hotels with balcony in Irving, TX
1. Hampton Inn Dallas-Irving-Las Colinas (3-star hotel)
- Address: 820 W Walnut Hill Ln, Irving, TX 75038
- Phone: (972) 753-1232
- Ratings: 4.1 (801 reviews) Very good Eco-certified
- Website : Hampton Inn Dallas-Irving-Las Colinas
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Classic lodging with an outdoor pool & a gym, plus free Wi-Fi, breakfast & parking.
About this hotel
This low-key modern hotel in a commercial area off Highway 114 is a 12-minute walk from Thomas Jefferson Park, and a 1-mile walk from the National Scouting Museum.Relaxed rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels, microwaves, minifridges and coffeemakers. Upgraded rooms add pull-out sofas.Free perks include parking, daily hot breakfast and weekday breakfast bags to go. There’s a gym and an outdoor pool, plus a business center and a meeting room.
Things You Need to Know
- Guests liked the clean rooms
- 13 min drive to the Grapevine Vintage Railroad
- 13 min drive to Dallas/Fort Worth International Airport
- Guests liked the service
Feedback From Real Customers
Bay Bay
I would definitely recommend this hotel!! The room was clean, big, bed was comfortable, shower water was hot and the breakfast was good There should have been more options but it was good The staff was nice, professional, and helpful
Housekeeping cleaned my room while I was gone and that was amazing!! I stay in different hotels each week that I’m in Dallas and this is the first hotel that cleaned my room since Covid
Deanna Swenson
Disappointed with Hotel considering it is a Hilton chain Room was very hot when we arrived & never cooled off Hotel was tidy but hallways & elevators had trash scattered in areas
Only 2 wash cloths in a room Location was great & front desk help was very kind & welcoming Arrived after 10 pm so we didn’t request help with air conditioning Thought it might cool off but never did Didn’t sleep well in the hot room
Eman Sherif
My stay here was amazing! The rooms are clean, the area is quiet, and the view wasn’t bad at all! The hallways are kinda humid, and only one elevator operates The breakfast was okay, and it was nice because it was a free all you can eat buffet in the lobby from 5am to 10am In conclusion, I highly recommend this place if you’re visiting Dallas!!
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2. Dallas/Fort Worth Airport Marriott (3-star hotel)
- Address: 8440 Freeport Pkwy, Irving, TX 75063
- Phone: (972) 929-8800
- Ratings: 4.2 (2196 reviews) Very good
- Website : Dallas/Fort Worth Airport Marriott
- Quick Summary: Sophisticated lodging with American dining & a free airport shuttle, plus indoor & outdoor pools.
About this hotel
This upscale hotel is 2.7 miles from Dallas/Fort Worth International Airport and 7.2 miles from the Irving Arts Center.High-end rooms and suites come with pillow-top mattresses, sitting areas and coffeemakers, as well as 32-inch flat-screen TVs, iPod docks and Wi-Fi (fee). Upgraded quarters add balconies, airport views, free breakfast, club-lounge access and/or pull-out sofas.Parking, an airport shuttle and lobby Wi-Fi are complimentary. There are 2 modern restaurants serving American cuisine. Other amenities include a fitness room, a business center and a hot tub, plus indoor and outdoor pools.
Things You Need to Know
- Guests liked the clean rooms, which have minibars
- 8 min drive to the Grapevine Vintage Railroad
- One of the few hotels in the area with room service
- Guests liked the fitness center, which has weight machines
- One of the few hotels in the area with an indoor pool
- One of the few hotels in the area with a bar
Feedback From Real Customers
Hannah Shivers
Overall, I had a good stay The hotel is beautiful My king room was very comfortable
Nice bathroom with large showerMy only complaint is the $23 continental breakfast There is someone making omelettes if you want one, but the rest of the food is your standard continental breakfast fare There aren’t any other breakfast options nearby, so you’re kinda stuck paying it if you want something to eat Really overpriced for toast, scrambled eggs, and fruit
Amanda Palandri
I am a flight attendant and i can personally say that i loved this hotel room It was so beautiful and clean and felt so fresh The bathroom was floor to ceiling beautiful gold swirled white marble and had 3 different lights
It feels so expensive and cleanThe hotel driver, Tracy was so friendly and caring I wasn’t sure if my reservation was for AP north or south She walked in with me to AP north and waited for me until i had my reservation confirmed and i was checked in She was planning to take me to AP south if i was at the wrong hotel Thank you again Tracy
Anthony Zammit
My wife and I arrived into Dallas on route to Canada but missed our connection, we were recommended this Hotel and so grateful we were Picked up and dropped off the next day by shuttle 10 minutes max We had a great dinner at their restaurant and a couple of cold beers were we were waited on by great staff
The check in staff were awesome and understood our frustrations so they went above and beyond to make us smile and made sure we were comfortableThank you so much for putting a Big Dallas smile on our faces ⭐️
3. Hilton Garden Inn DFW Airport South (3-star hotel)
- Address: 2001 Valley View Ln, Irving, TX 75061
- Phone: (972) 313-2800
- Ratings: 4.3 (833 reviews) Very good Eco-certified
- Website : Hilton Garden Inn DFW Airport South
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Airport hotel with American restaurant, plus a pool with a shaded patio and chic terrace.
About this hotel
This airport hotel is a 9-minute drive from Dallas/Fort Worth International Airport and a 4-minute drive to shopping at Irving Mall.All rooms and suites offer modern decor and custom-designed beds, plus flat-screen TVs, microwaves, minifridges and free WiFi.There’s a cooked-to-order breakfast (fee) and a restaurant serving American and Southwest cuisine, as well as a modern bar and a 24/7 market. There’s also a fitness center and an outdoor pool with a shaded patio, and a chic terrace with a fire pit and relaxed seating. Additional amenities include 8 meeting rooms, a ballroom and a business center, plus a free airport/area shuttle.
Things You Need to Know
- Guests praised the clean rooms
- 7 min drive to the American Airlines C.R. Smith Museum
- One of the few hotels in the area with room service
- Guests liked the restaurant
- Guests mentioned lobbies 18 times
- Guests praised the fitness center
- Guests praised the outdoor pool
- Guests liked the modern bar
Feedback From Real Customers
Gerek Young
Our stay was magnificent! The hotel was very clean, close to restaurants and stores, just minutes away from Downtown Dallas The staff went above and beyond to make sure we were 100% satisfied and provided friendly customer service Huge shout out to Jennifer the Front Desk associate who is the sweetest from the time we checked in to check out
She made sure we had a wonderful room during our stay which was my birthday trip Also, a huge shout out to the hotel manager Jackie, very friendly customer service and she made you feel so welcomed Thank you!
Christina
I was here for a business conference It was clean, well kept and nicely decorated It’s in a fantastic location, near DFW airport and major roads
The food served dor our meeting was okay, but did provide a lot should you be hungryIf you had a craving or need for headache medicine, etc, there is a small area for purchase of those items Candy bars start at $3Overall, this is a nice hotelThe restrooms were clean
Paul
It’s average Management needs to train all staff better Do kids eat free at breakfast or not
Why does my room rate include only breakfast for 1 but I have 2 adults and 2 children Isn’t the rate based on 4 occupants?Stayed there a month Never asked for room clean as we did it our self The one time we asked for room clean they didn’t change the sheets and didn’t vacuumed Lazy
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4. La Quinta Inn & Suites by Wyndham Dallas – Las Colinas (2-star hotel)
- Address: 4225 N MacArthur Blvd, Irving, TX 75038
- Phone: (972) 261-4900
- Ratings: 4.1 (731 reviews) Very good
- Website : La Quinta Inn & Suites by Wyndham Dallas – Las Colinas
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Brightly decorated contemporary property with event space, plus free area shuttle, breakfast & WiFi.
About this hotel
This colorful contemporary hotel with outdoor patio seating is a 12-minute drive from the Dallas/Fort Worth International Airport and a 17-minute drive from the Dallas Love Field Airport.The modern rooms include pillow-top mattresses, free WiFi and flat-screen TVs with premium cable channels, plus minifridges, microwaves and coffeemakers. Suites add separate living areas with sofabeds or whirlpool tubs. Kids 18 and under stay free with a parent or grandparent.Free continental breakfast, a local shuttle and parking are offered, as well as an outdoor pool and a fitness center. There’s also a business center and conference facilities.
Things You Need to Know
- Guests praised the large rooms and the beds
- 17 min drive to Klyde Warren Park
- Guests praised the friendly service
- Guests praised the restaurant
- Guests praised the breakfast
- Guests praised the fitness center
- One of the few hotels in the area with a hot tub
- Guests praised the bar
Feedback From Real Customers
Karly Worth
My experience at this hotel was incredible! The shuttle picked me up seamlessly from the airport upon my arrival My suitcase zipper broke and the staff fixed it for me The rooms were spacious, very clean and peaceful
Gym was sufficient for a hotel gym and breakfast was good also!Will definitely be staying here again and highly recommend!
Jess Lynn
My friends and I were able to book the same day we needed to stay after our horrible experience at a different hotel we were supposed to have a booking at We went through Bookingcom and once we arrived shortly after booking, they got us our hotel keys and into our room without a single issue! The front desk staff were wonderfully polite and made the experience very easy and comfortable, and checking out on the 5th was just as easy
The room was very clean and the beds were comfy, it was a great place to relax and escape the Texas heat and the commute from this hotel to the Irving Convention Center was fairly short which is a huge plus for my group! Room service was very polite and in general, our stay ended up being very pleasant on all fronts We will be coming back the next time we need to book a hotel in Irving!
Brittany Jackson
I’ve stayed here for 2 weeks and I don’t have any of the issues I’ve read from others ! Except for the mildew smell in the front when you walk in but that has been remedied The housekeeping is impeccable and I love the breakfast I’ve been helped with fees as well as it relates to my pets
I have no need to use the shuttle but if I did I do understand there’s times where a driver is not available but that’s happened at other places I have stayed and we just found alternate means of travel and we’re young adults on a budget and we didn’t mind Everyone is friendly I feel at home here
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5. Omni Las Colinas Hotel (4-star hotel)
- Address: 221 Las Colinas Blvd E, Irving, TX 75039
- Phone: (972) 556-0800
- Ratings: 4.4 (3058 reviews) Very good
- Website : Omni Las Colinas Hotel
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Upscale lodging with a refined restaurant, an outdoor pool & a spa, plus meeting space & bars.
About this hotel
This upscale high-rise hotel on Lake Carolyn is a mile from the Irving Convention Center at Las Colinas and 10 miles from shops and entertainment venues in downtown Dallas.Refined rooms with lake and city views feature flat-screen TVs, Wi-Fi (fee) and coffeemakers. Suites add separate living areas, as well as balconies, wet bars and/or fireplaces. Room service is available.Amenities include a refined restaurant, a coffee shop and 2 bars, plus a heated outdoor pool, a hot tub, a 24-hour fitness center and a spa. There’s also a business center and 31,000 sq ft of event space.
Things You Need to Know
- Guests praised the clean, large rooms
- Some guests disliked the bathrooms
- 14 min drive to the Grapevine Vintage Railroad
- Guests liked “lakes”, mentioned 53 times in reviews
- Guests liked the breakfast
- Guests praised the lake and city views
- One of the few hotels in the area with a hot tub
Feedback From Real Customers
Don Belis
Make sure to use ʜoᴛᴇʟʙᴏʟʟʏᴄᴏm when booking any stay This website will compare countless booking websites and typically will have prices much cheaper compared to others! Thank me later on! This hotel is one of the best in this area
I have been coming here for a long time If you stay for a few days you won’t regret itDefinitely one of the nicest hotels I’ve ever stayed in, The staff was very friendly The bartender was super cool and attentive and I think I had one of the best steaks of my life at the restaurant Pure class will definitely be back to this hotel Great location near several high-end clean restaurants
Meredith Hinman
Hotel was well staffed, service was excellent Carlos at the bar was great! Rooms were clean and comfortable Housekeeping came daily and even would come back later in the day if necessary
Plenty of friendly valets, no delay getting our car when we needed it Pool area was beautiful and kept clean Pool service was great, we enjoyed many drinks by the pool The surrounding area was beautiful and fun with plenty of restaurants and bars well within walking distance We can’t wait to come back!
jean-marie grissom
Loved this hotel and proximity to restaurants, bars and shopping Very spacious and clean room with nice view overlooking canal The staff were awesome
I’m local and stay was business related, but I’d do an overnight here on personal time just for fun I liked it that much Drinks were good, but I’d suggest going off site for food Food on-site is convenient but taste very much like mass produced hotel food
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6. Hyatt House Dallas/Las Colinas (3-star hotel)
- Address: 5901 N MacArthur Blvd, Irving, TX 75039
- Phone: (972) 831-0909
- Ratings: 4.3 (913 reviews) Very good
- Website : Hyatt House Dallas/Las Colinas
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Modern suites with kitchens in a relaxed hotel offering a 24/7 store, a bar & free breakfast.
About this hotel
This relaxed hotel is a less than 1 mile from Irving Convention Center at Las Colinas and 6.5 miles from Dallas/Fort Worth International Airport.Modern, colorful 1- and 2-bedroom suites feature free WiFi, 32-inch flat-screen TVs, and separate living and sleeping areas. They also come with work areas and full kitchens.A hot buffet breakfast, parking and a grocery shopping service are free. Other amenities include an outdoor pool, a fitness center and a sports court. There’s also a 24/7 market, and a bar serving evening meals.
Things You Need to Know
- Guests praised the kitchenettes
- 11 min drive to the Grapevine Vintage Railroad
- Guests mentioned the rooms are large but unclean
- Guests praised the service
- Guests liked the restaurant
- Guests mentioned “omelettes” 17 times
- One of the few hotels in the area with a hot tub
- Guests praised the bar
Feedback From Real Customers
Don Belis
Make sure to use ʜoᴛᴇʟʙᴏʟʟʏᴄᴏm when booking your resort This web site will compare hundreds of booking websites and typically will have rates much cheaper compared to others! Thank me later! This hotel is one of my favorites in the area
I’ve been coming here for years If you decide to stay here you for sure won’t regret itSteven the front desk agent was great! Above and beyond accommodations Would highly recommend this property
Valerie S
The hotel needs some TLC and a deep cleaning The rooms are super outdated, dingy, and dark however we slept well the days we stayed It is nice to have the full kitchen
Wish ice maker worked in the room Trash receptacles need to be emptied outside Sufficient supplies need to be provided in rooms We stayed 6 nights and only one roll of toilet paper was provided Breakfast was good Liked that they had hot options like scrambled eggs, potatoes and a different breakfast meat each day Some days have pancakes and French toast They had boiled eggs, yogurt, fresh fruit, oatmeal, cereal, and breads as well The location was good to activities we needed and seemed like a safe area Staff was good Had to move first night due to a water leak and they were quick to accommodate
Janie Bowerbank
The location was wonderful We loved that it as 2 bedrooms and a sitting Rea and a kitchenette The breakfast was delicious and there were many options
The location had many restaurants nearby as well as shopping We stayed here 3 nights and enjoyed the pool The place was clean and rooms were quiet We enjoyed our stay and not far from the airport as well
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7. Hampton Inn & Suites Farmers Branch Dallas (2-star hotel)
- Address: 1570 Mira Lago Blvd, Farmers Branch, TX 75234
- Phone: (972) 373-4900
- Ratings: 4.6 (142 reviews) Excellent Eco-certified
- Website : Hampton Inn & Suites Farmers Branch Dallas
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Relaxed hotel offering an exercise room & an indoor pool, plus a terrace with a fire pit.
About this hotel
Off Interstate 635, this laid-back hotel is 4 miles from the Mustangs of Las Colinas statue and 7 miles from the Galleria Dallas shopping mall.Straightforward rooms offer Wi-Fi and flat-screens, plus microwaves, minifridges and coffeemakers. Suites add wet bars, and sitting areas with sofabeds.Amenities include an indoor pool, a hot tub and a fitness center, as well as a terrace with a fire pit. Parking and breakfast are available.
Things You Need to Know
- The rooms have minibars and microwaves
- Guests praised the bathrooms
- 14 min drive to Sea Life Grapevine
- 15 min drive to Dallas/Fort Worth International Airport
- Guests praised the service
- Guests mentioned beds 11 times
- One of the few hotels in the area with an indoor pool
- One of the few hotels in the area with a hot tub
Feedback From Real Customers
Pepper
Clean, super clean Up to my OCD standards clean Hotel had a fresh smell, the rooms were clean and fresh
The decor is awesome with soothing greys, turquoise and yellows The rooms are sound proof for a good night’s rest The staff is awesome Every question answered without attitude Staff is very hospitable The breakfast was great They even had gluten free bagels Parking was good Nice pool Hotel is also close to Dallas Love Field air port I wish I could give this hotel more than 5 stars!!!!!
Daniel Pappas
American Airlines put me up overnight due to canceled flight Extremely pleasant front desk employee got me to my room; answered all questions Fast am checkout and found me a Fast cab
Too bad I couldn’t stay for breakfastRooms were five star clean quiet and very enjoyable my stay was Friday night 8/12/22
Anna Ferrini
Clean areas including but not limited to the rooms and a decent breakfast Enjoyed the pool/ jacuzzi a little, wished it was open later Wasn’t a big fan of bathroom sliding door that had cracks open for light/ sound/ potentially smell to more easily travel
Would stay there again if needed
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8. MCM Elegante Hotel (4-star hotel)
- Address: 2330 W Northwest Hwy, Dallas, TX 75220
- Phone: (214) 351-4477
- Ratings: 4.0 (1005 reviews) Very good
- Website : MCM Elegante Hotel
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Traditional hotel with a pool, a restaurant & a sports bar, plus a free airport shuttle & breakfast.
About this hotel
Off Interstate 35E, this classic hotel is 2 miles from Zero Gravity Amusement Park and 4.5 miles from Dallas Love Field Airport.Traditional rooms feature free Wi-Fi, satellite TV, coffeemakers and desks; some add minifridges and microwaves. Club level rooms offer access to a lounge with continental breakfast, and evening snacks and alcoholic drinks. Suites have sofabeds and dining tables. Room service is available.Complimentary amenities include a breakfast buffet, parking and an airport shuttle. There’s also a casual restaurant and a sports bar, as well as a gym, a business center, a hot tub and an outdoor pool.
Things You Need to Know
- Guests praised the large rooms and the beds
- 10 min drive to the Frontiers of Flight Museum
- 19 min drive to Dallas/Fort Worth International Airport
- One of the few hotels in the area with room service
- Guests praised the restaurant
- Guests mentioned hot tubs 15 times
- Guests praised the breakfast
- Guests praised the bar
Feedback From Real Customers
Shelly Sisk
I stayed in the MCM Elegante Dallas for two nights and attended a convention in their meeting and event rooms The entire experience was great! The staff impressed me with their helpfulness and courtesy They had our event rooms set up and ready to go, stocked with fresh water
The bathrooms were always clean, and the staff was available whenever I needed help I found comfortable and roomy, clean and quiet There were several restaurants and a Starbucks within walking distance I’d definitely return
Justin Talley
While the room decor was nice, the paint was somewhat peeling and even though the two rooms we had, one in the poolside Cabana rooms and one up in the fourth floor of the main hotel, were supposed to be non-smoking, both smelled kinda smoky I know sometimes it can’t be helped especially after years of use But overall, for the price and the service, I definitely think it was worth our stay
The kids also enjoyed the pool in the morning before we checked out and the food that came with the room was excellent There was so much bacon! The breakfast food staff was helpful and amazing even with our large group! Thank you for the late shift to help us check in and we’re super helpful and kind
Sam Szczesny
We stayed at this hotel for the DollCon Dallas 2022 convention and I loved my stay! The rooms were comfortable and clean and I was genuinely surprised how many updates were made in a more historic/older building The TV was a good size plus the rooms had a spacious bathroom and a microwave and mini fridge The morning breakfast was also delicious! I hope we get to return to the hotel next year because it had the perfect layout for our event as well
Thank you, MCM Elegante and staff for the lovely visit!
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9. Four Seasons Resort and Club Dallas at Las Colinas (5-star hotel)
- Address: 4150 N MacArthur Blvd, Irving, TX 75038
- Phone: (972) 717-0700
- Ratings: 4.7 (2166 reviews) Excellent
- Website : Four Seasons Resort and Club Dallas at Las Colinas
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Elegant property offering an 18-hole golf course, a spa & outdoor pools, plus a restaurant & 2 bars.
About this hotel
Set 2 miles from The Mustangs of Las Colinas Museum, this upscale resort is a mile from the Irving Arts Center and 6 miles from the Zero Gravity Thrill Amusement Park.Featuring marble bathrooms and balconies, the refined rooms offer free Wi-Fi, flat-screen TVs and desks. Suites and villas add kitchenettes, dining areas and fireplaces, plus private patios.There’s an elegant restaurant and a lobby lounge, as well as a casual bar with billiard tables. Other amenities include outdoor pools, a poolside bar and an 18-hole golf course, plus a spa, tennis courts, a fitness center and a kids’ play area. Breakfast and parking are available.
Things You Need to Know
- Guests liked the rooms
- 17 min drive to Klyde Warren Park
- Guests praised the friendly service
- Guests praised the elegant restaurant
- Guests liked “brunch”, mentioned 28 times in reviews
- Guests liked the grounds
- Guests praised the breakfast
Feedback From Real Customers
The Soul Pot
We set a reservation here for my sister’s bridal shower The experience was AMAZING from Valet (complimentary with Spa) We were greeted at the door and quickly ushered to our individual rooms
The massage was very relaxing and much needed The facilities were kept very clean The waitresses were always there for anything that you needed I do wish they had more hot tubs and the sauna wasn’t working at the time I believe for as much as we paid EVERYTHING should have been operational and ready for use That was disappointing However, we then went to the brunch at the Outlaw and when I tell you it was SOOOO much food I was overwhelmed with all the food selections Not complaining at all let me add Overall it was a very pleasant experience and I will definitely return one day Thank you
Lauren Winfield
Stayed the weekend for a wedding The room service was so good it made me want to leave this review lol I was surprised that the prices were fair as well! The room was great and had a balcony overlooking the pool
The housekeeping crew should definitely be rewarded! They cleaned our room multiple times per day and would organize your things It was wonderful My only complaint was that the bar closed at midnight I later learned that the patio area was still open for drink service but the bar tender just closed the door right when he saw our wedding party approaching and didn’t share any of that info
Victor Poore
Thoroughly enjoyed my stay at Four Seasons Las Colinas! The location of the resort was convenient as both Dallas and Fort Worth were less than 30 minutes away The service from the bellmen, the golf shop, and the restaurants was Five Star! The cocktails at Outlaw were potent and the meals at Law restaurant were very good 18 holes at the golf course were challenging and the conditions were commendable
When in Dallas, I will make every effort to return here
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10. Holiday Inn Irving – Las Colinas, an IHG Hotel (3-star hotel)
- Address: 110 W John Carpenter Fwy, Irving, TX 75039
- Phone: (972) 650-1600
- Ratings: 4.0 (581 reviews) Very good
- Website : Holiday Inn Irving – Las Colinas, an IHG Hotel
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Low-key option offering rooms & suites with free WiFi, plus an indoor pool, a restaurant & a bar.
About this hotel
Set 1.2 miles from the Irving Convention Center at Las Colinas, this unfussy hotel is 1.8 miles from the Irving Arts Center and 8.9 miles from Dallas/Fort Worth International Airport.The unassuming rooms offer coffeemakers, TVs and free WiFi. Suites add microwaves, minifridges, pull-out sofas and sitting areas.There’s meeting and event space, a business center, a lounge and a restaurant that serves casual American fare. Other amenities include a relaxed lobby with a fireplace and a TV, plus an indoor pool and a hot tub.
Things You Need to Know
- Guests liked the unassuming rooms
- 13 min drive to Dallas World Aquarium
- Guests praised the beds but some disliked the air conditioning
- Some guests disliked the bathrooms
- 13 min drive to Dallas/Fort Worth International Airport
- Guests liked the service
- One of the few hotels in the area with an indoor pool
- One of the few hotels in the area with a hot tub
Feedback From Real Customers
Jacquin Green
We actually stayed at this hotel for a family member’s wedding Our stay was incredibly nice! The front desk and bar was always filled with awesome, friendly & helpful staff The rooms were great, as well as, comfortable making for a great sleep
We were actually provided 2 adjoining rooms due to the original room I booked not being available, which was fantastic! The wedding was decorated beautifully and every guest was treated with respect, kindness and able to fully enjoy a special evening The breakfast was always hot and tasted great and the spa in the pool area was fantastic, very relaxing and warm!!!This hotel was wonderful and provided an excellent atmosphere filled with warmth and happiness while providing beautiful Christmas decors from your balcony view to make for a great place to celebrate New Years Eve!
Evey Mtz
Please DO NOT STAY HERE!!! AVOID AT ALL COST!!We booked this hotel for one night, based on the reviews, which by the way, all those positive reviews are employees or friends reviewing their own business, because the quality of this hotel is a true hazard and a liability at this point The booking and friendliness of the staff was no issue this time, but the hotel had a cheap look overall We booked this hotel for one night, and two families stayed in two different rooms, both rooms were smelly, you can tell there was some water damage under the carpet because of the smell
The pillows were comfy, that’s the only reason why i gave them one star, but everything else was just outdated, SMELLY and for the love of God, someone needs to shut down their POOL and redo the whole entire thing from scratch The chlorine in the pool was just outrageous, the jacuzzi did not work at all !! i really wish i would taken pictures to be honest Just by sitting near the jacuzzi your eyes will water from the chlorine The floor of the pool has dirt visible from the outside, and its not smooth at all, we all came out of there with scratches and our skin felt disgusting from all the chlorine It was truly heartbreaking since the pool was very important for our kids My son was sick after being in the pool I’m pretty sure it was due to the conditions of the water On top of it all, breakfast is $16 per person more!!! I walked by just to see if it was worth it, and lets just say i am glad we did not have from there I wished at least one of the reviews from this hotel was completely honest, because it would of save me and my family from staying here AVOID THIS PROPERTY AT ALL COSTS!!
Taya Zagurski
Upon checking in, there was a bug in my shower I wasn’t overly concerned about that so I didn’t mention it to the staff (it happens) I was there for business so I wasn’t in my room much
After returning at the end of the day, I spotted another bug that had crawled out of where the carpet met the bathroom tile I then noticed black spots all over my sheets and pillows I immediately checked for bedbugs but did not see any obvious signs Still concerned, I brought one of the pillows to the front desk to show them and request a new room They moved me to the room directly across the hall and reported they would have someone up there to inspect Thinking someone would be there immediately, I left the door hinge between the door to keep it propped open The next morning, the door was still propped open – indicating no one had been there to check For this reason, I became concerned about the overall cleanliness of this hotel and would not recommendI would say, the breakfast was really good and the employees who manage the buffet are incredibly friendly and kind!
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11. NYLO Las Colinas Hotel, Tapestry Collection by Hilton (3-star hotel)
- Address: 1001 W Royal Ln, Irving, TX 75039
- Phone: (972) 373-8900
- Ratings: 4.2 (2062 reviews) Very good Eco-certified
- Website : NYLO Las Colinas Hotel, Tapestry Collection by Hilton
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Contemporary rooms & suites in an industrial-chic hotel with 2 outdoor pools & a trendy restaurant.
About this hotel
Off Highway 161, this industrial-chic hotel is 3 miles from the Irving Convention Center and 9 miles from Dallas/Fort Worth International Airport.All rooms and suites feature polished concrete floors, contemporary furnishings and large windows. They also have flat-screen TVs, iPod docks and free Wi-Fi. Suites have separate bedrooms and sitting areas with 42-inch flat-screen TVs.A hip restaurant with courtyard seating offers bistro fare. Amenities include 2 outdoor heated pools, a gym and a 24-hour business center. Meeting rooms and a ballroom are also available.
Things You Need to Know
- 10 min drive to the Irving Arts Center
- Some guests disliked the air conditioning but others praised the beds
- Guests liked the friendly service
- Guests mentioned “barns” 11 times
- Guests praised the architecture
- Guests praised the fitness center
- Guests praised the outdoor pool
Feedback From Real Customers
Dave Moser
The staff were all very nice The design of the hotel room is the worst thing I have ever experienced, and I get that this is designed to be a “modern” loft feel A couple of the highlights:- The shower water just spilled out onto the bathroom floor
There was no way to get the curtain to stop the water- The bathroom sink was so close to the mirror that you splashed water all over the mirror- It was impossible to brush your teeth at the bathroom sink as there was not enough room to spit into the sink even with your head against the mirror- The platform bed edges stick out past the bed by 3-4 inches and you will hit your shin on it numerous times It is also painted black and there is NO WAY you will see it the first time- The in-room coffee machine is not plugged it, and can’t be plugged in where it is stored You will not notice this until you have filled it with water and ready to make coffee You now have to move a full coffee pot to an outlet Without said coffee to help you in this decision process- The barn door that covers the closet is also the door that slides to cover the bathroom But it doesn’t cover it well enough at all for a bathroom It also fell off the railing twice which caused me to lift this whole stinking door back onto the track- Steak sandwich was served raw I want my steak medium rare, but this should have a crust of some kind, but it was cut with the grain so it was literally impossible to chew So gross- Stains all over the ceiling I get the industrial look, but this just looks nastyAgain, staff was great, but the design is TERRIBLE, and makes for a miserable experience
Cecil Sharp
PERFECT
for ME time, relax or get-away for the weekend My second stay in a month, and while I stay in my room most of the time, there WILL be a next time soon The whole place is hip, modern, and very comfortable Just enough to make you want to say mover and over, which I plan to soon The gentleman that checked me in both times, was amiable, informative, and professional, as were Ashley and Helen, who I met at the front desk on my second stay Lilian in Housekeeping was super nice, friendly, and helpful Keep it up, please! On my next stay, I will visit the bar and restaurant to see if the vibe is what I think it is Finally, while I am not a swimmer, the pool was small and needed a scrubbing – at least when I was there The pool area and patio was comfortable and relaxing, so there’s that NICE JOB! KEEP IT UP! I’ll be BACK SOON!
Shuta Wu
Not worth the price This hotel is very dark The bathroom are only lit by a weak vanity light on the mirror, there are no over head lights
It was like showering with a flash light The rooms only have 2 tiny lamps, it felt like a dungeon, not a loft Also the front desk is very rude and does not listen I kept saying I did not get my food credit for Hilton honors as it doesn’t show up on my receipt but they insisted I did Eventually I was told that the food charge was pure tip, so the wait staff had entered my meal and put the entire meal down for their tip, which pretty much negates the food credit! That’s shady to me I need a receipt that shows accurate billing for reimbursement for work, but the hotel refuses to send me a receipt that shows everything (Carlos) correctly They keep insisting that my receipt shows my credit when I can clearly see it does notAlso I booked a normal base room and when I asked about diamond upgrades they told me that room was was the upgraded room already, which doesn’t make sense
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12. Courtyard by Marriott Dallas Las Colinas (3-star hotel)
- Address: 1151 W Walnut Hill Ln, Irving, TX 75038
- Phone: (972) 550-8100
- Ratings: 4.1 (576 reviews) Very good
- Website : Courtyard by Marriott Dallas Las Colinas
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Hotel with contemporary rooms & courtyard fire pit, plus an indoor/outdoor pool & a restaurant.
About this hotel
This roadside hotel is a 9-minute walk from Thomas Jefferson Park and 3.7 miles from the University of Dallas.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs with premium cable channels and coffeemakers. Suites add separate living areas with sofabeds, minifridges and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard with a fire pit. The American restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a 24/7 business center, and 2 meeting rooms. Other amenities include a connected indoor/outdoor pool, an exercise room and on-site free parking.
Things You Need to Know
- Guests praised the clean rooms
- 8 min drive to the Irving Arts Center
- 15 min drive to Dallas/Fort Worth International Airport
- Guests praised the friendly service
- Guests mentioned “Bistro” 10 times
- Guests mentioned lobbies 13 times
- One of the few hotels in the area with an indoor pool
Feedback From Real Customers
Tommy Mac
This place isn’t much to look at from the outside, but don’t let that stop you because the inside is amazing The lobby is gorgeous, the rooms are comfy and clean, and the relaxation options are top notchLove the courtyard fire pit and the indoor/outdoor pool
Harinder Singh
Has old and tired decor, also a simple cafe for breakfast in the morning The rooms are basic and require modernisation There is a pool and a small gym
The persons at the hotel are friendly and very helpful I really liked the persons serving at the cafe and also the persons at the front desk
Tyra Devereaux
This hotel gets zero stars!!They need to work on their custoner service It starts at the service deskFirst an African American lady name Kimara was there and I asked her how she was doing And she said oh just trying to study for my finals
I’d be fired if I was doing that at work She was not friendly or cordial There was an issue with the code I used and the agent was aware of this but she did not help me with it and did NOT apologize for the inconvenience I also showed her my paper license and she did not hand it back right away so I forgot it and when I was checking out early I then told the male agent that she did not give my license back and he said it is hereThis hotel needs to be remodeled It is outdated The elevators are ALL THE WAY DOWN THE HALL!!! Oh I called to speak with the CEO or GM Nick and of course he took the side of his agent In my opinion, they both need to work on their customers serviceWon’t ever go back there I expected a Marriott to have excellent service and everything, but not this one!!! They are uncaring and they should be like in the oil field or something where they don’t have to try to assist patrons!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Help and kindness goes a very long way but Courtyard Marriott Dallas Las Colinas know nothing about that!! I had to enter one star to be able to continue but ZERO STARS FROM ME
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13. Hilton Garden Inn Las Colinas (3-star hotel)
- Address: 7516 Las Colinas Blvd, Irving, TX 75063
- Phone: (972) 444-8434
- Ratings: 4.1 (796 reviews) Very good Eco-certified
- Website : Hilton Garden Inn Las Colinas
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Contemporary hotel with classic rooms & suites, plus an outdoor pool & an American restaurant.
About this hotel
A 1-minute drive from the intersection of Interstate 635 and the President George Bush Turnpike, this contemporary hotel is a 7-minute walk to the Irving Coppell Surgical Hospital.All rooms offer upscale decor and custom-designed beds, plus flat-screen TVs, microwaves, minifridges and free WiFi. Suites add separate living areas and pull-out sofas.A cooked-to-order breakfast is available (fee), and there’s an on-site restaurant serving American cuisine, as well as a relaxed bar and a 24/7 convenience store. There’s also a fitness center and the outdoor pool. Additional perks include 4 meeting rooms and a business center.
Things You Need to Know
- Guests liked the large rooms, which have minibars
- Guests liked the beds
- 10 min drive to Mustangs at Las Colinas
- 14 min drive to Dallas/Fort Worth International Airport
- One of the few hotels in the area with room service
- Guests mentioned lobbies 14 times
- Guests mentioned fitness centers 17 times
- Guests praised the bar
Feedback From Real Customers
David Thornton
Hotel is under construction so the whole front entrance is closed That’s not a problem as they are working to make the hotel better When my family and I checked in around 5pm on Friday evening, the front desk attendant didn’t give us our breakfast coupons(we didn’t know this at the time)
So the next morning (Saturday) trying to get breakfast I had to deal with this with the front desk and breakfast staff Then again on Sunday morning I dealt with itAlso I asked for a 30 minute late check-out and was told I couldn’t get a late check-outRooms were pretty good Hotel was clean
Renée Jackson
I had a horrible experience with this hotel during last winterI booked a hotel room close to the airport in Dallas—a room with free airport shuttle and a great Indian restaurant nearby, for a quick overnight stay with the charitable non-profit for which I work The room was fully paid ahead with a business credit card—not just a “credit card on file”—in order to receive a discount
I arrived as planned, after waiting a lengthy hour for the free shuttle ride from the airport I arrived to find that they sold my fully prepaid room out from under me—with ZERO advance notice for which the front desk barely halfheartedly apologized So they sent me to the Las Colinas—miles further into Dallas away from the airport—about which this review reportsAt the Las Colinas, no one would recognize my reservation sent from the first hotel Desperate for a bit of sleep, I gave my personal credit card number so that I would simply have a place to stay, in faith that the cost would be sorted out later In the morning, neither the Las Colinas nor the first hotel would pay for an airport shuttle–which cost far more than planned now that I was farther from the airport than planned In the morning, the clerk wouldn’t give me a receipt but said it would be emailed And when, back at home after long flights, I found the receipt, it was charged for the amount I had prepaid at the first hotel PLUS $17 extra (before taxes) AND it was a duplicate charge on the same business credit card that they couldn’t look up the night before Very fishy; very dishonest; and totally not okayIt took about a dozen calls and emails to the managers at both hotels, neither of which were very responsive (the first hotel was responsive once, and after that not at all) It took about a dozen phone calls to Hilton’s US Customer service to get them to put a “case” in place toward getting the charges and refunds straightened out—the duplicate charge lowered by $17, the duplicate charge taken off the credit card, the $35 shuttle fee reimbursed, etc Why the hotel itself couldn’t and wouldn’t refund the money is beyond me—especially since they were able to charge credit cards they said they didn’t have, and for fees beyond what was promised The Hilton national offices had to issue the refund, and promised it would show up on the credit card statement within one week After I thought it was a lost cause, the refund finally showed up 8 weeks laterThe extra charges might not seem like huge numbers, but for a non-profit agency flying me for charitable work, which I accomplished in Dallas, they are major Not only that, but the ethics of services purchased, services rendered, and customer service promises from the hotels, is very important to me I don’t take broken promises lightly when part of a contract between myself as a well-traveled customer and one of the biggest hotel chains in the world I will do everything I can not to patronize a Hilton hotel for a very long timeYes, finally, the second room charge and the shuttle fee were reimbursed, only after many unkept promises along the way How does a hotel chain like Hilton make all of that right? Surely not only by refunding the bare minimum of the extra charges that were THEIR fault Since no one did anything to try to make this right as far as keeping their word, or going above and beyond, I have no reason to stay at a Hilton in the future They treat customers this lightly? There are far better options out there I have traveled all over the world, and everything that happened at the two Hilton properties during those twelve hours was outrageous
S
My only critique is You have to pay for breakfast I feel like if I spend 15000 on a room and I am a Hilton honors member breakfast should be included ! Besides that the hotel was very clean my room was very nice and clean i got some really good sleep and felt comfortable pillows were very soft plus the lady at the front desk was very nice and helpful I would definitely come back! I do recommend this place
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14. Sonesta ES Suites Dallas – Las Colinas (3-star hotel)
- Address: 1201 Executive Cir, Irving, TX 75038
- Phone: (972) 465-9400
- Ratings: 4.4 (525 reviews) Very good
- Website : Sonesta ES Suites Dallas – Las Colinas
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Unpretentious studios & suites in a laid-back hotel offering an outdoor pool & free breakfast.
About this hotel
Set in a leafy neighborhood, this relaxed all-suite hotel is 3 miles from both events at Irving Arts Center and gondola rides at the Mandalay Canal.The unpretentious studios and suites feature living areas with pull-out sofas, and kitchenettes. All provide free Wi-Fi, flat-screen TVs, DVD players and dishwashers.Complimentary perks include a hot breakfast buffet, parking, and weekly evening socials. There’s also a heated outdoor pool and an exercise room.
Things You Need to Know
- 13 min drive to the American Airlines C.R. Smith Museum
- 14 min drive to Dallas/Fort Worth International Airport
- Guests liked the large rooms but some disliked the furniture
- Some guests complained about the beds but others praised the kitchenettes
- Guests praised the friendly service
- Guests liked the restaurant
- Guests praised the outdoor pool
Feedback From Real Customers
Brett Toquothty
Biggest complaint – one towel when we checked in… that is the ONLY complaint we had This hotel is amazing! When we made our reservations and they were so cheap we just knew it was going to be bad However we were trying to stay within budget and holy cow!!!! Diamond in the rough is an understatement! Service was great, room was spacious, water was hot
Neighborhood was nice and quiet Will come back next time!
Mileydis Atkins
Nice pool back yard/patio, rooms were clean but hotel is old, looks like they did some renovation but still have the smell and old look in the hallway, doors etc You have to request the room service (boo if you don’t know) breakfast sucks! They only give you a box of prepackaged food that tastes like a cardboard No fresh food
Staff was nice, good location
Lori Throne
My family and I stayed this past weekend We had a 2-bedroom suite that far exceeded our expectations We arrived after midnight but were greeted warmly and checked into our room promptly
The room was very spacious and larger than anticipated There is free parking and a free hot breakfast with different items daily The front desk also supplied us with complimentary toothpaste and razor as we neglected to bring our own This will be our first choice on future stays
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15. The Westin Dallas Fort Worth Airport (4-star hotel)
- Address: 4545 W John Carpenter Fwy, Irving, TX 75063
- Phone: (972) 929-4500
- Ratings: 4.2 (2400 reviews) Very good
- Website : The Westin Dallas Fort Worth Airport
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Upmarket hotel with a modern restaurant & a bar, plus a rooftop pool & a free airport shuttle.
About this hotel
This upscale hotel is 4 miles from the National Scouting Museum, 6 miles from Dallas/Fort Worth International Airport and 5 miles from events at Toyota Music Factory.Polished rooms have free Wi-Fi, 42-inch flat-screen TVs, desks and coffeemakers. They also feature rainfall showers. Suites add sitting areas, and upgraded suites have separate living rooms. Kids stay at no extra cost with an adult.Airport shuttles and parking are complimentary. Amenities include a modern grill restaurant, a coffee shop and a bar. There’s also a fitness center, a rooftop pool, a business center and 38,000 sq ft of event space.
Things You Need to Know
- Guests liked the rooms and praised the beds
- Some guests disliked the bathrooms
- 9 min drive to the Grapevine Vintage Railroad
- Guests praised the friendly service
- Guests liked the modern restaurant
- Guests liked the outdoor pool
- One of the few hotels in the area with a spa
Feedback From Real Customers
Elizabeth Wise
The hotel it’s self was beautiful and perfect for what we needed I felt like the staff appreciated our Marriott status, and took great care of usWe were with our nephew who wanted to see the planes
The front desk staff set us up in a beautiful room where we could watch the planes landing right over us That being said the building seems to be well insulated and we didn’t have to listen to the planes all nightI was able to catch the shuttle to the airport early in the morning It was a quick, easy, comfortable rideThey do have a beautiful, large lounge for platinum and higher guests, and they are pet friendly
Jacob Tidwell
Overall, it was a regular Westin experience It’s a deceptively large conference space Room was comfortable
The lobby/atrium ceiling opens up 4-5 floors, which made it incredibly loud at all hours for those of us on the end of the hall Most of the interior restaurants were closed or barely/poorly operating, which has become the norm in hotels during the pandemic Staff was exceptional friendly and accommodating Banquet food was wonderful!
N S
Great hotel!Very clean, nice shower, awesome rooftop pool where you can see many airplanes pass byTheir bar is opened until midnight Beer selection might not be too wide, but I liked Dallas local beer
Food was great I ordered salad with salmon, which was perfectly cooked and seasoned!I lived the room somehow the floor was partially dump, but I only stay for a night, so it’s not an issue for me Phone was taken by nobody So I removed one star
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16. Staybridge Suites DFW Airport North, an IHG Hotel (3-star hotel)
- Address: 2220 Market Pl Blvd, Irving, TX 75063
- Phone: (972) 401-4700
- Ratings: 4.2 (519 reviews) Very good
- Website : Staybridge Suites DFW Airport North, an IHG Hotel
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Contemporary all-suite hotel with a gym & an outdoor pool, plus free breakfast & an airport shuttle.
About this hotel
Set 7 miles from Dallas/Fort Worth International Airport, this modern all-suite hotel off Interstate 635 is also 5 miles from the Irving Convention Center at Las Colinas and 17 miles from downtown Dallas.Modest studios feature free Wi-Fi, flat-screen TVs and DVD players, as well as kitchenettes and sofas. The 1-bedroom suites offer separate living rooms.Freebies include a breakfast buffet and evening socials with drinks (select nights), plus a weekday airport/local shuttle and parking. There’s also an outdoor pool, a hot tub, a fitness room and a convenience store, in addition to a business center and meeting rooms.
Things You Need to Know
- The rooms have refrigerators
- 11 min drive to Sea Life Grapevine
- Guests mentioned the rooms are unclean
- 12 min drive to Dallas/Fort Worth International Airport
- Guests mentioned the service is friendly
- Guests praised the restaurant
Feedback From Real Customers
Aruodo Itamah
My family has always stayed at Staybridge They are by far the best hotel Rooms are always clean
Housekeeping is always attentive Front desk is very responsive And this particular location was great I love that the rooms have a mini kitchen complete with a full-size fridge, stove, dishwasher and even pots and pans and eating utensilsWe did have a minor issue with our toilet not flushing but front desk sent maintenance immediately and it was resolved My only complaint was the breakfast Definitely could have been better But overall we enjoyed our stay
Megan LeBeouf
I NEVER leave reviews, but this was the worst experience in a hotel we’ve ever had The first clue should have been the stagnant, hot air in the hall, leading to our room Once in, we attempted to adjust the temperature to cool things down, but it never kicked on
We spoke with the front desk and both rooms that were offered to us were then “taken”, from the time my husband came up to the room to discuss which option we wanted to go with We ended up waking up our kids and leaving at midnight to stay somewhere else If we can help another family out, I’d say this: Word of advice, chose another hotel
Charlie Sanders
I’m late with this review, but I stayed from April 14th-15th, but was charged for the 16th as well because it was after checkout The area and the outside of this hotel does not match the interior The rooms were outdated and Room 318 had mold located in the AC register and the tub (see pictures below)
The AC seemed to be intermittent as well, even after adjusting the thermostat I told the front desk and the staff was willing to move me to the 1st floor, but after checking the room out (still outdated with a torn couch) I decided to leave and canceled my remaining time there The area is nice, but I would not recommend staying here
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17. Renaissance Dallas North Hotel (4-star hotel)
- Address: 1590 Lyndon B Johnson Fwy, Dallas, TX 75234
- Phone: (972) 869-4300
- Ratings: 4.2 (2533 reviews) Very good
- Website : Renaissance Dallas North Hotel
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Elegant quarters in an upscale hotel offering fine dining & a wine bar, plus a pool & a gym.
About this hotel
Overlooking the Elm Fork Trinity River, this upscale hotel off I-635 is 3.4 miles from the Irving Convention Center at Las Colinas and 7 miles from the Galleria Dallas mall.Warm, refined rooms come with flat-screen TVs and luxe granite en suite bathrooms. Upgraded rooms add lounge chairs and free Wi-Fi, while suites include living rooms.Dining options include an elegant fine-dining restaurant, a wine bar, and a relaxed lounge offering light fare and cocktails. There’s also an outdoor pool with a sundeck, plus a gym and a business center. Kids’ perks include free milk and cookies on their first night, plus activity packs.
Things You Need to Know
- 14 min drive to LEGOLAND Discovery Center Dallas/ Fort Worth
- One of the few hotels in the area with room service
- Guests mentioned the rooms are unclean
- Some guests disliked the bathrooms
- Guests liked the elegant restaurant
- Guests mentioned “Ballroom” 10 times
- Guests praised the lobby
- Guests liked the views
Feedback From Real Customers
Tito Menjivar
We were supposed to get two presidential suites with titanium rewards and they only gave us one, after promised, because the other one wasn’t ready
When we got to our “Basic” bedroom we found roaches and told the staff and didn’t do anything about itAt breakfast time the server was very rude to everyone, which I totally understand because he was the only one working but it wasn’t the right way to treat clients
Haley G
My boyfriend and I were staying at the Dallas West Park Hotel as it was transitioning into the Renaissance The hotel was beautiful and we enjoyed the bar area, the new bartender was great! We were even able to check in a couple hours early which was great because our flight landed earlier than expected However, there were a few disappointments during our stay
The first two days there was fire alarm testing and on the second day it went on for three hours! We inquired about this with the front desk and a man assured us it was just the two days of testing and that it would end soon We never received a heads up about this, had we known we would’ve made plans to leave during this time My other big issue was that the day before my check out housekeeping came to my door multiple times, and eventually the hotel management, who asked us if we planned on extending our stay I explained to them that my check out was Tuesday and showed them my confirmation email I had booked through American Express, which they assumed must have been the issue I had to go down to the front desk to rescan my keys and forward my confirmation email to the manager but never received an apology for the inconvenience and misunderstanding The situation made me feel as though I was at fault Beautiful hotel but I don’t think I’ll be staying here again
Brandi
Was less than impressed during my recent stay First of all, everywhere in the hotel is warm The lobby, the rooms, the restaurant
I feel like I couldn’t cool down and it’s only May Our refrigerator in our room didn’t work either You have to manually turn it on? I’ve never seen that before The coffee bar is only open until 11 during the week and the restaurant is only open for breakfast and dinner I was turned away at breakfast when there were people still clearly seated and eating It was 9:45 If you’re thirsty between the hours of the restaurants being closed, good luck getting something to drink (or eat) There are no vending machines and no where to get drinks/food The restaurant smells like an old bowling alley and the sheets smell old and musty The one drink I had at the bar was good, and the dinner menu looked good, but since I didn’t order cannot attest to taste
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18. Aloft Las Colinas (3-star hotel)
- Address: 122 E John W Carpenter Fwy, Irving, TX 75062
- Phone: (972) 717-6100
- Ratings: 4.3 (766 reviews) Very good
- Website : Aloft Las Colinas
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Cool hotel featuring laid-back rooms, plus an outdoor pool, a bar & complimentary Wi-Fi.
About this hotel
This hip hotel is a 4-minute walk from the nearest bus stop, and a mile from both The Mustangs of Las Colinas Museum and Mandalay Canal Walk at Las Colinas.Relaxed rooms with carpeted floors offer complimentary Wi-Fi, flat-screen TVs and minifridges, plus safes, en suite bathrooms, and tea and coffeemaking equipment.Amenities include a 24-hour snack bar, a gym and a bar. There’s also an outdoor pool, meeting space, and a patio with seating and a fire pit. Breakfast and parking are available.
Things You Need to Know
- Guests praised the clean rooms and the beds
- 15 min drive to the Grapevine Vintage Railroad
- Some guests disliked the kitchenettes
- 15 min drive to Dallas/Fort Worth International Airport
- Guests praised the friendly service
- Guests mentioned lobbies 21 times
- Guests praised the 24-hour bar
Feedback From Real Customers
Shayne Gallo
Beware Make a reservation through a 3rd party and your reservation isn’t actually guaranteed, as the front desk manager saidI made my reservation well in advance of a month through a 3rd party, paid extra for a king bed, and upon time to check in was told that they are sold out of rooms and only have a queen room available
The manager explained that since we made a reservation through a 3rd party our room time isn’t guaranteed, meaning that they will give your room away to someone who pays them directly for the opportunity to make more $$$She then tried to make it sound like we were getting a better room putting us on a higher floor Big whoop Higher floor with two beds instead of oneI could have dealt with the fact they had no rooms left and just tell me that You don’t have to make it seem like I did something wrong by making a reservation through a 3rd party and that’s why I’m not getting the room I paid forWhy sell your rooms through 3rd parties if you’re going to treat them like 2nd class citizensNice job!** Rooms are nice and clean – no issues there**
Flavio Saucedo
I’m very ambivalent about this place Spent a couple of nights here while doing a marathon and still cannot decide whether I enjoyed it as much as I thought It has a great location but did not like that the store was too far
Yes they have a mini store inside but it’s hard to pay 3 bucks for a bottle of water They have a nice bar inside but did not have a chance to try it out No free breakfast butt they have free coffee Bed was very comfy but pillows were nothing more than t-shirts, all flat TV was nice with on demand hbo, it took forever to find anything though because the controls were soooo slow Shower was nice and with decent pressure but shower head was not secured in the wall and felt like it would give out while adjusting it, loved the look of the sink and toilet, but they were very low height wise and after running 26 miles (17 for me as I failed to finish (that’s another story)), it was torture having to bend down to sit it was my face Oh well, I guess I might stay here again simply to try out the bar Thank you!
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19. Home2 Suites by Hilton Irving/DFW Airport North (3-star hotel)
- Address: 4700 Plaza Dr, Irving, TX 75063
- Phone: (972) 929-5700
- Ratings: 4.5 (766 reviews) Excellent Eco-certified
- Website : Home2 Suites by Hilton Irving/DFW Airport North
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Warm suites with kitchens in a casual hotel offering an outdoor pool & a gym, plus free breakfast.
About this hotel
This unpretentious all-suite hotel is 4 miles from Dallas/Fort Worth International Airport and 6 km from Grapevine Mills mall.The warm studios and 1-bedroom suites feature kitchens, dining areas, and sitting areas with sofabeds, as well as free Wi-Fi and flat-screen TVs.Complimentary amenities include parking, an airport shuttle, and hot breakfast served in a colorful dining room. There’s also an outdoor saltwater pool, a fitness room and a furnished terrace, as well as a 24-hour business center. Pets are welcome for a fee.
Things You Need to Know
- Guests praised the kitchenettes but some complained about the beds
- 10 min drive to Mustangs at Las Colinas
- Guests praised the friendly service
- Guests mentioned microwaves 21 times
- Guests praised the fitness center
- Guests praised the outdoor pool
Feedback From Real Customers
Sherry Belyeu
When we tried to book a room after getting back late from the airport, they said they were full and that’s understandable However, when we asked for help to book with one of the sister hotels, the front desk lady said “She was busy and that she had other things to do” We live in a very free country
If you do not want to work in customer service, you have the FREEDOM to get another job where you don’t have to work with the public She had horrible customer service
jamar adams
I simply love the lay out of the roomsvery nice staffI only wish the airport shuttle was on demand buy other than that it was a very nice stay and will be on my list of favorites!!
Kim L
Front desk Gail was absolutely so unprofessional and rude Do not stay here I tried letting her know that guests at the hotel were using a shuttle to drop off at the Hyatt Regency for an event and we’re told it was too much traffic only for the guests to have to walk 2 hours
I tried to speak to a manager but she was too busy leaving for the night and would not speak with me Gail kept talking over me and treating me like I was stupid So I spoke louder since she didn’t want to listen to anything I said She kept saying that their shuttles DO NOT operate on the weekend???? How is that even possible? LOL this lady hung up on me I called back to apologized for yelling at her and she still had an attitude I was just trying to tell her what her customers from her hotel were complaining about DON’T stay here
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