hotels with a view in Westwood, NJ

1. Best Western Plus Stadium Inn (2-star hotel)

About this hotel

Featuring views of the Harlem River, this laid-back hotel is a 12-minute walk from Yankee Stadium, 13 minutes on foot from a subway station and 2 miles from the Bronx Museum of the Arts.The warmly furnished rooms come with microwaves, minifridges, and tea and coffeemakers, in addition to flat-screen TVs, safes and free Wi-Fi. Some rooms feature river views. Kids age 12 and under stay at no extra cost in an adult’s room.A breakfast buffet is complimentary. There’s a gym.

Things You Need to Know

  • Guests liked the rooms, which have coffee makers
  • The rooms have microwaves and refrigerators
  • 18 min drive to Central Park
  • 12 min walk to nearest transit
  • Guests mentioned the service is friendly
  • The hotel has breakfast
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Rodney Harraway

Let me say this, I was very optimistic about staying there I’m born and raised in the Bronx so I knowHowever after driving up to it I was still a little nervous

Once I walked in the front desk clerk was awesomeShe accommodate us in every way from price to handicap parking and elevator The price was fair considering it was a holiday weekendThe staff was very pleasant and once again accomdating, the security guard gave up his parking space just for us to be safeThe rooms were very clean with awesome views of Manhattan Breakfast was good too It wasn’t chef style but it was very decent for a Best WesternI highly recommend this hotel no weed smoking no short stays I had a good night safe sleep Five stars

mike zaragula

Great location as far as proximity to the stadium It’s like 6 min walk from out of the stadium to the hotel

Room was fine, no complaints Peaked my head in for free breakfast and the room seemed a bit crowded and I had a plane to catch They had security at the front desk which I haven’t seen too oftenI chose the side with the river view The cars were definitely whizzing by as the expressway was right below They had construction in the morning also If you are a light sleeper both of those might keep you awake I was too exhausted to careOverall I was definitely satisfied No complaintsI didn’t have a car, but parking would definitely be an issue

SL

Better than what I was expecting a hotel to be like in this neighborhood Annoying that there are 11 floors with multiple rooms on each but only 9 parking spaces in the lot The building is narrow and tall

Room could’ve been a little cleaner Would’ve liked some more fresh produce options for breakfast Bed was comfortable and I felt pretty safe

2. Hampton Inn & Suites Teaneck Glenpointe (3-star hotel)

About this hotel

In a residential area off the I-95, this modern hotel with a glass-paneled facade is 4 miles from hiking trails and scenic views at Flat Rock Brook Nature Center, and 5 miles from the iconic George Washington Bridge.The bright, warmly decorated rooms featuring floor-to-ceiling windows come with free Wi-Fi and flat-screen TVs, as well as minifridges, and tea and coffeemakers. Studios add kitchenettes.Parking is complimentary, as is hot breakfast served in a hip dining area. There’s a fitness center and an indoor pool. There’s also a coin-operated laundry.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • Guests praised the beds
  • Some guests complained about the bathrooms
  • 22 min drive to the High Line
  • Guests liked the friendly service

Feedback From Real Customers

Amber Holland

The thermostat wasn’t working when I got into my room and the room wasn’t ready for my check in time The black out curtains didn’t close all the way and the amenities room (laundry room, deck eating) are not connected to the digital key, which made me need to obtain a plastic key as well The response to needing assistance was the quickest I have had and my issues were addressed with speed and friendly staff

Staff has offered intimate and detailed information on which bus routes to use to get where and the easiest way to do the little things as well as some fun tourist options that were meaningful to them The top floor has a nice view, if very distant, of Manhattan and it doesn’t have the building cluster of the inner city Nice happy medium Staying on the top floor at the end give the best view for price The bar is very small but they had a snack, soup and salad, and cheese platter section available to go with the hotel bar’s 5pm-10pm service time Overall, I would say it’s a decent bang for your buck if you don’t want to be in the thick of it The business center on the main floor has lots of open spaces and plenty of comfortable looking chairs to lounge in The gym is rather small, but it does have a decent selection of equipment

Brenda Warren

Our stay here was excellent Our room was decent It was clean, they are on the small side and the bathrooms should have vents but other than that it was excellent

The staff was courteous, professional and efficient The breakfast options were varied and the coffee was good The breakfast eating areas were very nice The parking was convenient Because we were staying more than five days we did not have to pay $15 per day parking fee The hotel is right at the highway exit which was great Will definitely stay here again

betty Breeden

We stay at this Hampton Inn many times since we have family in the area We haven’t stayed there in almost 2 years because of Covid Wow how it has changed we arrived around 6PM there were 3 people at front desk and 4 families waiting to check in Only one waiting on customers

We waited 10 minutes and checked in ready to go park our car when the employee told us about a $1500 per night parking fee No mention of that on the website I booked on He told us we could park across the highway at the Hilton It was dark and 25 degrees outside we paid the fee Staff needs to work on customer service Hotel and rooms were very clean and modern Went to go to the pool and was told they don’t supply towels We had to use our bath towels Needless to say I am not paying 15000 a night and have to pay $1500 a night to park and no extra towels for the pool One bright spot was a great free breakfast buffet with very friendly staff keeping everything full

3. Castle Hotel & Spa – Luxury Hotel near NYC (4-star hotel)

About this hotel

In a 19th-century, Norman-style castle overlooking the Hudson River, this high-end hotel is a mile from the I-287 and Tarrytown rail station. It’s also 30 miles from New York City.The elegant rooms feature original art, free Wi-Fi and flat-screen TVs, along with iPod docks and Keurig coffeemakers. Suites add extra living space; some also have 4-poster beds and wood-burning fireplaces.A refined restaurant serves French cuisine. There’s an upscale spa, a pool, an outdoor hot tub and a fitness center. Amenities also include sports courts and a walking trail. Yoga classes are offered.

Things You Need to Know

  • Guests praised the large rooms and the beds
  • 7 min drive to the new Tappan Zee Bridge
  • Guests liked the friendly service
  • Guests mentioned “Massage” 10 times
  • Guests praised the views
  • One of the few hotels in the area with a spa
  • Guests liked the bar

Feedback From Real Customers

Keith Sutherland

Spooky Historic and romantic Just what we wanted for our first anniversary

The staff was very friendly The outdoor pool/jacuzzi/bar was so relaxing and pretty We walked the halls and grounds late at night and got the feel of the place Room was clean and spacious Expensive stay but well worth the experience for a night or a few

Tony D

The rooms are super clean The staff is very nice The building is really cool

The staff will show you around if you ask It would be cool if they had a self guided tour The grounds are awesome The pool (and hotub) is only open till 6? (my only complaint) This is a cool place for a quiet night Tarrytown is a pretty quiet place, not a whole lot to do besides tour some other mansions The hotel restaurant is a work in progress, they are still recovering from COVID rules designed to put them out of business You can dine”privately” but that’s kinda dumb

Wendy Tyson-Wood

Beyond exceptional it was all that and more #1 love was the safety #2 service Brian, Bryan and manger Ceaser as well as all the staff were beyond accommodating, #3 which could easy be #1 the lodging – rooms are to die for, location centrally and close to the city, and the ground are impeccable I didnt want to share a review, but i had to say THANK YOU!! OUR 4O PLUS LADIES RETREAT and Birthday celebration WAS A SUCCESS, because of you!!!

4. Crowne Plaza Englewood, an IHG Hotel (3-star hotel)

About this hotel

This relaxed hotel is set 7 miles from The Cloisters museum, 8 miles from Yankee Stadium and 11 miles from Central Park.Featuring free Wi-Fi, the straightforward rooms also come with flat-screen TVs and desks. Some rooms have pull-out sofas.Parking is free. There’s a casual restaurant, an indoor pool and a fitness center. Other amenities include a business center and meeting/event space. Breakfast is available for a fee.

Things You Need to Know

  • Guests praised the beds
  • 16 min drive to The Met Cloisters
  • Guests mentioned the service is friendly
  • Guests mentioned “Housekeeping” 14 times
  • Guests mentioned fitness centers 10 times
  • The fitness center has weight machines and elliptical machines
  • Guests liked the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Emille Moreno

Great stay with Crowne Plaza for our New York excursion! We decided to stay in Jersey to save on costs and this hotel was perfect for our needs The hotel is located near a hospital building, but we were never disturbed by any ambulance noises – pleasant night sleep! The hotel lobby is well-maintained and opens to the dinning/bar area We stayed in the standard king rooms and it was very clean

Some reviewers have commented on the bathrooms, but I have nothing to complain about them I felt they were clean and tidy The hotel parking lot has a great-looking food truck that we unfortunately didn’t try, but there is a pizzeria around the corner facing a gym that was stellar Additionally, the breakfast buffet is well worth it – Adrian and Gloria recommended it and we were happy that they did Overall, this was a great hotel experience and I will be looking into this hotel again for any more excursions to New York

abeer al ghalbi

Nothing special, except the bad vibe from the manger I usually don’t notice racist people but when I checked in it was the most awkward and racist attitude I noticed that because she was treating a other differently and she insisted that my booking wasn’t legit thill she finally found it

They charged me $50 for insurance and said three businesses days, I will get it back Then they charged me $3530 for no reason and when I called they don’t even know why? They said they will call me back but they never did I bet if I was white no one will charge me extra or there will be doubt if I have the money to stay or not I wish I know why they charged me $3530 but they can’t even tillBed are and the mattress are not comfy, it’s not worth the money or the 4 stars hotel The carpets and rugs are super dirty and smells super bad Not worth the money at all Stay away if you want to have a good night sleep

Leila Violano

After a fairly pleasant stay in April, I was booked to stay here but received a call from the hotel while in transit stating that there was a “plumbing issue” in the King rooms and I was relocated by them to a Best Western I should have suspected an issue when they did not offer alternative accommodations at the Crowne PlazaHowever, when I arrived at the other property I was informed the Crowne Plaza said they told me I’d need to pay although my stay was already fully paid for

In addition, they were planning to charge me almost $400 for a new room at the “walk rate” as if I had just showed up I will never stay here again and would never recommend this property after this experience This was abysmal customer service and feels like a scam

5. DoubleTree by Hilton Hotel Nanuet (3-star hotel)

  • Address: 425 NY-59, Nanuet, NY 10954
  • Phone: (845) 623-6000
  • Ratings: 4.2 (1201 reviews) Very good Eco-certified
  • Website : DoubleTree by Hilton Hotel Nanuet
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary rooms & suites, along with a restaurant, a bar, an indoor pool & a gym.

About this hotel

Set 3 miles from I-287 and the Palisades Center mall, this modern hotel is 7 miles from Rockland Lake State Park.Contemporary rooms feature free Wi-Fi, 42-inch flat-screen TVs, minifridges and microwaves, plus coffeemakers, iPhone docks, and desks with ergonomic chairs. Suites add kitchens, whirlpool tubs, and/or living areas with pull-out sofas. Room service is available.Parking is complimentary. There’s a casual restaurant and a bar. Additional amenities include an indoor pool, a hot tub and a fitness room. Breakfast is offered (surcharge).

Things You Need to Know

  • 11 min drive to the Edward Hopper Birthplace and Boyhood Home
  • Guests liked the service
  • Guests praised the beds but some complained about the kitchenettes
  • Guests praised the casual restaurant
  • Guests mentioned “wallpapers” 10 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Victoria Giles

I booked this as a birthday getaway for myself as a busy mom of 3 I needed this I’m an Hilton Honors member and have never been disappointed Now I’m not hard to please and very understanding, but somethings in hospitality just don’t stand

Upon arrival I check the to room 212 I had a king suit with the jacuzzi tub it was beautiful (I needed the tub), all appeared in good standing but the toilet was not wiped and had some urine residue on it But I didn’t stress it I brought my own cleaning products and disinfecting spray, as I always do a nice cleaning and disinfecting Upon further inspection my shower had some mold in the corners and on the floor Again it was a small bit and I had my bleach so I was going to handle it I called maintenance to have a the light bulb in the shower replaced because it was not working This matter was taken care of right away It was a quiet stay, I even deep cleaned the jacuzzi which came back very clean I checked the bed and towels of the two towels only one smelled sweet as though it had been used or had not properly washed at the time of laundering So I threw that one to the side and use the one that appeared fresh, I was only staying 2 nights 3/8-3/10 I sprayed all soft surfaces with micro ban and Clorox fabric disinfectant and I was comfortable with that Room service was hard to get in touch with, but front desk staff was very professional and proficient in addressing this matter At one point room service was too busy to deliver to the room which again didn’t ruin my stay However 10 days following I’m now covered in an unexplained super itchy rash, I went to my doctor today 3/18/22 to find I have acquired scabies Which takes about 2 to 4 weeks to show symptoms, an has never happened in my life I called to speak to the manager immediately upon finding out, I was actually still in the doctors office The front manager for the evening of 3/18/22 disregarded any possibility of me acquiring my infestation at their establishment He further explained that due to it being 10 days out, there was nothing he could do for me not even take an incident report He did not ask questions, or hear out all the details and that was the icing on the cake for me For the amount of money I spent as an honors member who just wanted a nice birthday for myself, to have the experience I had is unacceptable I could have certainly saved my money, I am extremely disappointed and suggest you stay else where The area is beautiful but this particular hotel wouldn’t be in my list of places to stay It’s unfortunate to say, but it’s clear that corners are being cut within their housekeeping department even during a pandemic And I should have never overlooked the warning signs, I saw before laying in their bed Because now I’m suffering with a mite infestation in my skin covering my body that I also found out I am highly allergic too and now suffering double With no resolutions or concern

Rachel

I stayed here with my boyfriend from Dec 27-30 in 2021 Upon arrival we were greeted warmly by the front desk and check-in was seamless We even received warm chocolate walnut cookies and complimentary water bottles

That was a nice treat to start the stay with We were able to check in on the app also and picked out our room We only went to the front desk to pick up the key cards because we prefer having a physical key in addition to the app key Upon arriving into our room, the king bed and the room was very nice and cozy and cleanThe bathroom is spacious, and the counter top has so much space which I loved with a bright and lighted vanity mirror However, when I checked the shower heads (there were two), it looked like it could use a good soak and scrub because it had hardened limescale (See pictures)I requested for them to clean it the following morning as we could wait to shower until the next day since their room service options are limited hoursThe following day, room service did a light clean in our room, took the trash and used towels, re-made our bed, and supposedly cleaned the shower heads There was no visible change in cleanliness so I just cleaned one of them myself so that we could shower I felt like it would be pointless to argue and call them back up if they weren’t going to do anything That was quite disappointingThey had an attached restaurant on the ground floor whose food was really tasty and convenient Their servers were kind and we were able to dine in and /or order for pick up to eat in our rooms I wish they could have also delivered the food but no big deal On the occasion we ordered our food to be picked up so we could eat in our room I noticed they gave us ketchup packets for our side order of fries but they were expired I could tell because the packets were extremely puffy meaning bacterial gas build up I threw them out They were so puffy that I knew if I ripped one open it would burst with the gas and contents Better safe than sorry Restaurant needs to check their inventory to prevent guests from having food poisoning Condiment packets are good for only about 90 days I have a food safety license so I knew better than to let myself and my partner consume ketchup packets that were past their shelf lifeAnother thing to note about my stay is that the heater is extremely drying and inconsistent It was cold in December naturally so we used it but I would have to raise the temp to like 79 to get the room at least up to a comfortable 70 It was just rather inconsistent and would make the room feel extremely dry although I tried to keep it at a solid room temp of 72 degreesMy partner and I did not attend the breakfast because it wasn’t complimentary anyway so we would try local restaurants and diners instead which I highly recommend Their restaurant was helpful and convenient for lunch or dinner because it was open late and just a few steps awayOverall, I had a pleasant stay at this hotel minus the poor clean on the shower head and the expired ketchup packets They will hopefully address these issues in the future and have more room service availability I would stay here again because the location was nice and their staff is kind

Pete Ponyboy

The location is great for the area The restaurant staff and food is terrific Not happy at all with room service as I was not told when I checked in that room service was only upon request

On day three as the wife and I departed, I asked for the room to be cleaned while we were away Upon returning 5+ hours later, the room wasn’t serviced I asked the housekeeper, who happened be across the hall, if she planned to clean our room and she said that she was not told toNeedless to say, the desk clerk assured me that the request was made and the manager(?) made excuses for the housekeeping staff Eventually, the garbage was taken out and towels exchangedUpon checking in, the room was clean overall but the couch and chair were stained I’m told by locals that this is the best of the hotels in the area but I am not that impressed

6. DoubleTree by Hilton Hotel Tarrytown (3-star hotel)

About this hotel

Off Interstate 287, this upscale hotel by the Hudson River is 15 minutes’ walk from the 19th-century Lyndhurst Mansion.Bright, relaxed rooms offer flat-screen TVs and free Wi-Fi, plus minifridges and Keurig coffeemakers; some have balconies or terraces. Sophisticated suites add living areas. Room service is available.Parking and an area shuttle are complimentary. A polished restaurant features a fireplace, a terrace and a stylish lounge. Other amenities include a 24-hour fitness center, an indoor pool and a spa, as well as 24,000 sq ft of meeting space.

Things You Need to Know

  • Guests praised the showers
  • 4 min drive to Lyndhurst
  • Some guests complained about the kitchenettes and the beds
  • One of the few hotels in the area with room service
  • Guests praised the polished restaurant
  • Guests liked the lobby, mentioned 54 times in reviews
  • Guests praised the grounds
  • Guests praised the breakfast

Feedback From Real Customers

tfinn

Got married at the Sleepy Hollow Hotel in September of 2021 and it was an absolute blast The venue was fantastic Julie is the best

She was incredibly personable and was there to help at every turn Planning a wedding during COVID was at times tricky But thanks to Julie and her team, I feel confident throughout the whole process The venue is close to downtown, so guests can experience a wide variety of restaurants, bars, etc Then during the actual wedding, they walk straight to their room, which was great because it really got most of the guests involved in the after party The food was outrageously good I’m sure I was expecting it be at that high a level But, it was a major surprise Guests at the wedding still mention the Short Rib, months later If there was anything I had to be critical about, I’d say the rooms could use a bit of an update A few family members had a bit of trouble with their AC units But, overall it still easily warrants 5 stars

Teva Ingrassia

I only stayed one night and booked through a third party app at a very low rate It seems like those rooms might be reserved for an older part of the hotel but I’m not sure because I have nothing to compare it to The bed was comfortable, the TV was a good size, the room came with a refrigerator and coffee machine (no cups though)

The furniture in the room and the rug we’re very dated and not in the best condition I didn’t have a do not disturb sign, a box of tissues, or any cups for the coffee machine Otherwise the stay was fine for one night, and for what I paid The staff at the front desk was extremely friendly

Gail

Did NOT Stay in this Hotel Would not stay in this Hotel It has gone downhill from the busier days of the Hilton Brand

We came for the Restaurant just for a quick bite and Drink It was Closed on a Sunday @ 1pm Not sure why It was even to warm to sit in the Lounge Area so we left Rte 287 is just across so we hopped on to a better place

7. Courtyard by Marriott Montvale (3-star hotel)

About this hotel

Off the Garden State Parkway, this modern hotel is 9.7 miles from Campgaw Mountain.The contemporary rooms offer free WiFi, desks with ergonomic chairs, flat-screen TVs with premium cable channels, iPod docks and minifridges.Social spaces include a living room-style lobby. There are 2 American restaurants, 1 of which serves breakfast, including Starbucks coffee; the other is open for lunch and dinner. There’s also a business center with workstations and printers, and 12 meeting rooms. Other amenities include an outdoor heated pool, an exercise room, a billiards table and free on-site parking.

Things You Need to Know

  • 17 min drive to the Ramapo Valley County Reservation
  • Guests liked the friendly service
  • Some guests complained about the air conditioning and others disliked the kitchenettes
  • Guests mentioned the rooms are unclean
  • Guests praised the American restaurant
  • Guests mentioned room service 11 times
  • The fitness center has weight machines
  • Guests liked the bar

Feedback From Real Customers

Brittany Shaw

Eric is wonderful! We’ve stayed here 3 times for my husbands BMW training and each time Eric remembers us, is so polite, and very helpful He is absolutely the best person to ever deal with while staying here! The hotel is nice, but each time we’ve gotten a faulty fridge in our room so that’s the only downsideMichael… First time we came we asked for advice on getting to the city and instead of giving advice he called a “car service” which cost us $200 for a 30 minute ride to the city

It wasn’t even a car service, it was some dude ripping people off offering to drive them places in the city and charge a $100/hr Big joke!!

J.R. LaReaux

Excellent Front desk staff very helpful and friendly Can not say enough about the welcoming staff and assistance

Superior room at best price in area Well worth it even though we only stayed one night Never mind other places in area If you want great, clean, quiet place with accommodating front desk, pick hereand I’m picky, so happy with our choice

rich w

Hotel felt a bit dated and in need of a renovation The largest elevator was at the rear of the hotel, which was problematic if you used a luggage cart There were no elevator banks close to the lobby

There were smaller elevators closer that held about 4 people but not carts Rooms were small but clean Service was very friendly and helpful They had breakfast but it wasn’t free and a bit pricey There was also a fee to park

8. Fairfield Inn & Suites by Marriott Paramus (3-star hotel)

About this hotel

Set in a modern low-rise building alongside the Garden State Parkway, this relaxed hotel is 3 miles from both Van Saun County Park and Bergen County Zoological Park, and 12 miles from NFL games at MetLife Stadium.Offering desks and ergonomic chairs, the unfussy rooms feature free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and coffeemakers. Suites add separate living rooms with pull-out sofas. Room service is available.Parking and hot breakfast are free. Other amenities include a gym and an adjacent seafood restaurant.

Things You Need to Know

  • Guests praised the clean rooms
  • 15 min drive to Field Station: Dinosaurs
  • Guests praised the friendly service
  • Guests praised the seafood restaurant
  • Guests mentioned “shopping malls” 12 times

Feedback From Real Customers

Kate Sacco

Excellent! Michelle was so helpful in assisting me and my wedding guests to reserve rooms for my wedding weekend The rooms were perfect, very clean and the even places our guests near each other I thought that was such a sweet touch

When my husband and I checked in we were notified they upgraded us to a suite I was so impressed by the experience and will highly recommend this location going forward Thank you for such a pleasant experience!

9. Tarrytown House Estate on The Hudson (4-star hotel)

About this hotel

Anchored by an iconic 1840 mansion, this upscale hotel and conference center is less than 1 mile from the Hudson River and 2.2 miles from Tarrytown.The sophisticated quarters are split among several buildings, and range from traditional hotel rooms to the posh Georgian-style rooms in the historic mansion. All have free Wi-Fi, flat-screen TVs, coffeemakers and seating areas. Some of the mansion rooms have a patio.There’s a tavern-style restaurant and bar serving American fare, plus a business center and 30,000 sq ft of meeting space. The hotel also offers a spa, a fitness center, and indoor and outdoor pools.

Things You Need to Know

  • 4 min drive to Sunnyside
  • Some guests disliked the kitchenettes
  • Guests mentioned the service is unprofessional
  • Guests praised the tavern-style restaurant
  • Guests praised the grounds
  • Guests liked the views
  • Guests praised the fitness center

Feedback From Real Customers

Michelle D.

Gorgeous property Room was nice but wasn’t cleaned properly before my arrival There was old food and drinks in the refrigerator

The safe didn’t work Wallpaper peeling off the walls and there was a used towel hanging on the shower rail Regarding the Pool: The website and the signs at the pool say “adults only” (which was THE reason for booking there) but the pool was filled with kids and the occasional crying children Would have been fine had I willingly known the pool was not advertised as adults onlyFood is outrageously expensive I ordered a pasta dish for dinner in my room It came in a small round plastic takeout container With all the service charges, taxes and tip it cost $52 There was nothing extraordinary about the dish Pic of pasta below The surroundings and property itself were beautiful, but I would not stay there again Didn’t get what I paid for

Ariana Milligan

I stayed at this hotel for a wedding and enjoyed it! You could tell that they’d recently updated the furniture and wallpaper in the rooms I appreciated the blackout curtains and comfortable bed! The room itself was also very clean The hotel is older, but the property has a fascinating history and is quite charming

The staff we encountered were incredibly kind and professional

Anon A

Poorly managed property with disorganized staffThis could’ve been a great hotel with a change of staff an better managementWe got a preview before our trip when we were trying to figure out if there were any restaurants on site that served breakfast

We were told no – twice, when we called the property, only to find out later that there is, in fact, a full service buffet dailyWe checked-in early, only to be given a room where the door and the window would not lock We called the front-desk (getting through there itself is a challenge and took us 20 mins each time after being put on hold), asked to be moved into another roomThey respond “Oh Yes! I forgot that room doesn’t lock” How does something like this slip your mind? Doesn’t your check-in system allow you to block a room that requires maintenance?After waiting for half hour, we had to walk over to the front-desk, someone came back with us to transfer to another room but the window would not lock there At the 3rd try, they tried to move us into a room with a king bed (we had requested for 2 doubles) After wasting 2 hours, we finally settled in the roomService at breakfast left a lot to be desired The waiter was rude Coffee was not refilled When we requested for a refill and waters for the table, he “forgot” to refill my husband’s cup and “banged” the glasses of water that he filled on the table so that they spilled on the phone that was lying besides itNot sure whether his problem was with us or with the jobTO Summarize:Pros: The location of the property is greatCons: The hotel rooms need work – not for an upgrade but to make them basic and acceptableStaff and Management need a changeDefinitely not worth the price that they charge per nightHighly recommend an alternative location for potential guests until the hotel has worked out their kinks

10. Sheraton Mahwah Hotel (3-star hotel)

About this hotel

Off Interstate 287, this upmarket hotel in a glass building is 14 miles from Palisades Center Mall and 11 miles from the picturesque New Jersey Botanical Garden.Unfussy rooms have free WiFi, HDTVs, safes and minifridges, plus tea and coffeemakers. Club-level rooms add access to a private lounge with continental breakfast and evening appetizers (no extra cost), while a suite has a living room. Room service is available.Parking is complimentary. There’s a stylish restaurant with floor-to-ceiling windows, and a chic bar in the atrium lounge, as well as a convenience store. Other amenities include a 24-hour gym, an indoor pool and 2 ballrooms.

Things You Need to Know

  • Guests liked the rooms
  • 6 min drive to the Mahwah Museum
  • One of the few hotels in the area with 24-hr room service
  • The hotel has a concierge
  • Guests mentioned “mountains” 22 times
  • Guests mentioned “Fountain” 21 times
  • Guests praised the views
  • Guests praised the indoor pool

Feedback From Real Customers

Joshua Terenzini

From the highway, it looks spectacular But, navigation of the road and parking lot to get here is the first turn off Then, you enter a beautiful lobby and imagine how nice the rooms are

you’d be wrong if you thought the rooms were special Small, very few working channels, bathroom sink doesn’t shut off all the way, and carpet starting to peel away from wall This facility is like the tale of two cities And for the price, it should be better I think a nicer brand hotel should take it over and make it into what it truly has the potential to be The bed was very comfortable however

Nisha Smith

We stayed at Sheraton Mahwah from 5/12-5/15, 2022 as we were attending an Indian wedding, with 3 functions being held at the hotel  While the hotel itself is nice, the elevator situation was absolutely horrendous  Firstly as the hotel was at almost 100% occupancy, I would have thought the hotel would have ensured that all guest elevators were working

  There was only one out of 3 elevators working and it was a nuisance having such a long wait time to get to the 16th floor  Our repeated requests to the front desk to have the other 2 elevators fixed so we had ease of going up and down fell on deaf ears  We were told to use the service elevator and that is so unprofessional  But the nightmare began on Saturday evening when the only guest elevator stopped working  Some of us were stranded in the lobby, others on their high floors  The younger kids used the stairs to come downstairs but there was no way any one was going to attempt to climb up 16 floors or even 14 for that matter  The service elevator too either stopped working or was locked by the staff  It was so bad that my niece got trapped in the elevator and the fire marshal and police had to come out  Not one word of apology or compensation from the hotel’s side  We missed an integral part of the reception due to this  We travelled from Texas to come for this wedding and then to miss the celebrations due to non working elevators is just unacceptable  Throughout our stay there was no manager on duty or if there was they hid in the back office  I have never seen such a poorly run hotel  I sent an email to the GM, Sam- 6 days ago requesting some kind of response or explanation for this debacle but to date there has been no response from his side which exacerbates the situation  Extremely poorly run hotel  On a side note, housekeeping was great, attended to all our needs in a professional and very timely manner

Carmen Martinez

The building looks really nice My GPS got me there with minor issues They have guest parking

I went to an event I did not stay at the hotel A friend of mine who attended the event stayed at the hotel to be closer to the event She loved her room and the amenities The staff were nice They made sure I got to the right location of the event

11. Edge Hotel (3-star hotel)

  • Address: 514 W 168th St, New York, NY 10032
  • Phone: (212) 543-0005
  • Ratings: 4.3 (445 reviews) Very good
  • Website : Edge Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary hotel offering bright, modern rooms, some with city views, plus Wi-Fi & a gym.

About this hotel

This contemporary hotel is a 2-minute walk from the nearest subway station, 2 miles from baseball games at Yankee Stadium and 6 miles from The Metropolitan Museum of Art.Bright, modern rooms feature wood floors and artwork and come with free Wi-Fi and flat-screen TVs; some offer city views. Upgraded rooms add pull-out couches.There’s a gym. A breakfast voucher is available.

Things You Need to Know

  • 17 min drive to Central Park
  • 3 min walk to nearest transit
  • Guests praised the friendly service
  • One of the few hotels in the area with a fitness center

Feedback From Real Customers

Bernadette

My husband had surgery at the Columbia Presbyterian Hospital which is within walking distance of the hotel We both are so happy that we stayed at the Edge Hotel While my husband was in the hospital and also while we stayed at the Hotel during his recovery, the staff at the Edge Hotel were wonderful! They are all caring and meet your needs as best as they can

They are so helpful, I can’t say enough about them The room we were in was comfortable and clean If you have a loved one that needs to be in Columbia Presbyterian Hospital, and you need a place to stay, stay at the Edge Hotel We were so grateful that we found this hotel Staying here helped a very over whelming situation easier to go through I am not a fast walker, and it took me less than 10 minutes to get to the hospital There are many places in the area to get food, either within walking distance or by delivery There is also a couple of pharmacy’s near by The front desk staff, the cleaning staff and maintenance were all wonderful to us The price is reasonable too! They also give you a $5 breakfast voucher for a near by Bagel shop We highly recommend this hotel and we would definitely stay at the Edge hotel again

Jade Mitchell

I stayed here while in town for my sister’s college graduation Dealing with delayed/cancelled flights and having to check in a day late and after normal check in time, Luis and his staff remained professional and kind I stayed there alone and felt safe

The room had a great view and was clean and adorable Everytime I stepped into the lobby I was met with a smile and a greeting from every single employee I encountered Will definitely be staying here again!

Glenda Hahn

Finally hot water appeared on 4/5/22 Staff was courteous and very friendly We received credit for missing hot water

Luis, at the front desk, was very polite, professional, and helpfulWe’ll definitely stay at the Edge the next time we are in ManhattanMike’s Bagels is the best place in Manhattan for bagels

12. Courtyard by Marriott Paramus (3-star hotel)

  • Address: 320 NJ-17, Paramus, NJ 07652
  • Phone: (201) 599-1414
  • Ratings: 4.2 (645 reviews) Very good
  • Website : Courtyard by Marriott Paramus
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Modern hotel with an indoor pool & an American restaurant, plus free WiFi & parking.

About this hotel

This modern hotel off Highway 17 is a 1-mile drive from shopping at the Paramus Park Mall and a 1.4-mile drive from golf at the Ridgewood Country Club.Contemporary rooms offer free WiFi and flat-screen TVs with premium cable channels, plus desks, minifridges and coffeemakers. Suites and upgraded rooms add living areas, and some feature whirlpool tubs.Social spaces include a living room-style lobby and an American restaurant serving breakfast. There’s also a business center with workstations and printers, plus 2 meeting rooms. Other amenities include an indoor pool and an exercise room, as well as free parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 17 min drive to the George Washington Bridge
  • Guests praised the service
  • Guests mentioned lobbies 19 times

Feedback From Real Customers

Brenda Velez

Booked one night due to a wedding Pleasant experience Room was neat, amazed it had Paul Mitchell products for bathing

My only concern was the noise at the lobby at midnight They had a party there and if my room would be located on the first floor I would be upset

Susan Nussbaum

The hotel advertising did not match the reality They advertise a pool, a restaurant, and normal hotel niceties – however they do not have an open pool, the restaurant has severely limited hours, and they dont clean your room unless requested I went with nieces who packed bathing suits, no one said anything when we checked in about: no pool, limited food hours, or request only cleaning

The first manager kept insisting “we took the pool pics down” even though I had the website up and was showing her a half dozen references The next day, manager #2 was a bit better, I showed her the pic of my room door that had pool guidelines on it!! And she said “oh we tell ppl when they check in” … no they dont We almost didnt eat the day we had to leave bc breakfast ended at 9:30am!! 9:30am!! The man ahead of me on line arguing about venti versus grande size almost cost me my only meal all day! I had NO idea until I was ordering at 9:31am and the girl said “oh let me see if the kitchen is still open”!The rooms were clean, the little restaurant was nice – but the failure to communicate was inexcusable For one manager to say “there is no pool” and “oh we took that pic down” gaslighting me as I held the website up on my phone was surreal And for the next manager to change the story to “the pool is closed for covid”?? Put it on the website then! And at 9:31am to find the restaurant is closing is also something to let guests know clearly

13. Crowne Plaza Suffern-Mahwah, an IHG Hotel (3-star hotel)

About this hotel

Alongside the I-87/I-287, this refined hotel is 19 miles from the Woodbury Common Premium Outlets shopping center and 27 miles from the United States Military Academy at West Point.Contemporary rooms come with free Wi-Fi, 42-inch flat-screen TVs, iPod docks and Keurig coffeemakers. Upgraded rooms add minifridges, microwaves and/or sitting areas. The 1-bedroom suites have wet bars and living spaces with pull-out sofas. Room service is available.Parking is included. A 3-story atrium with a waterfall and a koi pond houses a sleek restaurant/bar. There’s a 24/7 gym. There’s also a business center and meeting space. Breakfast is offered for a fee.

Things You Need to Know

  • Guests praised the rooms
  • 9 min drive to Harriman State Park
  • One of the few hotels in the area with room service
  • Guests praised the friendly service, which has a concierge
  • Guests praised the sleek restaurant
  • Guests praised the lobby
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Mike C

Very good service! The staff was helpful and accommodating I am in town for business in the area and this hotel was perfect for that Breakfast was straight but expensive wouldn’t recommend if it wasn’t the only option

The bare at the Koi Lounge was OK too Mainly because the bartenders determine the bar experience This bartender was the only one and very busy But A1!!!! She earned two of the three stars I give this place!

Robert Eisenhardt

Hotel once was a Holidome Sold and changed with indoor pool covered over It wants to be good but

cleaning service has not cleaned room every day I had to ask to have it done yesterday 2 cleans out of a 7 day stay But better is that the bathroom does NOT HAVE A TOILET PAPER DISPENSER!!!! True You have to hand hold and un-wrap Incredible

Jomy Joseph

On a positive note, the staff was very responsive and the breakfast was delicious!The room was damp and dingy and the sheets were stained Woke up with irritated skin and the shower is missing any form of ventilation The ceilings are popcorn tiles and you will knock into them if you raise your hands

Very poor lighting in most rooms with an awkward view of the parking lot or lobbyBeautiful backdrop in terms of location as it’s nested within luscious greenery but overall extremely disappointed with this experience

14. Hyatt Place Fair Lawn/Paramus (3-star hotel)

About this hotel

This unassuming hotel is 2 miles from Paramus Fritz Behnke Historical Museum, and 7 miles from both the Lambert Castle Museum and Paterson Great Falls National Historical Park.Decorated in neutral tones, the straightforward rooms offer free Wi-Fi, flat-screen TVs and minifridges, plus sitting areas, pull-out sofas and coffeemakers.Parking is complimentary. Other amenities include an indoor pool, a gym and a cafe/bar, plus a 24-hour market and meeting space. Breakfast is available.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 14 min drive to the George Washington Bridge
  • Some guests complained about the beds
  • Guests mentioned the bathrooms are unclean
  • Guests liked the service
  • Guests mentioned microwaves 12 times
  • Guests liked the breakfast
  • Guests praised the bar

Feedback From Real Customers

Daryl Harris

Affordable and comfortable place to stay on business Its not fancy but has the comforts of home you would expect to find The cleaning service does a great job and the free breakfast is okay

I’ve stayed in some that were worse and some that were better Highlights are ; the staff is friendly and helpful , the building could use some work and a 20oz drink is almost 4 dollars at the desk, also there’s some remodeling going on so there construction materials everywhere

kim sandoval

This was by far our favorite Hyatt on our trip The rooms are always consistent at Hyatt What made the difference was the staff

Excellent breakfast buffet each day Consistently had great coffee (strong but not too strong) and the management had the best set up with 3 different coffee stations with all the supplies needed so multiple people can get coffees at the same time They were always restocking items so you rarely waited for anything They also consistently had oatmeal, yogurt, and fresh fruit cut up and added blueberries and other fresh fruit They did the best job of rotating the warm breakfast items as well The staff were friendly and helpful Our room was kept clean while we stayed for the week Hyatt should use this hotel as example for others

Gurnoor Pannu

The staff is amazing! Everyone was so helpful, they would go out of the way to help me out! The room was perfect, I went there to take my exam and as I had requested I was given the exact room, rather better! Everyone was so cooperative all alongTanisha was the best there, she and Justin were always a great help to me and made the best coffee for me I highly recommend this place, it’s amazing

Had the best experience with hyatt till date

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