6 Best hotels with balcony in West Bend, WI (2022)

Christie Reynolds

I am so disappointed in this hotel I have stayed at many sister hotel of this one and always had a great experience until this time They have completely ruined it for me! I reserved a room using bookings

com and when I contacted the hotel to make sure they had a microwave in the room, I was told they didn’t have a room available for me And that bookingscom over books them all the time So I had to find another hotel Then you charged me for the room and said I was a no show! So I literally paid for a hotel room I was told you didn’t have! Then I called and left a message for a manager to return my call and I wanted a refund, absolutely no return phone calls and I was still charged! I do not recommend this hotel for anyone! Go across the street, they were great!

First Last

The nice thing about this place is the location to the freeway and ice arena Otherwise it is not a good experience The room was decent, but it is a noisy hotel

We did not help with bringing a hockey team, but it would be noisy no matter what The pool was not open and they do not communicate that during the time of booking Doesn’t seem like it ever will be based on what was visible This was the most shocking thing to hear in Wisconsin You can not have an adult beverage in the lounge area Since there is nothing on site a couple parents came down to discuss a dinner plan and a few of them had a beer in hand The lady at the counter asked if everyone signed 2 forms when they checked in? Then we would know there is no tolerance for alcohol in public areas I understand this may have been an issue before, but this was just a couple people casually talking about taking the noisy kids out of here I mean we were trying to help them since the pool was closed I would value some nicer people and better communication over the pool, but this place seems like they want it to be empty Very strange, but I don’t recommend going here, but your miles may vary

PrecisionSurfacesLLC

Been a local of the area for many years and stayed here for a few months straight some years back and were quite satisfied with our visit thenWe moved out of state a few years ago and came back to visit familyLike many other reviewers we learned of the pool being out of service upon arrival

There is no mention of the pool being out of service on their MOBILE website when checking on our PHONES, as most of us tend to doRegarding the pool, I’ve noticed a long history of varying reasons throughout the reviews I’m struggling to understand why they aren’t more forthcoming about the matter Their justification seems to be “it’s on our [desktop] website”, albeit in a very inconspicuous locationThe LVP flooring in the room was nice Bed was rather comfortable Bathroom decor was fashionable Room furnishings were modest but pleasant Parking lot needed to have the residual snow removed Side door locks were not functioning, which left the building unsecuredI wish the owners success in overcoming their challenges