hotels with penthouses in St. Charles, IL

1. TownePlace Suites by Marriott Chicago Schaumburg (3-star hotel)

About this hotel

Set by a pond, this casual all-suite hotel is 2 miles from both I-90 and the Schaumburg Convention Center, and 14 miles from O’Hare International Airport.Relaxed studios offer living/dining areas and kitchens, along with free Wi-Fi and flat-screen TVs. Warm 1- and 2-bedroom suites add separate living rooms.Freebies include parking, and a hot breakfast buffet served in a bright dining room. Other amenities consist of an indoor pool, a gym and a low-key lounge, plus BBQ grills, guest laundry facilities, and a patio with a fire pit overlooking the pond. Bike rentals are available.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 5 min drive to the Ned Brown Forest Preserve
  • Guests praised the restaurant
  • Guests praised the breakfast
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool
  • The hotel has childcare

Feedback From Real Customers

Pat Turocy

This was the worst Marriott we’ve ever stayed in If I could give them a negative rating for service I would We were here for 6 days

The sheet they gave us at check-in said our room would be cleaned once since we were here more than 5 days We called to get it cleaned on Wednesday and they then said it would only be a “touch-up” with fresh towels and empty trash (which they didn’t) They also didn’t re-supply necessities and we had to call several times for that Any time we needed anything (like fresh towels) it was a struggle and several callsAlso, when checking in the desk clerk let the person in front of us spend about 10 minutes picking the room he wanted When I asked about an upgrade (I am Titanium) She just immediately said no – barely looking at her system We ended up with the smallest room on the floor – for 6 nights!Finally, although the lobby floors were clean, the carpet looked like it hadn’t been cleaned in years It was disgustingThis is truly the hotel that Marriott has forgotten aboutWe come to this area often but I will never stay here again

Wendy Gates

Very clean, new property You always see staff cleaning The amenities are nice for Chicago area

The rooms lack full length mirrors and only have 1 hook for towels I appreciated having a kitchen, grill, laundry, an amazing gym, pool, free breakfast, parking, a nice outdoor area with a view and even a little lounge The bikes are too tall for me and most hotels that I have been to include bike rental with the room Coffee is actually pretty good

Angelina Mancini

Upon our arrival, we found out they lost one of our room reservations We booked a new less desirable room to fix it with customer service As soon as we were done customer service found our old reservation

I went to the front desk to remove the fourth reservation personally to ensure there were no mistakes They assured me the manager would deal with it personally when she arrived and would call me before they deleted ANYTHING They deleted our preferred room in stead and didn’t even call It took three in-person visits to the front desk to get this fixedI asked for extra towels and toilet paper on day one It took two in-person front desk visits, two phone calls, and over a week to get more We ran out toilet paper twice during our stayI asked them how often they service the room because it had been a while They said they do it on Tuesday We had been here nearly two weeks and they had never been in on a Tuesday or any other day for that matter They did come but only after my requestWe had to extend our stay We went down this morning to do that and even paid This afternoon, we came back to find that all our things had been removed by the hotel staff My body wash is missing, and my damp loofah and opened liquid toiletries were found loose in my luggage Two pairs of super expensive tweezers, my hairbrush, brand new hair accessories, a mirror, toothbrush, toothpaste, ect and have yet to surface and they have made no push to reimburse me for the lost/stolen items We are no longer in a room with an oven or private bedroomsI can’t sleep with all this noise and my earplugs are gone too 😫

2. Q Center (3-star hotel)

  • Address: 1405 N 5th Ave, St. Charles, IL 60174
  • Phone: (630) 377-3100
  • Ratings: 4.3 (469 reviews) Very good
  • Website : Q Center
  • Check-in time: 1:00 PM
  • Check-out time: 4:00 PM
  • Quick Summary: Conference hotel on 95 acres offering eateries, a spa & gym, plus sports courts & putting greens.

About this hotel

Set on 95 acres of grounds next to the Fox River, this sprawling conference hotel is 5 miles from DuPage County Airport and 7 miles from Fifth Third Bank Ballpark.The unassuming snug rooms feature free Wi-Fi, desks, flat-screen TVs and coffeemakers. Suites add separate living rooms and wet bars.Parking is free. Amenities include 3 casual restaurants; 1 with a terrace, plus a spa, and a fitness center offering yoga classes. There are also putting greens, basketball courts, soccer fields and jogging trails, as well as 150,000 sq ft of meeting space, a bar and a game room.

Things You Need to Know

  • 6 min drive to Pottawatomie Park
  • Guests praised the service
  • Guests mentioned beds 19 times
  • Guests praised the breakfast
  • Guests praised the fitness center
  • Guests praised the bar

Feedback From Real Customers

Kristin Crooks

My name is Kristin and I own a wedding planning company So, when I say that my expectation for my wedding venue was higher than the average Bride, that is an understatementQ Center had everything I wanted in a wedding venue

Everything in one convenient location, but different spaces for the ceremony, cocktail hour and reception I am not a fan of flipping over the same room to use for two different functions, it doesn’t leave room for qualityNot only did Q Center have all of these options, but there are also hotel rooms for the guests to stay in and different rooms for the bridal party to get ready for the big day inWorking with the Q Center staff was a huge stress reliever for me Traci was our coordinator at Q Center and she absolutely knocked it out of the park for us She was so easy to communicate with, always responding to anything I needed so quickly She was efficient, organized and made me feel at ease handing everything over on the big day I am so thankful for her!The entire Q Center staff was polite, kind and enthusiastic about my wedding day and I could not appreciate that more We especially loved the security guard at the gate, Bonnie, who was an absolute delight She was the perfect personality to greet guests when they arrivedThe food was amazing! All of our guests were raving about the food from the dinner, to the salad, to the appetizers to the late night bites We got SO many compliments on the food The serving staff was so helpful and always ready to lend a hand, with a smile on their facesQ Center has so much to offer that the average wedding venue does not I have no regrets about have our wedding here I could not recommend this more highly to any potential couples who looking for a wedding venue Q Center will make all of your wedding dreams come true, with top notch service and a smile to accompany you throughout your wedding journeyThank you, Q Center, it was absolutely epic!

Rachael Roberts

I stayed here for a school related review course This is a compound basically that probably used to be a college of some sort Now it’s rented by universities and corporations for events

While the room was a little small, the bed was comfortable I’ve paid more for worse There’s an on-site gym and a bar For the convenience of staying where my review was and not having to travel from another location, and dinner was included (cafeteria-like), worth the stay all day Would highly recommend

Patty Brummond

If I could add more stars I would! We held our son’s wedding here this past weekend and things could not have gone better The food and beverage staff was outstanding The facilities are clean and well maintained

Even when the weather forced a change in plans, the staff was ready to accommodate the Plan B with ease It was a memorable weekend and we are so grateful to the Q Center!

3. Hotel Arista (4-star hotel)

  • Address: 2139 City Gate Ln, Naperville, IL 60563
  • Phone: (630) 579-4100
  • Ratings: 4.6 (939 reviews) Excellent Eco-certified
  • Website : Hotel Arista
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Chic hotel with polished quarters, plus fine-dining, a fitness center & a high-end spa.

About this hotel

Located near Interstate 88 and 5 miles from the DuPage Children’s Museum, this upscale hotel is both 9 miles from the Hollywood Casino and the Paramount Theatre.The bright rooms include free Wi-Fi, iPod docks and flat-screen TVs, plus minifridges, marble bathrooms with low-flow water fixtures, soaking tubs and separate showers. In-room dining is available. Suites feature separate living space and floor-to-ceiling windows.Amenities include free parking, a fitness center and a high-end spa. Dining options consist of a chic lounge serving Greek food with cocktails, and a trendy gourmet restaurant featuring American cuisine.

Things You Need to Know

  • Guests praised the large, clean rooms
  • Guests praised the bathrooms
  • 6 min drive to Blackwell Forest Preserve
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the breakfast
  • One of the few hotels in the area with a spa
  • Guests liked the chic bar

Feedback From Real Customers

Denise Bowers

Me and my husband stayed here a while ago and it was one of the best hotels I have stayed at The door man was very friendly as well as the front staff The rooms were amazing, very clean and spacious

I have never had room service and I was one of the best experiences of my life as you can see I didn’t order anything fancy but it was still amazing

DIVINE DESTINY

This hotel was extremely clean and comfortable The staff is polite, warm and inviting upto the cleaning staff Speaking of, they do a remarkable job of cleaning the rooms

This is coming from someone who generally travels with my own pillow, sheets, blanket and cleaning supplies I did not have to put in any additional work to make this place up to par for my visitIf you are there and looking for breakfast, try the coffee and smoothie place a few steps away (I forgot the name, my apologies) However, the ham and Swiss croissant was simply amazing!The only downside to my visit, was the bar was not open during my visit on a holiday weekend It turned out ok, because the location of the hotel gave countless other close options right on and off Route 59

Lillia Amor

The reservations manager Emily here made my stay absolutely repulsive I over slept and did not extend my stay, instead of receiving a phone call from the reception to politely ask if I was extending my stay- Emily approved of the staff barging into my room as I was naked showering I have never in my life experienced this at a hotel

When I told her my concerns she let me know that she can send someone to gathering my things for me to check out This was upon telling her that I feel uncomfortable extending my stay further since anyone can come in- unapologetically Being a woman staying alone this was a repulsive reaction from Emily I would never wish this upon anyone The hotel is nice, but unfortunately an unqualified reservation manager has trashed it

4. Quality Inn & Suites St Charles -West Chicago (2-star hotel)

About this hotel

Next to Surrey Hill Park, this straightforward hotel is a mile from both the Arcada Theater and the banks of the Fox River.Casual rooms feature free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and coffeemakers. Upgraded rooms add in-room whirlpool tubs, while suites offer kitchenettes, separate living rooms and/or pull-out sofas.Complimentary parking and a hot breakfast buffet are provided. Other amenities include a heated outdoor pool, an exercise room and guest laundry facilities. Pets are welcome (fee).

Things You Need to Know

  • 5 min drive to Pottawatomie Park
  • Guests liked the friendly service
  • The fitness center has weight machines
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Sydney & Ace

This is by far the best quality inn motels I have ever stayed in! I have been to two other quality inn motels and they were horrible! This hotel has clean rooms, clean bathrooms and the beds were comfortable! The ONLY small complaint I have is the water pressure but other than that the temperature was phenomenal! When I went to check out I fixed myself a decaf coffee but they were out and they made me a fresh pot, beyond happy with my stay I definitely recommend this hotel! I don’t know if they have a laundry room or not but I do know they don’t have an elevator which is not a big deal since there are only two floors I will be staying here again! The mini fridge and microwave they have are also updated and big Love love love this place!

5. Embassy Suites by Hilton Chicago Naperville (3-star hotel)

About this hotel

This modern all-suite hotel is 1 mile from Interstate 88 and 4 miles from both Morton Arboretum and Centennial Beach swimming complex.Understated studios come with sitting areas, kitchenettes and sofabeds, plus flat-screen TVs and Wi-Fi. The 1-bedroom suites have separate living rooms; upgraded quarters add complimentary snacks and drinks. Room service is available.Freebies include a made-to-order breakfast, evening drinks receptions and parking. Other amenities include a casual grill restaurant with a bar, as well as an indoor pool, a gym and a 24-hour convenience store.

Things You Need to Know

  • 6 min drive to Herrick Lake Forest Preserve
  • Guests praised the casual restaurant
  • Some guests disliked the kitchenettes
  • Guests mentioned lobbies 46 times
  • Guests mentioned “omelettes” 25 times
  • Guests praised the fitness center
  • Guests liked the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Tonya Hanson

Overall decent experience staying at this hotel The parking isn’t a great situation thoughFor other diamond members who are use to other Hilton properties providing multiple bottles of water during longer duration stays, this location 100% will not

Only 2 per room per stay I understand that’s always been the policy, just all other Hilton’s I’ve stayed at provide extra throughout stayFor late check out, you cannot request at check in or during stay- you have to call day of check out to see if they will accommodate it This makes it difficult to plan your last dayBreakfast was good, lots of optionsRoom was good, bed comfortable

Cinaiya Stubbs

I have stayed in hotels/inns in very rural towns in the US and abroad and this stay was the worst that I have ever experienced My family and I thought we were going away for a quick, impromptu long weekend before my husband starts his new job What we experienced at this hotel was disappointment after disappointment

First, we were told that we could not check-in until 4 pm That is fine, and expected as that is the stated time However, others were checking in as we waited in the lobby until 4 pm I visited the front desk twice, and each time was met with horrible attitude and abhorrent customer service When we finally checked in the gentleman that helped us gave me a breakfast card for only the adults, which I had to correct No big deal, no one is perfect Then we entered the elevator and were greeted by the screech of grinding parts, which was unnerving Later that day, we noticed that that elevator had been taken out of service In the room the cleanliness left much to be desired The shower grout was filthy There were stains on the bedding, and the dust was visible The hotel was full so requesting a new room was to no avail On the way back from dinner parking was impossible in the front so we parked in the back The doors for us to enter were supposed to be accessible by room key only These doors were not secured so anyone could enter the premises The next morning two of the three elevators were out of service This meant that we could not actually get down to breakfast Taking the stairs leads you outside, and in this case into the rain My family waited at the elevator for 20 minutes or more and could never get on Families trying to carry luggage down faced worse experiences At this point we decided to check out and go to breakfast elsewhere, at our expense, although we had breakfast included at the hotel We tried again to get on the elevator, again to no avail This time we had to carry our luggage down four flights and across the parking lot (no luggage carts on stairs) I called the front desk to request that the additional $30 that I was charged be removed from the bill, as of yet this has not happened although the manager indicated that it would be taken off She also stated that the breakfast would be extended due to the elevator issue This also did not happen My family and I will never return

Jessica Sanders

Overall, the hotel was great The employees were all very friendly and the complimentary receptions in the morning and evening were great For the price of the room, I did expect that the furniture (footstool specifically) wouldn’t have looked like it went a couple rounds with a cougar and the toilet paper holder wouldn’t be close to falling off the wall but the service and food as well as location made up for it

6. Chicago Marriott Northwest (3-star hotel)

About this hotel

This informal hotel is 1 mile from the Sears Centre arena, 9 miles from shops at the Woodfield Mall and 21 miles from O’Hare International Airport.Warm rooms come with flat-screen TVs, coffeemakers and minifridges. Wi-Fi is available (fee). Upgraded rooms have pull-out sofas, minifridges, wet bars and/or whirlpool tubs. Suites provide living areas. Club rooms and suites offer private-lounge access and refreshments. Room service is offered.Parking is included. Amenities consist of a market and a restaurant, plus a fitness center and an indoor pool. There’s a business center and meeting space. A breakfast buffet is available for a surcharge.

Things You Need to Know

  • 10 min drive to Paul Douglas Preserve
  • One of the few hotels in the area with room service
  • Guests praised the service, which has a concierge
  • Guests liked the lobby, mentioned 40 times in reviews
  • The fitness center has weight machines and elliptical machines
  • Guests liked the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Zee G

Room had older type decor, yet was very clean and well maintained Shower pressure was amazing Pleased with the soft-close toilet seats & soft-close shower doors

Used both, key card and mobile phone key, without any problems Heater kept us warm The fridge kept our drinks and food cold Our stay was short, so we were not affected by the fact that there aren’t any microwave in the rooms Due to COVID, housekeeping is not automatic, despite requesting the service, no one ever came Overall, we enjoyed our stay, would recommend to friends & family If we’re ever in this area again, we would definitely come back

Jordan Syrowik

Had everything you would expect from a moderately priced hotel Bathrooms were up to date with modern tile and shower Mattress was a little firm, and the room decor was quite dated

Per usual with hotels the air conditioning kept changing back to 72, which kept the room a little stuffyIn all, great place There is a Starbucks as well as a non-included breakfast buffet

Tushar Rao

My room 721 was used by someone else when I was away, and the whole bathroom was dirtied When I showed this to the staff I was given a simple answer “we don’t know” without any concern or apology There was a camera right outside the room door and the staff promised that they will look at the footage and have a manager call me back

Been 4 days, no call and no follow-up Avoid this property if you value your safety and belongings and absolutely avoid ROOM 721

7. Country Inn & Suites by Radisson, Schaumburg, IL (3-star hotel)

About this hotel

A mile off I-90, this relaxed hotel in a redbrick building is 3 miles from both the Woodfield Mall and the LEGOLAND Discovery Center.Straightforward rooms with sitting areas feature complimentary Wi-Fi and flat-screen TVs, along with microwaves, minifridges, and tea and coffeemakers. Suites add living areas and whirlpool tubs. Room service is available.Freebies include a hot breakfast buffet and a local area shuttle (weekdays only). There’s a cozy lounge with a fireplace, plus a gym, a heated indoor pool and a hot tub.

Things You Need to Know

  • Guests praised the clean, large rooms and the beds
  • 4 min drive to Medieval Times Dinner & Tournament
  • Guests praised the friendly, professional service
  • Guests praised the restaurant
  • Guests liked “cookies”, mentioned 17 times in reviews
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Dynah Davis

We had a great getaway With me being so busy I wanted to show my man that I appreciate him, this location was the BEST We had a whirlpool suite that was amazing

The fireplace was perfectly next to the window that had a great winter breeze Jacuzzi was amazing and deep enough for the both of us The staff were wonderful so polite, friendly and greeted us each time we came through the door I would definitely come back Only thing was upon checking out I found a shoe and other items under the bed from previous people

Stacey Johnson

Everything about my stay was 5 star Hotel was clean, facility,smells clean, check-in was smooth, pool and hot tub were up and running Hot tub was heaven

Happy hour, good breakfast Debbie was so sweet and polite I am definitely coming back Bonus for me were the signs about quiet time and what time its enforced Ive stayed at some hotels where guests and or children of guests had 0 consideration for other guests when it came to noise This will be a monthly weekend getaway staycation for me

Melissa Cardoza

Me and my boyfriend stayed one night, we enjoyed the room perfect for a small getaway the bed was comfortable, the pool and hot tub were okay breakfast was good we were satisfied with what they offered lots to choose from, now to why the three stars so around 11:40 (check out is at 12) we decided to finally get up and start grabbing our stuff I had accidentally spilled some coffee on my shirt so I was in the middle of changing when we heard the softest knock on the door and before I could even respond a cleaning lady presumes to open our door I was livid Check out is at 12 why the hell is someone barging in at 11:40!? So I go to the front desk with my frustration and the lady giggles it off and says oh I’ll talk to them

This place isn’t cheap by any means and the lack of customer service really irritated me I was in the middle of changing when a worker seemed it was alright to not even give us a second to respond to her knock before letting herself in We’ll be taking our business elsewhere our next couples getaway

8. Wingate by Wyndham Schaumburg (3-star hotel)

About this hotel

This laid-back hotel is 14 miles from O’Hare International Airport, 25 miles from Chicago Cubs baseball games at Wrigley Field, and 3 miles from upscale shopping and dining at Woofield Mall.The warmly furnished rooms have free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites add sitting areas, and upgraded suites have whirlpool tubs. Kids age 17 and under stay at no charge with an adult.Hot breakfast, parking and a local shuttle are complimentary; an airport shuttle is available for a fee. Other amenities include a casual bar and a gym, plus a 24/7 business center and 2 meeting rooms.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 5 min drive to Medieval Times Dinner & Tournament
  • Guests praised the friendly service
  • Guests liked the restaurant
  • Guests mentioned hot tubs 11 times
  • Guests mentioned “waffles” 15 times
  • Guests liked the breakfast

Feedback From Real Customers

N J

Had a great stay Beds were super comfortable Checked in was smooth

I came in late due to flight cancellation so I asked for an upgrade and they gave me a king suite with jacuzzi for a small fee Breakfast was great with hot sandwich, eggs and waffles, it was busy in the morning with everyone coming all at once but did not have to wait Rooms were clean and tidy Staff was attentive Would definitely stay here again Close to everything No nuisance place

Eryk Fairchild

Overall a really great experience! Loved the temp of the room, it was clean, VERY comfy bed, great shower, and the staff was super nice Our son accidentally soaked the whole bathroom and all the towels, they gave us replacements promptly, no fuss Breakfast was fine, they had this really cool pancake machine making minis they my kids loved! My only complaint is a common one for celiacs like me, need more gluten-free options! Will stay here again for sure

9. Hilton Garden Inn St. Charles (3-star hotel)

About this hotel

Attached to 18,000 sq. ft. of event space at the Advanced Center for Training, this suburban hotel is across the street from the DuPage County Airport and the Pheasant Run Golf Course.All rooms and suites offer modern decor and custom-designed beds, plus flat-screen TVs, microwaves, minifridges and free WiFi. Some rooms include fireplaces and whirlpool tubs.A cooked-to-order breakfast is available (fee), and there’s an on-site bistro, with an outdoor patio, serving American cuisine, as well as a 24/7 pantry. There’s also a fitness center and the indoor pool. Additional amenities include 16 meeting rooms and a business center.

Things You Need to Know

  • Guests liked the rooms, which have TVs
  • 12 min drive to Blackwell Forest Preserve
  • One of the few hotels in the area with room service
  • Guests praised the service
  • Guests praised the restaurant
  • Guests liked the breakfast
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Lani Mergen

The beds r comfortable and the pool is clean however the hot tub was closed and so was the restaurant Also this is not the place to stay if u are looking for a relaxing weekend People were loud all night then at 8am housekeeping banged on our door and then opened it while we were sleeping

Housekeeping was really loud in the hallway all morning Definitely won’t b staying again!

Lance Brown

Do not stay at this hotelI travel a LOT and I’m a Hilton diamond member This is the worst hotel I’ve stayed at in over 9 years

NONE of the gym equipment works It is all broken They gym is extremely small for what I consider Hilton Garden Inn standards I’ve seen Hampton Inns with bigger facilitiesMy asked to see the manager about the equipment all being broken I was told she is only there a couple of days a week and when she is there it is only from 9-2 This makes it difficult to have a conversation with her as someone there on a business tripAdditionally, my room smelled I figured out on the last day of my trip that the AC unit was leaking water into the floor/carpet I’m fairly certain this was causing mold to grow and creating the smellI will be in this area for the next 6 weeks My team will not be staying at this hotel for the remainder of this trip

Crystal Jensen

So I dealt with Laurie this morning and McKenna the other day and let me tell you the customer service I received from both have been absolutely amazing! They have made me excited for my upcoming stay Thank you ladies for your amazing hospitality!Update- I think I have pretty much dealt with almost everyone at the front desk now lol McKenna, Laurie, Charli, Hanson, Sara (please excuse spelling) they truly make you feel like family here!!! I honestly can’t say enough amazing things about this place and the staff here! This will be my new home away from home! (Sorry guys your now earned yourselves a forever guest, your stuck with me lol)

10. Homewood Suites by Hilton Aurora Naperville (3-star hotel)

About this hotel

Beside a lake in a residential area, this casual all-suite hotel is a 12-minute walk from Route 59 train station, 2 miles from I-88 and 4 miles from downtown Naperville.The relaxed studios have full kitchens, dining areas and sofabeds, as well as free Wi-Fi and flat-screen TVs. The 1- and 2-bedroom suites feature separate living rooms.Parking and hot breakfast are complimentary, as is a weeknight social offering snacks and drinks. Other amenities include an outdoor patio with BBQs and lake views, as well as a gym, an indoor pool and a 24-hour convenience store.

Things You Need to Know

  • The rooms have refrigerators
  • 11 min drive to DuPage Children’s Museum
  • 15 min walk to nearest train station
  • The restaurant has a dinner buffet
  • Guests mentioned hot tubs 17 times
  • Guests mentioned “Housekeeping” 14 times

Feedback From Real Customers

Brandi Brown

The second you walk in, you can smell the cleanliness Front desk ladies were very professional and helpful The couch in the room had a small rip in the arm, but overall the room was very nice and very clean

Their pool and hot tub area, as well as the gym was very nice Breakfast was okay They were already out of a lot of things even though there was still over an hour left to eat Overall, would definitely stay here again if I ever come back to Illinois

Shaylae Duprís

The customer service that I received from Carmen T and Nicole at the front desk was “above par” customer service For some reason the system had me booked for 3 rooms and it should have only been 2 rooms booked under my name Carmen stepped in and corrected the issue and did everything she could to ensure this was corrected

This was my first time staying at this hotel and the hotel was very clean and the smell of fresh aroma can be smelled from the moment you walk in the hotel lobby Nice location and the room/suite Carmen T upgraded my room too was quite nice Every organization needs an employee and leader like Carmen T and Nicole I have already booked my next stay at this hotel for 2022 #Great Staff #Great location #Superb customer service

Mysteriously Me

Beautiful rooms, clean hotel that smells amazing, nice view, clean and warm indoor pool, adequate sized gym, basketball court, pond, and super friendly staff The only thing they need to work on is making sure there is an adequate amount of breakfast to last throughout the entire breakfast Majority of it runs out within the first hour

Other than that, awesome hotel!!

11. Holiday Inn Express & Suites Chicago West – St Charles, an IHG Hotel (3-star hotel)

About this hotel

In a commercial area 1 block from the nearest shopping mall, this straightforward hotel lies 2 miles from DuPage Airport and 3 miles from the venerable Arcada Theatre, founded in 1926.The simple rooms include flat-screen TVs and free Wi-Fi, as well as minifridges, microwaves, and tea and coffeemaking facilities. Suites add separate sitting areas with pull-out sofas. Kids stay at no extra charge with an adult.Parking is complimentary, as is a breakfast buffet served in a bright dining room that has a flat-screen TV. Other amenities include a heated indoor pool and a fitness center.

Things You Need to Know

  • Guests liked the beds
  • The rooms have TVs
  • Some guests complained about the bathrooms
  • 13 min drive to the Fabyan Villa
  • Guests mentioned the service is friendly

Feedback From Real Customers

Kayla Stickler

There was no soap in the shower or bathroom We booked this location to use the pool as we are visiting family and have young children The pool was absolutely freezing

Our kids were blue and teeth chattering after 10 minutes Ice maker was broke and breakfast selection was not the best The room we got was a suit but very small Not the best experience at a holiday inn Express

Stephen Webbb

From the moment we drove in the parking lot, we knew it was a hotel unlike any other HIE The parking lot was in bad shape, with pot holes all over the place, and that poor condition of the facilities continued inside The first floor hallway smelled like mildew and must, and our room was always uncomfortably humid, regardless of the A/C setting

While the staff was friendly and breakfast was good, there really wasn’t anything else good about the accommodations

Amal Patel

Where do I begin? Check-in was at 3pm and we arrived at 4:30pm Our rooms were not ready until 6pmThe staff was nice but unfortunately, when our rooms became available, were still incomplete

No tissue paper nor hand soap were in our room Bathrooms in all three rooms were close to filthy The paint on the walls were peeled off, and the window sills dustyThe double rooms have modern TVs and a clear picture However, the king rooms were outdatedThe next morning, we saw that there were many options for breakfast However, the breakfast area was not well-kept as there was trash overflowing from the garbage cans and floor wasn’t vacuumed The food wasn’t being restocked, as bread and bagels were out of stock In addition, the pancake maker was out of order!Maybe it was just a bad day/night but we just expected more from a Holiday Inn & Suites

12. Hyatt House Chicago/Naperville/Warrenville (3-star hotel)

About this hotel

This modern, extended-stay hotel is 3 miles from both Centennial Beach aquatic park and the Naper Settlement pioneer village.Bright studio to 2-bedroom suites come with kitchens, living areas and free Wi-Fi, as well as flat-screen TVs and DVD players.Complimentary amenities include a hot breakfast buffet, weeknight social drinks and a grocery delivery service, as well as parking and a local shuttle. There’s also an indoor pool and a fitness center, along with a 24-hour convenience store and a BBQ area.

Things You Need to Know

  • Guests praised the kitchenettes
  • 3 min drive to Herrick Lake Forest Preserve
  • Guests mentioned the rooms are unclean
  • Guests liked the service
  • Guests praised the restaurant
  • Guests mentioned “omelettes” 12 times
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Micheal Stinsman

Great location for where I needed to be during my stay & quite, for the most partDuring my first 2 nights, a lot of families staying for what appeared to be a multiple state school event, with kids running up & down the hall & stairwell Although, I think the loudest incident was the tornado siren that went off outside my window

I went on this trip knowing full well to pay attention to the weather, & for the most part, know what I need to do in case emergency I also seek out the evacuation plans to familiarize myself with the safest route out Right away I found the instructions for a fire but had to search the room for the welcome book to see if there is any further instructions for a tornado Once I finally located it laying on a shelf near the tv, I read the tiny paragraph that told me to shelter in the bathroom if I am in my room or in the hall of the lobby area if I am downstairs For those that do not read the welcome books it might be beneficial to add those instructions to the fire escape plan on the back of the door so when the siren goes off the guests know what to do and are not searching the room for instructions Just happens that a tornado touched down not far from our location & I knew what to do when the siren went off because I searched for the informationOn a different noteIt was great having a kitchenette in the room so that I could make my own meals instead of eating a bunch of fast food the whole time Comfortable seating area to unwind before retiring to a soft pillow in a spacious bed & warm blankets Restaurants, bars & stores are not far down the roadI would definitely consider staying here again if I find myself back in the area

Belinda Thompson

When we first got there the outside wasn’t very appealing at all To the point we thought about finding another place to stay The building was just to plain

Sure they had gas grills you could use that were clean looking But we weren’t there to cook I was having surgery in the morning So I needed to get things done as the hospital requested But we went on inside and the place was really nice and the lady behind the desk was really nice and friendly We told her about what we were thinking when we first drove up She laughed along with us We checked in and went to our room Talk about being pleasantly surprised how the room was and how much space we had all over the room Now as for the bedthat one needed to be changed out for a new one It sagged in the middle some I couldn’t sleep on it due to my neck So I slept on the big couch just fine Tim slept in the bed but didn’t get much sleep due to how the bed was Yes we will stay again when needed Just not the same room/bed We didnt take time to walk around to see the pool and all As we were busy getting ready for my surgery in the morning

shelley zottola

Regina!!! She was so helpful and friendly! We were in a bad situation with a different hotel (dirty, smelly and not friendly); Regina single handedly put us at ease and helped us solve the problem She was amazing!!! The hotel itself is great as well Very clean and inviting

My stay was only one night but my brother could be here for a while!! Thank you Regina…you put my mind at ease!!!

13. Chicago Marriott Naperville (3-star hotel)

About this hotel

This classy hotel is 3.8 miles from the Naper Settlement museum and 5.2 miles from golf at the Village Links of Glen Ellyn.The polished rooms have coffeemakers and iPod docks, plus Wi-Fi (fee) and flat-screen TVs with premium channels. Upgraded rooms have access to a lounge with free continental breakfast and evening appetizers. Suites add separate living areas with pull-out sofas.Parking is free. Amenities include an American restaurant and a bar, plus an indoor pool and a fitness room. There’s also a business center, along with 21 meeting rooms.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 7 min drive to Herrick Lake Forest Preserve
  • Some guests complained about the kitchenettes
  • Guests praised the service
  • Guests mentioned concierges 17 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Lee Conner

Great customer service from everyone The rooms are dated and need some more ways to charge the many devices most people have these days The AC is very quite which is awesome

Also the desktop is NOT in front of the AC system so you won’t freeze while you are working My understanding is that the refresh of the lobby is due soon but no mention of refreshing the roomsAsk for Ms Sheila she is awesome

Taylor Holloway

We had a block of rooms booked for our wedding here and the event manager Shannon truly went above and beyond to help my out of town guests get rooms booked and on the block, and helped with family who had more of a extended stay She alleviated so much stress from me the week of the wedding and would always get back to me in a timely manner If you are needing a block for out of town guest I highly recommend reaching out to Shannon

Thank you again!

Jodi Morse

The room was clean and the bed was comfy On the downside our shower drained very veryyy very slow, there is no mini fridge in the room and there is not a plug in on both sides of the bed Just one plug on one side

The ice machine on our floor (3rd floor) was also broken For what we paid to stay here we expected a bit more The front desk staff was friendly and the lobby/bar area was clean and nice

14. Courtyard by Marriott Chicago St. Charles (3-star hotel)

About this hotel

This straightforward hotel is 1.5 miles from the DuPage Expo Center and 4 miles from the Kane County Fairgrounds.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs, minifridges and coffeemakers. Suites add separate living areas and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include an indoor pool and a whirlpool, a 24-hour exercise room and free on-site parking.

Things You Need to Know

  • Guests liked the rooms, which have minibars
  • 7 min drive to Pottawatomie Park
  • Guests praised the service
  • Guests mentioned bars 16 times
  • Guests liked the lobby, mentioned 20 times in reviews

Feedback From Real Customers

Austin Christy

This hotel is great Staff is very friendly My family and I loved the lobby it was very accommodating and we all felt comfortable while visiting

Probably best the best lobby I’ve seen in a hotel at this price range Looks are deceiving when we first pulled up the exterior does not look nearly as nice as the interior Will definitely stay here again when needing a hotel in the area Also very clean… we will not stay at hotels that aren’t clean Overall very happy with our stay

Rich Hmself

Overall it wasn’t too bad With it being pet friendly you can certainly tell that they haven’t fixed any furniture destroyed by pets The bed had what look like pee stains so they just flipped the mattress over, the wife and me layer extra towels down to sleep

The other complaint I have is I was staying here the day before a wedding and when I went to iron my shirt the iron has never been cleaned so it stained my shirtSo to summarize I’d say yeah stay here if you need something cheap and quick but don’t expect too much as it’s clear they are overlooking certain aspect of cleaning

Michael McCrory

Lloyd is a perfect example of excellent hospitality From check in to check out he was one of the best I have dealt with in the hotel industry I have traveled the world and it is such a pleasure to meet such a gentleman that takes pride in his job

He is an asset to Courtyard Marriott Look forward to seeing him and staying at the Marriott in August for a week when I am back in the area for work

15. Fairfield Inn & Suites by Marriott Chicago St. Charles (2-star hotel)

About this hotel

Located 2 miles from the Arcada theater, this unpretentious hotel near Geneva Commons
shopping center is 12 miles from the Grand Victoria Casino.Simple rooms offer free Wi-Fi and flat-screens, plus minifridges, microwaves and coffeemakers. Studios feature kitchenettes and pull-out sofas. Suites have separate living rooms.There’s free continental breakfast and parking. Other amenities include a fitness room and an indoor pool, plus a business center.

Things You Need to Know

  • Guests praised the rooms
  • 6 min drive to Great Western Trail – St. Charles Trail Head
  • Some guests disliked the bathrooms
  • Guests liked the friendly service
  • Guests mentioned beds 18 times
  • Guests mentioned hot tubs 10 times
  • The fitness center has weight machines

Feedback From Real Customers

andy robinson

I am a truck driver I was involved in a minor fender bender with another truck My wife is riding with me for the first time in years

My company, Blackjack Express, reserved a room for us until my truck gets repaired Unfortunately, we checked in at nearly 11:00pm and were starving Everything nearby was closed or wouldn’t answer their phones There’s a little area with snacks you can buy near where you check in There was the most friendliest lady, Mary, that was running the overnight desk She was incredibly nice and friendly We are from Floriduh, and I’ve been telling my wife how the folks from the Midwest are so nice and sweet She finally got a taste of it The room is incredibly clean I would stay here again, without fail

Dr. Larry Mitchell

Never again with this chain $300 a night for a room, and I had to spend an hour wandering around the interior of the hotel looking for my room, because the outer doors I was told to use were all locked There was a door to the courtyard in my room, behind the curtains, and the door was OPEN

I was travelling single with a kid Screw this dump

Raquel Ugalde

Check in was relatively seamless, we were able to come in 30 minutes prior to the actual check in time The elevator was broken, we were on the 2nd floor but I can imagine what an inconvenience that would’ve been for someone who was unable to walk up to their room The room above us was extremely disruptive, they were running around for the first 2 hours of us being there

We called the front desk to give them a courtesy call to ask them to be respectful of other guests, however, at 6 am – they were running around againAround 9 am, room service came and tried to unlock the room while we were sleeping When we came out for breakfast, room service was in the hallway and said, “you didn’t answer, man!” Which was incredibly rude When we went downstairs to tell someone at the front desk, they didn’t apologize or say anything about the situation We left immediately afterward and will never be staying at Fairfield Inn – St Charles, again, and we will be telling everyone about our experience

16. Hampton Inn & Suites Chicago/St. Charles (3-star hotel)

About this hotel

This modern hotel off route 59 is 5 miles from Metra Geneva train station, 7 miles from the Fox River Trail and 6 miles from the historic Fabyan Villa.Coffeemakers, flat-screens, and both full and lap desks (for working on the bed) are offered in each room, as well as free WiFi and custom-designed beds. Suites add living areas with sofabeds.Free perks include parking, passes to a local health club, hot breakfast and weekday breakfast bags (to go). Other amenities include a 24/7 gym and a heated indoor saltwater pool, as well as a lobby lounge with a fireplace and flat-screen TV, and 2 meeting rooms.

Things You Need to Know

  • Guests praised the clean rooms
  • Guests praised the bathrooms
  • 7 min drive to Pottawatomie Park
  • Guests praised the friendly service
  • Guests liked the beds, mentioned 11 times in reviews

Feedback From Real Customers

Peter H

About average for a Hampton, which still means it’s a very good hotel The hotel is approaching 20 years old and needs renovation, but it’s still mostly clean and in good shape although shower pressure wasn’t great We had to move rooms due to an awful vibration in the floor (maybe elevator equipment) and they upgraded us to a very spacious studio suite which I’d highly recommend

The pool was nice (no whirlpool) and breakfast was as expected Service was friendly but staff always seemed to be in the back office Overall recommended and we will be back

Cassie Brooks

Everything was very clean, processes were simple and expedient, service was very attentive, good breakfast, and we were very comfortable Our kids used the indoor pool and found plenty of clean towels Breakfast was well-stocked and had a variety of hot and cold offerings

Coffee and hot water were always available, and all staff were friendly and hard-working

17. Lynfred Winery

  • Address: 15 S Roselle Rd, Roselle, IL 60172
  • Phone: (630) 529-9463
  • Ratings: 4.7 (533 reviews) Excellent
  • Website : Lynfred Winery
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Sophisticated winery B&B featuring genteel rooms with fireplaces, plus free private winery tours.

About this hotel

Set in a vine-covered building on a winery estate, this upscale B&B is a mile from the Roselle commuter rail station, 3 miles from the Medinah Country Club and 7 miles from the Woodfield Mall.Featuring fireplaces and heated floors, the 4 elegant suites are themed after American, French, German and Italian wine regions. All provide balconies and minifridges, as well as TVs, iPod docks and DVD players; 3 have whirlpool tubs. Cooked breakfast is served in the room, and in-room massages are available.Free perks include private winery tours, 2 bottles of wine, and a cheese and fruit platter. Evening meals are available on request.

Things You Need to Know

  • 9 min drive to the Ned Brown Forest Preserve
  • 15 min walk to nearest train station
  • Guests praised the service
  • Guests mentioned “Oktoberfest” 11 times
  • Guests mentioned “Wine club” 21 times
  • Guests praised the breakfast
  • Guests praised the nightlife
  • Guests praised the bar and the bar drinks

Feedback From Real Customers

Michelle Hidalgo

Thank you for an amazing experience! It’s a gorgeous location, makes you feel that you’re in Italy! I wish I lived closer The sangria white and red and peach drinks are amazing, delicious! We will be back many times in the future and my friend is thinking of hosting a fundraising event there in the future Thank you for also donating an amazing tour and experience for my friend’s fundraising event

Jaime Lonergan

My husband and I spent a weekend at the bed and breakfast for our anniversary Everything about the stay was amazing We don’t live far from the winery and frequent it often, but we have 3 young children that we’ve never left overnight

This was the perfect “destination” The room was impeccably clean, comfortable, and nicely decorated We stayed in the American Suite The staff was so friendly and accommodating They made us feel like we were vacationing (rather than staying 20 minutes from home!) Prior to checking in our room, we did a Founder’s Room experience Celeste made sure we got the most from our tasting, and helped us choose wine we’d truly enjoy I cannot recommend Lynfred enough We had the best weekend and anniversary thanks to Lynfred

John Lambert

Good wine and cool historic building, but no longer allow kids on premises at all or at any events Used to be a good place for families to visit, but now totally unwelcoming We have tasted at numerous wineries around the country, but that’s the first time we have ever encountered that

Really disappointing We were planning on joining the wine club but didn’t since we wouldn’t be allowed at any events or tastings

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