17 Best hotels with balcony in Kenmore, NY (2022)

NYC Girl

I spent a generous amount of money to book at this place I asked for my room to be refreshed and for them to enter the room Upon check-in, the man at the front desk said that my rooms would, in fact, be refreshed by housekeeping

I believed him The next day, I went out for the day and came back—however, both of my rooms were not cleaned No towels were replaced It’s weird because the man at the check-in counter informed me that my rooms would be refreshedWhen I later inquired about it, he said that they are busy and could not even get me towels for another 1-2 hours I don’t want to be the difficult customer, but I am upset and VERY disappointed by this treatmentI have never stayed at a hotel (of any level or rating) who treated me like this I felt uncomfortable asking for anything else afterwards because I am not one to cause dramaThis definitely did not leave a good taste for me I will not be staying at this hotel again

Eden Nohra

This is absolutely not a 45 star hotelIt is a 3 star at the most

Look at the quality of the breakfast items Look at the quality of service Look at the quality of the front office Look at the items in the bathroomI would like to see this hotel immediately evaluated for it’s star rating—–I spoke to the manager, Matthew he assured me that the items of breakfast are under review, the staff is undergoing new training, and the housekeeping is re expanding to what it used to be Therefore I will amend my star rating to a 4 They deserve the benefit of the doubt

Ivan B

No microwaves in the room was a major inconvenience having to go downstairs to the lobby 2-3x/day to warm up food or water for tea Also, the decaf coffee and hot water were not replenished too often It appears maybe 1-2x then they’re just removed altogether

Also, there was this boys baseball team staying here Unfortunately they were quite loud as were some of the kids Running up and down the halls, letting doors slam behind them multiple times and this continued into the night from 10-11 pm They also made a mess in the hallway with chips on the floor, etc There needs to be better enforcement and rule regulation in situations like this Other than these things, it was a pretty good stay It’s a beautiful location and the overall decor is good