hotels with balcony in Stafford, TX

1. Grand Villa Inn & Suites Chinatown/Westchase

About this hotel

Off the Sam Houston Parkway, this straightforward motel is 2 miles from Arthur Storey Park and 4 miles from Boone Road Park. It’s also 5 miles from Edith L. Moore Nature Sanctuary.The relaxed rooms offer free Wi-Fi, flat-screen TVs and minifridges, plus en suite bathrooms. Suites add living areas with sofas.There’s a complimentary continental breakfast.

Things You Need to Know

  • 15 min drive to Waterwall
  • The hotel has a concierge
  • Guests liked the breakfast

Feedback From Real Customers

Jonathan Coleman

I had a very pleasant surprise hereHave you ever stayed at a nice lodging, but the AC sounded like a loud meat grinder? Or the fridge didn’t really chill? You know where I’m goingMy first stay: My room has been perfectly maintained

There’s an iron and an ironing board… and it’s not gross or burned The AC is quiet and doesn’t have to cycle every 5-minutes Power receptacles where you need them The fridge chills quietly Everything is clean Outdoor illumination is good, and you’re not stepping on gum or cigarette butts I’m not especially picky, but the LACK of flaws here is impressivePS: The building layout is perpendicular to the road, so road noise is not as bad as other locations

Kinny Kins

Definitely one of the nicer motels I’ve been in Very impressed of the cleanliness, room furnishings and modern decor in the room Giving it three stars because it took an excruciatingly long time to check into ONE ROOM and the worst customer service I’ve ever experienced

But the rooms are nice for a great rate so I would consider coming backif I ran out of options

2. Courtyard by Marriott Houston Sugar Land/Lake Pointe (3-star hotel)

About this hotel

Offering views of Brooks Lake, this casual hotel is 1 mile from Sugar Land Town Square mall, 2 miles from Interstate 69 and 3 miles from concerts at the Smart Financial Centre.Relaxed rooms feature free Wi-Fi, flat- screen TVs and sitting areas, plus microwaves, minifridges and coffeemakers; some include lake views and/or sofabeds. Suites add living areas. Room service is available.An area shuttle and parking are complimentary. Other amenities include an informal restaurant/bar, and a patio with a fire pit, as well as an outdoor heated pool, a fitness room and a jogging trail. There’s also a coin-operated laundry and a convenience store.

Things You Need to Know

  • Guests praised the clean rooms
  • 7 min drive to Fort Bend Children’s Discovery Center
  • Guests praised the friendly service
  • Guests mentioned lobbies 12 times
  • Guests praised the fitness center, which has weight machines

Feedback From Real Customers

Jacob

This is a wonderful hotel For the price you pay, you get a good location, clean rooms and it’s just what you need Features a 24/7 fitness center, a pool (pretty small so expect it to be big), and a little cafe (don’t plan on eating there, it’s not much from what i’ve seen

Maybe for a quick bite) Anyway, I’d stay here over the Hyatt Place next door, as we have stayed there before and it isn’t as clean Would recommend

Rashmika R

Not impressed with this Marriott in the area No change of linen or room service when asked, apparently they provide a full room service once every 7 days! So if you have a short stay forget about getting room service or change of towels The front desk is rude and does not entertain any calls, all they are taught to say is it’s their policy

I’d rather stay elsewhere, don’t stay at this hotel!

3. Hilton Garden Inn Houston/Sugar Land (3-star hotel)

About this hotel

This relaxed hotel is less than 2 miles from the Houston Museum of Natural Science at Sugar Land, and 23 miles from downtown Houston.All of the contemporary rooms have custom-designed beds and plus flat-screen TVs, plus microwaves, minifridges, desks with ergonomic chairs, and free WiFi. Suites add separate living areas with pull-out sofas.A cooked-to-order breakfast is available (fee), and there’s an on-site American restaurant, as well as a fashionable lounge and a 24/7 pantry. There’s also a fitness center and outdoor pool. Additional perks include 6 meeting rooms and a business center, plus a free area shuttle and parking.

Things You Need to Know

  • 5 min drive to Fort Bend Children’s Discovery Center
  • One of the few hotels in the area with room service
  • Some guests complained about the bathrooms
  • Guests liked the American restaurant
  • Guests mentioned “Housekeeping” 13 times
  • Guests liked the lobby, mentioned 14 times in reviews
  • Guests praised the fitness center
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Joy J

Room was visually nice, but improvements needed on housekeeping Clothing from previous occupant left in the closet Side table was dusty

Maintenance was needed in the bathroom in room 517 Door to bathroom did not latch Shower door appeared to either move a little during a shower or was not sealed well This resulted in a lot of water on the floorWalls were thin We could hear someone talking or yelling They were like 3 rooms down with their door closed

Leah Green

The building has a gas smell The smell is very strong when entering the building When I entered the room it smells like urine

The smell is coming from air conditioner There is no hot water for the shower The Kerig coffee maker in room just disgusting looks like it’s hasn’t been clean since it was placed in the room When contacted front desk she did not suggest anything to accommodate these short falls I’m not sure the bathroom was cleaned well There is little to no tissue on the roll upon arrivalThis is the worst Hilton I ever stayed at

Chef Cinu Chandrann

Rooms are goodAll inclusive Breakfast was funny Just cereals and fruits, not even eggs

They charge you another 10$ for an omletteBetter add that 10$ in the room rate and give a decent breakfastFront Staff is not that friendly i felt

4. Homewood Suites by Hilton Houston Stafford Sugar Land (3-star hotel)

About this hotel

This extended-stay hotel off US Highway 59 is 5.5 miles’ drive from First Colony Mall and 18 miles’ drive from downtown Houston.Contemporary studio and 1-bedroom suites come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs. Standard hotel-style rooms are also available.Free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and a free grocery shopping service, plus a business center and coin laundry. Additional amenities include a fitness room, patio grill, outdoor pool and free local shuttle.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • 7 min drive to the BAPS Shri Swaminarayan Mandir Houston
  • Guests praised the friendly service

Feedback From Real Customers

Robert Baker

To start with the good

the room was clean The breakfast was ok, meaning it was ok, not great but could at least eat I paid for a premium room which should have given me faster internet and complimentary snacks daily This did not happen I had to request daily snack refill which did not happen until I complained then only happened after I complained agian which was still during my 6 day stay, yes 6 days So beware, if you book premium you will only get substandard room service

Sofia Flores

If you will be staying in the room next to the laundry beware every time someone is doing laundry the room will shake I literally freaked out since I was in the room alone with my 2 children had to called the front desk to ask if an earthquake was reported or what was going on It would have been nice to be warned about it or even better asked if we didn’t mind If I could add a video to this review I would

5. TownePlace Suites by Marriott Houston Westchase (3-star hotel)

About this hotel

This unpretentious, all-suite extended-stay hotel is 5 miles from the Edith L Moore Nature Sanctuary and 2 miles from Arthur Storey Park.Ranging from studios to 1- and 2-bedroom suites, the laid-back quarters offer complimentary Wi-Fi, flat-screen TVs and sitting areas with pull-out sofas, plus kitchens, and tea and coffeemakers.Freebies include breakfast and parking. Other amenities consist of a gym, an outdoor pool and meeting space, as well as a convenience shop.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 15 min drive to the Memorial Park, Houston
  • Guests liked the service
  • Guests praised the restaurant
  • Guests mentioned “Housekeeping” 11 times
  • Guests mentioned refrigerators 11 times
  • The fitness center has weight machines

Feedback From Real Customers

carlos gil

For the Marriott bonvoy members they forgot the promotions even when the website says that you qualify And you ask them and they say they’re going to talk with the manager about it but never got a responseFor my status of Marriott bonvoy I was able to upgrade the room where I was staying and I asked them but they said one thousand excuses

AnywayIf your expecting stay one month there and get the taxes back after that that’s not going to happen 2 times I staid more than one month and they came out with excuses like the stay was made of two reservationsThe breakfast used to be really good Now it’s just fineThere’s just one washer available in the laundry roomThe rooms are very decent but needs maintenanceThe patio and umbrella area need attention, always dirtyThey appliances to lend at the front desk it’s not more than one small pan No blender no anything elseThe front desk people, Anthony is very nice also Raquel The rest of the crew, got zero on costumer serviceThe housekeeper are very nice, educated and helpfulBut in general the place has potential but needs to be exploded

John Doe

Beware of cockroaches and unpleasant staff members! This is not your average Towneplace Suites The location is wonderful and the hotel is in good condition Unfortunately, the front desk staff and the BREAKFAST LADY is very unpleasant! In fact, every single day the breakfast lady was rude to us

We have never experienced such moody attitude in any other Towneplace Suites The front desk people were very cold and they are constantly playing on their cell phones and easily irritated when approached All in all this was a very unpleasant experience We will never stay here again and there are plenty of options in this area for hotels

6. Home2 Suites by Hilton Houston Westchase (3-star hotel)

About this hotel

Set 5 miles from Interstate 10, this relaxed all-suite hotel among businesses is 6 miles from the Houston FunPlex indoor amusement park and 10 miles from the Houston Arboretum & Nature Center.Casual studios and 1-bedroom suites feature kitchenettes, flat-screen TVs and free Wi-Fi, as well as living areas with sofabeds.A breakfast buffet and parking are complimentary. Other amenities include an outdoor pool, a fitness center and coin-operated laundry facilities, plus a furnished terrace with BBQ grills.

Things You Need to Know

  • Guests praised the beds
  • 15 min drive to Waterwall
  • Guests liked the friendly service

Feedback From Real Customers

T. Cole

There was a little trash in my receptacles upon check in No big deal, everything else was clean after inspecting the room Amenities are nice, hotel has a Smart TV that can be controlled by your phone (from the app)

Breakfast was decent (hot sandwiches, waffles, other pastries and cereal) Staff was attentive and welcoming Overall would stay here again most definitely

Chris Neel

They make you feel right at HOME! I am a Hilton Honor’s Diamond Member My standards are super high This hotel – exceeded my expectations

I was impressed with the quality of the accommodations (clean, nice, safe and inviting), the super helpful, friendly and professionalism of the staff (especially MARTHA – she was such BLESSING!)If you are looking for a place to get away or need to catch up on some work – This hotel is conveniently located and you’ll definitely be glad you didAlso – they have laundry facilities ($2/load); pool; fitness area and FREE Breakfast It’s definitely a 5 STAR hotel

Vince

Want to share my terrible, frustrating experience Hope it provides insight and help manage your expectationsA friend made reservations and paid for two nights for my family and I

My friend made a mistake and forgot to add my name in the reservationsAlthough I had the email confirmation and had my friend call in to clarify the misunderstanding The Front desk, Bernard, has made our night super inconvenient, tiring and unaccommodating as we try to check in at 10pm!Hilton team needs to provide better training of new employees on effective communication, creative problem solving and how to manage conflictWe literally went in circles with Bernard I got tired of it and ended up going to Marriott down the street Easy check in process I sure appreciate convenience and friendliness

7. Hilton Houston Westchase (4-star hotel)

  • Address: 9999 Westheimer Rd, Houston, TX 77042
  • Phone: (713) 974-1000
  • Ratings: 4.0 (1748 reviews) Very good Eco-certified
  • Website : Hilton Houston Westchase
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary lodging with a steakhouse & bar, plus an outdoor pool & fitness center.

About this hotel

This contemporary hotel, off the Sam Houston Tollway in Westchase business district, is 5 miles from the Galleria shopping mall.All rooms and suites feature classic decor with floor-to-ceiling windows and custom-designed beds, plus flat-screen TVs and WiFi. Executive rooms provide access to the Executive Lounge’s free breakfast and evening appetizers.There’s a steakhouse and lobby bar, as well as amenities including an outdoor pool, fitness center, business center and meeting/function space for up to 900 guests.

Things You Need to Know

  • The rooms have minibars and TVs
  • 15 min drive to Waterwall
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • The hotel has a concierge
  • Guests mentioned “Housekeeping” 26 times
  • Guests mentioned microwaves 29 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Dessy White

Not a perfect hotel but pretty darn nice Staff was great and fast at check in Very easy access to get to our room

Pretty nice view and the room was clean Bed is very comfortable The pillows are very soft but down, I am allergic but they do have other pillows, you just have to askOnly huge downside, which I don’t blame the hotel for, our car was broken into Make sure to take everything out of your car We forgot one bag and of course it happened to have our safe with money and important documents in it The security did find it pretty fast and called right away so we could file a report Because the window was completely busted out they did let us park the car right in front of the lobby so we didn’t have to risk someone trying to do anything else with the car We are just sick over the break in :(The hotel staff has been great, but a pretty horrible experience for sure

KESHA BOWIE

Thanks for your staycation in the city My friends and I come to the city to stay at hotels when we go out This location is perfect

Many places to eat and close to downtown and 610 loop for where our parties were located My friend was hot due to a/c unit issue and they placed her in another room until the next day to make her comfortable The room was nice but I always bring my own cleaning supplies and clean to my liking Other than that, nice and comfortable room

Jake Lee

Your experience here may vary Seems like a good place for business You have two steak places (one is outback) and a subway walking distance away need I say more? My experience included a room phone that had static some guests having a good time and motorcycles/cars racing around a bit on weekend

Honestly I am glad it’s a Hilton You could do so much worse than this hotel I got the room below $110 a night and am quite satisfied For remote work it is adequate with typical Hilton flare My room features a adequate lighting configuration and lounger chair with large windows No microwave in my king room make sure to keep that in mind if you need that And I just found a fridge hidden in the TV stand bummer

8. Staybridge Suites Houston W – Westchase Area (3-star hotel)

About this hotel

Within 10 minutes’ walk of eateries, this informal all-suite hotel off State Highway 8 is 8 miles from The Galleria mall and 13 miles from the Houston Museum of Natural Science.Unfussy suites provide Wi-Fi access, flat-screen TVs and kitchenettes; some add living areas with sofabeds.A breakfast buffet is included. Other amenities consist of an outdoor pool, a hot tub, a sundeck and a gym, plus a terrace and BBQ facilities. There’s also a lounge. Parking is available.

Things You Need to Know

  • 14 min drive to Waterwall
  • Guests praised the breakfast

Feedback From Real Customers

Lorie Cato

My family stayed here recently The breakfast was extensive and included with our room The coffee needs improvement but they had plenty of other beverages on offer

The rooms are spacious, come with an almost full kitchen (no oven), but definitely helps save money when you can cook for yourself The bed and pillow were extremely comfortable I liked the shower, but it’s not ideal for small kids who are used to a bath The towels were luxurious I would also complain about the toilet paper It’s not on par with the quality of the hotel Loved our stay in this quiet hotel

Victoria Briars

My stay here was nothing short of amazing! The staff was welcoming; and my room was very clean and modern along with the entire hotel It was fairly new and for the price, they definitely exceeded my expectations

The breakfast bar consisted of multiple options such as: waffles, oatmeal with special toppings, eggs (hard boiled & scrambled), sausage, bacon, pastries, pineapples, cantaloupe, cereal, coffee, tea, and juice The rooms have fully stocked kitchens (dishes, glasses, utensils, detergent, dishwasher, full-sized fridge, etc) a small sectional, most comfty beds with firm and soft pillows, and resemble a studio apartment – love, love, love 😍😍 There is a cute little gym and outside pool area that was quite crowded when I visited The area itself was decent and close to multiple shopping centers I will definitely return! Keep up the great work staff! 😊

Kathryn Nguyen

Brand new (only four months now) hotel with awesome facilities – an outdoor pool, free laundry, fitness center, family room, outdoor BBQ Rooms are nice and we’ll equipped My family stayed in a two bedroom suite and had our own kitchen

My only complaint would be that the water pressure is a little low in the showers so it takes longer to wash Other than that, everything was awesome and I would recommend

9. Houston Marriott Westchase (3-star hotel)

About this hotel

A 4.8 mile-drive from Terry Hershey Park, this modern property is also 5.4 miles from shopping at The Galleria.Flat-screen TVs with premium channels, free WiFi, desks and coffeemakers are offered in all of the upscale rooms. Some rooms have access to a lounge with complimentary continental breakfast and evening appetizers. Suites add separate living areas with pull-out sofas and city views.Amenities include a Starbucks, a grill offering southwestern-style cuisine, and a bar, plus indoor and outdoor pools, a hot tub and a fitness room. There are 21 meeting rooms as well as a laundry (fee) and complimentary parking.

Things You Need to Know

  • 15 min drive to Waterwall
  • One of the few hotels in the area with room service
  • Some guests complained about the kitchenettes
  • Guests praised the restaurant
  • Guests mentioned “Ballroom” 12 times
  • Guests praised the breakfast
  • Guests praised the fitness center, which has weight machines
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Chris Partridge

Very nice property, well maintained, clean The staff member during late night check in was very nice and professional as were all staff that we had interactions with The only downside was the M Lounge not having any hours from noon Friday until Monday Morning

No need for breakfast those days, but it is a nice place to get away from your room, grab a good coffee and relax For that I would say 4 Star rating…but because we were upgraded in our room, 5 Star

Sunny E

Spending time here was good The parking was fine, plenty of space and they have a security detail driving through the lot periodically, surveying activity The lobby is an open design, containing a restaurant, Starbucks and sit down area

Several elevators ensure that you won’t be waiting too long Access to a pool and indoor facility I like the proximity of the hotel to the highway and toll road

Elizabeth Wise

My husband and I have stayed at this hotel several times While it is a beautiful, well maintained property with a great pool it is the amazing, accommodating staff that has us returning to this propertyAt check in James was professional, and kind to us as well as our service animal

He made sure that our stay was comfortable Mo and Marcela were always there to greet us as we left and returned They both took care of us and remembered us when we returned Leticia at the restaurant was also very accommodating and sweet when we asked to be seated outside of the restaurantI wish I could name everyone here as they have a wonderful, friendly staff that truly made our stay memorableOther than that, we loved our room It was nice and cool even with the Texas heat The pool is amazing It is large, both indoor and outdoor, has a kiddy pool outside and a hot tub inside There are plenty of umbrellas and tables to escape the blazing sun

10. Drury Inn & Suites Houston Sugar Land (3-star hotel)

About this hotel

This down-to-earth hotel is 2.5 miles from Sugar Land Town Square, 19 miles from Downtown Houston and 21 miles from the Orange Show Center for Visionary Art.The relaxed rooms, some with exposed brick walls, come with complimentary Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Suites feature separate living rooms and sofabeds. Kids age 18 and under stay for no extra charge with a paying adult.Freebies include breakfast and parking, as well as evening drinks and snacks. Other amenities include an indoor/outdoor pool, a hot tub, an exercise room and a business center.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • Guests praised the bathrooms
  • 5 min drive to Fort Bend Children’s Discovery Center
  • Guests praised the friendly service
  • Guests mentioned hot tubs 10 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an indoor pool
  • Guests praised the bar

Feedback From Real Customers

Alice Larry

Great Hotel! The staff (Eugenia especially) is AWESOME!! My husband and I came in from out of town on April 29, 22 for our niece wedding We called the hotel and asked for early check in, they were short on housekeepers, but was able to grant our request Eugenia at the front desk is Amazing! She is professional, caring, understanding, patient, kind, and she remembers your name

She make the guess feels at home We enjoyed our stay and yes, we will be back!

Rosemary Gonzalez

We stayed here for 2 nights this month for my bday getaway and had no complaints The front desk staff was very helpful and sweet Breakfast was provided and was good for a more simple menu

Our room had a king bed and was clean when we arrived I just wish I knew where they purchase the pillows from because they are so comfy 2nd time we stayed at a Drury Hotel and would recommend to anyone

john matthews

This hotel was amazing The breakfast was good every morning, the lunch/dinner was always on point, and they gave you free drinks to go along with it The manager was super friendly, all the employees that we ran into during our stay where also very friendly, the facilities were in great shape, really no negatives to review about on our trip

They are also super close to a gas station and pappasito’s restaurant if you need to get out and get something you can walk to them

11. Staybridge Suites Houston Stafford – Sugar Land, an IHG Hotel (3-star hotel)

About this hotel

Off Interstate 69, this relaxed all-suite hotel is 3 miles from the Texas Money Museum and 4 miles from Fort Bend Children’s Discovery Center.Straightforward suites offer free Wi-Fi, flat-screens and kitchens, plus desks and pull-out sofas. The 1- and 2-bedroom suites add separate living areas.A breakfast buffet, a local shuttle and parking are complimentary. Other amenities include an exercise room, an outdoor pool and terrace, as well as a BBQ area, a lobby lounge and a cinema room. There’s also a business center, meeting space and a coin-operated laundry.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 8 min drive to Fort Bend Children’s Discovery Center
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the nightlife
  • One of the few hotels in the area with a bar

Feedback From Real Customers

T Kellz

Rooms are large and spacious Having a full sized fridge, dishwasher, and half stove is wonderful Pillows and bed were marvelous

Only two issues: they seemed to have run out of towels on our second day during the stay, and there was a small bug on the counter in our room when we checked in Would have been 5 stars if not for those two issues

Marlena Omotayo

Room smelled like smoke and mildew I told the front desk and asked to be moved to another room, “we don’t have any more rooms Let me go to the room to check it out” he came back down and told me he sprayed the room

(It really didn’t help much) I found mold on the curtain above the a/c The bed headboard had greasy smudges maybe from someone head and hands in multiple places Same thing on the closet doors Mold in the shower I booked for 3 nights and no one came to clean my room Went down to the front desk to ask why, they told me on weekends they don’t clean rooms and if they do you have to ask and it will be a light dusting No one told me this on my first day and even so, that’s terrible service to not clean at least once No one answered the phone when i called to ask for towels I had to pick them up from downstairs and no one apologized I truly wish I would’ve stayed in a different hotel because I felt nasty being there Only thing that gave me relief was the breakfast

12. Residence Inn by Marriott Houston Sugar Land/Stafford (3-star hotel)

About this hotel

A mile from I-69, this unpretentious, all-suite extended-stay hotel is 4 miles from Eldridge Park and 5 miles from a hiking trail in Oyster Creek Park.Laid-back suites offer free Wi-Fi, flat-screen TVs and kitchens, as well as coffeemakers, dining tables, and sitting areas with pull-out sofas.Complimentary perks include hot breakfast, parking, and regular evening socials with snacks and drinks. Other amenities consist of an exercise room, an outdoor pool and a convenience store, plus a basketball court and a furnished patio.

Things You Need to Know

  • Guests praised the kitchenettes
  • 6 min drive to the BAPS Shri Swaminarayan Mandir Houston
  • Guests liked the service
  • Guests mentioned “suites” 10 times
  • The fitness center has weight machines

Feedback From Real Customers

Elena Olmos

I stayed here this past weekend and I have to say everything was just lovely I was staying with my daughter, her husband and baby so we reserved a 2 room suite, the hotel offered to let us use a pack and play free of charge while there so that my grandson could sleep The pack and play was new, like it had never been used which was wonderful

The staff was so welcoming and nice, the breakfast was delicious! I really enjoyed the quiches for breakfast! First time staying at a Residence Inn but it will not be my last! Thank you for a pleasurable stay!

Michelle Solomon

Residence Inn have not changed one bit from the early 2000’s when I was traveling for work It’s 2022 a lot needs to changeHere is my list of concerns

1 The first room couch bed was broken and the room smelled like mildew, we requested a different room2 The second room smelled the same as the first one, so that tells me they don’t service each ac unit regularly and with covid still prevalent, it needs maintenanced at least every other week3 The rooms are outdated even though they added stainless steel appliances to have it appear updated4 The Marriott name when it comes to Residence Inn is being tarnished all because it appears that upper management doesn’t care about making sure the customers keep coming back to The Residence Inn5 The only reason I even stayed here is due to someone else paying for it The last time I stayed, my team had to be moved to another hotel6 I have a proposal for Marriott/Residence Innif you need assistance with rebranding I am more than willing to assistfor a fee7 Today, you need to be brought up to standards so you can stay in competition with the likes of Hilton and their brand

Matha Goram

The small team of dedicated and hardworking staff can only do so much when their hands are tiedThe age of the place can be deduced by the soiled carpets, chipped furniture and non-existent pest control servicesThe breakfast was a joke compounded by the failure to label the ingredients of the prepared food to assist those with allergy or dietary concerns

Wins the race for the worst Residence Inn experience in 35 years!

13. Sleep Inn & Suites near Westchase (2-star hotel)

About this hotel

Set 2 miles from Sam Houston Tollway, this casual hotel is also 2 miles from a jogging and a pond in Arthur Storey Park, and 15 miles from the Houston Museum of Natural Science.Relaxed rooms offer free Wi-Fi, flat-screens and coffeemakers, plus minifridges and microwaves. Upgraded rooms add living areas.Breakfast is complimentary. Other amenities include an informal lobby lounge and an exercise room, as well as a coin-operated laundry.

Things You Need to Know

  • 16 min drive to Waterwall
  • Guests liked “Housekeeping”, mentioned 11 times in reviews
  • Guests mentioned the rooms are unclean
  • Guests praised the breakfast

Feedback From Real Customers

Voomie

The place is clean and fairly new The beds were very comfy and the room was pretty decent as well However, you can barely see anyone who’s working here besides the front desk girl

The only room service that provided was replacing the trash bag and towels for our two days stay The environment was suppose to be smoke free but we smelled weed in the hall way and no one cares or do anything about it The sound insulation is also super bad that during our stay, we had a noisy neighbor that kept us awake at 1am for two days by just walking on the floor or something I really wanted to love it here but our experience wasn’t pleasant as we would expected

John N

Nice rooms Good service Roxana was very helpful, kind, and love to take care of her customer

Sunday around 8:30 most items was gone But my family wanted waffles, She took time to prepare another batch of batter and show how to make them There was a few people waiting for waffles it was get late for breakfast, she decided to turn on the second water maker After she has started to clean Thank you very much Roxana With this great service I will stay at sleep inn the next time I am in town The hotel is in a good and convenient location

14. Houston Marriott Sugar Land (3-star hotel)

About this hotel

Overlooking the Sugar Land Town Square shopping center, this upscale hotel off I-69 is 3 miles from the Houston Museum of Natural Science at Sugar Land.Modern rooms come with flat-screen TVs, Wi-Fi (fee), coffeemakers and minifridges, as well as floor-to-ceiling windows and marble bathrooms. Suites add separate living areas. Some quarters have access to a club lounge with free continental breakfast and evening appetizers.Parking is complimentary. There’s a regional restaurant, plus a sleek bar/lounge, a Starbucks coffee shop, and a tree-shaded patio with a fire pit. Other amenities include an outdoor pool, a hot tub and an exercise room.

Things You Need to Know

  • 6 min drive to Fort Bend Children’s Discovery Center
  • Guests liked that this hotel is near shopping
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 44 times
  • Guests liked the fitness center, which has weight machines
  • Guests praised the nightlife
  • Guests praised the outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Donna Broussard

I enjoyed my stay The room was comfortable enough and the bed was really nice The staff was incredible

The area was very user friendly and I loved that I never had to get in my car for anything except work My only complaint is the elevator situation There was only one working elevator and I got stuck inside for a short time The staff responded promptly but I think the elevator acted up several times while I was there Otherwise, the staff was extremely friendly and helpful I will stay here again on a lower floor

Elizabeth Wise

This hotel is nice, newer, and clean That is the best I can say about this hotel We stayed here several nights on a couple of occasions

They have a shuttle sitting outside, but it has not run once since we have been here We asked about the ability to get a ride and each time we were told it is not running today, so if that is a selling point I would recommend staying somewhere elseThe staff is nearly nonexistent most of the time when I go down to the lobby Normally the front desk staff is in the back or somewhere elseIf you have status with Marriott do not expect them to offer you any benefits or upgrades They would not Honor the guaranteed late checkout for Tutanium members, and we did not receive our breakfast vouchers this time and had someone argue with me last time I asked I did not bother with breakfast this morning It was not worth itOverall would not recommend this hotel It is nice and quiet with comfortable rooms as well as a workout room and indoor pool If that is all you are looking for this place may not be too bad for you

Lisa Hetrick

The people, the location, the food, all wonderful This hotel was recommended, I’m doing the same! So many delicious restaurants within walking distance; shopping tooBut what will bring me back to this place is the customer service

From the first chat online to the final wave goodbye, my family and I felt truly welcomed here Thank you for a lovely stay, hope to be back again soon!

15. Hampton Inn Houston/Stafford (3-star hotel)

About this hotel

This modern hotel is a 7-mile drive from the Houston Museum of Natural Science at Sugar Land, and 2.8 miles’ drive from the Sugar Land Business Park.Casual rooms include free Wi-Fi and custom-designed beds, plus desks, coffeemakers and flat-screen TVs with premium channels. Some rooms offer pull-out sofas.Free perks include parking, on-site hot breakfast (daily) and weekday breakfast bags to go. There’s also a fitness center, an indoor pool and a business center.

Things You Need to Know

  • 6 min drive to the BAPS Shri Swaminarayan Mandir Houston
  • Guests liked the service
  • Some guests disliked the kitchenettes
  • Guests mentioned microwaves 11 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Heather Willis

Staff is unprofessional Breakfast was surprisingly great The hotel is old, smelly, and dirty

It’s tiny and unimpressive Pool was out of service Heat didn’t work (and it was in the 30s and 40s during our stay) We have to be in Stafford every weekend for the next couple months, but I’ll only stay here if I can’t find vacancy elsewhere Do not recommend

Phil Sneed

As a longtime Hilton Honors member, I used my Hilton app to reserve a room as I was making my way into town, very late at night The Hilton Honors account is shared by my wife & I which for the 12 years of membership has never been a problem until now Completely exhausted, at 12am in the morning, the front desk refused to grant me a room because my wife’s name was on the account

The gentlemen was un-phased by my appeals to secure a room I finally left, drove down the street to Courtyard and received welcoming service that should have been rendered at Hilton

CarrieJaniece

Service was wonderul , everyone was super nice The snack counter def helped because u had my nephew with me Very clean

The bathrooms were spotless and not a flick of dust in the room Sheets were nice and clean AND The bed was super comfortable I slept like a baby after having a full bottle of milk Slept so good I slept through breakfast

16. Holiday Inn Houston – Westchase, an IHG Hotel (3-star hotel)

About this hotel

This modern hotel is 10 miles from George Bush Park, 13 miles from downtown Houston and Reliant Stadium, and 14 miles from Minute Maid Park.The subdued rooms offer desks and flat-screen TVs with cable channels, plus coffeemakers, minifridges and microwaves. There’s also free WiFi and high-pressure showerheads in the bathrooms, while kids 19 and under stay free with an adult. Suites add separate living areas with pull-out sofas.Amenities include a casual American sports bar/grill (where kids 12 and under eat free), an outdoor patio and an indoor pool, plus fitness and business centers, and free parking.

Things You Need to Know

  • 14 min drive to Waterwall
  • One of the few hotels in the area with room service
  • Some guests disliked the furniture
  • Guests mentioned the rooms are unclean
  • Guests praised the service
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Rebecca

I rented a room at this hotel close to the departure time When I checked in I asked for a quiet location I was given a very quiet spot and thoroughly enjoyed my stay

The bed was very comfortable A mini fridge and coffee maker with pods worked well The cleaning staff kept the room nicely clean a and fresh It was a very great experience Location right off Westpark Tolley made getting there and departure convenient

Quera P

My stay was pleasant, the young lady that checked me in was sweet and helpful Now on the other hand the girl after her was ON THE DAMN PHONE and her face showed she didn’t want to be present at work Anyway room was decent I’m just ready for the day all hotels update the decor carpet and if not ANYTHING the darn BATHROOM

Housekeeping pay just a bit more attention to bathrooms Not dirty but your occasional hair here and there and I have short hair,(scalp) Oh can’t forget why i gave it 4 stars I checked in smoothly, was informed that I could pay cash for deposit and collect it in the AM Went to collect but the girl on the PHONE wasn’t there on the phone 😂 so I called spoke with a lady she informed me that she would have her manager call I said I won’t be getting that back Then she called , got my info then verified who I was and mailed my deposit Y’all are Rockstars!!!!!

17. Home2 Suites by Hilton at the Galleria (3-star hotel)

About this hotel

Off I-610 and I-69, this relaxed hotel is a 13-minute walk from shopping at The Galleria and 7 miles from Downtown Houston.Colorful studios provide free Wi-Fi and flat-screen TVs, as well as kitchens, sitting areas and sofabeds. Upgraded quarters offer complimentary snacks and drinks. Some have balconies.A breakfast buffet is included. There’s also an indoor saltwater pool and a gym, plus a business center, and a patio with a BBQ grill. Parking is available for a fee. Pets are welcome (surcharge).

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Walking distance to The Galleria and Waterwall
  • Guests liked the friendly service
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

T. Chavis

I love this hotel because of the area and the balcony I dislike the parking rates but overall, great location Close and convenient to great food, shopping and easy city travels

The balcony was a plus, being up several stories, kicking up my feet with my husband was relaxing Service was great, all the perks and bonus items were provided with the suite

Bandini Patel

I wrote this review on Yelp as well, but wanted to make sure Kenneth got the recognition he deserves!Very comfy hotel to stay in for long periods of time Rooms are spacious and the amenities of the hotel are great! 24 hour market to buy meals and snacks and a mini kitchen to cook it all in The location is very convenient as well

And the prices are affordable for what you get But the reason I’m writing this review is because of the night manager, Kenneth A couple nights in a row I had to go down there for something or the other and he couldn’t be nicer or more helpful He goes above and beyond and just made this whole stay Both my boyfriend and I had separate interactions with him and we were both blown away by what a genuinely nice guy he is

Nelson Phan

I want to say that this is one the best hotel I have every been to The room were very nice and clean The rooms felt modern

It felt like we were the first people to sleep in the room The free breakfast is great! Parking is safe as there is a parking garage with hotel key access only Overall this is a great hotel Very kind people here too

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