hotels with free parking in Jacksonville, FL

1. Marriott Jacksonville Downtown (4-star hotel)

About this hotel

This upscale hotel near the St. John’s River is a 2-minute walk from the Times-Union Center for the Performing Arts and a 6-minute walk from Jacksonville Landing shopping center.The posh rooms feature free Wi-Fi, flat-screen TVs and desks, as well as 24/7 room service. Some rooms have city or river views, while suites add living and dining areas. Room service is available.Amenities include a modern bistro, a casual bar and a cafe. There’s also an outdoor pool, a fitness room, a business center and 15 meeting rooms (including a ballroom). Pets are accepted for a fee.

Things You Need to Know

  • Walking distance to the Jacksonville Landing and Hemming Park
  • Guests praised the service, which has a concierge
  • Some guests complained about the kitchenettes and others disliked the air conditioning
  • Some guests disliked the bathrooms
  • Guests mentioned “brunch” 20 times
  • Guests praised the lobby
  • Guests liked the views
  • Guests praised the nightlife

Feedback From Real Customers

chooks

The valet employees are very accommodating and friendly The property is clean and the restaurant on site has good food The rooms are spacious and the beds are comfortable

The property has every amenity you would expect The rooftop pool is nice and spacious There’s a nice grand piano on the second floor for guests to play which is nice but only two chairs by it if people want to sit and enjoy the musicThat being said the rooms are EXTREMELY dated The wallpaper was peeling off the wall, the bathroom door was peeling apart and random mechanical parts were falling off the wall/ceiling The shower is something out of the 70s I venture to not even call it “lighting” in the room but rather simply a lamp You basically get dressed in the dark 24/7 The staff aren’t exactly nice — nor rude Common seating is absent There’s about 4 chairs in the lobby which are always taken and there’s a large space by the restaurant but no common chairs outsideOverall the location is convenient and I would stay at the hotel again — just don’t show up with ‘Marriott’ expectations and you’ll enjoy it

Scott LaGraize

Remember to use ʜoᴛᴇʟʙᴏʟʟʏᴄᴏm when booking a room They compare hundreds of booking websites and typically will have prices a lot cheaper compared to others! You’re welcome :)! This place is one of the highest rated in this area

I’ve been staying here for a very long time If you stay for a few nights you for sure won’t regret itNight Auditor, Nancy, provided the most pleasant and accommodating check-in experience for myself and guest! Our party enjoyed their stay here The only downside was with dinner, waitress was aware of our tabs and it still took a while to pay after we were through We did appreciate the accommodation for a large party and our time was enjoyable Thank you again, Nancy! I would most definitely have my guest stay here again!

Kayla Em

The location is good but there’s quite a lot of homeless people around There’s a restaurant inside the hotel if you don’t want to go out ! Lobby is nice and clean!The hotel is clean but could use a renovation They only provided one towel for each person so I had to ask for more for the following day

They only provided one tiny bottle of body wash (125 fl oz) for me and my husband I think they should check how many people stay in the room and for how many days There’s no power outlet to charge your cellphone next to the bed TV is placed on the side of the bed rather than at the end of the bed

2. Hampton Inn Jacksonville-I-295 East/Baymeadows (3-star hotel)

About this hotel

A 13-mile drive from Jacksonville Beach, this straightforward, modern hotel is 8 miles from the Hands On Children’s Museum and 2 miles from 9A/Baymeadows Regional Park.All rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels, kitchenettes and coffeemakers. Suites add pull-out sofas.Free perks include parking, an area shuttle, hot breakfast and weekday breakfast bags to go. There’s also a fitness center and an outdoor pool, plus meeting rooms and a business center.

Things You Need to Know

  • 14 min drive to the Jacksonville Arboretum & Gardens
  • Guests praised the service
  • Some guests disliked the bathrooms
  • Guests praised the restaurant

Feedback From Real Customers

Daniel Lerch

My first and only issue was with a 3rd party that I used to book the reservation I requested two nights, got confirmation for two nights, but when I checked in I discovered that Hampton only had one night in their system The front desk, easily resolved the issue and I ended up with a better price

The accommodations and the customer service at this property were more than satisfactory The staff was very friendly, cheerful, and very professional The complimentary exceeded my expectations of motel fast food service My wife and I were surprised that the food was made with fresh ingredients of good quality, well prepared, and the presentation/serving was very professional The serving/dining areas were attractive and very clean The only regret that I have is that I had more than seconds helpings

Ethel Raymond

This hotel stay by far has been one of the best that I have experienced and I have been to plenty of hotels Trudy the manager was very informative when we spoke on what was needed for my event planner to be able to come and set up the room Tiffany at the front desk was so helpful and such a kind soul

She helped me book for another night with ease Nichole at the front desk was very polite and so was all the other staff there Unfortunately I can not remember all the names of the staff I had encounters with there, but each one of them were amazing They really have a great team at this site Room was clean, no complaints there I will definitely stay here again every time that I come to this city

Angie Rivera

Arrived at 9pm to check in and was greeted with a friendly smile and a hello even though she was taking care of another guest They were in the process of remodeling so the front desk was a little awkwardMy clerk got us on the top floor so that we wouldn’t be disturbed with any noise since we had to get up early for a flight

The only thing I didnt like was the elevators were not kept clean Only one elevator could be used due to renovating So it got plenty of use You can tell by all of the hand prints on the elevator doorsOverall the room was very clean We were very pleased with the cleanliness of the bathroom and beds The room was very nice and the hotel clerks were great The complimentary breakfast was also amazing

3. Fairfield Inn & Suites by Marriott Jacksonville Beach (3-star hotel)

About this hotel

A minute’s walk from Jacksonville Beach, this relaxed hotel is also 17 minutes’ walk from Jacksonville Beach Pier and 2 miles from Adventure Landing aquatic complex.Unassuming rooms come with free Wi-Fi, plus minifridges, coffeemakers and flat-screen TVs. Suites have separate living areas; some have whirlpool tubs.Freebies include parking and continental breakfast. There’s also an outdoor pool, a hot tub and an exercise room, in addition to a business center, a meeting room, a convenience store and guest laundry facilities.

Things You Need to Know

  • 4 min drive to Jacksonville Beach Fishing Pier
  • Guests mentioned the service is friendly
  • Some guests disliked the air conditioning and others complained about the beds
  • Guests praised the restaurant
  • Guests praised the hot tub

Feedback From Real Customers

K Mosio

Room was clean and nice Front desk was helpful, breakfast was good, there was always coffee available and it’s a stones throw from a public beach Can’t go wrong with that even on a business trip!!Only issue I had being there for 10 days (for work) was the fridge in the room was way to damn small 🤷🏻‍♂️

Erin Andrews

I booked the whirlpool suite due to recent back injections and the need to get some relief from the pain The whirlpool spa was just an oversized bathtub because it didn’t work I asked for a manager and nobody got back to me

I’m so disappointed that I payed all this money for a service that didn’t work And by the reviews, it wasn’t the first time Very disappointed!!!

4. Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area (3-star hotel)

About this hotel

Off the I-95, this modern hotel is 3 miles from the Mayo Clinic, the Boardwalk and the Adventure Landing aquatic complex.The contemporary rooms have free Wi-Fi, flat-screen TVs with HD channels, and both full and lap desks (for working on the bed), plus coffeemakers, minifridges and microwaves; some have pull-out sofas or whirlpool tubs.Freebies include hot breakfast (or breakfast bags to go), parking and a shuttle to the Mayo Clinic. Other amenities include an outdoor pool with a sundeck, and a fitness room.

Things You Need to Know

  • 5 min drive to South Beach Park and Sunshine Playground
  • Guests liked that this hotel is near shopping
  • Guests mentioned pools 22 times
  • Guests mentioned lobbies 11 times

Feedback From Real Customers

danita K

, Steven” needs to work on his customer service skills and learn to listen instead of blowing off customers Oh and he needs to stop lying and saying since he is the manager, there is no one above him that you can speak to There is! She’s the general manager (although it took me calling corporate to find this info)

She was extremely nice and resolved my issue expeditiouslyThe issue was:I called to confirm my reservation and Steven tells me that my husband needs his work ID in order to get the Lockheed rate, that we book or we would have to pay a higher rate Well we were already on the way to Florida and didn’t have it It was not mentioned anywhere that it was required and that I could pull up his info via Lockheed website He said “no”, either we produce the badge or pay a higher rate This wasn’t an option I asked him why I wasn’t sent and email or text or notified of this when I booked the room He bluntly said “it should have been on your reservation” I told him it wasn’t and he said, “I can check it but you still need the ID” I told him I don’t agree with his decision and asked for the manager He said that he was the manager I asked for his manager or someone over him and he said “there is no one else, I am the manager” I asked for his name he said “Steven” I asked for his full name and he said “Steven is all you need to know” He said you have a government rate and must have your husband’s ID I tried explaining that Lockheed is not the government but contracts with the government He would listen and transferred me to reservations knowing full well that they couldn’t help meAfter several phone calls, I almost gave in but I found the corporate number and the gave me the management company for this hotel I called and gave them the above information and the General Manager called me back very quick Turns out that Steven was wrong and the only ID we needed was our driver’s license She apologized and made me feel like a valued customer and said she would educate Steven When we checked in, Steven walked away and let us checked in with another repI did catch him off guard as we were leaving and asked him why he gave me such a hard time, he gave a smirky type of apology and said that he learned something new and said that he apologizedOther than that incident, the hotel itself was very clean and the other staff was nice

Danielle Butte

horrible service my parents are staying there for my moms surgery at the Mayo clinic They offer a shuttle service but cant seem to pick up their phone when a patient calls needing to be picked up from the clinic

my parents who are both older had to sit there for 2 hours trying to reach them until when they only had 7 percent battery left on their phone and called me i had to order them a lyft just to get them back when my parents walked back in the hotel they were greeted my a man named Steve who laughed at my dad when he said hes been trying to call for 2 hours To laugh like my dad was joking is completely unacceptable and rude then of course all the phone magically worked again and I was able to call All i can keep thinking about is what if today was the day for surgery and my mom had sat there for 2 hours in pain because this hotel is careless this is also not the first bad review on them not picking up a phone and for the excuse of the phone lines being down do better and get a back plan I now have to wait until Wednesday to talk to the Manager

Elite Makeover

I booked a reservation at this location On the day of I tried calling them over a dozen times to inform them that I will be in a bit late I got no response no email no courtesy at all after I payed my reservation in full

It was urgent I spoke to them as I was traveling h 3000 miles and needed to know if it was ok to check in after midnight The next day I call and they tell me that there was no way no one answered as the phones were busy and they had agents all day Not only was my trip ruined but I was not given the respect or the courtesy of a refund or credit and was flat out called a liar and said there was nothing they could do I had to overall just cancel my Jacksonville trip for the night all because there was zero communication I could understand if they were busy but I got no apologies or consideration as a customer I will never book a Hampton EVER again

5. Courtyard by Marriott Jacksonville I-295/East Beltway (3-star hotel)

About this hotel

Off the I-295, this modern hotel is 4.2 miles from Jacksonville University.The contemporary rooms offer free WiFi, desks with ergonomic chairs and flat-screen TVs with premium cable channels, plus minifridges, microwaves and coffeemakers. Suites add separate living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The on-site American restaurant serves breakfast, dinner and all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and a meeting room. Other amenities include a heated outdoor pool and hot tub, a 24-hour exercise room and free on-site parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 5 min drive to the Jacksonville Arboretum & Gardens
  • Guests praised the friendly service
  • Guests mentioned “Bistro” 23 times
  • Guests mentioned lobbies 10 times
  • The fitness center has weight machines
  • Guests praised the outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

CariD89

Best parts: The hotel is newer, and it shows The room smelled good, and the bathroom was clean The beds are comfortable, and the room is quiet

Even in the room RIGHT next to the elevator We didn’t hear a thing We all slept great Front desk staff was helpful and pleasant Thank you for that In a time of staff shortages, I appreciate thatRoom for improvement: the pillows are horribly unsupportive I requested extra pillows through the app but didn’t get them in the room so I had to request them again I also had to request extra towels If I’m required to report how many guests are staying in the room, there should be ample linens to accommodate Housekeeping already puts so much effort into changing over the room and how annoying is it for them to have to come back when the request was made ahead of time

Tiffany Bailey

First time at a Marriott Use to be a diehard Hilton girl, not anymore Let me start with Geoffrey, so professional, polite and knowledgeable

It’s nice to be greeted by such a guest services person after a long tiring drive The hotel grounds were so clean, the rooms were very clean too Bed very comfortable but it is a just that you replace very worn out comforters and pillows They were absolutely embarrassing The hotel grounds could use better lighting in parking lot, it’s extremely darkWould definitely stay here again!

6. Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel (2-star hotel)

About this hotel

This modern lodging is next to the I-10, an 11-minute drive from the Boeing Corporation and 13.5 miles from Downtown Jacksonville.The straightforward rooms come with desks and flat-screen TVs, plus minifridges, microwaves and whirlpool tubs. There’s also free WiFi and high-pressure showerheads in the bathrooms, while kids 19 and under stay free with an adult.Amenities include a free breakfast bar and an outdoor pool and fitness center, as well as a business center and plenty of on-site parking.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • The rooms have refrigerators
  • 9 min drive to Camp Milton
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • The fitness center has treadmills

Feedback From Real Customers

Elyse Scott

I stayed here from March 8-11 This is not my usual hotel My usual hotel, another holiday inn express, inflated its prices for spring break

This hotel was cheaper and was the same kind I come to Jacksonville only to visit the Mayo Clinic I am a 33-year-old woman who is on oxygen and am up for a lung transplant So, I am back and forth from Tallahassee, where I live, to Jacksonville frequently because of thatThe 3-night stay ended in an infestation of BED BUGS!!! Both me and my companion had bites all over our arms and I inadvertently brought them home with me The manager did a couple of things for us like change us to a new room and gave us a few alcohol swabs for our arms but for the whole ordeal I only got $5600 taken of my bill so I still had to pay over $300 for a complete infestation of bed bugs I think I should have gotten a free ride out of that……………Not only the bed bug situation but also when I first arrived something occurred when we were checking in that caused me to give the manager, who was taking care of me the side eye Very questionable service I was given upon arrival which rubbed me the wrong wayI will not be back to this hotel ever As a warning for whoever stays at this hotel from now on, the room numbers that we stayed in and were changed to are 515 and 516 So, if I were you, if you are booked into one of those rooms do yourself a favor and ask to be switched because 515 was the original room we were given with the bed bugs and we were changed to 516 I am quite sure if I brought them home with me, they were transferred to the second room Good luck to anyone who stays at this hotel You are going to need it!

Christine Greco

Got there and the lady upfront held a room for me and my handicap sister I told her I would be back to go get r belongings and when we got back she sold it She did find us a room but it was very hot, refrigerator didn’t work but she told us

She gave us a discount military service and for the way the room was Well, my step-dad paid on his credit card and he found out that they charged him 10089 dollars and she gave it to us for 10065 dollars! Called them and Megan was suppose to credit it back to his account and never did! So disappointing

7. Holiday Inn Jacksonville E 295 Baymeadows, an IHG Hotel (3-star hotel)

About this hotel

Off I-295, this relaxed hotel is 10 miles from Jacksonville Arboretum & Gardens and 11 miles from the Adventure Landing water park.The casual rooms and suites provide free Wi-Fi, flat-screen TVs, desks and microwaves, as well as minifridges and coffeemakers. Suites add living areas with pull-out sofas.Amenities include a laid-back restaurant/bar, a fitness room and an outdoor pool. There’s also a hot tub, a business center, meeting rooms and event space, plus free parking.

Things You Need to Know

  • 15 min drive to the Jacksonville Arboretum & Gardens
  • Guests praised the friendly service
  • Guests mentioned lobbies 19 times
  • Guests liked the hot tub, mentioned 11 times in reviews
  • Guests liked the bar

Feedback From Real Customers

Kylee McKenzie

After our last bad hotel experience we drove here immediately Jeff was awesome! Let us check in early and we were so thankful as I’m 5 months pregnant and we were so exhausted from driving 15 hours Service was GREAT

Cleanest rooms I’ve ever seen for a hotel Shower water was hot Beds were so comfy Breakfast was awesome We will definitely be staying here every Single time we come to Florida for sure!!

Shemiah Miller

The absolute best hotel!! I work for IHG and go frequently to different Holiday Inn hotels to see what they’re like Over the last year, I’ve stayed in over 10 hotels, and this one was by far my favorite After a lengthy drive from North Carolina, the front desk manager/fellow IHG Champion enabled me to check in early

Breakfast vouchers were supplied to us, and the room was fantastic! Housekeeping did an outstanding job of keeping the room clean on a daily basis! This property made me feel right at home, and I will definitely return Maybe even as a member of the staff!! 😉

Marius Pollux

This holiday inn is an excellent hotel I discovered on a business trip Bartenders like Chastity are an asset, and make me want to go out of my way to return to this location I have F&B background, and someone with such a genuine personality and active listening skills is a rarity

The lovely lady who made my burger did a phenomenal job; it was on par with some that I have spent double the money on eating These operators know what they are doing The rooms are cozy What more can you ask?

8. Hampton Inn & Suites Jacksonville Deerwood Park (3-star hotel)

About this hotel

This casual hotel is 8 miles from NFL games at EverBank Field in downtown, and 13 miles from Jacksonville Beach.Bright rooms feature microwaves, minifridges and coffeemakers, as well as free Wi-Fi and flat-screen TVs. Suites add dining tables, and either sitting areas, or living rooms with pull-out sofas; some offer whirlpool tubs.Freebies include parking and hot breakfast. Other amenities consist of an outdoor pool and a fitness room.

Things You Need to Know

  • 13 min drive to Tree Hill Nature Center
  • Guests praised the friendly service
  • Some guests complained about the kitchenettes but others praised the beds
  • Guests mentioned “Housekeeping” 16 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Martine Lackey

Exceeded my expectations by far! I stayed there for 3 nights The staff was so friendly and helpful throughout my stay The lobby is very spacious and well-appointed, perfect for visiting with others as well as for noshing on the free breakfast

My room was IMMACULATE and smelled so fresh – not like cleaning products, which can give me headaches, just fresh because it is SO CLEAN Nicely furnished, with great quality linens and pillows and an extraordinarily comfy bed There is a beautiful, generously-sized outdoor lounge area with a waterfall and fireplace, as well as a great pool which has comfy, clean cushions on the lounge chairs Overall, the hotel comes across as higher end than one would expect for the price Also, it is in close proximity (walking distance) to a variety of good restaurants, grocery store, convenience store, massage place, and nail salon About a 25 minute drive to the beach Overall, I enjoyed my stay there immensely I’m so much looking forward to my next trip to Jax and staying there again!

Rachel Schmidt

Excellent stayThank you for some of the best customer service I’ve received in a long time Hope at the front desk was amazing, she was very kind and attentive for me during my whole stay

She was very helpful in giving suggestions for things to do while staying in Jacksonville Hope you made my stay better! Thank you!The hotel was also lovely, room was cozy, hotel and pool were clean The breakfast was stocked and also clean What a great stay

Val Wilson

It took a little longer than expected for me to check in but other than that it was great! Room was clean, customer service was great and the breakfast was excellent! I stayed for 2 nights I am currently 8 months pregnant and I was there by myself but the staff continued to check on me throughout my stay and that made me feel safe The area is nice with a ton of great restaurants around; many within walking distance

I will definitely be staying here again

9. Holiday Inn Express & Suites Jacksonville-South, an IHG Hotel (2-star hotel)

About this hotel

This laid-back hotel is 4 miles from Jacksonville’s “Hands On” Children’s Museum and 10 miles from Tree Hill Nature Center.Straightforward rooms offer free Wi-Fi, flat-screen TVs and minifridges, as well as microwaves, en suite bathrooms, and tea and coffeemakers. Suites add sitting areas and pull-out sofas.Complimentary perks include a breakfast buffet and parking. Other amenities consist of a gym, an outdoor pool and guest laundry facilities, plus meeting space.

Things You Need to Know

  • Guests praised the beds
  • The rooms have TVs
  • 10 min drive to Jacksonville’s “Hands On” Children’s Museum
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned pools 11 times
  • The fitness center has treadmills
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Peter

The property was clean The front desk clerk was outstanding when we arrived She had a line of about four groups checking in at once

She did a great job of moving everyone through efficiently, while still making each guest feel welcome Breakfast was as expected for a holiday inn express Good spot for a reasonable room for an overnight stop

Wendy Vause

Front desk was very friendly Got off of the elevator to go to our room and the hallway stinks Walked into our room and did our typical inspection before getting settled in

There was a long hair on the vanity Toilet seat and toilet tank had hair on them as well The carpet in the room was very old, dirty and disgusting Bathroom floor was dirty Breakfast was horrible For hot food you had a choice of cheese omelette, sausage and make your own pancakes We were disappointed because we stayed at this same hotel in Tennessee and they had potatoes, sausage, scrambled eggs, and much more Issues with the elevator 4 floors with only 1 elevator Had to press the button multiple times to get it to stop on our floor We also got stuck in the elevator for a brief moment It stopped in the middle of our trip up to the room A big jolt caused juice to spill and the elevator stopped It then started back up and we got to our floor safely It was a very scary moment Very old hotel

Sonia Wilson-Crandall

This hotel DOES NOT have big trucking parking!! Called last night asked the hotel if they had semi truck parking And the lady at the desk Miss Lydia said that they did And I specifically told the Miss Lydia that my husband and I were in an 18 wheeler

And she said YES, that they did So when we got there she had us park in the back of the hotel But the next morning when we were getting ready to leave the property That’s when the chaos began It was such a tight squeeze all around trying to get out of the property Trying to get to the back of the property was not too bad But when trying to get out of the parking lot the next morning was awful! Then after my husband had jacked up some of the landscaping I had got out of the truck to take pictures Then That’s when the hotel manager had gotten rude with me Then the other lady who I believe was the assistant manager Had stated to me so rudely, that we should have known better! And when I told her that I was not the driver She then stated to me “Well you’re in the truck aren’t you?” So to keep from losing my cool I just walked away What a way to start your day We will never ever stay at another Holiday Inn Express again And the only reason why choose Holiday Inn’s is because these hotels are really clean So Nope Never Again! Miss Lydia should have never told us that you guys had semi truck parking Or else we would have never came to your hotel SmhAnd as for management being rude to me when I was not being rude to her Because I could have cussed out both of these ladies 6 ways from Sunday But I did not I just politely walked away So unless you are driving bobtail Do Not Trust It! When they tell you that they have 18 wheeler parking

10. SpringHill Suites by Marriott Jacksonville (3-star hotel)

About this hotel

This laid-back all-suite hotel is 6 miles from Jacksonville Arboretum & Gardens and 2 miles from the Jacksonville’s “Hands On” Children’s Museum.Straightforward suites offer free Wi-Fi, flat-screen TVs and sitting areas with pull-out sofas, as well as minifridges, microwaves, and tea and coffeemaking facilities.Complimentary perks include breakfast and parking. Other amenities consist of a gym, a seasonal outdoor pool and a hot tub, plus a convenience shop and a patio with a BBQ grill.

Things You Need to Know

  • Guests liked the large rooms, which have kitchenettes
  • 12 min drive to Tree Hill Nature Center
  • Some guests disliked the bathrooms
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “waffles” 10 times
  • Guests mentioned “Housekeeping” 17 times
  • Guests liked the outdoor pool

Feedback From Real Customers

Shantia Williams

The staff was excellent They made sure that we were well taken care of The room was clean

I definitely enjoyed the shower My kids enjoyed the pool area The breakfast was also great There was a lot to choose from I enjoyed the different selections that I could use for my oatmeal We will surely return if we come back the Jacksonville area

Frank Di Leo

Work has taken me to Jacksonville once again and decided to stay here due to it’s proximity to where I’ll be working From the moment I walked in the staff was extremely polite and helpful, particularly the young man at the front desk The rooms are all suites and are very nice and cozy

The rooms are absolutely CLEAN They smell nice and no dirt anywhere As a person who struggles with sleep I was very happy with the bed very comfortable A nice full breakfast is served in the morning Definitely recommend

Vanessa Simmons

I changed my original review that wasn’t very positive due to the excellent customer service Erving provided to me and my family All unhappy customers want is understanding and not excuses as to why things are happening that a guest is upset about He went above and beyond to make things right

Thank you very much for reaching out and acknowledging me He shows what true customer service is You deserve a good review for your actions Take care!The hotel was very clean The breakfast was excellent and the room was awesome for my family of 6! Thanks again

11. Courtyard by Marriott Jacksonville Butler Boulevard (3-star hotel)

About this hotel

Off I-95, this straightforward hotel is 6.6 miles from the Museum of Science and History.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs with premium cable channels and coffeemakers. Suites add separate living areas and minifridges.Social spaces include a living room-style lobby and an outdoor patio. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 3 meeting rooms. Other amenities include a seasonal outdoor pool and a whirlpool, an exercise room and free on-site parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 9 min drive to Dog Wood Park of Jacksonville
  • Guests praised the friendly service
  • Guests mentioned “Bistro” 14 times
  • Guests mentioned microwaves 11 times
  • The fitness center has free weights and elliptical machines
  • Guests liked the outdoor pool

Feedback From Real Customers

Miatta Kinlaw

All the staff was great, but everyone that worked front desk Friday thru Monday Grand Session days were AWESOME! My car messed up soon as I got there and the staff was very understanding and caring The front desk staff really made the stay a good one The room was very nice and the A/C and Heat worked great, so did my refrigerator some people didn’t realize they had one because its kind of hide in the desk

I cant think of nothing bad to say, even me adding a extra day wasn’t a problem I was without a car but didn’t realize how many restaurants were so close by, until I left Will stay again!

Schivette Hill

The front desk staff Sam was the best He was so flexible, accommodating and friendly He assisted me with several things I needed

The room was clean and nice The only issue I have was the fridge wasn’t plugged up and I left my food in thinking it was on so I was sick The other issue with the fridge is that it’s on a timer One button will keep food cold for two hours The second button will keep food cold for 8 hrs It auto shut off after these times Other than this issue, the hotel is nice and in a good area for restaurants

benjamin plazek

Generally I din’t have good experiences with Marriott but this is one of the best I have stayed in Super easy check in and friendly, welcoming staff Building and room were modern and in good condition

Super clean room and bed was so comfortable! No free breakfast but Hotel is in a great area close to lots of restaurants and shopping Would definitely stay here again

12. Best Western Plus First Coast Inn & Suites (3-star hotel)

About this hotel

This laid-back hotel is 27 miles from Seton Creek Historic Preserve and 12 miles from Jacksonville International Airport.Decorated in warm tones, the casual rooms with carpeted floors offer free Wi-Fi, flat-screen TVs and minifridges, as well as microwaves and coffeemakers. Suites add sitting areas with pull-out sofas. Some come with whirlpool tubs.Breakfast is complimentary. Other amenities consist of a heated outdoor pool, guest laundry facilities and a 24-hour exercise room, plus meeting space and a hot tub. Parking is available.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 13 min drive to White Oak Conservation Center (Yulee, FL)
  • 17 min drive to Jacksonville International Airport
  • Guests liked the friendly, professional service
  • Guests mentioned “waffles” 10 times
  • Guests mentioned “dogs” 35 times
  • The fitness center has free weights
  • Guests praised the outdoor pool

Feedback From Real Customers

Carol Kooistra

Right now the facility is in the process of an update/renovation so there is a mix of old and new The room was newly done but still from a decor perspective felt a bit dated probably from the furniture and bath counter It was clean

We did not find the bedding particularly comfortable (mattress and pillows) For the one night we stayed we could not get the room cooled to recommended sleep temperature (until after 6 am) and I thought the sound proofing between hall noise and other random guest noises less than usual Basically not a good night sleep Breakfast appeared slightly above average– I didn’t sample Staffing appeared pleasant and eager to help We did not discuss any of the above issues since we were only there one night In summary: Pros–clean friendly and convenient but not particularly cool crisp or quiet

Tamia Precha

This is by far the worst hotel I have ever stayed at My family and I reserved a block of 8 plus rooms, over a month in advance The sheets were filthy with apparent stains and hair as if they were not changed

We requested new sheets from the front desk within five minutes of checking in to the room We waited several hours and was then informed by the front desk that housekeeping changed our bedding We did not leave the room and nobody made an attempt to enter the room and change the sheets After discussing the matter with the front desk a second time, we were given sheets to change the bedding ourselves The sheets we were provided also had stains that resembled bodily fluids The rooms were also bug infested for which the front desk seemed to be aware of as they provided us with bug spray to spray down our rooms The toilets were filthy making it evident that they were not cleaned regularly My family and I intended to stay for 3 nights but changed our hotels after one night due to the filthiness of the hotel and the lack of care from staff

Jessie

This hotel seemed clean and comfortable until 3 am when my husband woke up to bed bugs in his pillow After driving 9 hours we didn’t have the energy to go complain so decided to tough it out until morning When we went to take showers we noticed that there was a used washcloth and bar of soap inside the shower

In the morning we stepped out of our room to find a cockroach crawling outside our door Breakfast area was cramped and chaotic, and no Covid mitigation measures were in place When we complained about our experience with the bed bugs to the person at the front desk, they sighed nonchalantly and said that they “usually give a discount when this happens” but they didn’t have the authority to do it and their manager didn’t usually arrive until noon The manager did call us later and said that when inspecting the room they found “a type of bug” and would have an exterminator come as well as give us a full refund, including pet fee for our dog Glad they made it right but we will definitely not be staying here again

13. Hilton Garden Inn Jacksonville Airport (3-star hotel)

About this hotel

This airport hotel is a 7-minute drive from Jacksonville International Airport and a 4-minute drive to the outdoor shopping at River City Marketplace.All rooms offer chic decor and custom-designed beds, plus flat-screen TVs, microwaves, minifridges and free WiFi. Some rooms include whirlpool tubs.A buffet or cooked-to-order breakfast is available (fee), and there’s a casual on-site restaurant, as well as a 24/7 pantry. There’s also a fitness center and an outdoor pool. Additional amenities include 2,215 sq ft of meeting space and a business center, plus a free shuttle to River City Marketplace and the airport.

Things You Need to Know

  • Guests praised the beds
  • Guests mentioned the rooms are large
  • Some guests complained about the bathrooms
  • 12 min drive to the Jacksonville Zoo and Gardens
  • One of the few hotels in the area with room service
  • Guests mentioned hot tubs 14 times
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Will Best

Everything was nice and pleasant The rooms are nice but something just disturbed me about the breakfast options Not even that it wasn’t free, that was to be expected but we ate breakfast out everyday to ensure a variety

$10 for a fruit salad buffet, and various hours they cooked, even dinner!! Just didn’t feel the menu Otherwise it was great I want to say 45 but the system wouldn’t allow that rating

Mia Joseph

The stay was good for one night The carpet smell is horrendous They need to shoot the carpet and then febreeze it

I loved the look of the room all of the amenities The only downside of you stay for breakfast you pay for it separately Why? It should be included with your stay But no matter there are plenty of restaurants within the vicinity plus city bus stops right in front of hotel for $175 I slept pretty comfortable and previous reviews was why I chose the location Very clean in the units

J Spang

Hotel was amazing I was booked here through the airlines as my flight was cancelled Room was immaculate, everything up to date

I was excited to wake up in the morning and dine at the much anticipated amazing continental and hot breakfast they had advertised Soo intensely when I first checked in Imagine my surprise when I got down to the lobby and was informed that not only was the hot breakfast NOT free, but even the continental you were paying $3 dollars for a banana Maybe I’m just “standard” class, I’ve never been to a hotel or motel for that matter that has advertised breakfast that you have had to pay for Always been included with your stay Do yourself a favor and go 30 ft to your left the Comfort Inn The rooms and lobby are pretty much the same and their breakfast is free

14. Hampton Inn & Suites Jacksonville – Beach Boulevard/Mayo Clinic Area (3-star hotel)

About this hotel

Set 8 miles from surfing and swimming at Hanna Park, this modern hotel is 4 miles from the beach and a 7-minute drive from the Mayo Clinic.All rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs and coffeemakers. Suites add pull-our sofas.Freebies include hot breakfast and weekday breakfast bags to go, an area shuttle and parking. There’s an exercise room, plus an indoor pool and a hot tub. Additional amenities include a convenience store, a meeting room and a business center.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 7 min drive to Adventure Landing Jacksonville Beach
  • Guests praised the friendly service
  • Guests mentioned “a pillow” 11 times
  • Guests mentioned hot tubs 13 times
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Heather Kwiatkowski

The reason I gave 5 stars already on our first night is based mostly on staff The front desk greeter was super nice I’m sorry I didn’t catch her name

We had a few glitches with our key reader to our room and Tammy was absolutely fantastic She was on top of it and she got everything in line Tammy also personally checked our pillows & switched out the down pillows since I’m allergic She was very quick and efficient The room is spacious with our king bed and big bathroom Definitely looking forward to the rest of our stay!

Brentney “Bre” Simon

This has been the hotel of choice every time our family visits the Mayo Clinic I have been a patient since 2015 and this hotel never disappoints From the warm friendly smiles that the staff always has to the delicious breakfast and thoroughly sanitized rooms, I am very pleased

The rates are of great value with unbeatable location from being just 10mins to both the beach and hospital There are many options for food and shopping just a few steps away Highly Recommend!

15. Hampton Inn & Suites Jacksonville-Airport (3-star hotel)

About this hotel

A 2.4-mile drive from Jacksonville International Airport, this modern airport hotel is 12.5 miles’ drive from downtown Jacksonville.Traditional rooms feature free Wi-Fi and flat-screen TVs with HD channels, plus coffeemakers, minifridges, microwaves and custom-designed beds. Suites add separate living areas with pull-out sofas.Free perks include parking, hot breakfast and weekday breakfast bags to go, as well as an airport and area shuttle. There’s also an outdoor pool, a gym and a business center.

Things You Need to Know

  • The rooms have refrigerators and kitchenettes
  • 13 min drive to the Jacksonville Zoo and Gardens
  • 7 min drive to Jacksonville International Airport
  • Guests praised the friendly service
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Alexis Taylor

Definitely will become my Number One go-to hotel when I am in the area Lucinda, the front desk associate, was very helpful, kind and patient from the initial booking interaction Over the phone, I knew I’d selected the perfect ‘get away’ stay, because of her promptness and welcoming personality

She even assured me that she’d be here upon arrival on check in date which made me feel even more comfortable In fact, when I arrived, she instantly remembered my voice and greeted me by name Reggie, the Manager on duty, was also very personable, and took the initiative to stand and greet me formally The room seemed to be clean as I completed a walk through inspection! Customer Service is ALWAYS a winner for me!!

Kandi Williams

The staff was nice( upon checking in the lady held a nice short conversation to welcome us and upon checking out we were thanked for coming and wished safe travels back home😊), breakfast was good( even though I wish they had offered turkey meat because we don’t eat pork), the only issue we had was with our room We found some hair on one of the beds and in the bathroom sink, and a blood like stain on the mattress when we took the covers off before we left

Christine M

The rooms were very clean and the staff was helpful and fairly friendly I appreciated the breakfast bar and gym I stayed in two different rooms – the first was great, the second had a deadbolt that wouldn’t work, and when I picked up the hotel phone to report it, it didn’t work either

They moved me to a new room There was bad weather so I tried scrolling through the channels to find the weather channel, though the remote was in rough shape and the buttons hardly worked – took me a long time to get to the right channel It just made me feel like the place was a bit old and neglected in some ways I’d definitely stay there again, as it was far more positive than not

16. Hilton Garden Inn Jacksonville Downtown Southbank (3-star hotel)

About this hotel

Off Interstate 95, this relaxed hotel is a 4-minute walk from the Kings Avenue skyway train station with links to downtown Jacksonville, and a 16-minute walk from the Southbank Riverwalk.Airy, modern rooms include free WiFi and flat-screen TVs with premium cable channels, plus microwaves, minifridges and coffeemakers. Suites add living rooms and sofabeds.Amenities include an on-site American grill restaurant, a bar and a 24-hour convenience store, plus a business center and meeting space. Other perks include a fitness center, a heated outdoor pool and a hot tub. Parking is available for a fee.

Things You Need to Know

  • Walking distance to the Treaty Oak and Southbank Riverwalk
  • 5 min walk to nearest transit
  • One of the few hotels in the area with room service
  • Guests liked the on-site restaurant
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Brianna Canadine

I love the location Quiet and easily walkable to several bars and restaurants The staff was SO nice and welcoming

They were possibly the kindest and sweetest hotel staff I’ve ever met I had two separate reservations which needed to be combined and they did so seamlessly They explained the parking, amenities, charges thoroughly We requested a few items sent to the room and they showed up immediately Would definitely stay again

Greg Withers

Booked my room from Hotel tonight! $219 supposed to be a suit! Turned out to be one room two beds! Took 15 minutes to get help when I first came in! Lady explained to me the pet fee was $125 but on Hotels Tonight it said $50! Then explain its $15 for parking Hotel tonight said $999! Plus additional $40 hold on your card! This really set a tone for my families vacation! My last time staying here not worth it

Daniel Pooser

I have to say I was very disappointed during my stay considering the condition of the hotel I understand that things happen beyond the hotel’s control, but guest should be notified at time of booking that the place is under some kind of construction and services which we come to depend on (Ie

breakfast) are not available I understand they were sending guests next door, but we both know the breakfast there is nothing compared to what is offered at HGIThe missing ceilings near the elevator, wires hanging out that wall, the stained flooring throughout the hotel, and not having bath rags in my room was just to name a few things I was shocked to discover As a Diamond Member, I choose this brand of hotels because of the comfort in knowing that I am going to get a level of service that I have come to love and appreciate You can’t charge rates based on what the hotel once was, but need to reflect what current conditions are Sadly, this was a step up from a Motel 6 and I don’t say that lightly I was here attending a family emergency and recommended this hotel to all my family who also stayed here, and frankly I was embarrassedThe highlight of the stay was the wonderful staff at the front desk Despite working in conditions like this, they were very upbeat and charismatic That is the one thing that I can say has stayed true to what has always been when I come here I have to say, this will probably be the last stay at this location

17. Best Western Premier Jacksonville Hotel (3-star hotel)

About this hotel

Off I-95, this relaxed hotel is 8 miles from the shops and attractions at the Jacksonville Landing and 10 miles from EverBank Field.The conservative, warm rooms and suites come with free Wi-Fi, flat-screen TVs and microwaves, along with minifridges and coffeemakers. Suites add living rooms with pull-out sofas.Free perks include parking and an area shuttle. There’s also an outdoor pool, a 24-hour fitness center, and a casual American restaurant and a bar. There are 4 meeting rooms and a business center.

Things You Need to Know

  • Guests liked the rooms, which have refrigerators
  • 11 min drive to the Treaty Oak
  • Some guests complained about the air conditioning but others praised the beds
  • Guests liked the professional service
  • Guests praised the casual restaurant
  • Guests mentioned “Bag” 20 times
  • The fitness center has elliptical machines and free weights

Feedback From Real Customers

Laura Praksti

The staff upon check in and in passing were very pleasant The gentleman checking us in was awesome and hilarious Was great talking to him

Cheered us up after a long day of travel The day and evening staff always gave a passing “hello” and would ask if everyone was going well or if we needed anythingThe ONLY reason I almost took 1 star off was due to the state of the tub It was pretty beat up I assume they are renovating, because the room, beds, TV and counters were ultra updated/in perfect condition The beds were probably the most comfortable I’ve EVER stayed in I usually don’t sleep well when traveling, but these beds changed that So I recommend overlooking the tub if you get that room (it was still perfectly functional) and just enjoy the remainder of your time By the time I was out of the tub, I forgot all about itBecause the hospitality, beds and rest of the room was perfect I don’t feel the need to knock stars off

Mimi Jones

This hotel was definitely amazing! And I love how the rooms match the pictures that they advertise online to a perfection! They were super clean no dust anywhere except for the AC vents, it was very dusty there so maybe they could clean the vents out or change the filters a bit more consistently (we ended catching colds because of this)Other than that our stay here was amazing and our housekeeper Kenneth was awesome and very attentive to us! He deserves a raise!

Courtney Cox

Overall, the hotel is fine You can tell it was once a really fabulous place but it is in need of a lot of TLC The rooms are pretty spacious, but housekeeping was not great

The rooms have hard floors with lighting around the perimeter of the bed, and as soon as the light turned on, there was trash and debris all over the floor, not to mention the 2 insects I had to kill in the roomthere is currently no on site restaurant or bar which was disappointing as it was one of the main reasons I booked (the direct website does mention that these amenities are closed, but 3rd party sites do not) The pool was nice and warm and very clean When I mentioned the cleanliness issues to the desk manager, I was offered some Best Western Points which is ok, but given what I paid for the room, I certainly expected just a higher overall standard All in all, if the price was right, I would consider staying again, but only if I inspected the room before agreeing to stay

18. Comfort Suites Baymeadows Near Butler Blvd (3-star hotel)

About this hotel

This functional hotel is 3 miles from The Avenues mall and 11 miles from sporting events at EverBank Field.Simply decorated rooms feature free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and pull-out sofas. Upgraded rooms add whirlpool tubs.Parking is free, as is hot breakfast served in a casual dining area. There’s an outdoor pool and an exercise room, and meeting space and laundry facilities are also available. Pets are welcome (surcharge).

Things You Need to Know

  • Guests mentioned the rooms are large
  • 9 min drive to Dog Wood Park of Jacksonville
  • Guests liked the friendly service
  • Guests mentioned lobbies 23 times
  • The fitness center has weight machines

Feedback From Real Customers

Bert Campbell

We had a wonderful 4-day stay at Comfort Suites We were pleasantly surprised at the size of the room! Our room had two queen size beds and a large sitting area with a comfortable sofa I do have one recommendation: towel racks in the bathroom

Aside from a hook on the back door- there was no place to hang towels except over the shower curtain rod The lobby area was nothing fancy- but it was very comfortable and accommodating for our large group They provided a sufficient complimentary breakfast The staff was friendly and helpful

Lynnette Lopez

NOT RECOMMENDED We did check inn and when we got to the room it stank of humidity We asked to change to another room

It had the smell but it was less Carpet was dirty Door locks and gosnes were loose We went and bought an odor neutralizer and disinfectant wipes In a week there was only one cleaning visit and because we asked for it since the bedding when we arrived had little animals that itched There were cockroaches We covered the sofa bed with sheets because it was dirty When we asked for towels and other items at the reception they did not attend us well Our room was next to the washing machines but using them was a pain The hotel has two washers and two dryers for everyone The reception did not have to change coins There was no window detergent although there was a machine When we called the reception they told us to go to another place to wash which was five minutes away by car At the end of the stay, the housekeeping told us that a snack vending machine had change for quarter Breakfast for a week was the same In the part near the pool there were people smoking and with a dubious reputation The maintenance of the pool and surroundings was almost none Five years ago we stayed at this Hotel and we stayed again thinking that it was the same or better but WE WILL NOT GO BACK

Uncle D Smooth

I stayed here for a week Love the location and customer service was good but house keeping did show anything I stayed more then 4 days and didn’t even get my room clean once

I took out my own trash and got my own set of new towels They had a sign at the check in desk stating if staying more then 4 nights the room would be clean that was a lie I complain twice to the front desk I didn’t get nothing in return If you stay here make sure they get house keeping to clean your room and give you fresh towels Other then that I love my stay

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