hotels with penthouses in Loganville, GA

1. Hampton Inn & Suites Snellville Atlanta NE (2-star hotel)

About this hotel

Set off Route 124, this unpretentious hotel is 10 miles from Stone Mountain Park, and 11 miles from concerts, sports games and other live events at Infinite Energy Center.Relaxed rooms provide free Wi-Fi and flat-screen TVs, as well as minifridges and coffeemakers. Upgraded rooms add microwaves and seating areas.Breakfast and parking are complimentary. Other amenities include an outdoor pool, a gym and meeting space, as well as a business center and guest laundry facilities.

Things You Need to Know

  • Guests praised the rooms, which have coffee makers
  • 5 min drive to Urban Air Trampoline and Adventure Park
  • Guests praised the service
  • Guests mentioned restaurants 21 times

Feedback From Real Customers

John Alexander

This is definitely one of the nicer Hampton inns I’ve stayed in The location is really Central to really everything, and the way the entrance and parking is set up is really convenient The service was outstanding

The room was really good and clean Really couldn’t ask for a better hotel experience for the money I would definitely stay here again

Angel Hunt

My husband and I travel a lot for business and pleasure around the world and we like to stay at Hampton Inn & suites as much as possible This Hampton on Pharrs Road is our favorite We’ve stayed here many many times

Hubby likes it because it’s near his company headquarter I like it because it has a great gym ( plenty of space, a cable machine, free weights, kettle bells, yoga mats, bosu ball, running machines and an elliptical) I’m a gym rat I use the gym at least an hour or two each day whenever I stay there The staff are very friendly and helpful, provided us everything we needWe enjoy their daily breakfast tooHowever, there is one thing we’ve noticed at the hotel parking lot We are their “Diamond Member “ , and there are three parking spots designed to the Diamond Members with a sign in front of each spot Since we travel for business sometimes we tend to have a few suitcases of tools We would prefer to park at the designated Diamond Member spot because it’s closer to the doorway so we don’t have to drag the heavy suitcases across the parking lot ( parking can be very competitive in this hotel, especially during weekends) But we saw their employees’ cars often parked at one or two or sometimes all of the Diamond spots ( we saw the employees come out of the car parked at the Diamond spot a few times) So we ended up park at further spot and just carried our suitcases across parking lot multiple timesWe mentioned this observation to one of the staff , she just said “ oh we have to get that fixed ”We just thought it would be nice that the designated Diamond member spots are actually saved for people with extreme loyalty to their hotelOther than that, we love this hotel , and we will continue to book Hampton inn anywhere we go

Lori Smith

Only stayed 2 nights while visiting family in the area Very comfortable and quiet Conveniently located within walking distance to stores and restaurants

When we first arrived we met Prince at the front desk and he is delightful He was very friendly, welcoming, and helpful! He is obviously a very engaged employee We will return again!

2. Atlanta Evergreen Lakeside Resort (4-star hotel)

About this hotel

Set next to a lake within Stone Mountain Park, this high-end resort is 4 miles from the Stone Mountain Scenic Railroad.With balconies or terraces, the polished rooms feature flat-screen TVs and desks, plus minifridges, microwaves and coffeemakers. Suites add separate living areas with pull-out sofas. Some quarters have lake views. Wi-Fi is available (fee).A park shuttle and parking are complimentary. Dining options include a casual cafe, a lakeside buffet restaurant, and a lounge with billiards. Other amenities consist of 2 golf courses, a fitness center, and indoor and seasonal outdoor pools. There’s also 64,000 sq ft of event space.

Things You Need to Know

  • 10 min drive to the Netherworld Haunted House
  • Guests mentioned the rooms are unclean
  • Guests mentioned “mountains” 69 times
  • Guests praised the lake views
  • Guests praised the fitness center
  • Guests praised the indoor and outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Morgan Robinson

What a lovely resort, I thoroughly enjoyed my stay here! The location is incomparable, the view of the lake, Stone Mountain in the distance, and a pool deck that overlooks the lake view, it was really lovely! I came from Savannah to Stone Mountain to enjoy a weekend of hiking and biking If you are an outdoorsman, this resort has everything to enjoy in nature!The staff who checked me in were kind and attentive, especially Alex, who handled my check in and processing Dinner at the hotel’s restaurant was very nice, Frey was an absolute darling, and very attentive to her guests

I look forward to staying here again Rooms were very clean and well kept, and the hotel, while a little dated, is well kept, organized and clean as well

Kelley Guest

Beautiful Hotel, severely understaffed For a resort be prepared to find your own dolly and cart your own luggage When I say find your own dolly, I mean search the entire resort and floors

That staff was friendly, just overwhelmed The only time it seemed as a resort was when there was a convention Despite this, the breathtaking mountains and scenery made up for this The restaurants were pricey but good and also understaffed The pools were great and both hot tubs were nice I enjoyed my stay and would return

Cynthia Tolbert

I loved mostly everything about my trip to Atlanta Evergreen My room was very nice, however the balcony was dirty The view from the balcony was awesome

The lake and the people on the lake and the sounds of the animals were relaxing On a sour note, an article of clothing was stolen from my room I must add on a positive note the food was excellent! I will revisit👍

3. Comfort Suites Northside Hospital Gwinnett (3-star hotel)

About this hotel

Off the University Parkway, this casual all-suite hotel is 4 miles from Sugarloaf Mills shopping center, and 5 miles from The Arena at Gwinnett Center.The informal suites feature free Wi-Fi, flat-screen TVs, and sitting areas with pull-out sofas, as well as minifridges, microwaves and coffeemakers.Freebies include hot breakfast and parking. There’s also an exercise room and a business center.

Things You Need to Know

  • Guests praised the clean rooms
  • 10 min drive to The Hudgens Center for Art & Learning
  • Guests praised the service
  • Guests mentioned beds 29 times

Feedback From Real Customers

Melanie Spence

So it was late at night we had just got back in town from vacation and had a long drive ahead of us Our family of four were thinking about driving the rest of the way home, but my parents called wanted to get us a room for the night in order for us to get a little rest So my father set up the reservation over the phone for us, because they wanted to do this for us since we just got back

My dad is points member, he arranges and does trips regularly, so this transaction was nothing new for him to do We got to the Hotel tired, sleepy, and we were told that was a problem, he could not book a room for someone else, and they could not taken payment or the reservation for a room of a person who was not on the card that payed for the room We were told to then get him on the phone have him cancel the transaction/reservation online We had to come out of pocket for the night, the whole process was annoying🙄😡 The individual behind the desk was being problematic for no reason The room was nice, the beds were super comfortable, and place was clean

Rebecca Counts

Do not come to this place!!!!!!!please go somewhere else!!!!!! I payed for the room when I booked the room for me and my fiancé for Fathers Day on June 18 and the 19th When we got to the hotel, they told me I had to pay a $10000 dollars, which is a deposit toward the room and I will get the $100

00 back when I check out My fiancé and I checked out on Sunday morning, which was the next day, because we checked in on Saturday The lady at the front desk, told me that the $10000 dollars will deposit back on my card in three business days I have not received my deposit and I been going back and forth with the staff and manager I just called customer service through my bank and she stated that there’s no deposit as of yet back into my account, as of July 6, 2022 I don’t have free money to be giving away, because prices on gas, groceries, and etc, has increased Staaaaaaayyyyyyy away!!!!!!!!!

Chanel Carruthers

Clean and conveniently located I took a mommiecation here for a weekend Staff was very nice

They had a warm breakfast of grits, oatmeal, muffins My room was very clean and had no issues during check-in or out There’s a kroger right across the street as well as local restaurants Id definitely take another mini mommiecation here again

4. La Quinta Inn & Suites by Wyndham Atlanta Conyers (2-star hotel)

About this hotel

This casual hotel is 1.3 miles from downtown Conyers and a 5.5-mile drive to horse shows at Georgia International Horse Park.Free WiFi, as well as coffeemakers, pillow-top mattresses and flat-screen TVs with HD channels are included in each colorful room. Minifridges and microwaves are offered in upgraded rooms and suites. Kids 18 and under stay free with a parent or grandparent.The landscaped grounds offer an outdoor pool with a lounge area. Amenities also include free continental breakfast and parking, plus a fitness center, meeting facilities and a guest laundry room.

Things You Need to Know

  • Guests praised the clean rooms
  • 5 min drive to Olde Town Conyers, GA
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests liked the lobby, mentioned 12 times in reviews

Feedback From Real Customers

Beverly Mullen

We chose this location because it was 1/2 way to our final vacation spot We stayed one night in a pet friendly room with our kids and our small dog

it was really clean, didn’t have a pet smell and the beds were comfy Breakfast was delicious and there was a variety to choose from! The lady that checked us in was very nice and friendly If we are ever in the area, we’ll stay again!

Nancy Cifuentes

3 months ago, Christmas, I said it was great I’m not sure what happened this visit I even bragged to my daughter who also stayed during this visit as wellI select it because it’s pet friendly and includes a good breakfast

The coffee each time I checked was cold (Ugh! If you’re a “morning must have my coffee person”)So we went out for breakfast since the eggs were also gone too Probably were refilled but we waited and left The breads were stale including 2 bagels that were left which clearly HAD MOLD!!!!We asked for extra towels and since we left the do not disturb they were left on the floor of the room It’s understandable that they were left out but why would I use towels on my body that were left on the floor?! Maybe inside a bag would be a suggestion I’d like to makeThe price was about $139 but I had a deal for $129 I guess these days that’s the going rate for an inn?The fridge in the room doesn’t closeAnyways maybe it was just bad timing and things happen That’s my experience so far

Sara Lee

I was pleasantly surprised of the cleanliness, front desk staff, and free breakfast We did a last minute reservation and choose by the star rating This hotel was tied with one other one, only 3

5 We chose this one because we are Hilton members I give it 5 and I am picky!! 🤣 Thanks Jaleia and Yolanda at front desk who does everything and is precise about it

5. Sonesta Simply Suites Atlanta Gwinnett Place (2-star hotel)

About this hotel

Off Interstate 85, this relaxed all-suite hotel is 4 miles from the Southeastern Railway Museum and 18 miles from downtown Atlanta.Straightforward suites feature free Wi-Fi, flat-screens and DVD players, plus kitchens and desks. The 1-bedroom suites add separate living areas.Parking is complimentary. Other amenities include a 24-hour gym, a business center and a coin-operated laundry, as well as a BBQ area. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • Guests praised the kitchenettes
  • 8 min drive to McDaniel Farm Park
  • Guests praised the friendly service
  • Guests mentioned fitness centers 11 times

Feedback From Real Customers

NEKA T

This is my second time staying at this location ( traveling for work) and I’m happy I found this placeWhat I liked:*The staff was really accommodating*Clean rooms, hot water* Welcoming and love the fact that the lobby is always decorated according to the holidays☺️** I felt safe being a solo traveler **What I didn’t like: parking sucked at night

give ‘em a try… Hopefully your stay will be just as pleasant

Najeeb Alwakeel

I worked at simply suites for 2 years through the pandemic I thought I was doing a good job covering multiple shifts However I was forced out because I would not lie to customer and she didn’t like the truth

And just like I told the manager if I had the same situation I would react the same way I know the hospitality industry is servitude at it’s purest form in 2022 However I learned in my youth that it is better to tell the truth even unpopular because at least you can be prepared I worked in hospitality for 12 years from bottom to top I will not put another day in the industry

Mark Van Tassell

My wife and I stayed here for OVER ONE YEAR and finally had to move out because of all the loud noise upstairs and loud slamming doors We spoke to the general manager but she likes here title but not the responsibility She did NOTHING so we moved out

Most of the office people are the ones slamming the doors too We also observed how poorly the staff treated the housekeeping employees We will NEVER stay at another Sonesta hotel again, EVER!

6. Homewood Suites by Hilton Lawrenceville Duluth (3-star hotel)

About this hotel

This extended-stay hotel off Interstate 85 is 0.3 miles’ drive from shopping at the Sugarloaf Mills retail center and a 1-mile drive to the Gwinnett Performing Arts Center.Traditionally furnished rooms, from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables, pull-out sofas and free WiFi, plus flat-screen TVs with premium channels.Free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a 24/7 convenience store and a free grocery shopping service, plus a business center and coin laundry. Additional amenities include an outdoor pool, fitness center and putting green.

Things You Need to Know

  • The rooms have kitchenettes
  • 5 min drive to The Hudgens Center for Art & Learning
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 12 times
  • Guests mentioned “shopping malls” 12 times
  • Guests praised the breakfast

Feedback From Real Customers

Ang Estrada

This was a late night, last minute stop and although it was expensive on a weekend, they were almost sold out so we got the last room It was nice, clean, spacious and well equipped It has a good size kitchen area complete with a large refrigerator, silverware and dishes

The separate living area has a pull out sofa and the king bedroom had plenty of space the separate sink area outside the bathroom is helpful The water pressure was great and there was plenty of hot water The location was easy not far off the highway but we could still hear the highway noise at night The pillows and towels were soft and nice quality The place was clean and well maintained overall Breakfast was pretty good with eggs and rosemary potatoes as well as the ever popular waffle makers that had a long line Staff was friendly at check-in late at night The area felt safe and clean We would definitely stay here again

Eric Johnson

I am very disappointed in the stay at this Hilton property It did not meet the standards that the Hilton brand tries to maintain Here is how this location let me down

The main reception area and dining area appears to be air conditioned However as you leave these areas, the hallways to the guest rooms were not being air conditioned to the same level This left me feeling sticky and hot in the hallway to my room and the hallway to other people’s rooms It was unpleasantly warm It is late summer in Atlanta and my room was a very toasty 79 degrees with high humidity upon arrival at 9pm, at which point I immediately adjusted the thermostat to 72 degrees The room was still not down to 72 degrees when I left for the day at 10am the next morning That was a warm and uncomfortable night in bed The “hot” breakfast every morning was always lacking The bacon was thin and grease soaked, the eggs or omelette burned and super dry (sometimes), it was not a good experience As a side note: After checkout, I moved to a Holiday Inn Express and the breakfast was pretty good I am no stranger to travel and have significant reward points with several brands, so I know when the breakfast is not up to par with the competitionThe most significant issues were with the quality of the room and HVAC (already covered) The bathroom reminded me of a dingy motel The door was stained, swollen, losing paint, chipped, and bubbled in spots The hinges were rusty and looked like they were installed 4 decades ago The access panel above the tub was equally stained, rusty, and it gave you the feeling like rusty gunky water would drip down on you at any time Thank goodness that did not occur The shower/bathtub itself was broken where the shower curtain rod connected the “wall” You could see this 10 inch crack in front of you as you showered In addition, because the shower wall was broken at the curtain rod connection the shower curtain wanted to fall down hill towards the center of the tub I had to tie the shower curtain closed to the curtain rod end at the end where it was brokenThis property is NOT what I expect from the Hilton brand I would NOT recommend this property to my colleagues and friends

Judah Lionesses Roar

I would have given 5 stars the staff was excellent!!! Unfortunately the drain for the tub didn’t work, so it took 2 hours per person to shower and we couldn’t clean the tub properly after each shower We killed a few bugs, my room key stopped working twice, the bypass check-in didn’t work for me I’m not sure why , I was trying go stay clear of as many people as possible

But again the staff was GREAT!!!***UPDATE*** I AM CHANGING my review from 3* to 5* I was contacted by the hotel and they kept their promise, I’m actually impressed There was a maintenance gentlemen working hard painting that made sure every time he saw me made sure I was alright They found out who he was and gave him his recognition he DESERVED!! I just wanted to make sure the employees are well loved, I know they work hard and are over worked I WILL BE BACK!!

7. Staybridge Suites Atlanta NE – Duluth, an IHG Hotel (2-star hotel)

About this hotel

In a commercial area off Interstate 85, this informal all-suite hotel is 5 miles from the Southeastern Railway Museum.Unfussy studios provide Wi-Fi, HDTVs and kitchenettes. The 1- and 2-bedroom suites add living rooms with sofabeds.Amenities include a seasonal outdoor pool, a fitness room, a lounge, and a terrace with BBQs. There are regular evening socials. Parking and breakfast are available, as are guest laundry facilities.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • 4 min drive to The Hudgens Center for Art & Learning
  • The fitness center has treadmills and elliptical machines
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Mrs. JW

Please excuse by lateness for my review My family and I had the pleasure to stay at this hotel on May 20, 2022 and we were very Satisfied! This Staybridge is one of two that I have every stayed at and I must say this location is by far the best The rooms are spacious and clean

The service we received by the staff and Ms Rebecca Johnson was absolutely fantastic! Also I must point out that we loved this location because it had everything we needed within walking distance The hotel also offered us a delicious hot breakfast The location was very safe and plenty of places to eat We will definitely stay here anytime we visit Duluth GA!

deborah strickland

This is the first time I stayed here The overall service was great The staff ms Kay,ms cammy,Calvin and the manager and general manger plus carol

They were very helpful They all went above and beyond The cleaning staff and the people that make breakfast everyday was also nice They all tell you good morning and they know you by name If I every need to stay here again for anything This is the place It’s clean well kept up I sure felt safe and secure Ms Kay also went above and beyond to help me when she was available to help me look for rental properties and knew the area very well Also I met a elder couple staying here also helped me All I could say I felt like they are family

Danny Kim

Rooms were standard and breakfast was good But the service by Cammy was on another level We had so many requests and probably bugged her at least a couple of times a day but she always had a smile on her face and was quick to help with any problem we had, even beyond what she was expected to do

It was as if she was my sister, she made our family feel so welcomed like vip guests Thank you for being so kind

8. Fairfield Inn & Suites by Marriott Atlanta Gwinnett Place (2-star hotel)

About this hotel

This straightforward hotel is 2.6 miles from Northwood Country Club and 13.5 miles from the Chattahoochee River National Recreation Area.The modern rooms offer free Wi-Fi, desks with ergonomic chairs, and flat-screen TVs with premium cable channels, as well as coffeemakers, minifridges and microwaves. Suites add separate living areas, pull-out sofas and additional TVs.There’s free parking and continental breakfast. Additional amenities include an outdoor pool and a fitness room, plus a business center and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the rooms
  • 8 min drive to McDaniel Farm Park
  • Guests mentioned lobbies 22 times
  • Guests mentioned “Housekeeping” 10 times
  • Guests praised the fitness center, which has weight machines
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

David Cooper

I stopped in as a non-paying customer (but a Marriott Rewards member), and wasn’t allowed to use the restroom I had to go to another hotel directly beside this one (non Marriott facility)I have never felt more profiled and disrespected

I left and returned because this didn’t sit well with me I asked for the manager’s information and will be reaching out to them directlyThe attendants attitude was just horrible I see why I’ve moved my services to Hilton…wow!Sincerely,Never coming back here!

Brooke Nicely

I did enjoy my room even though I couldn’t stay the full time of my stay because I was in an accident The customer service is good They serve a hot breakfast everyday but some days you should just order from IHOP or Waffle House down the street

It’s in a great location near many restaurants and near the highway The rooms are cozy and well sanitized

Mittal Patel

Cheap Motel set up under big name Room Carpet had weird odor Fridge did not work

Bathroom was falling apart where flooring was coming offService was horrible Lady refused to make coffee at the breakfast Her answer “no I won’t be making coffee It’s already 8am”Gym and swimming pool was closed due to unknown reasonsEntire place needs a makeover to be able to keep the franchise name

9. Residence Inn by Marriott Atlanta NE/Duluth Sugarloaf (3-star hotel)

About this hotel

Located off I-85, this laid-back extended-stay hotel is 1 mile from both the Infinite Energy Center and the Sugarloaf Mills shopping mall.Warmly decorated suites, ranging from studios to 2-bedroom units, feature kitchens, living areas and pull-out sofas, plus flat-screen TVs, free Wi-Fi, and tea and coffeemaking facilities.Hot breakfast and parking are complimentary. There’s an outdoor pool, a gym and a BBQ area, as well as a convenience store and a guest laundry.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • 5 min drive to The Hudgens Center for Art & Learning
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 12 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Alexis Walls

The staff at this hotel was incredibly friendly and the pool area was a beautiful escape to the outdoors I enjoyed being within walking distance to Marlows Tavern, though it was a little pricey My room was incredibly humid

I washed some quick-dry clothing and hung it to dry in my room and 24 hours later it was still wet The hotel was having some sort of issue with their water because when I arrived the water was off for a period and several days later i returned to my room to find it had been turned off again and stayed that way for a half hour The cleaning staff removed a bag of recycling that i was saving to dispose of properly as well as a reusable shopping bag from my room during cleaning One afternoon, after having hung the do not disturb tag on my door knob, I returned to my room to find a note slid under the door that said it had been cleaned It looks like this hotel has gotten great ratings in the past so it seems my experience was unusual, but I hope they will make the changes needed to improve conditions

Todd Brown

We stayed at this property 3x while selling and moving and waiting for a new home to be built in 2021 and early 2022 We stayed a total of almost 8 weeks We were always treated like family by everyone working there

Every request was handled quickly The room and bed were terrific They even had tech support help us connect our Apple TV in our room Housekeeping and front desk and maintenance and the breakfast team were all amazing

Todd Trader

Very nice room for extended stay The layout was comfortable that gives separation of living space The location of my room had a great working view

The beautiful landscaping softened the experience overlooking the magnolia and crape myrtleThe pool area was nice, but some of the cushions need replaced as we’re showing stains The pool itself was very relaxing and invitingThe staff was always warm and polite Eager to make the stay enjoyableFor me the bed pillows were the best comfort for my sleep Nothing wrong with the mattress I prefer a mattress with a little more firmness and these were very plush and soft Sadly for me, with a little extra around my midsection didn’t give me the support I realized I really need for a good night sleepThe breakfast was ok Nothing special and not really a satisfying start to the dayOverall, if and when I’m back to this area of NE Atlanta, I won’t hesitate staying here Very clean and quiet

10. Courtyard by Marriott Atlanta Duluth/Gwinnett Place (3-star hotel)

About this hotel

Off Interstate 85, this modern hotel is a 7-minute walk from shopping at Gwinnett Place Mall and a 4.1-mile drive from gigs and sporting events at The Arena at Gwinnett Center.Contemporary rooms offer free WiFi and TVs with premium cable channels, plus desks and coffeemakers. Suites add separate living areas and minifridges.Social spaces include a living room-style lobby and an outdoor courtyard with BBQ grills, plus an American restaurant serving breakfast. Other amenities include a seasonal outdoor pool and an exercise room, plus a business center, meeting space and free parking.

Things You Need to Know

  • 7 min drive to McDaniel Farm Park
  • The hotel has a concierge
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Bistro” 11 times
  • Guests mentioned lobbies 27 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Allen Henley

Excellent customer service! Everyone was very pleasant Our room was clean and was excellent! It was a quiet weekend here in GA The bistro is a must when here

During the time of this review, the bistro is closed at dinner hours, but breakfast is open full force! The food was delicious This hotel is in a great location to everything Nothing is too far! Might become a member after this since I’ll have to make quarterly trips to Duluth Enjoyed the stay!

Hubert Chen

If you are a Marriott Bonvoy member, look elsewhere I am a Platinum Elite member (1) was not greeted as platinum elite [which is fine] (2) was not offered the bottle of water that always comes with platinum status (3) when I asked if there was anything offered to platinum elite members the lady said no

She never acknowledged or thanked me for my stay I travel to hundreds of hotels, this is the worse front desk service I ever received It is July 19 2022 evening for any management reading thisThe elevator is very far from the front desk My key didn’t work When I went downstairs to tell the lady, she had me wait about 15 minutes while she checked in 4 other patrons and then finally called someone to help meYes, I paid for the water that I normally get free at every other Marriott hotel I’ve stayed atIs complaining about $5 water petty? Maybe But if you stay 50+ nights per year with a hotel chain, is withholding $5 water even pettier? yes

Felicia Jones-Shaw

Reported Unresolved Case #351896878 We were given a musty, moldy-smelling room with a broken door handle and a malfunctioning air conditioner upon check-in They would not allow me to use my digital key and forced me to take room keys

I was told this was because of fraud at their hotel I tried my best to work things out with the hotel BEFORE calling Customer Relations, but they were rude and of NO assistance before opening my case So, after the second night of myself and my 12-year-old nephew, both of us having asthma, not being able to breathe, and I’m still trying to recover from having COVID and the room staying at or above 75 degrees, I called Customer Relations for assistance Eventually, the hotel moved us to a new room, BUT this room was worse due to a lack of available outlets, outlets sparking, a roach infestation, and a bathtub needing assistance I had earned and paid for extra points to take advantage of the 5th night free, but I checked out early and booked a two-night stay at a Tru by Hilton hotel (staying an extra day because the room and staff were SOOOOO amazing, and I needed a day to regroup) I didn’t even tell them what had happened at Marriott because I was trying to calm down Oh, and I could use my digital key at Tru by Hilton and do EVERYTHING without needing assistance from the hotel staff Isn’t this why they are available to guests (which helps minimize the risks of contracting the coronavirus that is STILL killing and impacting people’s lives)?

11. Country Inn & Suites by Radisson, Stone Mountain, GA (3-star hotel)

About this hotel

Off Highway 78, this understated hotel is 4 miles from the Confederate Memorial Carving and 3 miles from Stone Mountain, a granite monolith.The laid-back rooms offer free Wi-Fi, desks and flat-screens, plus minifridges and coffeemakers. Suites add pull-out sofas, while the 1-bedroom suites feature separate living areas.A breakfast buffet and parking are complimentary. There’s also an indoor saltwater pool and an exercise room, as well as a library and a 24/7 business center.

Things You Need to Know

  • Guests praised the beds
  • 13 min walk to the Netherworld Haunted House
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • Guests liked the fitness center
  • Guests liked the indoor pool

Feedback From Real Customers

Eddie Benson

The room was a king bed with a sleeper sofa Room look good until we put are stuff down My son and wife sat on the sofa and it was wet

I opened the sofa bed up and the urine smell was bad I got a instant headache The sofa bed had stains from the still wet pee that my family touch They did move us to another room but it only had one bed for three adult size people Very uncomfortable! So I Don’t recommend this place at all The room cost $28800 for one night during the Memorial day weekend Saturday we check in left Sunday morning but still had to pay full price for the room WHAT! Yes even after my family touch urine Because the manager would not be available until Tuesday that’s what the staff told me So I contacted the manager and she said that she would take 20 percent off of the $28800 bill Really after my family touch someone else wet urine Not acceptable the night should have been free Really I DON’T recommend this place at all Check my you tube page out for video

Dennis Zamber

Great hotel, super friendly staff and clean rooms with indoor pool Centrally located within walking distance to all kinds of restaurants and a movie theater across the street where I watched the new Batman movie Excellent hotel and reasonably priced with discount matching, do not hesitate to stay there, you will not be disappointed

12. Sonesta Gwinnett Place Atlanta (3-star hotel)

About this hotel

Off Interstate 85, this laid-back hotel is 2 miles from the McDaniel Farm Park and 4 miles from the Southeastern Railway Museum.Straightforward rooms feature free Wi-Fi, flat-screen TVs and coffeemakers. Studio or 1-bedroom suites add living areas with sofabeds.There’s a relaxed restaurant, a bar and a lounge. Other amenities include a fitness center, a hot tub, an indoor pool and a seasonal outdoor pool, in addition to meeting and event space. A breakfast buffet is available for a fee.

Things You Need to Know

  • 9 min drive to McDaniel Farm Park
  • One of the few hotels in the area with room service
  • Some guests complained about the kitchenettes
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “the gift shop” 19 times
  • Guests praised the lobby
  • Guests praised the breakfast
  • Guests praised the views

Feedback From Real Customers

R.C.

This was a great stay The staff was amazing and showed nothing but the best when dealing with me A couple tried to skip me in tried to skip me and the manager let them know I was first

I appreciated him for that so much The room was clean, fairly large, and I had a good view There is a large lobby area and they have computers for use

Brittany Shaw

We enjoyed our stay here We had a suite It was nice, clean, quiet, and right by the pool

The room had a full kitchen, stocked with dishware, and cooking essentials, and coffee items,no machine Our stay was good, but it could’ve been better Our sliding door in the bedroom was broken and wouldn’t open We booked the room with a extra sofa bed for 5 guest, but the room wasn’t prep for it It was no extra bedding for the sofa bed and the bathroom only had enough for 3 guest Our room never got cleaned so we inquired at the desk Housekeeping didn’t come until the day before checkout, it was pointless to have them clean then, after we already been there for 4 days Between daily showering, the pool, and already being short on towels and washcloth, we constantly had to go to the desk to get clean and dry ones Due to the lack of housekeeping and having a toddler it was constant crumbs on the floor, but not a broom in the room I wished I brought my hand sweeper so I could’ve swept it up myself We did dump our trash,fortunately a larger trashcan was right outside the door We was told that housekeeping only comes to our floor once a week, Saturday Housekeeping should definitely be tailored to the duration of the stay of their guest to ensure this doesn’t happen againOther than that, it’s located in a great area, with many restaurants and shops nearby It was only 20-30 minutes from the places we needed to go We will return, I just know what to expect next time

Crystal Perez

This is one of the worst experiences we’ve ever had Our first room smelt old and dirty The TV did not work and they had someone come up to the room around 10pm to change it out

There was also no hot water When we complained about the hot water they stated it was because there were so many people in the hotel We reported all of this the next day and absolutely no responsibility was taken by the staff We were given the same room we had before just on a different floor The next day there were food wrappers and vomit by the elevator Skip was awesome He helped us load up to leave and was very personable

13. Courtyard by Marriott Atlanta Conyers (3-star hotel)

About this hotel

Off Old Covington Highway, this modern roadside hotel is 5 miles from both Cherokee Run Golf Course and Georgia International Horse Park.Contemporary rooms offer free Wi-Fi, desks and flat­screen TVs, plus coffeemakers and minifridges. Suites add separate living areas, sofabeds and additional TVs.Parking is free. Social spaces include a casual lobby and an outdoor courtyard. The restaurant serves breakfast, dinner and drinks, including Starbucks coffee. Other amenities include an indoor pool, an exercise room and a meeting room, plus a convenience store.

Things You Need to Know

  • The rooms have coffee makers
  • 4 min drive to Olde Town Conyers, GA
  • Some guests complained about the rooms
  • Guests praised the service
  • Guests mentioned microwaves 11 times
  • Guests mentioned lobbies 14 times
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Tony Davis

Hotel was great

I really enjoyed my stay at the Courtyard Marriott, the room was very clean and presentable and my nights there were very quiet and peacefulIf there was any area I would say could be improved it would be the food offerings at the restaurant The staff was awesome but the variety of food could be betterThank You Marriott I will definitely stay there again and highly recommend this place!!

Angela Sims Evans

This hotel was Fabulous!! My husband and I had checked into another hotel that was dirty Arriving at the Courtyard Marriott was a relief Gabby upgraded us to a suite

The fact that they have a Bistro with Starbucks coffee was a plus!! We had a delicious breakfast Everyone was friendly The room was clean And spacious This is definitely our place to stay when we visit the area

P L

This is absolutely the worst Marriott locations I’ve ever stayed at There was never anyone working the front desk I literally stood at the front desk for 10 minutes calling the hotel trying to check in They fail to mention that you need to request service if you want your room cleaned

I requested half way through my one week stay after learning this but never got service Now I’ve called the hotel twice tonight trying to get a copy of my receipt and been put on hold for 10 minutes both times This place needs a complete overhaul of management and front desk employees

14. Hampton Inn & Suites Atlanta/Duluth/Gwinnett County (3-star hotel)

About this hotel

Off Interstate 85 on a tree-lined road, this modern hotel is 4.4 miles from Medieval Times and 5.7 miles from Bethesda Park. Gwinnett Place Mall is also nearby.Laid-back rooms with a modern vibe feature free Wi-Fi, coffeemakers, flat-screen TVs and work desks. Suites add living areas with pull-out sofas, plus minifridges and microwaves.Parking and breakfast are included. There’s also an outdoor pool, a gym and a business center.

Things You Need to Know

  • Guests mentioned the rooms are large and clean
  • 8 min drive to McDaniel Farm Park
  • Some guests disliked the air conditioning
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests mentioned lobbies 11 times

Feedback From Real Customers

Beau R

My stay at this hotel was fantastic However, I am extremely disappointed in the waste produced during the breakfast rush Before COVID, it was bad enough with plastic plates and plastic utensils

I have not traveled in over 2 years and when I return to my first business trip, this is what I see Now plastic cutlery is wrapped in plastic bags Bread, two slices, are individually wrapped in plastic Ziploc bags Still there are the plastic plates and everything else plastic including individual creamers As much as I love Hilton, love Hampton Inn, I cannot support this wasteful environment It’s time for merchants like Hilton to step up, return to ceramic mugs and silverware with staff to wash and keep the place clean I am really contemplating where my next hotel stay will be so long as they do not use plastics to the extent that this Hampton does Again, the hotel was fantastic The room was neat The location was great The staff were super friendly However, I cannot give a high rating due to the environmental waste I experienced

Adam Kubinski

Hampton Inns are fairly consistent across the country, come with a consistent breakfast, and are typically quiet and comfortableI spend a lot of times traveling and have been in 4 different Hamptons in the greater Atlanta area over the past few monthsThis one was a little older than others,but the front desk attendant Julissa (I may have her name wrong) Went above and beyond multiple times

When I arrived my room fan was excessively noisy , not her fault, but she quickly sent someone up,and moved me to a new roomThe Second night, the room next to me was having a little too much fun, and the smell was very strong She once again stepped up and delta with the people who thought illegal activities were accepted by the hotelI work in customer service and I can’t remember the last time I was that impressed by a employeeThis could have nearly been a horrible experience, but your employees were a great ambassador of your hotel

Just God

Any town that has JESUS lifted up on a billboard, it’s expected that your stay will be blessed I’m amazed at how peaceful and quiet the hotel is with 8 floors consistently being sold out, there’s adequate free parking, and Ms Angela ensures everyone is thoroughly treated to a delightful hot breakfast with a smile

May the peace of God continue to rest on this city, hotel and all its staff and guest in Jesus mighty name!

15. Holiday Inn Express & Suites Lawrenceville, an IHG Hotel (2-star hotel)

About this hotel

This modern hotel is 2 miles from historic Downtown Lawrenceville, 6 miles from the Sugarloaf Mills mall and 9 miles from the Arena at Gwinnett Center.Relaxed rooms offer free Wi-Fi, flat-screen TVs and pull-out sofas, as well as microwaves, minifridges and coffeemakers. Suites add separate living areas, wet bars and whirlpool tubs.Complimentary perks include parking and a continental breakfast buffet. There’s also a seasonal outdoor pool and a 24-hour exercise room.

Things You Need to Know

  • Guests praised the rooms and the beds
  • Guests mentioned the service is friendly
  • The fitness center has treadmills and elliptical machines

Feedback From Real Customers

phenomenal tay

Very clean and great Suite, everything was wonderful until I woke up this morning I felt very offended when a staff walked up to me and asked me am I a guest because I was fixing breakfast with a back pack on When I asked who asked her to ask me that to pointed out that the receptionist asked her to ask me that

Mind you I just came off the Elevator walked past the receptionist to go outside to grab my bag I really didn’t let it get to me at first but as the day goes by I can’t believe I was profile like that All and all still great Hotel just find better ways of asking questions For example : Are you enjoying your stay?

Catherine Treiosi (Cat Tree)

Currently staying here and unfortunately, I can’t give a ZERO star! The rooms are dirty, filthy carpets, uncleaned bathroom and we even found a clump of hair in the beds (both beds!) While sitting at the desk working in the room, I turned around and saw house keeping cleaning the toilet then turned right around and washed the tub and pipes with the SAME TOILET BRUSH! My children and I also witnessed her using a red/ burnt orange cloth to wipe around the floor by the toilet, then wiped the toilet itself, then wiped the tub & pipes… same cloth, not changed, not cleaned or anything! PLEASE STAY AWAY FROM THIS PLACE!!! They do NOT disinfect the room or bathroom, they just spray a solution for scent! If you’re looking to catch an illness or disease caused by a dirty, unclean environment, then this is the place for you and your loved ones 🙁

16. Holiday Inn Express Atlanta-Stone Mountain, an IHG Hotel (2-star hotel)

About this hotel

This straightforward hotel is 2 miles from both the main entrance to Stone Mountain Park and the Yellow River Game Ranch, home to a variety of Georgia wildlife.The unassuming rooms offer desks, flat-screen TVs and complimentary Wi-Fi, as well as coffeemakers, microwaves and minifridges. Suites add pull-out sofas. Kids 19 and under stay at no extra cost with an adult.There’s complimentary continental breakfast and parking. Additional amenities include an outdoor pool, an exercise room and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have microwaves
  • Guests praised the beds
  • 13 min walk to the Netherworld Haunted House
  • Guests praised the friendly service
  • Guests mentioned “a pillow” 14 times
  • The fitness center has treadmills and elliptical machines
  • Guests praised the outdoor pool

Feedback From Real Customers

Rebekah

Kimberly the manager was phenomenal to my whole entire family!!! We were traveling from Florida & I called her few days before our arrival to see if they can accommodate a few things for us and she made sure everything went as smooth as it can be It’s very rarely that you’ll come across genuine people like Kimberly I would recommend this hotel if your traveling to Stone Mountain it’s very clean they serve hot breakfast every morning & all the other staff are nice!!! Kimberly if your reading this thank you very much for everything and I will sure visit again when I’m in Georgia

DeWese DeWese

Nice, clean, comfortable; however, I didn’t like the roll in shower or the pillows I got a headache from sleeping on them Close to eateries

The room has a college refrigerator, and a microwave is very handy The price for the room was a little high, and the money they held on my credit card was high and unexpected Also, the amount of time that they hold it for is not reasonable 5 to 7 business days way too long!!!

Destinee’ Gregg

Let me start off by saying that I WILL NEVER STAY HERE AGAIN! This hotel is definitely not equipped correctly I stayed here for business and they didn’t make my stay very pleasant The housekeeping people are VERY LAZY

They like to snoop around your room but hesitant to clean the room, change linen and clean the bathroom with fresh towels I had my whole family with me during this visit so I would expect for the hotel to be top notch Some days that we did get towels they either were dirty or had hair on them The pillows had these blue stains that housekeeping allowed to stay on our beds We practically had to beg them to clean our room The whole entire staff is very unprofessional and rude especially the General manager ALTON! This young man is VERY DISRESPECTFUL! This man wanted to charge us $250 for a blanket that was in The babies crib because it had a stain on it They assumed it was a permanent marker which in fact it was a orange that our daughter was eating We got the orange out of their lobby where they serve breakfast Instead of asking us about the blanket they automatically tried to charge the card I know for a fact any type of food will come out of a blanket Instead of ALTON talking to someone in a professional manner he choose to be very rude and disrespectful I will never waste my money and my time ever again at this establishment If you know like I know please run far away from here I definitely learned my lesson and I will take my business and money to a better loyal hotel that treat their guest like they are supposed to be treated

17. Country Inn & Suites by Radisson, Lawrenceville, GA (2-star hotel)

About this hotel

In a residential area 4 miles from I-85, this casual hotel is less than 1 mile from Sugarloaf Mills’ mall and 2 miles from the Arena at Gwinnett Center.The casual rooms provide free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves, and tea and coffeemakers. Suites add pull-out couches, and some have separate bedrooms and whirlpool tubs.Parking and a breakfast buffet are complimentary. Other amenities include a seasonal outdoor pool, an exercise room, and a lobby sitting area with a fireplace.

Things You Need to Know

  • The rooms have refrigerators and TVs
  • 10 min drive to The Hudgens Center for Art & Learning
  • Some guests disliked the beds
  • One of the few hotels in the area with room service
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

JenniPooh

The staff here is wonderful the rooms are always clean and neat if something isn’t working in the room they call maintenance no matter the time day or hour they work with you and they are very kid friendly I know they usually say dog friendly but they are so nice and so helpful with my kids I appreciate all of the staff at this location and I would not choose any other hotel in Lawrenceville besides this one! Thank you to the staff and the hotel management! JWise

18. Courtyard by Marriott Atlanta Suwanee (3-star hotel)

About this hotel

This modern hotel off Interstate 85 is a 4.9-mile drive from ice hockey at The Arena at Gwinnett Center and a 7.2-mile drive from shopping at the Mall of Georgia.Contemporary rooms offer free WiFi and TVs with premium cable channels, plus desks and coffeemakers. Suites and upgraded rooms add living areas with pull-out sofas, microwaves and minifridges.Social spaces include a living room-style lobby, a patio and an American restaurant serving breakfast. There’s also a business center with workstations and printers, plus 1 meeting room. Other amenities include an indoor pool and an exercise room, as well as free parking.

Things You Need to Know

  • Guests liked the clean rooms and praised the beds
  • 6 min drive to Suwanee Creek Park
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Bistro” 10 times
  • The fitness center has weight machines
  • Guests praised the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Tiffany Vaughn

This Courtyard was clean and inviting The staff at the desk when we checked in seemed less than enthusiastic that they were at work She did not smile at all

She was on her cell phone when I walked in I heard her say, I need to go it’s another check in Seemed like she was annoyed that another customer walked in Just checked us in without any smiles or hellosThe rest of the staff was very nice The Bistro staff was great The tall African American man(he didn’t have a name tag on) at the Bistro on Sunday morning was very friendly and welcoming He made my Starbucks coffee perfectly I thanked him and he was happy that I was pleased with itHousekeeping was very friendly and provided us with extra towels with no hassle at allWe will stay here again in the future

Monkey.V

While the front desk was friendly, the bartender is lazy and rude and the room was not as advertised When I told the front desk she did nothing but smile and say, “I don’t know” We got the one with a separate bedroom and sofa sleeper

Rooms says it sleeps 4, but the “sofa sleeper” is a chair that folds out to a cot The description of room looks like a bed, a sofa, and a chair There’s not even a table to eat at in all that wide open space! The 4 of us used a stool as our table to eat There were only 3 pillows! My daughter and I sat in a chair sharing one pillow all nightSo the bartender… I ask to have a Tito’s up with olive juice She says she’s new I say I’m a bartender and can help her It’s just vodka shaken with some ice strained to a glass I offered this with a friendly smile because I’m on vacation and happy at this point She said, no cause it’s 9:30 and everythings clean She doesn’t want to make a mess It’s vodka and ice!Don’t stay here! Marriott should be ashamed of this place I wish I could have our money back

Robi Lipscomb

I stayed at this hotel in September and it was not in as good shape Also the heater for the indoor pool was broken and when I tried to talk to the front desk they told me it had never been heated Then I told them it was when I was here in September and they still tried to tell me I was mistaken

When I spoke the manager the next morning she confirmed the heater for the pool was broken She did give me 5000 points toward my Marriott rewards but I doubt I will ever get any use out of those The pictures below are of the 1-3 ft high weeds growing in a landscape area

19. Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf (3-star hotel)

About this hotel

In a commercial area, this polished all-suite hotel is 13 minutes’ walk from concerts and events at the Infinite Energy Center, and 2 miles from Interstate 85.Warm suites provide complimentary Wi-Fi, HDTVs, minifridges and microwaves, plus living areas with sofabeds. Upgraded suites have Keurig coffeemakers. Room service is available.Freebies include parking, a breakfast buffet, and evening drinks and snacks. There’s a modern restaurant. Other amenities consist of a heated indoor pool, a gym, and a terrace with a fire pit. Event space includes a ballroom.

Things You Need to Know

  • Guests praised the large, clean rooms and liked the beds
  • 11 min walk to The Hudgens Center for Art & Learning
  • One of the few hotels in the area with room service
  • Guests praised the modern restaurant
  • Guests liked the lobby, mentioned 36 times in reviews
  • The hotel has a nightclub
  • Guests praised the indoor pool
  • Guests liked the bar

Feedback From Real Customers

Alissa Greenwood

We had a good stay at this hotel* The rooms were clean and well-appointed (Although note that the pullout sofa was not comfortable for sleeping

)* The hot breakfast was good, however I would have appreciated some healthier options* The pool area was clean, if a little cold* The public spaces were comfortable with ample private booths* All staff was friendly and helpfulWe would definitely stay here again

Joshua Paquette

Pros: The hotel was clean, the staff was friendly, the room was spacious, clean, and fairly quiet Felt upscale and very pleasant upon arrival It wasn’t very hard to get to the hwy and there were attractions close enough to do and see

Breakfast was great! The pool was nice because you didn’t see a lot of kids/young adults hereCons: Marijuana and cigarette smoke on our floor 2 out of 3 nights Marijuana could be smelled, and was quite noticeable, inside of our room Water pipes randomly squawk (fairly loud) The restaurant was closed completely 1 night Open for “fried foods only” a second nightIf you plan on spending most of your time in downtown Atlanta I would suggest looking closer to downtown as the traffic is pretty thick But if you’re okay with staying on the outskirts this is a nice place to stay Great food in Duluth too

Mike Munoz

Great experience coming here with my family of 5 The and the staff was very welcoming The pool was also really clean and a great place for my kids to get that extra energy out after being in the car for 10 hours

My only suggestion would be to have some sort of pancake or waffle option on the breakfast menu Corn beef hash and on-demand omelettes are absolutely amazing, but it wasn’t some thing that interested my younger kidsThank you guys again for the incredible service I also want to mention that the hospitality staff for breakfast went above and beyond to make us feel welcomed The gentleman that was making the omelettes really made my son‘s day and how he engaged with him and the wait staff made us feel like we were the only people eating breakfast this morning Again, I really appreciate Embassy suites Put so much energy into hiring such great people Thank you

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *