hotels with a view in Westfield, MA

1. Residence Inn by Marriott West Springfield (3-star hotel)

About this hotel

This casual extended-stay hotel off I-91 is 5 miles from the Naismith Memorial Basketball Hall of Fame and 10 miles from Six Flags New England amusement park.Colorful accommodations range from studios to 2-bedroom suites. All have kitchens, desks and pull-out sofas, as well as free WiFi and flat-screen TVs; some feature fireplaces.Complimentary perks include parking, hot breakfast, and evening socials with snacks. Other amenities consist of an indoor pool, a 24/7 fitness center and an outdoor BBQ area. There’s also a 24-hour convenience store, a business center and guest laundry facilities.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • The rooms have microwaves
  • 8 min drive to the Naismith Memorial Basketball Hall of Fame
  • Guests mentioned “suites” 12 times
  • The fitness center has treadmills and elliptical machines
  • One of the few hotels in the area with a bar

Feedback From Real Customers


Not nearly clean and well-kept enough for the price Shower curtain was too long and stained; towels looked liked someone had handled them hastily; pillows didn’t smell too fresh; no plastic ice bag (I use them for covering remotes), among other issuesThe lobby staff were amicable and there was a small 5-pack of alcohol wipes in the room, which was cool, but I would not stay here again

Amy Wayman

Staff is great Suite is very clean and comfortable The only complaint I have is you hear EVERYTHING

Our ‘neighbors’ decided to party into the early morning hours with absolutely no regard for others Very loud in the hall, people trying to get into the party room knocking loudly on the door because the music and people inside were very loud I’m all for having a party but not if your neighbors are being disturbed

2. Jay’s Bed & Breakfast

About this hotel

1109 Dwight St, Holyoke, MA 01040(718) 496-9857

Things You Need to Know

  • The rooms have kitchenettes
  • 12 min walk to the Wistariahurst
  • Guests praised the service
  • Guests mentioned “brunch” 12 times
  • Guests praised the breakfast

Feedback From Real Customers

Pete R.P.

Such a lovely stay!!We enjoyed every minute of our time here Jay was welcoming and kind and our room was clean/quiet/cozy Breakfast was an inspired/homemade dish and we just really couldn’t have asked for anything more

This was an easy review to write because everything was solid, and we’d come back in a heartbeat

dana tomlin

Had a great stay at Jay’s He is very attentive & communicative He & his team were hosting a graduation party over the weekend

He made sure to plate food for me & I enjoyed watching the festivities from my roomYou are given a skeleton key to your room I got the Peurto Rico room! Great space There was a private bathroom with a shower I also had access to a shared bathroom with a deep tub for soaking There are plenty of spaces to enjoy the outside, work, or read a bookThe food was great & Jay’s special blend coffee is NOT to be missed Definitely a very special place 💜

Dennis Schaeffer

You could choose a nice mid-range hotel for your western Massachusetts lodging needs You could It’s a free country

Heck, we almost went that route this weekendBut blessedly, we chose Jay’s B&B instead It was 97 degrees out when we arrived, but we somehow felt ourselves cool off as our host wrapped us in the warmth of his hospitality before we’d even grabbed our overnight bags from the car It’d been a long crazy day And Jay read it on our faces, and then effortlessly acted as a true host does in easing and comforting weary travelersThere’s more to the story from there, and it’s in the same veinBreakfast was a singular delight — only our host Jay could outshine that wonderful meal So do yourself a favor next time you’re swinging through the area — or, heck, make it a destination unto itself — book a stay with Jay and be reminded of what true hospitality is

3. High Meadow Resort (3-star hotel)

About this hotel

311 N Granby Rd, North Granby, CT 06060(860) 653-3552

Things You Need to Know

  • 7 min drive to Enders State Forest
  • Guests mentioned “horseback riding” 14 times
  • Guests mentioned “picnics” 19 times
  • One of the few hotels in the area with a pool
  • The hotel has Wi-Fi

Feedback From Real Customers


Had a great time! It’s an outdoor recreation area, not a hotel There’s all day buffet food service, which seemed to be diligent taken care of and refreshed All day swimming with lifeguards, lots of activities all day

The only downside to me, at all, was the lack of a proper changing area near the pool What exists isn’t suitable and there aren’t enough bathrooms for people to use rather than proper changing area either The changing structure is a bunch of curtains that are about three feet off the ground around an old splintery wooden cubicle side by side , not separated from the next The curtains have gaps and don’t cover your body well, considering it starts mid thigh level based on height thoughI’d love to go back anytime though For me, a changing area isn’t what matters most and not where I spend my day Maybe if it was supposed to be a spa or something

Pamela Barnett

High Meadows is nicely sized outdoor picnic area with all kinds of fun activities Basketball, volleyball, bean bag toss games,, shuffle disc games, baseball, endless food,drinks,ice cream, music, swimming pool, horseback, and trails to walk and there area to play cards and other board gamesThe area is for large groups to do team building and for schools to use for activities

I have never seen it be open to public It’s a reservation time deal The staff is made up of teenagers and college students working for the summer There is amble parking and security Very safe and always a GREAT TIME!!!

4. Naomi’s Inn Bed and Breakfast (3-star hotel)

About this hotel

A 9-minute drive from the Springfield train station, this laid-back B&B sits opposite the Baystate Medical Center. The Mass Mutual arena and convention center is 5 minutes’ drive away.The 5 individually-themed rooms (ranging in style from Louis XIV to Asian) all have private bathrooms, free WiFi and satellite TV. Some rooms have period furniture.A full farm-to-table breakfast is served in the dining room, and light snacks are offered 24/7. Parking is free.

Things You Need to Know

  • Guests praised the rooms, which have kitchenettes
  • Guests praised the bathrooms
  • 6 min drive to the Naismith Memorial Basketball Hall of Fame
  • Guests praised the service
  • Guests praised the breakfast

Feedback From Real Customers

carissa wagner

I wish I could give more than five stars honestly We came for our daughters birthday and we’re looking for somewhere to stay because we were doing some shopping in the area I have never been so happy with a place we have stayed

We ended up not doing much shopping because we all wanted to it stay at the inn We stayed in the kinda cape room The detail and thought that went into these rooms is so apparent The beds were insanely comfortable The breakfast, oh man!, hands down the best breakfast we have ever had I will be dreaming about that breakfast! I sat and talked with the owner for a bit and she is the most kind hearted and down to earth person ever You can tell she has put her heart and soul into the inn and it truly shows We can’t wait to come back!

Anselm Beach

This was my first time staying at an actual bed and breakfast and Marci and crew did not disappoint! The rooms have different themes, are very comfortable, and you can tell that a lot of thought has been put into every detail! I did some extensive research prior to booking here, and read many reviews If you’re reading this one, you’re probably doing the same Take my word for it, the owners here are extremely accommodating, kind, and put so much effort into making everyone’s stay relaxing and memorable

So take chance! The odds are very much in your favor that you’ll have a unique and pleasant experience and meet some great people along the way!

Jacob Stinchcomb

Innkeeper is very nice and friendly and for the location, has done a very nice job of making it feel homey There is a room for all occasions! And to top the cake, the breakfast was one of the best I have had in a longtime, I should have asked for the French toast recipe 10/10 Recommend

Really close to SixFlags Way better than some big corporate hotel

5. Truman Gillet House B & B

  • Address: 151 N Granby Rd, Granby, CT 06035
  • Phone: (860) 844-1212
  • Ratings: 4.8 (23 reviews) Excellent
  • Website : Truman Gillet House B & B
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Early 1800s property offering quaint rooms, a common-area fireplace & free hot breakfast.

About this hotel

Dating from the early 1800s, this quaint B&B is 5.1 miles from the International Skating Center of Connecticut, 7.3 miles from the New England Air Museum and 8.7 miles from Bradley International Airport.There are 2 rooms. A simple, cozy room offers traditional decor and a wrought-iron bed. An upgraded accommodation features a canopy bed and a whirlpool tub, plus a separate sitting area with a pull-out sofa, a TV and a DVD player.Amenities include a common room with a TV and a fireplace, and the property has a 450-year-old oak tree. Hot breakfast and WiFi are complimentary.

Things You Need to Know

  • One of the few hotels in the area with air conditioning
  • 5 min drive to Brignole Vineyards
  • Guests praised the breakfast

Feedback From Real Customers

Jean Reyes de Gonzalez

Wayne and Kim are great hosts with knowledge of the area Not only do they supply you with comfortable lodging, they have the ability to recommend local sights and activities according to your needsQuaint

Clean Affordable

6. Tru by Hilton Chicopee Springfield (2-star hotel)

About this hotel

With a contemporary exterior, this relaxed budget hotel is 4 miles from Chicopee Memorial State Park and 5 miles from Holyoke Heritage State Park. The Massachusetts Turnpike is a mile away.The bright, modern rooms feature free Wi-Fi, flat-screen TVs and minifridges, as well as microwaves and shower-only bathrooms. Cribs and high chairs are available (by request).Continental breakfast is complimentary. Other amenities include a bar, a gym and an indoor pool, as well as parking and coin-operated laundry. There’s also a colorful patio with games and seating.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • 9 min drive to Chicopee Memorial State Park
  • Guests liked the friendly service
  • Guests mentioned lobbies 30 times
  • Guests liked the fitness center
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Sean Spencer

We stayed for 2 nights just a bit ago Extremely clean, including finding a drier sheet in the bedding (the best thing to find in the bedding at a hotel lol) Staff was exceptional and friendly

The only ding is that the rooms are fairly narrow, but the soundproofing between rooms was on pointBest point of design is that the whole room had a tile floor No gross hotel carpets to be seen!


The Tru Hilton manager Rachel generously offered us a bereavement rate as we traveled to Chicopee for my aunt’s military funeral service As always, our Tru stay was excellent The rooms are clean and cheerful with nice desks and office chairs

The mobility accessible rooms are very large comparably and offer excellent space with vinyl wood floors for rolling a walker as well as spacious roll-in showers The breakfast is always good with fun yummy pancake maker and nice options including eggs and oatmeal Tru also has one of Hilton hotels best coffee! We love the fun locally themed lobbies, filtered water machines, clean fitness rooms, and friendly staff This hotel is near the highway but we slept well and appreciated the great value and safe parking lot to leave the vehicle overnight Definitely recommend!

Coach ShaVon Guinyard

This hotel is absolutely beautiful Our first night here we were greeted with outstanding customer service The morning after the same

We left for the day to visit schools and came back to dirty towels still on the floor and trash not emptied I called and asked for clean towels and was told I had to bring the dirty towels and get new towels After asking for the GM information I got “noise complaints” of music being too loud when no music was playing I then got noise complaints of talking too loud Which no one was We usually go to Marriott brand hotels We will stick with Marriott Very disappointing for the price we pay to stay here

7. D. Hotel Suites & Spa (3-star hotel)

  • Address: 1 Country Club Rd, Holyoke, MA 01040
  • Phone: (413) 533-2100
  • Ratings: 4.4 (683 reviews) Very good
  • Website : D. Hotel Suites & Spa
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Homey rooms & suites in a polished hotel offering an indoor pool & a gym, plus free breakfast.

About this hotel

Adjacent to Holyoke Country Club, this refined hotel is a mile from Mount Tom State Reservation and 5 miles from The Botanic Garden of Smith College.Homey rooms offer free Wi-Fi, flat-screens and coffeemakers. Some add fireplaces, 4-poster beds and/or sofabeds; studios and 1- to 2-bedroom suites have kitchenettes or full kitchens. Room service is available. Kids age 15 and under stay at no extra cost with their parents.Parking and continental breakfast are complimentary. Other amenities include an indoor pool, a hot tub and a gym, plus a wood-paneled lobby lounge with a fireplace. A steakhouse and a casual eatery are attached to the property.

Things You Need to Know

  • Guests praised the large, clean rooms and liked the beds
  • 4 min drive to the Dinosaur Footprints Reservation
  • One of the few hotels in the area with room service
  • Guests praised the casual restaurant
  • Guests mentioned “brunch” 15 times
  • Guests praised the breakfast
  • Guests liked the nightlife

Feedback From Real Customers

Danielle Gagnon

Highly recommend I have stayed at the Dhotel numerous times It has a little bit of everything for everyone

Pool and hot tub are well cared for Beds are super comfy Breakfast is included and always a plus But mostly the staff are very attentive, and accommodating This hotel beats any chain/corporate hotel, which is an even bigger plus to support local entrepreneurs! Will definitely be back!

Lisa G

The hotel property is very nice The breakfast is great- fresh food and many choices The rooms are large and comfortable

The reason for the low rating is the terrible staff The front desk called my room at 4:30 AM and woke me up to tell me my son was on the lobby and had arrived My son was sleeping in our room! When I asked about it later that day, the man said that this person had our room number so he called us to see if we were waiting for him I asked if he checked his name or his parents’ names before ringing a guest’s room He said he had not I was woken up because of incompetence When I spoke to the manager the next day he was very nonchalant He did admit that his staff needed to be trained better His attitude was not very apologetic Also- I was there for 2 nights and my room was never cleaned When I asked they said they only clean upon request I wish I had known that I had to request That should be told to guests at check in I asked why I wasn’t told and they said that most guests just know that How can I know if I’m not told The staff is poor with terrible communication with guests Although it’s a very nice hotel, because the staff is so awful, I would not go back nor would I recommend it

Ernest Brown III

Clean and well maintained Staff were friendly and informative Pool and hot tub were just perfect

Breakfast was delicious Rooms were clean and provided that home feeling The only negatives would be the beds were very stiff and uncomfortable The elevator takes a long time to go from point A to point B When you exit the pool area you have to walk to the other side to use the elevator and water is noticed on the floor Sure you can put a wet floor sign down but if it isn’t picked up people will walk all over it and make mud from the dirt from the bottom of peoples shoes

8. Courtyard by Marriott West Springfield (3-star hotel)

About this hotel

Off Route 5 and near the Connecticut River, this unpretentious hotel is 5 miles from the Naismith Memorial Basketball Hall of Fame and 6 miles from the Springfield Armory National Historic Site.Relaxed rooms provide free Wi-Fi, flat-screen TVs and minifridges, as well as tea and coffeemaking facilities. Suites sleeping up to 5 people add separate living areas.There’s an airy restaurant/bar. Other amenities include an indoor pool, a fitness center, and meeting and event space. Breakfast is available for a surcharge.

Things You Need to Know

  • Guests praised the rooms
  • Guests mentioned the service is friendly
  • Guests mentioned beds 14 times
  • The fitness center has weight machines and treadmills
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Raul C

Worst hotel experience in my life I am willing to bet my last dollar the most of the 5 star reviews on this page are fakeThings they won’t tell you before you book: Indoor pool has a 5 person limit (and time slots were booked our entire stay)

Elevator out of service the entire stay Thermostat out of service the entire stay No microwave in the room The hotel is dingy, it looks nice in their pictures but trust me, this place is like a renovated Super 8 that had lipstick thrown on the pigStaff was rude from the beginning They lied and said there were no rooms available for early check-in until other families from our group arrived with our kids and were making noise in the lobby Then, magically, dozens of rooms opened up After that, the guy at the front desk decided to make his own rule that kids weren’t allowed to be in the hotel common areas without an adult We were treated like prisoners by the staff the entire stayAlso, don’t eat the breakfast My son waited an hour for cold pancakes When we told the worker that they forgot the bacon, he did apologize and return with his bare hand full of cold crumbled up bacon which I declined

9. Hilton Garden Inn Springfield, MA (3-star hotel)

About this hotel

Located on the grounds of the Basketball Hall of Fame and adjacent to Interstate 91, this modern hotel is a 10-minute drive to the Six Flags New England amusement park.All rooms and suites offer traditional decor and custom-designed beds, plus flat-screen TVs, microwaves, minifridges and free WiFi.A cooked-to-order breakfast is available (fee), and there’s an on-site restaurant and bar serving American cuisine, as well as a 24/7 market. There’s also a fitness center and the indoor pool. Additional amenities include 4 meeting rooms, a ballroom and a business center. The restaurant has nightly live music from May to September.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • The rooms have minibars and TVs
  • Walking distance to the Naismith Memorial Basketball Hall of Fame and Connecticut River Walk Park
  • One of the few hotels in the area with room service
  • Guests liked the on-site restaurant
  • Guests mentioned hot tubs 11 times
  • One of the few hotels in the area with a casino
  • Guests praised the bar

Feedback From Real Customers

Natasha Richards

My room was neat and clean, and the staff was super helpful and personable! The morning breakfast waitress, Lake, was super nice and on top of her orders and kept our cups full! The location was easy for me to get to after a long drive, and since I typically like to Stat at Hilton hotels, the team here only reinforces my choice! I didn’t make use of the gym this time around, but definitely got in soe pool time in both the pool and the hot tub! This made for a good night’s sleep!

Cheryl Lampitelli

Nice hotel Hate the Covid restrictions We stayed for 5 days for an outdoor show

Our room was never cleaned With 2 small garbage cans they got full after the 1st day We had to ask for them to empty the garbage We had to request more towels as if 4 towels between 2 people would ever be enough for 5 days We had to request more coffee pods and creamer etc Hopefully the next time we visit, these restrictions will be lifted

Samuel Leroy-Melamed

Uh Fairly mediocre accommodations, to be honest There didn’t appear to be a fan in the bathroom, so that was kind of a bummer

The staff was mostly reasonable It was frustrating that a free breakfast option wasn’t available, but I understand that that’s not an individual hotel’s decision, usuallyThe proximity to the Hall of Fame was great Reasonable enough proximity to the casino, though there are certainly other hotels that are closerParking was easy, so there’s that

10. Hampton Inn West Springfield (3-star hotel)

About this hotel

This modern hotel is 1 mile from the Dr. Seuss National Memorial Sculpture Garden, 4.3 miles from the Naismith Memorial Basketball Hall of Fame and 3.7 miles from the Springfield Museums.All rooms include free Wi-Fi and custom-designed beds, plus full and lap desks (for working on the bed), microwaves, minifridges, coffeemakers and flat-screen TVs with HD channels.Freebies include parking, hot breakfast or weekday breakfast bags to go. There’s an exercise room and an outdoor pool, plus a business center.

Things You Need to Know

  • Guests liked the clean rooms and praised the beds
  • 7 min drive to the Naismith Memorial Basketball Hall of Fame
  • Some guests disliked the bathrooms
  • Guests praised the friendly service
  • Guests mentioned lobbies 11 times
  • The fitness center has free weights
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Vanessa DelGizzo

I have been staying at Hampton Inn in West Springfield for 7 months now as a travel RN Tammy is always so accommodating with my booking and difficult work schedule The staff is incredible

Yaira is so hardworking, personable, and at your service whenever need be!! She’s awesome! Ruth and David are so pleasant and also very helpful! They always make such great potatoes! The cleaning staff is always so sweet and hardworking as well Would definitely recommend staying here!

Iv Mend

Clean enough and with very good breakfast, nice staffHowever, before making the reservation, I was told we could use the facilities after checkout, specifically the pool Which is the way it is in almost every hotel I’ve stayed in my life (even provide storage)

The pool was one of the main reasons we took the hotelThen, that morning I was told we couldn’t use it because we would no longer be guests at the hotel After spending $450 for two rooms for a night we would not be considered guests that day and not be allowed to get in a pool that is just there

Brent Alford

Did not enjoy the stay at this hotel The heater made a strange noise throughout the night I mentioned in the morning but was also checking out so no idea if they resolved

The rooms was one of the smallest rooms I have stayed in at a hotel The bathroom was also small and laid out in a weird design The room was clean and the bed was ok Breakfast wasn’t bad and typical Hampton Inn and included eggs, meat, potatoes and other options In a pinch it would get the job done if traveling through the area and need a basic place to spend the night but there are much better options in the area

11. Sheraton Springfield Monarch Place Hotel (3-star hotel)

About this hotel

Overlooking the Connecticut River, this contemporary hotel off I-91 is less than a mile from the Naismith Memorial Basketball Hall of Fame Museum and 6 miles from the Six Flags New England theme park.The modern rooms have free WiFi, flat-screen TVs, tea and coffeemaking facilities, and desks with ergonomic chairs. Club rooms provide access to a lounge that includes continental breakfast and evening appetizers. Suites add living areas.Amenities include a casual American restaurant and a pub, as well as a fitness center and an indoor pool. There are also 24 meeting rooms and a 24/7 business center.

Things You Need to Know

  • Guests liked the clean rooms and praised the beds
  • Walking distance to the Quadrangle and the Amazing World of Dr. Seuss Museum
  • Some guests disliked the kitchenettes
  • One of the few hotels in the area with room service
  • Guests praised the service, which has a concierge
  • Guests praised the fitness center
  • Guests praised the nightlife
  • Guests liked the indoor pool

Feedback From Real Customers

Alexandra Ackerman

This hotel can’t seem to decide what it wants to be In many ways – room comfort, decor, and friendly staff – it is more than a 3-star hotel But then as a guest you see room service plates on the floor from the night before long into the day, random food like potato pieces on the floor in the hallways, and experience shaky elevators that clearly need to be updated

Definitely a mixed bag, but we’ve stayed here twice and would do so again I’d just like to see a few more improvements

victoria hall

The building looks nice, the pool is nice and so are the rooms Staff were all very pleasant The reason for only 1 star is because I couldn’t get any sleep

All that covered the bed was a couple of thin sheets It was a snowstorm And very cold, all we had was just some thin sheets on the bed My room had an adjoining room with some sort of bachelor party happening When we went to the pool we waited forever for towels and were stuck at the pool without tows to be able to get out The whole time I was there I was cold

Luke Perczak

There’s a sense the 90’s haven’t left the hotel Let’s be honest, barely 2 elevators working but what’s worse is the black mold in the supply vents in the rooms So if you think you have an allergy reaction it’s not pollen

Our friends room had mold as well, so I assume it will be in majority of the hotel Bathroom has no powered ventilation The open concept of all the hallways inside makes this place noisyThis place needs more than bleach cleaning If you like nostalgia from the 90’s this place is for you

12. Residence Inn by Marriott Springfield Chicopee (3-star hotel)

About this hotel

Off I-90, this informal extended-stay hotel is 3 miles from Westover Air Reserve Base, 7 miles from Mount Holyoke College and 8 miles from Naismith Memorial Basketball Hall of Fame.The contemporary studios come with kitchens, sofabeds and free Wi-Fi, plus flat-screen TVs. The 1- and 2-bedroom suites add separate living areas.Freebies consist of a hot breakfast buffet, parking, and regular evening social with snacks, as well as a grocery delivery service. Other amenities include a convenience store, an indoor pool, a fitness center, and an outdoor space with BBQs.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests praised the rooms, which have refrigerators
  • 10 min drive to Chicopee Memorial State Park
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the indoor pool

Feedback From Real Customers

Katy Phillips

Hotel staff were friendly and hospitable The place is immaculately clean Our room was fantastic- very large, looked new, and had many amenities

The pool area was nice and had an outdoor basketball court and fire pit area next to it There’s also an indoor exercise room The hotel offers breakfast with your room Nearby there are many stores and restaurants if you need anything

13. Hampton Inn Chicopee/Springfield (4-star hotel)

About this hotel

Set 3 miles from Westover Air Reserve Base, this modern hotel is 10 miles from Naismith Memorial Basketball Hall of Fame and 7 miles from Springfield Armory.Contemporary rooms feature free WiFi and flat-screen TVs with HD channels, plus coffeemakers, desks and custom-designed beds. Suites add separate living areas. Some rooms and suites also have whirlpool tubs.In addition to free parking, an area shuttle and hot breakfast (or weekday breakfast bags to go), there’s an indoor pool and a fitness center. Other amenities include a coin-operated laundry and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • 9 min drive to Chicopee Memorial State Park
  • Guests praised the friendly service
  • Guests mentioned hot tubs 13 times
  • Guests praised the indoor pool

Feedback From Real Customers

Tara Hotaling

Very nice hotel The pool is open from 9-9 (For the kids) 🙂 They have a very delicious Breakfast, with tons of choices

Pricing isn’t bad either Once again though, I am all about the interactions The Gentleman that works at the front desk that checks you in was very nice Greeting us and chatting with us about our stay Can’t ask for better service!!!

Hannah Branham

Stayed for 3 days for work the room was very clean when I walked in I mean you could smell they just finished cleaning it was great The bed is really comfy has a really nice comforter and pillows The bathroom was very clean only problem with the whole experience was that the toilet kept getting clogged when I first walked in it already needed to be clogged before using it and also the sink wasn’t letting out water seems to be a little plumbing issues but room was comfy and cosy most of the employees were very nice and accommodating the pool is very nice it’s heated no salt water the gym also has a few good things to use and a water station

All and all great experience

Michael Bath

It’s a decent enough hotel Clean, friendly service, etc However, it appears as though it hasn’t been updated in quite some time

Decor was much more dated than many Hampton Inn’s I’ve stayed at Television was also quite small Location is okay, but there’s virtually nothing within walking distance unless you like crossing very high vehicular traffic areas, there is at least a Starbucks across the parking lot

14. Homewood Suites by Hilton Holyoke-Springfield/North (3-star hotel)

About this hotel

Off Interstate 91 and opposite Holyoke Mall, this relaxed all-suite hotel is 8 miles from the Naismith Memorial Basketball Hall of Fame and 13 miles from Six Flags New England.Traditionally furnished studios come with kitchens, dining tables and free Wi-Fi, plus pull-out sofas and flat-screen TVs. The 1- and 2-bedroom suites add separate living rooms.Complimentary perks consist of parking, hot breakfast and weekday evening receptions, as well as a local shuttle and a grocery shopping service. Additional amenities include a fitness center, an indoor pool, a hot tub and a convenience store.

Things You Need to Know

  • Guests praised the kitchenettes
  • 10 min drive to the Wistariahurst
  • Guests praised the friendly service
  • Guests mentioned “shopping malls” 16 times
  • Guests liked the hot tub, mentioned 14 times in reviews
  • The fitness center has elliptical machines and treadmills
  • Guests praised the indoor pool

Feedback From Real Customers

Colleen Taylor

One of the best hotel experiences I’ve had The staff members were helpful and friendly Any requests we had for things like more pillows or towels were taken care of immediately

We even needed help with the television in the room and they were very responsive with that The hotel/our room was immaculate Breakfast was delicious both mornings I would absolutely stay here again

Doreen Villanueva

This hotel is very nice The suites are big and have a kitchen which is wonderful if you are staying for business, as I did Bed was very comfortable as well, and I am very picky about beds

The ONLY problem was the horrendous smell of marijuana all over the hotel, even in my room I could not escape it and it was really difficult not to let it ruin my stay People were allowed to smoke right outside the entrance doors and in their cars, but that smell goes everywhere People were obviously smoking in their rooms and there was nothing that staff could do about it The smell would come into my room from the hallway and through the heating vents It was awful I can’t believe that a big hotel like this cannot address this problem

Airess Hunter

The rooms are clean but the thermostat in my room doesn’t work properly It needs to be replaced The bedroom door is coming of the hinge

I feel like for the price that they charge people, these shouldn’t be issues They only clean rooms on certain days Of your floor is the floor they are doing that day, you have to call them and request it

15. La Quinta Inn & Suites by Wyndham Springfield MA (3-star hotel)

About this hotel

A 6-minute walk from the Springfield Amtrak train station, this casual downtown hotel is also a 0.5-mile walk from the Dr. Seuss National Memorial Sculpture Garden.Minifridges, microwaves and coffeemakers are included in each modern room and suite, as well as free WiFi and flat-screen TVs with premium HD channels. Suites add separate living rooms with sofabeds. Kids 18 and under stay free with a parent or grandparent.An indoor pool and a fitness center are offered, as well as complimentary continental breakfast and parking. Amenities also include a 24/7 business center and event space.

Things You Need to Know

  • 4 min drive to the Naismith Memorial Basketball Hall of Fame
  • Guests liked the restaurant
  • Guests mentioned the rooms are clean but small
  • Some guests complained about the bathrooms
  • Guests mentioned “Continental Breakfast” 16 times
  • Guests mentioned “waffles” 16 times
  • Guests liked the breakfast
  • Guests praised the bar

Feedback From Real Customers

Kelly Morgan

Location was terrific! Check in staff were not friendly and seemed bothered Room had a non working warm refrigerator that was replaced by hotel maintenance when I complained During the exchange of refrigerators, the broken one leaked nasty water all of over the floor and rug

When I asked for another towel to dry the floor more I was questioned as to why Shower curtain would not close which sprayed water everywhere and a gap in the ceiling Very few small bath towels and even though stayed two nights, we were not provided with more Our room was adjoined to another separated by a closet locking door Thin walls and could hear neighbor with loud children trying to open their side of the door throughout the night and early hours Did not sleep well “Complimentary breakfast” was not good Hotel staff did not maintain well and when anyone asked the staff questions you were given a rude and snarky response Staff seemed to be hating their jobs Food was subpar and if you weren’t there early it ran out quickly with crowds of children being unsupervised just running around dumping things on the floor Beds and linens were comfortable and clean The check out staff person was friendly Pool was nice and clean but difficult to enjoy due to unsupervised and yelling children Probably would not stay here again Majority of the staff need customer service training

Theresa Castillo

DON’T STAY HEREIt’s dirty, they’ll double charge you & it’s hell getting the hotel to refund youI don’t ever do reviews but people need to be warned

I booked through a 3rd party so no refunds available That a was a mistake The place is dirty & my family got sick You can see corners with dirt, lamps with layers of dust b/c housekeeping does the bare minimum The sanitizer in the fitness room was empty but there’s a sign to please sanitize equipment after use Housekeeping is slacking & my family left with sore throatsAlso they have a very rude front desk woman who is very unhelpful Upon checking out I told her that I was being charged for an extra night & that rude woman interrupted to say that I wasn’t b/c that was a pending charge for incidentals I informed her the pending charge was not in the amount of $50 but a specific amount like an extra night She said it’s only pending & won’t postWell, it did postI’ve been calling for over a week & keep getting the same rude woman who says that I need to speak to the manager but the manager isn’t there AND THEN hangs up on me I’m now going through my bank to get my refundI’m warning you This place isn’t worth it If you’re reading this, look for another hotel

16. Old Riverton Inn and The Royal Coachman Tavern (2-star hotel)

About this hotel

Set in a historic stagecoach inn built in 1796, this quaint B&B is across the street from Farmington River, 3.3 miles from Peoples State Forest and 8.8 miles from Ski Sundown.Simple rooms have antique-style furnishings and cable TV. Some feature river views, fireplaces, canopy beds, minifridges and/or vintage spinning wheels.Amenities include a circa-1940s bar/restaurant with flagstone floors and hand-painted murals, plus an event room with a fireplace. Continental breakfast is available.

Things You Need to Know

  • One of the few hotels in the area with air conditioning
  • 6 min drive to American Legion State Forest
  • Guests praised the service
  • Guests mentioned “buffalo wings” 10 times
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Robin Gagne

Didn’t stay here, but eat here as often as I can Service is always excellent, food is delicious! Fries are crisp, skin on, perfectly seasoned Burgers cooked to order (and I like mine very rare), risotto is very good, VERY rich and a bowl will easily feed 2 people

Drink specials are creative and tasty Great selection of local beers on tap

Jeffrey Bowers

Some of the best wings that I have ever had! Perfect outer layer of a thin crisp was a great appetizer! The entrée was a generous portion of a well cooked and delicious pork loin You are missing out if you haven’t dined here If you choose to go at a rush hour, save yourself some time and call ahead for a reservation

If not, you can always enjoy yourself in the bar area beforehand

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