super friendly staff The only thing they need to work on is making sure there is an adequate amount of breakfast to last throughout the entire breakfast Majority of it runs out within the first hour

Other than that, awesome hotel!!

18. Hotel Arista (4-star hotel)

  • Address: 2139 City Gate Ln, Naperville, IL 60563
  • Phone: (630) 579-4100
  • Ratings: 4.6 (939 reviews) Excellent Eco-certified
  • Website : Hotel Arista
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Chic hotel with polished quarters, plus fine-dining, a fitness center & a high-end spa.

About this hotel

Located near Interstate 88 and 5 miles from the DuPage Children’s Museum, this upscale hotel is both 9 miles from the Hollywood Casino and the Paramount Theatre.The bright rooms include free Wi-Fi, iPod docks and flat-screen TVs, plus minifridges, marble bathrooms with low-flow water fixtures, soaking tubs and separate showers. In-room dining is available. Suites feature separate living space and floor-to-ceiling windows.Amenities include free parking, a fitness center and a high-end spa. Dining options consist of a chic lounge serving Greek food with cocktails, and a trendy gourmet restaurant featuring American cuisine.

Things You Need to Know

  • Guests praised the large, clean rooms
  • Guests praised the bathrooms
  • 6 min drive to Blackwell Forest Preserve
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the breakfast
  • One of the few hotels in the area with a spa
  • Guests liked the chic bar

Feedback From Real Customers

Denise Bowers

Me and my husband stayed here a while ago and it was one of the best hotels I have stayed at The door man was very friendly as well as the front staff The rooms were amazing, very clean and spacious

I have never had room service and I was one of the best experiences of my life as you can see I didn’t order anything fancy but it was still amazing

DIVINE DESTINY

This hotel was extremely clean and comfortable The staff is polite, warm and inviting upto the cleaning staff Speaking of, they do a remarkable job of cleaning the rooms

This is coming from someone who generally travels with my own pillow, sheets, blanket and cleaning supplies I did not have to put in any additional work to make this place up to par for my visitIf you are there and looking for breakfast, try the coffee and smoothie place a few steps away (I forgot the name, my apologies) However, the ham and Swiss croissant was simply amazing!The only downside to my visit, was the bar was not open during my visit on a holiday weekend It turned out ok, because the location of the hotel gave countless other close options right on and off Route 59

Lillia Amor

The reservations manager Emily here made my stay absolutely repulsive I over slept and did not extend my stay, instead of receiving a phone call from the reception to politely ask if I was extending my stay- Emily approved of the staff barging into my room as I was naked showering I have never in my life experienced this at a hotel

When I told her my concerns she let me know that she can send someone to gathering my things for me to check out This was upon telling her that I feel uncomfortable extending my stay further since anyone can come in- unapologetically Being a woman staying alone this was a repulsive reaction from Emily I would never wish this upon anyone The hotel is nice, but unfortunately an unqualified reservation manager has trashed it

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