hotels with a view in West Valley City, UT

1. Crystal Inn Hotel & Suites Salt Lake City (3-star hotel)

About this hotel

This unpretentious downtown hotel is a 13-minute walk from Washington Square, 1.4 miles from Salt Lake Temple and 5.6 miles from Salt Lake City International Airport.The simple rooms come with sitting areas, microwaves, minifridges and coffeemakers, as well as flat-screen TVs and free Wi-Fi. Suites add whirlpool tubs.In addition to freebies such as a hot breakfast buffet, an airport shuttle and parking, amenities include a 24-hour on-site convenience store, a fitness room, a business center and 3 meeting rooms.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Guests praised the bathrooms and the showers
  • 4 min drive to the Clark Planetarium
  • Guests praised the friendly, professional service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • Guests praised the fitness center
  • Guests praised the pool and the hot tub

Feedback From Real Customers

Erica O.

We loved our stay here The staff was so friendly The room was clean, the bed and pillows were comfortable, and we loved the whirlpool tub, it was huge and felt more like a hot tub

The breakfast buffet was great, probably the best hotel breakfast we’ve ever had and the views were incredible If we ever come back to Salt Lake City we will definitely be staying here again!

Jim Tinlin

Stayed here 4 nights and was very happy with the facility Rooms are good sized and everything is kept very clean There is an Enterprise car rental location on the next block if you want to do some exploring and you didn’t drive in

Morning breakfast has a very good selection of itemsA free airport shuttle is available, just call the hotel and they will pick you up within about 30 minutes A number of good restaurants are within walking distance

Steph Luamanuvae

We love the Crystal Inn Downtown Salt Lake We’ve stayed there several times and the staff is amazing I’ve had the pleasure of meeting Scott the front desk clerk

He is so informative and such a nice guy The assistant manager Ben went above and beyond to make our family’s stay enjoyable The rooms are always clean and tidy The morning breakfast is great I enjoy the cleanliness of the hotel and love the indoor hot tub and pool during the winter I have recommended this hotel to many of our friends who’ve enjoyed their stay as well

2. The Peery Salt Lake City Downtown, Tapestry Collection by Hilton (3-star hotel)

About this hotel

In operation since 1910, this upscale hotel is a 5-minute walk from the Salt Palace Convention Center and a 6-minute walk from the Gallivan Center. It’s also 14 minutes’ walk from Temple Square.The elegant rooms have city views and period furnishings, as well as flat-screen TVs, iPod docks and free Wi-Fi.There’s an informal, modern restaurant with a wood-fired oven. Amenities also include parking (fee) and a bar with TVs, as well as a fitness room and meeting facilities.

Things You Need to Know

  • Guests praised the beds
  • Some guests complained about the bathrooms and the showers
  • Walking distance to the Utah Museum of Contemporary Art and Temple Square
  • One of the few hotels in the area with room service
  • Guests praised the architecture and the lobby
  • Guests praised the bar

Feedback From Real Customers

Ron Gatherum

The is a nice place to stay for being older The beds are comfortable but the pillows not so muchIt is a good location downtown as well

I think what I liked most was the bar attached to the hotel They provided menus for each eating establishment attached to the hotel so we could order anything from a high end steak to great finger foods and appetizers All while in the comfort of the bar in the relaxed atmosphere The staff at the hotel and bar were very attentive and friendlyI was taken aback by the lack of parking as I’ve never had to pay for parking independently from the hotel before It was quite expensive for what was provided as well Maybe I’m a bit sheltered, I don’t know but all in all it was a great experience

Kyla Beck

What a beautiful place!!! I loved walking into the lobby, and seeing how big and beautiful it looked The employees there were all so kind, and took wonderful care of us! We stayed for our birthdays this past week, and we will most definitely be staying again!! Our room was huge, the bed and pillows were so soft and comfortable It was so fun to get away for a bit, and be able to relax here

Thank you guys so much for the amazing experience

Morgan Jaffray

Stayed for 4 nights and location was perfect! Walkable to all the best restaurants and bars I know the building is old, but maintenance needs to be kept a up with Drains in sinks not working and drains in showering falling off

Temperature settings in shower are backwards Bathrooms sinks in lobby make a screeching noise when turned on Rooms are extremely small and sinks are outside the bathroom, in the bedroom area The king size room felt even too small for 2 people Would be nice if they took each 2 rooms and combined it into 1 room to make it more modern and spacious so guests aren’t crammed Staff were nice and always had fresh coffee and water Bar downstairs I do not recommend Weird theme with gargoyles , strange music , and drinks are too surgery Head to Lake Effect bar instead

3. Hampton Inn & Suites Salt Lake City-West Jordan (3-star hotel)

About this hotel

This lodge-inspired hotel is an 11-minute walk from Jordan Landing stores and boutiques, and 14.7 miles from downtown Salt Lake City.The rooms have free WiFi and flat-screen TVs, work desks and coffeemakers. Suites add living space with sofabeds, minifridges and microwaves.In addition to a free hot breakfast buffet (or breakfast bags to go), amenities include an indoor pool and a whirlpool, a fitness center, a business center and free parking.

Things You Need to Know

  • 11 min drive to USANA Amphitheatre
  • Guests mentioned the service is friendly
  • Some guests complained about the beds
  • Some guests complained about the bathrooms
  • Guests praised the restaurant
  • Guests mentioned hot tubs 30 times
  • The fitness center has weight machines
  • Guests praised the nightlife

Feedback From Real Customers

Julie Healon

The room reeked of old stale cigarettes Bed was very hard and uncomfortable But, everything was clean

Only provided 2 towels I had to ask for more Windows were very dirtyTypical breakfast We used the laundry facilities, and the washers and dryers worked well It’s not a bad place, but lots of room for improvement

Daniel Cerecedas

Location was the best everything was within 10 minutes from us Some places within walking distance The old guy at the breakfast area was awesome and very helpful

Only thing that we didn’t like was that the hot tub was out of service and we were really looking forward to that in the other hand the water for the pool was warm I wish all hotels had it like that Will definitely be staying here next time we are in town

Kimberly Noel

What I love about Hampton Inn and Suites im Jordan Landing is the rooms are huge I stayed in a king suite with my baby and it was just what we needed Kitchen to wash bottles with lots of counter space, fridge, and microwave if needed

The bed was great, and the bathroom had a bathtub which was amazing with a baby Then I ended up checking out a day earlier and figured I wouldn’t get a refund so I didn’t bother asking The receptionist asked her manager without me knowing and didn’t charge me for the extra night It was such a surprise and so nice of them I definitely will be back The breakfast was nice as well with such nice people making sure everything was stocked and great for the guests Such a nice stay, nice people, and so convenient, I definitely will come back Thanks!!

4. Fairfield by Marriott – Midvale (3-star hotel)

About this hotel

Off I-15, this relaxed hotel with distant mountain views is a 10-minute walk from Bingham Junction train station and 11 miles from Downtown Salt Lake City.Laid-back rooms provide free Wi-Fi and flat-screen TVs with premium movie channels, along with minifridges, microwaves and coffeemakers. Suites add sitting areas with pull-out sofas. All feature mountain views.Free perks include parking, and a hot breakfast buffet served in a casual breakfast area. There’s also an indoor pool, a hot tub and a gym, plus a fire pit, and a lobby lounge with a fireplace.

Things You Need to Know

  • Guests praised the rooms
  • 9 min drive to the Henry J. Wheeler Farm
  • 13 min walk to nearest transit
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned hot tubs 10 times
  • Guests liked the fitness center
  • Guests praised the indoor pool

Feedback From Real Customers

Adam Kulrich

We checked in last night after a long day of driving We have stayed at these hotels in the past without trouble in the past, but this specific hotel seems to have some lapses in the housekeeping departmentFirst, after the long day in the car, we all had to use the washroom

We were surprised that our room didn’t have any soap It sounds trivial, but in a time when the world is concerned about everyone washing their hands, I would have thought that this would be an important (and very inexpensive) detail for the hotel to have looked after Second, wanting a drink of water, we realized that our room’s cups hadn’t been restocked Again, not a huge issue, but it meant a second trip to the front desk and a delay in us getting to bed Lastly, however, when going to have a shower, I discovered that there was what looks like blood on the shower curtain! It was disgusting and as a result, we did not use the showerI am disappointed and will not be planning to stay at this hotel in my next visit

Taha Palwala

I had an issue with toilet( it seems little clogged a plunger would had done the job), the receptionist told me that they cannot switch me to another room since those were their premium rooms and all std rooms were fully booked Good thing was that the toilet starting working when i played with it, but the response i got from receptionist was very wierd and upsetting Besides this issue my stay was good

Marty Anderson

One of my selection criteria for a room on this occasion was a hot tub The hot tub was out of service I was not notified of this prior to, or at check-in

It wasn’t until we had changed and gone to the pool area that we found out–very disappointing The bathroom door did not latch or lock, which was a minor inconvenience as we were traveling with children The staff seemed to be overwhelmed at breakfast and had a difficult time keeping up My previous visit to the area I stayed at the nearby Quality Inn for half the price and my experiences were comparable I am still looking for the ‘right’ hotel to use when visiting my grandkids

5. Hampton Inn Salt Lake City/Murray (3-star hotel)

About this hotel

A 3-minute walk from the Jordan River Parkway Trail, this modern hotel is also 4.6 miles from Wheeler Historic Farm.Flat-screen TVs, coffeemakers, and both full and lap desks (for working on the bed) are offered in each room, as well as free Wi-Fi and custom-designed beds.There’s an indoor pool, a hot tub and an exercise room, in addition to free hot breakfast (or weekday breakfast bags to go). Other amenities include a 24/7 business center and complimentary parking.

Things You Need to Know

  • Guests mentioned the rooms are large and clean
  • One of the few hotels in the area with room service
  • Guests praised the beds but some complained about the kitchenettes
  • Guests liked the friendly service
  • Guests mentioned microwaves 10 times
  • Guests mentioned hot tubs 25 times
  • Some guests complained about the fitness center
  • One of the few hotels in the area with a casino

Feedback From Real Customers

MacPointMan

This is an older Hampton Inn It desperately needs some attention Not in the best part of town

No refrigerator or microwave in the room as normal in many Hilton properties I was scheduled to stay for 4 nights I moved to another much better Hilton property for the same rate downtownI would recommend this place only if you need a room to sleep in or it is ski season and the rate was good Definitely better hotels in Salt Lake City to stay in

Stephanie Nightingale

Absolutely horrible customer service! An older woman’s husband was dying in the hospital and the hotel wouldn’t allow her to extend their reservation because he wasn’t at the hotel – in person! How in the world would he be able to do that? The woman offered to pay cash but the front counter shooed her away When she asked if he wanted her to sleep in her car, he just shrugged Appalling customer service

All staff were the same None seemed to like their jobs and several talked badly about new management DO NOT stay at this hotel

E. Jeffrey Hill

Because my wife is allergic to dogs and there were no rooms for her at this hotel because ALL rooms are pet friendly We asked to change rooms, no dice

even though the parking lot was basically empty We asked for a refund, no dice because we paid ahead I have stayed at Hilton properties for 40 years This has never happened before, and I hope it never happens again Or I may move to Marriott!

6. SpringHill Suites by Marriott Salt Lake City West Valley (2-star hotel)

About this hotel

On the grounds of Valley Fair Mall shopping center, this informal all-suite hotel with views of the Wasatch Range is less than a mile from Interstate 215, a mile from Maverik Center arena, and 9 miles from Temple Square in downtown Salt Lake City.Featuring mountain views, the streamlined suites provide Wi-Fi, flat-screen TVs and sofabeds, plus microwaves, minifridges, and tea and coffeemaking equipment.Amenities include a convenience store, as well as a 24-hour gym, an indoor pool and a hot tub. Breakfast and coin-operated laundry facilities are available, as is parking with electric charging stations.

Things You Need to Know

  • Guests praised the clean, large rooms
  • 14 min drive to the Henry J. Wheeler Farm
  • 14 min drive to Salt Lake City International Airport
  • Guests praised the friendly service
  • The fitness center has weight machines and treadmills

Feedback From Real Customers

Chris Gee

We were in Salt Lake last week for my daughter’s volleyball tournament We were pleasantly surprised with both our hotel and the wonderful people working there Cold weather during spring break was not something we we’re looking forward to but our experience at SpringHill Suites West Valley was relaxing

Miguel, the general manager is a great person The ladies at the front desk always greeted us with a smile Our room was spacious and clean The workout facility was clean and adequate Breakfast was perfect for a family on the go early in the morning The location is a fairly short drive to the downtown convention center My wife and I enjoyed a few drinks across the parking lot at Pins and Brews Red Robin, Starbucks, In and Out Burger, and a DQ in the mall…we enjoyed our stay in SLC and our home base, SpringHill Suites

Jerry Zhong

Overall a solid night stay, and location is very convenient However, the breakfast was slightly disappointing: lacking a bit of varieties compared to other marriotts we’ve stayed at Also, if you arrive in an EV and is planning to use the charger at the hotel, take it with a grain of salt since both the plugs were out and I had to go to downtown to top up

Markia Lewis

We stayed here on business and we really enjoyed our stayThe staff was friendly and accommodating; they called me when my Amazon package arrived and placed us in a non pet room since I’m allergic to pet dander They provided clean extra towels, without a wait

The hotel is directly across from the mall that has one of the best movie theatres on town! We selected lounge seating and the theatre also had excellent surround sound There are also a lot of resturants within walking distance; and a bowling alley that has a full rssturant and bar, axe throwing, pool table, video games and billardsThe room was super clean!***My only major complaint, the hotel needs to offer decaf coffee This is the only Marriott hotel that I’ve stayed at, who didn’t offer decaf coffee You should offer a decaf option

7. Comfort Inn West Valley – Salt Lake City South (2-star hotel)

About this hotel

Off I-215, this down-to-earth hotel is a 5-minute walk from ice hockey games at the Maverik Center and 9 miles from Salt Lake City International Airport.Warmly decorated rooms feature free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Suites add pull-out sofas.Parking and hot breakfast are complimentary. There’s an indoor pool, a hot tub and a gym, plus a convenience store and laundry facilities.

Things You Need to Know

  • 13 min drive to The Leonardo
  • 12 min drive to Salt Lake City International Airport
  • Guests praised the beds but some complained about the kitchenettes
  • Guests liked the service
  • Guests liked the breakfast
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Rad

Ended up staying here for a week The staff is super friendly, especially Paul! He was very helpful, professional and just a great guy! They are pet friendly too! Surrounding area of the hotel doesn’t provide much grass but there’s plenty of areas to walk your pet with the nearby propertiesHad a hot breakfast every morning with decent variety

From eggs, potatoes, sausage and bacon to a mini waffle maker to muffins and bagels/bread Cereal and yogurt too! Plenty of good restaurants nearby and a couple of barsThe rooms are clean and comfortable The sink is outside of the bathroom which wasn’t a big deal to me Rooms come with a fridge and a microwave Would definitely stay here again They were great!

Bekah Perry

We paid for a king sized suite… the shower was barely comfortable for one person and the plug for the tub was just sitting on the side of the tub Our flat screen tv was quite small, you couldn’t really see it very well from the bed due to how small it was Honestly, there was nothing different from a regular king bed compared to what I had for king suites at other Comfort Inns

I was quite disappointed and had I known that was what the suite would be I would have chosen to save the amount to upgrade and just gotten a normal king bed, not the suite The room in general felt like it really needed to be updated, except for the mattress, the mattress was the only thing that felt suite like in our roomThe staff was pretty good and friendly though, I appreciated their work And I loved having check out be noon instead of the traditional 11am Everything also appeared to be decently clean as well, I feel like the staff cared but our room definitely needed an update and to not be considered a suite

shauna harris

Extremely dirty Everywhere not just the room Our sheets were not clean

Literally stains in the pillow and sheets The pool was dark poorly little the plastic covering for the roof had a huge hole It was freezing and raining in the pool We will never stay at a Comfort Inn again Not the first poor experience we’ve had Do not stay here Unsanitary

8. Salt Lake Marriott Downtown at City Creek (4-star hotel)

About this hotel

This sleek contemporary hotel next to the Salt Palace Convention Center is 6.6 miles from Salt Lake City International Airport and an 8-minute walk from storied Temple Square.The modern rooms have desks and coffeemakers, plus Wi-Fi and flat-screen TVs with premium cable channels. Some rooms have access to a lounge with free continental breakfast, snacks and evening appetizers. Upgraded rooms have minifridges and city views.Free Wi-Fi is available in the lobby. There’s a casual restaurant, a bar and a cafe. Additional amenities include 12 meeting rooms, a business center and a fitness room, as well as a sauna.

Things You Need to Know

  • Walking distance to Temple Square and the Utah Museum of Contemporary Art
  • Guests liked the service
  • Some guests complained about the kitchenettes
  • Some guests complained about the bathrooms
  • Guests liked the casual restaurant
  • Guests mentioned “shopping malls” 61 times
  • Guests praised the lobby
  • Guests praised the fitness center

Feedback From Real Customers

Steph Wong

I’ve only stayed at this hotel when I traveled to Salt Lake City It’s located right across the street from the convention center and a short walk from a bunch of restaurants The other added bonus is that it is connected to the City Creek Mall

The staff here is extremely friendly and very helpful The rooms themselves are pretty nice The shower looks like it was updated since the last time I was there Amenities are great and you also get a mini fridge in your room The wait for elevators isn’t too bad, even when it seems like the hotel is that capacity They have pretty good size tables in a lobby so you can eat a meal down there if you would likeThey also have Starbucks on site, with mobile ordering so it’s great to just order your coffee and take an elevator ride down to pick it upOverall a great hotel that is located pretty centrally from everything!

Tyler Southard

This hotel is in a perfect location Once you arrive, you have two options for parking on the premises: valet or the parking garage I chose the parking garage and it was $20 for 24 hours

The check in process was very prompt and I was in my room with the city view in no time The room is a bit tight, but once you get settled in you will be comfortable The beds were very comfortable along with a wonderful set of pillows The bathroom was also a bit cramped Everything in the room was spotless! Overall, the stay was very pleasant

Max Alexander

Bottom line: Platinum, Titanium, Ambassador Members beware if you have long standard amenity expectations The lounge remains closed, no real reason for that, at this point except they are being cheap Also hotel management has just recently removed hot breakfast as a standard amenity, I hope you like a bowl of cold cereal or other starches you can have that for free with your “Continental Breakfast”

If you want a single slice of bacon or basically anything hot, it is an extra $7 per person None of the staff I spoke with support the policy and I would say the staff were absolutely great The room was clean, the bed was comfortable , and the view was great Parking is $20 no matter what your status is So, for those of you who care about long standard amenities which you have come to expect, carefully evaluate your choices when booking this hotel in Salt Lake, there are lots of other places just around the block I’ll be back when management gets their stuff together Again the rest of the staff was absolutely great

9. Hilton Salt Lake City Center (4-star hotel)

About this hotel

This modern conference hotel is a 4-minute walk from the Salt Palace Convention Center and 2.7 miles to the Utah Museum of Natural History.All rooms (some with mountain views) offer sophisticated decor and custom-designed beds, plus minifridges, flat-screen TVs and WiFi (fee). Suites add separate sitting or living areas with sofa sleepers.A buffet breakfast is available, and there’s also a steakhouse restaurant and a cafe. Other amenities include a business center and over 24,000 sq ft of meeting space, plus an indoor pool and a fitness center.

Things You Need to Know

  • The rooms have minibars and TVs
  • Walking distance to the Utah Museum of Contemporary Art and Temple Square
  • Some guests complained about the kitchenettes
  • Some guests complained about the bathrooms
  • 11 min drive to Salt Lake City International Airport
  • Guests liked “Steakhouse”, mentioned 34 times in reviews
  • One of the few hotels in the area with a casino
  • Guests liked the indoor pool and the hot tub

Feedback From Real Customers

Jamie Burchfield

Our room wasn’t really clean I found dog hair under my pillow in the middle of the night The bathroom had the smell of hint of puke when steamy

The pool area and work out rooms were also used during our stay They were in good repairThe Steakhouse Spencer’s Steaks and Chops, is worth the visit Great food and serviceThe doorman was great The woman checking us in acted like she had better things to do and didn’t want to take the time to address the issue with the hotel credit that we had The hotel management that I was told to call and leave a massage with never returned my callIts down town and close to things That being said there is a lot of crime down town and the area is not safeWe visit the area 2 to 4 times per year The Hilton does fine without our business and can continue to do well without our presence We will not return

Nik Rama

I’m really impressed with the customer service and amenities of this hotelA few friends and I stayed here a couple nights to be close to the downtown area It is really easy to get around from this location and is within walking distances to many restaurants and bars

The hotel itself is really nice with a couple of restaurants and a Starbucks within it There’s even a rental car center within the hotel for those who need to rent cars There is a parking garage beneath the hotel with its own separate elevators Four elevators operate all of the floors of the building which is a teen stories high When we checked in, we were graciously given a complementary upgrade to a larger room on the top floor with a fantastic view of the mountains One issue is that the hallway outside our room is extremely warm in temperature The rooms themselves have no issues temperature wiseThere is a massive and well-kept indoor pool on the second floor of this hotel The fitness center is split into two sections, one for cardio and one for weights, and these rooms are also located inside the pool areaThe parking garage below the hotel is really easy to get in and out of, however, finding spots is extremely tough as massive pillars in the garage block many parking spaces from being accessibleOverall, this is a great hotel if you’re looking for a good location in the city

Acer

Fairly standard hotel that seemed relatively clean However, the hotel is beginning to show it’s age The bathroom ceiling is beginning to crumble due to years of humidity (no vent fan in the bathroom) and there is mold growing in the bathtub grout

The toilet paper rolls in the bathroom both had less than half a roll left with no replacement rollsThere are no microwaves in the rooms, but there is a communal one in the front desk area The pool area seems like the nicest part of the hotel The gym area is a typical hotel gymThe hotel is in a fairly centralized location close to plenty of eateries, pubs, attractions, and public transportationThe front desk staff were friendly and helpful Unfortunately the Hilton app didn’t work for keyless entry during my stay, however the physical key wasn’t a problem Check in and out were effortless through the app That being said, I probably should have stopped by the front desk as I have 6 different charges totalling over $2,500 for a $800 stay Additionally I opted for the extra Hilton points rather than meal credits during the check in process and the points have yet to post

10. TownePlace Suites by Marriott Salt Lake City-West Valley (3-star hotel)

About this hotel

Overlooking a lake, this unpretentious apartment hotel next to shops and restaurants is 2 miles from the Rocky Mountain Raceway, 2.9 miles from Stonebridge Golf Club and 10.7 miles from the Clark Planetarium in downtown Salt Lake City.Casual studios with kitchens and sitting areas feature free WiFi and flat-screen TVs. The 1- and 2-bedroom apartments add separate living rooms.There’s free hot breakfast and parking, as well as an indoor pool and hot tub, and a fitness center. Other amenities include a 24-hour convenience store, event space and laundry facilities. Pets are allowed.

Things You Need to Know

  • Guests praised the kitchenettes
  • 16 min drive to the Salt Lake City Public Library
  • One of the few hotels in the area with room service
  • Guests liked the restaurant
  • Guests liked the fitness center
  • One of the few hotels in the area with a casino
  • Guests liked the indoor pool
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Whitney Peterson

When we arrived, our door was open Thought it was strange, but We ignored it and continued on with our stay, at about 10 pm the room above us was running back and forth, slamming doors, jumping around, I finally called the front desk at 3am after me, my son and husband couldn’t take it anymore, the front desk walked up to the noisy room, I assume talked to them, but the sounds continued ALL night long until morning It sounded like a herd of elephants ALL NIGHT LONG

We are going through our day today with Zero sleep, as we have to drive out of state today We also had room service barge into our room 4-5 times I’ve had enough, We will never stay here ever again I understand it’s not the front desks fault for the sounds upstairs, but no one offered us ANYTHING for the inconveniences Highly recommend never staying at that hotel One of our worst experiences ever

Andrew

My girlfriend and I had been traveling and staying at Residence Inn and Towneplace Suites hotels for about a month when we stayed here This was overall one of the nicest Towneplaces that we’d been to, aside from the smells of raw sewage and cigarette smoke, and the terrible managementThis hotel gets a 1 star rating for holding up our check-in process without reason, and for non-communicative practices by their upper management, and even the property owners

*Warning: If sleep is a sensitive topic for you, skip the rest of this reviewCheck-in identity “verification”: We showed up here at about noon, coming from another Towneplace Suites on the other side of SLC I hadn’t slept in about 36 hours, and didn’t want to talk to anyone I wanted to check in and go to bedSo, I checked in via mobile check-in They didn’t issue a mobile key So, my girlfriend went in to the front desk with her ID, our confirmation number, and the payment card on file (which was her own debit card)The front desk declined to check us in, and said I needed to go in, or that I needed to call and add her to the reservation so that she could check in I used the Marriott app to chat with the front desk, and told them to add her to the reservation, and sent her back in with my physical photo IDThey proceeded to ask me some “security” questions via live chat, to “verify” my identity I would’ve been fine with this, if they had actually verified my identity, but they didn’t verify anything – they just wasted our time Every single question that they asked me could be answered with information displayed to me while using the app No 2FA codes, no password entries, no biometric scans Just switching tabs in the app The only thing they verified is what they already knew: someone (me, in this case) was logged into my Marriott account, and was using the Marriott Bonvoy app – the only way to live chat with the front desk at one of these hotelsThis held up the check-in process of 2 tired guests for about 30 minutes Keep in mind, we’re not new Marriott guests We’ve stayed 30 of the last 30 nights (more than that, really) in Marriott hotels, and this one-night stay was actually the one that bumped us up to Platinum Elite status The front desk could see our loyalty status, and still hassled usMy girlfriend providing the physical payment card on file that was used to make the reservation (her own card), plus her ID, was more than enough to “verify” usGet your processes in order, and don’t put on petty shows pretending to understand security, at the expense of your guests’ timeOn top of that, the room we were assigned to reeked of cigarette smoke Someone had smoked in the room, but the hotel didn’t restore it I asked for our night to be refunded at checkout, and I was assured it would be taken care of One month and 10+ contacts later, it still wasn’t taken care ofWhen I called the hotel for the general manager’s email address, the guy at the desk kept saying the phone was breaking up and he couldn’t hear me I thought it was me, but he eventually explained that the wire on the phone at the front desk is damaged What’s the front desk doing with a broken phone, in a building with 200+ corded phones? The email address I was given didn’t even workI contacted the business who owns this hotel (Western States Land Management & Development), directly, several times, and they completely ignored me Unfortunately, the only way to get this resolved was to report the conduct of this hotel’s management to Marriott’s corporate office If anyone else has a communication issue with this hotel’s management, I’d advise them to do the same This place ultimately should have their Marriott franchise license revoked for non-communicationI would not recommend this hotel

Nicolette Donavan

I had high expectations as we had stayed in other Marriott hotels and have always been impressed by how clean the rooms were, which is why we chose to stay in this hotel We got a room that was not clean at all and it was clear housekeeping had not gone through the room to clean after the last person This really made us very uncomfortable considering we travelled a long way, and their regulations during COVID are that their rooms are clean and vacant for 24 hours prior to the next person staying in that room

When we complained, they gave us another room thankfully, but even the new room didn’t feel as clean as it should have been and there was no way to be sure that they are following those regulations they were supposed to

11. Salt Lake Plaza Hotel at Temple Square (3-star hotel)

About this hotel

A block from Salt Lake Temple, this downtown hotel is also across the street from both the Salt Palace Convention Center and the Utah Museum of Contemporary Art.Low-key rooms feature beds with pillow-top mattresses, free Wi-Fi, and cable TV, plus microwaves and minifridges.There’s a restaurant offering breakfast, lunch and dinner, as well as a guest library, laundry facilities and a gift shop. There’s also an exercise room, an indoor hot tub and a seasonal outdoor pool. Other amenities include a business center and a free airport shuttle. Parking is available for a fee.

Things You Need to Know

  • Guests praised the beds
  • Walking distance to Temple Square and the Utah Museum of Contemporary Art
  • Guests mentioned the rooms are clean but outdated
  • Some guests complained about the bathrooms
  • 13 min drive to Salt Lake City International Airport
  • Guests liked “the gift shop”, mentioned 14 times in reviews
  • Guests praised the views
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Cecilia White

I didn’t like the hotel, there is no free parking, no breakfast, I had to slam the door so it could close every time The shower was clogged up, the pillows were old because they didn’t keep the shape, the light fixture in the bathroom was rusted, the valance on the curtain was falling, furniture was old, bedding was stain They claimed the pool was heated which was not true

Also they don’t have housekeeping If you are used to someone making your bed, getting you clean towels and taking out your trash, this is not the place You have to put your trash outside of your door and ask for everything else you might need but they didn’t tell us that when we checked in To top it all off they don’t have late check out We paid a lot of money and it was not worth the price in my opinion I paid nearly $1,800 for 2 rooms for 5 nights and they couldn’t accommodate for me to check out 1 hour later in one of the rooms It was just 1 hour Some staff were friendly The only good thing about this hotel is LOCATION !!! There is a few hotels around the same area with more amenities so next time I visit I will look somewhere else to stay I feel robbed for the price I paid

Chayla Teske

Didn’t enjoy that we had to pay for parking

$10 per night per car Must have missed that in the description Hotel is a little run down Receptionist was nice A light breakfast would be nice, muffins or something on the goMake sure to put the do not disturb on your door Even though check out is 11am, room service woke us up walking into our room around 830 Doors have large gaps at the bottom so we could hear everything going on in the hallway Kids running, the ice machine running We woke up a few times because of noise in the hallwayThe only plus about this hotel is the close approximately to city center Temple square is right there, the tram is across the street, City Creek Mall is a block away

Maxwell Krem

Stayed 4 days Check-in was easy, and all the staff were very friendly There is no complementary breakfast

Bathrooms are a little bit small but functional enoughThe exercise/workout room has treadmill (was very fussy), a couple elliptical machines, and a set of free weights: workout options are a bit limited The room and bathroom were cleaned well enough, however On the positive side, I thought the staff were very responsive, and the hotel is very close to the light rail and the convention center

12. evo Hotel

  • Address: 660 S 400 W, Salt Lake City, UT 84101
  • Phone: (385) 386-8585
  • Ratings: 4.4 (92 reviews) Very good
  • Website : evo Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Informal hotel offering industrial-style rooms, plus a coffee shop, a rooftop bar & mountain views.

About this hotel

Offering views of the Wasatch Mountains, this laid-back hotel off Interstate 15 is a mile from interactive exhibits at Clark Planetarium and 2 miles from Liberty Park. It’s 4 miles from Ensign Peak Trailhead.Casual, industrial-style rooms offer TVs, Wi-Fi and en suite bathrooms. Some have rainfall showers, sitting areas, terraces and/or bunk beds.Amenities consist of a coffee shop, a rooftop bar and 2 sporting goods stores, plus a lounge, coworking space, and bike, ski and snowboard storage. Breakfast, parking, and loaner mountain bikes and winter sports gear are available.

Things You Need to Know

  • 5 min drive to the Clark Planetarium
  • 11 min drive to Salt Lake City International Airport
  • Some guests disliked the bathrooms
  • Guests praised the service
  • Guests mentioned “bouldering” 17 times
  • Guests liked the fitness center
  • The hotel has a boutique store
  • The hotel has a sauna

Feedback From Real Customers

Nick Nordbeck

This hotel was amazing! As a snowboarder, it felt like it was made for me with the in-room snowboard/ski racks The rooms are modern and very clean The staff was very friendly and welcoming

The rooftop patio is very comfortable and the building itself has a really unique feel to it It is a work in progress, but it was an amazing place as is The snowboard/ski shops, the skate park, and the art gallery all under the same roof was amazingly convenient I can’t wait to come back when it’s completely finished!

kevin p

This is an amazing space and concept Stitching together one of the best retailers in the outdoor space with a rad hotel and many yet to come experiences (skate park, climbing gym, bar, restaurant and more) within this breathtakingly renovated old building is an experience like no other While there were still a few kinks to work out, we stayed during their soft launch, you totally get where this is headed

Beds were comfy Rooms are cozy Art throughout the space is terrific My daughter really enjoyed the skate park and can’t wait to comeback and use the climbing gym

Jeremy Matherly

I really enjoyed my stay at evo Hotel in February The location is very convenient It took me only10 minutes to get to evo Hotel from the airport and when I went snowboarding at Woodward Park City it was a mellow 25 minute commute

Be sure to check out Ruby Snap cookies that is only 2 blocks away (with Roots Coffee shop directly next door) or take a 5 minute stroll north to Rose Establishment for a delicious breakfast The evo Hotel building is beautiful and features really cool artwork throughout There are large murals in the common areas and each hotel room features a different artist There is even a QR code on the door to each room that directs you to information about the featured artist The hotel shares space with outdoor equipment shops (evo), a skatepark and a climbing gym There are 2 outdoor patio areas with fire pits and a great view of the mountains During my week long stay the site was still not 100% open I was told that coming soon there will be an in-house bar, restaurant and coffee bar on site The staff were very friendly and fun to chat with My room was clean (basically brand new) and cozy with a private patio and view of the city and mountains I’ll definitely be coming back

13. My Place Hotel – Salt Lake City/West Valley City, UT (3-star hotel)

About this hotel

Set in a commercial area a mile from I-215, this straightforward hotel with a stone-and-wood portico is a 12-minute walk from the Hale Centre Theatre and 7 miles from Downtown Salt Lake City.Warmly decorated, unfussy rooms offer complimentary Wi-Fi and flat-screen TVs, plus kitchenettes and dining tables. A pre-packaged breakfast is delivered in-room with prior notice (fee).Amenities include a convenience store and coin-operated laundry facilities. Pets are welcome (surcharge).

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • Guests praised the kitchenettes
  • 14 min drive to The Leonardo
  • 13 min drive to Salt Lake City International Airport
  • Guests praised the friendly service
  • Guests mentioned refrigerators 26 times

Feedback From Real Customers

Jennifer Tovrea

very clean rooms with a full size refrigerator and freezer a full 12 cup coffee pot with coffee provided and paper cups i didn’t look in any of the cupboards because we didn’t cook in the room there may have been porcelain coffee cups as well along with plates and silverware but I am unsure we only stayed one night and was our 1st time staying at a myplace

Bed was comfortable everything was new and clean we definitely would stay again

Kyle X

The hotel and room it’s self aren’t bad, it’s just sketchy They have an extra $100 deposit fee at check-in which I didn’t see posted anywhere but right on the front desk Cool, we paid that and stayed there for 3 nights

The last night we came back to the hotel a little late and after making it all the way up to our floor and room, the keys wouldn’t work We went back to the front desk and they acted like they didn’t know we were in that room still and we had to argue with them for the keys to be reprogrammed since they had shut them off All of our stuff still in the room, and they were trying to deny us access to the only beds we have at 1 in the morning Over $400 for our stay (not including the $100 deposit) and I’m in shock because I’ve never even heard of a hotel doing this I planned to come back and use this hotel often, but not after this incident This made me feel really unsafe, and really unsure about being able to leave my items in the room when I leave to do things If they’re going to cut off my access to the room, who may have had access in between?

Nicole B

We booked through a reputable third party service and the staff told us there were no rooms available when we arrived Multiple other people in the lobby who booked through other services were also told their rooms were oversoldWe requested a refund and were told that we need to get one through the third party service

Then we asked if we could get documentation from them stating they didn’t have a room available to provide as evidence in order to get our refund The immediate response to this was “I don’t have anything to give you”When new guests showed up to check in, the front desk person proceeded to tell us to sit down instead of helping us resolve our issue We were repeatedly brushed off when we asked for updates I realize the staff member was dealing with a stressful situation but she was unnecessarily rude I can’t speak to the quality of the hotel itself but the customer service left something to be desired

14. Crystal Inn Hotel & Suites – West Valley City (3-star hotel)

About this hotel

This straightforward hotel is a 2-minute walk from the Hale Centre Theatre, a 7-minute walk from the Maverik Center and 8 miles from Salt Lake International Airport.The contemporary rooms are equipped with flat-screen TVs, microwaves, minifridges and coffeemakers, plus Wi-Fi. Suites add extra space and whirlpool tubs.An airport shuttle is complimentary. Amenities include an indoor pool, a hot tub and a fitness center, as well as meeting facilities, a convenience store and an Internet cafe. A breakfast buffet is available, as is parking.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 13 min drive to The Leonardo
  • 12 min drive to Salt Lake City International Airport
  • Guests liked the friendly service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • Guests praised the nightlife
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Jerry Hardway

Pretty good location with easy access from the airport and interstate Staff is friendly and the hotel is generally okay The place is dated and it does show it’s age to some degree

My wife and I stayed two weeks here and it definitely wasn’t the best stay we ever had but it was acceptable They have a standard continental breakfast every day but no waffles or pancakes The rooms are fairly nice but nothing special Our microwave was old and the platter no longer rotated making it hard to evenly warm up food Our fridge didn’t have a freezer section but was cold enough to freeze water unfortunately There is also no temperature adjustment on said fridge The room did have a nice couch, chair, and table to allow for working from the hotel room The hotel internet was acceptable but we did bring a cellular hotspot to work from The bathrooms are small but look okay The shower was cold about half the time so I assume the water heating boilers cannot keep up with the typical demand from the guests Last but not least our sheets were dirty when we got into the room I definitely wouldn’t stay here if you want luxury but it’s cheap and doesn’t have bugs so it’s not all bad

Amber Dailey

Check in went fine Got to our room, it was decent Left for our concert then got back around midnight

Went to go to bed and pulled the sheets down to reveal 3 long hairs and 2 short hairs in my bed Called the front desk and they said they could move us to another room It’s midnight I’m not going to move to another room in the middle of the night after I had already unpacked all my things Had to be demanding that they come and make the bed with new sheets They finally did and I could finally go to bed Also when I finally laid down you could hear someone stomping around upstairs until 3 am I will not stay here again Not just the hair but the fact you can hear others in their rooms The manager gave us $25 off our stay I guess something is better than nothing but we will not be staying here ever again

Gabi German

Customer service: I said “good morning” or “hi” to more than 5 front desk employees and they didn’t say back All of them standing next to a “be kind” sign I found it sarcastic

Good location, easy access to train and restaurants all around itClean and confortable

15. DoubleTree by Hilton Hotel Salt Lake City Airport (3-star hotel)

About this hotel

This relaxed hotel on the edge of a lake is 2 miles from Salt Lake City International Airport and 9 miles from Temple Square.Unfussy rooms offer custom-designed beds, flat-screens and free WiFi. Some rooms feature whirlpool tubs. Club floor rooms have access to a lounge with perks such as breakfast and weekday evening socials. Bi-level suites add separate living rooms.Airport shuttle service and parking are complimentary. There’s an American restaurant with lake views, plus a cozy bar. Other amenities include an indoor pool and a hot tub, as well as a 24/7 gym, a basketball court and a putting green.

Things You Need to Know

  • Guests mentioned the rooms are large and clean
  • Some guests complained about the kitchenettes but others praised the beds
  • 11 min drive to The Leonardo
  • One of the few hotels in the area with room service
  • Guests mentioned hot tubs 40 times
  • Guests praised the fitness center
  • Guests praised the cozy bar

Feedback From Real Customers

Tatiana Quinn

I was traveling with my nieces from Ukraine to US We were extremely tired and stressed out Our next flight was next morning

As soon as we stepped inside of the hotel, we were taking care of right away The staff was very nice and professional The room was clean , specious and bed comfortable We enjoyed breakfast in the morning and were picked up by shuttle This hotel is very close to the airport, so the ride was maybe 10-15 min onlySpecial thanks to : Easter, Etta and Christina !!! Ladies, because of your hard work and kindness – we enjoyed our stay very much Big thanks to driver of a shuttle Ed Coleman ! What an amazing person he is! We appreciate you ! 🤗

Zoe M

We stayed here because of all the great reviews and we were definitely disappointed We planned 3 nights for our small family trip but only stayed 2 This hotel is run down, it looks like the double tree tried to “renovate it” but they only added new furniture and paint

The back of the door in the bathroom in room 135 looked like an animal got to it and they just painted over itThe blanket didn’t have a cover… it was a duvet insert without a cover Rooms don’t automatically get room service (I have NEVER experienced this before at any hotel) You have to request it before 9 am We requested 2 times and one time room service just didn’t come, when they did come they were not thorough at all…The pool was run down, paint was bubbling off of the ceiling The hot tub was long gone The grout at the pool was black in some spots and there was weird indoor balconies looking down at the pool In addition, I paid for breakfast at our booking and we had to argue with the lady at the front desk who insisted we have to pay for it again… Ultimately we got our breakfast that we paid for but even that was not worth itUnfortunately we cut our trip a day early because we didn’t want to stay here anymoreWe will not ever be back at a double tree

Maggie McMichael

I stayed here after a flight cancellation and was only actually staying for a few hours before my early, rebooked flight The staff that checked me in was the staff that checked me out They honestly made the experience so wonderful

They remembered my name during the two interactions we had after check in, were patient with my frazzled vibe, and made sure I had water and toiletries for the time I was there Things were clean, the bed was comfy, but above all I felt welcome and cared for

16. Staybridge Suites Salt Lake-West Valley City, an IHG Hotel (3-star hotel)

About this hotel

Off Interstate 25, this informal all-suite hotel is across the street from the Maverik Center events venue, a 10-minute walk from Decker Lake and 10 miles from Temple Square.Relaxed studios have free Wi-Fi, flat-screen TVs and sofabeds, plus kitchens. The 1- and 2-bedroom suites add separate living rooms.A hot breakfast buffet and evening socials (limited weekdays only) are free, as are a guest laundry and parking. There’s also a heated indoor pool with a water slide, a children’s pool and a hot tub. Additional amenities include a fitness room and a convenience store, plus a screening room and a business center.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • 15 min drive to the Salt Lake City Public Library
  • Guests liked the service, which has a concierge
  • Guests praised the restaurant
  • Guests mentioned laundry service 10 times
  • The fitness center has elliptical machines and treadmills
  • Guests praised the nightlife
  • Guests liked the indoor pool

Feedback From Real Customers

J N

1- limited pool hours, slide not open, hours not posted online The staff closes the slide every hour for 10 min during the five limited hours it is open, but then they don’t come back for 30 So it’s virtually never open

Also, they “manage” the slide line for safety, but really just play on their phone so the line takes FOREVER to get thru HIGHLY over-chlorinated Just being in the room your eye begin to burn2- you are only given three passes, and have to pay $10 extra for more, but only allowed two more, even if the people entering are fully clothed and there to watch the kids, not to swim But the hotel staff let in their large group of friends with no questions asked3- they tried to stop us from taking in my kids diabetic supplies We just ignored them and went in anyway4- After swimming they don’t let you take the pool towel back to your room We were told that if pool towels are found in your room, you will be charged extra So your dripping wet kids get to freeze their way back to the room after being promptly kicked out at 9pm And really, what hotel closes their pool at 9??When 9pm rolled around, the not-long line of kids who had been waiting 10 MINUTES to slide were told “too bad,” instead of the staff cutting off the line prior to closing They literally shut the gate in a little girls face5- when this concern of dripping all over the hotel and kids having to walk back while still dripping was brought up by another guest, one staff member also said to the one in charge “why can’t they take the towels?” The reply to either the staff member or the guest (I couldn’t tell which since they asked at the same time) was “SHUT UP” No joke6- breakfast is below average, even for a hotel7- the rooms are only just above a motel 68- the parking lot was DARK No lights, even at the front entranceBOTTOM LINE- If you are coming for the pool, don’t waste your money You’d be better off at a nicer hotel with a regular pool, while paying the same priceWill never recommend, ever Will actually actively recommend alternatives

N L

This was one of the better Staybridge Suites I’ve stayed at The staff is very friendly The morning breakfast was very well put together

Very clean hotel I wish they could do something about the parking and the semi tractor trailers parking in the automobile lot it really constricted space They should make all semi tractor trailers Park in the dirt parking lot The Grins and fins and pool was a nice touch Maybe you could put a couple more items in the workout room because all that consists of is dumbbells and aerobics There was one staff person I was not completely impressed with as they seem to take a path at least resistance If you called from your room she would not answer the phone but if you called from an outside line she would answer To me that’s just unexcusable and people you don’t need behind the counter I’m a Diamond Elite member and she did her best to treat me as just a average customer Otherwise I enjoyed my stay thank you

Steven Delsie

Needed a room early and they were very accommodating Wife and I are in the process of moving and needed a comfy place to stay Rooms are comfortable and like they have a kitchen

Beds are plush, fell asleep as soon as my head hit the pillow Breakfast bar is great, see pics More to come, we will be here a few days Social Hour on Monday, Tuesday, Wednesday are great Beer, wine, and some type of food was a big plus

17. My Place Hotel-Salt Lake City/West Jordan, UT (2-star hotel)

About this hotel

This relaxed hotel in a colorful building with mountain views is 2 miles from South Valley Regional Airport, 8 miles from soccer games at Rio Tinto Stadium and 16 miles from the Salt Lake Temple in Salt Lake City.Straightforward rooms come with kitchenettes and dining tables, as well as free Wi-Fi and flat-screen TVs. In-room breakfast can be arranged for a surcharge.Parking is complimentary. Other amenities include a convenience store and guest laundry facilities. Pets are welcome.

Things You Need to Know

  • Guests praised the kitchenettes
  • 11 min drive to USANA Amphitheatre
  • Guests praised the service
  • Guests liked the refrigerators, mentioned 14 times in reviews

Feedback From Real Customers

Amelia Manfredo

The employees are great but the GM shouldn’t interact with customers – inflexible to the point of rudeness, though that is often more a corporate issue The rooms are cleaned and well maintained but the building is poorly designed – especially for an efficiency; you can hear casual conversations in neighboring rooms and enjoy the scents of whatever they’re cooking/eating if it is remotely spiced Shared smells are not ideal in a pet friendly hotel

If you can get an isolated room with no out of the ordinary needs or issues, it’s worth saving the money over Marriott/Hampton/Hilton efficiencies, otherwise the headaches here are worth the cost of an extra star hotelKey Tip: kitchenette does not come with utensils, pots, pans, dishware, etc If you’re going to be cooking, that alone might make TownePlace a better choice

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