hotels with balcony in Ridgewood, NJ

1. DoubleTree by Hilton Hotel Nanuet (3-star hotel)

  • Address: 425 NY-59, Nanuet, NY 10954
  • Phone: (845) 623-6000
  • Ratings: 4.2 (1201 reviews) Very good Eco-certified
  • Website : DoubleTree by Hilton Hotel Nanuet
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary rooms & suites, along with a restaurant, a bar, an indoor pool & a gym.

About this hotel

Set 3 miles from I-287 and the Palisades Center mall, this modern hotel is 7 miles from Rockland Lake State Park.Contemporary rooms feature free Wi-Fi, 42-inch flat-screen TVs, minifridges and microwaves, plus coffeemakers, iPhone docks, and desks with ergonomic chairs. Suites add kitchens, whirlpool tubs, and/or living areas with pull-out sofas. Room service is available.Parking is complimentary. There’s a casual restaurant and a bar. Additional amenities include an indoor pool, a hot tub and a fitness room. Breakfast is offered (surcharge).

Things You Need to Know

  • 11 min drive to the Edward Hopper Birthplace and Boyhood Home
  • Guests liked the service
  • Guests praised the beds but some complained about the kitchenettes
  • Guests praised the casual restaurant
  • Guests mentioned “wallpapers” 10 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Victoria Giles

I booked this as a birthday getaway for myself as a busy mom of 3 I needed this I’m an Hilton Honors member and have never been disappointed Now I’m not hard to please and very understanding, but somethings in hospitality just don’t stand

Upon arrival I check the to room 212 I had a king suit with the jacuzzi tub it was beautiful (I needed the tub), all appeared in good standing but the toilet was not wiped and had some urine residue on it But I didn’t stress it I brought my own cleaning products and disinfecting spray, as I always do a nice cleaning and disinfecting Upon further inspection my shower had some mold in the corners and on the floor Again it was a small bit and I had my bleach so I was going to handle it I called maintenance to have a the light bulb in the shower replaced because it was not working This matter was taken care of right away It was a quiet stay, I even deep cleaned the jacuzzi which came back very clean I checked the bed and towels of the two towels only one smelled sweet as though it had been used or had not properly washed at the time of laundering So I threw that one to the side and use the one that appeared fresh, I was only staying 2 nights 3/8-3/10 I sprayed all soft surfaces with micro ban and Clorox fabric disinfectant and I was comfortable with that Room service was hard to get in touch with, but front desk staff was very professional and proficient in addressing this matter At one point room service was too busy to deliver to the room which again didn’t ruin my stay However 10 days following I’m now covered in an unexplained super itchy rash, I went to my doctor today 3/18/22 to find I have acquired scabies Which takes about 2 to 4 weeks to show symptoms, an has never happened in my life I called to speak to the manager immediately upon finding out, I was actually still in the doctors office The front manager for the evening of 3/18/22 disregarded any possibility of me acquiring my infestation at their establishment He further explained that due to it being 10 days out, there was nothing he could do for me not even take an incident report He did not ask questions, or hear out all the details and that was the icing on the cake for me For the amount of money I spent as an honors member who just wanted a nice birthday for myself, to have the experience I had is unacceptable I could have certainly saved my money, I am extremely disappointed and suggest you stay else where The area is beautiful but this particular hotel wouldn’t be in my list of places to stay It’s unfortunate to say, but it’s clear that corners are being cut within their housekeeping department even during a pandemic And I should have never overlooked the warning signs, I saw before laying in their bed Because now I’m suffering with a mite infestation in my skin covering my body that I also found out I am highly allergic too and now suffering double With no resolutions or concern

Rachel

I stayed here with my boyfriend from Dec 27-30 in 2021 Upon arrival we were greeted warmly by the front desk and check-in was seamless We even received warm chocolate walnut cookies and complimentary water bottles

That was a nice treat to start the stay with We were able to check in on the app also and picked out our room We only went to the front desk to pick up the key cards because we prefer having a physical key in addition to the app key Upon arriving into our room, the king bed and the room was very nice and cozy and cleanThe bathroom is spacious, and the counter top has so much space which I loved with a bright and lighted vanity mirror However, when I checked the shower heads (there were two), it looked like it could use a good soak and scrub because it had hardened limescale (See pictures)I requested for them to clean it the following morning as we could wait to shower until the next day since their room service options are limited hoursThe following day, room service did a light clean in our room, took the trash and used towels, re-made our bed, and supposedly cleaned the shower heads There was no visible change in cleanliness so I just cleaned one of them myself so that we could shower I felt like it would be pointless to argue and call them back up if they weren’t going to do anything That was quite disappointingThey had an attached restaurant on the ground floor whose food was really tasty and convenient Their servers were kind and we were able to dine in and /or order for pick up to eat in our rooms I wish they could have also delivered the food but no big deal On the occasion we ordered our food to be picked up so we could eat in our room I noticed they gave us ketchup packets for our side order of fries but they were expired I could tell because the packets were extremely puffy meaning bacterial gas build up I threw them out They were so puffy that I knew if I ripped one open it would burst with the gas and contents Better safe than sorry Restaurant needs to check their inventory to prevent guests from having food poisoning Condiment packets are good for only about 90 days I have a food safety license so I knew better than to let myself and my partner consume ketchup packets that were past their shelf lifeAnother thing to note about my stay is that the heater is extremely drying and inconsistent It was cold in December naturally so we used it but I would have to raise the temp to like 79 to get the room at least up to a comfortable 70 It was just rather inconsistent and would make the room feel extremely dry although I tried to keep it at a solid room temp of 72 degreesMy partner and I did not attend the breakfast because it wasn’t complimentary anyway so we would try local restaurants and diners instead which I highly recommend Their restaurant was helpful and convenient for lunch or dinner because it was open late and just a few steps awayOverall, I had a pleasant stay at this hotel minus the poor clean on the shower head and the expired ketchup packets They will hopefully address these issues in the future and have more room service availability I would stay here again because the location was nice and their staff is kind

Pete Ponyboy

The location is great for the area The restaurant staff and food is terrific Not happy at all with room service as I was not told when I checked in that room service was only upon request

On day three as the wife and I departed, I asked for the room to be cleaned while we were away Upon returning 5+ hours later, the room wasn’t serviced I asked the housekeeper, who happened be across the hall, if she planned to clean our room and she said that she was not told toNeedless to say, the desk clerk assured me that the request was made and the manager(?) made excuses for the housekeeping staff Eventually, the garbage was taken out and towels exchangedUpon checking in, the room was clean overall but the couch and chair were stained I’m told by locals that this is the best of the hotels in the area but I am not that impressed

2. Marriott Park Ridge (3-star hotel)

  • Address: 300 Brae Blvd, Park Ridge, NJ 07656
  • Phone: (201) 307-0800
  • Ratings: 4.3 (809 reviews) Very good
  • Website : Marriott Park Ridge
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Streamlined rooms in an upmarket hotel offering a cozy Irish pub, a relaxed restaurant & a garden.

About this hotel

Off Interstate 287, this upscale hotel is 8 miles from the New Jersey Performing Arts Center and 12 miles from the Van Saun County Park zoo.Streamlined rooms provide flat-screens and WiFi (fee), plus tea and coffeemakers. Some have sitting areas with sofas, while club-level rooms add access to a private lounge with free continental breakfast and evening appetizers. Room service is available.There’s a relaxed restaurant with a lounge, and a cozy Irish pub, plus a convenience store. Other amenities include indoor and outdoor pools, a whirlpool tub, a 24-hour fitness center and a garden terrace. Parking is offered.

Things You Need to Know

  • Guests praised the clean rooms
  • 19 min drive to the Saddle River County Park
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the service, which has a concierge
  • Guests liked the fitness center, which has weight machines
  • Guests praised the nightlife
  • Guests praised the outdoor and indoor pool

Feedback From Real Customers

Taryn Colón

The only reason I am giving 2 stars is because it was not the worst place I have stayed Room was somewhat clean and decent enough to spend the night However the front desk needs help

We were greeted with “she will help you ” with in seconds a group of teen girls jumped in front of us and the other employee took us hesitantly She lacked any hospitality training When I asked if there was room service I was bluntly told “no” without additional information regarding the hotel, the restaurant or the bar on-site As we entered the room, we immediately went to set up the pull out couch for our 10 year old son Unfortunately there weren’t any sheets or blankets available I called the front desk and was told no problem, someone will be up shortly No one showed up so my son slept with us We also didn’t have any bottled water! There were clear signs posted of quiet time at 10pm yet they allowed a bunch of preteen girls cause a ton of noise until almost midnight After a terrible night sleep, we go to check out The front desk clerk greeted us, put us to the side and checked in someone behind us and gave her 2 bottles of water When she finally helped us, I was told you have a zero balance & have a nice day I was not asked if I enjoyed our stay nor about the breakfast Not even asked if I wanted a copy of the receipt! Looks like I will have to find another place to stay when visiting my family Total disappointment

Sharon Maccagnano

It’s clean and quiet They do not have USB ports for charging your phone The TV is situated on the right side of the room which is a painful angle for your neck

Seems like they tried to cram too much into the room They could have taken out the couch, the room is a bit small for it, and set up the dresser and TV in that area This way you’re not straining your neck to watch TV The refrigerator is also next to the couch, like an end table It’s a very odd place for it Every single hotel I’ve been at over the last year includes water bottles, especially for the coffee machine, they do not There is a broken window in one of the hallways too Check in was pretty easy They have a restaurant but I haven’t seen it open yet since I’ve been here They serve breakfast, I think that’s separate from the restaurant, but seems a little pricey to me considering it’s not cheap to stay here It’s not close to really anything It’s not a bad place but I’d expect a few more amenities for the price that cheaper places offer It has some pretty scenery

Annette DiMuro

25 – 3 stars I had rented 3 rooms for my family We did not use the pool or gym so I cannot comment on those areas

The grounds and location are beautiful The customer service appeared to be short and borderline rudenot the usual customer service you would expect from hospitality industry even from a 3 star hotel which this one is rated The rooms were nicely decorated but not the cleanest The shower doors still had soap drips and water spots all the corners need to be cleaned The vents were filled with dust The beds were lumpy No complimentary water, coffee/tea or breakfast and free standard breakfast ONLY for Titanium Marriott members No access to computers unless you swipe a credit card

3. Hampton Inn Paramus (2-star hotel)

  • Address: 625 From Rd, Paramus, NJ 07652
  • Phone: (201) 262-0046
  • Ratings: 4.4 (435 reviews) Very good Eco-certified
  • Website : Hampton Inn Paramus
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Unfussy rooms in a laid-back hotel offering a gym & an indoor pool, plus free breakfast & Wi-Fi.

About this hotel

Off the Garden State Parkway, this informal hotel is a 7-minute walk from the Paramus Park mall and 20 miles from the iconic Empire State Building.The understated rooms offer complimentary Wi-Fi and flat-screen TVs, as well as coffeemakers, microwaves and minifridges. Some have pull-out sofas and/or whirlpool tubs.Parking and hot breakfast are free. There’s also an indoor pool, a fitness room and a terrace.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • 15 min drive to the George Washington Bridge
  • Guests praised the friendly service
  • Guests praised the fitness center
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Nikita Roy

Safe, convenient, clean, new hotelStayed here overnight last minute after hitting inclement weather while moving to NY Location was safe and convenient close to the highway

Room was clean and bed was very comfortable Free coffee in the room and lobby that is pretty decent tasting Free breakfast in the morning was one of the best Hampton inn breakfasts I have encountered – 6 hot buffet items that were well made as well as a waffle maker and the other usual itemsWould definitely stay here again and highly recommend!

Zakiya Hyman

This Hampton Inn is about a twenty minute drive from Manhattan (w/o traffic) It has a great location near several malls and hundreds of restaurants The hotel appears to be new, the grounds, landscaping and rooms are all very well maintained

The room includes two queen beds, a nice work desk and chair, and plenty of room for storage It also had a mini fridge and microwave There was an indoor pool which was accessible only by appointment, as well as a fitness center The majority of the staff were super nice I didn’t take any pics of the rooms, but they were exactly as pictured on the website

Izabela Kowalik

The hotel was nice at first glance When getting into the room I had to clean it Mirrors smeared sticky substance on the desk and window was filthy

Toilet seat was falling off! To me it’s all about the small details and they were missed through out the whole building NEED BETTER HOUSEKEEPING STAFF Pool area was ok water seemed cloudy and way too much chlorine but we swam in it and survived Gym was decent, again needs some cleaning Breakfast was the best part Food was fresh and yummy Over all its a 3 from me

4. Hampton Inn & Suites Fairfield (3-star hotel)

  • Address: 118 US-46, Fairfield, NJ 07004
  • Phone: (973) 575-5777
  • Ratings: 4.4 (844 reviews) Very good Eco-certified
  • Website : Hampton Inn & Suites Fairfield
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary hotel with free hot breakfast & Wi-Fi, plus on-site dining & indoor pool with hot tub.

About this hotel

This modern hotel is 2 miles from shopping and entertainment at the bustling Willowbrook Mall, and the Essex County Airport.All rooms include free Wi-Fi, custom-designed beds and both full and lap desks (for working on the bed). They also have flat-screen TVs, minifridges and microwaves. Some have whirlpool tubs. Suites add living areas, and kitchens or kitchenettes.A free on-site hot breakfast (daily) and weekday breakfast bags to go are offered, as well as a fitness center and an indoor pool with a hot tub. There’s also a restaurant/bar and complimentary parking. Additional amenities include a business center and 2 meeting rooms.

Things You Need to Know

  • Guests praised the clean rooms
  • 12 min drive to the Garret Mountain Reservation
  • Guests praised the service
  • Guests praised the restaurant
  • Guests mentioned lobbies 38 times
  • Guests praised the nightlife
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Mark Midmark

I was staying here because a friend was getting married in Patterson The hotel is currently under renovation and as such, is hard to judge I had a double queen bedroom for two nights and it was clean and the bed was reasonably comfortable

I originally had a king for one night, but the staff was helpful in accommodating for 2 nightsI like that checkout is noon, it allowed me to sleep in a little bit and not rush to leave I also liked that the continental breakfast ran until 10am Really a nice change from other hotels that are done by 8am The food was okay, but it was free and it changed between Friday and Saturday which was coolI have no complaints, it’s a solid hotel in my experience

Tarik Ghiradella

Service was great The newly renovated rooms and lobby are beautiful They have entertainment some evenings in the lobby and it’s really quite nice

My only complaint is the location which can’t really be helped The hotel is quite isolated but there are places to eat within a decent driving distance

April Elansari

This was the worst hotel stay I’ve ever experienced The staff at the front desk was extremely rudeMy stay was for a wedding and they caused me to miss the family pictures and part of the ceremony because our room was not ready until 1 hour and 30 minutes PAST CHECK IN TIME (3PM)!On top of that, the staff told me they would hold the shuttle and they did NOT

which meant I had to UberLASTLY THE POOL WAS CLOSED AND THEY DID NOT TELL US PRIORDO NOT STAY HERE!

5. Edge Hotel (3-star hotel)

  • Address: 514 W 168th St, New York, NY 10032
  • Phone: (212) 543-0005
  • Ratings: 4.3 (445 reviews) Very good
  • Website : Edge Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary hotel offering bright, modern rooms, some with city views, plus Wi-Fi & a gym.

About this hotel

This contemporary hotel is a 2-minute walk from the nearest subway station, 2 miles from baseball games at Yankee Stadium and 6 miles from The Metropolitan Museum of Art.Bright, modern rooms feature wood floors and artwork and come with free Wi-Fi and flat-screen TVs; some offer city views. Upgraded rooms add pull-out couches.There’s a gym. A breakfast voucher is available.

Things You Need to Know

  • 17 min drive to Central Park
  • 3 min walk to nearest transit
  • Guests praised the friendly service
  • One of the few hotels in the area with a fitness center

Feedback From Real Customers

Bernadette

My husband had surgery at the Columbia Presbyterian Hospital which is within walking distance of the hotel We both are so happy that we stayed at the Edge Hotel While my husband was in the hospital and also while we stayed at the Hotel during his recovery, the staff at the Edge Hotel were wonderful! They are all caring and meet your needs as best as they can

They are so helpful, I can’t say enough about them The room we were in was comfortable and clean If you have a loved one that needs to be in Columbia Presbyterian Hospital, and you need a place to stay, stay at the Edge Hotel We were so grateful that we found this hotel Staying here helped a very over whelming situation easier to go through I am not a fast walker, and it took me less than 10 minutes to get to the hospital There are many places in the area to get food, either within walking distance or by delivery There is also a couple of pharmacy’s near by The front desk staff, the cleaning staff and maintenance were all wonderful to us The price is reasonable too! They also give you a $5 breakfast voucher for a near by Bagel shop We highly recommend this hotel and we would definitely stay at the Edge hotel again

Jade Mitchell

I stayed here while in town for my sister’s college graduation Dealing with delayed/cancelled flights and having to check in a day late and after normal check in time, Luis and his staff remained professional and kind I stayed there alone and felt safe

The room had a great view and was clean and adorable Everytime I stepped into the lobby I was met with a smile and a greeting from every single employee I encountered Will definitely be staying here again!

Glenda Hahn

Finally hot water appeared on 4/5/22 Staff was courteous and very friendly We received credit for missing hot water

Luis, at the front desk, was very polite, professional, and helpfulWe’ll definitely stay at the Edge the next time we are in ManhattanMike’s Bagels is the best place in Manhattan for bagels

6. Sheraton Mahwah Hotel (3-star hotel)

About this hotel

Off Interstate 287, this upmarket hotel in a glass building is 14 miles from Palisades Center Mall and 11 miles from the picturesque New Jersey Botanical Garden.Unfussy rooms have free WiFi, HDTVs, safes and minifridges, plus tea and coffeemakers. Club-level rooms add access to a private lounge with continental breakfast and evening appetizers (no extra cost), while a suite has a living room. Room service is available.Parking is complimentary. There’s a stylish restaurant with floor-to-ceiling windows, and a chic bar in the atrium lounge, as well as a convenience store. Other amenities include a 24-hour gym, an indoor pool and 2 ballrooms.

Things You Need to Know

  • Guests liked the rooms
  • 6 min drive to the Mahwah Museum
  • One of the few hotels in the area with 24-hr room service
  • The hotel has a concierge
  • Guests mentioned “mountains” 22 times
  • Guests mentioned “Fountain” 21 times
  • Guests praised the views
  • Guests praised the indoor pool

Feedback From Real Customers

Joshua Terenzini

From the highway, it looks spectacular But, navigation of the road and parking lot to get here is the first turn off Then, you enter a beautiful lobby and imagine how nice the rooms are

you’d be wrong if you thought the rooms were special Small, very few working channels, bathroom sink doesn’t shut off all the way, and carpet starting to peel away from wall This facility is like the tale of two cities And for the price, it should be better I think a nicer brand hotel should take it over and make it into what it truly has the potential to be The bed was very comfortable however

Nisha Smith

We stayed at Sheraton Mahwah from 5/12-5/15, 2022 as we were attending an Indian wedding, with 3 functions being held at the hotel  While the hotel itself is nice, the elevator situation was absolutely horrendous  Firstly as the hotel was at almost 100% occupancy, I would have thought the hotel would have ensured that all guest elevators were working

  There was only one out of 3 elevators working and it was a nuisance having such a long wait time to get to the 16th floor  Our repeated requests to the front desk to have the other 2 elevators fixed so we had ease of going up and down fell on deaf ears  We were told to use the service elevator and that is so unprofessional  But the nightmare began on Saturday evening when the only guest elevator stopped working  Some of us were stranded in the lobby, others on their high floors  The younger kids used the stairs to come downstairs but there was no way any one was going to attempt to climb up 16 floors or even 14 for that matter  The service elevator too either stopped working or was locked by the staff  It was so bad that my niece got trapped in the elevator and the fire marshal and police had to come out  Not one word of apology or compensation from the hotel’s side  We missed an integral part of the reception due to this  We travelled from Texas to come for this wedding and then to miss the celebrations due to non working elevators is just unacceptable  Throughout our stay there was no manager on duty or if there was they hid in the back office  I have never seen such a poorly run hotel  I sent an email to the GM, Sam- 6 days ago requesting some kind of response or explanation for this debacle but to date there has been no response from his side which exacerbates the situation  Extremely poorly run hotel  On a side note, housekeeping was great, attended to all our needs in a professional and very timely manner

Carmen Martinez

The building looks really nice My GPS got me there with minor issues They have guest parking

I went to an event I did not stay at the hotel A friend of mine who attended the event stayed at the hotel to be closer to the event She loved her room and the amenities The staff were nice They made sure I got to the right location of the event

7. The MC Hotel, Autograph Collection (4-star hotel)

About this hotel

Set amid shops and casual restaurants, this contemporary hotel is 3 miles from the Thomas Edison National Historical Park, and 21 miles from downtown New York City.Polished rooms, some with floor-to-ceiling windows, provide free Wi-Fi and flat-screen TVs. Suites add separate sitting areas, sofabeds and/or private balconies.Amenities include a sleek restaurant, a rooftop bar with city views, and a fitness center.

Things You Need to Know

  • Guests praised the rooms, which have minibars
  • 3 min walk to the Montclair Art Museum
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned restaurants 15 times
  • Guests mentioned bars 39 times
  • The fitness center has weight machines and treadmills
  • The hotel has a nightclub

Feedback From Real Customers

Jason Garrigan

Overall a great hotel, and definitely plan on staying here again if in the area Check in was easy, the room was great, and breakfast at the restaurant was really good and decently priced Couple weird quirks, no top sheet on the beds, no wash clothes, and didn’t seem a waiter knew I was sitting outside, but that’s probably just due to new staff/lack of staff everyone is experiencing right now

Would recommend this place and would stay again, think the money we paid for the stay was perfect

S Bess

Rooms are small but clean Personnel are friendly and helpful (with one notable exception) At check in, we asked about available upgrades and were told that we were receiving a complimentary upgrade

The man then gave us a room that, we found out later, was not supposed to be available for guests due to major maintenance issues and was NOT an upgrade even if the door and the sink worked properly It was clear that he deliberately lied to us as we found out two days later, when we were told that we had to move rooms and we should never have been in that room because of the well documented issues and that room upgrades were not a thing at this hotel and we hadn’t received one (which was obvious as soon as we saw our room) Moving rooms unexpectedly made us late for an appointmentOther than the deliberate lie and deliberately putting us in a room with a security issue (door did not shut properly), the stay was a positive experience

Bret Williams

A very pleasant enough remodel The linens and general vibe was nice However, a couple of peeves: the desk chairs are not on wheels

Makes it very difficult to move close enough to do work while easily getting up Second, the lighting in the bathroom is way too dimAlso, the wallpaper in my room was peeling at the jointsGreat location and friendly staff Needs some work, though to make it a 4 or 5 star hotel

8. The Wilshire Grand Hotel (3-star hotel)

About this hotel

Within a mile of several golf courses, this stylish hotel and conference center is 4 miles from Turtle Back Zoo and Thomas Edison National Historical Park.The elegant rooms have flat-screen TVs, free Wi-Fi, and minifridges, as well as microwaves and coffeemakers. Bathrooms include massage shower heads, while suites add whirlpool tubs and extra living space. Room service is available.Free perks include breakfast, parking and all-day drinks and snacks. There’s also a a 24-hour business center and meeting facilities, a gym, a seasonal outdoor patio and putting green, and an event ballroom. There’s also an Italian restaurant and a bar.

Things You Need to Know

  • 8 min drive to the Montclair Art Museum
  • Guests praised the friendly service
  • Guests praised the Italian restaurant
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Kristal Rivera

I was recently in a wedding that took place in this venue Great food, beautiful place and the wedding planner was absolutely wonderfulHowever…

I went into the room for the ceremony to check the decorations and I heard a LOUD leak and I see a bucket and a huge hole in the ceiling So I’m asking is any body going to fix that what’s going on? The worker that was there was like well there’s nothing we can do because the venue is booked Excuse me…the bride and groom paid to have a beautiful experience The wedding planner came to the rescue and told me not to listen to her because she didn’t know the schedule She then disappeared and left the DJ completely lost looking for where to set up I had to guide himI was so upset because it was not okay The groom then heard her talking about me and he had to address that as well Like do your job!

Upower Upower

Remember to use ʜoᴛᴇʟʙoʟʟʏᴄᴏm when booking your room They compare thousands of booking websites and typically will have rooms much cheaper compared to others! Thank me later on! This place is one of the most well known in the area

I have been staying here for a very long time If you stay for a few nights you will love it I’m sure!This review is about the LOFT Wilshire Grand The event space was just the perfect location Felt intimate but safe during COVID The venue was clean very clean and inviting The staff were extremely pleasant

Jessica Ames

Pretty awful…we paid for a suite for my brothers wedding (held at a different venue thank goodness) The shower didn’t work correctly We notified the front desk (had to do it in person since the phone in the room was also broken) and they said they would fix it

We had issues with it for the two nights we were there We struggled to get it on each time and we could never turn it off so we let it run Half the outlets didn’t work Majorly outdated rooms For the amount I was charged this was a MAJOR disappointment Would never stay here againI will say the staff was very friendly Only pro I can think of with the awful room

9. Crowne Plaza Suffern-Mahwah, an IHG Hotel (3-star hotel)

About this hotel

Alongside the I-87/I-287, this refined hotel is 19 miles from the Woodbury Common Premium Outlets shopping center and 27 miles from the United States Military Academy at West Point.Contemporary rooms come with free Wi-Fi, 42-inch flat-screen TVs, iPod docks and Keurig coffeemakers. Upgraded rooms add minifridges, microwaves and/or sitting areas. The 1-bedroom suites have wet bars and living spaces with pull-out sofas. Room service is available.Parking is included. A 3-story atrium with a waterfall and a koi pond houses a sleek restaurant/bar. There’s a 24/7 gym. There’s also a business center and meeting space. Breakfast is offered for a fee.

Things You Need to Know

  • Guests praised the rooms
  • 9 min drive to Harriman State Park
  • One of the few hotels in the area with room service
  • Guests praised the friendly service, which has a concierge
  • Guests praised the sleek restaurant
  • Guests praised the lobby
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Mike C

Very good service! The staff was helpful and accommodating I am in town for business in the area and this hotel was perfect for that Breakfast was straight but expensive wouldn’t recommend if it wasn’t the only option

The bare at the Koi Lounge was OK too Mainly because the bartenders determine the bar experience This bartender was the only one and very busy But A1!!!! She earned two of the three stars I give this place!

Robert Eisenhardt

Hotel once was a Holidome Sold and changed with indoor pool covered over It wants to be good but

cleaning service has not cleaned room every day I had to ask to have it done yesterday 2 cleans out of a 7 day stay But better is that the bathroom does NOT HAVE A TOILET PAPER DISPENSER!!!! True You have to hand hold and un-wrap Incredible

Jomy Joseph

On a positive note, the staff was very responsive and the breakfast was delicious!The room was damp and dingy and the sheets were stained Woke up with irritated skin and the shower is missing any form of ventilation The ceilings are popcorn tiles and you will knock into them if you raise your hands

Very poor lighting in most rooms with an awkward view of the parking lot or lobbyBeautiful backdrop in terms of location as it’s nested within luscious greenery but overall extremely disappointed with this experience

10. Residence Inn by Marriott Saddle River (3-star hotel)

About this hotel

This relaxed all-suite hotel off Route 17 is 3 miles from The Hermitage historic site and 9 miles from Campgaw Mountain Ski Area.The modern studios come with kitchens and free Wi-Fi, as well as pull-out sofas, desks and flat-screen TVs. The 1- and 2-bedroom suites add separate living areas, and some have fireplaces.Freebies consist of hot breakfast, parking, and weekday evening socials with snacks, as well as a grocery delivery service. Other amenities include a seasonal outdoor pool, a hot tub and a fitness center, plus BBQs, meeting space and guest laundry facilities.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 6 min drive to The Hermitage
  • Guests mentioned the service is friendly
  • Guests mentioned “suites” 14 times
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

rachelle moore

I thoroughly enjoyed staying here I come into town often on business and I will now stay here when I do The room was clean and my bathroom was very well lit – which is very important to me

The staff was friendly and they offered hot breakfast items which was appreciated It was nice to have a sitting area separate from the bedroom so I didn’t feel like I was in a hotel The mini kitchen was a nice amenity and included a full size fridge, microwave, sink, dishes and silverware It was quiet at night which was good The mattress wasn’t the best; it was okay They don’t have room service but I was easily able to get food through Uber Eats which was nice

Shaik Abdul Cader Shaik Dawood

Nice and cozy The staff are all super friendly and very hospitableLove the library (both for kids and adults) section which has board games, and puzzles as well

The gym has your basic needs met, and for covid safety measures, you’ll need to book a time slot in advanceBreakfast spread is decent It could be better though

Van

I only gave the location a 4 because it took us 45-50 minutes to get to NYC but that was expected The staff was amazing! We had a deadbolt and toilet issue within an hour that they immediately addressed They gave us a great list of restaurants & stores that were within 1-2 miles & no freeway (score!)

Parking at the hotel sucked b/c they were busy but it didn’t hinder my stay

11. Teaneck Marriott at Glenpointe (4-star hotel)

About this hotel

This contemporary hotel in a grand slate-gray building is 7 miles from the Meadowlands Sports Complex and 10 miles from Central Park in New York City.The bright rooms have flat-screen TVs with premium channels, desks and coffeemakers. Wi-Fi is available. Some rooms have access to a lounge with free continental breakfast and snacks. Suites add separate living areas with wall beds, whirlpool tubs and extra TVs.Dining options include an Italian restaurant, a wine bar and a casual lounge with an American menu. Other amenities include a fitness center, meeting rooms and a business center.

Things You Need to Know

  • 23 min drive to the High Line
  • Guests praised the service, which has a concierge
  • Guests praised the rooms but some disliked the air conditioning
  • Guests praised the Italian restaurant
  • Guests mentioned lobbies 47 times
  • Guests praised the breakfast
  • Guests praised the fitness center, which has weight machines
  • The hotel has a sauna

Feedback From Real Customers

Liseli P.

Went to a dance competition held in the hotel Plenty of parking Spacious dressing rooms

Decent bathrooms The hotel staff were wonderfully accommodating to all the people who were there for the competition – they kept the bathrooms and general area clean If you come for the whole day, pack lots of snacks and a lunch There’s only a Starbucks in the hotel – nothing else

Venny Cip

The pool is not included! Such price hotel and no pool! Went to the spa and front desk told us we couldn’t use the pool! I asked before I stay because my daughter wanted to use and we booked an extra day so she could enjoy it and boom, no pool! There are plenty of nicer hotels around with pool, breakfast included and room service that this one does not offer! Considering that We pay almost 600 dollars for 2 nights

World class Traveler

This place is expensive af! I am moving my son from Ohio to here and this is where I decided to stay while he made his transition This will be my go-to spot while I’m here It is money well spent

The customer service is spectacular! This place has a restaurant and bar with good food! Book with breakfast included, it only adds a few bucks versus $22 if you decide to pay separately The breakfast was so good with a variety to eat Don’t book if you’re on a diet The rooms were clean, beds comfy Showers were hot I had a beautiful view That’s why my room was expensive I got so spoiled by this place So, yeahI’ll be back this summer with the kids visiting my son and this is where I’ll be staying! 😊

12. The George (3-star hotel)

  • Address: 37 N Mountain Ave #2317, Montclair, NJ 07042
  • Phone: (973) 783-7878
  • Ratings: 4.4 (97 reviews) Very good
  • Website : The George
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Warmly decorated rooms, suites & studios in a polished hotel offering breakfast.

About this hotel

In a leafy residential area, this stylish hotel is 17 minutes’ walk from Walnut Street train station, 2 miles from hiking trails at Eagle Rock Reservation and 3 miles from the Thomas Edison National Historical Park.Warmly decorated rooms come with Wi-Fi and flat-screen TVs, as well as Nespresso machines. Upgraded rooms add fireplaces, while studios provide kitchenettes. Suites have separate sitting areas and/or balconies.Breakfast is served in an informal dining room. Parking is available.

Things You Need to Know

  • 6 min walk to the Montclair Art Museum
  • Guests praised the service
  • Guests mentioned “wine” 11 times

Feedback From Real Customers

Jon Regen

I can’t give enough stars to The George and its incredible staff My wife surprised me with a weekend getaway for my birthday and we were absolutely amazed by the accommodations and service We stayed in the plush Duke room, with its stately fireplace and cozy couch, just across the way from a luxurious salon full of candy, wine and snacks, all gratis

From the delicious breakfast with local breads and savory treats, to the hotel’s perfect location, it was a weekend we won’t soon forget Special kudos to Erica who took care of us like family Thanks, George We’ll be back!

Kristin Regen

Excellent While my husband already left a review I would like to elaborate on a few things that I think puts this hotel over the top As a person who has stayed in some of the nicest hotels in the world on business, I have a clear point of view of what is normal/expected out of a beautiful hotel at a certain price point

The George is one of the nicest I’ve stayed, but it truly boils down the little things that make it exception Here is what pushed it over the edge for me:1- service: the staff was extremely accommodating and bent over backwards to make sure everything was to our liking It was my husband’s birthday and when we arrived and note and a bottle of wine was waiting for us Erica and the rest of the team were exceptional2-comfort: bed and bedding was very comfortable and clean I love a soft robe and nice towels as well as swanky toiletries The Dyson hair dryer was a nice touch- I’ve always wanted to try one We stayed in the Duke room and loved the comfy couch in front of the fireplace Also loved the easy remote control for the fireplace Lots of premium TV channels/services3-design: as a designer myself I appreciated the beauty of the Georgian building and how nicely it was renovated Very cool British feeling design with quirky artwork throughout Feels very warm and inviting Loved the stained glass in the hallway and all the woodwork on the walls Masculine yet preppy design Amazing hydrangea out front4-the details: Nightly we enjoyed the free wine and cheese happy hour as well as the huge closet of free candy(everything imaginable) In the morning breakfast was included as well What made this special is the choice of products…all of the food/wine items were excellent Local breads, excellent cheeses, delicious wine For breakfast we recognized a lot of the products as things we normally only buy as a splurge It’s the attention to these small details that made our trip truly feel unique and luxurious I can’t say I’ve had this experience often, even in the most posh hotels Excellent work, it’s so rare

Adwoa Dadzie

I hate to write this review because the hotel is gorgeous, the team is great and the complimentary candy bar and wine are incredible BUT… my last stay I noticed I woke up with what appears to be bed bug bites I’m devastated

It’s hard to know about these things, but I wanted to share so the hotel and guests are aware Other than this, it’s a GREAT place and it’s my 2 or 3rd time staying here It’s the first time I’ve had a bed bug situation though

13. Courtyard by Marriott Wayne Fairfield (3-star hotel)

About this hotel

Near shopping plazas in a commercial area off Interstate 80, this relaxed hotel is 9 miles from hiking trails and a 19th-century castle at the Garret Mountain Reservation.Bright, casual rooms feature free Wi-Fi and flat-screen TVs, plus minifridges and coffeemakers; some have sofabeds. Suites add separate living rooms. Room service is available.Parking is free. There’s an informal restaurant with a bar. Other amenities include an indoor pool, a hot tub and a 24-hour gym. Breakfast is extra.

Things You Need to Know

  • Guests praised the rooms
  • 12 min drive to the Garret Mountain Reservation
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 12 times
  • Guests mentioned bars 12 times

Feedback From Real Customers

Brian Kremmel

The evening bartender was a solid 5 – kind, friendly, efficient and attentiveThe front desk worker was disappointing because of some billing errors and because he would not split incidentals off of a company card and put them on my card Despite several requests he refused and told me it was not possible

After checking out, I called back and was able to do it over the phone with him FrustratingAlso, lighting in the rooms was poor and unlike the photos presentedReally good food too In fact, everyone in the restaurant was fantastic

Chris “BostonGreekGeek” Vaxevanis

It looks like your typical Marriot, clean rooms, large entrance hall, bar, lounge ample parkingMy issue is that this place has no electric vehicle chargers which I feel is a must for any new construction This hotel was built in 2018 and they put no electric vehicle chargers? How is the world meant to transition to electric vehicles, when new hotels don’t care enough to include doors with that included?Also for a new construction I was surprised at how paper thin the walls were at I could hear other rooms every night

Not the same ones so you could day I just had lots neighbors Different people at different timesFinally I have pictures of how the outlets next to the night stands just come straight up They aren’t fixed in the stands or anything That is poor workman shipOverall it is clean and looks good, so if those details don’t bother you, your stay will be great However I can’t give a higher rating to a place that isn’t trying better

Jim Anderschat

Two forms of GPS may be necessary in finding this property! Why on Earth would they build a hotel buried behind office complexes, I don’t know But, if you find it, a decent hotel! Like all Courtyards, no included breakfast, everything comes at a priceThe room was nice, but my problem with this hotel is the location

If you want to go out to eat, you will need a car as this place is the last stop on the tracks, surrounded by offices and highways No good walking available Doubt we would stay here again Good if you work in the nearby offices

14. Hilton Woodcliff Lake (4-star hotel)

  • Address: 200 Tice Blvd, Woodcliff Lake, NJ 07677
  • Phone: (201) 391-3600
  • Ratings: 4.0 (1166 reviews) Very good Eco-certified
  • Website : Hilton Woodcliff Lake
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary hotel, set on 21 acres, that offers 2 pools, sports courts & a restaurant/bar.

About this hotel

Set on 21 acres, this resort-style hotel is 25 miles from New York City and 31 miles to West Point Military Academy.All rooms offer contemporary decor and include flat-screen TVs and Wi-Fi. Suites add wet bars, and executive rooms provide access to a lounge with breakfast and evening appetizers.Amenities include a restaurant/bar, a heated indoor pool and a seasonal outdoor pool. There’s also a fitness center, jogging trail and sports courts, as well as a business center. Event facilities include multiple meeting rooms, a ballroom and an amphitheater. Breakfast and parking are available.

Things You Need to Know

  • 15 min drive to the Saddle River County Park
  • Some guests complained about the unclean rooms
  • Guests mentioned the bathrooms are unclean
  • Guests mentioned room service 19 times
  • Guests mentioned bars 61 times
  • The hotel has a game room
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Matt “Deadman” Green

Absolutely wonderful hotel! The staff was fantastic and friendly! The grounds around the hotel are gorgeous! Plenty of space to roam around outside, located in a nice area too! I enjoyed my room plenty, and the pool looked nice I would recommend staying here, and I’ll probably stay here again too! Very short distance to the BMW training facilities!

Aimee Shannon

The grounds are lovely That’s the extent of my positive comments Room was dirty, like clumps of hair and nastiness dirty

There was mold in the shower Only a few of the lights worked, despite messing with all the various configurations The hairdryer was stuck on cold Not nearly enough towels, especially considering if your stay is under 3 days, you don’t get maid service or any fresh amenities The bathroom light didn’t work The shower had a slant for drainage, but the floor was slippery and there wasn’t adequate safety handlesWorst of all, it is a long walk from the parking lot to the 2 elevators for the entire hotel, and from there it is a long walk to the rooms So not handicapped friendly, at allWould absolutely never recommend

Amy Thanasides

We booked a room on 5/21/22 for 2 nights This hotel is local for us and we have stayed here before To say that the quality and cleanliness has gone down hill would be an understatement

Dead plants at the indoor pool No clean towels The indoor pool was another level of loud and hot It utterly disgusting, but having my kids with me who were desperate to swim I allowed them to go in My skin was crawling The main reason I booked the room was because when I called I was told the outdoor pool was open for the season then when I get there I’m told that I was given the wrong the information Completely disappointed my kids The hotel was completely booked and crowded The room was dingy with stained carpet and stained sink We didn’t even stay We canceled our room by 6 So we checked in at 3:30 and left by 6:30 They want to charge me $230 for that I can’t get Hotelscom to give me a refund and I can’t get anyone on the phone at the hotel to speak with me It’s always the manager isn’t in or available Absolutely ridiculous Never again As for the response from management stating that they can’t refund from third party websites well that’s interesting since I have an email from hotelscom stating that they reached out to you to get the refund and you declined to approve it So each company is just going to blame the other and I’m out the money for services not rendered

15. Crowne Plaza Englewood, an IHG Hotel (3-star hotel)

About this hotel

This relaxed hotel is set 7 miles from The Cloisters museum, 8 miles from Yankee Stadium and 11 miles from Central Park.Featuring free Wi-Fi, the straightforward rooms also come with flat-screen TVs and desks. Some rooms have pull-out sofas.Parking is free. There’s a casual restaurant, an indoor pool and a fitness center. Other amenities include a business center and meeting/event space. Breakfast is available for a fee.

Things You Need to Know

  • Guests praised the beds
  • 16 min drive to The Met Cloisters
  • Guests mentioned the service is friendly
  • Guests mentioned “Housekeeping” 14 times
  • Guests mentioned fitness centers 10 times
  • The fitness center has weight machines and elliptical machines
  • Guests liked the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Emille Moreno

Great stay with Crowne Plaza for our New York excursion! We decided to stay in Jersey to save on costs and this hotel was perfect for our needs The hotel is located near a hospital building, but we were never disturbed by any ambulance noises – pleasant night sleep! The hotel lobby is well-maintained and opens to the dinning/bar area We stayed in the standard king rooms and it was very clean

Some reviewers have commented on the bathrooms, but I have nothing to complain about them I felt they were clean and tidy The hotel parking lot has a great-looking food truck that we unfortunately didn’t try, but there is a pizzeria around the corner facing a gym that was stellar Additionally, the breakfast buffet is well worth it – Adrian and Gloria recommended it and we were happy that they did Overall, this was a great hotel experience and I will be looking into this hotel again for any more excursions to New York

abeer al ghalbi

Nothing special, except the bad vibe from the manger I usually don’t notice racist people but when I checked in it was the most awkward and racist attitude I noticed that because she was treating a other differently and she insisted that my booking wasn’t legit thill she finally found it

They charged me $50 for insurance and said three businesses days, I will get it back Then they charged me $3530 for no reason and when I called they don’t even know why? They said they will call me back but they never did I bet if I was white no one will charge me extra or there will be doubt if I have the money to stay or not I wish I know why they charged me $3530 but they can’t even tillBed are and the mattress are not comfy, it’s not worth the money or the 4 stars hotel The carpets and rugs are super dirty and smells super bad Not worth the money at all Stay away if you want to have a good night sleep

Leila Violano

After a fairly pleasant stay in April, I was booked to stay here but received a call from the hotel while in transit stating that there was a “plumbing issue” in the King rooms and I was relocated by them to a Best Western I should have suspected an issue when they did not offer alternative accommodations at the Crowne PlazaHowever, when I arrived at the other property I was informed the Crowne Plaza said they told me I’d need to pay although my stay was already fully paid for

In addition, they were planning to charge me almost $400 for a new room at the “walk rate” as if I had just showed up I will never stay here again and would never recommend this property after this experience This was abysmal customer service and feels like a scam

16. Umbrella Hotel (3-star hotel)

  • Address: 681 Elton Ave, The Bronx, NY 10455
  • Phone: (718) 924-2100
  • Ratings: 4.0 (335 reviews) Very good
  • Website : Umbrella Hotel
  • Check-in time: 2:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Warmly decorated rooms in a casual hotel offering complimentary parking & continental breakfast.

About this hotel

A 5-minute walk from the closest subway station, this casual hotel is 1 mile from baseball games at Yankee Stadium and 3 miles from the Bronx Zoo.Streamlined rooms provide free Wi-Fi, flat-screens and desks, as well as minifridges and coffeemakers; some feature city views.Complimentary amenities include parking and a continental breakfast buffet. Meeting space is available.

Things You Need to Know

  • 18 min drive to Central Park
  • 6 min walk to nearest transit
  • Guests praised the service
  • Guests praised the breakfast

Feedback From Real Customers

D FG

Dirty room and we update but still dirty, rude and unprofessional staff, no towels, small, dirty and anti hygienic breakfast area, toilet broken, dark room, sketchy furniture and old We were scared when we got inside the elevator and started to leaking water and wet the panel Front desk knew it and permitted to used for 4 hours

The other two elevators are hazardous The place smelled so bad that couldn’t stand in the hallway and in the room The sofa and floor was very dirtyThe hotel doesn’t have there own parking We would never even think to stay here again

Starleana Holmes

Have gone a few times Nice service and there’s breakfast Cozy rooms even though sometimes they smell of cigarette

Cute decor Free coffee They do overnight and hourly I gave 3 stars because it’s kind of hard to sleep when u hear neighbors “enjoying” themselves in the next room I’ve machines are not on every floor But over all decent Price isn’t bad $80 for 3 hours $245 kinda steep, for over night They only take cash unless your staying over night Which kinda sucks Nicely clean though 35 stars lol

17. Courtyard by Marriott Paramus (3-star hotel)

  • Address: 320 NJ-17, Paramus, NJ 07652
  • Phone: (201) 599-1414
  • Ratings: 4.2 (645 reviews) Very good
  • Website : Courtyard by Marriott Paramus
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Modern hotel with an indoor pool & an American restaurant, plus free WiFi & parking.

About this hotel

This modern hotel off Highway 17 is a 1-mile drive from shopping at the Paramus Park Mall and a 1.4-mile drive from golf at the Ridgewood Country Club.Contemporary rooms offer free WiFi and flat-screen TVs with premium cable channels, plus desks, minifridges and coffeemakers. Suites and upgraded rooms add living areas, and some feature whirlpool tubs.Social spaces include a living room-style lobby and an American restaurant serving breakfast. There’s also a business center with workstations and printers, plus 2 meeting rooms. Other amenities include an indoor pool and an exercise room, as well as free parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 17 min drive to the George Washington Bridge
  • Guests praised the service
  • Guests mentioned lobbies 19 times

Feedback From Real Customers

Brenda Velez

Booked one night due to a wedding Pleasant experience Room was neat, amazed it had Paul Mitchell products for bathing

My only concern was the noise at the lobby at midnight They had a party there and if my room would be located on the first floor I would be upset

Susan Nussbaum

The hotel advertising did not match the reality They advertise a pool, a restaurant, and normal hotel niceties – however they do not have an open pool, the restaurant has severely limited hours, and they dont clean your room unless requested I went with nieces who packed bathing suits, no one said anything when we checked in about: no pool, limited food hours, or request only cleaning

The first manager kept insisting “we took the pool pics down” even though I had the website up and was showing her a half dozen references The next day, manager #2 was a bit better, I showed her the pic of my room door that had pool guidelines on it!! And she said “oh we tell ppl when they check in” … no they dont We almost didnt eat the day we had to leave bc breakfast ended at 9:30am!! 9:30am!! The man ahead of me on line arguing about venti versus grande size almost cost me my only meal all day! I had NO idea until I was ordering at 9:31am and the girl said “oh let me see if the kitchen is still open”!The rooms were clean, the little restaurant was nice – but the failure to communicate was inexcusable For one manager to say “there is no pool” and “oh we took that pic down” gaslighting me as I held the website up on my phone was surreal And for the next manager to change the story to “the pool is closed for covid”?? Put it on the website then! And at 9:31am to find the restaurant is closing is also something to let guests know clearly

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