hotels with penthouses in Solon, OH
1. Hyatt Place Cleveland/Lyndhurst/Legacy Village (3-star hotel)
- Address: 24665 Cedar Rd, Lyndhurst, OH 44124
- Phone: (216) 382-3350
- Ratings: 4.3 (578 reviews) Very good
- Website : Hyatt Place Cleveland/Lyndhurst/Legacy Village
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Modern rooms & suites in a polished hotel offering a 24-hour restaurant & gym, plus an indoor pool.
About this hotel
Adjacent to the upmarket Legacy Village shopping center, this polished, modern hotel is 2 miles from I-271 and 7 miles from the Cleveland Museum of Art.The unfussy, contemporary rooms have free Wi-Fi, flat-screen TVs, and lounge areas with pull-out sofas, in addition to tea and coffeemakers, minifridges, and wet bars. Airy 1-bedroom suites add separate living rooms and extra TVs.Freebies include parking. There’s a casual all-day restaurant, a chic cafe/bar and a 24/7 exercise room, as well as a heated indoor pool.
Things You Need to Know
- 7 min drive to the Maltz Museum of Jewish Heritage
- Guests praised the casual restaurant
- Some guests complained about the bathrooms
- Guests mentioned “shopping malls” 12 times
- The fitness center has weight machines
- The hotel has a boutique store
Feedback From Real Customers
A R
The only good thing I have to say is that the rooms are very nice as were the views However they charged an extra 4 nights and when we called to try and get it sorted the woman who answered the phone could not have cared less We offered to bring the bills we received so she could see the difference and errors and her reply was “if it will make you feel better”
Feel better? Its to get credited back the extra charges and show you the discrepancy between the credit card and hotel bills! Also, in a two week stay, the room was half cleaned once I asked several times for it to be cleaned but they only did it when I caught them in the hall And then they didn’t get to the bathroom and just did the room Several of the nights there were loud parties and the walls and floors seem to be paper thin for sound Will never stay there again when travelling to Cleveland
Ann Brenner
Do not choose this hotel for your wedding block The problems that me and my family experienced will speak for themselves!1 The lock on my room stopped working on check out day so it took HOURS for a maintenance person to come fix the door to get our stuff out (this was the day after my wedding and we had planned to have family over)2
No one to check out guests (my family waited for 30 minutes and the online check out was not working either)3 One of my family members attempted to check in on Saturday at 3pm and they were not able to let her into her room until after the wedding The wedding was at 5pm and she had to get ready in someone else’s room4 Took them over 30 minutes to check me in and when I finally got to my room, it was the wrong one This caused me to be late to MY OWN wedding rehearsal5 Attempted to charge me double and when I corrected them, I was given attitude6 No luggage cart in sight all weekend7 Many of my guests were not given their complimentary hotel bags8 I was specifically told that the bar would be open on Friday and Saturday Like the luggage cart, no bartender in sight all weekend9 I asked and confirmed twice that there would be turnover service Saturday morning on two of the rooms I booked I guess fresh sheets and towels are asking for too much because neither rooms were cleaned for Saturday evening
Walter Jones
I didn’t stay at this particular one, however I did call this particular one to see if they had room availability for a particularly difficult to navigate situation (C19 pos, government travel, getting kicked out of my current hotel due to lack of availability) and while they didn’t have availability, their representative “Sunny” absolutely lived up to her name and stayed on the phone with me until I was taken care of fully She was honestly the first person to listen to my situation and not immediately try to shoo me away, and she did an excellent job helping me out and getting me sorted at a different Hyatt locationIf she’s coming up for review for a raise, 10/10 just do it 🙂
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2. Hampton Inn & Suites Oakwood Village-Cleveland (2-star hotel)
- Address: 23300 Oakwood Commons Dr, Oakwood, OH 44146
- Phone: (440) 945-6291
- Ratings: 4.4 (532 reviews) Very good Eco-certified
- Website : Hampton Inn & Suites Oakwood Village-Cleveland
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Straightforward hotel offering plain rooms & suites, plus an indoor pool & a fitness center.
About this hotel
Off I-480 and I-271, this straightforward hotel is 2 miles from the Great Falls of Tinkers Creek, 1 mile from the Villa San Bernardo Historic District and 21 miles from the Burke Lakefront Airport.Simple rooms include free Wi-Fi, flat-screen TVs and microwaves, plus minifridges, sitting areas, and tea and coffeemakers. Suites add wet bars and living areas with pull-out couches.Hot breakfast is complimentary. There’s also a snack bar, a fitness center and a heated indoor pool. Event space is available.
Things You Need to Know
- Guests praised the clean rooms, which have TVs
- 6 min drive to Great Falls of Tinkers Creek
- One of the few hotels in the area with room service
- One of the few hotels in the area with a restaurant
- Guests mentioned pools 25 times
- Guests liked the breakfast
- The fitness center has treadmills and elliptical machines
- One of the few hotels in the area with a casino
Feedback From Real Customers
fsxaviator
Fantastic hotel! Really enjoyed my stay here The whole staff are really wonderful and friendly They were really accommodating when I had to extend my stay
Room (suite with king sized) was great, good setup Breakfast is good but the dining area is smallish so sometimes it was hard finding a seat Only complaint is that I don’t know when they do room service, I was there for 4 days and they never came, but not a big deal Definitely recommend this Hampton Inn!
Joe Brooks
My wife and I sometimes take road trips that take us through Cleveland, and we will stay overnight there to break up the trip We had twice before stayed at the Home2 Suites hotel in Cleveland (also a Hilton property) and enjoyed our stays there However, we found a room at this hotel at a less expensive price (about 25% less), and we decided to try it, as it was highly rated, and it was just a brief stopover on the way home
We arrived after midnight and checked in The night desk clerk was friendly and helpful, and she checked us in We asked for and received a late checkoutUnlike a Home2 Suites room, it did not have a full kitchen, but it did have a mini fridge and a microwave As we were just using it as a place to sleep, though, this didn’t matter much to us, and we figured that this was part of the reason that the room was less expensive The room was reasonably spacious and clean The bed was comfortable, and the room was quietAfter a good night’s sleep, we tried the complimentary breakfast On this particular trip, we stayed at three Hilton properties, two Home2 Suites hotels and this one According to my wife, who would go down and get breakfast for the two of us and bring it back to the room, the food available at this hotel was the best of the three She liked the layout of the breakfast area with it being divided into different stations instead of being in one long line, which also made it easier to prepare the food without people reaching over each other The selection of food and the overall quality and freshness of the food was also best here Checkout was quick and easy It amounted to us walking past the front desk and the desk clerk asking us if we were checking out and our names, and the clerk telling us we were all setOverall, it was a good experience, and I would recommend it to anyone looking for a quality room but who doesn’t want or need a full kitchen as part of their suite
Alicia Hoffman
What a cool and clean hotel!! My husband and I really enjoyed our stay here! The room was clean, spacious, and very modern! The bed was comfortable There was a big, glass door shower and the sliding door for the bathroom was also the door for the closet, I thought that was pretty cool! All the staff are so friendly! Best hotel breakfast I have ever had and best hotel I’ve ever stayed at as well!
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3. SpringHill Suites by Marriott Cleveland Independence (3-star hotel)
- Address: 6060 Rockside Pl, Independence, OH 44131
- Phone: (216) 264-4190
- Ratings: 4.4 (566 reviews) Very good
- Website : SpringHill Suites by Marriott Cleveland Independence
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Informal all-suite hotel offering a restaurant/bar, a gym & an indoor pool, plus free breakfast.
About this hotel
Off Interstate 77, this informal all-suite hotel in a modern building close to casual eateries is 9 miles from pro basketball and baseball games in downtown Cleveland and 20 miles from Cuyahoga Valley Scenic Railroad.Streamlined suites with contemporary decor feature free high-speed Wi-Fi, flat-screens and iPod docks, plus kitchenettes, and living areas with sofabeds.A breakfast buffet and parking are complimentary. Other amenities include a laid-back lobby restaurant/bar (limited hours), an indoor pool, a hot tub and a gym. There’s also a convenience store.
Things You Need to Know
- Guests praised the rooms and the beds
- 11 min drive to the A Christmas Story House
- Guests praised the friendly service, which has a concierge
- Guests praised the restaurant
- Guests mentioned lobbies 15 times
- Guests praised the bar
Feedback From Real Customers
Lindsey Simpson
The hotel itself was nice, I loved the room For the most part, it was clean and the breakfast was good The reason I am giving the hotel two stars is because I suspect theft after requesting room service from the hotel
I had a piece of jewelry tucked away before room service and after packing the jewelry box and bringing it back home we unpack it and a pair of earrings were gone from it I wouldn’t be so mad if they weren’t my grandmothers who had passed last year and the ones I wore in my wedding They were not worn or taken out the rest of the trip so who else would have taken them out? Just be mindful when staying here about your belongs and who enters your room!
Crystal Hamilton
Rooms seemed visibly clean at first, until we started noticing cup stains on counters, someone else’s hair on the nightstand, dirty counters behind ice bucket and coffee machine Hot tub was visibly filthy with smelly, musty water Scent used in hotel smelt clean at first, but started to make me feel sick after a few days
Could use some hot items on breakfast menu for the price Pool was fine, as well as fitness center Beds seemed clean and comfortable There was a small bug crawling on my son’s pillow – not sure if it was a bed bug or not No bites TV is in bad position in relation to beds Our daughter slammed her finger in the sliding bathroom door – has no stopper and slides very fast if not familiar with that kind of door like our daughter Staff pleasant Housekeeping friendly and accommodating
Scott Stallings
We found the hotel was clean, the room was spacious, and the staff was friendly Look at the pictures closely because the one bedroom is a studio room with a bathroom It’s not like Residence Inn or other Marriott properties where one bedroom is actually one bedroom
The only separation between a couch and bed is a desk with a tall backing On this basis, the room with two queen beds could be listed as a two bedroom
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4. InterContinental Suites Hotel Cleveland, an IHG Hotel (4-star hotel)
- Address: 8800 Euclid Ave, Cleveland, OH 44106
- Phone: (216) 707-4389
- Ratings: 4.3 (862 reviews) Very good
- Website : InterContinental Suites Hotel Cleveland, an IHG Hotel
- Check-in time: 4:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Unfussy quarters in a laid-back all-suite property offering a restaurant & bar, plus a 24-hour gym.
About this hotel
On the Cleveland Clinic campus, this relaxed all-suite hotel is 1 mile from the Cleveland Museum of Art, 3 miles from Downtown, and 5 miles from the Rock and Roll Hall of Fame museum.Unfussy suites provide free Wi-Fi, flat-screen TVs, safes and iPod docks, as well as minifridges, and tea and coffeemakers. Upgraded suites add living/dining areas with pull-out sofas, and panoramic skyline views. Room service is available 24/7.Amenities include a casual restaurant and bar, and a 24-hour fitness room. A breakfast buffet (fee) and parking are offered.
Things You Need to Know
- Guests liked the large rooms and praised the beds
- 5 min drive to the Cleveland Museum of Art
- Some guests disliked the bathrooms
- Guests praised the friendly service
- Guests mentioned microwaves 16 times
- Guests liked the fitness center
Feedback From Real Customers
Alan Kratzer
The InterContintal Suites Hotel of Cleveland, on Euclid Ave is a great place to stay To start your stay off the valet parking staff meet you at your car If you have a lot of luggage the doorman will assist you to your room
Then when you come in to front desk for your check-in At the front counter is there to truly help you in a difficult time and sometimes first stay to be seen at the Cleveland Clinic Once in the room they are very spacious whether it be, 2 full size beds or a king size room Rooms are very clean If you would have an issue call the front desk My second stay our air conditioner broke at about 11 pm It was no one’s faulty I called the front desk then apologized and moved us down the hall for 2 more nights Yes it was an inconvenience but they took care of us and made it right The 3rd stay, I had a question on how to handle having a mid-morning appointment, and not wanting to check out till after my appointment Joshua Taylor, Front Desk Manager this evening, he took great care of me and was able to get me a later check out I greatly appreciate all of the pleasant friendly staff members that work here Please note: They ask you to please where a mask in the public areas It is for your safety but many to protect patients like myself from getting any sicker and not being able to beat any respiratory issuesVery close walking to main entrance if you so choose (10 minutes) or the Cleveland Clinic has shuttles that will pick you up at the front door of the hotel Please allow 20-30 minutes for a ride to your closest entrance for your appointment No need to have your car while here The C2 restaurant has awesome food, and great staff Please don’t forget to tip your valet parking staff and the doorman if you use them
KT
When I saw how close it was to Cleveland clinic I was worried about hearing ambulances all night long, but i didn’t Everyone was friendly, from valet to front desk to the house keeping we ran into on our way out Our bed was crisp and clean, as was the rest of the room
We felt welcome and safe staying here, and next time I want to stay at a suite I know exactly where to go
B R
Mostly a good experience Room was very comfortable Bed was most comfortable I had ever had at any hotel
Very convenient for visiting my family member at Cleveland Clinic Arrived late at night Tried to order room service Made numerous attempts to contact room service Kept getting the run around Asked for a menu Was told they would bring one right up Never saw it Staff (Josh) at front desk was superb Got us a menu for a pizza place He even stayed late to make sure we got our order Took the hotel shuttle to the clinic twice One experience was good The other was horrible The woman who was running the shuttle was incredibly rude
5. Homewood Suites by Hilton Cleveland-Beachwood (3-star hotel)
- Address: 25725 Central Pkwy, Beachwood, OH 44122
- Phone: (216) 464-9600
- Ratings: 4.3 (662 reviews) Very good Eco-certified
- Website : Homewood Suites by Hilton Cleveland-Beachwood
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Classic extended-stay hotel with fully equipped kitchens, free WiFi, an indoor pool & shuttle.
About this hotel
This extended-stay hotel with an elegant wood lobby is 2.7 miles from Beachwood Place mall and 7.8 miles from Case Western Reserve University.Polished rooms, ranging from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs.A free hot breakfast is provided daily, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and free grocery shopping services, plus a business center and laundry. Guests can use a fitness room and indoor pool, and have access to a nearby fitness center. There’s also a meeting room and free local shuttle.
Things You Need to Know
- Guests praised the rooms
- 4 min drive to the Maltz Museum of Jewish Heritage
- Guests praised the friendly service
- The fitness center has weight machines
- One of the few hotels in the area with a hot tub
- Guests praised the indoor pool
Feedback From Real Customers
Jenna Sanchez
We stayed 3 nights and this hotel is amazing Very clean and spacious rooms The staff was very friendly and helpful, I asked for a couple more towels at the front desk and the lady was more than happy to help
She even gave us a few extra hand towels! The pool, hot tub, and workout room were all fantastic and clean The breakfast was delicious with quite a few choices to choose from We will definitely be staying here again when we come back to Ohio!
Jackie C
The staff at this location were very kind and courteous They helped to make my stay very pleasant The room was nice, I liked the kitchen, and the bed was extremely comfortable
The breakfast was also really goodHowever, the sofa bed was absolutely disgusting The mattress pad briefly came off when I pulled the bed out for my kids to sleep on and honestly it made me sick to my stomach The mattress was so gross! I didn’t even feel comfortable letting my children lay on that thing It should be in the garbage For the amount of money spent, no one should ever have to sleep on top of filth Also if you have small children such as I did, there are not really any kid friendly TV channels for the evening time That was disappointing as wellIf I’m being honest even though I liked the staff very much and the room size, that issue with the sofa bed would definitely be enough to make me not want to stay again
Yechezkel Sherman
i would give this place ten stars if i could!!POOL/HOT TUBThe pool and hot tub were amazing!! clean heated pool great for all the kids the hot tub was so relaxing and just what you need after a long drive kids had such a blast
towels were all clean and plenty of themROOMclean and very spacious had everything we needed from the pull out sofa bed to the kitchenet the beds were comfy and the shower was greatSERVICEthe staff are all smiling and willing to please very warm feel no issueswould stay here again in a heart beat
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6. TownePlace Suites by Marriott Cleveland Solon (2-star hotel)
- Address: 6040 Enterprise Pkwy, Solon, OH 44139
- Phone: (440) 394-1270
- Ratings: 4.6 (225 reviews) Excellent
- Website : TownePlace Suites by Marriott Cleveland Solon
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Sleek suites in an unassuming hotel offering a restaurant, an indoor pool & a fitness center.
About this hotel
On a tree-lined street, this modest all-suite hotel is 5 miles from the Great Falls of Tinkers Creek, 7 miles from Hard Rock Rocksino Northfield Park and 9 miles from Aurora station.The sleek, streamlined suites include free Wi-Fi, flat-screen TVs and kitchens, plus living rooms with sofas.Breakfast and parking are complimentary. Other amenities include a restaurant, an indoor pool and a fitness center, plus BBQs. Event space is available.
Things You Need to Know
- The rooms have microwaves and kitchenettes
- 11 min drive to Great Falls of Tinkers Creek
- Guests praised the service
- One of the few hotels in the area with a restaurant
- Guests mentioned pools 12 times
Feedback From Real Customers
April Brooks
So I like the rooms also the hotel I just wish it was a little bigger Also if they had adjoining rooms would be fantastic Having a dishwasher is for sure a plus
If your alone or a couple with no kids than this is perfect for a long term stay If you needed to with kids it can feel a little cramped It’s in a decent location I mean it’s Solon so there are restaurants and things to do The pool is also pretty small besides that it was a nice place to stay Pretty clean as well I mean it’s a hotel Worth staying at that’s for sure💛
Laura Skrebunas
We stayed here this past weekend as we were in town for my daughter’s wedding shower The staff and experience was amazing from beginning to end! The staff was friendly and went over and above to make sure our weekend was amazing The hotel breakfast was a step above the usual breakfast fare we’ve gotten at hotels, and the rooms were comfortable and beautiful
Thank you-we definitely will stay here any time we are up in this area!
Jennifer Cox
The hotel is nice, clean, new — love the flooring in the rooms, especially, because
well, COVID makes carpet not the best choice! I wasn’t there long enough to make use of the amenities beyond a glass of wine at the bar, but the physical amenities are way less important to me than the staff Maybe there’s a factory in Chagrin Falls/Solon that produces nice people? Maybe it’s the water? Whatever the reason, the staff was amazing and just made my stay during a stressful business trip so enjoyable I just called today to book another stay, even though other hotels are closer to my meeting this time!
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7. The Bertram Inn Hotel & Conference Center (3-star hotel)
- Address: 600 N Aurora Rd, Aurora, OH 44202
- Phone: (330) 995-0200
- Ratings: 4.1 (675 reviews) Very good
- Website : The Bertram Inn Hotel & Conference Center
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Warmly decorate quarters with free WiFi, plus an outdoor pool, 2 restaurants & conference space.
About this hotel
A mile from Geauga Lake, this modern conference hotel is 2 miles from Barrington Golf Club and 5 miles from Tinkers Creek State Park.The warmly decorated rooms have desks with ergonomic chairs, TVs and free WiFi. Suites add separate sitting rooms. There’s also a cottage with a patio, a Jacuzzi and room service.Parking is free. There are 2 restaurants, a heated outdoor pool and a fitness center, as well as conference facilities and 2 business centers.
Things You Need to Know
- 3 min drive to SeaWorld Ohio
- Guests liked the service
- Some guests complained about the kitchenettes
- Guests praised the nightlife
- Guests praised the bar
Feedback From Real Customers
Bob Hausmann
I am not picky, and I don’t expect much But I was let down several times during my stay Before I jump into the specifics, all of the people who work there are great
Despite what went wrong, they were very apologetic and extremely niceFirst, a fire alarm woke us up at 3am, which isn’t the hotel’s fault But they couldn’t figure out how to reset it So we couldn’t get back to sleep until 4:30amSecond, our “vegan” meal that the hotel provided for the event they hosted was completely lackluster We had a plain spinach salad (zero toppings!), and rotini pasta and zucchini (no sauce!) for the main mealFinally, the locking mechanism for our hotel door stopped working It wouldn’t read our keycard, so the concierge had to come up and let us in, using his master keyI wish I could recommend this hotel because the staff are great But the hotel itself is riddled with too many problems to get my endorsement 1 star
Rich Meek
The toilet in the bathroom would not flush properly and the room phone didn’t work I had to use my cell phone to call the desk I called 2 times the day that it happened
The next day I had to go to the public bathroom to use the that toilet I was told that maintenance would be in at 7am but he didn’t come until 7:30 I found that out because I had to call the desk again I was told that he would be right up, room 282, at 8am he is still not here ABSOLUTELY NO SENSE OF URGENCY!!!!
Kenneth Peachey
So very unhappy First the website said that the hotel was pet friendly, but when we got there they said absolutely no pets Second, I went the where the vending machines were at to find out that they don’t have any
Half the ice machines were broken Then there is the room, I at least get a mini fridge and a microwave at a motel 6 I will not be staying there again
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8. Residence Inn by Marriott Cleveland Independence (3-star hotel)
- Address: 5101 W Creek Rd, Independence, OH 44131
- Phone: (216) 520-1450
- Ratings: 4.2 (576 reviews) Very good
- Website : Residence Inn by Marriott Cleveland Independence
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Informal all-suite hotel with free breakfast & parking, plus a fitness room & a sports court.
About this hotel
Off I-77, this relaxed all-suite hotel is 7 miles from Cleveland Metroparks Zoo and 9 miles from Progressive Field, home of the Cleveland Indians baseball team.Streamlined suites feature free Wi-Fi, full kitchenettes and sitting areas with pull-out sofas, as well as desks and flat-screen TVs. Upgraded suites include fireplaces, and 2-bedroom suites provide separate living rooms.Breakfast and parking are complimentary, as are regular evening socials. There’s a seasonal outdoor pool, a hot tub, an exercise room, and an outdoor court for tennis, basketball and volleyball. Other amenities include 2 meeting rooms and a business center, as well as a coin-operated laundry.
Things You Need to Know
- 12 min drive to the A Christmas Story House
- Guests liked the friendly service
- Guests mentioned the rooms are unclean
- Some guests disliked the bathrooms
- Guests praised the restaurant
- Guests mentioned “suites” 19 times
- The fitness center has weight machines and elliptical machines
- One of the few hotels in the area with an outdoor pool
Feedback From Real Customers
Matt Kelichner
The manager was very nice and empathetic Unfortunately, our room was absolutely disgusting and no where near what we expected during this trip There were 3 garbage cans in our two bedroom suite and of those three, one was still full of trash and one didn’t have a bag inside when we checked in
There were all kinds of sticky / tacky substances on the doors, counter, and night stand We had two separate two bedroom suites and none of the 6 TVs in our rooms worked, all 4 beds looked like the top layer of blankets were just pulled up vs the sheets actually being changedThere were bags of garbage and towels all over the property which was as bizarre as it was gross We were there for 3 days and it was progressively worse each day We wound up checking out a day early purely because of the condition of the hotel There’s a major difference between an older property and a poorly maintained property
Chris White
I am in the middle of an 11 night stay and things have already been rather disappointing, to say the least I will edit with additional informationLocation: The hotel is conveniently located to the city of Cleveland
It is in a safe area and quite a few food options are nearbyFacilities: The hotel layout is confusing and is definitely dated It could use some upkeep I am in a studio suite with a fireplace The area in front of the fire place on the floor has a soft spot that I avoid as I don’t want to fall through The television system does not save information from Netflix or other streaming services like I am accustomed to It also zooms in the picture on streaming services randomly The laundry room is inoperable The washers all broke and apparently they did not start repairs until the final one broke The closest laundromat is 28 miles away… Very inconvenient for someone without a vehicle The common areas could use some cleaning as well The picture is, what I am hoping is, ketchup that has been on the wall in the stairwell since I checked inStaff: Interactions with staff have been hit of miss Everyone has been very polite, but I am assuming a lot of newer employees at the locationBonvoy: I was given an upgraded room to the fireplace suite upon check in which is always appreciated My status was kind of acknowledged when checking in (has never been important to me) I requested a late checkout when I checked in electronically and there were no issues
Irene Aschenbener
We stayed in this location several times It has never been great, but We travel with dogs and and usually accept we won’t get the best room This time we were put on the 2nd floor and I ask to be moved because of the dogs- up and down stairs
We were put in room 2 and it was filthy! Surface’s dirty, walls, dust on sides of beds, lamps, drawers would not stay closed on the dresser, needed to be vacuumed Cushions missing off the back of the couch, no chair in room I called front desk, offered small wipe’s to go over surfaces They had no other roomsThe next morning my dog pick up a medication off the floor and I went to speak to the manager, KathyShe did have the room cleaned, it was better not great, waived my do fee, but I really don’t think she cared No one should have been put in that room in the first placeBut hey location is convenient -hence the 2 stars I expect more out of Marriott
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9. Glidden House (3-star hotel)
- Address: 1901 Ford Dr, Cleveland, OH 44106
- Phone: (216) 231-8900
- Ratings: 4.6 (599 reviews) Excellent
- Website : Glidden House
- Check-in time: 4:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Elegant lodging in a 1910 mansion with free Wi-Fi & breakfast, plus a haute Italian restaurant.
About this hotel
In a mansion dating from 1910, this elegant hotel is a 5-minute walk from the Cleveland Botanical Garden and a 7-minute walk from the Cleveland Museum of Art.Plush rooms feature free Wi-Fi, work desks and flat-screen TVs; vintage-inspired suites add separate living rooms and kitchenettes.Parking is free, as is European-style breakfast served in a sunroom or a period-style lounge. Other amenities include a gazebo and a patio, and a carriage house features a high-end restaurant with Northern Italian fare. There’s also a business center, and event space is available.
Things You Need to Know
- Guests liked the clean rooms
- Walking distance to the Cleveland Museum of Art and the Cleveland Botanical Garden
- 10 min walk to nearest transit
- Guests mentioned “museums” 38 times
- Guests praised the grounds and the architecture
- Guests praised the nightlife
- Guests praised the period-style bar
Feedback From Real Customers
Alexandra Leathers
The area was very nice and quiet and secluded Upon entering the Glidden House, we were mesmerized by the decor and furnishings We were welcomed warmly
Our New Years Eve was amazing thanks to Tony the bartender and the rest of the great staff Lots of attractions and restaurants nearby so our trip made great memories The rooms in this hotel are beautifully kept up and inviting Definitely would return for another couple nights!
Tony Loret de Mola
Had the pleasure of staying at this gem while visiting Cleveland It was a wonderful experience Rooms were comfortable
The staff was great Breakfast the next day was terrific and the person that cooked the breakfast was also the overall director She was delightful! It was just her third week at Glidden She’s a wonderful example of someone who takes pride in what they do and in meeting the needs of her customers
Bas Debbink
Wanted to go to the Rock and Hall Hall of Fame on the way back from Detroit (by car) and decided on the Glidden House to spend the night I am glad I did as it’s a wonderful place in the middle of the University Campus with lots of food choices within walking distance and only a 10 minute drive to the R&RHoF The rooms were very comfy, if a bit noisy due to the creaking floors (upstairs neighbors), but the suite was very roomy and the microwave and fridge were very welcome
Breakfast was fairly standard but tasty All the staff were very pleasant and helpful This seems to be a popular place for conferences and weddings also, and for good reason
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10. Home2 Suites by Hilton Cleveland Beachwood (3-star hotel)
- Address: 3589 Park E Dr, Beachwood, OH 44122
- Phone: (216) 755-7310
- Ratings: 4.1 (454 reviews) Very good Eco-certified
- Website : Home2 Suites by Hilton Cleveland Beachwood
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Bright suites in a relaxed hotel offering free breakfast & an indoor pool, plus a gym & BBQs.
About this hotel
On a grassy plot off Interstate 271, this informal all-suite hotel is 16 miles from the shops and restaurants in Downtown Cleveland, and 5 miles from walking trails at Acacia Reservation.Bright, relaxed studios have free Wi-Fi, plus flat-screen TVs, pull-out sofas and kitchenettes. The 1-bedroom suites offer separate living/dining rooms.Complimentary amenities include parking, and a breakfast buffet served in a modern dining room. There’s also an indoor saltwater pool, a fitness room, and a terrace that has BBQs and a fire pit, in addition to a coin-operated laundry.
Things You Need to Know
- Guests liked the rooms
- 7 min drive to the Maltz Museum of Jewish Heritage
- Guests praised the fitness center
- One of the few hotels in the area with a casino
- The hotel has a nightclub
Feedback From Real Customers
Anthony Adams
Booked 5 Nights First night they did not have our room available and they booked us a hotel next door Second Night, room not exactly as pictured online
Linens not supplied in room for pull out Had to request Linens and pillow covers and go to front desk Trash under cushions Thin walls so we heard the loud neighbors until 3am Highway noise also apparent We requested towels and none delivered We then requested room-cleaning and towels nothing Shirtless guest in breakfast room, Employees smoking at front door and talking on phone, etc The room interior was pretty nice, but the service was not With the poor service, thin walls, and partying guests, it makes me think this is more of a nicer version of motel 6 with a kitchen added Not worth it in the end there are better options
Jo MV
The hotel was clean and updated The employees were kind and helpful I appreciate virtual check-in, keycard and room status
The room was spacious for the price, but rather small for a suiteBreakfast was included and had gluten-free options including several omelets, eggs, and gritsI was disappointed that even though I included a note when booking an accessible room that I am a wheelcbair user, I was given a non-accesible room
Pamela Bell
My sweater was stolen! I accidentally left my sweater in the closet I am POSITIVE I left it there When I contacted Customer Service I was advised that if their staff finds any left property they would place in lost and found
Well obv NOT! The sweater was a nice and I guess someone liked it Dishonesty disgusts me Hilton advised me that I have no recourse Shame on you Hilton!
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11. SpringHill Suites by Marriott Cleveland Solon (3-star hotel)
- Address: 30100 Aurora Rd, Solon, OH 44139
- Phone: (440) 248-9600
- Ratings: 4.3 (589 reviews) Very good
- Website : SpringHill Suites by Marriott Cleveland Solon
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Informal all-suite lodging with an indoor pool, plus free WiFi, evening receptions & breakfast.
About this hotel
This relaxed all-suite lodging is 5 miles from the Great Falls of Tinkers Creek, 6.9 miles from Wildwater Kingdom water park and 13.7 miles from downtown Cleveland.Airy, straightforward suites have free WiFi, iPod docks and flat-screen TVs, plus kitchenettes, and living areas with pull-out sofas and desks.A hot breakfast buffet, weekday evening receptions and parking are complimentary. Other amenities include an indoor pool, a hot tub and an exercise room, as well as a 24/7 convenience store and a business center.
Things You Need to Know
- Guests praised the clean rooms, which have refrigerators
- Guests praised the beds
- 12 min drive to Great Falls of Tinkers Creek
- Guests praised the service
- Guests mentioned hot tubs 15 times
- The fitness center has weight machines
- Guests praised the indoor pool
Feedback From Real Customers
Donnie Belden
Bed was comfortable Had a descent breakfast selection Desk Staff was friendly
Cleanliness of the room left something to be desired There was a spot on the carpet below the desk was so sticky that it would almost pull your shoe off The tub and toilet appear to have not been thoroughly cleaned in a while A few more room cleanliness and maintenance items I won’t take the time to list This is not the standard I expect from a Marriott branded hotel
Eric Adams
I enjoyed my experience here and the amenities were convenient and good Why only 4 stars, you need to bring ear plugs if you’re a light sleeper the plumbing is loud By loud I mean if someone upstairs flushes the toilet you will hear it out of all 4 walls and the ceiling at about 85 db
Staff are very friendly I’d really like to give 45 stars but I’m unable to
Ryan Thomas
Nice, clean, updated rooms, friendly staff and great location I always appreciate a hotel that has great options close by for dinner before settling in for the night The breakfast was kind of terrible, but the coffee was fresh and hot so we’re all good there
My one and only gripe (not entirely the hotels fault) was the water wouldn’t work in the morning I called the front desk and they switched me to a new room to take a shower A little inconvenient but they were very quick and accommodating I would definitely stay here again
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12. Hampton Inn & Suites Cleveland-Southeast/Streetsboro (3-star hotel)
- Address: 800 Mondial Pkwy, Streetsboro, OH 44241
- Phone: (330) 422-0500
- Ratings: 4.4 (535 reviews) Very good Eco-certified
- Website : Hampton Inn & Suites Cleveland-Southeast/Streetsboro
- Check-in time: 4:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Down-to-earth hotel with a free hot breakfast & Wi-Fi, plus an exercise room & an indoor pool.
About this hotel
This modern hotel is 3 miles from Boulder Creek Golf Club and 8 miles from Wildwater Kingdom.Warm rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs and coffeemakers. Suites add separate living areas, kitchenettes and pull-out sofas.Freebies include hot breakfast (or weekday breakfast bags to go) and parking. There’s an exercise room and an indoor pool, plus 3 meeting rooms and a 24/7 business center.
Things You Need to Know
- Guests praised the clean rooms, which have refrigerators
- The rooms have TVs and microwaves
- 6 min drive to Tinkers Creek State Park
- Guests praised the friendly service
- The fitness center has free weights
- Guests liked the indoor pool
Feedback From Real Customers
Amy Kereky
We used this hotel for our wedding and the wedding parties got ready and did pictures at the hotelThe staff was so genuinely nice and even excited for us They were incredibly accommodating
We had so much fun taking pictures and hanging out at the hotelThe hotel was also clean and breakfast was goodKathleen at the front desk deserves a special shout out for her excellent customer service skillsThank you so much everyone
Tim Marsh
Everything was perfectly fine Nothing really to say Although, the pillows were not too soft!!!! I hate too soft pillows
Oh!!!! and the AC unit was not too loud It didn’t run all night long like most hotels It only woke me up a few times AND, the shower water pressure was very nice! I hate having to spit in the air just to get a shower Not at your place!!! The water pressure was very nice! Damnit, now that I think about it, your place was fabulously fine! Pass it on!!!
somoye kemi
My fiancé had booked a room online to check-in on 7/22 and to check out 07/24, and paid in cash for 2 two nights We had received a call after one night of stay with a voicemail that we booked for one night and had been checked out and needed to get our things out of the room We called back and kept getting told we booked for night and were asked to show proof of invoice
As we left the family function we came in town for, we realized we had been charged again for that one night when we had already been charged for the 2 nights in April It was the most unbelievable and frustrating experience to be locked out of our room Have to leave in the middle of a family event Have to take a stand that we were not leaving as we had paid Then get double charged and have to show proof of our receipt that should already be available in the system We were also told to email proof to the Joe the Assistant General manager Whom we expected a call apologizing for how things were initially handled after been told a couple of times the hotel was full and we had to check out We were rebooked and the additional fee removed Which we were glad off not sure about any future stays at the Hampton I have a 2 because the staff were nice This kitchen staff very helpful and our first check in and correct check out day was pleasant
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13. Courtyard by Marriott Cleveland Beachwood (3-star hotel)
- Address: 3695 Orange Pl, Beachwood, OH 44122
- Phone: (216) 765-1900
- Ratings: 4.1 (502 reviews) Very good
- Website : Courtyard by Marriott Cleveland Beachwood
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Straightforward hotel with contemporary rooms & an indoor pool, plus a business center & free WiFi.
About this hotel
This straightforward hotel is 1.9 miles from Highland Park Golf Course and 5.9 miles from the Nature Center at Shaker Lakes.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs with premium cable channels, minifridges, microwaves and coffeemakers. Suites add separate living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and a meeting room. Other amenities include an indoor pool, an exercise room and free on-site parking.
Things You Need to Know
- Guests praised the large, clean rooms
- 6 min drive to the Maltz Museum of Jewish Heritage
- Guests praised the friendly service
- Guests mentioned lobbies 14 times
- Guests mentioned “Bistro” 12 times
- Guests praised the fitness center
Feedback From Real Customers
T. Dott
This was my first trip to the area and as always the Courtyard brand delivered The property was easy to locate, convenient to restaurants and shopping The staff was friendly and ready to help, even after I requested a different room (I am not a fan of rooms located next to exit doors on the 1st floor)
The agent did not hesitate to help me The room(s) were clean and comfortable My only concern, would be the A/C unit in my room rattled all day/night, so there were no quiet night’s sleep, I adjusted to it eventually
trici drews
First impression wasn’t good The front overhang was on need of repair Not a good look
Reception area clean & organized We were able to checkin early Overall, We enjoyed our room But lifted toilet seat and discovered it hadn’t been cleaned YukThey do have Starbucks in lobby Free water in dispenserGreat location for shopping & dining
Jacob Tidwell
Everything you’d expect from a Courtyard/Marriott The staff was very welcoming during check-in The room was oddly configured, but large and appropriately furnished
The bed and pillows were mostly comfortable, but definitely uneven on one side, I assume from frequent useClose proximity to interstates and local roads, fast food restaurants, sit-down restaurants, and other resources Easy access to local universities, businesses, etcThe only drawback was the broken electrical outlets on both sides of the bed (part of mounted light fixtures) I was forced to use the wall outlet (~2 feet from the bed) with a relatively short cord I wouldn’t normally complain, but in 2022, most travelers don’t use the hotel alarm clocks and are reliant on cell phones
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14. Home2 Suites by Hilton Cleveland Independence (3-star hotel)
- Address: 6200 Patriots Way, Independence, OH 44131
- Phone: (216) 264-4272
- Ratings: 4.4 (496 reviews) Very good Eco-certified
- Website : Home2 Suites by Hilton Cleveland Independence
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Unfussy suites with kitchens in a laid-back hotel featuring an indoor pool, a gym & free breakfast.
About this hotel
Off Interstate 77, this informal all-suite hotel in the bustling Rockside Road business district is 9 miles from the Quicken Loans Arena, an entertainment and sports venue, and 11 miles from the Rock & Roll Hall of Fame and Museum.The unfussy studios and 1-bedroom suites offer free Wi-Fi, flat-screen HDTVs, kitchens, and living areas with pull-out couches. Kids age 17 and under stay at no extra cost with an adult.A breakfast buffet and parking are complimentary. There’s a convenience store open 24 hours. A patio features BBQ grills, an open fire pit and TVs. Other amenities include an indoor pool and a combined fitness and laundry facility.
Things You Need to Know
- Guests praised the rooms and the kitchenettes
- 12 min drive to the A Christmas Story House
- Guests praised the friendly service
- Guests mentioned microwaves 11 times
- Guests praised the fitness center
- One of the few hotels in the area with a casino
- Guests liked the indoor pool
Feedback From Real Customers
Jack Sparky Frahn
For the price of the room and what we got we were not happy The room was to small, way to long The shower pressure was horrid and it took to long to take a shower
The breakfast was slim pickings and it tasted like it was 3 days old Coffee was good One night I bought a tea and a granola bar from the front desk and it was 7 dollars? I know convenience pricing but wow! The bed was to stiff and we did not get any sleep We will not be staying here at this hotel again
Jen Bradburn
Room was very large (I believe it was an accessible corner room) and had everything I needed Thought it was great hotel until I noticed housekeeping issues (a dirty washcloth sitting above the shower from previous guest and a long hair that didn’t belong to me on outside of bathtub) Morning breakfast was on lower end of hotels in this class
Pool was out of service, which was not reflected on Hilton website when I booked The front desk said it had been shut down for quite a while waiting on parts and no timetable for reopening Hotel is next to office buildings so guests are mostly for corporate travel Room was very quiet even though I was worried because I was next to elevator, stairs and ice maker (these happened to be the only things I asked to avoid when booking and are also in my hotel account information) I was not informed that you had to request housekeeping or they do not clean your room and there was no door hanger for my room to request cleaning Actually I’m assuming this was their policy since my room did not get cleaned while I was there I only stayed 2 nights with very late arrival the first night so it wasn’t a big deal to miss housekeeping, just would have appreciated some signage or instructions at check in if you needed to request it
Joe Brooks
My wife and I sometimes take road trips that have Cleveland as a stopover destination We had a pleasant one-night stay at this hotel in 2019 when we visited the Rock and Roll Hall of Fame On this trip we went to see the house from the movie A Christmas Story
This hotel was also conveniently located within about 5 miles of that destination, so we decided to stay here again on our July 2022 trip, also a one-night stayWe found that our experience in 2022 was also very pleasant and very similar to our 2019 stay We’ve noticed that some hospitality venues (ie, restaurants and hotels) seem to have suffered a bit due to Covid, but this hotel seems to have been unaffected The service was friendly and efficient, just like it was before CovidWe arrived after midnight and the night desk clerk checked us in She was friendly, welcoming and helpful Our rooms were well appointed We had the same full kitchen with a small refrigerator, a microwave and a dishwasher, sink, cupboards, plates and silverware The bed was comfortable, and the room was nice and quiet The bathroom was clean and had the usual amenities, including complimentary soap, shampoo and conditioner Water pressure, which is a problem in some hotel showers, was good hereThe complimentary breakfast was decent with a variety of breakfast foods available, including omelets, sausage patties on an English muffin with or without egg and cheese, waffles, fruit, breakfast cereals, packets of instant oatmeal, yogurt, muffins, milk and orange juice The only issue was that their orange juice dispenser was dispensing orange juice that was a bit watery – possibly a temporary condition that could have been easily rectified by refilling the machineWe asked for and received a late checkout Although we were about 15 minutes late leaving our room, no one complained and we did not feel like we were being hustled out of the room, which happens at some hotels Our checkout was fast and easy
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15. Staybridge Suites Cleveland Mayfield Heights Beachwd, an IHG Hotel (3-star hotel)
- Address: 6103 Landerhaven Dr, Mayfield Heights, OH 44124
- Phone: (440) 442-9200
- Ratings: 4.1 (649 reviews) Very good
- Website : Staybridge Suites Cleveland Mayfield Heights Beachwd, an IHG Hotel
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Classic suites in a casual hotel offering an outdoor pool, plus free breakfast & a local shuttle.
About this hotel
In the east Cleveland suburbs, this traditional all-suite hotel sits among the businesses of Landerhaven Corporate Park. It’s 1.1 miles from I-271 and 5 miles from Canterbury Golf Club.Featuring free Wi-Fi, flat-screen TVs and DVD players, the relaxed studios also have kitchenettes and work desks. Some add pull-out sofas; 1- to 2-bedroom suites offer separate living rooms.Freebies include a breakfast buffet and evening receptions (select weeknights), plus parking and a local shuttle. There’s also a seasonal outdoor pool, a gym, a basketball hoop and a BBQ/picnic area, as well as a 24/7 business center and coin-operated laundry facilities.
Things You Need to Know
- The rooms have kitchenettes and refrigerators
- 9 min drive to the Maltz Museum of Jewish Heritage
- Some guests disliked the bathrooms
- Guests liked the friendly service
- Guests liked the restaurant
- Guests mentioned “Bag” 10 times
- One of the few hotels in the area with an outdoor pool
Feedback From Real Customers
Kerri Boardwine
I’m spending a couple of days here First impressions were great It is easily located off of the interstate in a quiet area
My room is quiet and comfortable There are some scuffs on the wall and a stain or two on the carpet but that is to be expected The important stuff is spotless Bed is comfy, sheets smell and look fresh, bathroom is spotless as well at the kitchen area The lady working the front desk tonight is excellent and friendly If I’m back in the area I will absolutely be staying here again They also offer a discount for nurses and first responders too which was an excellent surprise 95/10!
DemonOfD20
Probably one of the better places i stayed during my vacation! Rooms are incredible, love the addition of stoves and appliances for the rooms (i made good use of those during my one night in the stay) The room was incredibly clean when we got there Honestly, this would’ve been a good hotel to stay in for a couple days even
Wish i couldve stayed longer
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16. Inn of Chagrin
- Address: 87 West St, Chagrin Falls, OH 44022
- Phone: (440) 247-1200
- Ratings: 4.5 (87 reviews) Excellent
- Website : Inn of Chagrin
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Refined rooms & Jacuzzi suites, some with fireplaces, plus free continental breakfast.
About this hotel
Located a block north of the Chagrin River, this elegant B&B is a 14-mile drive from the Cuyahoga County Airport.The refined, traditionally decorated quarters have flat-screen TVs, and some also include period fireplaces and 4-poster beds. Suites add Jacuzzis.Continental breakfast is complimentary. There are 2 meeting rooms, both with audio visual equipment and WiFi. In-room massages are available for a surcharge.
Things You Need to Know
- 5 min drive to Western Reserve Land Conservancy
- Guests praised the service
Feedback From Real Customers
Linda Graham
My husband and I recently took a trip to Chagrin Falls for a special wedding weekend Carson at The Inn was so helpful booking us for a (3) night stay We now live in Nashville but I grew up in Chagrin and always love going back home to the sweetest village full of the friendly people
The staff was very welcoming and the rooms were comfortable We lucked out with a great room with a lovely fireplaceA big thank you for arranging the most picturesque snowfall while we were there It was beautiful!The newly renovated spaces are fabulous We cannot wait to return to see the renovated guest roomsThe location cannot be beat It’s so nice being able to stroll in and out of the quaint shops and the choice of restaurants is fabulous No need to get back into your car after you arriveWe had a great time and truly enjoyed the Inn of Chagrin Falls!
Kit Lai Pine
Found Inn of Chagrin Falls on Google Map for a decent place to stay for our cross country drive My husband and I were pleasantly surprised by the beautiful homes and the nicely adorned Main Street of Chagrin Falls People were out and about in the village that had lots of restaurants and stores
We were greeted warmly by Beau when we arrived at the Inn He showed us our Queens room on the ground floor with a fireplace and gave us the parking flyer for our car The room was tastefully redone Like the linen window treatment The bathroom was redone in marble tiles with black fixturesThe bed linens were of high quality with thick mattress though it’s a bit soft for usThe lounge was stocked with lemon and watermelon flavored ice water, coffee and tea Breakfast was continental with muffins and bagels We chose to have coffee and breakfast at an excellent coffee roaster on Main StreetSo happy we found Inn of Chagrin Falls We had a good night sleep in a beautiful town with good restaurants So much better than the chain hotels off the highway
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17. Hotel Indigo Cleveland-Beachwood (4-star hotel)
- Address: 3581 Park E Dr, Beachwood, OH 44122
- Phone: (216) 454-8000
- Ratings: 4.1 (655 reviews) Very good
- Website : Hotel Indigo Cleveland-Beachwood
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Airy quarters in a contemporary hotel offering a steakhouse, a cafe & a fitness center.
About this hotel
Off Interstate 271, this contemporary hotel is 1 mile from the Maltz Museum of Jewish Heritage and 2 miles from Canterbury Golf Club.Airy, colorful rooms come with free Wi-Fi, flat-screen TVs and coffeemakers. Suites add separate living areas with sofabeds. Room service is available.Parking is complimentary. A refined steakhouse has wooden floors, leather seating and a bar. There’s also a casual cafe, a gym and a business center. Breakfast is available (surcharge).
Things You Need to Know
- 7 min drive to the Maltz Museum of Jewish Heritage
- One of the few hotels in the area with room service
- Some guests complained about the kitchenettes but others liked the beds
- Some guests disliked the bathrooms
- Guests liked the service
- Guests disliked the refrigerators, mentioned 19 times in reviews
- Guests mentioned microwaves 11 times
Feedback From Real Customers
D.L. Eppy
Checked in 4-30-22, mid day Tiffany at the front desk was niceWhile checking in I noticed the rate wasn’t what my confirmation said
The hotel charged me almost twice what the rate was and no could explain it and said the manager would be there in the morning when we checked out, that never happened I have no words that can describe the disgust I felt in my stomach when we went into our room and pulled the sheets down to see thus See pictures Human hairs, blood on bedding, urine stains Never in all of my travels have I experienced such blatant laziness of it’s employees, and managementNever would I stay at this location, should have their franchise status revoked
Randy Proctor
I left a few incredibly important items at the hotel and they found them and mailed them back to me I cannot thank the staff enough for helping to return one of my most prized possessionsAlso, the hotel room was lovely, and the attached steakhouse gave us an amazing meal!
Jayafk
Save a headache and stay anywhere else Had to cancel trip after testing Covid positive Took 3 days of emails and phone calls to finally speak with someone who was able to help
After days of mind blowing incompetence we were still charged for 1 nights stayI can only hope they use their ill gotten funds to stay at a functioning hotel and observe how it is supposed to work
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