hotels with balcony in Lisle, IL

1. Courtyard by Marriott Chicago Oakbrook Terrace (3-star hotel)

About this hotel

This laid-back hotel is 3 miles from the Oakbrook Center shopping mall and 16 miles from O’Hare International Airport.Informal, warmly furnished rooms offer complimentary Wi-Fi and flat-screen TVs, plus minifridges and coffeemakers. Suites add separate living areas with sofabeds.Parking is free. There’s a lobby lounge and an outdoor courtyard, as well as a relaxed restaurant, a business center and 2 meeting rooms. Other amenities include an indoor pool and a 24-hour gym.

Things You Need to Know

  • Guests praised the clean rooms
  • 11 min drive to Lizzadro Museum of Lapidary Art
  • Guests praised the friendly service
  • Guests mentioned “Bistro” 10 times
  • Guests mentioned lobbies 26 times
  • Guests praised the indoor pool
  • Guests praised the lobby bar

Feedback From Real Customers

Alicia M.

The location, customer service, and speediness in responding to requests was great! There are lots of restaurants and shopping in the immediate area! We declined housekeeping, but every time we requested something, we received it within a few minutes Everything else could use some work The parking lot flooded on my first night and I had to wait until the water receded before I could get in my car

It was so flooded that ducks were wading in it The building is old, but renovated…but there’s only 1 elevator My room was on the absolute opposite side of the hotel so it was a long walk With that said, I decided to take the stairs throughout my entire trip…to include dragging heavy luggage down the stairs upon checkout The towels and bedding were all dingy There was a giant spider and cricket in the room The bistro’s menu looks appealing, but several of the items are pre-made and only heated when ordered That’s not necessarily a bad thing, but the prices should reflect that I visit this area quite often, but not sure that I would choose this hotel again

Greg Geuss

We were glad we found this hotel ,due to our reservation with another hotel had Flooded and not able to accommodate us ,so we were at the availabilities luckThe room is nice, the bed is great !!The unfortunate part is the design of the hotel is in the shape of U

they only have one ! elevator and a couple of stairways which in which in some cases makes it very inconvenient, To get to either the lobby or your vehicle ,given the location of your roomNice pool,Lobby has drinks and or food for purchaseNice quite area

2. Hotel Arista (4-star hotel)

  • Address: 2139 City Gate Ln, Naperville, IL 60563
  • Phone: (630) 579-4100
  • Ratings: 4.6 (939 reviews) Excellent Eco-certified
  • Website : Hotel Arista
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Chic hotel with polished quarters, plus fine-dining, a fitness center & a high-end spa.

About this hotel

Located near Interstate 88 and 5 miles from the DuPage Children’s Museum, this upscale hotel is both 9 miles from the Hollywood Casino and the Paramount Theatre.The bright rooms include free Wi-Fi, iPod docks and flat-screen TVs, plus minifridges, marble bathrooms with low-flow water fixtures, soaking tubs and separate showers. In-room dining is available. Suites feature separate living space and floor-to-ceiling windows.Amenities include free parking, a fitness center and a high-end spa. Dining options consist of a chic lounge serving Greek food with cocktails, and a trendy gourmet restaurant featuring American cuisine.

Things You Need to Know

  • Guests praised the large, clean rooms
  • Guests praised the bathrooms
  • 6 min drive to Blackwell Forest Preserve
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the breakfast
  • One of the few hotels in the area with a spa
  • Guests liked the chic bar

Feedback From Real Customers

Denise Bowers

Me and my husband stayed here a while ago and it was one of the best hotels I have stayed at The door man was very friendly as well as the front staff The rooms were amazing, very clean and spacious

I have never had room service and I was one of the best experiences of my life as you can see I didn’t order anything fancy but it was still amazing

DIVINE DESTINY

This hotel was extremely clean and comfortable The staff is polite, warm and inviting upto the cleaning staff Speaking of, they do a remarkable job of cleaning the rooms

This is coming from someone who generally travels with my own pillow, sheets, blanket and cleaning supplies I did not have to put in any additional work to make this place up to par for my visitIf you are there and looking for breakfast, try the coffee and smoothie place a few steps away (I forgot the name, my apologies) However, the ham and Swiss croissant was simply amazing!The only downside to my visit, was the bar was not open during my visit on a holiday weekend It turned out ok, because the location of the hotel gave countless other close options right on and off Route 59

Lillia Amor

The reservations manager Emily here made my stay absolutely repulsive I over slept and did not extend my stay, instead of receiving a phone call from the reception to politely ask if I was extending my stay- Emily approved of the staff barging into my room as I was naked showering I have never in my life experienced this at a hotel

When I told her my concerns she let me know that she can send someone to gathering my things for me to check out This was upon telling her that I feel uncomfortable extending my stay further since anyone can come in- unapologetically Being a woman staying alone this was a repulsive reaction from Emily I would never wish this upon anyone The hotel is nice, but unfortunately an unqualified reservation manager has trashed it

3. Hilton Garden Inn Chicago/Oakbrook Terrace (3-star hotel)

About this hotel

Next door to Drury Lane Theatre and Conference Center, this suburban hotel is less than a 15-mile drive from the airport and under 19 miles from downtown Chicago.All rooms offer contemporary decor, custom-designed beds and flat-screen TVs with premium cable channels, plus microwaves, minifridges and free WiFi. Allergy-friendly rooms are available.A cooked-to-order breakfast is available (fee), and there’s an on-site American restaurant, as well as a bar and a 24/7 pantry. There’s also a fitness center, indoor pool and whirlpool. Additional amenities include flexible meeting rooms and a business center, plus a free area shuttle and parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 7 min drive to Lizzadro Museum of Lapidary Art
  • Guests mentioned the service is friendly
  • Guests mentioned lobbies 14 times
  • One of the few hotels in the area with a casino
  • Some guests disliked the nightlife
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Ariana Pines

This was the best stay I’ve had in a while I stayed across the way at the Oakbrook suites recently and had instant regret But, this stay at the garden inn was exactly what my family and myself needed

Front desk was extremely kind of helpful The rooms were great and clean The pool & jacuzzi were small but perfect temp and lucky enough for us while we were down there we were the only ones My only complaint would be with the guest not the hotel My first night there were people sitting outside till 3am being very loud and inconsiderate to others Also, there were children loud playing in the hotel hall at night while my children were trying to rest Other than that I would definitely stay here again Everything is very convenient in the area Nothing we needed to get to was 10min or more away

Matthew Charney

Don’t usually rank low places but this place was bad The thing that irritated me was that they boast about how clean and sanitize they are This room hasn’t been cleaned in a long time, please see the years of dust in my picture

There was trash behind the night stand and food left in the fridge, not to mention the hand prints on the window The rooms are also very dated Plus they advertise a pool but it hasn’t been open in two plus years Messaged the hotel through the app and they didn’t bother to respond Very disappointing hotel in very nice Oak Brook, many other places to stay

Nick Culver

I had a very poor experience with my stay I stay at Garden Inn’s on a regular basis and have yet to be as disappointed as I was during this stay I did not feel like a valued guest, but rather as a burden

The hotel is seedy, stained throughout, and is in dire need of an update to even be considered a Garden Inn The bare minimum is definitely in effect at this locationThis location has diluted it’s offerings beyond a reasonable amount; from the pool that’s been “broken” for the last two+ years, to the weak $10 food voucher that doesn’t cover for even the cost of the tiny continental breakfast, to the blatant refusal to provide housekeeping services, to the persecution received while having a beer in the lobby with my coworker while we debriefed after work Regarding that last one, we were told that they didn’t have staff to clean up after us We were also later told that they don’t have staff to maintain the pool at this hotel or the Hilton hotel next door, of which they ownI think at this point, I’ve given my fair share of second chances the Hilton brand It’s been made abundantly clear to me now that raising prices, while cutting costs and offerings is their main stay I think I’ll be taking my 160+ nights per year to Marriott and Hyatt

4. Hotel Indigo Naperville Riverwalk, an IHG Hotel (3-star hotel)

About this hotel

This polished hotel is a 2-minute walk from Naper Settlement outdoor museum and a 13-minute walk from Centennial Beach.The stylish rooms feature leather furnishings, free Wi-Fi and flat-screen TVs, plus Keurig coffeemakers. Suites add pull-out sofas. Room service is available.Parking is complimentary. Amenities include a chic restaurant and cocktail lounge, a 24-hour fitness room and a business center, plus meeting spaces. Breakfast may be added for a fee.

Things You Need to Know

  • Guests praised the large rooms and liked the beds
  • Walking distance to Naper Settlement and the Naperville Park District
  • One of the few hotels in the area with room service
  • Guests praised the chic restaurant
  • Guests mentioned lobbies 21 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a spa
  • Guests praised the cocktail bar

Feedback From Real Customers

Alex Bucz

We recently stayed at Hotel Indigo for our wedding weekend, hosting a room block with assistance from Lauren She was INCREDIBLE and was with us every step of the way Anything I needed help with, she was quick to respond and provide

I grew up in Naperville and lived there for 20+ years, and never had the chance to stay at Hotel Indigo Our stay was fantastic, and our wedding party and guests loved it Hotel Indigo gave us “vacation” vibes, even though I was down the street from where I grew up The hotel is SO nice, Plank Bar & Kitchen was great for our Friday night cocktail event, and Sydni at the bar was awesome The front desk staff was super nice and accommodating as well Highly recommend Hotel Indigo for a stay in town, or a wedding or large event!

Barb Montagano

Our family and friends had a phenomenal weekend stay, for our son’s wedding, thanks to the team at Hotel Indigo Naperville We are extremely grateful to Sydni, Mike, Ashley and Maddie for taking care of every detail We thank them for their guidance in planning, efficiency, professionalism and kindness throughout

Check in was a breeze and all welcome boxes were handed out The lobby and guest rooms are immaculate and beautiful I highly recommend Hotel Indigo Naperville!!

Eric Binder

Beautiful hotel right in the heart of downtown Naperville We stayed in a suite on our wedding night Spacious room, easy access to parking garage, large walk-in shower, twin sinks, and incredible views from the numerous large windows

Easy check-in/out TV was a bit small and awkwardly placed, but we didn’t really use it much so it was fine Overall, a stellar experience

5. Embassy Suites

About this hotel

In an area filled with fast food restaurants and shopping centers, this relaxed all-suite hotel is 3 miles from the Interstate 88/355 interchange and 4 miles from The Morton Arboretum.Warmly furnished suites provide separate living rooms, TVs and wet bars, in addition to microwaves, minifridges and coffeemakers. They also have sofabeds and Wi-Fi. Room service is available.Amenities include an indoor pool, a hot tub and a gym, as well as a lounge serving drinks and light snacks. Breakfast and parking are available.

Things You Need to Know

  • 10 min drive to Fullersburg Woods Nature Education Center
  • Guests praised the service
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Fadi salam

I’m Hilton member so its a great investment that I did with Hilton it’s totally worth it So highly recommended it if you travel once in a while or consistent travelerBut this hotel just amazed us This place is just amazing, we are loving the service and breakfast 🥞😍 we can have what they added to the breakfast and can also have it freshly made 😁 felt like home seriously

Staff is highly trained and polite Have helped us with all of our random questions The whole hotel is spot less and specious Rooms are bigger than normal Hilton hotels, we always take 2 queen bed and got small lobby, fridge, nice finished bathroom, multiple sink around the room 😁 well that is different well you won’t know until you stay here lol but it’s a perk I would sayNice big parking outside and beautiful view of the road we can see from our room Cool and vibrant place must stay here if you visiting Chicago city and the area around here

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6. Sonesta ES Suites Chicago-Lombard (3-star hotel)

About this hotel

This extended-stay hotel is 0.6 miles from Yorktown Center’s sprawling shopping mall and 4.7 miles from golfing at the Village Links of Glen Ellyn.The traditional studios to 2-bedroom suites come with kitchens and free WiFi, as well as sofas, fireplaces and flat-screen TVs with premium cable channels. Suites add separate living areas and additional TVs, while some offer vaulted ceilings and multiple levels.Free perks include hot breakfast, weekday evening socials, and parking. There’s also a grocery delivery service, a 24/7 convenience store and BBQ/picnic areas, plus a seasonal outdoor pool, a gym, laundry facilities and an airport shuttle.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 11 min drive to the Morton Arboretum
  • Some guests complained about the bathrooms
  • Guests mentioned the service is friendly and professional
  • Guests praised the restaurant
  • Guests mentioned “a fireplace” 15 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Lisa Goodman

Great Stay; Great hospitality Absolutely loved the Suite & having access to full refrigerator, stove, microwave, coffee pot and complimentary teas, coffees The suite was clean

My daughter and I had a fully cooked mealKale greens, Shrimp dish over cilantro/lime rice, and salad The set up allowed for a comfortable, cozy staff Once insulation is improved, I can give 5 stars 🌟 Keep up the great work I look forward to trying out the 2 level Loft 😊

Jim Morris

First of all, we dealt with Madison on the phone and at the front desk FANTASTIC representative for this hotel She was informative, cheerful, and remembered our name when ever we talked with her

A great asset for this business We were in town for a wedding celebration held nearby at Noon Whistle Brewery (another great place) and we hosted an after party gathering in our spacious, clean and wonderful room Kitchen suite had seating for 6+ without having to sit on the bed One of the nicest places we ever lodged athighly recommend

Rodney Hensley

We stayed 2 nights First night was quiet and our interaction with staff was friendly and pleasant Second night, the people that were staying in the room above us had a party with loud music

At midnight we ran the dishwasher to cover all the noise At 2am, the dishwasher shutoff and some of the people were outside talking and laughing I called the front desk to complain The music volume did go down but they talked louder and began to stomp their feet Fifteen minutes later I complained again and front desk said that it would take awhile to evict them Thinking things would get better, since they were being evicted, I waited 30 minutes before calling the front desk again When I complained the front desk seemed surprised I hear one person say, in the background, “they are still loud?” The person on the phone said, “we’ll send security” The music volume did go back up, but stomping of the feet and laughing reduced It was apparent the front desk wasn’t going to do anything Finally at 6 it got quiet When I checked out the gentleman at the front desk said security did go back at 3 (my final complaint) to the door but didn’t hear anything I will never stay at this hotel again My advice to anyone considering this hotel is to record the noise so management can hear it the next morning and prove staff and security didn’t do their job or run the dishwasher all night

7. DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove (3-star hotel)

About this hotel

Set a mile from the Morton Arboretum, this understated all-suite hotel is 4 miles from Oak Brook shopping mall and 7 miles from the Brookfield Zoo.Straightforward 1-bedroom suites have flat-screens, living areas and pull-out sofas, as well as microwaves, minifridges and coffeemakers. The 2-bedroom suites add conference tables. Wi-Fi is available.An area shuttle and parking are complimentary. There’s also an indoor pool and a gym, plus a 24-hour business center and 35,000 sq ft of meeting space. Other amenities include a casual lobby lounge and a restaurant. Breakfast is available.

Things You Need to Know

  • 7 min drive to the Morton Arboretum
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the bathrooms
  • Guests liked “cookies”, mentioned 23 times in reviews
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

ZeeZee Dawson

I stayed a total of 19 days on a business trip Overall the hotel stay was good could have been better but the room was extremely dusty Room needs a good dusting because it was so build up and I order housekeeping twice my whole trip but nothing was done about the dust

Build up dust on my clothes and items Needs better cleaning or change filters However, the staff was friendly and happy I didn’t get a chance to order room service but the cookies are amazing!!! If you get a chance to stay here, don’t forget your free cookies😃

Deb L.

The bad: There is a half an inch gap at the bottom of my front door(see picture) The hotel is by no means full and they put us next to the elevators so that I can see and hear everyone and everything walking by The water in the shower/tub does not fully turn off and leaks/drips

We arrived late and didn’t notice they didn’t have a Do No Disturb sign so housekeeping barged into the room in the morning When I went to ask the front desk, they initially said it was our responsibility to make sure that we put a do no disturb sign if we didn’t want housekeeping They are not serving breakfast of any kind There weren’t any extra blankets or sheets in the room There isn’t a way to modify the temperature of the roomThe good: location is good and accessible Beds are comfortable Water pressure is high in the shower Plenty of parking

Leo

Location is convenient Not impressed with room cleanliness as there was trash in room from occupant before me Coworkers from my company stay here often but this may be the last time I stay

Many issues with loud occupants and smoking inside rooms The restaurant has great service and really enjoy the fact the Starbucks is inside From someone who stays in Hilton properties every week, there are better options around

8. Hilton Chicago/Oak Brook Hills Resort & Conference Center (4-star hotel)

About this hotel

This upscale conference hotel is 2 miles from the Mayslake Peabody Estate cultural venue and 15 miles from O’Hare International Airport.Straightforward rooms have free Wi-Fi, flat-screen TVs and coffeemakers; some offer golf course views. Suites add minifridges and separate living areas with pull-out sofas; upgraded suites feature private balconies. Room service is available.Parking is free. The hotel has a lobby bar, a casual eatery, and a grill restaurant with a patio, plus a business center and 42,000 sq ft of event space. There’s an 18-hole golf course, indoor and outdoor pools, and a gym, plus a spa, a game room and sports courts.

Things You Need to Know

  • 8 min drive to Lizzadro Museum of Lapidary Art
  • Guests praised the beds but some complained about the kitchenettes
  • Some guests disliked the bathrooms
  • Guests praised the friendly service
  • Guests praised the casual restaurant
  • Guests liked “golf courses”, mentioned 120 times in reviews
  • Guests liked the grounds

Feedback From Real Customers

Kathy Budewitz

This hotel truly is a hidden gem! We have been coming here for years with family and friends There is so much to offer—indoor/outdoor pool, golf, 2 restaurants, game room and more The hotel is just gorgeous, as well, and the staff is amazing! From the time you check-in, you feel welcomed

I have to give a huge shout out to our absolute favorite staff member, Willie, at the pool/golf bar He is amazing—hardworking, personable, efficient, and just an overall fantastic person! Such an asset to the hotel We already can’t wait to come back!

Justin Flora

My wife and I were here for a 1 night 2 day work conference We really enjoyed our stay Everyone was friendly and the hotel has so many amenities (large outdoor and indoor pools, nice selection of restaurants)

The conference food, snacks, drinks were great with a lot to choose from Our room was extremely clean and the beds were super comfy Thank you for a great experience Hilton team!

Karissa Plautz

Beautiful views of the golf course and skyline Clean room and bathroom Comfortable king size bed

Modern 2 restaurants and bar Friendly and helpful front desk staff Booked 2 rooms 3months ahead of time and happy to be on the same floor a few rooms away from each other Only downfall is we did ask for room service but they did not refresh towels or clean bathroom like asked

9. DoubleTree by Hilton Lisle Naperville (3-star hotel)

About this hotel

Off Interstate 88, this upscale hotel is 3 miles from the Morton Arboretum and 5 miles from the Naper Settlement pioneer reenactment village.All rooms offer classic decor and custom-designed beds, plus flat-screen TVs and free WiFi. Club rooms provide access to a lounge with complimentary breakfast and evening appetizers. Suites add dining tables and whirlpool tubs.Parking and an area shuttle are free. Other amenities include a high-end restaurant, a stylish bar and a 24-hour convenience store. There’s also a fitness center, an indoor pool and a hot tub, plus a business center and event space (including 2 ballrooms).

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 6 min drive to the Morton Arboretum
  • Some guests complained about the air conditioning but others praised the beds
  • The hotel has a concierge
  • Guests mentioned “brunch” 49 times
  • Guests disliked the microwaves, mentioned 31 times in reviews
  • Guests praised the nightlife
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Sindaze 101

Rooms were clean but very small and in an extreme need of an update As is the entire hotel Carpets are old and torn

Not Fridge or Micro The only chair was for the desk The bathroom is small and no counter space to do hair or make up Not even a towel hook on the bathroom door to hang towels Room was musty smelling and overall if we were not forced to stay here for the event we were attending, I would have left and gone elsewhereOne bartender to serve drinks and food for a completely booked hotel (136 hockey players and their families plus two weddings) Bartender was over worked and under friendlyA simple task of asking a housekeeper for two clean towels was met with a no and we were told to go to the front desk The front desk said they would send them down Waited over an hour and finally just went and found another housekeeper on a different floor who was willing to give up two towels Called front desk to express my disappointment and was met with someone just coming on duty No desire to find out the miscommunication so that it doesn’t happen againParking is also poorly planned Only two entrances One of which is no where near any parking so the walk is sufficient Especially when it’s raining as it did today The other only holds about 3 dozen carsAll in all, if you can, I recommend you stay somewhere else

Laurel Riffey

The rooms at this hotel are extremely dated for a Hilton property Our room had 2 double beds Double beds aren’t very comfortable to share with another person

I’m surprised they even exist anymore in a hotel setting Beds and pillows were too soft for my liking No fridge in the room When I went down to the front office to ask if I had overlooked the refrigerator in our room, the front desk staff was very quick and curt to tell me no We left to go get waters for our stay When we arrived back and I asked the front desk staff if there was a fridge I could borrow or rent They said they would check Why not offer that as a solution earlier?? One was quickly delivered to the room which was a nice surprise The AC worked beautifully We were staying there for an event The hotel was centrally located for what we were doing It was also near a few preserves where I was able to explore in the mornings

Jamie Watkins

I like this hotel 🏨 The pillows are soft and the bed isn’t too hard The sheets and comforter are soft Walking distance to my works HQ

always a bonus Super close to The Old Pour House 🍺 in Freedom’s Commons which is an excellent restaurant for large groups for work or just hanging out after work The hotel has a bar and restaurant that I haven’t been to The decor in the rooms is ‘antique’ More to come

10. Hyatt Regency Lisle Near Naperville (3-star hotel)

About this hotel

A half-mile from the 1,700-acre Morton Arboretum, this modern hotel off I-88 is 25 miles from the Loop district of downtown Chicago.Contemporary rooms feature sitting areas with pull-out sofas and desks. All include coffeemakers and minifridges, as well as flat-screen TVs and free Wi-Fi; some offer views of the arboretum.Amenities include an upscale restaurant and an informal lounge bar. There’s also a heated indoor pool and a fitness room.

Things You Need to Know

  • 4 min drive to Sea Lion Aquatic Park
  • Guests praised the lobby
  • Guests mentioned the rooms are unclean

Feedback From Real Customers

Stacy Kral

OUR CAR WAS VANDALIZED! I was a guest at the Hyatt Regency in Lisle, Illinois June 9-12 I was in town for my stepdaughter’s wedding, down the road at the Morton Arboretum We had an adjoining room for the night of June 10 for the bride

While we were there, many things were less than desirable, but the worst occurred on my final night there On Saturday night, June 11, I parked my other daughters’ car in the Hyatt parking lot I parked it in the well lit lot, close to the building, and thought it was a very safe spot The next morning, the catalytic converter had been stolen and the front hood was damaged When I reported it to hotel staff, they said they had no liability and could not help me I was shocked at their complete disregard and lack of concern, they also did not seem a bit surprised I would have hoped for some empathy, contact information for the police, somethingI guess that I should not have been too surprised though as the whole time I was there, the staff seemed unconcerned Even though the adjoining room was vacant on June 9, (we asked because we thought about getting it early), it was not cleaned and available until 4:30 pm June 10 We told them it was for a bridal party, with an early morning wedding the next day, but that did not seem to matterWe also witnessed other guests arriving after 4 and still not having their room ready They were offered drinks at the bar, but many needed their rooms Then we witnessed damage to the number board in one elevator, causing some floors to be inaccessible The other worst thing we saw was when some guests got stuck in the other elevator and were ringing the bell for some time They got out, but then that elevator was shut down for a dayAll in all, I will never stay there again, and fear to stay at any Hyatt

Naqia Najafi

At first glance this hotel looks like it will be a great stay The lobby is grand, clean and spacious However, the rooms do not match this vibe & does not look like the photos advertised

They are outdated and dirty The beds are tiny in size We stayed in a 2 double bed room, but the beds were closer in size to singles The washroom curtain had stains, and water pooled up to your ankles when taking a shower Our TV did not work & wifi also did not work for our first day of our stay We travelled with a large group and several members of our party experienced worse issues Earwigs in the bathtub, ants in the room, an electrical spark & flame from the outlet, blood like stains on sheets upon arriving in hotel There was also no daily cleaning/room service offered until the third night of your stay, which would have been nice to know prior to booking The only reason I’ve given this hotel 2 stars is because the staff is very kind and helpful But overall, if you’re expectations are a clean hotel room, I would not recommend this place

Mistic Mods

Room was great but asked for regular coffee 2 times and got decaf both times Last time we asked they never even came to the room Also we were supposed to get wedding venue rates and asked multiple times and was told fully booked but groom said they were not

Called sales dept and told the same thing I wouldn’t recommend for the price service should’ve been better

11. Hilton Chicago/Oak Brook Suites (3-star hotel)

About this hotel

Located next door to Drury Lane Theatre and Conference Center, this modern all-suite hotel is also 0.8 miles’ drive from shopping at the Oakbrook Center.All 2-room suites offer chic decor, separate living areas (with pull-out sofas) and custom-designed beds, plus microwaves, minifridges, 2 flat-screen TVs and free WiFi.Amenities include a relaxed atrium restaurant, a breakfast buffet (surcharge) and a lounge. There’s also a heated indoor pool, whirlpool tub, fitness center and business center.

Things You Need to Know

  • Guests praised the large rooms
  • 8 min drive to Lizzadro Museum of Lapidary Art
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 28 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a hot tub
  • The hotel has a sauna

Feedback From Real Customers

Ariana Pines

+bathroom+spacious room-Stephanie-room service-pool area-parkingThis by far was my worst Hilton stay! I called in advance to see if I could check in at 2pm The lady on the phone asked me my last name, confirmed my reservation and told me coming at 2pm would be perfectly fine Well I get there and Stephanie who did not come off very customer friendly at all quickly shut me down and told me I could not check in early

I explained I called for this very reason before driving 40minutes She told me I’d have to wait about 30-40min and there were people ahead of me That was the first thing I understood she was doing her job but she comes off very rude with how she speaks and her facial expressions Once we were finally checked in Stephanie then gave me & my mom the same room number on our keys so I had to go back downstairs to get this fixed The rooms were very spacious but so outdated, the carpet and furniture was hideous but I liked the space and the bathroom was my favorite We stayed 3 nights but room service never showed up until we called On day two my husband saw room service and asked if they could come get our trash and dirty towels and she told him if we wanted our room cleaned we had to call the front desk I’m not sure if this is new but even when you stay for a couple of nights they at least come to your room to offer new towels and pick up any full trash When we finally got new towels my towel was so thin and hard it hurt, literally it was nothing like the first set of towels But, my biggest complaint is the pool Our swimsuits had a awful smell after getting into the pool/hot tub I have never had an odor as such after being in a pool Next thing I know we are all sick by the time check out comes The only person that was not sick is my mom and she is the only one who didn’t step foot in the pool or hot tub To top it off when I checked in I was handed a card to put in my car but was never told I was being charged daily for parking I have never paid for parking when staying at the Hilton This was my first time at this particular Hilton and will be my lastIt was my most expensive stay but yet my least favorite I will say the gentleman that worked the night shift I didn’t get his name but he was very friendly to myself and my daughter

Carl Kroboth (CPK3RD)

Is it terrible? No Is it excellent? NoBut hello 1990, I hear you want your hotel back

Updates are definitely needed, as the rooms look the exact same as when I traveled a lot in the late 90’s and early 2000sAs for the cleanliness of the room it was a 3 out of 5 One stained bath towel, and the old furniture just doesn’t make the room inviting The shower leaked through the door soaking the bath matNot to mention $20 for a $10(value) breakfast Only because the closest place to get breakfast is 10min awayJudging by the other recent reviews it looks like Hilton has some work to do to bring this hotel back to the 5 star status it once was

Robyn Christopher

Booked a King Suite, stayed 3 nights The location was perfect! Close to highway into Chicago, near shopping and plenty of dining optionsThere must have been a few mix ups with our booking, initially they were showing as 2 nights not 3 but that was straightened out at check in

We didn’t have a king bed in the king suite, it was a queen The mattress was very hardThis hotel has an elegant banquet hall next to it and uses it for events like weddings There were 3 during our stay This wouldn’t be an issue, except once the event ends the guests staying at the hotel tend to continue the party in the center of the hotel The center is a gathering / seating area and the noise traveled very well up to the 6th floor and thru my door at 2 & 3 in the morningFront desk staff is relatively non-existent and isn’t very friendly or helpful Breakfast is OUTRAGEOUS $12 for their “continental” is some fruit, a few bread choices and cereal And for $20 you can have breakfast like sausage and eggs from a warmer

12. Chicago Marriott Oak Brook (3-star hotel)

  • Address: 1401 22nd St, Oak Brook, IL 60523
  • Phone: (630) 573-8555
  • Ratings: 4.2 (1543 reviews) Very good
  • Website : Chicago Marriott Oak Brook
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Relaxed quarters in an unpretentious hotel offering a warm restaurant/bar, a cafe & an indoor pool.

About this hotel

Across from the Oakbrook Center mall off Interstate 68, this unpretentious hotel is 2 miles from the historic Mayslake Peabody Estate.Relaxed rooms provide flat-screen TVs, safes, and tea and coffeemakers. Club rooms add access to a private lounge with free breakfast and snacks. Suites have separate living space. Room service is offered.Parking is complimentary. There’s a warm restaurant/bar with a terrace, as well as a Starbucks cafe and a casual lounge area. Other amenities consist of an indoor pool, a hot tub, a gym and a business center.

Things You Need to Know

  • 6 min drive to Lizzadro Museum of Lapidary Art
  • One of the few hotels in the area with room service
  • Guests praised the beds but some complained about the kitchenettes
  • Guests praised the warm restaurant
  • Guests mentioned “shopping malls” 38 times
  • Guests praised the lobby
  • Guests liked the fitness center
  • Guests praised the indoor pool

Feedback From Real Customers

Britt Lewis

Hotel is definitely dated, in need of upgrades for sure We had a few issues with our room (A/C went out, condensate line plugged and got the carpet soaked) however they relocated us to another room Staff was phenomenal with the exception of a front desk employee (a male) who got an attitude and acted like he wanted to go outside and fight

Want to thank Nathan for fixing everything!! He is good as gold

Ben Cerveny

Everything was very average or below in the rooms No fridge, just a “cooling box”, the toilet was put in crooked so the door would close in the tiniest of bathrooms and the whole place is from the 70s They are updating this year which is very needed

Also, the pool was closed even though the website says they have one The only savior is the bed was fairly comfy

Jack Oxley

The stay at the hotel was nice and quiet The food was very good as well as the service However, I pre-paid for a room through a third party company on 7/27 and 7/28 and then received an email from the hotel with charges for 7/28 for the room

I have been attempting to contact the accounting department to correct it several times leaving messages with no return or email correcting the additional charges This is bad customer service and wouldn’t recommend the hotel unless this has been corrected

13. Staybridge Suites Chicago-Oakbrook Terrace, an IHG Hotel (3-star hotel)

About this hotel

Off Interstate 88, this contemporary all-suite hotel is 3 miles from the Mayslake Peabody Estate and 16 miles from Chicago O’Hare International Airport.Laid-back studios provide free Wi-Fi, flat-screen TVs and DVD players, as well as pull-out sofas, kitchenettes and desks. The 1- and 2-bedroom suites add separate living rooms.Freebies include a breakfast buffet and evening receptions (select weeknights), plus parking and a local shuttle. An exercise room, a business center and a guest laundry are available 24/7, and there’s a patio with a BBQ grill.

Things You Need to Know

  • 10 min drive to Lizzadro Museum of Lapidary Art
  • Guests liked the service
  • Guests mentioned the rooms are unclean
  • Some guests complained about the bathrooms
  • Guests praised the restaurant
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Adam Lamberti

The rooms are very spacious, you get a full size refrigerator, microwave, small 2 burner stove top ( no oven), and a small table area to eat at There is no pool here The rooms were clean, the inside lobby was nice and clean, and the area is quite and safe

One of the best perks is the free hot breakfast and you have free use of their laundry area, but make sure to bring some detergent They have a small shop next to the front desk if you need something like soap, sofa, aspirin, etc I have to say a big thanks to the ladies at the front desk They are very nice and want to make sure your stay is enjoyable

Staciej Staciej

It’s in a beautiful area and the hotel is nice on the outside The lobby is also very clean and up to date The rooms and stairwell (which we saw well due to the elevator being down) are outdated and dirty

They should keep the elevator running to avoid guests seeing the filthy stairwell which have stains on the carpet and walls The front desk was a plus and they seemed to helpful and kind I would not choose to stay here again

Philip Bird

This is a less than exceptional Staybridge! My experience with the staff was actually quite good, hence the two stars When we checked in our AC wasn’t working It was pretty obvious, so I suspect we were put in a room in which the broken AC was well known, but maybe not

Anyway, the hotel was full, so no room swap, and we had night 1 of 4 with no AC, which was fixed the next day (again, no complaint with the staff) All the other reviews are spot on! There’s a weird smell, but it seems that’s to cover the smell of weed, which seemed regularity smoked on the back patio Breakfast was more like a Holiday Inn Express than a Staybridge Our room was cleanish, but the whole place seems icky One evening there was water running down the elevator, the laundry room had standing water and felt like a sauna All told, it’s the crumbiest Staybridge I’ve ever experienced (and I like Staybridge)

14. Crowne Plaza Lombard Downers Grove, an IHG Hotel (3-star hotel)

About this hotel

Just off Highway 38 and 2.4 miles from Lombard Metra Station, this modern hotel is also 2.7 miles from championship golfing at the Village Links of Glen Ellyn and 4.8 miles from The Morton Arboretum.The classic rooms feature marble bathrooms with rainfall showerheads, desks, flat-screen TVs, WiFi and minifridges. Suites add separate living areas.Amenities include a relaxed bar/restaurant, an indoor pool and a 24-hour gym. There’s also a 24-hour business center, 7 meeting rooms and free parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 8 min drive to Lilacia Park
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned restaurants 70 times
  • Guests praised the breakfast
  • Guests praised the indoor pool
  • Guests praised the relaxed bar

Feedback From Real Customers

Jill Ebner

Looks can be deceiving…the outside is a little drab but inside is beautiful! The check in staff are amazing! Dee was so delightful and helpful! The beds are comfy, room is cozy and clean The shower feels great! The pool was great! Warm in the room, could have used a hot tub Everything exceeded our expectations

Glen Prairie Restaurant is wonderful!

Val “Valerie Mai” Khadivian

This was the best stay I’ve had in years Staff was absolutely amazing, the pool was stunning and even had a deep end Felt like I was in Florida without having to be in Florida

Not a fan of the restaurant attached to them but that had absolutely no impact on the hotel The restaurant will never have my business As for the staff of the hotel, kudos!!!!! Thank you for a very memorable little holiday Definitely doing this again with other moms

C CJG

I would truly be remiss if I did not leave a review about the stay my family and I had here Initially we were only supposed to stay two nights, this was only a little getaway for my husband, our two little boys and myself However, the staff was so amazing and accommodating to us, that we ended up staying five days!!! From the manager, to two of the front desk staff Karen and Lydia, they made our stay extremely welcoming and amazing for our boys

From accommodating our two year old who has autism, because he loves looking out of windows, to ensuring that we had everything that we needed We learned during our stay that our recently diagnosed 2yr old loves swimming just as much as his older brother With everything that we’ve experienced these past few months, swimming was the thing that he truly has enjoyed the most, which is why we extended our stay The hotel staff were beyond accommodating and helpful during our entire stay and I can truly say that we’re looking forward to returning for a visit

15. Sheraton Lisle Naperville Hotel (4-star hotel)

About this hotel

Off I-88, this contemporary hotel is 4 miles from Centennial Beach and 5 miles from the Chicago Golf Club.Understated rooms have free WiFi, plus flat-screen TVs, coffeemakers and work areas with desks and ergonomic chairs. Some have minifridges and microwaves, while club rooms provide access to a lounge with perks such as continental breakfast, all-day snacks and evening appetizers.Parking and area shuttle service are complimentary. Other amenities include 2 restaurants, 1 with a bar, and a 24-hour cafe. There’s also a fitness center and an indoor pool, plus a 24/7 business center and 25,000 sq ft of meeting space.

Things You Need to Know

  • 6 min drive to the Morton Arboretum
  • Guests mentioned microwaves 15 times
  • Guests mentioned “banquets” 11 times

Feedback From Real Customers

Kevin Zevchik

This Sheraton was probably a very nice hotel prior to March 2020 The area of the hotel is surrounded by several companies and offices Since the pandemic, many are working remote now, therefore the area is a bit depressed (not all of Naperville)

In the hotel are many vagrants that have taken residence The upkeep of the hotel and housekeeping has significantly suffered due to this About 30% of the rooms are these ‘long terms’ and you will find them roaming the hallways at all hours and leaving garbage outside of their rooms We used our Suite Upgrades for a suite that was in severe neglect The curtains were all torn terribly Items on the wall were falling off like door stoppers and racks The pull out sofa bed was broken and completely unusable They moved us to another room that was not much better The lounge was closed since 2020 and no indication that it will reopen

Mary Chandler

We were there for the Buick national car show as a swap meet vendor Lovely King room, very Comfortable bed and pillows Great hotel for an event

Lots of meeting rooms, large banquet room, Starbucks coffee in rooms and in lobby and at breakfast buffet I tried to get more coffee packs sent to my room twice but never got it Breakfast buffet was ok Pancakes were awesome Nothing special on the buffet for $16 However we did get ours for $12 since we attended this event Lots of free parking Lobby was very spacious and had comfortable couches and nice decor

Dalal Sheikhah

Never trusting the Sheraton name again It was the most dirty hotel I ever seen we already found our room full of dust and the bed sheets was disgusting and worn out They just are using the covid situation as an excuse for not cleaning every day and when the come to clean the stuff are rude and want to clean on there own timetable

So believe me pick another hotel and don’t waste your money

16. Aloft Bolingbrook (3-star hotel)

  • Address: 500 N Janes Ave, Bolingbrook, IL 60440
  • Phone: (630) 410-6367
  • Ratings: 4.0 (988 reviews) Very good
  • Website : Aloft Bolingbrook
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Informal hotel with a modern cocktail bar & a billiards table, plus a 24-hour gym & indoor pool.

About this hotel

In a residential area off I-355, this relaxed hotel is 2 miles from Cypress Cove Family Aquatic Park and 12 miles from Bolingbrook Golf Club.Casual rooms have flat-screen TVs, free Wi-Fi, minifridges, and tea and coffeemaking facilities, as well as desks with ergonomic chairs. Suites add seating areas with sofas.The airy lobby-lounge has check-in kiosks, a fireplace and a billiards table. There’s also a contemporary cocktail bar, a 24/7 fitness center and an indoor pool. Free parking is available, and there are also meeting rooms and a business center.

Things You Need to Know

  • 5 min drive to Cypress Cove Family Aquatic Park
  • Guests liked the friendly service
  • Some guests complained about the restaurant
  • Guests mentioned lobbies 55 times
  • The fitness center has free weights
  • Guests praised the nightlife
  • Guests liked the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Michael P

Staff is great, it’s an A-loft hip and trendy and all that, wasn’t a fan of the food served there but I’m sure COVID plays a role in that Had two issues with my room, both the floor (near toilet) and shower did not appear to be cleaned well as I noticed stains near the toilet and some in the shower, nothing to kill my experience, the other issue is the shower handle, it does not lock in the off position and instead can go negative forcing me to have to find the correct spot to turn the tap off Other than that it was a good stay and there are amazing places to eat near by so I’d recommend that over eating at the hotel

Mel Baker

Nicole and Michelle at the front desk were both helpful and lovely We also did try the breakfast which was pretty good I liked the oat milk cold brew

The room was comfortable for us for one night, and even though we didn’t get a chance to use them, we did appreciate all the nice amenities May be a new go-to whenever we want to go to Waterfall Glen

Barbara Mendez

This Aloft location has always been a staple for our travels to this area Of course they did not disappoint during this visit either My husband and I would love to thank Nichole F

who works the front desk She was polite, knowledgeable and a very gracious host Please give her a raise or promotion to ensure she stays with your company long term She is a valuable assetThank you so much for her service and dedication It made our stay so much better We will see you all in October

17. Chicago Marriott Suites Downers Grove (3-star hotel)

About this hotel

In a commercial area between I-88 and I-355, this contemporary all-suite hotel is 4 miles from the Mayslake Peabody Estate and 11 miles from the Brookfield Zoo.Streamlined suites have flat-screen TVs, desks, and kitchenettes, as well as separate living areas with sofas; some feature wall beds. Wi-Fi is available (fee).A casual restaurant serves American fare. There’s also a lobby bar/lounge, as well as indoor and outdoor pools, a hot tub and a fitness center. Other amenities consist of parking, a business center and guest laundry facilities.

Things You Need to Know

  • Guests praised the clean, large rooms
  • 11 min drive to the Morton Arboretum
  • Guests praised the friendly service
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a hot tub
  • Guests liked the lobby bar

Feedback From Real Customers

Dee Lau

Absolute and complete total nightmare!!! First, arrived in the evening for a wedding and was told our wedding did not have gift bags Yes, we did! Sleeper sofa has no sheets on it Tired and waited 30 minutes for sheets

The comforter on the bed has stains on itgreat! No soap in the bathroom! Glad I brought my own The iron does not work, thankfully brought my own steamer Not explained how rental car parking works, and that I need a pass and that pass is 5 dollars a day Given my folio at the end, get home to find an extra $15 on my credit card After three separate phone calls to the hotel and Marriott corporate I find out this is for the parking!!! I WILL NEVER PATRONIZE A MARRIOTT HOTEL AGAIN IN MY LIFE Ridiculous!!!!!!

Tiffany Williams

This is our second stay here, and it has been wonderful both times! The rooms are clean and well kept (I am a stickler for cleanliness- and they check all the boxes) The bedding is always bright white, clean and of good quality (which is important to me), the hotel staff is polite and friendly, and the rooms are spacious and have a great layout, and all the amenities we need as a family of 4 The pool area offers an indoor/outdoor area, and hot tub which is fantastic This is our spot for anytime we are in the Chicago area

Carl Kibler

Been staying here fairly regularly for the past year Staff is very nice and rooms are clean and comfortable My problem is with physical plant

Elevators have been out of service constantly the entire time Why can’t a Marriott hotel keep them running? Maybe they need replacing? For the second stay in a row I am using the service elevator What if it goes down? My knees can’t handle 7 floors of stairs Probably my last stay here Shame, because other than that, it’s a nice hotel

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