hotels with balcony in McKinney, TX

1. Hilton Garden Inn Dallas/Allen (4-star hotel)

About this hotel

This hotel is less than 6 miles from Dr Pepper StarCenter, and under 8 miles from the Heard Natural Science Museum and Wildlife Sanctuary.All of the contemporary rooms offer custom-designed beds and flat-screen TVs with premium cable channels, plus minifridges, microwaves, and free WiFi. Some have whirlpool tubs. Suites add separate living areas and pull-out sofas.A cooked-to-order breakfast is available (fee), and there’s an on-site American restaurant, as well as a bar and 24/7 pantry. Guests can also visit the fitness center, outdoor pool and whirlpool. Additional perks include multiple meeting rooms and a business center.

Things You Need to Know

  • Guests mentioned the rooms are large
  • The rooms have minibars
  • 9 min drive to Oak Point Park and Nature Preserve
  • One of the few hotels in the area with room service
  • Guests liked the American restaurant
  • Guests mentioned lobbies 13 times
  • One of the few hotels in the area with a casino
  • Guests praised the outdoor pool and the hot tub

Feedback From Real Customers

Bruce Kennedy

First time Dallas area Hilton Garden Inns and Hampton Inns are usually the nicest mid class Hotel for short business stays This hotel is no exception

Late check-in but friendly staff, very clean Lobby had a nice small bar open for drinks until 10 pm Great after a long plane ride Hallways elevators, carpets and floors are all clean and well-kept Room is especially nice Smells good, no smoke smell, decent furnishings Nice beds Everything clean Felt comfortable in the room In-room coffee machine microwave and Ice Bucket Have the dress with Gideon Bible in the drawer next to the bedThis particular Hotel there’s a lot of freeway noise so make sure that you are requesting a room on the front of the building The back side of the building is pretty much like you’re standing on the emergency Lane of the freeway Not much the hotel can do about that This is a great place to stay if you’re in Allen or Dallas Texas area

W N

We stayed at this hotel after the A/C in our home went out Although this is an older hotel property in Allen, we found the prices and overall stay was acceptable The hot tub by the pool was broken which was disappointing

We also had some furniture in our room that showed it’s ageThe staff was friendly and the prices reasonable for a Hilton location We didn’t like the attempted up charge for a mediocre breakfast so, we went to Two Rows next door, which was as always great foodThe location has a ton of conference type rooms and is centrally located in Allen It’s not super fancy but, is well maintained and safe If you’re coming in to visit family or on business, this hotel is just fine, especially if you can get a deal

Trisha M

Staff was super friendly My room looked unfinished

there was a 2 inch strip of some type of tile peeking out where the carpet met the bathroom tile at the doorway Bathroom very outdated with mildew stains The breakfast buffet was minimal and not worth the 1495I saw a sign that said pancakes, but no pancakes in sight, and not much fruit Location was very convenient for me to visit family, but also to get to shopping and restaurants

2. Drury Inn & Suites Dallas Frisco (3-star hotel)

About this hotel

Off the Dallas North Tollway, this informal hotel is next to sports and entertainment at the Dr Pepper Arena and a 6-minute walk from the Frisco Conference Center.Relaxed rooms offer free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Suites add separate living rooms with sofabeds.Complimentary perks include hot breakfast, evening socials and parking. There’s also an indoor pool, a hot tub and a gym, as well as a convenience store and a coin-operated laundry.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 5 min walk to the Texas Sculpture Garden
  • Guests praised the friendly, professional service
  • Guests mentioned “popcorn” 11 times
  • Guests praised the breakfast
  • Guests liked the fitness center
  • One of the few hotels in the area with an indoor pool
  • Guests praised the bar

Feedback From Real Customers

Andrew Mitchell

One of the best overall experiences our family has had at a hotel It was very clear that whomever is running this hotel is setting the bar and leading by example The social hour chef came by and chit chatted with us and did not push us out even though dinner had already ended

His assistant that helped with clean up was very courteous and friendly too And my picky teens enjoyed their supper My husband and I came down to the lobby late for popcorn and the evening hotel clerk was already cleaning it (it was after all, 20 minutes past the time for popcorn) He went back to the office and grabbed us 2 bags of already prepared/sealed popcorn Such a small thing but meant so much that he would go above and beyond like that Rooms were very clean We felt like we were among people we’d known our whole lives and weren’t just a hotel guest Refreshing to get not only top notch customer service from someone, but rather a top notch customer experience our entire stay Great job, Drury Inn! We’ve booked the rest of our travels around your locations now

Justin Fowler

One of the best hotel experiences in recent years Thank you Atmosphere was spot on… concierge took ownership as of their own brand was on display

Very impressive! I own a little plumbing business and know it’s not apples to apples but nonetheless learned a ton about how to provide amazing customer experience!! I didn’t catch the name of staff but kudos Here eating evening shindig and it’s great

Chris Harrell

I cannot say enough about this hotel! The staff are awesome, cheerful and always ready to help The rooms are very nice, clean, quiet and very comfortable The bathrooms are top notch, always clean and never lacking

The atmosphere and fellow guests are very friendly and safe, unlike many hotels in the DFW that offer similar accommodations Everyone here is just like your neighbors! The daily drinks & dinner service is the reason I fell in love with Drury Free drinks for adults, soft drinks available for everyone, and a dinner buffet that does not disappoint! Salad, BBQ, steamed veggies, baked beans, hot dogs for picky children Breakfast has something for everyone They have eggs, bacon, sausage, as well as yogurt, cereal and oatmeal, and more Like I said, I love this hotel and I just can’t say enough!

3. Sandman Signature Plano-Frisco Hotel (3-star hotel)

About this hotel

On a main thoroughfare, this relaxed hotel with sleek interiors is a mile from Frisco Central Park and a 15-minute walk from the Dr Pepper Arena. DFW International Airport is 26 miles away.Airy rooms with contemporary decor offer free Wi-Fi, flat-screen TVs, and tea and coffeemaking facilities, as well as minifridges and spa-style bathrooms; some add balconies. Suites feature living areas, kitchenettes and sofabeds.Parking is complimentary. Other amenities include a grill-style restaurant, a sports bar and a gym, as well as an indoor pool with a hot tub.

Things You Need to Know

  • Guests liked the clean rooms
  • 14 min walk to iFLY Indoor Skydiving – Dallas
  • One of the few hotels in the area with room service
  • Guests mentioned “Housekeeping” 13 times
  • Guests liked the breakfast
  • One of the few hotels in the area with an indoor pool
  • Guests praised the sports bar

Feedback From Real Customers

andrea martinez

1st time visit to Sandman

Amazing! We arrived at 3am and the front desk staff were there with smiles on their faces! The hotel lobby and common areas were beautiful and our room amazing! The smell upon walking in was so good – I need to know what that was! 🙂 I want my whole house to smell like it The bed was extremely comfortable and the bathroom had a soaking tub in it!! I was able to detox from our long drive in the tub before going to bed and if was an absolute dream!

Jess F

Staycation Experience — we truly enjoyed a quick weekend trip her and will definitely return againCute and trendy stylish hotel, professional and friendly staff and very convenient location to restaurants and shops Beds were comfy and room was spacious

We did have a slight issue with the ac not cooking in the living area, while the bedroom area was just right The manager quickly moved us to a new room and was very accommodating

James Mann

We stayed here for a corporate event recently, and it was the perfect hotel for our group of 60! It’s a beautiful hotel in a central location, and the rooms are updated and well furnished (nicer than similar hotels I’ve stayed at in the area) Plus the two bars that were on site were perfect for getting together after hours Sherri Ray was awesome to work with in making all the arrangements for our group! I’d definitely recommend this hotel to others (whether for business or personal travel)

4. Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center (3-star hotel)

About this hotel

This upscale all-suite hotel attached to the Frisco Conference Center is 0.1 miles from Dr. Pepper Ballpark.Warm, traditionally furnished suites feature separate living rooms, custom-designed beds and flat-screens with premium channels, plus minifridges, microwaves and Wi-Fi (fee). Upgraded suites add balconies, pull-out sofas and Keurig coffeemakers.Free perks include cooked-to-order breakfast, and evening receptions with snacks and drinks. There’s a relaxed Texas-inspired cafe and an airy atrium lounge. Additional amenities include a gym, an indoor pool and a spa (fee), along with 90,000 sq ft of meeting space.

Things You Need to Know

  • Walking distance to iFLY Indoor Skydiving – Dallas and the Texas Sculpture Garden
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests mentioned “banquets” 12 times
  • Guests praised the views

Feedback From Real Customers

Kojack Enterprises

We recently stayed for a night at this location and were excited to arrive with our past experience with Embassy Suites This location was great but had some setbacks The room condition was excellent, the A/C worked but seemed to be struggling

My wife and I set it to 70 degrees and left the room for the evening and arrived to it still trying to reach 70 degrees It stayed on for the majority of the night trying to cool the room down It did not bother us much, but it was worth mentioning Additionally, we wanted to enjoy the pool and spa later in the evening and found that it was occupied for “swim lessons” The entirety of the pool was coned off and the swim instructors were using all of it My wife and I sat in there for a while hoping that they would finish but had no luck after an hour This was upsetting due to the fact that we paid for a room with the amenities provided but it was being rented out for a local swim school I would hope that Embassy Suites would understand that we are headed into hot summer days and guests will want to use the pool more regularly I would rather go to another hotel down the road that keeps their amenities for guests staying there instead of other local businesses Other than our frustrating pool and spa incident we really enjoyed our stay The breakfast is excellent and all of the staff is very nice!

Meagan Murret

The pool was clean and well maintained The evening reception was fun and did not have long waits for drinks Bartender was friendly and accommodating

Lobby was very pretty Morning breakfast was delicious! Room was clean, AC worked well Only complaint was that the fold out sofa was very uncomfortable and there were no pillows for it The extra blanket was gross and scratchy

Jaysen Bechtel

The first couple of days we stayed here, there was a very strong sewer smell between the lobby and convention center entrance doors The entire hotel was very clean in appearance and I loved the myriad of fountains Our room was very nice except for the fact that the air conditioner did not seem to function

My wife gets sick to the point of nausea in Temps above 67 over a long period of time (hours or sooner if she gets a hot flash) The first night a maintenance worker attempted to fix it The next day we asked the front desk if they had a fan or could we switch rooms They told us that they would get it fixed, but we still returned to a room that was above 74 I went and bought a fanBefore we booked the hotel we read somewhere that they had 24/7 room servicethey do not Room service operates between 5pm and 9pm, and they don’t deliver to the roomyou have to go pick it up Their breakfast setup was great and the food was good They do custom omelets, but nothing else The bartenders were exceptionally friendly and went above and beyond to take of a room service order that was not correct even though the cook had already closed things downThe pool/gym were clean and well stocked The hot tub did not work the first 5 days we were there It was working 2 days before we left The sauna did not work the entire time we were thereOn our 6th day we upgraded our room so an older son could spend some time with us The room’s AC worked and it was cool enough for my wife not to need a fan The views from both of our rooms was amazing Oh, and FYIlate checkouts cost an extra $25 Not that it really mattered, but we were not informed of this and did not find out until hours later

5. Cambria Hotel Plano Frisco (3-star hotel)

  • Address: 7500 Parkwood Blvd, Plano, TX 75024
  • Phone: (972) 473-9010
  • Ratings: 4.5 (782 reviews) Excellent Eco-certified
  • Website : Cambria Hotel Plano Frisco
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Polished all-suite hotel with a restaurant & bar, plus an outdoor pool, a hot tub & a gym.

About this hotel

This polished all-suite hotel is 4 miles from Plantation Golf Club and 6 miles from soccer at Toyota Stadium.The streamlined suites have a warm, contemporary vibe, and feature free Wi-Fi and flat-screen TVs, plus microwaves, minifridges, and tea and coffeemakers. All include living areas with pull-out sofas. Upgraded suites add whirlpool tubs, and some have 2 bedrooms. Room service is available.Parking is complimentary. Other amenities include a casual restaurant with a bar, plus a gym, a hot tub, and an outdoor pool surrounded by a sundeck offering seating and a fire pit.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • Guests praised the beds
  • 6 min drive to Visit Plano
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service, which has a concierge
  • Guests praised the fitness center
  • Guests praised the hot tub
  • Guests praised the bar

Feedback From Real Customers

Laura Rulison

Absolutely love this hotel! First off the front desk service (Harris) is one of the most friendly and helpful people we have ever encountered! He has went above and beyond to make us feel comfortable! Second the bar/restaurant is really good! (Mason?) the bartender makes very good cocktails! Lastly (Jonathan F? ) the manager was superb in helping us throughout our stay! I can’t say enough how much we love to stay here!

Mrs. Kevbozzz Shan

Beautiful modern hotel and great location to dining various options The room was very spacious, nicely furnished, and had a great layout with a sitting area separate from the bedroom Parking was plentiful and very convenient

The hot breakfast was great and refreshed constantly All the staff members were very helpful and accommodating I can’t wait to stay again when it’s warmer and enjoy the pool area!

Kate K

We stayed at the same hotel for many years for business several times a year and they just could never get everything fixed We decided to take a chance on Cambria and could not have been more pleased Vanessa sold the hotel when I called to ask a few questions

Beautiful room and IMPECCABLY clean! With difficulty coming out of lock downs and short staff this was not at all the case with everyone from the front desk, bartender to the housekeeping staff as we were graciously greeted and asked if we needed anything additional This quality comes from the top and after speaking to manager to say what a wonderful quiet room we had and how pleased were we found out by her professional manner that the staff followed her lead Everyone smiled and while that may not sound like a big deal, it is because it showed everyone was happy with their jobs and did them very well!Comfortable and tasteful room and felt very “at home” staying here HIGHLY recommend!

6. Hampton Inn & Suites McKinney (2-star hotel)

About this hotel

Off U.S. 75, this relaxed hotel with a stone facade is a mile from Oak Hollow Golf Course and 2 miles from downtown McKinney.The unfussy, modern rooms offer free Wi-Fi, flat-screen TVs and desks, along with minifridges and coffeemakers; some rooms have sitting areas. Studio suites add microwaves, wet bars and pull-out sofas.Freebies include parking and hot breakfast (with a weekday breakfast bag option). There’s also a 24/7 fitness room and an indoor pool, plus a whirlpool tub, a shop, and coin-operated laundry facilities.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • The unfussy rooms have TVs and refrigerators
  • 8 min drive to Collin County History Museum
  • Guests praised the service
  • Guests mentioned hot tubs 13 times
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Caleb Vannatter

First off, I am the type of guy who is super lenient and laid back in fact I believe this is the first time I’ve ever given a bad review on google We showed up to a room that was just terribly dirty Asked for a vacuum they said no is it okay if they clean first thing tomorrow

We said that’s perfect! The next day at 2 pm I went down to ask if they were going to clean our room and they said yes we will have someone get right to it 4:30 our room got cleaned The following day we went out all day then came back at 7pm Our room hadn’t been cleaned You have to ask everyday for them to clean your room which we were never told Me and my fiancé have never experienced this We’ve experienced typical bad hotels here and there where you see like one piece of hair on the ground Our room had long black hairs every where in the bathroom floor Didn’t know it was as bad as it was until I swept the floor with a towel Nail clippings in the carpet and sticky grape juice like stains all over the walls I wouldn’t of posted this if someone would’ve simply told us that we had to request room cleaning That topped this 4 day trip!

Dirk Ming

Not a good experience! No hot water Their was no one available to clean our roomThe room was run down, dirty

We were excited to get in the spa and let the jets hit our painful joints however their was no jets,the indoor pool was so foggy from the heat off the pool and what ever kind of spa that was made the windows steam so bad it was hard to breath or see The hotel was dirty and run down such a disappointment for being outta state and not knowing the area Save your money dont stay here

AJ Halsor

Booked a room with roll in shower accommodations 2 1/2 months in advance for Christmas week They only have 1 such room, apparently, and gave it away to someone else It was stressful to know what to do, but the woman at the front desk helped locate such a room at another hotel

Since we lost so much time and had to travel more, they gave us a voucher to pay the first night Fast forward 3 months—manager refused to pay the other hotel for the night that was promised So it was just added to my credit card with no warning And when I try to inquire about it, the manager won’t take my call or call back So ridiculous Don’t expect to find a room with accommodations here You may be very disappointed

7. The Westin Dallas Stonebriar Golf Resort & Spa (4-star hotel)

About this hotel

This laid-back golf resort is 2 miles from Dr Pepper Ballpark, 3 miles from The Shops at Legacy and 11 miles from Route 380.Relaxed, airy rooms come with balconies, flat-screen TVs and Wi-Fi. Some offer golf course views. Upgraded rooms and suites feature coffeemakers, and living areas with sofas; some also have fireplaces, whirlpool tubs and/or full kitchens.Parking is free. Dining options include 2 grills, a cafe and a bar. There’s an 18-hole championship golf course and a spa, as well as a fitness center and a lagoon-style outdoor pool. Other amenities consist of 12 meeting rooms, 2 ballrooms and a business center.

Things You Need to Know

  • 7 min drive to Hawaiian Falls The Colony
  • Guests liked the friendly service
  • Guests mentioned “golf courses” 24 times
  • Guests liked the breakfast
  • Guests praised the fitness center
  • Guests praised the outdoor pool
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Bronson Holland

After a long day of work I arrived to the hotel around 1030pm The room I booked was not ready and I was told they did not have my room type available Marriott has a reservation guarantee so I told the front desk of the policy

They seemed to be on the same page and to honor the policy A few minutes later, the shift manager made a call to the facility guy on site and asked if a room was clean He wasn’t sure but she asked him to take a look and make sure it was ready for a stay Supposedly this guy cleaned and prepared the room within 15 minutes I am not sure if it was actually cleaned or not In total, I waited for 45 minutes in the lobby and was able to get to my room at 1130pm No accommodation, poor service, no urgency, no customer service I stayed over 100 nights with Marriott last year I have never had a bad experience until staying at this Westin

David

The suite they put me is was nice, but it had a strange layout The toilet was down the hall and around the corner with motion sensores closet lights with no doors in between That was annoying at night

I didn’t want the lights on!Lastly, the shower head was very low They said it was because it was an ADA room Maybe that is a legitimate building code or requirement in Texas However, I have been put in many ADA rooms in my travels and never seen this Just be aware when booking or being assigned your room

Alan Bielefeldt

The hotel and rooms were modern, clean, very nice and comfortable I had put in for a specific suite upgrade, which i was told i received When we checked in, it was a room with a Pelton which they said was a Junior suite

But this wasn’t one of the two suites I had requested, so it was disappointing to have two suite nights used for this upgrade As a Platinum member, this is room would be the normal upgrade we typically receive without using a suite night as the Pelton was the only addition to what seemed like a regular room Another area we were very disappointed with was their breakfast staff and food which was lacking in comparison to many other Marriott hotels we’ve stayed For example the first morning they give us a menu, but recommend the buffet since they said it would take at least 25 – 30 minutes for any menu item we ordered So we select the buffet which my wife picked the oatmeal which turned out to be dried up and cold, from sitting in the pot I selected the scrambled eggs and potatoes which were also cold and eggs were runny Our waitress only came by once to bring the bill, so we had to wave down other staff for coffee refillsAlso, we were very frustrated with the pool which was over crowded, they have limited chairs with umbrellas, so we baked in the sun, which is not great in Texas with 105 temperatures Not to mention the pool water was very hot, so it took away from our plans for a relaxing weekend

8. Omni Frisco Hotel (4-star hotel)

  • Address: 11 Cowboys Way, Frisco, TX 75034
  • Phone: (469) 287-0000
  • Ratings: 4.7 (1605 reviews) Excellent
  • Website : Omni Frisco Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Airy quarters in an upscale property with an infinity pool, a restaurant & football stadium views.

About this hotel

In a contemporary building with a glass facade, this upscale hotel is a 3-minute walk from football games at The Star stadium, home of the Dallas Cowboys. It’s 14 miles from Interstate 635 and 5 miles from Hawaiian Falls amusement park.Airy, polished rooms have Wi-Fi access, flat-screen TVs and coffeemakers. All offer floor-to-ceiling windows; some feature views of the stadium practice field. Suites add separate living areas. In-room fitness gear is available.There’s a modern restaurant and a chic bar. A 4th-floor terrace features an outdoor infinity pool and a bar. Other amenities include a 24/7 gym and event space.

Things You Need to Know

  • 13 min walk to the Texas Sculpture Garden
  • Guests praised the clean rooms but some disliked the kitchenettes
  • Guests praised the service
  • Guests mentioned “American football” 16 times
  • Guests liked the breakfast
  • Guests praised the views
  • The hotel has a boutique store

Feedback From Real Customers

Amanda Johnson

Gorgeous property! We had a wonderful family trip to visit and had 5 room – they places us all on the same floor which was great! My husband and I had a corner deluxe king room and it was beautiful One evening I took advantage of the soaking tub and even had a great view of fireworks happening over the city! We enjoyed the pool, the food and the area Plenty of amenities inside the hotel but also within walking distance

Dana Pollard Moving Up in Texas

Just stayed here while enjoying a date night with my husband I love the view overlooking the big screen at The Star! It was nice not having to get in a car to enjoy some (sports) shopping and dining because everything was walkable The hotel is very clean and the staff, particularly Jean, was very accommodating and friendly

Thank you Omni!

Ken Cirka

Gorgeous huge rooms, comfy beds and beautiful lobby Incredible front desk staff Took 15 minutes to collect baggage they stored for me after checkout but they were extremely nice to keep the baggage without creating a hassle

The receptionist is who checked me in was warm and inviting Definitely recommended if you have to be in the area for business A few good restaurants are within walking distance

9. Hyatt Regency Frisco – Dallas (4-star hotel)

About this hotel

Set alongside the Stonebriar Centre shopping mall, this polished hotel is 5 miles from Frisco Heritage Museum and 6 miles from the National Soccer Hall of Fame. It’s 12 miles from Interstate 35E.Sleek rooms feature Wi-Fi, flat-screen TVs and pull-out sofas, as well as coffeemakers, minifridges and floor-to-ceiling windows. Suites provide sitting areas or separate living rooms. Room service is available.Amenities include a bar/restaurant, a coffee bar, and an outdoor pool with a poolside bar, plus a gym, parking and breakfast.

Things You Need to Know

  • Guests praised the clean rooms
  • 11 min walk to iFLY Indoor Skydiving – Dallas
  • Some guests disliked the bathrooms
  • Guests praised the friendly service
  • Guests mentioned “shopping malls” 34 times
  • Guests liked the views
  • Guests praised the outdoor pool
  • Guests praised the coffee bar

Feedback From Real Customers

Cherokie Nguyen

Stayed here Valentine’s Day for 2 nights The room was clean and spacious We had the city view which was amazing

The bar was great and the servers were so nice and funny Food was expensive but good The hotel is connected to the mall which was great since I wanted to go shopping Staff was nice and the pool was gorgeous Will stay here again but during the summer I wanna check out the pool and the bar they have next to it

Michael Duran

We just got to stay here for a staff outing in Dallas Me and my guest were very impressed with this hotel At a time when service is dwindling at so many other vendors, this place was a breath of fresh air

Everyone was so nice Everything was so clean Food and drinks were abundant and delicious I will absolutely be staying here the next time we are in Dallas

Katherine Jones

For the most part, we really loved staying at this hotel The proximity to the mall and local restaurants/shops was fantasticThe employees we engaged with were top tier! Especially the bar staff- Shaun (at the poolside bar) and Malik (at the lobby bar) are gems! The customer service was on point and they genuinely seemed to enjoy their jobs

There was also a young employee, Diego, who was being trained at the poolside bar and he was an absolute sweetheart as well We would come to this hotel just to visit the bars againThe rooms were very clean and very modern The water in the bathroom gets plenty hot The a/c didn’t get as cool as I would like at night but I expect that from most hotels so I just bring a small bedside fanThe one thing keeping me from giving that last star, and really if I could have made it a half star I would The house keepers knocked on our door two different days, even though we had the “presently occupied” sign hanging on the door hoping to avoid being disturbed This was our couples getaway weekend and we hoped to sleep in since our children weren’t with us That was ruined two mornings of our stay I’m not sure what the point of the door hangers are if the staff doesn’t pay attention to them After being woken up by the housekeeping staff and telling them we didn’t need service, I could hear them vacuuming the next room and every time they hit the wall with the vacuumThey have room for improvement but overall it was a positive experience We hope to be back soon

10. Marriott Dallas Allen Hotel & Convention Center (3-star hotel)

About this hotel

Across the road from the Watters Creek at Montgomery Farm shopping mall, this modern conference hotel is 2 miles from Highway 75 and 4 miles from the Topgolf sports entertainment complex.Unfussy rooms feature free Wi-Fi, flat-screen TVs and minifridges, as well as tea and coffeemakers. Some rooms and all suites provide sitting areas. Some suites have access to a private lounge that serves breakfast, snacks and drinks at no cost. Room service is offered 24/7.Amenities include a 24-hour fitness center and an outdoor pool. There’s a casual steakhouse and a relaxed bar, plus more than 90,000 sq ft of event space. Parking is available for a fee.

Things You Need to Know

  • 7 min drive to Oak Point Park and Nature Preserve
  • Guests liked the unfussy rooms but some complained about the kitchenettes
  • One of the few hotels in the area with room service
  • Guests liked the service
  • Guests liked the outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Jazzelynn Daigle

I was so close to leaving a bad review based on my experience in one of the restaurants here during my stay But luckily, when I went to the lobby to discuss the issue, I ran into Heaven who not only heard me out but did everything in her power to make things right It’s been so long since I experienced the level of customer service she provided at any establishment

I was beginning to think people just weren’t trained to provide a good experience anymoreBut Heaven was great She made me and the person with me feel valued and appreciated I went from feeling ignored and, honestly, wondering if my treatment was based on race, to feeling important and considering returning in the future and possibly hosting an event here myselfOne thing Heaven did for my guest and I was she personally escorted us back into the restaurant and introduced us to Kelly, who after hearing about our initial experience, made sure to turn our evening around Kelly was funny and kind, provided great service, and kept our glasses full Kelly and Heaven really turned our experience around, and I’m so glad we didn’t let one person ruin our evening The rest of the weekend was great This place has some great people providing service for the guestsAlso, the room we were in was very nice and super clean And I’m a person who LOOKS for a spot someone night have missed The bed was comfortable The lighting was great This is one of the top 3-star hotels I’ve ever stayed in

Shahnawaz Farid

The Marriott Dallas Allen team and especially John Vasquez are SIMPLY THE BEST! You could not ask for more professionalism than what John provided to me (and I am sure countless others) The attention to details was unbeatableAlthough my stay was only for 2 nights for a work trip, John provided phenomenal care, and knowledgeable service that I never had received before, and that is saying something as I have stayed at a number of wonderful Marriott properties across the world

That is why I am truly appreciative for the great recommendations, insights, and understanding of my circumstances I had which John always graciously answered, solved, and recommended to me Regardless of what my problem was, you could not ask for a more customer caring professional than John as it was absolutely evidentJohn exemplifies class, empathy, care, and understanding the importance of the customer experience I have recommended my friends, family, and work colleagues for this specific Marriott hotel solely due to John’s stellar quality of service, and hope this is the standard for all services across not only at this establishment, but for every company – regardless of service

Justin Thresher

Booking into the room was painless and the gentleman “kyle” was very friendly and professional Our room has a beautiful overlook of the pool area with a king bed very comfy The food at the restaurant was delicious, $18 for buffet style pulled pork and mashed potatoes

Well worth it!! The bar in the lobby was phenomenal or at least my evening was 😁 Good people great atmosphere!

11. Courtyard by Marriott Dallas Allen at the Event Center (3-star hotel)

About this hotel

Off Highway 75, this informal hotel is a 2-minute walk from The Village at Allen shopping center and 5 miles from the TPC Craig Ranch golf course.Contemporary rooms offer free Wi-Fi and flat-screens, along with microwaves, coffeemakers and minifridges; some add sofabeds and/or balconies. The 1-bedroom suites have wet bars, and separate sitting areas with pull-out sofas, and some offer dining areas.Parking is complimentary. An American restaurant/bar serves breakfast and dinner. Other amenities include an indoor pool, a gym and meeting rooms, as well as a business center.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 8 min drive to Towne Lake Recreation Area
  • Some guests complained about the air conditioning and the beds
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned lobbies 24 times

Feedback From Real Customers

Frank N

We are locals on an overnight trip Ethan checked us in He was very friendly and professional

He was able to accommodate my room upgrade request He set us up in a very nice suite, which had a balcony overlooking the courtyard The room had a very nice layout and was very clean We would have appreciated a different brand of toiler paper, because the one in our room was very coarse Not sure what brand it was The covered parking garage was conveniently located across the street from the property Unfortunately the dining facility on the property was not available to us the evening of 7/9/22 because it was closed We appreciated the many dining options within walking distance The property is centrally located to many shopping and dining areas We would certainly stay here again!

Sarah Nowlen

Pretty decent room Nice little balcony! Not as clean as I would have liked, and very uncomfortable bed! Nice views and restaurants near by Safe and clean parking lot well lit with plenty of spaces

Probably gets pretty crazy when there is an event If i stayed again I would request a room overlooking the courtyard rather than the street I’m sure it’s staffing related but they didn’t have breakfast the day I was there, which would have been fine if the very nice guy who checked me in hadn’t twice told me the hours and location of the breakfast I could expect All in all a fine place to stop, a little on the expensive side

edwin t

This was place okay The beds were super stiff and the room was quite warm (March) I turned on the AC and the unit was EXTREMELY loud and make a clunking sound

I had to turn it off so we could get back to sleep I requested a room with a bathtub in the notes at booking and didn’t get one There was also 0 toilet paper in the room so we used KleenexLocation is superb if you want to have a few drinks after an event at the event center Beyond that, it’s nothing to write home about

12. Sheraton McKinney Hotel (4-star hotel)

  • Address: 1900 Gateway Blvd, McKinney, TX 75070
  • Phone: (972) 549-4000
  • Ratings: 4.4 (1077 reviews) Very good
  • Website : Sheraton McKinney Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Understated quarters, an all-day restaurant & a bar, plus a 24-hour fitness center & meeting rooms.

About this hotel

Off US-75, this modern hotel is 2 miles from the Heard Natural Science Museum and Wildlife Sanctuary, and 11 miles from Southfork RanchElegant, understated rooms have free WiFi, plus flat-screen TVs, and work areas with desks and ergonomic chairs. Suites add sitting areas or separate living rooms. Club quarters provide access to a lounge with perks such as continental breakfast, afternoon appetizers and drinks.Amenities include an all-day grill restaurant and a bar, as well as a 24/7 fitness center and a seasonal outdoor pool. There are 6 meeting rooms, plus a business center. Breakfast is available for a surcharge.

Things You Need to Know

  • Guests liked the clean rooms
  • 5 min drive to Towne Lake Recreation Area
  • Guests praised the friendly service
  • Guests mentioned refrigerators 28 times
  • Guests mentioned microwaves 18 times
  • Guests praised the bar

Feedback From Real Customers

debra t

A previous stay here was amazing The only thing I would recommend is that the dirt dust and mold in the lobby and guestroom bathrooms be given a deep cleaning I attempted to stay at this location last weekend

However, the male front desk clerk who worked overnight on 03/19/2022, insisted on a rate of $199 as the lowest rate for two queens at Military/Govt rate or member rate, but the app showed $122 I was initially disappointed but was able to find a better hotel 5 minutes a way

Deietra Bolden

While the hotel is beautiful and the cleanliness of the lobby was great, the rooms were a different story and so was the staff We booked the hotel to stay at while in town for a wedding It was a large party with some rather tall men and kids

One bedroom had blood spatter on the sheets when pulled back The rooms are advertised as doubles but don’t specify the bed size They are full beds and are small making it difficult to sleep two to a bed and the men and children had issues I believe it should be advertised as full sized beds and not just doubles At check in the front desk staff never asked if I needed help When the other staff walked up to ask if I needed to check in, the staff that was already there shrugged her shoulders and said she didn’t know I replied that it was because she never asked or acknowledged me

Yulonda Fluker

So I stayed Saturday night to attend a wedding Sunday after noon in McKinney and thought everything was in place on Sunday before the wedding Unfortunately, that was not the case I had multiple dress wardrobe malfunctions and did not know what to do I called down to the front desk explained my situation and she politely explained that no one was site to assist and that I should try a tailor

So l google to see if anyone was open and course not they were all closed!! So I calmed my self down and prayed and looked at the guest services number and Delores knew my situation from Dee at the front desk and was able to assist me I just wanted to give both of those ladies a shout out for assisting me and can truly and honestly say this location has earned my loyalty!!!

13. Hyatt Place Dallas/Plano (3-star hotel)

  • Address: 3100 Dallas Pkwy, Plano, TX 75093
  • Phone: (972) 378-3997
  • Ratings: 4.1 (640 reviews) Very good
  • Website : Hyatt Place Dallas/Plano
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Straightforward hotel with free Wi-Fi, plus an outdoor pool, a gym & a cocktail/coffee bar.

About this hotel

Set 2 miles from the Arbor Hills Nature Preserve, this informal hotel is 20 miles from downtown Dallas.The streamlined rooms feature free Wi-Fi, flat-screen TVs, and separate living areas with pull-out sofas, as well as minifridges and wet bars.Parking is free. Amenities include an outdoor pool and a 24-hour fitness center, plus a bar selling cocktails, snacks and coffee, and a convenience store.

Things You Need to Know

  • 5 min drive to the Arbor Hills Nature Preserve
  • Guests mentioned the service is friendly
  • Some guests complained about the bathrooms
  • Guests praised the breakfast

Feedback From Real Customers

Annette Anthony

I am giving them 1 star for there billing policy And for the manager telling me pretty much to leave if I don’t like it Charging people extra to be on the top floor is crazy when you have only a few floors

Charging people 30 per day in incidentals is crazy when you only offer drinks and cookies Some of your employees are super nice and some are downright rude including the manager Make sure all of your front desk staff knows your financial policy Never had a problem before at Hyatt and do not plan to stay at the Plano location again

Ivan Hernandez

I was a little worried about the 1⭐ recent reviews when I booked my room but I needed to stay close to the area due to the weather From the time I checked in all staff was friendly and professional even the housekeeping lady welcomed me as I was going up to my room The room was clean and spacious, bed was super comfortable and the breakfast the next day was amazing

The only downside was that the rooms did not have a USB charger for my phone I had to go buy a new one at the store Other than that it was a great stay I would definitely stay here again

Mary B

My room was clean, very nice and comfortable The breakfast was good I was here for 2 nights

The entire time the room key machine at the front desk was not working So I never had a key to my room and neither did many of the other guests Consequently the staff at the front desk were spending a lot of their time going up and down the floors unlocking rooms for guests The wait at the front desk to get checked-in or anything else was LONG because the staff were away (opening doors) One of the two elevators does not work, and has not worked for several weeks due to parts shortage While I was there the phone system went down and you could not make calls from the room, or call the hotel from outside

14. Dallas/Plano Marriott at Legacy Town Center (4-star hotel)

About this hotel

This contemporary hotel opposite a park is a 5.9-mile drive from the Sci-Tech Discovery Center and 2.1 miles from Dr Pepper Ballpark.The modern rooms have desks, flat-screen TVs with premium cable channels, coffeemakers and minifridges. WiFi is available. Some rooms have access to a lounge with free continental breakfast and evening appetizers. Suites add separate living areas with sofabeds and balconies.Amenities include free WiFi in the lobby, 23 meeting rooms and a business center. The property offers 2 casual restaurants with American fare, as well as an outdoor pool, a sauna and a 24/7 fitness center.

Things You Need to Know

  • Guests praised the clean rooms
  • 6 min drive to Visit Plano
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the casual restaurant
  • Guests mentioned “banquets” 14 times
  • Guests liked the fitness center
  • The hotel has a game room
  • Guests liked the outdoor pool

Feedback From Real Customers

Phil Huang

I will definitely stay at this wonderful Marriott hotel again I rarely have the experience that all hotel crews are with the same high standard service throughout the whole stay period If you like to swim outdoor in the winter, their heated swimming pool has the best temperature that you could dream of and the swimming pool is very clean

I also like the fitness as it is not crowded most of the time and also very clean Breakfast buffet is so delicious (most fresh fruits I ever tested at buffet) Adult is $24 and child is only $12 You also get free breakfast if you have platinum staus or higher They confirmed my upgrade request several days ago instead of last minute Also approved my late check out soon after I checked in I also receive an status appreciation letter and a box of chocolate and a glass bottle of Dr Pepper you will also love the weekend complimentary free self parking If M club is also open over the weekend, it will be perfect Overall, I will highly recommend this hotel

Jason Weinpel

When I pulled up to the hotel, I was pleased with how the building and landscaping were immaculate However, that only goes so far I had a tuxedo rental to return via UPS

On the day I was checking out, I called down to ask if they could do UPS returns via the front desk They said “sure, just drop it off with the return label attached” So I did I was happy that I would not have to venture out and find a UPS location on the last day of my vacation while also making my way to the airportWell, five days later I got an email from the tux rental company saying I had been charged a late fee for not returning the suitthe tracking status still said “Label created” When I called the hotel to look into this, they let me know that the package was still sitting behind the front desk I asked the front desk manager, Charles, why it had been sitting for almost a week and he said that I was responsible for scheduling a pickup request on the UPS websiteAfter telling him that this was news to me and asking why nobody told me that originally, his reply was “Sir, we offer this service as a convenience to you Most people know they have to schedule their own pickups” In my opinion, that is not an acceptable response If he had said the word “sorry” one time, maybe I would feel better It seems the nice facade of the hotel only goes so far if the staff is not trained on proper customer service Charles said that the hotel is able to reimburse the tuxedo rental late fee, but I have not heard anything from him in a week

360 MAGAZINE

The Marriott Hotel is a high-end hotel located in a beautiful shopping center Ideal place for a wedding or a small business congress Their amenities are unmatched within a five-mile radius, largely due to the extensive retail experience outside its front door

Their room service, buffet dinners and facilities are mildly impressive to the location In close proximity to the Toyota’s headquarters; and thus, you may run into several of their executives and/or stumble into a few journalists within the automotive world The 24 hour access to gym, dipping pool and hot tub was our favorite part

15. Homewood Suites by Hilton Dallas-Frisco (3-star hotel)

About this hotel

This extended-stay hotel off Sam Rayburn Tollway is 0.5 miles’ drive from Stonebriar Center mall and 4.3 miles’ drive from Toyota Stadium.Contemporary rooms, from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs.Free hot breakfast is provided. There’s also a convenience store, plus a business center. Additional amenities include a fitness room and an outdoor pool.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • Guests praised the kitchenettes
  • 4 min drive to iFLY Indoor Skydiving – Dallas
  • Guests praised the friendly service
  • Guests praised the outdoor pool

Feedback From Real Customers

Arpan Makwana

I had just relocated from Dubai to Frisco I stayed in this hotel for 20 days and this was the best decision!!The staff is super friendly and helpful I don’t think I’ve seen such courteous staff in other hotels

My cargo boxes were due to be delivered when I was traveling and they managed to keep them in the conference room till I came back and took them Kate and Shelly are amazing ladies and they were extremely helpful throughout my stayThe place is very conveniently located near super target and a lot of restaurants nearbyThey have managers reception every Wednesday with complimentary drinks and finger foodOverall great experience!

debbie smith

Absolutely loved staying here I see why they got such good ratings We were house-hunting, so it was a 30+ day stay, so it was our home away from home

Thank you Shelley, Vickie and others for such great service I worked in hotel management for almost 20 years and you’re doing it right at Homewood Frisco Keep up the good work!

Tina Roberts

This is a pretty good hotel come down once a month This is the 1st time at this hotel The bed was comfortable and lots of pillows

The shower is great and is perfect for taller people Tv is a bit small Shampoo and conditioner was enough that I could use one each The front desk lady was a bit condescending when I got there since my friend was there 1st

16. TownePlace Suites by Marriott Dallas McKinney (2-star hotel)

About this hotel

Set 4 miles from Allen Premium Outlets, this modern all-suite hotel is 2 miles from the Heard Natural Science Museum and Wildlife Sanctuary, and 3 miles from Chestnut Square Historic Village.Contemporary, streamlined studios offer complimentary Wi-Fi and flat-screen TVs, plus kitchens and sitting areas. Some add sofabeds. Bright 1- and 2-bedroom suites feature dining tables and/or separate living rooms.Parking and a breakfast buffet are free. Other amenities include a gym, a coin-operated laundry and a 24/7 convenience store. There’s also an outdoor pool, and a covered patio with a barbecue grill and seating.

Things You Need to Know

  • Guests praised the kitchenettes
  • 6 min drive to the Heard Natural Science Museum and Wildlife Sanctuary
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • The fitness center has elliptical machines and treadmills

Feedback From Real Customers

Munazza Afzal

I booked a 4 night stay but checked out after a night Dirty, even handles on cupboards were filthy Furniture in room scratched broken, healed with tape

No crockery or cutlery in room Even chairs had to be wiped down to sit on Dirt on floor, someone left a hairpin on the bathroom floor eons ago and is still there Just don’t bother The lobby was clean and misleads you Arthea at the front desk was very nice

Chris Graham

Nothing particularly stands out here, but it was a solid visit This locations covers all the bases:-Good breakfast-laundry-kitchenettes-fitness center-poolOverall, a solid hotel

17. Home2 Suites by Hilton McKinney (3-star hotel)

About this hotel

Overlooking Highway 75, this informal all-suite hotel is a 5-minute walk from shops and restaurants at Eldorado Plaza, and 3 miles from Heard Natural Science Museum and Wildlife Sanctuary.Relaxed studios, many with vibrant decor, offer free Wi-Fi, flat-screen TVs and kitchenettes, as well as dishwashers, and tea and coffeemakers; some have sitting areas. Suites add separate living and dining space.Parking is complimentary, as is a breakfast buffet served in a modern, airy lobby lounge. Other amenities include an outdoor pool, a gym and guest laundry facilities, plus a convenience store, and a terrace that has BBQ facilities and a fire pit.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • The rooms have refrigerators
  • 5 min drive to Towne Lake Recreation Area
  • Guests liked the friendly service
  • Guests mentioned beds 10 times

Feedback From Real Customers

CallMeD ツ

The hotel was clean And comfortable with a nice kitchenette in the room Bedding was comfortable and everything worked well The gym equipment was awesome, the Precor brand and fun

The only complaint I have is the snack bar they have to buy snacks was Ridiculously priced 400 for a 20 ounce bottle of coke, or chips, 4 seems to be their favorite number for their overpriced snacks If you go, do not buy their snacks, you’ll pay less at a convenience store or at Trader Joe’s If it weren’t for their snack hype, it would have been rated a 5 star for me

Chris Hoven

We booked a two queen room for our family of four through the Hilton app We got there, and we were moved four times before putting us in a room with one bed and a pullout couch We were also told that breakfast went until 10am, but when we got down to the lobby at 9:10 they were closed

Brought these points up to Ashley at the front desk when we checked out and she was extremely rude Told me they were oversold on queen rooms, and implied it was somehow my fault that we had booked it She rudely pointed to a sign at the front desk that said breakfast ended at 9 and told me I should have read the sign, and she would tell her night crew to start reading the sign too Funny thing was, I got on the elevator to go back upstairs and there were two other people that were told the same thing Definitely will not be staying here again

James Muse

I arrived in the middle of the night from a long day of travel I was greeted by Kiarra who ran to do the door to let me in and got me keys to my room in a very efficient manner Kiarra was extremely friendly even though I was in a bad mood from my day

She was so sweet that I actually took the time to apologize to her and recognized her ability to not allow my sour mood affect her service I could feel her smile through her mask and the sense of urgency to help me in any way I needed When I got to my room there were snacks on the counter- strangely and I think coincidentally, there were some of my favorites My room was very clean as well Thank you Kiarra for making my awful day of travel better! We need more people like her in the hospitality business!

18. Courtyard by Marriott Dallas Plano in Legacy Park (3-star hotel)

About this hotel

This modern hotel off the Dallas North Toll Road is a 3-mile drive from the Arbor Hills Nature Preserve and a 9.4-mile drive from golf at The Lakes at Castle Hills.Contemporary rooms offer free WiFi and TVs, plus desks and coffeemakers. Suites and upgraded rooms add living areas with pull-out sofas, and some feature balconies.Social spaces include a living room-style lobby, an outdoor courtyard and an American restaurant serving breakfast, dinner and Starbucks coffee. There’s also a business center and 3 meeting rooms. Other amenities include a seasonal outdoor pool, an exercise room and parking (fee).

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 7 min drive to Visit Plano
  • Guests praised the beds but some complained about the kitchenettes
  • Guests praised the friendly service
  • Guests mentioned lobbies 14 times
  • Guests mentioned “Bistro” 15 times

Feedback From Real Customers

Marc T

Well, this is a nice hotel but, being an older property, there are some issues The thermostat was flashing a “replace battery” indicator, so I took it to the front desk They went back and found six different batteries to try but they were all dead or too low to work

The lady stated that the only new batteries were in the engineer’s office, but of course it was locked in the evening The only way to get into this office would be to set off an alarm, which I declined So I just bought some AA batteries and installed them myself, after which the thermostat worked just fine Another disappointment was that the desk is situated right by the window AC unit, which resulted in the unit blasting freezing air on my back when running Also, there very little water pressure, which resulted in it taking a long time for my wife to wash her hair Oh, also, there are only 42 channels on the TV, some of which are duplicates, and only about half are HD channels This is too expensive a property for that

Sabrina Dark

I had such a terrible experience here I was here with a friend recently and a women at the desk named Aida was extremely unprofessional I heard her cussing loudly in front of myself and other guests

I also noticed that she was very unpleasant towards other staff members as well when the staff members attempted to assist herAids would make rude remarks under her breath about how the management in the place was lacking and how the rooms were small and not accommodating for guestsWhen I asked her if she enjoyed working at the hotel she mentioned she was fairly new and that she felt the management lacked the “intelligence” to handle guest complaints as she had to deal with guests coming to her complaining about random things that where “above her pay grade”Quite frankly if you have a staff member like her working at your hotel, I would question why she is there She only seemed as if it was a paycheck to her and that we as guests were more of an inconvenienceLuckily I at least had the pleasure to work with Lauren once or twice before we left and she was very bubbly and caring about our needs Thanks Lauren for trying your best to make our stay better

Tex Life

Ok so let me say, THE STAFF is 5 star without a doubt They were great & wonderful Kuddos to the staff! Now as far as the hotel, the rooms need an upgrade

Had balcony room Patio furniture looked like it was fresh from a construction site Full of dirt & dust The balcony itself could definitely use a good pressure washing Looked to have pet urine stains Not sure if pets are welcomed that’s just what it looked like Had balcony facing the tollway & could hear cars with reved up engines all night Definitely could use a sound insulation upgrade The a/c at times sounded like the cars on the tollway Not sure if I would stay here again until the rooms are upgraded Again the staff was pleasant with the ealry check-in & late check-out

19. The Grand Hotel & Ballroom (4-star hotel)

About this hotel

Set in historic downtown McKinney, this upscale boutique hotel is located in an 1880 landmark building 1.4 miles from Highway 75.The elegant, individually decorated rooms offer premium Italian linens, granite bathrooms, pressed tin ceilings and free WiFi. Some rooms have no windows, others have skylights and/or offer views of McKinney Square. Junior suites feature canopy beds, while suites have separate showers and soaking tubs.An on-site chophouse with mahogany walls and iron chandeliers serves classic American fare. Amenities include a fitness center and a restored grand ballroom that was formerly the McKinney Opera House.

Things You Need to Know

  • Guests liked the rooms
  • Walking distance to Historic Downtown McKinney and Heard-Craig Center for the Arts
  • One of the few hotels in the area with room service
  • Guests praised the service
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Rachel Sullivan

I had my wedding reception in The Grand Hotel Ballroom a few weeks ago!Megan Lamm (the Wedding Director) and her team did a fantastic job Megan is very organized and made sure every detail we planned together was taken care ofFrom her team setting up our decor, to keeping a tight schedule, to the food (oh my gosh the food was delicious

many of our guests complimented us on our food selection and the signature drink we chose for cocktail hour) – everything went SO smoothlyMy husband and I got to just thoroughly enjoy the evening with our friends and familyAlso, the Arts & Blooms Festival was the same weekend and thank goodness Megan helped bring back the hotel Valet, so that our guests would not need to worry about finding parkingThank you so much for being part of our special day – I would recommend the Ballroom to anyone that wants a classy reception with great food from Rick’s Chophouse, all conveniently located in Historic Downtown McKinneyThank you again for everything!!

Phil Prickett

My daughter reserved a block of rooms for her wedding reception weekend I called many weeks before the reservation and gave my credit card When I arrived they told me I didn’t have a room

After about twenty minutes of researching they finally found me a room I had reservations for two queen beds We had 3 people and needed two queens But they have that room away The room they found for me was a king so daughter had to sleep on a roll awayThen when I checked out they overcharged me so had to get that corrected The water pressure in the shower was very low as wellI will say that we had a private dinner in ricks chophouse and it was Fantastic!

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