hotels with balcony in Jenison, MI

1. Homewood Suites by Hilton Grand Rapids Downtown (3-star hotel)

About this hotel

In a redbrick building dating from 1898, this casual all-suite hotel in downtown Grand Rapids is a 3-minute walk from the Grand Rapids Art Museum, and a 6-minute walk from the Grand Rapids Civic Theatre.Straightforward suites come with kitchens and pull-out sofas, plus complimentary Wi-Fi and flat-screen TVs. Upgraded suites add city views, exposed brick walls and/or living rooms.Hot breakfast is free, as are evening socials. There are 2 bars, including a cozy bar on a rooftop terrace with city views. Other amenities include a Southwestern restaurant, a coffee shop and an indoor pool. A fitness room and a convenience store are both open 24/7.

Things You Need to Know

  • Guests praised the kitchenettes
  • Walking distance to Downtown Grand Rapids Inc. and the Grand Rapids Art Museum
  • Guests liked the friendly service
  • Guests praised the Southwestern restaurant
  • The fitness center has weight machines
  • Guests liked the indoor pool
  • Guests liked the cozy bar

Feedback From Real Customers

Traves O’Neill

I really wanted to give this place 5 stars all around

Here are the reasons why I didn’t First, the hotel is in a perfect location You don’t get the river view, but otherwise you are central to everything downtown The rooms are quiet, except from outside noise (from the windows), you definitely have city sounds that creep into the living space all night long But if you have a 1 room suite, shut the bedroom door and you get total silence But my major dissatisfaction came from 1) the website said there was evening drinks/appetizers offered Sun-Thur but when we checked in were told it was only light appetizers on Wed evening Second, breakfast kind of sucked They were out of one or more items each morning (No cream for coffee, no potatoes to go with the eggs, no fresh fruit, it really changed daily) They kept saying they were waiting on a truck, but I really think they just were not ordering correctly as this was the fourth Hilton property we’ve stayed in over the last two weeks and no other property had this issue, including the one I’m at now writing this reviewI do want to give a special shout-out to Prentice He was extremely helpful and friendly If anyone deserves a raise, it’s that guy for sure Thanks for making our stay better

c “!1:1!” edrington

Big comfort rooms, mini kitchen, tableware on shelfGreat breakfast in the morningStaff at desk friendly and courtious

A bar on main floor and roof top with selected hours The waitress really great; smile at greeting, checks on you if additional order wantedPool lower level of hotelSecurity nice: room key required entering from outside sidewalk (after7pm), and to rooms 3-6 and roof top loungeFamily stay or business; it’s a nice getaway, hope to return

Timothy Hagerty

Awesome location in a historic building in Grand Rapids Close to everything that can walk just about anywhere in the city which is great The staff was okay as had to see front desk people three times to get a key to work for the in and out for garage

The garage is a little pricey compared to rest of garages in area, but hotel does provide in and out access which is nice Room was perfect for my wife and I with our toddler as he had a bed in the living room area and we had our private bedroom We could cook which was nice, but biggest positive was having a full size fridge after visiting the Fulton Street Farmers Market and the Holland Farmers Market Would stay here again if had kid with us just for the space of the rooms

2. SpringHill Suites by Marriott Grand Rapids West (2-star hotel)

About this hotel

Off Interstate 196, this relaxed hotel is 1 mile from slides and ball pits at Playworld, and 4 miles from picnic spots at Johnson Park along the Grand River.Straightforward rooms with modern decor offer free Wi-Fi and flat-screen TVs, plus minifridges, and tea and coffeemakers.A breakfast buffet is complimentary. Other amenities include a gym and an indoor pool. Pets are welcome; fees may apply.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 10 min drive to the John Ball Zoological Garden
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • The fitness center has weight machines

Feedback From Real Customers

Rebecca Hansma

Weird layout to the rooms We liked the sitting area but not impressed that there isn’t a sink outside the bathroom Plumbing is INSANELY LOUD! Woke up this morning to what literally sounded like a person repeatedly smashing on our wall with a large hammer

It was from the pipes due to the people upstairs taking a shower Crazy insane loud! NOT a good way to start your day Toilet doesn’t flush properly, we need to take the lid off the tank and mess with the plunger Lock on bathroom door doesn’t work Pool area is VERY small The place is quite clean though and a very well stocked hot breakfast (coffee was very good too) Staff was very friendly and helpful

NehNette Swanson

I can’t say enough good things about this hotel!!! From the moment we walked in, when we received a fabulous welcome from the desk attendant, to the time we left, with more kind words from ANOTHER desk attendant, we were so pleased with this hotel The room was beautiful, clean, nicely appointed, and comfortable I noticed others comment on noise–that was not our experience even though the hotel was fairly full with lots of children running around

The complimentary breakfast the next morning was tasty and nicely laid out, and the lounging area was great Our only disappointment was the rain that started to fall just as we walked out to enjoy the outdoor firepit Not their fault! LOL! A great stay at a nice hotel with terrific staff Two thumbs-up!!!

Veronica Phoenix

The front desk staff was friendly and helpful However, we asked for a quiet room away from the highway, which we did get, but they put us directly above the firepit area which was supposed to close at 10 or 11pm There was a sports team out at the firepit ALL night

We called the front desk multiple times starting at 12am to no avail It was 6/7am before the party broke up – loud music, loud talking We paid to get sleep and got no sleep

3. Canopy by Hilton Grand Rapids Downtown (4-star hotel)

About this hotel

Set in Downtown and off Highway 131, this hip hotel is a mile from the Gerald R. Ford Presidential Museum, and 6 miles from Frederik Meijer Gardens & Sculpture Park.Chic rooms with a retro vibe and modern artwork provide Wi-Fi, HDTVs and sofas, plus Nespresso machines. Some feature city views.Freebies include loaner bikes, and beer and wine tastings. There’s an airy restaurant. A trendy rooftop bar with wood furnishings, a terrace and city views offers Dutch cuisine. Other amenities consist of a gym and event space. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the large rooms, which have minibars
  • Walking distance to the Grand Rapids Art Museum and Grand Rapids African American Museum & Archives (graama)
  • Guests mentioned bars 29 times
  • Guests praised the architecture
  • Guests praised the city views
  • The fitness center has weight machines
  • Guests praised the nightlife

Feedback From Real Customers

Kevin Catlin

Great hotel and staff This location is within walking distance of everything downtown GR The free filtered water is something I have never seen in a hotel, which was greatly appreciated

The rooftop bar is super nice, but you must make a reservation since it is so popular Overall a great value for the level of comfort Beds are decent, but I have a Tempurpedic bed so nothing ever compares

Amber Lee

The room and the view were absolutely gorgeous The food was phenomenal from the Knoop to the breakfast crew, honestly, the entire staff was warm and welcoming, they all seemed to love their job! Walking to the downtown market and hanging out in the studio Park was convenient not having to leave the hotel was the best part

I really enjoyed the movie theater as well I could go on and on, but I think you get the picture! Hands down, we will be back!

Robbi Montgomery

I was sent to this hotel for a work training The accommodations were so nice The hotel is nearly brand new, it’s got a great vibe and all the staff are so helpful and friendly

The restaurant is great and the roof top bar was a lot of fun The location is perfect for walking to all the downtown establishments and events I would recommend this hotel to everyone

4. Staybridge Suites Grand Rapids – Airport, an IHG Hotel (3-star hotel)

About this hotel

Set 4 miles from Gerald R. Ford International Airport, this understated all-suite hotel is 6 miles from the Frederik Meijer Gardens and 10 miles from the Van Andel Arena.Straightforward suites offer free Wi-Fi, flat-screen TVs and desks, as well as kitchens. Upgraded suites add separate living areas with pull-out sofas; some feature whirlpool tubs.Parking, an airport shuttle and breakfast are complimentary Additional amenities include a fitness center, a seasonal outdoor pool and a hot tub. There’s also a business center, a BBQ area and a lobby lounge with a fireplace.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • Guests praised the kitchenettes
  • 7 min drive to Bunker Interpretive Center
  • 13 min drive to Gerald R. Ford International Airport
  • Guests liked the service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Alex C

We had a very nice stay here The breakfast was supurb The rooms were clean and the staff was friendly

I will say our check-in was delayed for 2 hours due to staffing issues Might I suggest calling people if their check in will be later than it is posted online? Or at the very least offer some sort of benefit I know it’s tough for staffing everywhere, so still a 5 star stay

Michelle Whisler

We were overcharged each of the 3 nights we stayed at the hotel Every night a new transaction hit our bank account, even after they took all the money for the hotel stay upfront Ended up ruining our son’s birthday

We were told they would comp us 2 nights and never did Our TV and alarm clock didn’t work and there wasn’t a remote for one of the other TVs, so could only use 1 of the 3 TVs in our room The GM and most workers were rude The lady cleaning the tables for breakfast decided to spray the table my husband was sitting at and got the spray in his food The breakfast was a joke and most of the food was burnt or dried out after being out for so long Would never recommend staying there They made our family vacation the worst ever

Alan Gradolph

MG, the French gentlemen running the counter, was great Super kind and friendly the whole time we were there He let us cancel our second night without penalty, gave us weather info, told us about things to do in the area, and got our door handle fixed because it wasn’t catching right

The facilities are a little tired, but the room was huge (2BR suite) and worked great for our family of 4 We’ll be back!

5. Country Inn & Suites Grandville- Grand Rapids West (2-star hotel)

About this hotel

Set off I-196, this modest all-suite hotel with a castle-inspired facade is 3 miles from Millennium Park, and 6 miles from downtown Grand Rapids.Straightforward suites feature free Wi-Fi, flat-screen TVs, minifridges and microwaves, plus separate sitting areas with sofabeds.Complimentary continental breakfast is served in a casual lobby dining room. Other amenities include an indoor pool, a hot tub and a gym.

Things You Need to Know

  • Guests liked the rooms
  • 8 min drive to Millennium Park
  • Guests mentioned hot tubs 16 times

Feedback From Real Customers

Janice B

I checked into what was called the Executive Suite with a Jacuzzi tonight The room was disgusting The night stand/tables CLEARLY had not been touched

There was a sticky substance with hair The tv had splatters all over it which had dried The refrigerator had a nasty film where something had spilled and was not cleaned The hot tub had hair in it Even though I reported the condition of the room when I arrived, nothing was done I tried to make the best of it but end up leaving If I can’t trust the furnishings to be clean, you think I’m sleeping in the bed??? The front desk lady called the manager because I asked for a refund She said JOANN said for the front desk person to go clean the room UNACCEPTABLE! This room was $175 and I deserved a better room than this I was denied a refund even AFTER the front desk clerk went and verified my complaints Not a happy customer and will probably not return again

Annette Etchison

This was a very nice Best Western It appears to have been recently renovated and was done tastefully It was clean and the bed was comfortable

I’m not really a fan of the functionality of the barn door bathroom door, as it doesn’t actually completely close, though it sure looked nice I just think a bathroom door should completely close while in use

Tracy Hue

We only stayed one night and fit for that need However the first front desk person could not get an extra blanket because she didn’t know where they were, but the second one knew We did not check out the breakfast because we had to leave for competition

Also, the shower leaked and the bathroom door is a barn door slider that doesn’t lock Overall not a bad stayJust an FYI the large castle looking building in the picture is not the actual hotel It’s an apartment building The hotel is smaller

Featured Options

Agoda

6. Comfort Suites Grand Rapids South (3-star hotel)

About this hotel

Off Highway 131, this straightforward redbrick hotel is 3 miles from Craig’s Cruisers, 6 miles from Maple Hill Golf and 13 miles from Millennium Park.Featuring windows that open, the casual rooms and suites come with free Wi-Fi, flat-screen TVs, tea and coffeemakers, microwaves and minifridges. Upgraded accommodations add features like whirlpool tubs or pull-out couches.There’s free parking and hot or grab-and-go breakfast served in a low-key dining area. Other amenities include a heated indoor pool, a sauna, an exercise room, a business center, and guest laundry. Pets are welcome (fees and restrictions apply).

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 5 min drive to Douglas Walker Park
  • 15 min drive to Gerald R. Ford International Airport
  • Guests praised the friendly service
  • The fitness center has weight machines
  • Guests praised the indoor pool and the hot tub
  • The hotel has a sauna

Feedback From Real Customers

Misty Lynn

This hotel is amazing! The GM of the hotel checked us in The process was quick and efficient, and he was super friendly and accommodating to our requestsThe Hotel staff were friendly and always greeted with a smile and a “hello”

Breakfast was good, including sausage, eggs, waffles, and I had no complaints from the kids! There was one gentleman particularly who was very helpful in the breakfast room, and had a conversation with my sonvery pleasant! He even helped him get syrup for his waffles!The room was clean and included a note from the housekeeper welcoming us Our beds were comfortable, and the room was spacious with a nice TV Access to the highway was very easy, and there were many options for dining nearbyAlthough we left our fur family at home, it is also nice to know we could have brought them with us as the hotel is pet friendly We will do so next time!Overall, if I could give this hotel a rating it would be a 10+ No complaints at all, just a relaxing few days away from home with my family with awesome accommodations! Highly recommended! We will be back!

Nicole Davis

Can’t say enough nice things about this place! We were running late and I called to be sure they wouldn’t think we were a no show on our reservation The gentleman who answered (I believe his name was Tim) made note of it, wished us safe travels and said he’d see us soon We arrived close to 1:00 a

m without stopping for dinner They had microwave meals and sodas available at the front desk, which were just what we needed at that moment Tim made sure we had utensils and napkins, asked if we actually had a pet in our pet friendly room and told us where the best spot to take our dog out was Our room was clean, pretty, quiet and comfy, with down pillows on the bed and great water pressure in the shower Our only regret was having to leave at 6:00 am (the one time in my life I was checked in and out by the same person) He wished us safe travels and made sure we had hot coffee…we were too early for breakfast We will definitely stay again and highly recommend

X Xxx

Great customer service, great looking room and very clean Only thing is the curtains don’t shut completely for privacy at our window and the heat took long to warm the room up The window not being able to close with the curtain made the room even harder to warm up because of the cold air outside coming in, which the bed was located right next to the window

Other than those things it was clean, quiet, respectful staff and very friendly and everything we needed was all already in the room Although, hot breakfast would’ve been great

7. Comfort Suites Grandville – Grand Rapids SW (2-star hotel)

About this hotel

In a suburban setting off I-196, this relaxed all-suite hotel is 6 miles from Millennium Park and 10 miles from downtown Grand Rapids.Classic, unpretentious studios feature free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and coffeemakers. Some have pull-out sofas, while suites add separate living areas, whirlpool tubs and/or fireplaces.Complimentary amenities include parking and hot breakfast. There’s also a fitness room, an indoor pool and a hot tub, as well as a coin-operated laundry, a snack pantry and a business center.

Things You Need to Know

  • Guests praised the clean rooms
  • 11 min drive to the John Ball Zoological Garden
  • Guests praised the friendly service
  • Guests mentioned hot tubs 21 times
  • Guests praised the breakfast
  • Guests praised the indoor pool

Feedback From Real Customers

Mark Russell

Perfect stay for the forgetful travellers as WALMART is literally right there Lol We stayed on the second floor

They accommodate smokers with at least 3 outdoor dedicated smoking areas Pool and hot tub were clean with (small) towels provided (More details on website) Breakfast was very plentiful as it included hot and cold breakfast with many options (buffet style) I would stay again Favorite thing about the room is that the window was not screwed shut which allowed opening for fresh air

Michael Storandt

traveling for work and there was a schedule mix up so I couldn’t make it to Grand Rapids so they still charged full price for the cancellation fee Understand that for a same day cancellation they would charge a fee but one would think they would discount it Guess it is always worth while to pay a little more and go to a hotel with a no penalty cancellation policy

denise freeman

Room was clean but they don’t know how to use chemicals in pool and hot tub!!!! Both were so high in chlorine it burned our eyes gave us a rash ruined bathing suit!!!¡fumes in hot tub where so bad couldn’t even sit in had to stand to get away from fumes !!!!! This is not good!!! Had to go buy eye drops because it burned our eyes so bad!!!!

8. Residence Inn by Marriott Grand Rapids West (3-star hotel)

About this hotel

This relaxed all-suite hotel is 2 miles from I-196 and 12 miles from the Gerald R. Ford Presidential Library and Museum.Contemporary studios include free Wi-Fi and kitchenettes, plus pull-out sofas, desks, and flat-screen TVs. The 1- and 2-bedroom suites provide separate living rooms.Complimentary amenities include a hot breakfast buffet, parking and regular evening socials, as well as grocery delivery service. Other amenities include a seasonal outdoor pool and hot tub, plus a 24-hour gym, a BBQ area and a coin-operated laundry.

Things You Need to Know

  • Guests liked the rooms, which have kitchenettes
  • 12 min drive to Millennium Park
  • Some guests disliked the bathrooms
  • Guests liked the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “suites” 14 times
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Sarah Hunt

This will be the third week that we have stayed at this hotel and it has been one of the most pleasant stays The staff are always so friendly and helpful The breakfast far exceeded our expectations, although they do run out quite quickly on the weekends

😉 The rooms and hallways are always clean and smell fresh (previous hotels we’ve stayed at have reeked of weed and cigarette smoke) The rooms are quite and the location is excellent Easy access to expressway and many restaurant options are very close/in walkable distance We will forever be customers! Thank you for making this place feel like our second home

Corrin Davis Leverton

We stayed in the queen studio suite and it was a very comfortable room to stay in! Our towels were so plush and fresh We thought the ability to swivel the TV was a nice touch to the room layout! The full sized fridge and well stocked kitchen supplies were also very helpful Check in was easy and quick! Our room was right next to the stairs and it was loud at times, it sounded like guests were running and dragging items through the stairwell

At one point in the late evening it sounded like guests were having an argument and shouting at each other in the room above – better soundproofing or a reminder to guests to not disturb their neighbors could have been nice

Vijay V

We stayed in room 314 the past weekend I highly appreciate having a pack and play (that we requested) before we got inBut, I was highly disappointed when I pulled out the sofa bed at night

The sheets were not changed from the previous guest and was filthy I couldn’t even open fully and closed it immediately I had a guest sleep on the floor for the nightI travel often for living, while traveling with family, this is completely unacceptable I expected higher standards from Marriot especially during COVID

9. Home2 Suites by Hilton Grand Rapids North (3-star hotel)

About this hotel

A 10-minute walk from a shopping mall, this informal all-suite hotel on landscaped grounds is 2 miles from both I-96 and the DeltaPlex Arena & Conference Center, and 6 miles from The Gerald Ford Presidential Museum.The understated studios have kitchens and living areas, plus flat-screen TVs, Wi-Fi and sofabeds. The 1-bedroom suites add separate living rooms.Amenities include an indoor saltwater pool and a gym, plus a patio with a fire pit. There’s also a 24-hour convenience store and a coin-operated laundry. A hot breakfast buffet is available, as is parking.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Guests praised the beds
  • Some guests complained about the bathrooms
  • 10 min drive to Riverside Park
  • Guests mentioned “dogs” 10 times
  • Guests mentioned refrigerators 10 times
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Scott Howell

Stay at Home2 regularly with work travel They are doing a great job here Room is clean, bed very comfortable and plenty of toiletry supplies

Breakfast is better than the last couple I have stayed at and coffee is always ready Parking lot cleared of snow and walks treated for ice, so customer safety is obviously important Would recommend for your stay Was here for 4 nights

B Jean

The good-Most everything This hotel was very comfortable and quiet The beds were super soft and the sheets were silky

The rooms are very large and have a kitchenette Full sized fridge, sink, and dishwasher Dishes are provided for your use There was a TON of counter space We had two queen beds and a pull out couch The fitness center was pristine clean Good sized pool 55 feet Hot tub was nice and warm with jets I slept the best at this hotel out of any that I have stayed at You can’t here the highway at all Breakfast is free It was okay Omelettes and breakfast sandwiches were made ahead of time and kept in a warm box They had cereal, waffles, yogurt, fruit, juice, and toastThe bad- Fire alarm went off at 7am for unknown reasons It was very disorienting and irritating By time we were dressed it was off I did not have a hot shower the whole time I was there Water was warm at best Air conditioning was very loud We turned it off over night Housekeeping staff (girl with blonde ponytail) was very rude to my son when he went into the fitness center to grab a key I had left on the treadmill ( I was standing in the doorway He was not unattended) He didn’t say what she said but he was in tears

Philly Philly

I’m a Diamond member with Hilton and travel virtually every single week and always stay in Hilton properties This one was pretty disappointing One of the elevators was broken

Equipment in the fitness center is broken Since the elevators were taking a long time I decided to take the stairs and it smelled like something died in there No matter what my status has been with Hilton I had never been charged for the cheap bottles of water before The good ones yes but not the cheap ones and I was charged for 2 of them on this trip Not a big deal just the principle The room was fine with the exception that the dispensers in the shower were empty but everything else was exactly why I choose Hilton properties

10. Country Inn & Suites by Radisson, Grand Rapids East, MI (2-star hotel)

About this hotel

Off Interstate 96, this informal hotel is a mile from the Frederik Meijer Gardens & Sculpture Park and 5 miles from DeVos Place Convention Center.Casual rooms offer free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and coffeemakers. Suites add separate living rooms; some feature whirlpool tubs.Free perks include a hot breakfast buffet, all-day coffee and cookies, and parking. Other amenities consist of an indoor pool, a hot tub and an exercise room. There’s also a 24-hour business center and meeting space, plus guest laundry facilities.

Things You Need to Know

  • Guests praised the kitchenettes and the beds
  • Guests praised the bathrooms
  • 17 min drive to Gerald R. Ford International Airport
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests liked “cookies”, mentioned 28 times in reviews
  • Guests praised the breakfast

Feedback From Real Customers

Michigan Girl

You never know what you’re gonna get with hotels but this one did not disappoint! I selected this hotel after reading the reviews and I’m glad I did Great location The staff from the front desk to maintenance were so kind

The complimentary beverage station and cookies were clean and well stocked The breakfast was great Tons of selections for everyone The most important thing was this hotel was clean clean clean!!! The cleanest hotel I’ve ever stayed in The rooms were spotless Smelled clean The beds were comfortable The only “complaint” would be the event room by the pool was rented out and they are allowed to use the pool even though they aren’t registered guests Not trying to be a “Karen” but with 30+ people coming in and out and the pool not being overly large, it was chaotic My kids decided to leave after a little bit The arcade was a rip off but my kids were excited to see one there Would stay here again in a heartbeat!!

Melissa Mack

This was such a pleasant hotel The staff was friendly at every point throughout The breakfast was unexpectedly diverse with food choices and there was lots of seating around the breakfast area

The rooms were very clean and updated The pool was warm and the hot tub was also well cared for Staff quickly brought more towels when needed and there was plenty of seating around the pool We will definitely come back again!! Keep up the amazing work and kudos to your staff!

Derek Saynor

Very clean and well appointed hotel Good complimentary buffet breakfast with nice range of hot and cold selections Excellent indoor pool with hot tub as well as a well equipped fitness room with cardio and strength training machines available along with a good business center room

Only reason for the demerit is there was no housekeeping in my room after the first night of a 2 night stay

11. CityFlatsHotel (3-star hotel)

About this hotel

This stylish hotel is a 2-minute walk from the Grand Rapids Art Museum and a 5-minute walk from Veterans Memorial Park.The contemporary rooms offer walk-in showers, as well as satellite TV, free Wi-Fi and iPod docks. All suites feature wet bars and raised soaking tubs, and some add private balconies, kitchenettes and separate living areas. Eco-friendly touches include bamboo linens and cork flooring.Free perks include parking, and pastries and beverages on weekday mornings. There’s a market-driven bistro, a 24/7 coffee bar and a sleek cocktail lounge with happy hours. Other amenities include a business center and a fitness center.

Things You Need to Know

  • Walking distance to the Grand Rapids Art Museum and Grand Rapids African American Museum & Archives (graama)
  • Some guests disliked the kitchenettes but others liked the beds
  • Guests liked the service
  • Guests mentioned “Ballroom” 40 times
  • Guests praised the coffee bar

Feedback From Real Customers

Norman Hall

This place is great! Super convenient to downtown Holland and local parks The staff is super friendly and welcoming If you are a Hilton Honors Member, you’ll be greeted and provided a welcome bag and letter

something that seems to have been lost at other properties This was also the first hotel to offer me a room upgrade as a Diamond Member in over 2 yearsand the King Balcony Suite was awesome! Additionally, the $15 credit for each guest can be used at happy hour or breakfast in the morningSpeaking of happy hour, $4-7 for hand crafted cocktails and tall craft beersa great deal whether you are a guest or not Great deals on brick oven pizzas and appetizers too!We used this as an overnight Staycation from Grand Rapids, we will definitely be back!!!

Liyra Lawless

Location and staff were great, spent some time talking with Ray at the front desk, he and the rest of the staff seem to truly enjoy their jobs and take pride in their workThe only complaints I have would be with the building itself Minimal carpeting causes problems with echos through the halls and make the walls seem pretty thin

Our room had a sliding door for the bathroom that was only mounted at the top causing the bottom of the door to sit away from the door frame at the bottom as well as the track end not aligning with the door frame causing a crack of about an inch and a half of space where one could see into the bathroomIt was a lovely time and we enjoyed our stay, but there are a few improvements to the building itself that would make for a much better experience

JT Kirk

This hotel gets 3 stars simply because of the great location and the clean roomThe negatives:- lights in the room aren’t controlled by the light switches nearest them- the shower is very poorly designed- no mini fridge- no microwave- bed mattresses are thin- poor value for money

12. Embassy Suites by Hilton Grand Rapids Downtown (3-star hotel)

About this hotel

Across from the Grand River, this informal all-suite hotel is 7 minutes’ walk from DeVos Place convention center and less than a mile from Interstate 169.Relaxed studios feature sofabeds, flat-screen TVs and free Wi-Fi, as well as microwaves, minifridges and coffeemakers. Upgraded 1-bedroom suites add living areas with extra TVs, wet bars and dining tables; some offer balconies.Breakfast is complimentary. Other amenities include an indoor pool, a gym, and an indoor/outdoor hot tub, plus 6 meeting rooms. There’s also a sports bar, a coffee shop, and a lobby lounge with terrace seating. Parking and bike rentals are available.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the bathrooms
  • Walking distance to Fish Ladder Park and La Grande Vitesse
  • Guests praised the friendly service, which has a concierge
  • Guests praised the restaurant
  • Guests liked the hot tub, mentioned 26 times in reviews
  • Guests praised the views

Feedback From Real Customers

Parwat Regmi

Nice hotel, right by the river and only 15 minutes walk from the downtown area Parking was easy, the lobby was stylish and neatly arranged The front desk staff was friendly and accommodating

Our room was clean, smelled fresh, and had enough amenities The pull-out sofa bed was large and comfortable Being on the third floor, the balcony in the room faced a concrete alleyway and side of the building, so we didn’t use it Breakfast was complimentary and there were variety of breakfast items, including one of the best hotel coffees I have ever consumed The breakfast and dining area staff were prompt and courteous with their service Checking in and checking out was seamless with the Hilton Honors App

OG Webb

This hotel was amazing Embassy Suites must be doing something right From the front desk to the breakfast, the workers were so nice and helpful

The guys making omelets we’re great and the manager was very personable The room was clean, the beds were comfortable and the pool was fun We ordered food from the restaurant and that was also delicious Great location and parking was so convenient We will definitely be back!

Tim Schott

This Embassy Suite location has some of the nicest hotel rooms I’ve had the pleasure of staying in They recently went pet friendly and that was a pleasant surprise for us! The lounge overlooks the Grand River which provides an excellent local back drop The drinks and snacks were very good and reasonably priced

The pool is good but the hot tub got over-run with kids during the afternoon One down side – for the moment – is the distance to most of the other nightlife in downtown This will likely change in the future given the plans for further development at that end of town Long & short – we will be back to stay there again

13. Hilton Garden Inn Grand Rapids East (3-star hotel)

About this hotel

This modern hotel is 4 miles from Reeds Lake, and 5 miles from both Frederik Meijer Gardens & Sculpture Park, and Gerald R. Ford International Airport.The warm rooms offer complimentary Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and Keurig coffeemakers. Upgraded quarters add balconies and/or pull-out sofas. Room service is available.Parking is free. There’s a casual restaurant/bar; a hot breakfast buffet is offered. Other amenities include a fitness room, a business center, and a Michigan-shaped indoor/outdoor pool and hot tub, plus a patio with a fire pit and BBQs. Coin-operated laundry facilities are available.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 8 min drive to Frederik Meijer Gardens & Sculpture Park
  • One of the few hotels in the area with room service
  • Guests praised the casual restaurant
  • Guests mentioned balconies 17 times
  • Guests praised the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Omar Alma

I staid here for two nights as a part of a work trip Not having enough time to contact the hotel, I arrived pretty late for my check-in after a long road trip However, I was greeted with ease and convenience

The guest service manager, Amber, was very helpful and welcoming She insured that I would have a nice and comfortable arrival after my trip Shaun, the server and clerk, was nothing short of a great personality His positive attitude and tentative service made a simple breakfast meal feel like a warmly prepared home mealI would definitely stay here again and recommend it to my family and friends

Elle Zamarron

My husband and I made a spur of the moment decision to take a little staycation a few hours from home We booked this hotel for mainly the pool/hot tub for our two sons (2&3) but the whole hotel was immaculate! The pool and hot tub were great, the pool was so warm and very clean! My boys did not want to leave! We will definitely be back!

Karen Schultz

Hilton Garden Inns never disappoint, and this one was amazing Super friendly and accommodating staff Awesome, well presented food; made to order breakfast was fantastic

Wanted to stay another day to enjoy the Michigan shaped pool and indoor/outdoor hot tub more Super clean, as all Hilton brands are Will definitely stay there whenever I’m in Grand Rapids

14. Holiday Inn Express Grand Rapids SW, an IHG Hotel (2-star hotel)

About this hotel

Off Interstate 196, this contemporary suburban hotel is 2.3 miles from RiverTown Crossings mall, 8.5 miles from Grand Valley State University, and 9.9 miles from DeVos Place convention center.The straightforward rooms feature desks and flat-screen TVs with premium cable channels, plus coffeemakers, microwaves and minifridges. Some have whirlpools. There’s also free WiFi, and high-pressure showerheads in the bathrooms, plus kids 19 and under stay free with an adult. Suites add separate living areas and pull-out sofas.Amenities include free hot breakfast, an indoor pool, fitness/business centers and free parking.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • The rooms have refrigerators
  • 10 min drive to the John Ball Zoological Garden
  • Guests praised the friendly service
  • The fitness center has free weights and elliptical machines
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Sonya Oisten

This place is great The second shift girl, Middle age, glasses is so polite

There was a little confusion the next day I was supposed to have check out at 2 but they thought 12 but they fixed it right away for me There breakfast was great The got tub is really hot not cold or like warm Rooms are so nice and clean and the shampoo and conditioner are not those little bottles that you need to use three or four for they have actual bottles in there for you to use it’s great it smells good I love going there at least once every 2 months and bring my kids

Andrea 1994

Check In: Checking in was a breeze The young lady at the front desk was nice, and friendlyRoom: The room was clean for the most part minus the pictures I attached below

These include scuffs and scratch marks I was shocked to have a room on the first floor However, I was not disappointedParking: There was amble parking even though the hotel was quite busyBreakfast: N/ARoom Cleaning: N/AOverall great stay the room was acceptable for the price and quite clean

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *