7 Best hotels with penthouses in Zachary, LA (2022)

Leisa Anderson

Expected better from such a top rated chain, but the Hilton Garden Inn Airport in Baton Rouge fell short1 Hotel’s Website stated that they would provide a digital key but upon arrival for check in, I was told that they no longer practice this

2 My hotel room door would not close securely on its own I had to put push it or pull it each time If I had not been paying attention, then my room would have been left open I informed the front desk and when maintenance finally arrived I was told that they could not repair it until after I checked out which was going to be 2 days later3 I requested extra towels in my room when I checked in but I never received them I finally had to go to front desk and get them4 Housekeeping never came and freshened my room or changed my bed linens at any time during my stay even though I had told the front desk that housekeeping could come in even if I was not there5 I requested extra pillows and a blanket from the front desk but I never received them from housekeepingThe only bright point of my stay was the restaurant staff and hostesses They were friendly, attentive and helpful The check-in clerks were friendly too But overall, this was one of my worst stays

M B

This is absolutely the worst hotelThis property is very deceptive Upon entering the lobby you feel as if you are entering a clean hotel

This hotel is far from being a clean establishment The hallways smell like urine and feces I have been here for a few weeks and have literally begged for housekeeping and was refused The past five days I have requested house cleaning and have done so in the morning and in the evening This was turned sure that in case morning management does not provide to housekeeping evening management would Not sure what the issue is but I have yet to have them service Last night I had to request a mop, a broom, and cleaning supplies so I can clean my own room I was promised that someone would be in today to clean my room Upon entering the room the cleaning items were left in the room They simply placed towels on my bed and didn’t do anything else So no cleaning and on top of that cleaning supplies were left in the room I Would not recommend this hotel for business or casual stay If this is your last resort be prepared to have have some challenging experiences

Karen Hunt

Will not be staying here again First room: bathroom door would not close, no toilet paper, no working room phone, AC was sub-par and blew cool damp air We complained and explained we wanted a new room in the morning, was told it would not be a problem

The morning crew had ZERO idea that anything had happened They agreed to put us in a new room as soon as one was cleaned up That wasn’t until after 4pm 🤯 Broken light in the room and phone doesn’t work, and only 2 towels, but at least the bathroom door closes Then they tried to give our new room to other people Figured this out when a family unlocked the door and walked in to our room Got that sorted out, kept the room This morning around 7:45am I asked to have housekeeping come in to redo the room Got back at 8:30pm, keys didn’t work AGAIN We went to the front desk to get them fixed, the woman didn’t ask for id or even what our name was, just programmed the keys for the room number we gave her Not feeling super impressed with the security measures being taken Then when we finally got in the room, guess whose room wasn’t visited by housekeepingSo yeah, never coming here again