hotels with free parking in Lindon, UT

1. Hampton Inn & Suites Orem (3-star hotel)

  • Address: 851 W 1250 S, Orem, UT 84058
  • Phone: (801) 426-8500
  • Ratings: 4.3 (773 reviews) Very good Eco-certified
  • Website : Hampton Inn & Suites Orem
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Warm rooms & suites in a laid-back hotel with an indoor pool & a gym, plus free breakfast & Wi-Fi.

About this hotel

This contemporary hotel is 2 miles from Orem Central Station and 5 miles from the Franklin S. Harris Fine Arts Center at Brigham Young University.Warmly decorated rooms include free Wi-Fi and flat-screen TVs, as well as desks and coffeemakers. Suites add separate living areas, kitchens and fireplaces.Freebies include parking and hot breakfast. Other amenities consist of a fitness center, an indoor pool and a convenience store.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the kitchenettes
  • 8 min drive to Woodbury Art Museum
  • Guests praised the friendly service
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Corie Shaw

Hotel stay was good Staff were very friendly and responsive to address cobweb above bed upon arrival I stayed in room 215

Some issues that I found the hotel general manager and maintenance need to address are as follows:Bathroom sink has a very slow drainShower head is broken and is barely workingOutlets in all the lamps are very loose and do not hold device chargers very wellBathroom hand towel had yellow stains on itLamp shades are cracked and drainedI am hopeful the hotel management will be able to address the issues The hotel is pretty dated and would benefit from an upgrade to maintain the Hilton brand

Brenda Jones Sharpe

The room was OK, but a bit dated Ours had a fireplace which was a nice touch The breakfast was good and maintained well, and the staff were courteous and professional

Some of our neighbors were loud and the staff had to make an appearance several times, but that was not the fault of the hotel Overall I’d recommend it as a Mid tier Hotel

Shelli Thatcher

Came with family and our pet for a quick overnight stay They are pet friendly with a moderate priced non refundable deposit They beds were comfy and rooms have fridge and microwave

I advise you to use your Hilton honors and\or your AAA or AARP card for additional perks ie late check out Only downfall was room was slightly smaller than I expected Staff was amazing from check in to housekeeping Thanks for a comfortable night stay

2. Home2 Suites by Hilton Lehi/Thanksgiving Point (3-star hotel)

About this hotel

This all-suite, extended-stay hotel is a 14-minute walk from Thanksgiving Point Gardens, 1.2 miles from Outlets at Traverse Mountain and 10.4 miles from Timpanogos Cave National Monument.The studios and 1-bedroom suites have basic, modern furnishings and decor (including plush beds), and feature full kitchens, bathrooms with granite countertops, and living areas with sofabeds. All offer free WiFi and 42-inch flat-screen TVs.A complimentary continental breakfast buffet is provided in the functional dining area. Other amenities include an indoor saltwater pool, BBQ grills and fire pits, a combined laundry/fitness center, and a grocery store.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests liked the rooms, which have minibars
  • 13 min walk to the Museum of Natural Curiosity at Thanksgiving Point
  • Guests praised the service, which has a concierge
  • One of the few hotels in the area with a restaurant
  • Guests mentioned hot tubs 17 times
  • Guests praised the fitness center, which has weight machines
  • Guests liked the indoor pool

Feedback From Real Customers

Tonya Cox

Home 2 is a great hotel I highly recommend them One of the things we’ve loved is their amazing breakfasts that are included

We were sorely disappointed with the offering here It may be due to Covid19 changes Most hotels just do a grab bag now days so it wasn’t just that at least, but the offerings were very poor compared to what I’ve experienced at every other Home 2 I’ve stayed at The pool towels were not stocked The room was clean so comfortable with great amenities Even though it wasn’t the best Home 2 we’ve stayed at I would still come again and still highly recommend them

Kevin Hart

The breakfast was honestly the worst breakfast I’ve ever had at any Hilton, Marriott, or IHG property The egg bowl was absolutely disgusting, I noticed a couple other guest who threw out the bowl as well being as it was one of the very few options being served that morning Very disappointing

Also I accidentally left a birthday card for my wife in the room along with a gift card inside the envelope, did they find it? Of course not The room is your standard Home 2 Suites, only issue was the breakfast Honestly I find it very hard to say I will be back to this exact property because of this It was that bad

3. Best Western Timpanogos Inn (3-star hotel)

  • Address: 195 S 850 E, Lehi, UT 84043
  • Phone: (801) 768-1400
  • Ratings: 4.3 (749 reviews) Very good
  • Website : Best Western Timpanogos Inn
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Straightforward hotel with free WiFi, breakfast & parking, plus an indoor pool & a hot tub.

About this hotel

This casual hotel in a low-rise building is 5 miles from Thanksgiving Point Gardens, and 10 miles from Timpanagos National Park and Caves.Relaxed rooms feature flat-screen TVs with cable channels, plus minifridges, microwaves, coffeemakers and complimentary Wi-Fi. Suites add separate living areas, pull-out sofas, kitchenettes and whirlpool tubs. Kids age 17 and under stay free with an adult.Hot breakfast is free, as is parking for large vehicles. Other amenities include an indoor pool and hot tub, a business center, and a coin-operated laundry.

Things You Need to Know

  • Guests praised the beds
  • 3 min drive to Hutchings Museum Institute
  • Guests liked the clean rooms but some thought they were small
  • Guests praised the friendly service
  • Guests praised the breakfast
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Levi Aldean

My friend and I enjoyed our stay overall The room was dated but seemed clean enough When I needed more towels it was a challenge to communicate with the housekeepers

Milly in the kitchen helped me with the towels Her breakfast was also very well done, tasted good and well presented She was very dedicated to also cleaning the breakfast area

Karson Nelson

It was a pretty decent stay They could not find our reservation and so they put us in what I assume is their worst room (1 queen sized bed and no microwave) the night manager when we stayed was not friendly (neither was he rude) he was just indifferent The pool and hot tub were great

The breakfast was pretty good as well with many different options and no limit to how much you could get

Sarah Herr

Walking into the lobby, I noticed sparkling clean floors and nicely decorated Our room didn’t disappoint either-extremely clean and well maintained The staff was friendly and professional

The front desk staff was extremely helpful and professional The breakfast was hot, fresh and well stocked Definitely will stay here again when visiting Salt Lake!

4. Holiday Inn Express & Suites American Fork- North Provo, an IHG Hotel (2-star hotel)

About this hotel

Next to the I-15 and a 1-mile drive from the banks of Utah Lake, this contemporary lodging is also 12.8 miles’ drive from Brigham Young University.Modern rooms come with flat-screen TVs and desks, plus minifridges, microwaves and coffeemakers. Kids 19 and under stay free with an adult, plus there’s free WiFi in every room, as well as a choice of hard and soft pillows. Suites add separate living spaces with pull-out sofas, dining tables and whirlpool tubs.The facility also offers a free breakfast bar and an indoor heated pool with a whirlpool tub, plus a fitness center, a business center and free parking.

Things You Need to Know

  • The rooms have TVs and refrigerators
  • 5 min drive to Evermore Park
  • Guests liked the service
  • Guests mentioned hot tubs 17 times
  • Guests liked the indoor pool

Feedback From Real Customers

Chelsie H

Pretty good stay, although the breakfast was fairly mediocre There was no peanut butter and the chocolate milk was all gone by the time my youngest got to the fridge The cinnamon rolls were all gone and the “oven was broken” sign was posted above the hot food items

The room was clean and the bed was comfortable The fridge was cold and the room temperature was very nice (especially since it was 100 degrees outside) The front desk lady was really sweet and got me the extra bedding for the sofa sleeper within 3 minutes so she was very responsive and friendly I would stay there again

Dave Houston

The hotel was clean but is in need of a face lift My room was in the NW corner, closest to the freeway The noise from freeway traffic was extremely loud

By 5:30 sleep time was over The pool area needs some deep cleaning The breakfast was pretty good The second morning’s breakfast looked very appealing but I couldn’t partake Biscuits and gravel, pancakes, etc Had it not been for the rooms location in proximity to the freeway I would have rated it 8/10

StandingTall 710

Ryan has the Hot tub working top notchThe outside of the building and the property around it was in good order, clean, and trimmed neatly

This appears to be a whole new Hotel since the last time I visitedI will definitely be recommending this Location to many of my associates and Co-workersI don’t know where they found her but they really should clone Becky She was all smiles and super helpful, friendly, and professionalThank you

5. Fairfield Inn by Marriott Provo (3-star hotel)

About this hotel

An 8-minute walk from Provo Towne Centre Mall, this casual hotel off I-15 is 3 miles from both Brigham Young University and Seven Peaks Water Park.The warm, unassuming rooms offer free Wi-Fi, smart TVs and iPod docks, plus microwaves, coffeemakers and minifridges. Suites add separate living areas with pull-out sofas.There’s complimentary parking and hot breakfast, as well as an indoor pool, a hot tub and a gym. Other amenities include a business center and coin-operated laundry facilities.

Things You Need to Know

  • Guests liked the beds
  • 6 min drive to the Provo City Center Temple
  • Guests liked the friendly service
  • Guests mentioned hot tubs 11 times
  • Guests praised the indoor pool

Feedback From Real Customers

Becky Mckinney

Edited review after second stay:Stay 1 (4 stars): Front desk people were super friendly and responsive Room was good not great It was mostly clean but needed renovation (holes in carpet, stains on walls, holes in curtains, etc)…basically it felt used

they did not clean the room between nights but told us if we needed something to just ask We did ask and it was provided There was a decent sized fridge, microwave and sink for the kitchenette area The windows fogged (probably old) AC/heater worked perfectly though kinda loudGreat location and easy to get to In-door pool and hot tub Workout room was nice with good equipment and there was guest laundry on the second floor The breakfast had decent options, even a few hot itemsHad the room not needed repairs I would have given it 5 stars I would stay here againStay 2: (2 stars) we returned 1 week later…disappointed this time Front desk still very nice This room was clean but in need of repairs When we tried to eat lunch the in the lobby with some of friends (in the eating area) the front office was surprised and said the area was closed Closed? Why offer a lobby eating area if we can’t use it? This was 11:30 am and housekeeping started to mop where we were standing while we were standing there with our friends There was no maid service for the rooms and when I asked for extra towels they were not provided 3 nights, 1 small shampoo, 1 small lotion, 3 towels for 4 people, shower would get warmish, Limited late check out, limited early check in and the list goes onNot that it matters, but we are titanium elite…which means we have spent a lot of time and money in this hotel family Very disappointed in this stay If management cannot provide the service they used to be able to provide, then decrease the cost of stay Paying the same for less seems unfair Please treat your paying guests with respectHad the front desk people not been kind and the location not been so good, this would have been a 1 star experience

pizzaguy j

Great location Clean, comfortable room Amazing breakfast

Great pool and hot tubThe one nock I had was that the bathroom sink wouldn’t drain It’s like the plug wasn’t attached to the stopper rod you pull up on that us supposed to plug and unplug the stopper But I was able to wedge the little soap dish under the plug so the sink would drain I left it like that so hopefully maintenance/housekeeping will see the problem

Nicholas Madison

Everything was just right The lobby had a warm atmosphere with plenty of seating and the parking lot was well litThe most common problems I encounter with any hotel are mold due to air conditioner problems/cleanliness, soiled linens, and beds that are caved in

I had no problems with this room, however, other than there was no shampoo but that’s no biggie!I slept wonderfully and I would highly recommend this hotel

6. Comfort Inn & Suites Orem – Provo (2-star hotel)

About this hotel

Less than a mile from I-15, this straightforward hotel is 5.2 miles from Brigham Young University.The simple rooms and suites feature free WiFi and have en suite bathrooms with showers, as well as cable TV and coffeemakers. Upgraded rooms and suites also have minifridges and microwaves, and suites add living areas with pull-out sofas.Complimentary hot breakfast is provided, and there’s an indoor heated pool and hot tub. Other amenities include a fitness room, laundry facilities (fee) and free parking for cars, buses and RVs.

Things You Need to Know

  • Guests mentioned the rooms are large and clean
  • Guests praised the beds
  • 7 min drive to Woodbury Art Museum
  • Guests mentioned the service is friendly
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Mar Loste

Very disappointing Our room was crawling with bed bugs My companion’s arms and legs were full of bites

We brought it to the attention of management several times Manager did not even get back to us We all know that changing the sheets will not help address the problem Issue was brought up everyday beginning Tuesday until the morning of our check out Sunday Front desk offered to have us change room on Thursday but the property was fully book for the weekend so we won’t have a room for the rest of our stay How convenient I am waiting for the manager or someone to respond to our complaints

Greg Kraft

We had a reservation for a non smoking room When we enter our room around 9 pm the room had a heavy smell of smoke We called down to the front desk to let them know

She said she would put a note so we don’t get charged She said they had a problem with that room and thought they got the cigarette smell out No offer to move us because they were full We suffered through the night Our close stink our sinuses are messed up Very dissatisfied

Janel Gomez

TV did not work, hair dryer didn’t work, bathtub would not drain properly, bathroom floor was sticky and dirty Clothes dryer in the laundry room for customers was broken, took our money and we were never offered to get it back We had requested a non pet friendly room and got a room that showed evidence of pets being there as the bedskirts on both beds had been ripped by claws

They did not have 1 extra tv or hair dryer in storage to immediately replace any broken ones Poor management Do not recommend

7. Hilton Garden Inn Lehi (3-star hotel)

  • Address: 3150 Hotel Lp, Lehi, UT 84043
  • Phone: (801) 341-6333
  • Ratings: 4.5 (532 reviews) Excellent Eco-certified
  • Website : Hilton Garden Inn Lehi
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Warm rooms, some with mountain views, in a casual hotel offering a restaurant & an indoor pool.

About this hotel

In a commercial area off Interstate 15, this informal hotel with mountain views is a mile from the Outlets at Traverse Mountain and 2 miles from Thanksgiving Point Golf Club.Warmly decorated rooms come with free Wi-Fi and flat-screen TVs, plus microwaves, minifridges, and tea and coffeemakers; some feature mountain views. Limited room service is available.Parking and an area shuttle are included. Other amenities consist of a laid-back restaurant, a lobby bar and a convenience store, as well as an indoor pool, a gym and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms
  • Walking distance to the Museum of Ancient Life at Thanksgiving Point and Thanksgiving Point
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Housekeeping” 10 times
  • Guests liked the breakfast
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Joey Patrick

The quality staff really make the difference in this hotel Yes, the rooms are comfortable, spacious, and clean Yes, the food is the quality you’d expect out of Hilton

But, the staff goes above and beyond to make your stay enjoyable Everyone from the shuttle drivers to the desk staff are friendly and definitely exceeds expectations My only detracting comment is that the pool is super small and very noisy if multiple people are in there Still an enjoyable experience though

Steff Gorden

I would stay here again! Although it was pricey for a couple of stays it was worth it The staff took great care of me Breakfast was delicious and the rooms were a warm and welcoming stay

Rebecca in housekeeping was so sweet and after I asked her to clean my room she didn’t hesitate to go above and beyond what I asked The front desk was friendly and welcomed me with warm smiles This hotel does an amazing job!

ross langhans

Absolutely super nice people! I left a bag by the front door, and only realized it when I was a couple hundred miles from there They made sure my bag was taken care of, and had it sent to me back in Minnesota Of course I had to pay the shipping, but how great it is that the management there would go out of their way to get my bag back

On top of that, it really is a beautiful property!Thank You!!

8. Hyatt House Provo / Pleasant Grove (2-star hotel)

About this hotel

Set a mile off Interstate 15, this relaxed all-suite hotel adjacent to Evermore Park theme park is 8 miles from American Fork Canyon, and 10 miles from the Thanksgiving Point garden and museum complex.The warmly furnished studios, some with sofabeds, provide kitchenettes, flat-screen TVs and free Wi-Fi. Suites add separate living areas.Breakfast and parking are complimentary. A casual bar serves light snacks. Other amenities include an outdoor pool, a sauna and a gym, as well as a 24/7 snack shop, and a patio with a fire pit and a BBQ area. Pets are welcome (surcharge).

Things You Need to Know

  • Guests praised the large rooms and the beds
  • 4 min walk to Evermore Park
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “omelettes” 10 times
  • Guests liked the fitness center, which has weight machines
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Antti Patomo

We made a same-day reservation and I was pleased with the whole experience Service was professional and pleasant, the room was clean with a big shower I liked the short distance from the freeway yet far enough to not hear any noise though our room was facing away

A great place to lodge if no need to have shops within a walking distance

Allen A.

This is definitely a 2 star hotel The rooms aren’t as updated as the pictures lead you to believe I could also hear my neighbors on either side, which doesn’t allow for privacy

The hotel amenities are nice and the lobby was well maintained The breakfast was ok Everything was basically processed food The eggs had too much liquid thoughThe staff were pretty friendly and approachable The housekeeping staff always greeted me in the hallway

Elle Pizzo

After hotelscom botched our reservation, LT and the Hyatt house team worked tirelessly to get us a room when they were completely booked at 12am You’d be hard pressed to find staff that care these days, and this is why I highly recommend this place

Breakfast was good, plenty of snacks were stocked, the room was clean and updated as well Thank you so much!!!

9. Holiday Inn Express & Suites Lehi – Thanksgiving Point, an IHG Hotel (3-star hotel)

About this hotel

Off I-15, this straightforward hotel is 1 mile from museums and gardens at Thanksgiving Point, and 6 miles from the Traverse Mountains.Relaxed rooms offer complimentary Wi-Fi, flat-screens, Blu-ray players and iPod docks, as well as minifridges and microwaves. All have tea and coffeemaking equipment. Suites provide sofabeds. Kids age 19 and under stay at no charge with an adult.In addition to parking, a breakfast buffet, served in a casual dining room, is free. Other amenities include an indoor pool and a hot tub, plus a fitness center.

Things You Need to Know

  • Guests praised the clean, large rooms and the beds
  • Guests praised the bathrooms
  • 3 min drive to the Museum of Ancient Life at Thanksgiving Point
  • 14 min walk to nearest train station
  • Guests praised the friendly service
  • Guests praised the indoor pool and the hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Squatch Bunny

Would definitely stay again!Very nice and clean hotel at reasonable rates It’s obviously pretty new and in a great location There are several restaurants within walking distance and an outlet mall close by

Free breakfast was nice and fresh Beds were comfortable After 3 weeks of traveling it was nice to finish our trip with great accommodations I wish more of the hotels we stayed at were this great

10. Holiday Inn Express & Suites Springville-South Provo Area, an IHG Hotel (2-star hotel)

About this hotel

Off Interstate 15, this unpretentious hotel is 4 miles from the Springville Museum of Art and 5 miles from the Peaks Ice Arena.Straightforward rooms offer free Wi-Fi, flat-screens and coffeemakers, plus microwaves and minifridges. Suites add living areas with sofabeds. Kids age 18 and under stay at no charge in a parent’s room.A breakfast buffet and parking are complimentary. Other amenities include an indoor pool, a hot tub and an exercise room, as well as a business center.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • The rooms have TVs and microwaves
  • 8 min drive to the Provo City Center Temple
  • Guests praised the service
  • Guests liked the lobby, mentioned 13 times in reviews
  • Guests praised the indoor pool and the hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Y Wink (WildWinklers)

Passing by Provo for a night, we needed a room for our family of 5 I booked a double queen room and requested a rollaway add on before we arrived, the rollaway was declined due to the limited space in the double room Completely understandable, I actually appreciate the fire safety concerns

I was emailing with Jeff the GM back and forth requesting to change our reservation to a double queen suite with pullout couch, he said those rooms were all booked but offered us a complimentary alternative of a king one bedroom suite with pullout couch AND a rollaway bed to accommodate us and our 3 children We arrived later that night and was able to thank him in person Jeff and his team are amazing and their customer service is top notch!The suite was very roomy, clean and comfortable Breakfast was fresh and well stockedThis is the reason we always stay at Holiday Inn express everywhere we go! It pays to be a member!

11. Microtel Inn & Suites by Wyndham Springville/Provo (2-star hotel)

About this hotel

Off I-15, this no-frills hotel adjacent to an office building is 3 miles from the Springville Museum of Art and 26 miles from Timpanogos Cave.Low-key rooms feature free Wi-Fi and flat-screens, as well as tea and coffeemaking facilities. Some include microwaves and minifridges. Upgraded rooms add sofabeds and wet bars.Breakfast and parking are complimentary. Other amenities include an indoor pool and a gym, plus meeting space.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 8 min drive to the Springville Museum of Art
  • Guests praised the friendly service
  • Guests mentioned refrigerators 11 times
  • Guests mentioned pools 20 times

Feedback From Real Customers

Shay K

To start, the customer service was really good They were friendly and allowed us flexibility about canceling our second nightThe reason I only gave it two stars is because the amenities and breakfast as well as the room were all very simplistic

The room was small and a bit cramped The breakfast was very basic The pool was basically a large hot tub (had a capacity of 7 persons) Since those were the most important things to us with three small kids, we decided to switch hotels to a Best Western which we enjoyed much more for the same price

Tam Barlow

The room was quaint and very clean The service was very kind and respectful I gave it only 3 stars because the breakfast options were deplorable

The sausage is ALL grease I dont think its sausage The eggs They arent eggs and there was some kind of processed cheese melted in it Still not sure if the coffee was coffee I would stay there again but will find somewhere else to eat

Krista U.

Room is extremely small No room to walk and be in here comfortably Especially with 2 adults and 2 kids Beds are hard and stiff

Many of the lights didn’t work in our room, and the fridge wobbled back and forth like it was uneven or missing a leg Breakfast tasted horrible We all tried different things and couldn’t stomach any of it My kids wouldn’t even drink the apple juice it was so bad The only thing that even tasted remotely decent was the hand pumped yogurt in the giant soap dispenser Yes,that’s exactly what it seemed like We had planned to stay here multiple days and after seeing the room tried to cancel They wouldn’t refund the first night, so we stayed even though we knew it was going to be a rough night

12. Hampton Inn Provo (3-star hotel)

  • Address: 1511 S 40 E St, Provo, UT 84606
  • Phone: (801) 377-6396
  • Ratings: 4.2 (582 reviews) Very good Eco-certified
  • Website : Hampton Inn Provo
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Casual lodging with free hot breakfast, parking & Wi-Fi, plus an exercise room & an indoor pool.

About this hotel

This relaxed, modern hotel is 3.5 miles from Brigham Young University and 7 miles from Provo Canyon.Unassuming rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels, microwaves, minifridges and coffeemakers.Free perks consist of parking, hot breakfast and weekday breakfast bags to go. Other amenities include an exercise room, an indoor pool and a whirlpool, as well as a meeting room and a business center.

Things You Need to Know

  • Guests liked the clean rooms, which have minibars
  • The unassuming rooms have TVs
  • 7 min drive to the Provo City Center Temple
  • Guests praised the friendly service
  • Guests mentioned hot tubs 13 times
  • Guests praised the indoor pool

Feedback From Real Customers

Stephen Andert

All the usual amenities of a Hampton Inn My room had fridge, microwave, desk and couchThe pool and hot tub looked great, but I didn’t have my bathing suit so I didn’t use them

The staff were outstanding, going above and beyond with a couple special requests I had

Kade Pedersen

Completely incompetent We came in expecting to stay one night but that night we decided we would need another night At 8:30am I went down and asked them if I could extend one night

The girl at the desk said their system was down so they couldn’t do anything but the man next to her said it wouldn’t be a problem and asked for my room number and said they would take care of itFast forward to 1:40pm I come back and am told they can’t extend my stay, that they’re full Their general manager Brian tells me sorry they have a big group coming in taking all the rooms (Sounds like something they would have known about and let me know when I first asked to extend my stay)So I ask what time they need me out by and they say they can extend it to 2pm (giving me 20 minutes to pack up my wife and three kids)Before I left I asked when their system came back online which they told me was around 10:45am So I asked why they didn’t let me know during the two and half hours after their system was back and was told “we didn’t know what room you were in” when I told them they asked me for it l when I wanted to extend, I just got smilesSo if Brian’s boss Darcy is reading this just know these are the brilliant people working for you

13. Fairfield Inn & Suites by Marriott Provo Orem (3-star hotel)

About this hotel

Set in a commercial area off Interstate 15, this informal hotel is 7 miles from Brigham Young University and 13 miles from the Thanksgiving Point Golf Club.The warm, unfussy rooms come with free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and Keurig coffeemakers; some add sofabeds. Suites have separate living rooms.A complimentary hot breakfast buffet is served in a colorful dining room. Other amenities include a gym and an indoor pool. There’s a coin-operated laundry.

Things You Need to Know

  • Guests liked the unfussy rooms
  • 8 min drive to Evermore Park
  • Guests praised the service
  • Guests praised the fitness center, which has weight machines
  • Guests liked the indoor pool

Feedback From Real Customers

Crystal Warg

Clean and the beds are so comfortable The most amazing part was the customer service we received from Kim W She was so polite and sweet

She went out of her way to get us our wedding rate and ensure we had a room to stay in if needed for a second night She remembered us at every pass and left us the kindest note I have never stayed somewhere so clean nor have I ever received this level of customer service Please tell her I will never forget her She made our trip memorable

julia furgeson

Wish I could rate this 0In town for the week for work and they set me up in this hotel Everything was supposed to be covered and our travel department had been coordinating with the hotel on payment but when I got checked in they asked to swipe my card for incidentals and charged the whole week onto my credit and they had no idea who I should talk to or what I should do about the fact that it was chargedDuring my stay, my room was not cleaned despite me leaving off the do not disturb sign

On top of that, my company booked me for one more night during my stay, I called the front desk and they told me I needed to check out of my current room and move to another one so I had to pack up and take all of my luggage to work When I went to check back in they gave me my SAME ROOM so I completely packed up and lugged everything around for no reasonThe cherry on top was that when I finally got back into my room I was CHANGING and a man WITH A KEY unlocked my door and walked in The only explanation I was given was that they had a miscommunication and he thought the room was vacantI can understand booking and payment issues, I know I will be getting a refund onto my card now, but after all the terrible service and a man using a key to walk into my room while I had clearly checked in at the front desk, I have to speak upI worked with the same front desk woman through this entire process and her customer service was terrible She seemed extremely annoyed with me every time I spoke to her or asked her a question to the point that a coworker of mine pointed out that she was being rude and unhelpful This same coworker was booked at the hotel next to this one and said they received amazing service and loved their stay I will never book at this location again

Chris Ben

Stopped here for the night Woman at front desk was nice got us checked in quickly and gave us directions to the car wash Room was a little small but well appointed, clean, and stylish

Shower instead of a tub which I love I would stay again and I would recommend this hotel I saw some other reviews complaining about the free breakfast It’s like that in the hotel industry Although I’ve not had breakfast here I would not bypass this hotel because it that We did not use wifi as we have mobile hotspots Thanks for a nice stay

14. Holiday Inn Express & Suites Orem-North Provo, an IHG Hotel (2-star hotel)

About this hotel

This suburban hotel is 4.6 miles from Brigham Young University, 5 miles from the Utah Valley Convention Center and 16 miles from the Sundance Ski Resort.Contemporary rooms have minifridges and microwaves, plus desks, flat-screen TVs and free WiFi. Kids 19 and under stay free with an adult.Amenities include a free hot breakfast buffet, an indoor pool and a fitness center. There’s also a 24/7 convenience store, business center and meeting room. Parking is complimentary.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 9 min drive to Woodbury Art Museum
  • 9 min walk to nearest train station
  • Guests praised the friendly service
  • Guests praised the restaurant
  • The fitness center has free weights and elliptical machines
  • Guests praised the indoor pool and liked the hot tub

Feedback From Real Customers

Mandi Jones

I can’t recommend and say enough about this hotel Staff is amazing, kind and helpful Breakfast is really good, lots of options

Many times the gentleman was bringing more out close to the end time, when other hotels would just let it run out then wait to close the line, not here They made sure everyone was served My husband works at 4 am and this gentleman that helps with the breakfast gave him a few breakfast sandwiches to warm up in our room since he was always gone for breakfast Large rooms with comfy beds We had the room with the pull out couch and it was comfy as well Very pet friendly hotel, just pick up after your pet as I noticed some don’t I’d hate to see others ruin pets being able to come because pet owners aren’t doing their job cleaning up after their pet We were doing an addition on our house and had to stay here 6 days The customer service we received during our stay was top notch Highly recommend

Eric Jones

Very nice and clean place to stay Good breakfast options and no issues at all The staff was friendly, the parking was good, and would absolutely stay here again

The value was good overall – everything is high in this area but as compared to other options, the value is still good There are places to eat within walking distance and many more within a few miles The area that this hotel is in is very desirable Highly recommend

15. Residence Inn by Marriott Provo North (3-star hotel)

About this hotel

Set 2 miles from Brigham Young University, this modern all-suite hotel is 14 miles from skiing at Sundance Mountain Resort and 6 miles from Provo Airport.Bright, contemporary rooms ranging from studios to 2-bedroom suites offer free Wi-Fi, kitchenettes and flat-screen TVs. Suites add separate living areas and additional TVs.Freebies include hot breakfast, an area shuttle, grocery delivery service and regular evening socials with snacks. Other amenities include an indoor pool, a gym and outdoor space with BBQs. There’s a 24/7 business center. There’s also a coin-operated laundry.

Things You Need to Know

  • Guests liked the large rooms, which have refrigerators
  • The rooms have kitchenettes
  • Walking distance to Brigham Young University Museum of Peoples and Cultures and Brigham Young University Museum of Peoples and Cultures
  • Guests liked the service
  • Guests mentioned hot tubs 10 times
  • Guests mentioned “Housekeeping” 11 times

Feedback From Real Customers

John

Stayed here for seven days and had an excellent experience The view of the mountains is amazing The hotel itself is a bit dated so don’t expect granite countertops and modern light fixtures but it was very clean, had most of what I needed to cook and the staff were friendly and helpful (front desk, shuttle drivers and cleaners)

The price was very reasonable for a room that includes a living area and a kitchenette, highly recommend!

::

The staff is amazing Thank you Marriott staff at North Provo Residence Inn I appreciate the hospitality, friendliness, and service provided during my stay

The location is great and was centrally located to where I needed to travel to every dayI was not satisfied with the room conditions of the property for a Marriott compared to other Residence Inns The details matter a lot and this property needs to make improvements

Timothy Te

The hotel here is pretty dated but how clean and how friendly the folks working here makes up forIt The elevators have an odd smell to it and some of the pots, pans and utensils will need replacing soon For those traveling through and need a place to stay, this is a good hotel to stay at

There is no charge for parking at this location I do not know if free breakfast at this location but from my stays at other residence inn locations they usually do offer free breakfast

16. Hyatt Place Salt Lake City/Lehi (3-star hotel)

About this hotel

This informal modern hotel in the suburb of Lehi is 2 miles from Thanksgiving Point garden and museum complex, and 10 miles from Loveland Living Planet Aquarium.Minimalist rooms feature partially separated sitting areas with pull-out sofas. They come with coffeemakers, minifridges and wet bars, plus flat-screen TVs, iPod docks and free Wi-Fi; some offer mountain views. Suites add living rooms.Parking, electric car charging and a local shuttle service are free. Breakfast is available. Other amenities include a 24-hour snack bar, a mini-mart and a cafe/bar. There’s a year-round heated outdoor pool, a hot tub and a 24-hour fitness room.

Things You Need to Know

  • Guests praised the clean rooms
  • 5 min drive to Thanksgiving Point
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “outlet stores” 34 times
  • Guests praised the fitness center, which has weight machines
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Onearm shooter

Sitting right across the road from traverse mountain outlets and strap tank brewery this has been one of the best hotels I gave stayed at in a while Staff was very helpful and friendly We had a small issue that maintenance came and fixed, he even asked if he wanted him to come back later or fix now so he wasn’t in our way

They have a pool, gym, conference rooms, free breakfast not just bagels and toast but eggs, potatoes, cereal, lots more The only complaint I have is the bed in our room was stiff, everyone else slept fine I would stay here again even if I had to drive 30+ minutes to get where I was going Great Job!!!

Nicholas Stewart

Horrible the only hotel I’ve stayed at that actively felt like they were looking for ways to rip you off1) their page on Hotels

com says “pet-friendly” my wife called to confirm that before check-in during check-in, the clerk noted the cat as she began checking my family in until a manager happened to walk by he saw the cat and said, “We don’t accept cats” after an hour of arguing, he finally let my family check in, which led to…2) sudden inexplicable mystery fees! on day two, the front desk called and said they forgot to charge us the cat deposit how odd that the cat was discussed with the manager for over an hour the day prior and not once did the manager mention this deposit it seems like a contradictory business practice, to charge a fee for something that you don’t allow in the building at all forgive me for thinking that the more likely explanation is that the management experienced a sudden bout of vindictiveness which is further evidenced by…3) the missing thousand dollars! we check this morning, expecting to find that the hotel returned the pet deposit to us they had not in fact, they helped themselves to another $1,000 and change oddly enough, the exact cost of our stay, times twothe front desk clerk initially said the first one was an authorization charge after we explained that, no, you don’t make an authorization charge by taking the cost of the stay and multiplying it by two, she shifted gears to, “it was an accident”imagine if the rest of us could use that excuse when we take a thousand dollars that doesn’t belong to us “oopsie daisy!,” you say to your employer “i didn’t mean to take my paycheck twice! accident!”if you HAVE to stay with this amateur hour operation, get an itemized receipt don’t let them rob you too

NICHOLLE CHRISTISON

Professional and friendly staff Very clean hallways and room (king size bed and couch) had no musty smells or outdated feels Excellently full pillows

Bathroom was very clean and no mold etcFree breakfast was better than expected Would 100% stay here again Very nice for the cost

17. Hampton Inn Lehi-Thanksgiving Point (3-star hotel)

About this hotel

This modern hotel is a mile from the shops, cafes and museums at Thanksgiving Point. It’s also 10 miles from Utah Valley University.Simple rooms include free Wi-Fi and flat-screen TVs with HD channels, as well as minifridges, coffeemakers and microwaves. Some rooms have pull-out sofas.Freebies include hot drinks, parking and hot breakfast (served daily on-site), as well as takeout breakfast bags. There’s a 24/7 snack shop, an indoor pool and a gym.

Things You Need to Know

  • Guests praised the beds
  • 4 min drive to the Museum of Ancient Life at Thanksgiving Point
  • 13 min walk to nearest train station
  • Guests liked the service
  • Guests mentioned hot tubs 13 times
  • Guests praised the indoor pool

Feedback From Real Customers

Heather Swearingen

We stay here when visiting family Sharron and Kyle are so accommodating to their guests! Our rooms are always clean along with the rest of the common areas in the hotel

thanks Gina! We needed some Ibuprofen one night and the young man at the front desk offered some up so we didn’t have to run out to get some A plus service from everyone we deal with We look forward to our next visits

Colin Marson

Worst Hampton Inn experienceHad requested a room on the main floor in our reservation Not available

Room stunk – window was left open Window was so dirty (picture attached)Fridge didn’t workAC would turn on intermittently even when it was turned off manuallyIce machine was out of serviceNo hot water in the sink or shower ( evening when we arrived or next morning)Breakfast selection was terribleTried communicating with a manager – none on site (Hilton website – is not conducive to making a complaint Although we have received surveys in the past from our stays @ Hampton Inns – nothing was forthcoming this time)Although we have stayed at this location in the past – this was definitely a disappointment

Steve Garvin

Worst customer service EVER! The hotel general manager, or “top dog” (as he called himself) just hung up on me when I called to get the regional manager’s number to address my issue of leaving items in my hotel room closet, totally my fault I called to have them check the closet, the manager said nothing was found, you can call back tomorrow…no offer to take my name and number When I called a second time to get the regional’s number, I was told “Sir, you just misplaced your stuff” (I always misplace my suit for my sons wedding, a coat, two shirts and tie!)

He raised his voice as he assured me that all rooms and closets are thoroughly check after each customer…I said I know they don’t because my son and his family stayed in another room and had “used” bathroom towels piled up in their closet “Sir, you are questioning the integrity of my staff!” No, I replied, I just want the closet checked in room 211 “I am sure you just misplaced your items sir” I didn’t want to argue so I just asked again for the regional managers phone number…”we don’t give that out, there’s no way I am giving that to you…you would have to call corporate Okay, can I have that number? You can find it online…click He hung up on me…unbelievable! I wasn’t even going to complain to him about how his desk clerk the night we checked in could not figure out how to process an online reservation combined with an added night that we booked I did mention to the GM as a courtesy when we did check out that they needed to fix the faucet in our room…oh yea, those faucets are a horrible design he said, they spin and leak water all over the counter Exactly, I said…it’s a known issue, he replied Breakfast food and service was great, location is great, the leader of this hotel not Great at all, except in his mind You just lost a customer and actually made a very easy situation to address a BIG issue, because he didn’t know how to simply listen to a customer, address the concern without sarcasm, and find a resolution Now, I will voice my experience to everyone I know… family, fellow business travelers, etc I will now use this as a story in my business and training meetings across 5 surrounding states, including UT, of how NOT to solve a customer need/request Yes, Top Dog, you will be famous for this horrible interaction and how your condescending attitude has now made you a legend for the wrong reason I will insure that I do get to speak with your regional manager and let that person know what a poor GM they have hired and how that person has damaged the reputation of Hampton Inn! NOT a Top Dog in any sense of the word!

18. SpringHill Suites by Marriott Lehi at Thanksgiving Point (3-star hotel)

About this hotel

Off Interstate 15, this casual all-suite hotel is a 4-minute walk from the Butterfly Biosphere and a 6-minute walk from the Museum of Ancient Life at Thanksgiving Point.Relaxed suites offer free Wi-Fi and flat-screen TVs, plus desks and living areas with sofabeds. All feature coffeemakers, minifridges and microwaves.A breakfast buffet and parking are complimentary. There’s also an indoor pool, a hot tub and an exercise room. Other amenities include a terrace, a lobby lounge and 24/7 business center, as well as a coin-operated laundry.

Things You Need to Know

  • Guests liked the clean rooms
  • Walking distance to Thanksgiving Point and Butterfly Biosphere
  • 10 min walk to nearest train station
  • Guests liked the friendly service
  • Guests mentioned hot tubs 16 times
  • The fitness center has weight machines

Feedback From Real Customers

Rachel Holding

This room was spacious, clean, and well stocked of soaps, shampoos and other toiletries The outlets worked well and the trundle bed was a very comfortable couch in the room The TV was on a swivel and made it easy to see from the bed and the couch on the two sides of the room which had a small wall divider

The room was also well stocked with coffee makings and towels The breakfast in the mornings was served promptly and early They had juice, cereal, individual cartons of milk, packaged Belgian waffles, egg sausage muffins and fresh fruit The staff at the front desk was courteous and knowledgeable The parking lot was cramped in the front and dark in the back, it made it hard to find great parking The key return was easy at checkout In all a great stay for our wedding night

Jordon Hofman

You can’t ask for a better location! This hotel is right next door to Thanksgiving Point and right across the freeway from the Traverse Mountain Outlets It’s only an exit away from IKEA and ten minutes or so from the Hale Center Theatre It was perfect for our weekend getaway! The whole place was so clean and well kept

The room had two beds plus a couch with a pull out trundle It comfortably slept our family of 5 The breakfast was abundant and well stocked They even had hot breakfast sandwiches and burritos available that were great to take and go My girls loved swimming in the indoor pool and hot tub There was even a little gazebo area outside for relaxing and reading I would definitely stay here again!

Casey Swain

Great place to stay and our family loved the continental breakfast Waffles, oatmeal, fruit, egg omelet, with milk and juice There was more but I’m unable to remember it all! The room was decent there a few things like the shower curtain rod was falling off

There was also a small pool and a small hot tub Don’t let the pictures fool you! They are pretty small! But they do have a small gym which is pretty good considering other hotels only have a treadmill and a mirror!

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