hotels with penthouses in Parma Heights, OH

1. Courtyard by Marriott Cleveland Independence (3-star hotel)

About this hotel

This modern hotel is 5.6 miles from the Cleveland Metroparks Zoo and 9.4 miles from the Rock and Roll Hall of Fame & Museum.Contemporary rooms offer free WiFi, desks, flat-screen TVs with premium cable channels and coffeemakers. Suites add separate living areas and minifridges.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 3 meeting rooms. Other amenities include an indoor pool and a whirlpool, an exercise room and free on-site parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 13 min drive to the A Christmas Story House
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned “Bistro” 16 times
  • Guests mentioned lobbies 18 times
  • Guests praised the fitness center, which has elliptical machines
  • Guests liked the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Sherry G

Absolutely awful will never stay there again, very rude nasty staff including management, after driving for 4hrs with two small kids wanting to go swimming which is why we picked that hotel only to find out that after a certain hr no kids are aloud only adults,I have NEVER heard of such a thing mind you the pool was empty! Room was obviously not cleaned well ,we opened the fridge to find moldy food and milk! No microwave in the room either ,no vending machines I can go on and on !! If I wouldn’t of booked and paid 430 threw a third party we would of left immediately just by the ignorance from the staff as soon as we walked in! It was so bad that I’m gonna try to track down higher management

2. Residence Inn by Marriott Cleveland Downtown (3-star hotel)

About this hotel

A 6-minute walk from Progressive Field, this genteel all-suite hotel is 2 miles from the Great Lakes Science Center and a mile from the Rock & Roll Hall of Fame.The relaxed studio suites feature bright accent walls, kitchens and free Wi-Fi, as well as flat-screens, desks and living areas with pull-out sofas. The 1-bedroom suites add separate living rooms. Some have fireplaces.Hot breakfast is complimentary. Other amenities include a fitness center, a 24-hour convenience store and a coin-operated laundry. There’s also meeting space. Parking is available for a fee.

Things You Need to Know

  • Walking distance to Cleveland Arcade and Public Square, Cleveland
  • Guests liked the friendly service
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the unclean bathrooms
  • Guests praised the restaurant
  • Guests mentioned “a fireplace” 10 times
  • Guests praised the nightlife
  • Guests praised the bar

Feedback From Real Customers

Michael J.

Very good re-use of a historic building (arcade mall) If you want quiet, make sure your room does not face the front main road as you can hear vehicles with blaring music through the windows during the night Front desk staff was very helpful, even secured our luggage after check out so we could visit the Rock and Roll Hall of Fame without having to put our luggage in our vehicle in the parking garage

We will come back and stay here again

Edie Cavanaugh

The room size was fabulous but in need of many repairs Reported the shower had a really bad leak, was told it would be taken care of Never was

Clothes hook on back of one bedroom door totally knocked off Had to get toilet paper from the front desk because housekeeping didn’t have any Asked for change at the front desk, twice, they had NO money in their cash drawer I was told to ask the valet The workers were very pleasant and polite

Margo Fritz

Our room was located in the Euclid building This is the most customer unfriendly layout I have ever experienced in a hotel We took the elevator from the lobby to the second floor

Walked through the dining area and out a door into the building next door that has various stores located in it We walked along a second floor walkway that looks down on the shopping are for quite some time to a second elevator We took the second elevator to the 4th floor Once we got off the second elevator it was a walk through various halls and up a set of stairs finally to our room Using a luggage cart was not an option The room was not anything like other residence inns I have stayed in It was dirty and needed updated to say the least Some of our pillows did not have pillow cases on them We did not have enough towels in our room for our family, for some reason only 3 were provided I called the front desk and they were supposed to send more, they never came We asked the front desk if there was a better way to our room and she told us there was only one way We experimented with several stairwells to find a more customer friendly way to our room All of the stairwells are disgusting, many cigarette butts, empty beer cans and filth The breakfast was also a disappointment slimy not fully cooked eggs, sausage, waffle in a plastic wrapper and old bananas Upon checkout I was charged for two days of valet when I had only used it once I called to complain and was told that the valet had tickets for each day and it had to be right I was eventually credited after another phone call

3. Drury Plaza Hotel Cleveland Downtown (3-star hotel)

About this hotel

A mile from I-90, this polished downtown hotel in the converted 1930s-era Board of Education building is a 15-minute walk from both the Rock and Roll Hall of Fame and Museum, and NFL matches at FirstEnergy Stadium, home of the Cleveland Browns.The warmly decorated, modern rooms feature Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and coffeemakers. Suites add living rooms with pull-out sofas and additional TVs.Freebies include popcorn, and evening happy hour with snacks and drinks. There’s also an indoor pool, a hot tub and a 24/7 gym, plus a restaurant, a lobby bar and a ballroom. Breakfast and valet parking are available.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • Guests praised the large bathrooms and the showers
  • Walking distance to Public Square, Cleveland and Cleveland Arcade
  • Guests praised the friendly, professional service
  • Guests liked “popcorn”, mentioned 19 times in reviews
  • Guests praised the architecture
  • Guests praised the breakfast

Feedback From Real Customers

Jesse LeGault

We had a mixed experience staying here The bed was comfortable, but the pillows were too small The shower was a nice walk-in, but the curtain wasn’t weighted, so it kept “blowing” open and letting water escape

Food was provided in the morning and evening, but the area was a madhouse during those times Valet parking was easily accessible, but priced high ($35 per night) The hotel was kept clean, but they used scents in the hallways, which can be triggering for fragrance-sensitive individuals We generally enjoyed our stay, but the roof leaks (we were on the top floor during a storm) So, slightly recommended, but if you stay away, I won’t blame you

Denise Dillon

My first time staying at this location Hotel was beautiful, staff was friendly We had a queen room

Room was clean and spacious The bed was comfortable Evening kickback was a huge perkdrinks and food for the family Only 2 cons was parking and the pool No parking lot, they do have valet parking for a nightly price, we did not utilize this service Also the pool was supposed to be heated but the temperature was too cold to swim Otherwise we will definitely stay again!

Dejan Braki

Excellent central location in a historic edifice in walking distance to almost all attractions Plenty of restaurants aroundSpacious room with all amenities you need, as well the bathroom

Pool was heated, very pleasant to swim and fair in size, along with the hot tubBreakfast is very good, but the biggest bonus is their Kick back at 530 PM – a light supper (great soup, hot dogs, shredded pork, potatoes, nachos, salads), after which you really don’t need dinner so you save some bucksParking is around 40$ – valet only, but we parked our car on the street in front of the hotel by the meter (free from 6 PM to 7 AM, after 7 AM 2$ per hour)

4. Sonesta ES Suites Cleveland Airport (3-star hotel)

About this hotel

Off I-71, this straightforward all-suite hotel is 4 miles from both I-X Center convention venue and Cleveland Hopkins International Airport.Functional quarters range from studios to 2-bedroom suites, and all come with pull-out sofas, kitchens and coffeemakers, as well as free Wi-Fi and flat-screen TVs. Some have fireplaces.A hot breakfast buffet, an airport shuttle and parking are complimentary, as are alcoholic drinks on some weeknights. Amenities include a seasonal outdoor pool, a hot tub, a tennis/basketball court and an exercise room, plus a business center and a convenience store.

Things You Need to Know

  • Guests mentioned the rooms are large
  • Guests mentioned the bathrooms are unclean
  • 11 min drive to Mill Stream Run Reservation
  • Guests liked the friendly service
  • Guests mentioned “a fireplace” 19 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Mustafa Kilcak

We enjoyed staying here The suite room was clean and good for kids The bathroom could be cleaner

One of the reason that we have chosen this hotel is the free breakfast We understand due to the Covid, they prepare to go box However, when you don’t eat ham because of religious reason, you should respect it and find a solution for it The first day they gave us cheese and egg sandwiches They were very kind However, the last day the front desk girl says they give whatever in the bag which could be ham or cheese It was not kind and it is not what it is supposed to be if you offer free breakfast or you could give what people ask when you are willing to spare time to get egg and cheese sandwiches Big thanks to the front desk guy to quite her and went to the kitchen and grab what we were asking It is sad to feel for us and for our kids in this way if you cannot eat something else other than egg and cheese sandwiches due to the religious reasons I don’t want my kids to feel bad because of their choice of religions Overall it was good

Christina Jordan

Pet friendly rooms are disgusting I was traveling with my cats so was given a pet friendly room Upon entry the entire place smelled of animal urine

You could see stains on the floor as well where pets have used the carpet as their toilet The area most saturated with animal urine was in front of the bathroom which my cat ended up rolling in I had to bathe him afterwards he smelled so awful of urine from head to toe Even just walking on the carpet barefooted, my feet felt really gross Aside from that nastiness, the beds did not have any fitted sheets however they were comfortable The TV worked great, the shower/hot water worked great, and the amenities were nice The AC worked very well The front desk staff were very friendly as well I was just really disappointed in the cleanliness of the pet friendly rooms We pay an extra deposit for cleaning, you would think the rooms would’ve been in better condition They honestly need to rip up all of the carpets from those rooms to avoid animals having accidents on their floors and retaining all of the smells I’m only giving two stars because the room cleanliness really threw me off It just felt gross knowing that I had to put my things in that room, potentially coming out smelling like animal urine I am very grateful to the friendly staff upfront, but these rooms need more attention

Melissa R. Kosovich

I stayed by myself the night before my wedding, and my husband stayed with me that night Everyone congratulated us without us mentioning we’d just gotten married I think it was because I had mentioned it when I originally booked the room almost a year before

Everyone was super friendly, and kind I accidentally left my Fitbit in the room, and the process to reclaim it was very smooth Setting up a block of rooms for our guests was pretty easy too Would stay here again

5. Hyatt Regency Cleveland At The Arcade (4-star hotel)

About this hotel

Set inside the historic Victorian-era Arcade shopping center, this elegant hotel is a 9-minute walk from Quicken Loans Arena and 0.7 miles from the Rock and Roll Hall of Fame and Museum.Airy rooms (some overlooking the Arcade) feature contemporary decor, vaulted ceilings and flat-screen TVs, as well as WiFi access and laptop-size safes. En suite bathrooms have granite tubs. Suites add separate living areas and floor-to-ceiling windows.Dining options include a refined restaurant, a cocktail lounge offering light fare, and a coffee bar. There’s also a 24-hour fitness facility, full-service spa, business center and event space.

Things You Need to Know

  • Guests praised the beds
  • Walking distance to Cleveland Arcade and Public Square, Cleveland
  • Guests praised the professional service
  • Guests praised the architecture
  • Guests liked the breakfast
  • The fitness center has weight machines
  • The hotel has a boutique store

Feedback From Real Customers

Julie Arick

The rooms are very nicely laid out with up to date furniture The king room we stayed in had a large TV mounted on the wall, a safe in the closet and a mini fridge hidden in the dresser under the TV The staff here is very helpful, courteous, respectful and professional

Just wish the windows in the room were cleaner considering we chose the room with a city view Other than that, the room rate was great and they offer a Veteran discount Would definitely stay again (Pics of city taken from room windows)

Robby Schafer

Had a wonderful overnight stay here Went to a concert at the House of Blues Cleveland This hotel is perfect location for anything at House of Blues you literally just have to walk across the street

From check in to checkout I was impressed with the staff All very friendly The breakfast restaurant is a bit pricey but as expected It is good food Pizza 216 was an awesome spot to eat and drink at before the show Highly recommend this property when in Cleveland Valet parking only 39 pr night and unlimited in and out access

Amy Lammers

Iris, the hotel concierge, is amazing! Not only is she warm and welcoming, but she is very accommodating We were in for the Cleveland Marathon and she was able to facilitate an early check in and late check out time for us It provided us the much needed rest before the race and a nice relaxing shower after where we didn’t have to feel rushed to check out

Iris you deserve a gold star! Oh and the rooms were updated with very comfortable beds The hotel was quiet and beautiful!

6. Hilton Cleveland Downtown (4-star hotel)

About this hotel

In a modern high-rise overlooking Lake Erie, this polished hotel is directly connected to the Huntington Convention Center of Cleveland, and is less than a mile from the Rock & Roll Hall of Fame and 6 miles from the Cleveland Metroparks Zoo.Cozy rooms feature Wi-Fi (fee), flat-screens, and city and/or lake views. Some provide treadmills. Suites have living areas with pull-out sofas. Kids stay free with an adult. Room service is available.There’s a chic restaurant/bar offering terrace dining, along with 2 bars, including a top-floor bar with lake views. There’s also a snack shop, a gym and an indoor pool, plus 50,000 sq ft of meeting space.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • Walking distance to Public Square, Cleveland and the Rock and Roll Hall of Fame
  • Guests praised the friendly, professional service
  • Guests mentioned “lakes” 108 times
  • Guests praised the lake views
  • Guests liked the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Ake Tayong

My goodness! What can I say This is truly the best hotel I have ever stayed at I can’t get over how good it is! I will definitely be coming back because it is worth every penny

The hotel itself is absolutely beautiful The service is A1 the really do an amazing job of personalizing your experience and they give you all information up front so there is no confusion on anything Also the rooms are huge! I requested blankets and they were so comfy The food is amazing It’s hot, well cooked, and the service is fast! I truly had the best time!

Jared Woody

Recently stayed here for a conference at the attached facility, and wow, this was a nice hotel with a great experience Not only are the rooms nice and well kept, but the views from the tower are excellent, overlooking the lake and the Hall of Fame in my caseThe hotel has some solid if not spectacular restaurant and bar options, but is within easy walking distance of a number of great bars and restaurants

Definitely would stay again

Andrew Zajac

My fiancée and I stayed here for Comic Con and couldn’t have asked for a better stay from start to finish The staff was so incredibly helpful and friendly The hotel and room were very well clean and modern

The market near the front desk was useful The views from our room were incredible Bed was very comfortable Shower was great Parking was easy and convenient 10/10 would highly recommend and plan to be stay again!

7. Hampton Inn & Suites Cleveland-Airport/Middleburg Heights (3-star hotel)

About this hotel

This modern airport hotel is 4 miles from Cleveland Hopkins International Airport and from events at the I-X Center .Classic rooms include complimentary Wi-Fi and custom-designed beds, plus desks, flat-screen TVs with HD channels, minifridges and coffeemakers. Suites add living areas and full kitchens. Some suites offer whirlpool tubs.Freebies consist of parking, airport shuttle service and a hot breakfast buffet and/or weekday breakfast bags to go. Additional amenities include a fitness center, an indoor pool, a meeting room and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Guests praised the beds
  • 10 min drive to Mill Stream Run Reservation
  • Guests praised the friendly service
  • Guests liked the lobby, mentioned 17 times in reviews
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool

Feedback From Real Customers

Jay Moffett

Clean and pleasant as any Hampton Inn usually is Very nice and friendly staffConvenient to the highway and lots of good places to eat

Breakfast was good as was a dip in the poolMy room was tight, especially for one with two queen beds in it, but I was on my own so it was good Room 101, while convenient, the constant sound of the elevator equipment immediately the other side of the wall was not fun Maybe a discount offer for this room would be appropriate I tuned it out but any light sleepers would not be pleased I was assigned this room through the app, my reservation made months ago An upgrade was available for another $40, that’s not coolIn summation, tight but clean and tidy room and a great staff made for a nice weekend I slept well and felt comfortable and safe herethank you to HI Middleburg Heights

Dawn Swan

We loved the vibe/decor of this location and its proximity to Cleveland Hopkins Int’l Airport Front Desk attendants were very warm, personable and helpful Our room was nice, and we appreciated all the amenities, but the mirror over the desk clearly hadn’t been cleaned before we arrived, a towel was backwards, a tile over the shower needs replaced, no bags in the trash cans seems unsanitary, one of the lamps was unplugged & we had no full-length mirror

Still, we recognize these are pretty minor, and our stay was comfortably restful

Pam

Mom and I were in Ohio to celebrate the Life of my Uncle, and Mom’s Brother We stayed at the Hampton Inn & Suites Cleveland Airport/Middleburg Heights The Staff is exceptional

They were like friends! The beds were the most comfortable I’ve slept in for a long, long time and the rooms were very well taken care of and very clean I am so grateful to have found this wonderful hotel We stayed the night we arrived and the night before we flew home This is a very fine hotel with helpful, caring staff They helped us with transportation to Airport and Car Rental Thank you Hampton Inn, Cleveland Airport/Middleburg Heights!! You are TERRIFIC!

8. TownePlace Suites by Marriott Cleveland Westlake (2-star hotel)

About this hotel

Off Interstate 90, this informal all-suite hotel is a mile from the shores of Lake Erie, 15 miles from Cleveland Metroparks Zoo, and 17 miles from The Rock and Roll Hall of Fame and Museum.Warmly decorated studios offer pull-out sofas and kitchens, plus Wi-Fi (fee), flat-screen TVs, and desks with ergonomic chairs. The 1- and 2-bedroom suites add separate living rooms.Parking and continental breakfast are free. There’s also a seasonal outdoor pool, an exercise room and a barbecue/picnic area, as well as coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the kitchenettes
  • 13 min drive to Mahall’s
  • Guests mentioned the rooms are unclean
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with room service
  • The fitness center has weight machines
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Guess Who

This is the dirtiest hotel I’ve ever stayed in The bathroom floor was sticky, the bath tub was slimey, the shower curtain had stains, and there was mold in the toilet The carpet felt like it had never been cleaned and had many stains

The pillows were flat and one of them didn’t even have a pillowcase I felt more dirty after bathing here than I did before I stepped into that disgusting shower The breakfast is also gross The oatmeal was basically cold soup The waffles were stale and cold Marriott should be embarrassed to put their name on this dump I have literally stayed in much nicer hostels The cleaners should all be fired and the health dept should be called

Mercedes Smith

I should have stayed at the courtyard across the street The staff was friendly but the rooms are run down and nasty I had broken glass, window came completely out, bed smells like grease(cooking oil), and the couches needs to be replaced

They look as though they have been here since the hotel was built I had to switch rooms because the heater stopped working and there wasn’t any hot water The heater eventually started working but I can’t take back the scream shower I had to take in 27 degree weather 😩 I will probably never stay at another town place suites ever again By the way, the staff is great 👍

Stephanie Winkler

Just read all the other reviews Very true I didn’t have a window fall out, but ac has been on 65 and room still above 70

Everything is old and stained The amount of doors you have to walk through to get to the elevator! Beds are hard as a rock Appliances barely work Gym has only two 40 pound dumbbells Treadmill works but very basic and oldOhhh and did I mention the train track right outside my window?

9. DoubleTree by Hilton Hotel Cleveland Downtown – Lakeside (3-star hotel)

About this hotel

A 5-minute walk from RTA light rail and 10 minutes’ walk from an Amtrak station, this contemporary downtown hotel is 3 blocks from Lake Erie and the Rock & Roll Hall of Fame.All rooms offer modern decor and custom-designed beds, plus flat-screen TVs and free WiFi. Executive rooms provide access to the Executive Lounge with free breakfast (Mon-Fri) and evening appetizers (Mon-Thu). 2-bedroom suites add living areas.An all-day restaurant serves American cuisine, plus there’s an on-site cafe. A fitness center, an indoor pool and a whirlpool are offered, and other perks include 10,000 sq ft of event space and a free downtown shuttle.

Things You Need to Know

  • One of the few hotels in the area with air conditioning
  • Some guests complained about the unclean bathrooms
  • Walking distance to the Rock and Roll Hall of Fame and the Great Lakes Science Center
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests liked “cookies”, mentioned 89 times in reviews
  • The hotel has breakfast

Feedback From Real Customers

nancy hendrickson

Picked this hotel for location near Rock and Roll Hall of Fame, and for that it was perfect Nice staff Room was spacious and mostly comfortable

Good coffee, fridge and microwave which I used I was a bit shocked when I had my glasses on and was able to see some serious scum in the area of the handrail in the tub I did not notice this right away as I had no need for the handrail and generally don’t shower with my glasses Thus the omitted starThe restaurant was convenient for breakfast but buffets are not my preference You can self park at the property’s lot for 25 a night

Ariel Boyd

I stayed here with my boyfriend, brother, and our friend We booked the room so we could all drink in the flats and just Uber back Upon first arriving at this hotel the last at the front desk was super friendly and kind

She wished me a happy birthday and thanked me for being a honors member She was very welcoming and I don’t think I’ve ever really came across someone so kind working front desk! Just with the interaction i had with her She put a smile on my face I would highly recommend this hotel to other people and I’ll definitely be staying again sometime Other than the service here the cleanliness of the room and when your first walk in is all very clean and nice The beds are super comfy, we had booked a room with two queen beds

Amberly S

My bestie and I took a trip to Cleveland last weekend and stayed here! Hotel was very quiet and comfortable All the staff we encountered were very friendly and welcoming Special shout out to the woman bar tender that took the time to give the best advice for a night out with a printed map (also, really good food)

She was spot on, it was so much fun Also a special shout out to the shuttle driver we had, Carl, super nice guy and a joy to chat with on our ride Highly recommended this hotel to anyone, great experience and great people

10. Home2 Suites by Hilton Middleburg Heights Cleveland (3-star hotel)

About this hotel

Off a road lined with restaurants and shops, this contemporary, colorful all-suite hotel is 4 miles from both Cleveland Hopkins International Airport and the International Exposition Center.The warmly decorated studios feature pull-out couches, as well as kitchens, free Wi-Fi, and flat-screen TVs. The 1-bedroom suites add separate living and dining areas. Kids stay at no charge with an adult.Complimentary hot breakfast is served in a casual dining room. Other amenities include an indoor heated pool, an outdoor grill area, and a combined fitness and laundry facility. Parking is available.

Things You Need to Know

  • Guests praised the kitchenettes
  • 10 min drive to Mill Stream Run Reservation
  • 13 min drive to Cleveland Hopkins
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “dogs” 18 times
  • Guests mentioned microwaves 11 times

Feedback From Real Customers

Shoppin Sher

If you’ve been to a Home two suites before, it’s just like the other one but a little bit nicer than some The amenities are new and it smells good and cleanThe front desk staff were all friendlier than average and I thought everybody was nice that I interacted with

The breakfasts are decent They’re the same as at the other Home2 suitesI don’t like the bedding at Home2 suites I’m used to the Hyatt down comforters and my own down comforter at homeI was pretty disappointed that I specifically booked a hotel using an indoor poor pool filter and their pool was completely shut down How difficult is it to change the filter when you close your pool down? It can’t be that hardI was also pretty disappointed that I was locked out of my room when I went back to get my luggage after taking my dogs out It was right at 12 All the other hotels and have a check out at a certain time give you a window There’s been a lot of times when I’ve gone back from my second load 10 minutes after the checkout time and I’ve never been locked out right on the minute I was supposed to be checked out before That’s not a very good way to make people feel welcomed and appreciated

marcus6lj

Cleanliness of this hotel is going down quickly After staying here for the last three years at different times The last few stays between have revealed a carelessness in cleaning the bathrooms, changing sheets, dusting and the shower doors, forget about it

We initially booked one night needed another night But decided to choose another hotel To add insult to injury excuses seem to be the order of the day From the color of the cleaning solution to oh that dirt is only on the side of the shower Will look to corporate for solutions because addressing on site management is a moot point Disappointed Diamond member

Troy Bornhorst

Dog pee and noise! But will be backWe stayed just one night, Saturday Had two rooms… One of them reeked of dog/cat urine

The other smelled fresh The room itself was otherwise clean, breakfast was great… The staff was overall decent The person checking me in Saturday afternoon was a bit short/rude, but the person (Heather) on Sunday morning was great The floor was crazy loud Saturday night with partying families, but that’s not really the hotel’s fault Sunday morning the same crew was ridiculously loud/messy at breakfast They trashed the whole scene, left a mess, and dodged The staff handled it really well I’d stay again, just didn’t personally get sleep or have a great night or morning Not the hotel’s fault per se

11. SpringHill Suites by Marriott Cleveland Independence (3-star hotel)

About this hotel

Off Interstate 77, this informal all-suite hotel in a modern building close to casual eateries is 9 miles from pro basketball and baseball games in downtown Cleveland and 20 miles from Cuyahoga Valley Scenic Railroad.Streamlined suites with contemporary decor feature free high-speed Wi-Fi, flat-screens and iPod docks, plus kitchenettes, and living areas with sofabeds.A breakfast buffet and parking are complimentary. Other amenities include a laid-back lobby restaurant/bar (limited hours), an indoor pool, a hot tub and a gym. There’s also a convenience store.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 11 min drive to the A Christmas Story House
  • Guests praised the friendly service, which has a concierge
  • Guests praised the restaurant
  • Guests mentioned lobbies 15 times
  • Guests praised the bar

Feedback From Real Customers

Lindsey Simpson

The hotel itself was nice, I loved the room For the most part, it was clean and the breakfast was good The reason I am giving the hotel two stars is because I suspect theft after requesting room service from the hotel

I had a piece of jewelry tucked away before room service and after packing the jewelry box and bringing it back home we unpack it and a pair of earrings were gone from it I wouldn’t be so mad if they weren’t my grandmothers who had passed last year and the ones I wore in my wedding They were not worn or taken out the rest of the trip so who else would have taken them out? Just be mindful when staying here about your belongs and who enters your room!

Crystal Hamilton

Rooms seemed visibly clean at first, until we started noticing cup stains on counters, someone else’s hair on the nightstand, dirty counters behind ice bucket and coffee machine Hot tub was visibly filthy with smelly, musty water Scent used in hotel smelt clean at first, but started to make me feel sick after a few days

Could use some hot items on breakfast menu for the price Pool was fine, as well as fitness center Beds seemed clean and comfortable There was a small bug crawling on my son’s pillow – not sure if it was a bed bug or not No bites TV is in bad position in relation to beds Our daughter slammed her finger in the sliding bathroom door – has no stopper and slides very fast if not familiar with that kind of door like our daughter Staff pleasant Housekeeping friendly and accommodating

Scott Stallings

We found the hotel was clean, the room was spacious, and the staff was friendly Look at the pictures closely because the one bedroom is a studio room with a bathroom It’s not like Residence Inn or other Marriott properties where one bedroom is actually one bedroom

The only separation between a couch and bed is a desk with a tall backing On this basis, the room with two queen beds could be listed as a two bedroom

12. Sonesta Simply Suites Cleveland North Olmsted (2-star hotel)

About this hotel

Off Interstate 480, this informal all-suite hotel is 4 miles from Cleveland Hopkins International Airport, and 5 miles from both Swings-n-Things Family Fun Park and the International Exposition Center.Casual studios offer kitchens, flat-screen TVs, free Wi-Fi and desks. The 1-bedroom suites add separate living areas with pull-out sofas.Parking and access to a nearby golf course are included. There’s also an exercise room, a business center and a coin-operated laundry facility, plus a picnic area.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Guests praised the beds
  • Guests mentioned the bathrooms are clean
  • 4 min drive to Rocky River Reservation
  • 8 min drive to Cleveland Hopkins
  • Guests praised the professional, friendly service
  • Guests mentioned “dogs” 12 times
  • The fitness center has free weights and treadmills

Feedback From Real Customers

Christina Ward

I became a Covid ICU Travel Nurse at the beginning of the pandemic I gave up my home I left my children & granddaughters

I have worked in multiple states, And, I have lived in hotels for the past 2 1/2 years I have been here for 11 months I will be here another 7 months Finally, I have a place to stay where I don’t feel desperately homesick This hotel… and this amazing staff have repeatedly gone above and beyond to make me feel as “at home” as possible Sure, things aren’t always perfect (I do NOT miss being responsible for my own home maintenance) While routine maintenance is clearly a top priority, things break, things need repaired Here, things get done quickly They get done correctly The property is extremely clean and well maintained The free laundry & workout equipment are clean & well maintained The convenience store is clean & well stocked (although the company recently switched to Pepsi products) The staff is AMAZING! My dogs love it here The people who stay here are respectful, and clean Everything is convenient (restaurants/shopping/freeway/airport) I have never felt disrespected here I have never felt unsafe here For the unplanned direction my 25+ year nursing career took, I would not be able to continue to do the work I do if it weren’t for this hotel, and the incredible people who have been such a blessing in my life!

Kyle F. Genson

100$ deposit that they hold that has to be on credit card or debit, can’t be cash Sort of a hassle but not bad Rooms weren’t the best , and had a weird pickle smell but had a rather large desk and laz e boy recliner

Nice size rooms Didn’t like the window to our room being facing the road Overall it I’ve been better places for the price Right down the street , the la Quinta or extended stay is just as good if not , a lot, better for the same price or cheaper

13. Metropolitan at The 9, Autograph Collection (4-star hotel)

About this hotel

Set in a converted 1906 bank, this upscale hotel is an 8-minute walk from Playhouse Square, a 10-minute walk from Tower City-Public Square subway station and a miles from the Rock and Roll Hall of Fame and Museum.The elegant rooms have plush beds, living areas, free Wi-Fi, flat-screen TVs and minibars. Suites add sofabeds, and some feature fireplaces or conference rooms. Club rooms include butler service, plus free breakfast, snacks and cocktails in the top-floor lounge.Dining options include a fine-dining restaurant, a rooftop cocktail lounge and a 1920s-style bar. There’s also a theater, a gym and an indoor dog park.

Things You Need to Know

  • Guests liked the rooms but some complained about the kitchenettes
  • Walking distance to Cleveland Arcade and Playhouse Square
  • Guests liked the friendly service
  • Guests praised the breakfast
  • The fitness center has weight machines
  • Guests praised the top-floor bar

Feedback From Real Customers

Krystle Rose

Great location right in downtown Walking distance to both progressive and the basketball stadium Great atmosphere, and several great dining and drink spots right at the hotel

Downfall is only valet parking So if you can overlook that you have a great location Rooms were roomy for what I had, but noticed where there hasn’t been dusting happening in a coupleLocations Overall a great stay with great atmosphere in downtown Cleveland

Corey R

**20 Stars** Wow, what can I say This is a beautiful hotel in a wonderful location with a fantastic client service team The lounges are unique

The restaurant, “Adega” won’t disappoint The room was HUGE! This hotel left us wishing we could stay longer Thank you to everyone at the Metropolitan at the 9 such a wonderful experience

uni0versalpulse

Stayed here for a brief business trip, The hotel was wonderful The staff were very accommodating and Lorena at the front desk of guest services went above and beyond to make my stay at Metropolitan at the 9 the most enjoyable She assisted with an early check in as as well as helped print out my boarding passes when I checked out

Thank you for a wonderful business trip experience

14. Kimpton Schofield Hotel (4-star hotel)

  • Address: 2000 E 9th St, Cleveland, OH 44115
  • Phone: (216) 357-3250
  • Ratings: 4.4 (922 reviews) Very good
  • Website : Kimpton Schofield Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Polished rooms & suites in a 1902 landmark offering cocktail hours, a 24-hour gym & loaner bikes.

About this hotel

Set off I-90 and a 4-minute walk from Quicken Loans Arena, this upscale hotel in a landmark Victorian building dating from 1902 is a 7-minute walk from Playhouse Square and less than a mile from the Rock and Roll Hall of Fame.Polished, retro-chic rooms feature Italian linens, sitting areas, yoga mats, rainfall showers and flat-screens; most have city views. Suites add separate living rooms. Wi-Fi is available. In-room spa services are on offer.Free perks consist of loaner bikes, and morning hot drinks. Other amenities include an industrial-chic restaurant, evening cocktail hours, a 24-hour gym and valet parking (fee). Breakfast is available.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • Walking distance to Cleveland Arcade and Playhouse Square
  • Guests praised the friendly service
  • Guests mentioned “dogs” 24 times
  • Guests praised the breakfast
  • Guests liked the bar and the bar drinks

Feedback From Real Customers

George Schendel

I have stayed here twice, the staff is top notch, the rooms are very clean, and the walk in showers are great This trip I enjoyed a corner king suite, and I was living like a rock star The location is perfect for professional sports, pub crawling, our going to the casino

It’s just off the lake, at the river, and there is also a beautiful national park a short drive away I hope to return to enjoy the area some more

Cincinnati Julz

I enjoyed my stay here Nice rooms offering ample space & large bathroom Stay was friendly and accommodating

Best part was I could bring my furry dogs I will stay here again I think the only negative were linens were lacking i found a few holes in towels and sheets They also did not smell really clean but I find that at most hotels The smell of fresh linens is wonderful but these smelled like they have been sitting in a closet for months after being cleaned I think their laundry service company could do better 😉

Alexis Hill

Our best Cleveland hotel experience thus far! Great location (within walking distance to the casino and tons of restaurants and bars), fun, boutique-style decor in lobby and rooms, and very clean Everything seems fresh and modern Complimentary wine hour was also a nice bonus!Valet parking is fairly pricey at $40 a night, but there’s a parking garage right around the corner that we used for $14 a night

15. Courtyard by Marriott Cleveland Airport North (3-star hotel)

About this hotel

This modern hotel is less than a mile’s drive from the Great Northern Mall and a 4.3-mile drive from the Cleveland Hopkins International Airport.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs and coffeemakers. Suites add sofabeds and separate living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a business center with workstations, and 2 meeting rooms. Other amenities include an indoor pool, a 24/7 exercise room, a free 24/7 airport shuttle and on-site free parking.

Things You Need to Know

  • Guests praised the rooms
  • 4 min drive to Rocky River Reservation
  • 9 min drive to Cleveland Hopkins
  • Guests praised the friendly service
  • Guests mentioned “Bistro” 14 times
  • Guests mentioned lobbies 11 times
  • Guests liked the indoor pool

Feedback From Real Customers

Kon Battles

Breakfast NOT included! When I checked in I enquired about breakfast and the desk clerk said it is served between 7 and 10 in the hotel lobby so I was expecting a complementary breakfast but it turned out you can place and order ($7 to $15 for entries) -not what I was expecting so we went out for breakfast which was an unexpected cost for us The room was quiet and clean which was good The hot tub jets would not turn on – so overall I would say “OK stay”

I’ve had much better Marriott stays but this one wasn’t horrible

Lori N

Great hotel Has gym and laundry and a small Starbucks inside Good bar food

Nice staff Walmart directly across the street, a cute mall 5min walk down the street, and tons of restaurants like macaroni grill red Robin the Harry Buffalo and more all walkable within 15 min or less There’s some water stuff close too but I haven’t done that yet People even get married and choose this hotel a lot Only one frown and that’s the microwave being all the way downstairs in the lobby Still a great pick

Dennis Leonard

My stay was short I arrived at the hotel at 10:00 PM only to get up at 3:00 AM to catch the shuttle to get to the airport by 4:00 AM The staff was very courteous and the shuttle was prompt

It was nice to leave my car in their lot for a week until I returned Upon my return I called the hotel from baggage claim and the shuttle was there to take me back to the hotel and my car by the time I got my bags and headed outside I would definitely recommend for anyone else taking a red eye out of Hopkins

16. The Westin Cleveland Downtown (4-star hotel)

About this hotel

This contemporary hotel is 2 blocks from the Cleveland Convention Center and a 9-minute walk from the Rock and Roll Hall of Fame and Museum.Upscale rooms offer WiFi (surcharge), flat-screen TVs, minifridges and desks. Club-level rooms and all suites include free WiFi and access to a lounge with free breakfast and snacks. Suites also add separate living rooms with pull-out sofas.There’s a modern steakhouse and a Starbucks coffee shop. The lobby features a living plant wall, and the hotel has an exercise room. There are 18 meeting rooms and a ballroom.

Things You Need to Know

  • Guests praised the clean rooms
  • Some guests disliked the bathrooms
  • Walking distance to Public Square, Cleveland and Cleveland Arcade
  • Guests praised the professional service
  • Guests praised the modern restaurant
  • Guests mentioned “lakes” 35 times
  • Guests praised the breakfast

Feedback From Real Customers

Taylor Gardner

Work conference had a room block here and it was an excellent stay The rooms were clean, the beds comfy, and even the wifi worked! Only thing is the showers don’t have doors… which was weird But, it was a nice place to call home for the week

Location was great, too Close to all the stadiums, convention center, and Rock n Roll museum Easy to get to food or have food come to you Never had an issue getting anywhere without a car! And the views… loved the downtown scenery!Last bonus point came from the complimentary waters and morning coffee While breakfast is an extra cost, free drinks were great!

Nicole McCreadie

We stayed at this hotel for a long weekend during the weekend of July 9th This hotel was incredible from the cleanliness to the warm and friendly staff everywhere you turned Another huge perk was the breakfast buffet each morning in the restaurant

It was reasonably priced and all items were plentiful and fresh All staff during the morning hours in the restaurant were wonderful and friendly They also offered complimentary coffee The front desk staff was also extremely friendly and helpful recommending some local places to go when we asked The room was also spacious and comfortable with no issues We plan to come back to Cleveland in October and will 100% stay here again

Lauren

The room was clean and quiet Beds were comfortable Valet service was helpful and timely when we used it

The food in the restaurant wasn’t great, and there was no room service option The shower was absolutely terrible The water pressure was so poor I literally couldn’t wash the shampoo out of my hair I had to turn off the shower head and actually put my head under the tub faucet to clean my hair Super disappointing Overall the stay was OK I certainly wouldn’t hurry back

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