hotels with balcony in Seven Hills, OH

1. Courtyard by Marriott Cleveland Independence (3-star hotel)

About this hotel

This modern hotel is 5.6 miles from the Cleveland Metroparks Zoo and 9.4 miles from the Rock and Roll Hall of Fame & Museum.Contemporary rooms offer free WiFi, desks, flat-screen TVs with premium cable channels and coffeemakers. Suites add separate living areas and minifridges.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 3 meeting rooms. Other amenities include an indoor pool and a whirlpool, an exercise room and free on-site parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 13 min drive to the A Christmas Story House
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned “Bistro” 16 times
  • Guests mentioned lobbies 18 times
  • Guests praised the fitness center, which has elliptical machines
  • Guests liked the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Sherry G

Absolutely awful will never stay there again, very rude nasty staff including management, after driving for 4hrs with two small kids wanting to go swimming which is why we picked that hotel only to find out that after a certain hr no kids are aloud only adults,I have NEVER heard of such a thing mind you the pool was empty! Room was obviously not cleaned well ,we opened the fridge to find moldy food and milk! No microwave in the room either ,no vending machines I can go on and on !! If I wouldn’t of booked and paid 430 threw a third party we would of left immediately just by the ignorance from the staff as soon as we walked in! It was so bad that I’m gonna try to track down higher management

2. Hampton Inn & Suites Cleveland/Independence (3-star hotel)

About this hotel

This modern hotel is 7 miles from the Metropark Zoo and Rain Forest and 8 miles from the Rock and Roll Hall of Fame.All rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels and coffeemakers. Suites add kitchenettes and sofabeds.Freebies include parking, hot breakfast or weekday breakfast bags to go. There’s an exercise room and a seasonal pool, plus a meeting room.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • Guests praised the beds
  • 13 min drive to the A Christmas Story House
  • Guests praised the friendly service
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Elizabeth Bieter

This was a really old hotel Our door to our room did not fit We could see out into the hall there was such a huge gap between the door and the door frame

The beds were comfortable, so that was really good The staff was so helpful and friendly The company needs to invest in this location They have this great staff, but the structure needs a lot of work for sure

Lauren Trionfante

Yes, the hotel is outdated, but I stay here frequently, and it’s clean Erica, the manager, is accommodating, and the front desk staff is welcoming I arranged for a workgroup to stay here, and all were thrilled with the accommodations and the cleanliness

We will be back Keep up the great work I have no complaints, nor did my group, thankfully Close to the freeway and excellent proximity to downtown

David Dwinnells

When we entered our room my daughter found a pile of dirty clothes underneath the desk My wife found hair in the shower and the clock was broken Also we hada clogged toilet

A few things that could have been resolved if they cleaned the room before we got there This is a very dated hotel They do have directtv which was a plus The staff tried to fix our problems by letting my 3 children get a few snacks from the snack room That was very nice of them but I think my room rate should have been adjusted due to the circumstances Hopefully Hampton Inn will put some money into this hotel and update the rooms We loved our trip but the dirtiest of the room was not acceptable

3. J. Palen House

  • Address: Cleveland, OH 44113
  • Phone: (216) 664-0813
  • Ratings: 4.6 (43 reviews) Excellent
  • Website : J. Palen House
  • Check-in time: 3:00 PM
  • Quick Summary: 19th-century B&B with Victorian-style rooms, plus snacks, drinks & a 3-course breakfast.

About this hotel

This Victorian-era B&B sits 2.5 miles from the Playhouse Square theater complex, 6.1 miles from University Circle and a 5-minute walk from West Side Market.Elegant, individually decorated rooms and suites feature antique furniture, free WiFi, and flat-screen TVs; some units add iPod docks, private balconies, whirlpool tubs and/or rainfall showerheads. Set off a private courtyard, lofts add hardwood floors and wood beams, and may include such features as kitchens and stained glass windows.A 3-course breakfast is included, and complimentary snacks and drinks are available in the guest pantry.

Things You Need to Know

  • Walking distance to the West Side Market and the Franklin Castle
  • Guests liked the service
  • Guests praised the breakfast

Feedback From Real Customers

Laura Young

My husband and I recently traveled to Cleveland so I could be evaluated for a surgery there, and we picked the J Palen House It was fantastic What really stands out to me is that when we arrived Cleveland had a lot of snow, but the b&b made it a point to shovel out a space for us and put cones down so no one would take our spot

I was just really impressed with the foresight and thoughtfulness to do that for usThere was a plumbing issue with our original room, so they upgraded us to the Palen room The plumbing issue was actually fixed before we arrived, but they still let us stay in the Palen room It was lovely The bed was amazing, I never wanted to leave the tub, the fireplace was cozy, and the food was delicious We had the whole building to ourselves, which was so niceThe one thing to look out for is that our room was on the second floor, and the stairs were quite steep-and the only bathroom we could use was on the second floor It wasn’t a problem for us, but it is something to keep in mind if you have severe mobility issues However, as there are other rooms that don’t require stairs, I wouldn’t see it as a deal breaker for anyone staying I’m sure all of the rooms are wonderful to stay inWe’ll actually be traveling to Cleveland again soon for my surgery, so we’ll probably stay at the Palen House again then

Corey Venezia

Diane and Doug were great! We stayed in The Roost, which was very rustic and unique My wife and I both loved it The breakfasts they served us were absutely delicious

They laid out rose petals and towel swans for my wife, our 4 month old we brought along, and myself I was even able to pay them to get a dozen rozes and chocolate covered strawberries ahead for Valentine’s Day This trip was perfect If you need food recommendations, make sure to ask them as well We used 3 of their recommendations and were not disappointed in the least Highly recommend this experience!

Kelly Textoris

We stayed in “The Roost” during our last visit to Cleveland and absolutely loved everything about it The room was so comfortable and had everything we needed The bed was amazing! Diane our host made fresh delicious cookies for us and breakfast

The mini bar was stocked with free beverages and snacks! Perfect location for getting around Cleveland and located in such a fun neighborhood You can walk everywhere Will definitely be staying again

4. Home2 Suites by Hilton Cleveland Independence (3-star hotel)

About this hotel

Off Interstate 77, this informal all-suite hotel in the bustling Rockside Road business district is 9 miles from the Quicken Loans Arena, an entertainment and sports venue, and 11 miles from the Rock & Roll Hall of Fame and Museum.The unfussy studios and 1-bedroom suites offer free Wi-Fi, flat-screen HDTVs, kitchens, and living areas with pull-out couches. Kids age 17 and under stay at no extra cost with an adult.A breakfast buffet and parking are complimentary. There’s a convenience store open 24 hours. A patio features BBQ grills, an open fire pit and TVs. Other amenities include an indoor pool and a combined fitness and laundry facility.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 12 min drive to the A Christmas Story House
  • Guests praised the friendly service
  • Guests mentioned microwaves 11 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • Guests liked the indoor pool

Feedback From Real Customers

Jack Sparky Frahn

For the price of the room and what we got we were not happy The room was to small, way to long The shower pressure was horrid and it took to long to take a shower

The breakfast was slim pickings and it tasted like it was 3 days old Coffee was good One night I bought a tea and a granola bar from the front desk and it was 7 dollars? I know convenience pricing but wow! The bed was to stiff and we did not get any sleep We will not be staying here at this hotel again

Jen Bradburn

Room was very large (I believe it was an accessible corner room) and had everything I needed Thought it was great hotel until I noticed housekeeping issues (a dirty washcloth sitting above the shower from previous guest and a long hair that didn’t belong to me on outside of bathtub) Morning breakfast was on lower end of hotels in this class

Pool was out of service, which was not reflected on Hilton website when I booked The front desk said it had been shut down for quite a while waiting on parts and no timetable for reopening Hotel is next to office buildings so guests are mostly for corporate travel Room was very quiet even though I was worried because I was next to elevator, stairs and ice maker (these happened to be the only things I asked to avoid when booking and are also in my hotel account information) I was not informed that you had to request housekeeping or they do not clean your room and there was no door hanger for my room to request cleaning Actually I’m assuming this was their policy since my room did not get cleaned while I was there I only stayed 2 nights with very late arrival the first night so it wasn’t a big deal to miss housekeeping, just would have appreciated some signage or instructions at check in if you needed to request it

Joe Brooks

My wife and I sometimes take road trips that have Cleveland as a stopover destination We had a pleasant one-night stay at this hotel in 2019 when we visited the Rock and Roll Hall of Fame On this trip we went to see the house from the movie A Christmas Story

This hotel was also conveniently located within about 5 miles of that destination, so we decided to stay here again on our July 2022 trip, also a one-night stayWe found that our experience in 2022 was also very pleasant and very similar to our 2019 stay We’ve noticed that some hospitality venues (ie, restaurants and hotels) seem to have suffered a bit due to Covid, but this hotel seems to have been unaffected The service was friendly and efficient, just like it was before CovidWe arrived after midnight and the night desk clerk checked us in She was friendly, welcoming and helpful Our rooms were well appointed We had the same full kitchen with a small refrigerator, a microwave and a dishwasher, sink, cupboards, plates and silverware The bed was comfortable, and the room was nice and quiet The bathroom was clean and had the usual amenities, including complimentary soap, shampoo and conditioner Water pressure, which is a problem in some hotel showers, was good hereThe complimentary breakfast was decent with a variety of breakfast foods available, including omelets, sausage patties on an English muffin with or without egg and cheese, waffles, fruit, breakfast cereals, packets of instant oatmeal, yogurt, muffins, milk and orange juice The only issue was that their orange juice dispenser was dispensing orange juice that was a bit watery – possibly a temporary condition that could have been easily rectified by refilling the machineWe asked for and received a late checkout Although we were about 15 minutes late leaving our room, no one complained and we did not feel like we were being hustled out of the room, which happens at some hotels Our checkout was fast and easy

5. Hotel Indigo Cleveland Downtown, an IHG Hotel (3-star hotel)

About this hotel

A minute’s walk from the Rocket Mortgage FieldHouse arena, this casual hotel among shops and eateries is a mile from both the Greater Cleveland Aquarium and Interstate 90.Relaxed rooms come with free Wi-Fi, flat-screen TVs and coffeemakers, as well as sitting areas. Suites add microwaves, minifridges and wet bars, plus sofabeds and separate living areas.Breakfast (surcharge) is served in a trendy restaurant/bar that has exposed brick walls. Other amenities include an airy lobby lounge, a gym and a terrace. There’s also meeting and event space. Valet parking is available for a fee.

Things You Need to Know

  • Guests praised the rooms
  • Guests praised the beds but some complained about the kitchenettes
  • Walking distance to Cleveland Arcade and Playhouse Square
  • Guests liked that this hotel is near restaurants and bars
  • Guests mentioned bars 18 times

Feedback From Real Customers

Rick S

I was looking for a weekend getaway and didn’t want to go far, I ended up booking here and exploring downtown for the night Very reasonably priced compared to the other hotels in the neighborhood, room was clean and stocked with proper amenities although I would have liked some shampoos provided for the shower Receptionist was very nice, very personable, and made us feel welcome

Room is updated and modern, entertainment in the room is spot on (you have the choice to purchase movies, look at live TV and various other features) and like on every trip, I inspected the Keurig machine in the room Most hotels don’t clean them very well, I was shocked to find the one in my room spotless! This was my first trip I felt comfortable using the machine, this earned instant brownie points with me Gym and lounge are nice, beautiful courtyard to relax and sit by the fire I would book again!

jennifer burks

Completely re-done hotel! We used to stay here regularly when it was a Radisson, and everything was outdated The rooms are now very nice Comfortable beds and nice furniture

Front desk staff and valet were friendly and helpful Breakfast was delicious- we really enjoyed having the made to order menuThe only issue was the elevator Only one of them was in order, which made for a long wait sometimes

Jenny Buchanan

Pretty nice room, one elevator was down the entire time (not so sure they ever get it fixed based off other reviews) Stayed for a conference at the convention center & liked that it was about half a mile away Some good restaurants in easy walking distance but check the hours, most seem to be closed by 10 pm if it isn’t a bar

Valet seems to be the only way to park

6. Aloft Cleveland Beachwood (3-star hotel)

About this hotel

An 8-minute walk from University Hospitals Ahuja Medical Center, this stylish, contemporary hotel is 4.3 miles from Beachwood Place shopping mall.Bright rooms feature free WiFi, flat-screen TVs and walk-in showers. Some have desks. Suites add separate sitting areas.Amenities include a business center, an indoor pool, a fitness center and a colorful cafe/bar. On-site parking is available for a fee.

Things You Need to Know

  • 6 min drive to the Maltz Museum of Jewish Heritage
  • Guests liked the friendly service, which has a concierge
  • Guests mentioned the rooms are unclean
  • Guests mentioned lobbies 55 times
  • Guests mentioned “Billiard table” 18 times
  • Guests liked the fitness center, which has weight machines
  • Guests praised the indoor pool

Feedback From Real Customers

Chantell Gaither

Hello everybody it’s me again, coming to you live about my experience with the aloft hotels Marriott I have to say again I am never disappointed when I stay at the aloft hotel Beachwood Ohio!Let me tell you why, I had a red eye flight this morning coming into Ohio for weekend business Now, I am a morning person but I was a little tired this morning because my alarm system went off four times last night at my home all the way up to the last alarm sounding at 3:26 AM this morning and I had to be at the airport by 6 AM

So I touchdown on time early this morning and I’m like I can’t wait until check in i am tired and I would like to take a little nap before I start my day I arrive at the aloft in Beachwood Ohio and I’m greeted by Andrew with the most beautiful smile and by the way he had a beautiful salmon colored top he looked so handsome and neat He says hello I say hi, I apologize for coming in so early today but is there anyway I can get an early check in He replied, absolutely we have a room waiting just for you, now that’s a quote! He said not only will I check you in early and since you’re so tired I’m going to upgrade your room at no charge to you I said, wow, thank you! And he mention by the way if you need any water or any refreshments you can have it here and he continued to take me around to the business center and things like that just a refamiliarize me with the schematics of this hotel Again I say thank you So I gather my things and head upstairs to my room and open the door to the most beautiful room and seating suite attached! I’m not gonna bother you guys with all the little details in the rooms and the seating area but I just want you to know that I’m so very grateful for the outstanding customer service I always receive when I come stay here! Thank you Andrew I’ll see you again on my next trip

Kamil

I really like this hotel, always staying there when going to Cleveland It’s nice, clean and with really good breakfast from Menu (order well done if You like fries cook better) The room is small, but enough for overnight stay or even few days, especially for the price

The stuff friendly and helpful Infused water offer at the lobby They also have some arcade games, console, pool, and bar I recommend this hotel especially in this price Perfect for a business trip or quick visit in Cleveland!

Deidre White

I came here for a sleep study through my doctor, but the hotel is nice The room was well decorated and OMG, the bed! That was one of the most comfortable beds I’ve ever slept in! It’s a very modern style, which isn’t my thing, but it was done well The shower was nice, good pressure

I didn’t like that the sink was out in the open, but it was tucked away from view of the bed, so there’s still some privacy when using it There’s a nice fridge and safe in the room, too I was facing a busy street, but couldn’t hear anything, so the windows were great, but I could hear some noise from the hallway, so that wasn’t great

7. InterContinental Suites Hotel Cleveland, an IHG Hotel (4-star hotel)

About this hotel

On the Cleveland Clinic campus, this relaxed all-suite hotel is 1 mile from the Cleveland Museum of Art, 3 miles from Downtown, and 5 miles from the Rock and Roll Hall of Fame museum.Unfussy suites provide free Wi-Fi, flat-screen TVs, safes and iPod docks, as well as minifridges, and tea and coffeemakers. Upgraded suites add living/dining areas with pull-out sofas, and panoramic skyline views. Room service is available 24/7.Amenities include a casual restaurant and bar, and a 24-hour fitness room. A breakfast buffet (fee) and parking are offered.

Things You Need to Know

  • Guests liked the large rooms and praised the beds
  • 5 min drive to the Cleveland Museum of Art
  • Some guests disliked the bathrooms
  • Guests praised the friendly service
  • Guests mentioned microwaves 16 times
  • Guests liked the fitness center

Feedback From Real Customers

Alan Kratzer

The InterContintal Suites Hotel of Cleveland, on Euclid Ave is a great place to stay To start your stay off the valet parking staff meet you at your car If you have a lot of luggage the doorman will assist you to your room

Then when you come in to front desk for your check-in At the front counter is there to truly help you in a difficult time and sometimes first stay to be seen at the Cleveland Clinic Once in the room they are very spacious whether it be, 2 full size beds or a king size room Rooms are very clean If you would have an issue call the front desk My second stay our air conditioner broke at about 11 pm It was no one’s faulty I called the front desk then apologized and moved us down the hall for 2 more nights Yes it was an inconvenience but they took care of us and made it right The 3rd stay, I had a question on how to handle having a mid-morning appointment, and not wanting to check out till after my appointment Joshua Taylor, Front Desk Manager this evening, he took great care of me and was able to get me a later check out I greatly appreciate all of the pleasant friendly staff members that work here Please note: They ask you to please where a mask in the public areas It is for your safety but many to protect patients like myself from getting any sicker and not being able to beat any respiratory issuesVery close walking to main entrance if you so choose (10 minutes) or the Cleveland Clinic has shuttles that will pick you up at the front door of the hotel Please allow 20-30 minutes for a ride to your closest entrance for your appointment No need to have your car while here The C2 restaurant has awesome food, and great staff Please don’t forget to tip your valet parking staff and the doorman if you use them

KT

When I saw how close it was to Cleveland clinic I was worried about hearing ambulances all night long, but i didn’t Everyone was friendly, from valet to front desk to the house keeping we ran into on our way out Our bed was crisp and clean, as was the rest of the room

We felt welcome and safe staying here, and next time I want to stay at a suite I know exactly where to go

B R

Mostly a good experience Room was very comfortable Bed was most comfortable I had ever had at any hotel

Very convenient for visiting my family member at Cleveland Clinic Arrived late at night Tried to order room service Made numerous attempts to contact room service Kept getting the run around Asked for a menu Was told they would bring one right up Never saw it Staff (Josh) at front desk was superb Got us a menu for a pizza place He even stayed late to make sure we got our order Took the hotel shuttle to the clinic twice One experience was good The other was horrible The woman who was running the shuttle was incredibly rude

8. Holiday Inn Cleveland-S Independence, an IHG Hotel (3-star hotel)

About this hotel

This informal hotel is 13 miles from Cleveland Hopkins International Airport, 9 miles from downtown Cleveland and 11 miles from FirstEnergy Stadium, home of the Cleveland Browns football team.Warm rooms with a traditional vibe offer flat-screen TVs, minifridges and free Wi-Fi. Upgraded rooms offer sofabeds and coffeemakers. Kids stay at no charge in a parent’s room.Amenities include an American grill (kids 11 and under eat free with restrictions), plus an indoor pool and a fitness center. Parking and an area shuttle are included.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 17 min drive to Cleveland Hopkins
  • One of the few hotels in the area with room service
  • Guests mentioned “Ballroom” 38 times
  • The fitness center has treadmills
  • Guests praised the nightlife
  • Guests praised the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Annette Misenko

This Hotel is great, love Holiday Inn The rooms are nice and the pool and gym were really enjoyableHowever, DO NOT look for help from the staff

They do not clean rooms daily, difficult to get replenishmemt items for the room When I picked up a family member from the Cleveland Clinic I asked if they could make up the room since we are here for 3 days and nights They never did it Front desk staff do not wear masksokay but they also then won’t make up your room Stay here because it’s a good hotel Don’t expect any kindness or service from the staff That is why they get a 2 instead of a 5

Russell Horn

Generally the hotel was good Our room was clean (though the peeling wallpaper in the bathroom could have been glued down) The beds were comfortable

The rooms could use some updating – for example there are no outlets by the bed, and unlike some other chains there’s no access to Netflix/HBO from the TVThe biggest disappointment was the bar On Friday it closed at 10pm The staff explained this was because it was quiet The next night (Saturday), with a packed bar, they closed at 11pm The bar itself was poorly stocked – “we don’t really have Scotch” and the staff were struggling with the volume of customersSo come for the rooms, and maybe look for somewhere else if you’re expecting after dinner drinks

Nicole Sloat

The holiday Inn hosted our wedding reception and the process was seamless from beginning to end Laura Surace, the coordinator is on top of everything and the entire banquet team worked wonderfully with my vendors to make the day everything we imagined

If you’re looking for a place to host your wedding I definitely recommend the Holiday Inn on Rockside Its affordable, well organized, beautiful and the food was great!

9. The Westin Cleveland Downtown (4-star hotel)

About this hotel

This contemporary hotel is 2 blocks from the Cleveland Convention Center and a 9-minute walk from the Rock and Roll Hall of Fame and Museum.Upscale rooms offer WiFi (surcharge), flat-screen TVs, minifridges and desks. Club-level rooms and all suites include free WiFi and access to a lounge with free breakfast and snacks. Suites also add separate living rooms with pull-out sofas.There’s a modern steakhouse and a Starbucks coffee shop. The lobby features a living plant wall, and the hotel has an exercise room. There are 18 meeting rooms and a ballroom.

Things You Need to Know

  • Guests praised the clean rooms
  • Some guests disliked the bathrooms
  • Walking distance to Public Square, Cleveland and Cleveland Arcade
  • Guests praised the professional service
  • Guests praised the modern restaurant
  • Guests mentioned “lakes” 35 times
  • Guests praised the breakfast

Feedback From Real Customers

Taylor Gardner

Work conference had a room block here and it was an excellent stay The rooms were clean, the beds comfy, and even the wifi worked! Only thing is the showers don’t have doors… which was weird But, it was a nice place to call home for the week

Location was great, too Close to all the stadiums, convention center, and Rock n Roll museum Easy to get to food or have food come to you Never had an issue getting anywhere without a car! And the views… loved the downtown scenery!Last bonus point came from the complimentary waters and morning coffee While breakfast is an extra cost, free drinks were great!

Nicole McCreadie

We stayed at this hotel for a long weekend during the weekend of July 9th This hotel was incredible from the cleanliness to the warm and friendly staff everywhere you turned Another huge perk was the breakfast buffet each morning in the restaurant

It was reasonably priced and all items were plentiful and fresh All staff during the morning hours in the restaurant were wonderful and friendly They also offered complimentary coffee The front desk staff was also extremely friendly and helpful recommending some local places to go when we asked The room was also spacious and comfortable with no issues We plan to come back to Cleveland in October and will 100% stay here again

Lauren

The room was clean and quiet Beds were comfortable Valet service was helpful and timely when we used it

The food in the restaurant wasn’t great, and there was no room service option The shower was absolutely terrible The water pressure was so poor I literally couldn’t wash the shampoo out of my hair I had to turn off the shower head and actually put my head under the tub faucet to clean my hair Super disappointing Overall the stay was OK I certainly wouldn’t hurry back

10. Home2 Suites by Hilton Middleburg Heights Cleveland (3-star hotel)

About this hotel

Off a road lined with restaurants and shops, this contemporary, colorful all-suite hotel is 4 miles from both Cleveland Hopkins International Airport and the International Exposition Center.The warmly decorated studios feature pull-out couches, as well as kitchens, free Wi-Fi, and flat-screen TVs. The 1-bedroom suites add separate living and dining areas. Kids stay at no charge with an adult.Complimentary hot breakfast is served in a casual dining room. Other amenities include an indoor heated pool, an outdoor grill area, and a combined fitness and laundry facility. Parking is available.

Things You Need to Know

  • Guests praised the kitchenettes
  • 10 min drive to Mill Stream Run Reservation
  • 13 min drive to Cleveland Hopkins
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “dogs” 18 times
  • Guests mentioned microwaves 11 times

Feedback From Real Customers

Shoppin Sher

If you’ve been to a Home two suites before, it’s just like the other one but a little bit nicer than some The amenities are new and it smells good and cleanThe front desk staff were all friendlier than average and I thought everybody was nice that I interacted with

The breakfasts are decent They’re the same as at the other Home2 suitesI don’t like the bedding at Home2 suites I’m used to the Hyatt down comforters and my own down comforter at homeI was pretty disappointed that I specifically booked a hotel using an indoor poor pool filter and their pool was completely shut down How difficult is it to change the filter when you close your pool down? It can’t be that hardI was also pretty disappointed that I was locked out of my room when I went back to get my luggage after taking my dogs out It was right at 12 All the other hotels and have a check out at a certain time give you a window There’s been a lot of times when I’ve gone back from my second load 10 minutes after the checkout time and I’ve never been locked out right on the minute I was supposed to be checked out before That’s not a very good way to make people feel welcomed and appreciated

marcus6lj

Cleanliness of this hotel is going down quickly After staying here for the last three years at different times The last few stays between have revealed a carelessness in cleaning the bathrooms, changing sheets, dusting and the shower doors, forget about it

We initially booked one night needed another night But decided to choose another hotel To add insult to injury excuses seem to be the order of the day From the color of the cleaning solution to oh that dirt is only on the side of the shower Will look to corporate for solutions because addressing on site management is a moot point Disappointed Diamond member

Troy Bornhorst

Dog pee and noise! But will be backWe stayed just one night, Saturday Had two rooms… One of them reeked of dog/cat urine

The other smelled fresh The room itself was otherwise clean, breakfast was great… The staff was overall decent The person checking me in Saturday afternoon was a bit short/rude, but the person (Heather) on Sunday morning was great The floor was crazy loud Saturday night with partying families, but that’s not really the hotel’s fault Sunday morning the same crew was ridiculously loud/messy at breakfast They trashed the whole scene, left a mess, and dodged The staff handled it really well I’d stay again, just didn’t personally get sleep or have a great night or morning Not the hotel’s fault per se

11. Hilton Cleveland Downtown (4-star hotel)

About this hotel

In a modern high-rise overlooking Lake Erie, this polished hotel is directly connected to the Huntington Convention Center of Cleveland, and is less than a mile from the Rock & Roll Hall of Fame and 6 miles from the Cleveland Metroparks Zoo.Cozy rooms feature Wi-Fi (fee), flat-screens, and city and/or lake views. Some provide treadmills. Suites have living areas with pull-out sofas. Kids stay free with an adult. Room service is available.There’s a chic restaurant/bar offering terrace dining, along with 2 bars, including a top-floor bar with lake views. There’s also a snack shop, a gym and an indoor pool, plus 50,000 sq ft of meeting space.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • Walking distance to Public Square, Cleveland and the Rock and Roll Hall of Fame
  • Guests praised the friendly, professional service
  • Guests mentioned “lakes” 108 times
  • Guests praised the lake views
  • Guests liked the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Ake Tayong

My goodness! What can I say This is truly the best hotel I have ever stayed at I can’t get over how good it is! I will definitely be coming back because it is worth every penny

The hotel itself is absolutely beautiful The service is A1 the really do an amazing job of personalizing your experience and they give you all information up front so there is no confusion on anything Also the rooms are huge! I requested blankets and they were so comfy The food is amazing It’s hot, well cooked, and the service is fast! I truly had the best time!

Jared Woody

Recently stayed here for a conference at the attached facility, and wow, this was a nice hotel with a great experience Not only are the rooms nice and well kept, but the views from the tower are excellent, overlooking the lake and the Hall of Fame in my caseThe hotel has some solid if not spectacular restaurant and bar options, but is within easy walking distance of a number of great bars and restaurants

Definitely would stay again

Andrew Zajac

My fiancée and I stayed here for Comic Con and couldn’t have asked for a better stay from start to finish The staff was so incredibly helpful and friendly The hotel and room were very well clean and modern

The market near the front desk was useful The views from our room were incredible Bed was very comfortable Shower was great Parking was easy and convenient 10/10 would highly recommend and plan to be stay again!

12. Drury Plaza Hotel Cleveland Downtown (3-star hotel)

About this hotel

A mile from I-90, this polished downtown hotel in the converted 1930s-era Board of Education building is a 15-minute walk from both the Rock and Roll Hall of Fame and Museum, and NFL matches at FirstEnergy Stadium, home of the Cleveland Browns.The warmly decorated, modern rooms feature Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and coffeemakers. Suites add living rooms with pull-out sofas and additional TVs.Freebies include popcorn, and evening happy hour with snacks and drinks. There’s also an indoor pool, a hot tub and a 24/7 gym, plus a restaurant, a lobby bar and a ballroom. Breakfast and valet parking are available.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • Guests praised the large bathrooms and the showers
  • Walking distance to Public Square, Cleveland and Cleveland Arcade
  • Guests praised the friendly, professional service
  • Guests liked “popcorn”, mentioned 19 times in reviews
  • Guests praised the architecture
  • Guests praised the breakfast

Feedback From Real Customers

Jesse LeGault

We had a mixed experience staying here The bed was comfortable, but the pillows were too small The shower was a nice walk-in, but the curtain wasn’t weighted, so it kept “blowing” open and letting water escape

Food was provided in the morning and evening, but the area was a madhouse during those times Valet parking was easily accessible, but priced high ($35 per night) The hotel was kept clean, but they used scents in the hallways, which can be triggering for fragrance-sensitive individuals We generally enjoyed our stay, but the roof leaks (we were on the top floor during a storm) So, slightly recommended, but if you stay away, I won’t blame you

Denise Dillon

My first time staying at this location Hotel was beautiful, staff was friendly We had a queen room

Room was clean and spacious The bed was comfortable Evening kickback was a huge perkdrinks and food for the family Only 2 cons was parking and the pool No parking lot, they do have valet parking for a nightly price, we did not utilize this service Also the pool was supposed to be heated but the temperature was too cold to swim Otherwise we will definitely stay again!

Dejan Braki

Excellent central location in a historic edifice in walking distance to almost all attractions Plenty of restaurants aroundSpacious room with all amenities you need, as well the bathroom

Pool was heated, very pleasant to swim and fair in size, along with the hot tubBreakfast is very good, but the biggest bonus is their Kick back at 530 PM – a light supper (great soup, hot dogs, shredded pork, potatoes, nachos, salads), after which you really don’t need dinner so you save some bucksParking is around 40$ – valet only, but we parked our car on the street in front of the hotel by the meter (free from 6 PM to 7 AM, after 7 AM 2$ per hour)

13. Tru by Hilton Cleveland Midtown (2-star hotel)

About this hotel

In a tree-lined area along US-20, this modern hotel is 2 miles from the Cleveland Museum of Art, the Cleveland Museum of Natural History and the Cleveland Botanical Garden.Streamlined rooms with colorful accents feature free Wi-Fi and flat-screen TVs, as well as desks and minifridges.Complimentary perks include breakfast, parking, and all-day hot beverages. There’s also a gym, a convenience store and a game room. Coin-operated laundry facilities are available.

Things You Need to Know

  • 4 min drive to the Children’s Museum of Cleveland
  • Guests praised the friendly, professional service
  • Guests praised the TVs but some disliked the kitchenettes
  • Guests mentioned “hair conditioners” 13 times
  • Guests mentioned lobbies 23 times
  • Guests liked the architecture
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Gracie DeLollis

The room was small but fine, decor was definitely not to our taste not that it matters Though it was bothersome that not a single light fixture/lamp matched Anyway

The bed was comfortable and the room was clean, large bathroom and lovely shower Staff was friendly and helpful We appreciated that coffee/hot water was available in the lobby at all hours The reason for 3 stars is that the hotel plays music at an extremely high volume in the lobby 24/7 Honestly I don’t know how the desk staff can take it We had to leave very early in the morning to get our son to the Cleveland Clinic for surgery, and it was such an unpleasant way to start the day Music would be fine, but at a much lower volume, especially in the wee hours of the morning All in all a pleasant enough experience, but if I had to do it again I’d pay a little more to stay in a double tree

Tommy J.

Very good hotel Overall, very happy and we would stay againA little more thorough cleaning could be done in the rooms but nothing that was so bad we couldn’t deal with it

Mentioned in survey and I’m sure it will be addressedVery convenient to Cleveland Clinic, friendly housekeepers and desk staff Very quiet and comfortable rooms with good space Nice bright bathrooms and nice waste free toiletries like soap, body wash, shampoo, etc — (in squeeze mounted containers)We will definitely stay here again and are happy to have found this for our often visits to Cleveland Clinic – good value

Andy Shivler

I thought with the “Hilton” name and upscale price the hotel would be very clean, it was not There were food crumbs and stuff on the beds and the floor next to them Hairs in the shower which was pretty gross tbh

That being said, it was a decent room with comfortable beds The continental breakfast was pretty decent in the morning with standard self serve fare We took long showers and never ran out of hot water The staff was polite and helpful

14. Hyatt Place Cleveland/Independence (3-star hotel)

About this hotel

This straightforward hotel is 7.4 miles from Cleveland Metroparks Zoo and 10.6 miles from shopping at West Side Market.The modern rooms come with free WiFi, 42-inch flat-screen TVs, coffeemakers and minifridges.Amenities include an indoor pool and a fitness center. There’s also a coffee and cocktail bar, 24/7 dining and a market, a business center and meeting space. Parking is free.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 14 min drive to the A Christmas Story House
  • Some guests complained about the air conditioning
  • Guests liked the friendly, professional service
  • Guests praised the restaurant
  • Guests mentioned lobbies 17 times
  • The fitness center has elliptical machines and treadmills
  • Guests praised the indoor pool

Feedback From Real Customers

Elsa S

There was ample parking on both the front and back of the building Breakfast was always hot with decent options The room was a good size and we enjoyed the separate seating (living room) area

Cons: I believe the front desk clerk said the pool was heated but my husband and daughter along with other guests said it didn’t feel heated Also the TV kept breaking up I believe they have Dish as their provider, I would suggest looking into a different option if one is availableJust an FYI I believe you may need to let the front desk know if you would like housekeeping to clean and make your beds daily because we were there 5 days and it was only done one of the days

Shawna Gann

The staff was super friendly Room was clean, bed was okay The heat register was so loud I couldn’t sleep though

They don’t do any housekeeping unless you set that up in advance I had to use the QR code and app to request more toiletries and that the trash be taken outLiked that there was a hot breakfast, but the eggs were cooked on one of those clay casserole dishes and they had a potholder on top so you wouldn’t burn yourself except…I still burned myself 😔Not a bad place, but I have stayed at HP before and really enjoyed it Location was fine, too I’m not sure I’ll stay there again, but it was good ‘nuff for my visit

Anne “Anne” Van Camp

Stayed for 1 night as we were on a cross-country drive, so I’m very happy they accepted my request on late arrival checkin At first, the room they gave me is smelling terribly bad Smells cigarette

I thought we can bear with if, but it really started irritating my nasal so we requested to replace the room Which I’m happy, they did! This time is cleaner, no smell, bed pillows and blanky are comfy! All of the stuff that were mentioned on their website are all in there and works perfectly fine! Enjoyed our stay Thank you!

15. Sonesta ES Suites Cleveland Airport (3-star hotel)

About this hotel

Off I-71, this straightforward all-suite hotel is 4 miles from both I-X Center convention venue and Cleveland Hopkins International Airport.Functional quarters range from studios to 2-bedroom suites, and all come with pull-out sofas, kitchens and coffeemakers, as well as free Wi-Fi and flat-screen TVs. Some have fireplaces.A hot breakfast buffet, an airport shuttle and parking are complimentary, as are alcoholic drinks on some weeknights. Amenities include a seasonal outdoor pool, a hot tub, a tennis/basketball court and an exercise room, plus a business center and a convenience store.

Things You Need to Know

  • Guests mentioned the rooms are large
  • Guests mentioned the bathrooms are unclean
  • 11 min drive to Mill Stream Run Reservation
  • Guests liked the friendly service
  • Guests mentioned “a fireplace” 19 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Mustafa Kilcak

We enjoyed staying here The suite room was clean and good for kids The bathroom could be cleaner

One of the reason that we have chosen this hotel is the free breakfast We understand due to the Covid, they prepare to go box However, when you don’t eat ham because of religious reason, you should respect it and find a solution for it The first day they gave us cheese and egg sandwiches They were very kind However, the last day the front desk girl says they give whatever in the bag which could be ham or cheese It was not kind and it is not what it is supposed to be if you offer free breakfast or you could give what people ask when you are willing to spare time to get egg and cheese sandwiches Big thanks to the front desk guy to quite her and went to the kitchen and grab what we were asking It is sad to feel for us and for our kids in this way if you cannot eat something else other than egg and cheese sandwiches due to the religious reasons I don’t want my kids to feel bad because of their choice of religions Overall it was good

Christina Jordan

Pet friendly rooms are disgusting I was traveling with my cats so was given a pet friendly room Upon entry the entire place smelled of animal urine

You could see stains on the floor as well where pets have used the carpet as their toilet The area most saturated with animal urine was in front of the bathroom which my cat ended up rolling in I had to bathe him afterwards he smelled so awful of urine from head to toe Even just walking on the carpet barefooted, my feet felt really gross Aside from that nastiness, the beds did not have any fitted sheets however they were comfortable The TV worked great, the shower/hot water worked great, and the amenities were nice The AC worked very well The front desk staff were very friendly as well I was just really disappointed in the cleanliness of the pet friendly rooms We pay an extra deposit for cleaning, you would think the rooms would’ve been in better condition They honestly need to rip up all of the carpets from those rooms to avoid animals having accidents on their floors and retaining all of the smells I’m only giving two stars because the room cleanliness really threw me off It just felt gross knowing that I had to put my things in that room, potentially coming out smelling like animal urine I am very grateful to the friendly staff upfront, but these rooms need more attention

Melissa R. Kosovich

I stayed by myself the night before my wedding, and my husband stayed with me that night Everyone congratulated us without us mentioning we’d just gotten married I think it was because I had mentioned it when I originally booked the room almost a year before

Everyone was super friendly, and kind I accidentally left my Fitbit in the room, and the process to reclaim it was very smooth Setting up a block of rooms for our guests was pretty easy too Would stay here again

16. Courtyard by Marriott Cleveland University Circle (3-star hotel)

About this hotel

This modern hotel is an 8-minute walk from the Cleveland Institute of Art and a 12-minute walk from the Cleveland Museum of Natural History.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs, minifridges and coffeemakers. Suites add separate living areas and microwaves.Social spaces include a living room-style lobby and an outdoor terrace. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 3 meeting rooms. Other amenities include an indoor pool and an exercise room.

Things You Need to Know

  • Guests praised the clean rooms
  • Walking distance to the Museum of Contemporary Art Cleveland and the Severance Hall, Cleveland
  • 6 min walk to nearest transit
  • Guests praised the friendly service
  • Guests mentioned “museums” 11 times
  • Guests mentioned “Bistro” 15 times
  • Guests praised the bar

Feedback From Real Customers

Frank Georgetti

Excellent experience Rooms were clean Staff was exceptional

While all were outstanding, Katoya, Victoria and Tyler stood out A large group of us were in town for a family wedding, andthe staff was amazing in helping us coordinate all out changing needs Ron got us to our destinations on time and we appreciated having the shuttle service available He is a great ambassador!This is a convenient location for getting to Little Italy

Berky 1118

The service was superb and I would give more stars than 5 if I couldAfter an entire day of traveling, delays on all 3 legs of my trip, arriving to the hotel around 3 am, I was greeted by a wonderful man who quickly got me checked in I only had about 2 1/2 hours to sleep and the room was clean and inviting and I zonked out in minutes

I felt comfortable on entry Then I left to go to the Cleveland Clinic with a ride over there by the happiest, nicest man I WILL definitely stay there again!

Allen Reinecke

Conveniently situated around the corner from the hospital, with a shuttle bus service at your beck-and-call, which will take you to the hospital and back, or to restaurants within 2 miles, except on SundaysVery friendly and helpful staff, who are well used to recovering patients and their needsValet parking works seamlessly via a text message system, but is pricey at $21 per day (mid-2022)

Shame the pool is gone to enlarge the gym! 😢Breakfast is a small on-site Starbucks cafe and not free, but there’s a real Starbucks next door and several fast food and restaurant businesses within easy walking distance for lunch and dinnerBeautiful area with parks and museums

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