hotels with balcony in Broadview Heights, OH

1. Sonesta ES Suites Cleveland Airport (3-star hotel)

About this hotel

Off I-71, this straightforward all-suite hotel is 4 miles from both I-X Center convention venue and Cleveland Hopkins International Airport.Functional quarters range from studios to 2-bedroom suites, and all come with pull-out sofas, kitchens and coffeemakers, as well as free Wi-Fi and flat-screen TVs. Some have fireplaces.A hot breakfast buffet, an airport shuttle and parking are complimentary, as are alcoholic drinks on some weeknights. Amenities include a seasonal outdoor pool, a hot tub, a tennis/basketball court and an exercise room, plus a business center and a convenience store.

Things You Need to Know

  • Guests mentioned the rooms are large
  • Guests mentioned the bathrooms are unclean
  • 11 min drive to Mill Stream Run Reservation
  • Guests liked the friendly service
  • Guests mentioned “a fireplace” 19 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Mustafa Kilcak

We enjoyed staying here The suite room was clean and good for kids The bathroom could be cleaner

One of the reason that we have chosen this hotel is the free breakfast We understand due to the Covid, they prepare to go box However, when you don’t eat ham because of religious reason, you should respect it and find a solution for it The first day they gave us cheese and egg sandwiches They were very kind However, the last day the front desk girl says they give whatever in the bag which could be ham or cheese It was not kind and it is not what it is supposed to be if you offer free breakfast or you could give what people ask when you are willing to spare time to get egg and cheese sandwiches Big thanks to the front desk guy to quite her and went to the kitchen and grab what we were asking It is sad to feel for us and for our kids in this way if you cannot eat something else other than egg and cheese sandwiches due to the religious reasons I don’t want my kids to feel bad because of their choice of religions Overall it was good

Christina Jordan

Pet friendly rooms are disgusting I was traveling with my cats so was given a pet friendly room Upon entry the entire place smelled of animal urine

You could see stains on the floor as well where pets have used the carpet as their toilet The area most saturated with animal urine was in front of the bathroom which my cat ended up rolling in I had to bathe him afterwards he smelled so awful of urine from head to toe Even just walking on the carpet barefooted, my feet felt really gross Aside from that nastiness, the beds did not have any fitted sheets however they were comfortable The TV worked great, the shower/hot water worked great, and the amenities were nice The AC worked very well The front desk staff were very friendly as well I was just really disappointed in the cleanliness of the pet friendly rooms We pay an extra deposit for cleaning, you would think the rooms would’ve been in better condition They honestly need to rip up all of the carpets from those rooms to avoid animals having accidents on their floors and retaining all of the smells I’m only giving two stars because the room cleanliness really threw me off It just felt gross knowing that I had to put my things in that room, potentially coming out smelling like animal urine I am very grateful to the friendly staff upfront, but these rooms need more attention

Melissa R. Kosovich

I stayed by myself the night before my wedding, and my husband stayed with me that night Everyone congratulated us without us mentioning we’d just gotten married I think it was because I had mentioned it when I originally booked the room almost a year before

Everyone was super friendly, and kind I accidentally left my Fitbit in the room, and the process to reclaim it was very smooth Setting up a block of rooms for our guests was pretty easy too Would stay here again

2. AC Hotel by Marriott Cleveland Beachwood (3-star hotel)

About this hotel

Off Interstate 271, this straightforward hotel set along a bustling commercial street is 2 miles from both the Maltz Museum of Jewish Heritage and Preston’s H.O.P.E. Playground Park.Featuring wood floors, the relaxed rooms with a contemporary vibe offer free Wi-Fi and flat-screen TVs, as well as minifridges and tea and coffeemakers.Parking is complimentary. There’s also a casual restaurant/bar with Tapas-style cuisine, plus a gym, a coin-operated laundry, and meeting/event space for up to 100 people. Breakfast is available.

Things You Need to Know

  • Guests liked the rooms
  • 9 min drive to the Maltz Museum of Jewish Heritage
  • The fitness center has weight machines

Feedback From Real Customers

Jay DesForges

Stayed overnight for my birthday The location is near everything Clean hotel and room

Housekeeping staff were friendly Front desk staff left much to be desired, no welcome for our tier status The bar area at night looked like fun Hotel smells amazing according to my pregnant wifeNo microwave thoughRoom had a safe, mini fridge, iron and board

Erika Madvid

Pros: they approved early check in for us which was great because we had 6 hours in-between two events that day They were able to provide extra towels They gave us a room on the 3rd floor

Rates were good for the one night stayCons: Really all structural issues: not a really convenient entry to the hotel have to park in the garage across the street and walk to the entrance and take the elevator or stairs just to get to the lobby The entrance did smell of cigarettes and marijuana at all points of the day its not really monitored by staff or security until the evening The lobby was nice very open, seating areas for the tv and barNow the sound/noise issue is UNREAL!!!! You can hear every little sound from the people above you, every door slam shut, walking up and down the hallways Its due to the laminate flooring in the rooms It was all hours of the day and mostly through the night we even had a sound machine that we use for our son and i still heard everythingnow with the cleanliness of the room it was clean except for the floors in the room i think they might have only vacuumed the floors and not mopped because when you get out of the shower and walk in the room your feet are already filthy

Steph

So the only reason I even gave 2 stars versus 0 stars is because of the great location and the potential of the actual building This was our second stay at this hotel in the past two months At first, I wasn’t going to write a review because I thought the bad experience the first time was a one off, but after this second stay I realize it is the trend for this hotel

How do you check-in at a different time on two different stays and the SAME team member is just hanging out there? This second visit, it was multiple people hanging out at the front desk We were never properly greeted and apparently my husband and I were an inconvenience by breaking up their hangout session in order to check in The lady who checked us in never even looked at us once during the check-in process, never mentioned breakfast or anything that was helpful But again I guess we did interrupt her from hanging with her friends AT WORK Fast forward to the room each stay the room looks like it was just used and not cleaned with much effort Especially in the current health and safety climate, I would expect at least half an effort for the room to appear clean But clearly based on the way the front desk staff and other staff members who make the front desk their hang out spot, we should’ve known to have low expectations for anything else in the hotel Although I’m always about having a good time, in the evening, the lobby/bar area turns into a club with a bit too much rowdiness If you’re in to that, you will have fun No one was even at the desk later in the evening (they may have been partying at the bar with other non hotel guests who were using the front driveway as their personal parking lot), or even when we were ready to check-out the next morning Thank goodness we could check-out on the Marriott Bonvoy app We will not be staying here again until there is staff re-training or staffing changes

3. Comfort Suites (3-star hotel)

  • Address: 1464 Town Center Blvd, Brunswick, OH 44212
  • Phone: (855) 239-9300
  • Ratings: 4.5 (227 reviews) Excellent
  • Website : Comfort Suites
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Casual quarters in a relaxed hotel offering free Wi-Fi & breakfast, plus a gym & an indoor pool.

About this hotel

Off Interstate 71, this casual hotel is 4 miles from hiking trails and wooded areas at Princess Ledges Nature Preserve, and 6 miles from Hinckley Lake.Relaxed rooms come with free Wi-Fi and flat-screen TVs, plus microwaves and minifridges. All offer tea and coffeemakers, as well as seating areas.Breakfast is complimentary. There’s a gym and a heated indoor pool, as well as a business center.

Things You Need to Know

  • Guests praised the rooms
  • 12 min walk to Susan Hambley Nature Center
  • Guests praised the service
  • The fitness center has weight machines and elliptical machines
  • One of the few hotels in the area with a pool

Feedback From Real Customers

Amanda Sanders

I stayed here a few days over the weekend and at first all was great The breakfast was really good as well My last day that I was there the hot water didn’t work and I find it upsetting that the hotel didn’t even offer to compensate for the inconvenience

I had to leave out on my trip without a hot shower When I called to complain I was barely refunded a quarter of what I paid for the last night for the inconvenience Not saying this is not a good place to stay but don’t expect much in return if something goes wrong

Greg Garcia

No hot breakfast for the second day in a row We have 11 guys staying here working for the city We are only able to work thru the night and always look forward to a decent breakfast after long shifts

Here they have dropped the ball U can get a waffle, juice, or coffee Not much more than that This is discouraging considering this is a newer hotel We will be staying back at the Holiday Inn from now on

jason mckenna

I go there for some rest and sleep because of my disability they put me in a disability room next to the kitchen wake up 4 in the morning with pots and pan being thrown around on the wall into the sink waking me up no the night was horrible Spending $150 in this day and age is a lot of money just to get some sleep My wife thought it would be a good idea just get some quiet so I can get better and not even close with this hotel do not go there they slam the doors to all the night there was no consideration by anybody

The kitchen door was opening and closing throughout the night and it was just really bad experience There are better rooms the only one disability room next to the kitchen and they told me they had these issues before so why in the world would you put a disabled person next to the kitchen when they need the rest they need There was no note or sincerity when I said something to the people at the front desk some lady named Queen another guy I did not catch his name With a matter-of-fact attitude like yeah we’ve had complaints about that before and I said then why would you put somebody over there I do not know sir she replied I will be calling corporate office very soon it is 7:40 in the morning I’m back at home did he eat the breakfast didn’t drink the coffee I just left

4. Hotel Indigo Cleveland-Beachwood (4-star hotel)

About this hotel

Off Interstate 271, this contemporary hotel is 1 mile from the Maltz Museum of Jewish Heritage and 2 miles from Canterbury Golf Club.Airy, colorful rooms come with free Wi-Fi, flat-screen TVs and coffeemakers. Suites add separate living areas with sofabeds. Room service is available.Parking is complimentary. A refined steakhouse has wooden floors, leather seating and a bar. There’s also a casual cafe, a gym and a business center. Breakfast is available (surcharge).

Things You Need to Know

  • 7 min drive to the Maltz Museum of Jewish Heritage
  • One of the few hotels in the area with room service
  • Some guests complained about the kitchenettes but others liked the beds
  • Some guests disliked the bathrooms
  • Guests liked the service
  • Guests disliked the refrigerators, mentioned 19 times in reviews
  • Guests mentioned microwaves 11 times

Feedback From Real Customers

D.L. Eppy

Checked in 4-30-22, mid day Tiffany at the front desk was niceWhile checking in I noticed the rate wasn’t what my confirmation said

The hotel charged me almost twice what the rate was and no could explain it and said the manager would be there in the morning when we checked out, that never happened I have no words that can describe the disgust I felt in my stomach when we went into our room and pulled the sheets down to see thus See pictures Human hairs, blood on bedding, urine stains Never in all of my travels have I experienced such blatant laziness of it’s employees, and managementNever would I stay at this location, should have their franchise status revoked

Randy Proctor

I left a few incredibly important items at the hotel and they found them and mailed them back to me I cannot thank the staff enough for helping to return one of my most prized possessionsAlso, the hotel room was lovely, and the attached steakhouse gave us an amazing meal!

Jayafk

Save a headache and stay anywhere else Had to cancel trip after testing Covid positive Took 3 days of emails and phone calls to finally speak with someone who was able to help

After days of mind blowing incompetence we were still charged for 1 nights stayI can only hope they use their ill gotten funds to stay at a functioning hotel and observe how it is supposed to work

5. Courtyard by Marriott Cleveland Independence (3-star hotel)

About this hotel

This modern hotel is 5.6 miles from the Cleveland Metroparks Zoo and 9.4 miles from the Rock and Roll Hall of Fame & Museum.Contemporary rooms offer free WiFi, desks, flat-screen TVs with premium cable channels and coffeemakers. Suites add separate living areas and minifridges.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 3 meeting rooms. Other amenities include an indoor pool and a whirlpool, an exercise room and free on-site parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 13 min drive to the A Christmas Story House
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned “Bistro” 16 times
  • Guests mentioned lobbies 18 times
  • Guests praised the fitness center, which has elliptical machines
  • Guests liked the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Sherry G

Absolutely awful will never stay there again, very rude nasty staff including management, after driving for 4hrs with two small kids wanting to go swimming which is why we picked that hotel only to find out that after a certain hr no kids are aloud only adults,I have NEVER heard of such a thing mind you the pool was empty! Room was obviously not cleaned well ,we opened the fridge to find moldy food and milk! No microwave in the room either ,no vending machines I can go on and on !! If I wouldn’t of booked and paid 430 threw a third party we would of left immediately just by the ignorance from the staff as soon as we walked in! It was so bad that I’m gonna try to track down higher management

6. Hotel Indigo Cleveland Downtown, an IHG Hotel (3-star hotel)

About this hotel

A minute’s walk from the Rocket Mortgage FieldHouse arena, this casual hotel among shops and eateries is a mile from both the Greater Cleveland Aquarium and Interstate 90.Relaxed rooms come with free Wi-Fi, flat-screen TVs and coffeemakers, as well as sitting areas. Suites add microwaves, minifridges and wet bars, plus sofabeds and separate living areas.Breakfast (surcharge) is served in a trendy restaurant/bar that has exposed brick walls. Other amenities include an airy lobby lounge, a gym and a terrace. There’s also meeting and event space. Valet parking is available for a fee.

Things You Need to Know

  • Guests praised the rooms
  • Guests praised the beds but some complained about the kitchenettes
  • Walking distance to Cleveland Arcade and Playhouse Square
  • Guests liked that this hotel is near restaurants and bars
  • Guests mentioned bars 18 times

Feedback From Real Customers

Rick S

I was looking for a weekend getaway and didn’t want to go far, I ended up booking here and exploring downtown for the night Very reasonably priced compared to the other hotels in the neighborhood, room was clean and stocked with proper amenities although I would have liked some shampoos provided for the shower Receptionist was very nice, very personable, and made us feel welcome

Room is updated and modern, entertainment in the room is spot on (you have the choice to purchase movies, look at live TV and various other features) and like on every trip, I inspected the Keurig machine in the room Most hotels don’t clean them very well, I was shocked to find the one in my room spotless! This was my first trip I felt comfortable using the machine, this earned instant brownie points with me Gym and lounge are nice, beautiful courtyard to relax and sit by the fire I would book again!

jennifer burks

Completely re-done hotel! We used to stay here regularly when it was a Radisson, and everything was outdated The rooms are now very nice Comfortable beds and nice furniture

Front desk staff and valet were friendly and helpful Breakfast was delicious- we really enjoyed having the made to order menuThe only issue was the elevator Only one of them was in order, which made for a long wait sometimes

Jenny Buchanan

Pretty nice room, one elevator was down the entire time (not so sure they ever get it fixed based off other reviews) Stayed for a conference at the convention center & liked that it was about half a mile away Some good restaurants in easy walking distance but check the hours, most seem to be closed by 10 pm if it isn’t a bar

Valet seems to be the only way to park

7. J. Palen House

  • Address: Cleveland, OH 44113
  • Phone: (216) 664-0813
  • Ratings: 4.6 (43 reviews) Excellent
  • Website : J. Palen House
  • Check-in time: 3:00 PM
  • Quick Summary: 19th-century B&B with Victorian-style rooms, plus snacks, drinks & a 3-course breakfast.

About this hotel

This Victorian-era B&B sits 2.5 miles from the Playhouse Square theater complex, 6.1 miles from University Circle and a 5-minute walk from West Side Market.Elegant, individually decorated rooms and suites feature antique furniture, free WiFi, and flat-screen TVs; some units add iPod docks, private balconies, whirlpool tubs and/or rainfall showerheads. Set off a private courtyard, lofts add hardwood floors and wood beams, and may include such features as kitchens and stained glass windows.A 3-course breakfast is included, and complimentary snacks and drinks are available in the guest pantry.

Things You Need to Know

  • Walking distance to the West Side Market and the Franklin Castle
  • Guests liked the service
  • Guests praised the breakfast

Feedback From Real Customers

Laura Young

My husband and I recently traveled to Cleveland so I could be evaluated for a surgery there, and we picked the J Palen House It was fantastic What really stands out to me is that when we arrived Cleveland had a lot of snow, but the b&b made it a point to shovel out a space for us and put cones down so no one would take our spot

I was just really impressed with the foresight and thoughtfulness to do that for usThere was a plumbing issue with our original room, so they upgraded us to the Palen room The plumbing issue was actually fixed before we arrived, but they still let us stay in the Palen room It was lovely The bed was amazing, I never wanted to leave the tub, the fireplace was cozy, and the food was delicious We had the whole building to ourselves, which was so niceThe one thing to look out for is that our room was on the second floor, and the stairs were quite steep-and the only bathroom we could use was on the second floor It wasn’t a problem for us, but it is something to keep in mind if you have severe mobility issues However, as there are other rooms that don’t require stairs, I wouldn’t see it as a deal breaker for anyone staying I’m sure all of the rooms are wonderful to stay inWe’ll actually be traveling to Cleveland again soon for my surgery, so we’ll probably stay at the Palen House again then

Corey Venezia

Diane and Doug were great! We stayed in The Roost, which was very rustic and unique My wife and I both loved it The breakfasts they served us were absutely delicious

They laid out rose petals and towel swans for my wife, our 4 month old we brought along, and myself I was even able to pay them to get a dozen rozes and chocolate covered strawberries ahead for Valentine’s Day This trip was perfect If you need food recommendations, make sure to ask them as well We used 3 of their recommendations and were not disappointed in the least Highly recommend this experience!

Kelly Textoris

We stayed in “The Roost” during our last visit to Cleveland and absolutely loved everything about it The room was so comfortable and had everything we needed The bed was amazing! Diane our host made fresh delicious cookies for us and breakfast

The mini bar was stocked with free beverages and snacks! Perfect location for getting around Cleveland and located in such a fun neighborhood You can walk everywhere Will definitely be staying again

8. Home2 Suites by Hilton Cleveland Beachwood (3-star hotel)

About this hotel

On a grassy plot off Interstate 271, this informal all-suite hotel is 16 miles from the shops and restaurants in Downtown Cleveland, and 5 miles from walking trails at Acacia Reservation.Bright, relaxed studios have free Wi-Fi, plus flat-screen TVs, pull-out sofas and kitchenettes. The 1-bedroom suites offer separate living/dining rooms.Complimentary amenities include parking, and a breakfast buffet served in a modern dining room. There’s also an indoor saltwater pool, a fitness room, and a terrace that has BBQs and a fire pit, in addition to a coin-operated laundry.

Things You Need to Know

  • Guests liked the rooms
  • 7 min drive to the Maltz Museum of Jewish Heritage
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • The hotel has a nightclub

Feedback From Real Customers

Anthony Adams

Booked 5 Nights First night they did not have our room available and they booked us a hotel next door Second Night, room not exactly as pictured online

Linens not supplied in room for pull out Had to request Linens and pillow covers and go to front desk Trash under cushions Thin walls so we heard the loud neighbors until 3am Highway noise also apparent We requested towels and none delivered We then requested room-cleaning and towels nothing Shirtless guest in breakfast room, Employees smoking at front door and talking on phone, etc The room interior was pretty nice, but the service was not With the poor service, thin walls, and partying guests, it makes me think this is more of a nicer version of motel 6 with a kitchen added Not worth it in the end there are better options

Jo MV

The hotel was clean and updated The employees were kind and helpful I appreciate virtual check-in, keycard and room status

The room was spacious for the price, but rather small for a suiteBreakfast was included and had gluten-free options including several omelets, eggs, and gritsI was disappointed that even though I included a note when booking an accessible room that I am a wheelcbair user, I was given a non-accesible room

Pamela Bell

My sweater was stolen! I accidentally left my sweater in the closet I am POSITIVE I left it there When I contacted Customer Service I was advised that if their staff finds any left property they would place in lost and found

Well obv NOT! The sweater was a nice and I guess someone liked it Dishonesty disgusts me Hilton advised me that I have no recourse Shame on you Hilton!

9. Home2 Suites by Hilton Middleburg Heights Cleveland (3-star hotel)

About this hotel

Off a road lined with restaurants and shops, this contemporary, colorful all-suite hotel is 4 miles from both Cleveland Hopkins International Airport and the International Exposition Center.The warmly decorated studios feature pull-out couches, as well as kitchens, free Wi-Fi, and flat-screen TVs. The 1-bedroom suites add separate living and dining areas. Kids stay at no charge with an adult.Complimentary hot breakfast is served in a casual dining room. Other amenities include an indoor heated pool, an outdoor grill area, and a combined fitness and laundry facility. Parking is available.

Things You Need to Know

  • Guests praised the kitchenettes
  • 10 min drive to Mill Stream Run Reservation
  • 13 min drive to Cleveland Hopkins
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “dogs” 18 times
  • Guests mentioned microwaves 11 times

Feedback From Real Customers

Shoppin Sher

If you’ve been to a Home two suites before, it’s just like the other one but a little bit nicer than some The amenities are new and it smells good and cleanThe front desk staff were all friendlier than average and I thought everybody was nice that I interacted with

The breakfasts are decent They’re the same as at the other Home2 suitesI don’t like the bedding at Home2 suites I’m used to the Hyatt down comforters and my own down comforter at homeI was pretty disappointed that I specifically booked a hotel using an indoor poor pool filter and their pool was completely shut down How difficult is it to change the filter when you close your pool down? It can’t be that hardI was also pretty disappointed that I was locked out of my room when I went back to get my luggage after taking my dogs out It was right at 12 All the other hotels and have a check out at a certain time give you a window There’s been a lot of times when I’ve gone back from my second load 10 minutes after the checkout time and I’ve never been locked out right on the minute I was supposed to be checked out before That’s not a very good way to make people feel welcomed and appreciated

marcus6lj

Cleanliness of this hotel is going down quickly After staying here for the last three years at different times The last few stays between have revealed a carelessness in cleaning the bathrooms, changing sheets, dusting and the shower doors, forget about it

We initially booked one night needed another night But decided to choose another hotel To add insult to injury excuses seem to be the order of the day From the color of the cleaning solution to oh that dirt is only on the side of the shower Will look to corporate for solutions because addressing on site management is a moot point Disappointed Diamond member

Troy Bornhorst

Dog pee and noise! But will be backWe stayed just one night, Saturday Had two rooms… One of them reeked of dog/cat urine

The other smelled fresh The room itself was otherwise clean, breakfast was great… The staff was overall decent The person checking me in Saturday afternoon was a bit short/rude, but the person (Heather) on Sunday morning was great The floor was crazy loud Saturday night with partying families, but that’s not really the hotel’s fault Sunday morning the same crew was ridiculously loud/messy at breakfast They trashed the whole scene, left a mess, and dodged The staff handled it really well I’d stay again, just didn’t personally get sleep or have a great night or morning Not the hotel’s fault per se

10. SpringHill Suites by Marriott Cleveland Independence (3-star hotel)

About this hotel

Off Interstate 77, this informal all-suite hotel in a modern building close to casual eateries is 9 miles from pro basketball and baseball games in downtown Cleveland and 20 miles from Cuyahoga Valley Scenic Railroad.Streamlined suites with contemporary decor feature free high-speed Wi-Fi, flat-screens and iPod docks, plus kitchenettes, and living areas with sofabeds.A breakfast buffet and parking are complimentary. Other amenities include a laid-back lobby restaurant/bar (limited hours), an indoor pool, a hot tub and a gym. There’s also a convenience store.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 11 min drive to the A Christmas Story House
  • Guests praised the friendly service, which has a concierge
  • Guests praised the restaurant
  • Guests mentioned lobbies 15 times
  • Guests praised the bar

Feedback From Real Customers

Lindsey Simpson

The hotel itself was nice, I loved the room For the most part, it was clean and the breakfast was good The reason I am giving the hotel two stars is because I suspect theft after requesting room service from the hotel

I had a piece of jewelry tucked away before room service and after packing the jewelry box and bringing it back home we unpack it and a pair of earrings were gone from it I wouldn’t be so mad if they weren’t my grandmothers who had passed last year and the ones I wore in my wedding They were not worn or taken out the rest of the trip so who else would have taken them out? Just be mindful when staying here about your belongs and who enters your room!

Crystal Hamilton

Rooms seemed visibly clean at first, until we started noticing cup stains on counters, someone else’s hair on the nightstand, dirty counters behind ice bucket and coffee machine Hot tub was visibly filthy with smelly, musty water Scent used in hotel smelt clean at first, but started to make me feel sick after a few days

Could use some hot items on breakfast menu for the price Pool was fine, as well as fitness center Beds seemed clean and comfortable There was a small bug crawling on my son’s pillow – not sure if it was a bed bug or not No bites TV is in bad position in relation to beds Our daughter slammed her finger in the sliding bathroom door – has no stopper and slides very fast if not familiar with that kind of door like our daughter Staff pleasant Housekeeping friendly and accommodating

Scott Stallings

We found the hotel was clean, the room was spacious, and the staff was friendly Look at the pictures closely because the one bedroom is a studio room with a bathroom It’s not like Residence Inn or other Marriott properties where one bedroom is actually one bedroom

The only separation between a couch and bed is a desk with a tall backing On this basis, the room with two queen beds could be listed as a two bedroom

11. Sheraton Suites Akron Cuyahoga Falls (3-star hotel)

About this hotel

Set along the Cuyahoga River, this modern all-suite hotel is a 12-minute walk from Falls River Square and 10 miles from Akron Fulton International Airport.The modern suites have free Wi-Fi, separate living areas, flat-screen TVs, minifridges, microwaves and coffeemakers. Upgraded suites provide balconies, city or river views, kitchenettes and/or are bi-level. Club suites offer private-lounge access, breakfast and refreshments.Parking is free. Amenities include a casual American restaurant and a fitness center, plus a heated indoor pool, a whirlpool and a sauna. There’s a business center and meeting space. Breakfast is available for a fee.

Things You Need to Know

  • 4 min drive to Gorge Metro Park
  • One of the few hotels in the area with room service
  • Guests praised the large rooms but some thought they were unclean
  • Guests liked the restaurant
  • Guests mentioned “Ballroom” 13 times
  • Guests praised the views
  • The fitness center has weight machines
  • Guests praised the nightlife

Feedback From Real Customers

Ashley Lucas

Very disappointed The staff was not friendly, the guy at the desk was rude when I asked about the $50 fee that was charged to my card that I was unaware of when booking [Front desk never said anything and it was my first time staying here]

The beds were so hard, I didn’t sleep the 2 nights I stayed It felt like I was sleeping on a wooden board The couch was more comfortable than the bed and thats where I slept The lights were so dim we couldn’t see much to get ready There was no soap in the bathroom when arriving, so I had to go down to the front and ask No bags in the trash cans The TV in the living room of the suite wouldn’t pick up reception for the channels, only one channel worked and wasn’t fuzzy Drinks were over priced and the vending machines were only ice machines For what we paid for the room, I could have went somewhere actually enjoyable We won’t be back

Dawn T

The ONLY thing that saved this rating is the location and the staff The hotel is in DESPERATE need of renovation It’s very brown

Very 90s The microwave in our room looked like one of the first microwaves ever made The beds were uncomfortable, but the view was amazing There’s even a special deck that overlooks the falls that is just for guests I’m glad we stayed here, but wouldn’t return unless they decided to upgrade But this place was super busy, so chances are, they won’t be updating any time soon It definitely was not worth the price paid, in my opinion

Jack Moyle

The staff at the Sheraton Suites Akron Cuyahoga Falls was amazing! The hotel itself was great, and the location is top notch While eating at the restaurant, you get a great view Cuyahoga River – it feels like you are on top of the waterfalls The proximity to restaurants and shops is first class

There are multiple shops within a quarter-mile of the hotel Highly recommend

12. Residence Inn by Marriott Cleveland Independence (3-star hotel)

About this hotel

Off I-77, this relaxed all-suite hotel is 7 miles from Cleveland Metroparks Zoo and 9 miles from Progressive Field, home of the Cleveland Indians baseball team.Streamlined suites feature free Wi-Fi, full kitchenettes and sitting areas with pull-out sofas, as well as desks and flat-screen TVs. Upgraded suites include fireplaces, and 2-bedroom suites provide separate living rooms.Breakfast and parking are complimentary, as are regular evening socials. There’s a seasonal outdoor pool, a hot tub, an exercise room, and an outdoor court for tennis, basketball and volleyball. Other amenities include 2 meeting rooms and a business center, as well as a coin-operated laundry.

Things You Need to Know

  • 12 min drive to the A Christmas Story House
  • Guests liked the friendly service
  • Guests mentioned the rooms are unclean
  • Some guests disliked the bathrooms
  • Guests praised the restaurant
  • Guests mentioned “suites” 19 times
  • The fitness center has weight machines and elliptical machines
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Matt Kelichner

The manager was very nice and empathetic Unfortunately, our room was absolutely disgusting and no where near what we expected during this trip There were 3 garbage cans in our two bedroom suite and of those three, one was still full of trash and one didn’t have a bag inside when we checked in

There were all kinds of sticky / tacky substances on the doors, counter, and night stand We had two separate two bedroom suites and none of the 6 TVs in our rooms worked, all 4 beds looked like the top layer of blankets were just pulled up vs the sheets actually being changedThere were bags of garbage and towels all over the property which was as bizarre as it was gross We were there for 3 days and it was progressively worse each day We wound up checking out a day early purely because of the condition of the hotel There’s a major difference between an older property and a poorly maintained property

Chris White

I am in the middle of an 11 night stay and things have already been rather disappointing, to say the least I will edit with additional informationLocation: The hotel is conveniently located to the city of Cleveland

It is in a safe area and quite a few food options are nearbyFacilities: The hotel layout is confusing and is definitely dated It could use some upkeep I am in a studio suite with a fireplace The area in front of the fire place on the floor has a soft spot that I avoid as I don’t want to fall through The television system does not save information from Netflix or other streaming services like I am accustomed to It also zooms in the picture on streaming services randomly The laundry room is inoperable The washers all broke and apparently they did not start repairs until the final one broke The closest laundromat is 28 miles away… Very inconvenient for someone without a vehicle The common areas could use some cleaning as well The picture is, what I am hoping is, ketchup that has been on the wall in the stairwell since I checked inStaff: Interactions with staff have been hit of miss Everyone has been very polite, but I am assuming a lot of newer employees at the locationBonvoy: I was given an upgraded room to the fireplace suite upon check in which is always appreciated My status was kind of acknowledged when checking in (has never been important to me) I requested a late checkout when I checked in electronically and there were no issues

Irene Aschenbener

We stayed in this location several times It has never been great, but We travel with dogs and and usually accept we won’t get the best room This time we were put on the 2nd floor and I ask to be moved because of the dogs- up and down stairs

We were put in room 2 and it was filthy! Surface’s dirty, walls, dust on sides of beds, lamps, drawers would not stay closed on the dresser, needed to be vacuumed Cushions missing off the back of the couch, no chair in room I called front desk, offered small wipe’s to go over surfaces They had no other roomsThe next morning my dog pick up a medication off the floor and I went to speak to the manager, KathyShe did have the room cleaned, it was better not great, waived my do fee, but I really don’t think she cared No one should have been put in that room in the first placeBut hey location is convenient -hence the 2 stars I expect more out of Marriott

13. TownePlace Suites by Marriott Cleveland Solon (2-star hotel)

About this hotel

On a tree-lined street, this modest all-suite hotel is 5 miles from the Great Falls of Tinkers Creek, 7 miles from Hard Rock Rocksino Northfield Park and 9 miles from Aurora station.The sleek, streamlined suites include free Wi-Fi, flat-screen TVs and kitchens, plus living rooms with sofas.Breakfast and parking are complimentary. Other amenities include a restaurant, an indoor pool and a fitness center, plus BBQs. Event space is available.

Things You Need to Know

  • The rooms have microwaves and kitchenettes
  • 11 min drive to Great Falls of Tinkers Creek
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned pools 12 times

Feedback From Real Customers

April Brooks

So I like the rooms also the hotel I just wish it was a little bigger Also if they had adjoining rooms would be fantastic Having a dishwasher is for sure a plus

If your alone or a couple with no kids than this is perfect for a long term stay If you needed to with kids it can feel a little cramped It’s in a decent location I mean it’s Solon so there are restaurants and things to do The pool is also pretty small besides that it was a nice place to stay Pretty clean as well I mean it’s a hotel Worth staying at that’s for sure💛

Laura Skrebunas

We stayed here this past weekend as we were in town for my daughter’s wedding shower The staff and experience was amazing from beginning to end! The staff was friendly and went over and above to make sure our weekend was amazing The hotel breakfast was a step above the usual breakfast fare we’ve gotten at hotels, and the rooms were comfortable and beautiful

Thank you-we definitely will stay here any time we are up in this area!

Jennifer Cox

The hotel is nice, clean, new — love the flooring in the rooms, especially, because

well, COVID makes carpet not the best choice! I wasn’t there long enough to make use of the amenities beyond a glass of wine at the bar, but the physical amenities are way less important to me than the staff Maybe there’s a factory in Chagrin Falls/Solon that produces nice people? Maybe it’s the water? Whatever the reason, the staff was amazing and just made my stay during a stressful business trip so enjoyable I just called today to book another stay, even though other hotels are closer to my meeting this time!

14. Homewood Suites by Hilton Akron Fairlawn, OH (3-star hotel)

About this hotel

This straightforward all-suite hotel off I-77 is 7.1 miles from the Stan Hywet Hall and Gardens, and 12.3 miles from the Akron Zoo.Informal studio suites come with fully equipped kitchens, dining tables, and sitting areas with pull-out sofas, plus free Wi-Fi and flat-screen TVs. Upgraded suites add separate living rooms.Hot breakfast, a grocery shopping service and weekday socials are complimentary. Other amenities include a 24/7 convenience store, an indoor pool and a fitness room. A business center and meeting space are also available.

Things You Need to Know

  • The rooms have refrigerators
  • 10 min drive to the Cuyahoga Valley National Park
  • Guests mentioned the rooms are unclean
  • Guests mentioned hot tubs 12 times
  • The fitness center has weight machines and free weights

Feedback From Real Customers

Va Velle

Excellent hotel! Every hotel needs a Cece! She was amazing and turned my frown upside down when we checked in, considering we booked online in the wrong location by accident Everything was top notch here Our room was immaculate and well appointed

Tons of great restaurants withn a couple milessteak house, seafood, hibachi, etc Others left negative breakfast reviews but our experience was completely opposite The food was delicious, omelets, sausage, French toast sticks, waffles, bagels, yogurt, fresh fruit and cereal not to mention juice, tea and great coffee We went down around 9:30 and the cook was just bringing out more eggs and food, making sure the guests had plenty to choose from Checkout was great, made even better by Cece and some great conversation to start our day and trip home Highly recommend staying at this location

Ms. G

My room had the potential to be great But, the bed was right next to someone else’s toileting so every time someone needed to use the bathroom it sounded like it was right next to my head and I heard all the water coming down Interrupted my sleep too

They need to fix thatBut overall it was a very nice hotel in a very good location

Rich Campbell

Hey! This was the worst hotel I have ever stayed at! First: the shower was covered in dog hair 🙂 then, I’m positive there was a bed bug in it (don’t worry, it was dead Second of all, there were FIVE wooden clothes hangers tucked UNDER the sheet of the bed we were supposed to sleep in Does this not sound desirable enough? Second of all, the amazing employees of this establishment left not only the used wet towel of the previous guests, but they also left the delicious-scented USED bar of soap from the previous guests in our room

Our room number was 318 and I would actually demand a full refund if I want staying at the Scary-Ott hotel Please, never visit Akron, Ohio, or any Marriott Hotel, for that matter

15. Home2 Suites by Hilton Cleveland Independence (3-star hotel)

About this hotel

Off Interstate 77, this informal all-suite hotel in the bustling Rockside Road business district is 9 miles from the Quicken Loans Arena, an entertainment and sports venue, and 11 miles from the Rock & Roll Hall of Fame and Museum.The unfussy studios and 1-bedroom suites offer free Wi-Fi, flat-screen HDTVs, kitchens, and living areas with pull-out couches. Kids age 17 and under stay at no extra cost with an adult.A breakfast buffet and parking are complimentary. There’s a convenience store open 24 hours. A patio features BBQ grills, an open fire pit and TVs. Other amenities include an indoor pool and a combined fitness and laundry facility.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 12 min drive to the A Christmas Story House
  • Guests praised the friendly service
  • Guests mentioned microwaves 11 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • Guests liked the indoor pool

Feedback From Real Customers

Jack Sparky Frahn

For the price of the room and what we got we were not happy The room was to small, way to long The shower pressure was horrid and it took to long to take a shower

The breakfast was slim pickings and it tasted like it was 3 days old Coffee was good One night I bought a tea and a granola bar from the front desk and it was 7 dollars? I know convenience pricing but wow! The bed was to stiff and we did not get any sleep We will not be staying here at this hotel again

Jen Bradburn

Room was very large (I believe it was an accessible corner room) and had everything I needed Thought it was great hotel until I noticed housekeeping issues (a dirty washcloth sitting above the shower from previous guest and a long hair that didn’t belong to me on outside of bathtub) Morning breakfast was on lower end of hotels in this class

Pool was out of service, which was not reflected on Hilton website when I booked The front desk said it had been shut down for quite a while waiting on parts and no timetable for reopening Hotel is next to office buildings so guests are mostly for corporate travel Room was very quiet even though I was worried because I was next to elevator, stairs and ice maker (these happened to be the only things I asked to avoid when booking and are also in my hotel account information) I was not informed that you had to request housekeeping or they do not clean your room and there was no door hanger for my room to request cleaning Actually I’m assuming this was their policy since my room did not get cleaned while I was there I only stayed 2 nights with very late arrival the first night so it wasn’t a big deal to miss housekeeping, just would have appreciated some signage or instructions at check in if you needed to request it

Joe Brooks

My wife and I sometimes take road trips that have Cleveland as a stopover destination We had a pleasant one-night stay at this hotel in 2019 when we visited the Rock and Roll Hall of Fame On this trip we went to see the house from the movie A Christmas Story

This hotel was also conveniently located within about 5 miles of that destination, so we decided to stay here again on our July 2022 trip, also a one-night stayWe found that our experience in 2022 was also very pleasant and very similar to our 2019 stay We’ve noticed that some hospitality venues (ie, restaurants and hotels) seem to have suffered a bit due to Covid, but this hotel seems to have been unaffected The service was friendly and efficient, just like it was before CovidWe arrived after midnight and the night desk clerk checked us in She was friendly, welcoming and helpful Our rooms were well appointed We had the same full kitchen with a small refrigerator, a microwave and a dishwasher, sink, cupboards, plates and silverware The bed was comfortable, and the room was nice and quiet The bathroom was clean and had the usual amenities, including complimentary soap, shampoo and conditioner Water pressure, which is a problem in some hotel showers, was good hereThe complimentary breakfast was decent with a variety of breakfast foods available, including omelets, sausage patties on an English muffin with or without egg and cheese, waffles, fruit, breakfast cereals, packets of instant oatmeal, yogurt, muffins, milk and orange juice The only issue was that their orange juice dispenser was dispensing orange juice that was a bit watery – possibly a temporary condition that could have been easily rectified by refilling the machineWe asked for and received a late checkout Although we were about 15 minutes late leaving our room, no one complained and we did not feel like we were being hustled out of the room, which happens at some hotels Our checkout was fast and easy

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