hotels with penthouses in Easthampton, MA

1. La Quinta Inn & Suites by Wyndham Springfield MA (3-star hotel)

About this hotel

A 6-minute walk from the Springfield Amtrak train station, this casual downtown hotel is also a 0.5-mile walk from the Dr. Seuss National Memorial Sculpture Garden.Minifridges, microwaves and coffeemakers are included in each modern room and suite, as well as free WiFi and flat-screen TVs with premium HD channels. Suites add separate living rooms with sofabeds. Kids 18 and under stay free with a parent or grandparent.An indoor pool and a fitness center are offered, as well as complimentary continental breakfast and parking. Amenities also include a 24/7 business center and event space.

Things You Need to Know

  • 4 min drive to the Naismith Memorial Basketball Hall of Fame
  • Guests liked the restaurant
  • Guests mentioned the rooms are clean but small
  • Some guests complained about the bathrooms
  • Guests mentioned “Continental Breakfast” 16 times
  • Guests mentioned “waffles” 16 times
  • Guests liked the breakfast
  • Guests praised the bar

Feedback From Real Customers

Kelly Morgan

Location was terrific! Check in staff were not friendly and seemed bothered Room had a non working warm refrigerator that was replaced by hotel maintenance when I complained During the exchange of refrigerators, the broken one leaked nasty water all of over the floor and rug

When I asked for another towel to dry the floor more I was questioned as to why Shower curtain would not close which sprayed water everywhere and a gap in the ceiling Very few small bath towels and even though stayed two nights, we were not provided with more Our room was adjoined to another separated by a closet locking door Thin walls and could hear neighbor with loud children trying to open their side of the door throughout the night and early hours Did not sleep well “Complimentary breakfast” was not good Hotel staff did not maintain well and when anyone asked the staff questions you were given a rude and snarky response Staff seemed to be hating their jobs Food was subpar and if you weren’t there early it ran out quickly with crowds of children being unsupervised just running around dumping things on the floor Beds and linens were comfortable and clean The check out staff person was friendly Pool was nice and clean but difficult to enjoy due to unsupervised and yelling children Probably would not stay here again Majority of the staff need customer service training

Theresa Castillo

DON’T STAY HEREIt’s dirty, they’ll double charge you & it’s hell getting the hotel to refund youI don’t ever do reviews but people need to be warned

I booked through a 3rd party so no refunds available That a was a mistake The place is dirty & my family got sick You can see corners with dirt, lamps with layers of dust b/c housekeeping does the bare minimum The sanitizer in the fitness room was empty but there’s a sign to please sanitize equipment after use Housekeeping is slacking & my family left with sore throatsAlso they have a very rude front desk woman who is very unhelpful Upon checking out I told her that I was being charged for an extra night & that rude woman interrupted to say that I wasn’t b/c that was a pending charge for incidentals I informed her the pending charge was not in the amount of $50 but a specific amount like an extra night She said it’s only pending & won’t postWell, it did postI’ve been calling for over a week & keep getting the same rude woman who says that I need to speak to the manager but the manager isn’t there AND THEN hangs up on me I’m now going through my bank to get my refundI’m warning you This place isn’t worth it If you’re reading this, look for another hotel

2. Fairfield Inn & Suites by Marriott Springfield Northampton/Amherst (3-star hotel)

About this hotel

Off US-5, this unpretentious hotel is a mile from The Botanic Garden of Smith College and 10 miles from Skinner State Park.Featuring carpeted floors and bright accent walls, the laid-back rooms and suites offer free Wi-Fi, flat-screen TVs and minifridges, plus microwaves, and tea and coffeemaking equipment. Some have sitting areas and/or pull-out sofas.Breakfast is complimentary. Other amenities include a gym, a convenience shop and an indoor pool, plus meeting space.

Things You Need to Know

  • Guests praised the rooms, which have microwaves
  • Guests praised the bathrooms
  • 5 min drive to the Smith College Museum of Art
  • 13 min walk to nearest train station
  • Guests praised the friendly service
  • Guests liked the restaurant
  • Guests praised the fitness center, which has free weights
  • Guests praised the indoor pool

Feedback From Real Customers

Nathan Santos

I have seen better Marriot hotels before Small swimming pool Nice room with sheets and bedding

I spent my time in downtown Northampton and the journey from the hotel was pretty smooth I did most of the research for staying in West Massachusetts and this hotel was fine We had a good time and it was worth the drive from the east We made memories, but hotel quality was 3 stars

3. Residence Inn by Marriott Springfield Chicopee (3-star hotel)

About this hotel

Off I-90, this informal extended-stay hotel is 3 miles from Westover Air Reserve Base, 7 miles from Mount Holyoke College and 8 miles from Naismith Memorial Basketball Hall of Fame.The contemporary studios come with kitchens, sofabeds and free Wi-Fi, plus flat-screen TVs. The 1- and 2-bedroom suites add separate living areas.Freebies consist of a hot breakfast buffet, parking, and regular evening social with snacks, as well as a grocery delivery service. Other amenities include a convenience store, an indoor pool, a fitness center, and an outdoor space with BBQs.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests praised the rooms, which have refrigerators
  • 10 min drive to Chicopee Memorial State Park
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the indoor pool

Feedback From Real Customers

Katy Phillips

Hotel staff were friendly and hospitable The place is immaculately clean Our room was fantastic- very large, looked new, and had many amenities

The pool area was nice and had an outdoor basketball court and fire pit area next to it There’s also an indoor exercise room The hotel offers breakfast with your room Nearby there are many stores and restaurants if you need anything

4. The Hotel Northampton (3-star hotel)

  • Address: 36 King St, Northampton, MA 01060
  • Phone: (413) 584-3100
  • Ratings: 4.3 (793 reviews) Very good
  • Website : The Hotel Northampton
  • Check-in time: 2:30 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Traditional hotel offering free continental breakfast, parking & Wi-Fi, plus a cafe & a tavern.

About this hotel

Built in 1927, this traditional, redbrick hotel is a 4-minute walk from the Iron Horse Music Hall and an 8-minute walk from Smith College.Bright, classically furnished rooms come with free Wi-Fi and flat-screen TVs. Upgraded rooms and suites have balconies, whirlpool tubs, fireplaces and/or kitchenettes. Room service is offered.Continental breakfast and parking are complimentary. Dining options include a casual cafe and a fine-dining restaurant in a reconstructed 200-year-old tavern. There are also meeting rooms and two ballrooms used for events and weddings, plus 24-hour business and fitness centers.

Things You Need to Know

  • Guests praised the beds
  • Guests liked the clean rooms but some complained about the kitchenettes
  • Walking distance to the Parsons, Shepherd, and Damon Houses Historic District and the Smith College Museum of Art
  • One of the few hotels in the area with room service
  • Guests mentioned “brunch” 37 times
  • Guests praised the nightlife
  • Guests liked the bar

Feedback From Real Customers

Mike Guigli

I was at Hotel Northampton in May of 2022 for two nights The first night being the night before my daughter’s wedding It was an unusually warm couple days and the air conditioning in our room was less than adequate

This was not a big deal for me but my wife is sensitive to warm/hot room conditions so it was an issue for her The first night the fire alarm system sounded at about midnight and lasted for about 15 min I dealt with that OK When it went off again at about 2 am many people (including me) evacuated the building and were allowed in again 45 minutes later Remember what I said earlier it was the night BEFORE MY DAUGHTER’S WEDDING I got about 3 hrs of fitful sleep total and was not in good shape on her wedding dayI waited until now Aug 4 2022 to write this review as I hoped to replace my forever memory of Hotel Northampton as a place that never acknowledged my inconvenience and proactively did nothing Management knew a large wedding party was there and did refund the rental costs of a few guests that asked for it I didn’t ask then and won’t ask now; excellent customer service doesn’t wait to be askedThat’s it I’m done, just wanted to share a very personal experience

Alex Gorniak

My wife and I recently stayed at the Hotel Northampton in the Gothic Garden Suite for our wedding weekend We really enjoyed our spacious room especially for having our brides and groomsmen over prior to the wedding Hotel Northampton was great to work with during our planning process to block hotel rooms for our guests as well as hand out gift bags when our guests arrived

Additionally, Hotel Northampton is located in the heart of Northampton which made it very easy to walk to nearby restaurants/stores We highly recommend a stay at this wonderful hotel and could not have asked for a better wedding weekend accommodation!

Jama Barreh

The building is updated nicely but it shows its age in few place such as the elevators I found the room to be very clean and comfortable The staff is EXCELLENT

Very welcomingWalkable distance from Smith College and Main St

5. Hampton Inn & Suites Springfield/Downtown (2-star hotel)

About this hotel

This relaxed hotel is less than a mile from Interstate 91, Naismith Memorial Basketball Hall of Fame and the MassMutual Center arena.Understated rooms offer complimentary Wi-Fi, flat-screen TVs and coffeemakers, plus microwaves and minifridges. Suites add pull-out couches and wet bars.Freebies include parking, and a hot breakfast buffet served in a bright, airy dining area. There’s a heated indoor pool and a 24-hour gym, in addition to coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the rooms, which have TVs
  • 6 min walk to the Naismith Memorial Basketball Hall of Fame
  • Guests praised the friendly service
  • Guests mentioned lobbies 13 times
  • One of the few hotels in the area with a casino
  • Guests praised the nightlife
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Dana Hludik

The hotel didn’t have our reservation on file with the confirmation number received via Expedia We paid roughly $50 extra for a room that accommodated the # of guests in our party with a pull-out couch (not comfortable) The staff were super nice and the rooms were clean

I wish that they at the very least didn’t charge the extra money for an inadequate room The room we originally booked for two nights was available our second night and it was much more pleasant

Sammy Euston

Had no choice but to stay since we got in late and were exhausted by the drive but I’ve stayed in a good number of Hampton inns and this was by far the *worst* one! Stains everywhere, including one suspicious brown stain on the seat of the chair, bathroom had repairs done but they were awful and the tile needs new grout asap, there was still trash from previous guests in the cans, grass clippings all over so I know it wasn’t vacuumed Bed was noisy Hallways also had trash that wasn’t cleaned up

The front desk lady was very short with us Didn’t explain anything Didn’t even tell us our room number just wrote it on the key card envelop and sent us on our wayArea the hotel is in isn’t great either, parking lot had a ton of trash about including a dirty diaper that wasn’t cleaned up the next morning either Disgusting Stay anywhere else Not here

Ken Llamas-Figueroa

Stayed here for a quick overnight and I was happy to not be the one paying for the stay

The rooms were good size but nothing out of the normal I found hair in the bathroom that was from a previous guest so that didn’t instill much confidence in the cleaning The location was absolutely atrocious for me Located next to the freeway, I was able to hear all of the vehicle noise making it difficult to sleep The elevators were also extremely nerve racking to go on

6. Hampton Inn Chicopee/Springfield (4-star hotel)

About this hotel

Set 3 miles from Westover Air Reserve Base, this modern hotel is 10 miles from Naismith Memorial Basketball Hall of Fame and 7 miles from Springfield Armory.Contemporary rooms feature free WiFi and flat-screen TVs with HD channels, plus coffeemakers, desks and custom-designed beds. Suites add separate living areas. Some rooms and suites also have whirlpool tubs.In addition to free parking, an area shuttle and hot breakfast (or weekday breakfast bags to go), there’s an indoor pool and a fitness center. Other amenities include a coin-operated laundry and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • 9 min drive to Chicopee Memorial State Park
  • Guests praised the friendly service
  • Guests mentioned hot tubs 13 times
  • Guests praised the indoor pool

Feedback From Real Customers

Tara Hotaling

Very nice hotel The pool is open from 9-9 (For the kids) 🙂 They have a very delicious Breakfast, with tons of choices

Pricing isn’t bad either Once again though, I am all about the interactions The Gentleman that works at the front desk that checks you in was very nice Greeting us and chatting with us about our stay Can’t ask for better service!!!

Hannah Branham

Stayed for 3 days for work the room was very clean when I walked in I mean you could smell they just finished cleaning it was great The bed is really comfy has a really nice comforter and pillows The bathroom was very clean only problem with the whole experience was that the toilet kept getting clogged when I first walked in it already needed to be clogged before using it and also the sink wasn’t letting out water seems to be a little plumbing issues but room was comfy and cosy most of the employees were very nice and accommodating the pool is very nice it’s heated no salt water the gym also has a few good things to use and a water station

All and all great experience

Michael Bath

It’s a decent enough hotel Clean, friendly service, etc However, it appears as though it hasn’t been updated in quite some time

Decor was much more dated than many Hampton Inn’s I’ve stayed at Television was also quite small Location is okay, but there’s virtually nothing within walking distance unless you like crossing very high vehicular traffic areas, there is at least a Starbucks across the parking lot

7. Homewood Suites by Hilton Holyoke-Springfield/North (3-star hotel)

About this hotel

Off Interstate 91 and opposite Holyoke Mall, this relaxed all-suite hotel is 8 miles from the Naismith Memorial Basketball Hall of Fame and 13 miles from Six Flags New England.Traditionally furnished studios come with kitchens, dining tables and free Wi-Fi, plus pull-out sofas and flat-screen TVs. The 1- and 2-bedroom suites add separate living rooms.Complimentary perks consist of parking, hot breakfast and weekday evening receptions, as well as a local shuttle and a grocery shopping service. Additional amenities include a fitness center, an indoor pool, a hot tub and a convenience store.

Things You Need to Know

  • Guests praised the kitchenettes
  • 10 min drive to the Wistariahurst
  • Guests praised the friendly service
  • Guests mentioned “shopping malls” 16 times
  • Guests liked the hot tub, mentioned 14 times in reviews
  • The fitness center has elliptical machines and treadmills
  • Guests praised the indoor pool

Feedback From Real Customers

Colleen Taylor

One of the best hotel experiences I’ve had The staff members were helpful and friendly Any requests we had for things like more pillows or towels were taken care of immediately

We even needed help with the television in the room and they were very responsive with that The hotel/our room was immaculate Breakfast was delicious both mornings I would absolutely stay here again

Doreen Villanueva

This hotel is very nice The suites are big and have a kitchen which is wonderful if you are staying for business, as I did Bed was very comfortable as well, and I am very picky about beds

The ONLY problem was the horrendous smell of marijuana all over the hotel, even in my room I could not escape it and it was really difficult not to let it ruin my stay People were allowed to smoke right outside the entrance doors and in their cars, but that smell goes everywhere People were obviously smoking in their rooms and there was nothing that staff could do about it The smell would come into my room from the hallway and through the heating vents It was awful I can’t believe that a big hotel like this cannot address this problem

Airess Hunter

The rooms are clean but the thermostat in my room doesn’t work properly It needs to be replaced The bedroom door is coming of the hinge

I feel like for the price that they charge people, these shouldn’t be issues They only clean rooms on certain days Of your floor is the floor they are doing that day, you have to call them and request it

8. Hotel UMass (2-star hotel)

  • Address: 1 Campus Center Way, Amherst, MA 01003
  • Phone: (877) 822-2110
  • Ratings: 4.3 (286 reviews) Very good
  • Website : Hotel UMass
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Warm quarters in a casual hotel on campus offering free Wi-Fi & breakfast, plus meeting/event space.

About this hotel

Set on the University of Massachusetts Amherst campus, this relaxed hotel and conference center is 4 minutes’ walk from Campus Pond and 2 miles from the Emily Dickinson Museum.Casual, warmly furnished rooms come with free Wi-Fi and flat-screen TVs, plus Keurig coffeemakers and iPod docks. Suites add living areas, kitchenettes and wet bars.Freebies include secured parking, continental breakfast and evening refreshments, as well as access to a nearby gym. There’s also a business center, and meeting and event space for up to 10,000 guests.

Things You Need to Know

  • Guests liked the rooms
  • 6 min walk to University Museum of Contemporary Art
  • One of the few hotels in the area with a restaurant
  • Guests praised the breakfast
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Froede VF

Stayed here once, was ok Front desk mostly empty, breakfast stale Mostly disappointed at their insane method for booking for family weekend

Wasted over an hour each with my wife (totaled over 500 calls), got through a couple times only to be hung up on immediately Anything would be better, run a damn lottery, open an online list to get reservations Also not at all inclusive (I’m hard of hearing but phone is the only way they accept reservations for that weekend) Didn’t even have the courtesy to post to their site when they were fully booked Leaves a bad taste, will unlikely every stay there again despite the obviously ideal location for a parent of a student I feel bad for the people that have to work the phones, they are the only ones treated worse than the families

9. Courtyard by Marriott Hadley Amherst (3-star hotel)

About this hotel

This modern hotel off Highway 9 is a 1.3-mile drive from the University Business Park and a 1.7-mile drive from the Amherst Golf Course.Contemporary rooms offer free WiFi and flat-screen TVs with premium cable channels, plus desks, minifridges and coffeemakers. Suites and upgraded rooms add pull-out sofas and microwaves.Social spaces include a living room-style lobby, a courtyard with a fire pit, an American restaurant and a cocktail lounge. There’s also a business center and meeting space, including a large ballroom. Other amenities include an indoor pool and an exercise room, plus free parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 6 min drive to the Emily Dickinson Museum
  • Some guests disliked the bathrooms
  • Guests liked the service
  • Guests mentioned beds 19 times
  • Guests mentioned pools 15 times
  • The fitness center has elliptical machines and treadmills

Feedback From Real Customers

dnvrhocky

Christine and Joanne are super friendly at the front desk The hotel is clean and quiet and has on site parking They have limited staff post covid, but you wouldn’t know it from the upkeep of the hotel

They offered complimentary coffee since the bistro was closed, due to lack of help I wish more Courtyards did this The room was quiet and nobody was slamming doors or making a lot of noise Overall, the staff at this hotel does a great job

Corey Trusty

I usually don’t write this long of a review, but in this case I felt it was very necessary This was not my best stay at a Marriott property When I arrived and got my keys I had to come back down and have them rekeyed because when I got to the room they didn’t work

There was also no digital key which could have alleviated some of this They were curtesy’s enough to ask if I wanted my room service during my 3-night stay and I said “No” but they were gracious enough to provide service anyway by making the beds and taking out the trash and leaving all the dirty towels The breakfast was laughable but the lobby area was nice, inviting and had TVs everywhere which was definitely better than the one I had in my room in which the service kept messing up Very annoying The beds were comfortable and the shower had great pressure and hot water The room though dated was comfortable and the wifi worked well It was definitely different than what I was used too The laundry area needed a little TLC because it was a little dirty, but the washer and dryers worked very well It is also where I found that my keys didn’t work again even though I kept them in a sleeve and away from my cell phone So it was back down to the front office to get them rekeyed, again I was also shorted a quarter in the $10 roll the hotel provided me which though a small mistake, it was inconvenient and was very indicative of my stay there Lastly, I would say the best thing this hotel had going for it was location Though in a very small town it was on the main drag so everything you needed was within very close proximity of the hotel Unfortunately, my son and I were glad to depart No other facilities were used during the stay (ie the gym, pool or business area)

10. Fairfield Inn & Suites by Marriott Springfield Holyoke (2-star hotel)

About this hotel

Less than a mile from the Holyoke Mall, this laid-back hotel off Interstate 91 is 9 miles from the Naismith Memorial Basketball Hall of Fame.Warm, unfussy rooms offer complimentary Wi-Fi, flat-screen TVs and pillow-top mattresses, in addition to minifridges, and tea and coffeemakers. Studios add microwaves and pull-out sofas, while suites provide separate living rooms.Free amenities include parking and a hot breakfast buffet. There’s also an indoor pool and a gym, as well as a colorful guest lounge.

Things You Need to Know

  • Guests praised the unfussy rooms, which have microwaves
  • The unfussy rooms have coffee makers
  • Guests praised the bathrooms
  • 9 min drive to the Wistariahurst
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests praised the fitness center, which has weight machines
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

C HILL

This hotel is super outdated It needs to be completely renovated We had a problem with our plumbing in both the toilet and shower, the heating system emitted a burning smell, the ceiling entry light flickered constantly, and the electric keypad on the door was broken so we had to keep going down to the front desk

I couldn’t express my frustration to the housekeeping staff because the ones on duty didn’t speak English well I would have given 1 star but the staff was very accommodating and the manager helped us a lot I love the Marriott brand but I wouldn’t stay here at this location again until they bring this place up to code

Don Dude

Well maintained, clean, and comfortable rooms A very quiet location actually, but not far from 91 so good access Pool, gym, etc amenities, breakfast is typical mix of hot and continental

Staff is VERY helpful and pleasant All the HVAC in the rooms is in excellent working conditionParking area is a bit tight, but there is a place to park, just not the most convenient in the highway side lot areaDefinitely a great option if you want kind of a Centralized location for the Hartford/Springfield/Northampton/amherst area Not a tonne of restaurants or brewpub/taprooms nearby, but many within a 15-20 minute drive, so not bad

Jessica Medina

Easy to get to from I91 We came with young children The property was very clean! The staff were very welcoming and professional

Maid staff were respectful of personal property, we came to a clean room when we went out for the day The pool area had a shower to rinse off and clean towels Continental breakfast was pretty decent I would consider coming again!!

11. Courtyard by Marriott West Springfield (3-star hotel)

About this hotel

Off Route 5 and near the Connecticut River, this unpretentious hotel is 5 miles from the Naismith Memorial Basketball Hall of Fame and 6 miles from the Springfield Armory National Historic Site.Relaxed rooms provide free Wi-Fi, flat-screen TVs and minifridges, as well as tea and coffeemaking facilities. Suites sleeping up to 5 people add separate living areas.There’s an airy restaurant/bar. Other amenities include an indoor pool, a fitness center, and meeting and event space. Breakfast is available for a surcharge.

Things You Need to Know

  • Guests praised the rooms
  • Guests mentioned the service is friendly
  • Guests mentioned beds 14 times
  • The fitness center has weight machines and treadmills
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Raul C

Worst hotel experience in my life I am willing to bet my last dollar the most of the 5 star reviews on this page are fakeThings they won’t tell you before you book: Indoor pool has a 5 person limit (and time slots were booked our entire stay)

Elevator out of service the entire stay Thermostat out of service the entire stay No microwave in the room The hotel is dingy, it looks nice in their pictures but trust me, this place is like a renovated Super 8 that had lipstick thrown on the pigStaff was rude from the beginning They lied and said there were no rooms available for early check-in until other families from our group arrived with our kids and were making noise in the lobby Then, magically, dozens of rooms opened up After that, the guy at the front desk decided to make his own rule that kids weren’t allowed to be in the hotel common areas without an adult We were treated like prisoners by the staff the entire stayAlso, don’t eat the breakfast My son waited an hour for cold pancakes When we told the worker that they forgot the bacon, he did apologize and return with his bare hand full of cold crumbled up bacon which I declined

12. Residence Inn by Marriott West Springfield (3-star hotel)

About this hotel

This casual extended-stay hotel off I-91 is 5 miles from the Naismith Memorial Basketball Hall of Fame and 10 miles from Six Flags New England amusement park.Colorful accommodations range from studios to 2-bedroom suites. All have kitchens, desks and pull-out sofas, as well as free WiFi and flat-screen TVs; some feature fireplaces.Complimentary perks include parking, hot breakfast, and evening socials with snacks. Other amenities consist of an indoor pool, a 24/7 fitness center and an outdoor BBQ area. There’s also a 24-hour convenience store, a business center and guest laundry facilities.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • The rooms have microwaves
  • 8 min drive to the Naismith Memorial Basketball Hall of Fame
  • Guests mentioned “suites” 12 times
  • The fitness center has treadmills and elliptical machines
  • One of the few hotels in the area with a bar

Feedback From Real Customers

maw2140

Not nearly clean and well-kept enough for the price Shower curtain was too long and stained; towels looked liked someone had handled them hastily; pillows didn’t smell too fresh; no plastic ice bag (I use them for covering remotes), among other issuesThe lobby staff were amicable and there was a small 5-pack of alcohol wipes in the room, which was cool, but I would not stay here again

Amy Wayman

Staff is great Suite is very clean and comfortable The only complaint I have is you hear EVERYTHING

Our ‘neighbors’ decided to party into the early morning hours with absolutely no regard for others Very loud in the hall, people trying to get into the party room knocking loudly on the door because the music and people inside were very loud I’m all for having a party but not if your neighbors are being disturbed

13. D. Hotel Suites & Spa (3-star hotel)

  • Address: 1 Country Club Rd, Holyoke, MA 01040
  • Phone: (413) 533-2100
  • Ratings: 4.4 (683 reviews) Very good
  • Website : D. Hotel Suites & Spa
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Homey rooms & suites in a polished hotel offering an indoor pool & a gym, plus free breakfast.

About this hotel

Adjacent to Holyoke Country Club, this refined hotel is a mile from Mount Tom State Reservation and 5 miles from The Botanic Garden of Smith College.Homey rooms offer free Wi-Fi, flat-screens and coffeemakers. Some add fireplaces, 4-poster beds and/or sofabeds; studios and 1- to 2-bedroom suites have kitchenettes or full kitchens. Room service is available. Kids age 15 and under stay at no extra cost with their parents.Parking and continental breakfast are complimentary. Other amenities include an indoor pool, a hot tub and a gym, plus a wood-paneled lobby lounge with a fireplace. A steakhouse and a casual eatery are attached to the property.

Things You Need to Know

  • Guests praised the large, clean rooms and liked the beds
  • 4 min drive to the Dinosaur Footprints Reservation
  • One of the few hotels in the area with room service
  • Guests praised the casual restaurant
  • Guests mentioned “brunch” 15 times
  • Guests praised the breakfast
  • Guests liked the nightlife

Feedback From Real Customers

Danielle Gagnon

Highly recommend I have stayed at the Dhotel numerous times It has a little bit of everything for everyone

Pool and hot tub are well cared for Beds are super comfy Breakfast is included and always a plus But mostly the staff are very attentive, and accommodating This hotel beats any chain/corporate hotel, which is an even bigger plus to support local entrepreneurs! Will definitely be back!

Lisa G

The hotel property is very nice The breakfast is great- fresh food and many choices The rooms are large and comfortable

The reason for the low rating is the terrible staff The front desk called my room at 4:30 AM and woke me up to tell me my son was on the lobby and had arrived My son was sleeping in our room! When I asked about it later that day, the man said that this person had our room number so he called us to see if we were waiting for him I asked if he checked his name or his parents’ names before ringing a guest’s room He said he had not I was woken up because of incompetence When I spoke to the manager the next day he was very nonchalant He did admit that his staff needed to be trained better His attitude was not very apologetic Also- I was there for 2 nights and my room was never cleaned When I asked they said they only clean upon request I wish I had known that I had to request That should be told to guests at check in I asked why I wasn’t told and they said that most guests just know that How can I know if I’m not told The staff is poor with terrible communication with guests Although it’s a very nice hotel, because the staff is so awful, I would not go back nor would I recommend it

Ernest Brown III

Clean and well maintained Staff were friendly and informative Pool and hot tub were just perfect

Breakfast was delicious Rooms were clean and provided that home feeling The only negatives would be the beds were very stiff and uncomfortable The elevator takes a long time to go from point A to point B When you exit the pool area you have to walk to the other side to use the elevator and water is noticed on the floor Sure you can put a wet floor sign down but if it isn’t picked up people will walk all over it and make mud from the dirt from the bottom of peoples shoes

14. Hampton Inn Hadley-Amherst Area (3-star hotel)

  • Address: 24 Bay Rd, Hadley, MA 01035
  • Phone: (413) 586-4851
  • Ratings: 4.3 (341 reviews) Very good Eco-certified
  • Website : Hampton Inn Hadley-Amherst Area
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Contemporary hotel with a free hot breakfast & Wi-Fi, plus an exercise room & an indoor pool.

About this hotel

This modern hotel is 2 miles from Downtown Northampton and 3 miles from the Porter-Phelps-Huntington Museum.All rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks, flat-screen TVs and coffeemakers. Suites add kitchenettes and sofabeds.Free perks include parking, hot breakfast and weekday breakfast bags to go. There’s also an exercise room and an indoor pool, plus a business center.

Things You Need to Know

  • Guests liked the rooms, which have TVs
  • The rooms have refrigerators and microwaves
  • 4 min drive to the Parsons, Shepherd, and Damon Houses Historic District
  • Guests liked the friendly service
  • Guests mentioned pools 10 times
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Edward Sayer

This hotel used to be one of my favorite in the area However, it’s in need of updating there was considerable chipped paint on the credenza in the bathroom

and the results so an unpleasant smell and the room The hotel was pretty busy and there was a considerable amount of noise coming from the room above us We were on the second floor a call to the front desk resolved the matter, but I wonder whether better signage might have been helpful about the need for quiet after 10:00

KMcC Media

The beds were fine The room was simple, clean and adequate The breakfast was quite nice, for a hotel breakfast

Thumbs up on the fried potatoes, and the coffee was surprisingly goodDownsides; yes there was a mini-fridge and coffee maker in the room, but no microwaveA major complaint for a traveler in the digital age The TV was an LG, large and fairly nice It was positioned in the middle of the counter on which it was set, and an unnecessary (IMHO) grommet for the cables, made it impossible to push it back to have more usable counter But the inexcusable decision of the hotel was to lock down the control of the TV so much that, even though the HDMI jacks on the TV itself were accessible, it was impossible to select those inputs for the sake of playing one’s own computer or video-game console (for people who travel with their own media) You were stuck watching hotel channels on the nice TV or looking at your own laptop or tablet, if you wanted to stream a movie or something of your own boo

Chris Morrissey

First, important tip: If you want to use the HDMI input on the TV and you have an old remote, ask the front desk for a new remote We did and got a remote with an input selection and were able to watch video from our computerOtherwise, the room was very clean and we thought the beds were very comfortable

Lots of outlets, including usb ports for charging electronics Staff was very nice and helpfulMorning breakfast was very good, although somewhat limitedIt’s fairly expensive, although on par for the areaThey do have an array of electric chargers out front which is helpful for any EV ownersOverall, I would stay here againUpdate:Some have mentioned that there is no microwave in the room, and while true, there is one in the common area that is open for anyoneAlso, I checked with the management and they are in the process of replacing the remotes in all rooms with the newer version that allows selecting a different input, which enables viewing content from an HDMI cable

15. Hilton Garden Inn Springfield, MA (3-star hotel)

About this hotel

Located on the grounds of the Basketball Hall of Fame and adjacent to Interstate 91, this modern hotel is a 10-minute drive to the Six Flags New England amusement park.All rooms and suites offer traditional decor and custom-designed beds, plus flat-screen TVs, microwaves, minifridges and free WiFi.A cooked-to-order breakfast is available (fee), and there’s an on-site restaurant and bar serving American cuisine, as well as a 24/7 market. There’s also a fitness center and the indoor pool. Additional amenities include 4 meeting rooms, a ballroom and a business center. The restaurant has nightly live music from May to September.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • The rooms have minibars and TVs
  • Walking distance to the Naismith Memorial Basketball Hall of Fame and Connecticut River Walk Park
  • One of the few hotels in the area with room service
  • Guests liked the on-site restaurant
  • Guests mentioned hot tubs 11 times
  • One of the few hotels in the area with a casino
  • Guests praised the bar

Feedback From Real Customers

Natasha Richards

My room was neat and clean, and the staff was super helpful and personable! The morning breakfast waitress, Lake, was super nice and on top of her orders and kept our cups full! The location was easy for me to get to after a long drive, and since I typically like to Stat at Hilton hotels, the team here only reinforces my choice! I didn’t make use of the gym this time around, but definitely got in soe pool time in both the pool and the hot tub! This made for a good night’s sleep!

Cheryl Lampitelli

Nice hotel Hate the Covid restrictions We stayed for 5 days for an outdoor show

Our room was never cleaned With 2 small garbage cans they got full after the 1st day We had to ask for them to empty the garbage We had to request more towels as if 4 towels between 2 people would ever be enough for 5 days We had to request more coffee pods and creamer etc Hopefully the next time we visit, these restrictions will be lifted

Samuel Leroy-Melamed

Uh Fairly mediocre accommodations, to be honest There didn’t appear to be a fan in the bathroom, so that was kind of a bummer

The staff was mostly reasonable It was frustrating that a free breakfast option wasn’t available, but I understand that that’s not an individual hotel’s decision, usuallyThe proximity to the Hall of Fame was great Reasonable enough proximity to the casino, though there are certainly other hotels that are closerParking was easy, so there’s that

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