hotels with penthouses in Monrovia, CA

1. Best Western Pasadena Royale Inn & Suites (3-star hotel)

About this hotel

Less than a mile from I-210, this unpretentious hotel is 16 miles from concerts and sports events at the Staples Center. It’s 5 miles from Pasadena Convention Center, and the galleries and museums in Old Pasadena.Straightforward rooms come with free high-speed Internet access and flat-screen TVs, as well as minifridges and coffeemakers. Suites add separate living rooms with pull-out sofas.Continental breakfast and parking are complimentary. There’s also an outdoor pool and hot tub.

Things You Need to Know

  • Guests liked the clean rooms
  • 5 min drive to the Los Angeles County Arboretum and Botanic Garden
  • 13 min walk to nearest transit
  • Guests praised the service
  • Guests praised the restaurant
  • Guests praised the breakfast

Feedback From Real Customers

Greg Bennett

The internet was very slow, but everything else was great Easy parking, nice rooms, easy access to the city, good hot breakfastSolis (spelling?) was amazing! We ate breakfast all 3 mornings and she was just so friendly and welcoming to me and my family

We couldn’t help but be in a good mood during and after breakfast She asked about our trip and gave us some tips for the beach and things to do Sometimes hotel staff can be cranky and she was the furthest thing from that I had a great stay and she made it even better!

David Barrio

Reasonable and standard rooms Has two closets for the 2 queen bed Towels are small, and thin

Toilet is powerful but loud AC works well, but make sure to move the curtains behind it so that the cold reaches the room Beds comfortable, but if you have people getting up a lot at night it will make noise Never heard neighbors, so I assume that the walls are fairly soundproof Never heard the freewayBreakfast was pretty good, standard continental stuff Eggs a little too salty Very nice breakfast attendant Not many locations to walk to Has a pool, but I never used itOverall an above average hotel, and I would recommend it

Leslie Spencer

If you’ve been in Southern California this last week of June, you know how horrifically hot it’s been Unfortunately, the power had gone out two days in a row in Altadena, and I couldn’t take the heat/lack of electricity anymore Especially since the outage repair had no definite end in sight

Rather than remain cranky, I opted for some self care and booked a last-minute room at the Best Western Pasadena Royale Inn & Suites Check-in was smooth and my room was clean and comfortable I swam in the sparkling clean pool for the remaining hour it was open Beyond grateful for cold, effective air conditioning, I slept peacefully the entire nightBreakfast service was what made my experience at the Best Western stellar Elise was on duty, and she is extraordinary Her enthusiasm, attentiveness, positivity and friendliness is absolutely genuine You can tell she enjoys interacting with the guests In fact, all the staff I encountered went out of their way to ensure I had a good experienceThank you, Best Western, for helping me cool off, relax, sleep well and smile the next day

2. Best Western Plus Route 66 Glendora Inn (3-star hotel)

About this hotel

Set on the historic Route 66, this straightforward hotel is 2 miles from tours of the quirky Rubel Castle, which is built from recycled materials, and 5 miles from Raging Waters water park.Relaxed rooms have free Wi-Fi, flat-screen TVs, microwaves and minifridges, as well as tea and coffeemakers. Suites add living areas with pull-out sofas, and in-room whirlpool tubs.Complimentary amenities include a hot breakfast buffet and parking. There’s also an outdoor pool, a hot tub and an exercise room, along with coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • 6 min drive to Rubel Castle
  • The hotel has a concierge

Feedback From Real Customers

Jeanine

The hotel itself was visibly very nice but I came here for a good nights rest and the bed and pillows were the most uncomfortable ,hard as rocks ,was unable to sleep ,my other complaint would be the older man ,didn’t get a name ,who answered the phone when we were trying to get information ,everything was very difficult for him to comprehend and do ,phone had to be passed to a woman working there who was very quick and efficient ,did everything correctly ,when we got there it was her and him again ,once again he didn’t understand how to do anything at all ,was very very slow at every word and action ,and she had to intercede ,if she wasn’t there we would’ve never been able to check in

3. Hartford Hotel, BW Signature Collection

About this hotel

Off Interstate 10 and within 5 minutes’ walk of eateries, this casual budget hotel is 11 miles from Citadel Outlets mall and 26 miles from Disneyland Resort.Warm rooms provide complimentary Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites sleep up to 6 guests.Freebies include parking, a mall shuttle and access to a nearby gym, plus a breakfast buffet served in a simple dining room that features bold artwork.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Guests praised the beds
  • 9 min drive to the Mission San Gabriel Arcángel
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service
  • Guests praised the breakfast

Feedback From Real Customers

Mario Sengbusch

The hotel was very clean and the size of the rooms were perfect There were good facilities and the bed was very comfortable The staff was very friendly and helpful

On arrival it was possible for us to upgrade our room and it was overall a very good value for the money The parking lot was very large and free of charge There was even dedicated parking security and the hotel facility was very well maintained overallThe rooms are unfortunately a bit noisy, so we could unfortunately hear our room neighbors during various disputes The times for breakfast are unfortunately only until about 9:30am and the variety could be more

Monica

I loved literally everything but the bed and pillows

bulky pillows that dont feel great to sleep on and a bed that could only be comfortable if it had a pillow top layer added to it Bed Linens weren’t a problem though, they were fairly soft enoughOverall it felt clean, modern, and better than averageFront desk service was better than average with every employee I interacted with They were all welcoming, efficient, and agreeable I was impressed and pleased with every staff member I encountered!I did notice the freeway noise, but not enough to make it a deal breakerBut yeah, the bed unfortunately isI will have to continue to try other properties because unfortunately the sleeping part is too important to me to compromise, at this pointBut thank you Hartford Hotel for all you got right!! It was pretty close to perfect!

Lovely lolow

Every time I come here I love it So peaceful, so clean, so relaxing the beds are like laying in heaven and all the amenities are so worth it Great location for food they also have a great breakfast in the morning

I highly recommend if you have a little extra to spend to come here…the staff put you in a room right away and they are so nice as well!

4. The Langham, Huntington, Pasadena (5-star hotel)

About this hotel

Set on 23-acre grounds in an upmarket neighborhood of Pasadena, this luxe hotel is 2.2 miles from The Huntington Library, Art Museum, and Botanical Gardens, and 19.6 miles from the shops of Rodeo Drive.Elegant rooms, suites and private cottages offer free Wi-Fi, flat-screen TVs, minibars and marble bathrooms. Some have patios and mountain views. Suites and cottages add polished living areas, while some have full kitchens and/or fireplaces.Dining options include a swanky steakhouse, a casual bistro, a bar and afternoon tea in the lobby lounge. The hotel also offers a chic spa, tennis courts, a heated pool and a sundeck with bar service.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 7 min drive to the Huntington Library
  • Guests praised the friendly service
  • Guests praised the swanky restaurant
  • Guests mentioned “brunch” 31 times
  • Guests praised the grounds
  • Guests praised the breakfast

Feedback From Real Customers

Mike S

We stayed 5 nights? and we have no complaints The hotel staff were very friendly and accommodating The rooms were amazing

The breakfast was delicious (the bar with omelettes and Belgian waffles? yes, absolutely!) Even the parking attendants were nice The hotel is located close to all the places we wanted to visit Griffith Park is very close The sunsets are amazing!

Ms Buchanan

We had the perfect stay Everywhere we walked was a photo op The bridge for the family wedding photo was on point

We were there for a wedding and it was 5 star stay Everyone went out of their way to see that we had anything we wanted The wedding location was beautiful It is historic and every detail is well appointed The reception was grand Great dinner, the desert table was second to none and the band was perfect They knew how to play while we ate then had the perfect song list for dancing NO rolling on the river or we are family cheesy tunes Sign of a great band Afterwards we had a beautiful spot to catch up before going to our room and sending up for a late night bite with room service Our room was classically beautiful a tad small but it is a really old hotel We’ll be back!

Shanta Marie

Stylish and refined in its lusciouness… well kept, well manicured with charming gardens, excellent service and services Spa was fab!And get this, the power went out in the area in the middle of my massage and they calmly and sweetly brought in candles to finish and comped me the massage And had backup power so we still had basics

Very nice experience that could have been uncomfortable otherwise

5. Extended Stay America – Los Angeles – Arcadia (2-star hotel)

About this hotel

In the San Gabriel Valley, this unpretentious all-suite hotel off I-210 is a mile from the Santa Anita Park racetrack and 8 miles from the Santa Fe Dam Recreation Area.Warmly decorated suites come with complimentary Wi-Fi, flat-screen TVs and full kitchens.Breakfast is complimentary. Other amenities include a fitness room and guest laundry facilities. Pets are accepted for a fee. Parking is available.

Things You Need to Know

  • Guests praised the kitchenettes
  • 6 min drive to the Los Angeles County Arboretum and Botanic Garden
  • Some guests complained about the bathrooms
  • 9 min walk to nearest transit
  • Guests praised the service
  • Guests liked “patties”, mentioned 21 times in reviews
  • Some guests complained about the breakfast

Feedback From Real Customers

Justin McNamee

We had a great stay at this hotel, however there was a few things that made us not want to give It a full 5 stars The service was great and the rooms were clean However, the card access for the stairs did not work, several times, and since we had to park in the back due to lack

of parkin gout front this was the most convenient access door Not a huge inconvenience but I figured I would note it in the review Our room also had one small issue that was easily overlooked but may cause the hotel somewhat of an issue is that the shower head was shooting water at the ceiling from a bad connection I’m sure this has just been overlooked due to the fact that they don’t use the shower while cleaning it Other than that Great stay amazing hotel with a great location

Calvin Taylor

The hotel is about what you’d expect–no frills They clean every two weeks, you have to empty your own trash, and fetch your own TP The rooms are clean

The bath is too cramped to use as a bath tub, but it works fine as a shower The beds are hard and you need to supply your own blankets The staff is friendly enough There are some ants and spiders, but no more substantial fauna Were that all, it wouldn’t be a bad placeBut the place is a disaster in other respects The phone doesn’t work (that’s okay in this era of cell phones) The key cards keep loosing their charge What’s killing me this morning is the refrigerator works so poorly that my milk curdled after 3 days I was really looking forward to some milk in my cereal :(I wish I’d payed a little extra

Rowland Richard Schroeder

RUN RUN RUN away from this place We had reservations Checked in

NO ONE up front Had to stand and wait Got our keys Hallways smell like POT Room is DISGUSTING Dirty OLD Fridge, No CUPS NO ICE BUCKET – NOTHING TO USE IN KITCHENETTE Ugly walls – stains and peeling Bathroom BIG red STAIN looks like someone was killed in there Room SMELLS AWFUL – combination of pot and must and NBO We ended up checking out immediately EMPLOYEE did not care NO SORRY NO APOLOGY NOTHING It was like we inconvenienced her We ended up driving down the street and went to stay a NEWLY RENOVATED PROPERTY around corner that was cheaper and like a 5 star resort for MUCH CHEAPER and included breakfast Will NEVER Recommend this hotel or its chain or stay at another one again

6. Garden Inn & Suites Glendora (2-star hotel)

  • Address: 606 W Rte 66, Glendora, CA 91740
  • Phone: (626) 963-9361
  • Ratings: 4.0 (160 reviews) Very good
  • Website : Garden Inn & Suites Glendora
  • Check-in time: 2:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Simple hotel offering straightforward quarters, plus complimentary Wi-Fi & continental breakfast.

About this hotel

A half-mile from Highway 210 along historic Route 66, this modest, adobe-style hotel in the foothills of the San Gabriel Mountains is 7 miles from both Raging Waters theme park and the Santa Fe Dam Recreation Area.Accessed via exterior corridors, the straightforward rooms offer free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites add sitting areas with pull-out sofas.Parking and continental breakfast are complimentary. There also are coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the large rooms and the beds
  • 8 min drive to Rubel Castle
  • Guests praised the friendly service
  • Guests liked the breakfast

Feedback From Real Customers

Georges Farah

Once your expectations are set that it’s a budget motel, you’ll notice that everything works wellReception staff are friendly and helpful, they were very cooperative whenever neededPlenty of parking spaces in the area and it felt safe

Room is cleaned daily and is bigger than your average hotel room, so it’s comfortable Wifi is decent, there’s a laundry room and it costs around 4$ per load (washing, detergent, one cycle drying)Plenty of shops within walking distance, that’s a big plus and restaurants too i had a room in the corner so noise was never an issueBathroom and shower are separate from the sink area, but not an issue for me, plenty of towels and shampoo/shower gel if needed

Marsha King

This is the worst hotel I’ve ever stayed in If I could give it a zero I would There were mosquitoes all over the room I killed several of them and thought I had gotten them all When I left the hotel the next day there were mosquito bites all over my legs and ankles

When I entered the room the room smelled like mold I could not get hot water in the shower for almost 30 minutes I had to call the manager to come to the room and help I thought about sleeping in my car It was awful I’ll never stay there again not worth it Bugs, Old furniture, old bedspreads, towels, and sheets, smelled awful, not worth it Stay somewhere else!

Jianna Kellems

I have stayed here a couple of times The rooms are fine, though I find the queen beds too soft The location is great and the price is reasonable

Normally very clean and no cause for concern However, when we stayed here this past week, my husband and I woke up with bites all over our legs This is the first time we’ve stayed on the first floor, so maybe that is why, but they definitely seem to have some sort of pest problem now

7. Embassy Suites by Hilton Arcadia Pasadena Area (3-star hotel)

About this hotel

Off I-210, this upscale all-suite hotel with an atrium lobby is 2 miles from the Los Angeles County Arboretum and Botanic Garden, and 9 miles from the Norton Simon Museum.Featuring separate living rooms with sofabeds, the bright, relaxed suites provide Wi-Fi access, flat-screen TVs and wet bars, plus microwaves, minifridges and coffeemakers.Complimentary amenities include an area shuttle, cooked breakfast, and evening receptions with snacks and drinks. There’s also a restaurant and a business center, as well as an indoor pool, a hot tub and a 24-hour gym.

Things You Need to Know

  • 6 min drive to the Los Angeles County Arboretum and Botanic Garden
  • One of the few hotels in the area with room service
  • Some guests complained about the air conditioning and the beds
  • Some guests complained about the bathrooms
  • Guests liked the restaurant
  • Guests mentioned lobbies 51 times
  • Guests praised the breakfast
  • The fitness center has weight machines and elliptical machines

Feedback From Real Customers

Robert Fan

Very typical Embassy Suites experience, albeit the room I had during my stay could have been better maintained One of the towel hooks was loose and the bathtub drain could neither be stopped so as to fill the tub nor easily kept fully open so that water wouldn’t pool while taking a showerAlso the breakfast lacked an omelette bar, which was mildly disappointing

The free drinks during the “happy hour” were limited to two from a very small selection The only beer was bud lightOtherwise, service was great and the hotel is conveniently located near restaurants and shops and easy to access for transportation

Benicio Navaira

The rooms are spacious, big beds There is a small safe, and refrigerator The rooms have a better build, you don’t hear other people in the next room as loudly

As other hotels The staff was very friendly, and helpful they knew when to talk to you And when you don’t expect to be bothered It’s a good location close to stores and places to restaurants It’s also well guarded, people that have no business being here, stay off the property If you’re worried about safety, it’s very safe

Rick Sch

Hotel was nice, and clean AC really struggled to keep room cool, didn’t seem to be pushing much air And not sure why they only have 3 luggage cards in such a large hotel as almost everyone was commenting on why this was an issue for the outing guests

Other than that food Good Pool good, would come back if those 2 areas improve as wasn’t bad otherwise

8. Holiday Inn El Monte – Los Angeles, an IHG Hotel (3-star hotel)

About this hotel

Set on a bustling street lined with shops and eateries, this informal hotel is less than a mile from Interstate 10 and 24 miles from Universal Studios Hollywood theme park.Relaxed rooms feature flat-screen TVs and free Wi-Fi, as well as microwaves, minifridges, and tea and coffeemakers. Suites add living areas with sofabeds. Kids stay at no charge with parents.Parking is complimentary. There’s also a casual eatery and an Asian restaurant. Other amenities include an outdoor pool, a hot tub and a gym.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds and the kitchenettes
  • 11 min drive to the Mission San Gabriel Arcángel
  • One of the few hotels in the area with room service
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned lobbies 14 times
  • The fitness center has treadmills and free weights

Feedback From Real Customers

Kenide G

Stayed for 12 days They were very helpful and fast with check in especially a late one They listen to your needs and help you with things you need

The pool and jacuzzi are perfect The staff are super friendly There’s also a taco truck outside until 2AM I enjoyed my stay there and will most definitely keep using holidays Inn when I’m in LA

Rob F.

Service is incredibly slow It was very difficult to get anything sent up to the room or have our room serviced The fitness center did not have any type of cleansing products for days

When I asked for them in the morning I was told that the cleaning staff wasn’t in until later in the morning…so, basically, a dirty gym every morning during a pandemic Very poor

Candice Delgado

It is a hotel It has beds, bathrooms, pillows etc They no longer come to your room daily and refill towels/soaps or clean your rooms

They will come in on the 5th night However, you can ask the front desk to replenish your towels/soaps as you leave for the day They will not come into your room while you are thereTheir breakfast is available a la carte Very expensiveThey have about 8-10 couches in the lobby, random hotel tables, it is a very strange set upLots of homeless near the property Every morning when we left there was a homeless person sitting in their courtyard The carpet in the hallways is wrinkled up, be careful when you walk so you don’t tripOverall, it’s a bed AC is cold, shower is hot Nothing more, nothing less Our family will not be staying here in the future Lots of options available

9. Courtyard by Marriott Los Angeles Monterey Park (3-star hotel)

About this hotel

Off I-10, this relaxed hotel among commercial plazas is 2 miles from the Vincent Price Art Museum and 3 miles from the 18th-century San Gabriel Mission.Featuring murals, the bright rooms have free Wi-Fi and flat-screen TVs, as well as coffeemakers, minifridges and microwaves. The 1- to 2-bedroom suites add sofabeds. Room service is provided.Dining options include a warm restaurant and a casual bar. There’s also an outdoor pool and a gym. Breakfast and parking are available for a surcharge.

Things You Need to Know

  • 12 min drive to the Japanese American National Museum
  • The fitness center has treadmills and free weights
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Sandy L.

I have to say the location and amenities are good But service is below expectationThe room does not have hair dryer

We went to and called the front desk to request one, the front desk asked us to check closet every time, though we have already checkedAt the time I’m writing the review, the hair dryer is still not delivered after 45 min, and my hair is already dryHonest advice: consider bringing your OWN hair dryer if you don’t have a lot of time waiting them to deliver to your room

jiggbury

Love the location and especially love the design of the hotel and the new hotel smell that radiates throughout the property! It unfortunately also came with new hotel problems! Namely the pools and workout equipment For some reason the pool didn’t have enough chlorine in it and to the point the employee had to close it manually with no closed sign Workout equipment also didn’t turn on and using the weight machines felt like they were about to pop and break gears any moment

At least the room was a lot better with fast wifi and very comfortable beds and sheets! And even a bidet!Checking was very easy with the person popping into existence as soon as you approach the desk!

ShawntéAshley Lewis

I’ve stayed at this property a few times… Every time, the rooms; (cleanliness and comfort) are a 9/10, restaurant food, front desk Representatives; and even their security over exceeded my expectations! No matter the tone of day, checking in is always a breeze, the young ladies/gentlemen at desk are always a delight…One particular evening though; i checked in rather late after work, and had the pleasure of having Joshua check me in… Joshua went far past above and beyond w/his Marriott way of handling things… Thank you Joshua for making me feel happy to have come back, because of service like Joshua, I remain Marriott Loyal!🙌🏾♾🙏🏾

10. Sheraton Los Angeles San Gabriel (4-star hotel)

About this hotel

Offering views of the San Gabriel Mountains, this upmarket hotel is 1 mile from Interstate 10 and 2 miles from the Mission San Gabriel Arcángel.Sophisticated rooms come with Wi-Fi (fee), iPod docks and flat-screen TVs, plus minifridges and coffeemakers. Some feature mountain views. Suites add wet bars and/or separate living rooms. Club quarters have access to a lounge offering free breakfast and evening snacks. Kids age 17 and under stay for no extra charge with a parent.There’s an upscale steakhouse with a terrace, plus a high-end Sichuan restaurant, a Starbucks and a chic lobby bar. Other amenities include an outdoor pool, a gym and a spa.

Things You Need to Know

  • Guests praised the large, clean rooms and liked the beds
  • 13 min drive to the Huntington Library
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned lobbies 30 times
  • Guests praised the fitness center, which has weight machines
  • Guests liked the outdoor pool
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Phoebe Rain

This hotel is gorgeous! The showers are very relaxing, the bed and pillows are comfy, the ballroom is great for weddings, and the courtyard and pool are a nice plus The front desk was very friendly It is expensive but worth the price, I loved visiting, all of the nearby food definitely adds to the overall experience! However-The Chinese food served at the hotel is amazing! There is a Starbucks in the hotel which is very convenient since tap water is not very good and there are several grocery stores nearby

I wish this hotel had a hot tub or sauna, we didn’t realize by spa they meant something else entirely, which we always look for in a pool but that is the only thing I was missing!

Fehi Mataele

Everytime my family and I stay in LA for a family function this is the perfect hotel!! Everyone that works there gives great service and very attentive to all your needs Ivan who works at front desk is my favorite! He makes us feel like we are back home in Hawaii with his excellent customer service feeling so much Aloha!! We had to ask if he was an island boy & he said he has poly friends so he understands our culture!! Marriott/Sheraton needs to recognize employees like Ivan that go above & beyond to make you feel welcome ! Love the entire front desk staff, always courteous & helpful The staff also from room service are quick & prompt and food they serve is delicious!! Appreciate the Housekeeping staff always quick to respond for extra supplies!! Great job to the management that runs this beautiful hotel!! Yes the rooms are beautiful and beds are beyond comfortable!’ Our family is looking forward to another visit to this hidden gem!!

StiLL Ro

This Hotel give us a 5 stat experience The staff was super helpful and kind The room was amazing

Get an inside room the views to the outside are not that pleasant The second floor rooms are to the pool courtyard However they have high ceilings They have robots that pick up linen and garbage in the mornings Choose a room number around 200- 225 or 270-260 so the walk from the elevator isn’t so long Parking was all day in-outs and there is a Starbucks attached to the hotel Sign up for Marriott rewards if you don’t have them

11. Pasadena Hotel & Pool (4-star hotel)

About this hotel

This flashy hotel in Pasadena’s business district is an 8-minute walk from the California Institute of Technology and 12 minutes from Paseo Colorado outdoor mall.Stylish rooms and suites have smart TVs, luxe bedding and Keurig coffeemakers, as well as free Wi-Fi and bottled water, minibars and desks. All come with iPads to adjust room controls and request hotel services. Upgraded quarters offer balconies, mountain views and/or soaking tubs.A restaurant serves Californian and Asian cuisine, and there’s also a glam cocktail lounge. Guests have free access to a fitness center a 9-minute walk from the hotel, and valet parking is available.

Things You Need to Know

  • 7 min drive to the Huntington Library
  • 12 min walk to nearest transit
  • Guests praised the service
  • Guests mentioned “pianos” 10 times
  • Guests praised the nightlife
  • Guests liked the outdoor pool
  • Guests praised the bar

Feedback From Real Customers

Ty Y

The hotel is clearly under new management/ownership which affected our stay along with the remodeling The staff is very green and unknowledgeable The phones don’t work

The rooms are smaller than other hotels in the area I’d recommend looking elsewhere for the price point Perhaps with time, they’ll tighten up their services, amenities, and staff training but I would not consider staying here again

Anthony Sotelo

This hotel is terrible While it has potential, it should not be open during remodeling The bar was not open, the halls smell like mildew and the overall amenities are not comparable to other hotels with similar price points

When booking it doesn’t mention that only 2 floors were available and that the rooms are very tiny We called and left a message to the manager and received no call back No room service unless you ask I highly recommend you stay elsewhere

Neilou Heidari

I reserved a room block at Hotel Constance for myself and guests for my wedding weekend The hotel rep reassured us that the hotel would reopen before our wedding day, however, a month before our event, told us that they would not reopen in time This left us scrambling to find a new hotel

Not only that, Hotel Constance charged us a deposit but failed to return it back to us – nobody is answering phones or emails I am calling on management/ ownership/whomever to return our deposit ASAP

12. Residence Inn by Marriott Pasadena Arcadia (3-star hotel)

About this hotel

Off I-210, this relaxed all-suite hotel is 1.4 miles from Santa Anita Park’s horse-racing track, and 8 miles from the Huntington Library, Art Collections, and Botanical Gardens.Low-key studios and 2-bedroom suites come with full kitchens, coffeemakers and pull-out sofas, as well as free WiFi and flat-screen TVs. Some have fireplaces.Hot breakfast and weeknight socials are complimentary. There’s a lounge featuring a fireplace, a patio with a fire pit, and a restaurant with a bar. Other amenities include an outdoor pool, a gym and a tennis/volleyball court, plus a business center. Parking is available for a fee.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 6 min drive to the Los Angeles County Arboretum and Botanic Garden
  • 7 min walk to nearest transit
  • Guests praised the service, which has a concierge
  • The fitness center has elliptical machines

Feedback From Real Customers

Timothy Bee

We had a great stay here The loft suite was super cool The hotel is quiet and has the feel of an apartment complex

The area is pretty safe and close to fun things in ArcadiaThe breakfast buffet had tons of options and good coffee Every staff member we encountered here was very friendly and focused on a pleasant experience We had no issues

JR B

I got a ground floor room & the thing I didn’t like was I could hear the people talking outside & footsteps from the top floor as they were getting to leave But it’s clean Room is spacious with comfortable bed, but TV was a little smaller

Breakfast is good, but they ran out fast & didn’t replenish it as quickly Staff was helpful, friendly & accommodating Area was convenient & accessible to a lot of eateries

Benjamin W

Stayed here on a Friday night for one night only and that’s probably a good thing For a Marriott brand hotel, I was pretty disappointed I have a high level Bonvoy Marriott level and this is the first hotel to deny a complimentary upgrade

Not a huge deal as I was only staying one night The room is mediocre for Marriott The walls were splattered with stains, cabinetry was worn down to the wood, a couple recessed lights were partially hanging out of the ceiling, the exterior door didn’t shut very well, couch looked well used, and some of the lights didn’t work Breakfast was your typical continental I did like that everything, including the hot items, were individually wrapped I hate seeing other people grab at the serving spoons only to have it fall into the bacon! However, the packaged food had a bit of that packaged wrapped taste that you get when you eat an instant microwaved burrito Overall, still better than a typical Wyndham brand hotel but definitely not up to Marriott standards

13. Hampton Inn Los Angeles/Arcadia/Pasadena (3-star hotel)

About this hotel

Set 1.3 miles from the horse racing track of Santa Anita Park, this laid-back hotel is also 2.5 miles from Los Angeles County Arboretum and Botanic Garden.Minifridges, coffeemakers and microwaves are offered in each room, as well as free Wi-Fi, flat-screen TVs and custom-designed beds. Suites add separate living areas with sofas; some also have fireplaces.Free daily hot breakfast, weekday breakfast bags to go and on-site parking are on offer. There’s an outdoor pool and a fitness center, plus a business center and meeting rooms.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 6 min drive to the Los Angeles County Arboretum and Botanic Garden
  • 13 min walk to nearest transit
  • Guests liked the friendly service

Feedback From Real Customers

Luke Torres

I have 0 complaints and really, for the price and the type of hotel, whats there to complain about lol? Staff and front desk were very nice Everything in the room worked as it should Room was very clean and AC worked just fine

Location is right by a bunch of restaurants and such so easy access to amenities Would definitely stay here again!

Cem Ozar

Location was quite and safe Room was spacious , bed and sofa were comfy Tv channels were really good

Coffee was a plus We needed laundry , reception helped us to use the laundry of neighbor hotel with which they had agreement Reception helped us by check-in and Ac replacement It was very good to be able to open windows in the room to get fresh airAir condition was very noisy, 1st night hardly slept but the mechman has replaced a new Ac in 20 min Breakfast could be maybe better Breakfast area hardly enough

Zakwan Nasser

Priced well and located near the mall and other major stores Only half an hour away from the heart of LA Only reason I’m giving 4 stars is they don’t provide housekeeping services on weekends

Although not the biggest issue, staying for 4 days (3 nights), housekeeping is sometimes desired on at least one of those days However, they do provide extra towels or toiletries, but you have to go to the front desk to request them, which was fortunately easy and convenient They also offer a slightly later checkout at noon which was a major plus

14. Fairfield Inn & Suites by Marriott Los Angeles West Covina (3-star hotel)

About this hotel

Off Interstate 10, this straightforward hotel is 4 miles from Galster Wilderness Park and 6 miles from Raging Waters San Dimas water park.Unassuming rooms offer free WiFi, desks with ergonomic chairs, and 32-inch flat-screen TVs, along with coffeemakers and microwaves. Suites have separate living areas and minifridges.A hot breakfast buffet and parking are free. Other amenities include an outdoor pool, a hot tub and a gym, in addition to a 24/7 business center, a convenience store and a BBQ/picnic area. There’s also a coin-operated laundry.

Things You Need to Know

  • Guests liked the clean rooms and praised the beds
  • 9 min drive to Raging Waters Los Angeles
  • Guests praised the friendly service
  • The fitness center has weight machines and free weights

Feedback From Real Customers

Jeremy Miller

Overall the rooms are clean There are no safes in the room which is a little disappointingThey have a small laundry facility if you need to clean your clothes – it is coin operated

You can also get detergent at the front desk The laundry machines were very dirty I don’t think the rubber seal had been cleaned out for a long time My clothes had a slight musty and moldy smell after washing them

Lin Simon

They only provided ONE key card with a room for 3 guests and rejected to give additional one for convenience This is the first time I saw from Marriott hotels The front desk at night was not hospitable at all

The room is small with a fridge and microwave next to a bed The jacuzzi is fine I don’t think I’ll come back this one in LA in the future

M

Stay away! We were there approximately 30 to 45 minutes and someone broke into our vehicle and stole all of our belongings Security and two other workers were inside and outside walking around when we arrived and checked in After the break in every one disappeared

We are very suspicious it was an inside job The front desk clerk was very unconcerned, and his attitude was like oh well when we reported the break in We have yet to hear from management or anyone else

15. Holiday Inn Express & Suites Pasadena – Los Angeles, an IHG Hotel (2-star hotel)

About this hotel

Set back from Pasadena’s main drag, this modern hotel is 2 blocks from I-210 exit ramps, 2.8 miles from the Cal Tech campus, 3.2 miles from the Huntington Library and 6 miles from the Rose Bowl. It’s an 8-minute walk from a Metro Line station (30-60 minutes to downtown LA’s Union Station).Straightforward rooms come with work desks, mini-bars, microwaves, cable TVs and free WiFi; suites have separate living areas with sofa-beds. Kids 19 and under stay free with an adult.There’s a complimentary hot breakfast buffet, outdoor pool, fitness room, 2 meeting rooms and a business center. Parking is free.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the bathrooms
  • 6 min drive to the Los Angeles County Arboretum and Botanic Garden
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned hot tubs 11 times
  • Guests praised the fitness center, which has free weights

Feedback From Real Customers

B A L L E R

This place has gone downhill in just 2 years Updated on May 1st 20221

The room I was given was on the 4th floor after asking the clerk Originally it was 2nd or 3rd with loud neighbors just a good guess since this property fits that standard2 The room smells very old3 I think they actually remodeled one room to the newer style Holiday Inns (that they actually use in pictures) My room is very old compared to rooms at other Holiday InnsThese rooms are very dark from 2000-20064 WARNING! EXTREMELY HIGH DEPOSITS HEREA This motel authorizes $15000 to your credit/or debit card here above the price of the room, and taxB The authorization will take 10 business days to be removed *Check your account to be sure the property doesn’t post the charge to your account rather than release it after 10 long business daysC The average Holiday Inn authorizes anywhere from $1000 per night, to $3000 per night Anything above $5000 is outrageous for a motel chain Holiday Inn is a motel chainThis is unfair to the leisure, or business travelerI would not recommend this property unless you get a very cheap price under $7500 The property again is very old, the hallways are old, the carpets are old, and the rooms smellI never can understand how a Holiday Inn justifies authorization to a guests credit/or debit card for $150 when this is a motel, not a hotel that has room serviceStay somewhere else I will never stay here againI happened to be unable to cancel my stay due to using points to stay hereAlways call the motel in advance to verify the depositIt’s funny, the more I travel for work, the worse the Holiday Inn’s get From noise, fights, weed, loud parties, and homeless people It’s very sadSleeping in my company car seems like a much better choice then this smelly propertyI have requested that my company allow my team to stay at a better brand IHG is horrible

Philip George

This hotel is the worst one I have ever stayed 1 the rooms are very very old and smells bad too

2 the environment looks very dirty probably because it’s very old, and it still looks very dirty no matter how you clean 3 the service at front desk needs a lot of improvement, they told one thing yesterday and totally forgot it today Be away from such a bad hotel if you want to have a good night

Gorav Vig

Bad customer service at front desk Reserved 4 nights with points, however on last day front desk told me I have to pay for last day Some confusion happened, however front desk did not help or care to help

Next day, I talked to manager and she did not seem to care about bad customer expierience either Never want to stay in a place where employees don’t care about customer service

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