pet friendly hotels in Irving, TX

1. Holiday Inn Irving – Las Colinas, an IHG Hotel (3-star hotel)

About this hotel

Set 1.2 miles from the Irving Convention Center at Las Colinas, this unfussy hotel is 1.8 miles from the Irving Arts Center and 8.9 miles from Dallas/Fort Worth International Airport.The unassuming rooms offer coffeemakers, TVs and free WiFi. Suites add microwaves, minifridges, pull-out sofas and sitting areas.There’s meeting and event space, a business center, a lounge and a restaurant that serves casual American fare. Other amenities include a relaxed lobby with a fireplace and a TV, plus an indoor pool and a hot tub.

Things You Need to Know

  • Guests liked the unassuming rooms
  • 13 min drive to Dallas World Aquarium
  • Guests praised the beds but some disliked the air conditioning
  • Some guests disliked the bathrooms
  • 13 min drive to Dallas/Fort Worth International Airport
  • Guests liked the service
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Jacquin Green

We actually stayed at this hotel for a family member’s wedding Our stay was incredibly nice! The front desk and bar was always filled with awesome, friendly & helpful staff The rooms were great, as well as, comfortable making for a great sleep

We were actually provided 2 adjoining rooms due to the original room I booked not being available, which was fantastic! The wedding was decorated beautifully and every guest was treated with respect, kindness and able to fully enjoy a special evening The breakfast was always hot and tasted great and the spa in the pool area was fantastic, very relaxing and warm!!!This hotel was wonderful and provided an excellent atmosphere filled with warmth and happiness while providing beautiful Christmas decors from your balcony view to make for a great place to celebrate New Years Eve!

Evey Mtz

Please DO NOT STAY HERE!!! AVOID AT ALL COST!!We booked this hotel for one night, based on the reviews, which by the way, all those positive reviews are employees or friends reviewing their own business, because the quality of this hotel is a true hazard and a liability at this point The booking and friendliness of the staff was no issue this time, but the hotel had a cheap look overall We booked this hotel for one night, and two families stayed in two different rooms, both rooms were smelly, you can tell there was some water damage under the carpet because of the smell

The pillows were comfy, that’s the only reason why i gave them one star, but everything else was just outdated, SMELLY and for the love of God, someone needs to shut down their POOL and redo the whole entire thing from scratch The chlorine in the pool was just outrageous, the jacuzzi did not work at all !! i really wish i would taken pictures to be honest Just by sitting near the jacuzzi your eyes will water from the chlorine The floor of the pool has dirt visible from the outside, and its not smooth at all, we all came out of there with scratches and our skin felt disgusting from all the chlorine It was truly heartbreaking since the pool was very important for our kids My son was sick after being in the pool I’m pretty sure it was due to the conditions of the water On top of it all, breakfast is $16 per person more!!! I walked by just to see if it was worth it, and lets just say i am glad we did not have from there I wished at least one of the reviews from this hotel was completely honest, because it would of save me and my family from staying here AVOID THIS PROPERTY AT ALL COSTS!!

Taya Zagurski

Upon checking in, there was a bug in my shower I wasn’t overly concerned about that so I didn’t mention it to the staff (it happens) I was there for business so I wasn’t in my room much

After returning at the end of the day, I spotted another bug that had crawled out of where the carpet met the bathroom tile I then noticed black spots all over my sheets and pillows I immediately checked for bedbugs but did not see any obvious signs Still concerned, I brought one of the pillows to the front desk to show them and request a new room They moved me to the room directly across the hall and reported they would have someone up there to inspect Thinking someone would be there immediately, I left the door hinge between the door to keep it propped open The next morning, the door was still propped open – indicating no one had been there to check For this reason, I became concerned about the overall cleanliness of this hotel and would not recommendI would say, the breakfast was really good and the employees who manage the buffet are incredibly friendly and kind!

2. Hampton Inn Dallas-Irving-Las Colinas (3-star hotel)

About this hotel

This low-key modern hotel in a commercial area off Highway 114 is a 12-minute walk from Thomas Jefferson Park, and a 1-mile walk from the National Scouting Museum.Relaxed rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels, microwaves, minifridges and coffeemakers. Upgraded rooms add pull-out sofas.Free perks include parking, daily hot breakfast and weekday breakfast bags to go. There’s a gym and an outdoor pool, plus a business center and a meeting room.

Things You Need to Know

  • Guests liked the clean rooms
  • 13 min drive to the Grapevine Vintage Railroad
  • 13 min drive to Dallas/Fort Worth International Airport
  • Guests liked the service

Feedback From Real Customers

Bay Bay

I would definitely recommend this hotel!! The room was clean, big, bed was comfortable, shower water was hot and the breakfast was good There should have been more options but it was good The staff was nice, professional, and helpful

Housekeeping cleaned my room while I was gone and that was amazing!! I stay in different hotels each week that I’m in Dallas and this is the first hotel that cleaned my room since Covid

Deanna Swenson

Disappointed with Hotel considering it is a Hilton chain Room was very hot when we arrived & never cooled off Hotel was tidy but hallways & elevators had trash scattered in areas

Only 2 wash cloths in a room Location was great & front desk help was very kind & welcoming Arrived after 10 pm so we didn’t request help with air conditioning Thought it might cool off but never did Didn’t sleep well in the hot room

Eman Sherif

My stay here was amazing! The rooms are clean, the area is quiet, and the view wasn’t bad at all! The hallways are kinda humid, and only one elevator operates The breakfast was okay, and it was nice because it was a free all you can eat buffet in the lobby from 5am to 10am In conclusion, I highly recommend this place if you’re visiting Dallas!!

3. Aloft Las Colinas (3-star hotel)

About this hotel

This hip hotel is a 4-minute walk from the nearest bus stop, and a mile from both The Mustangs of Las Colinas Museum and Mandalay Canal Walk at Las Colinas.Relaxed rooms with carpeted floors offer complimentary Wi-Fi, flat-screen TVs and minifridges, plus safes, en suite bathrooms, and tea and coffeemaking equipment.Amenities include a 24-hour snack bar, a gym and a bar. There’s also an outdoor pool, meeting space, and a patio with seating and a fire pit. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 15 min drive to the Grapevine Vintage Railroad
  • Some guests disliked the kitchenettes
  • 15 min drive to Dallas/Fort Worth International Airport
  • Guests praised the friendly service
  • Guests mentioned lobbies 21 times
  • Guests praised the 24-hour bar

Feedback From Real Customers

Shayne Gallo

Beware Make a reservation through a 3rd party and your reservation isn’t actually guaranteed, as the front desk manager saidI made my reservation well in advance of a month through a 3rd party, paid extra for a king bed, and upon time to check in was told that they are sold out of rooms and only have a queen room available

The manager explained that since we made a reservation through a 3rd party our room time isn’t guaranteed, meaning that they will give your room away to someone who pays them directly for the opportunity to make more $$$She then tried to make it sound like we were getting a better room putting us on a higher floor Big whoop Higher floor with two beds instead of oneI could have dealt with the fact they had no rooms left and just tell me that You don’t have to make it seem like I did something wrong by making a reservation through a 3rd party and that’s why I’m not getting the room I paid forWhy sell your rooms through 3rd parties if you’re going to treat them like 2nd class citizensNice job!** Rooms are nice and clean – no issues there**

Flavio Saucedo

I’m very ambivalent about this place Spent a couple of nights here while doing a marathon and still cannot decide whether I enjoyed it as much as I thought It has a great location but did not like that the store was too far

Yes they have a mini store inside but it’s hard to pay 3 bucks for a bottle of water They have a nice bar inside but did not have a chance to try it out No free breakfast butt they have free coffee Bed was very comfy but pillows were nothing more than t-shirts, all flat TV was nice with on demand hbo, it took forever to find anything though because the controls were soooo slow Shower was nice and with decent pressure but shower head was not secured in the wall and felt like it would give out while adjusting it, loved the look of the sink and toilet, but they were very low height wise and after running 26 miles (17 for me as I failed to finish (that’s another story)), it was torture having to bend down to sit it was my face Oh well, I guess I might stay here again simply to try out the bar Thank you!

4. Holiday Inn Express & Suites Irving Conv Ctr – Las Colinas, an IHG Hotel (2-star hotel)

About this hotel

An 8-minute walk from the Irving Convention Center at Las Colinas, this understated suburban hotel is also a 15-minute drive from the Dallas/Fort Worth International Airport.Basic rooms come with flat-screen TVs and desks, plus minifridges, microwaves and coffeemakers. Kids 19 and under stay free with an adult. There’s free WiFi, plus a choice of hard and soft pillows. Suites add a separate living space with sofa-beds.Amenities include a free hot breakfast buffet, outdoor heated pool and fitness center. Parking is complimentary.

Things You Need to Know

  • Guests praised the large rooms, which have refrigerators
  • 13 min drive to the Grapevine Vintage Railroad
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned lobbies 17 times
  • The fitness center has elliptical machines and treadmills
  • Guests praised the nightlife
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Sheryl M

This place is amazing! The room is very clean and spacious The bed and pillows are super comfortable Staff were very nice and friendly

I would like to thank Kate for being awesome and helping us out with our accommodation She made sure we had a good rest and enjoyed our stay The hotel also provides great selection of hot breakfast Overall, it was a great experience and if we are in the area would definitely stay here again

Lauren Isonhood

Bernard checked us in and was awesome! Super friendly and recommended some great places to eat He was the highlight of this place! The room was really spacious and seemed very clean, and breakfast was pretty good as well The only reason for 3 stars is that our room had roaches 🙁

I woke up around 2 AM and saw at least 10-12 roaches I didn’t notify anyone though, or I’m sure they would’ve switched our room We only stayed the one night or I would have said something

Nicole N.

Stayed here for two nights I didn’t go to breakfast but my friend did and they liked it well enough The battery on the heat and air unit kept blinking but when we mentioned it to the person at the front desk, they wouldn’t do anything about it because it hadn’t gone out technically–just offered to give us a different room which we didn’t do

There were a few stains on the carpet, writing on the bathroom wall, and a dent where the bathroom door keeps slamming into the wall The shower was really good though and the water was hotI thought the room would be cleaned in our absence but it wasn’t and when I asked for fresh towels I was told by the front desk that due to COVID, linens and towels are changed every five days So I would suggest keeping that in mind Overall, we had a quiet weekend stay

5. La Quinta Inn & Suites by Wyndham DFW Airport South / Irving (2-star hotel)

About this hotel

A 0.6-mile walk from the Irving Mall, this casual lodging is also a 7.3-mile drive from the Dallas/Fort Worth International Airport.Coffeemakers are included in each contemporary room, as well as free high-speed Internet and flat-screen TVs with HD channels. Upgraded rooms add minifridges and microwaves. Kids 18 and under stay free with a parent or grandparent.A free shuttle to Dallas Cowboys games at the AT&T Stadium is offered, as well as an outdoor pool and a fitness center. There’s complimentary continental breakfast and parking. Amenities also include a business center and a meeting room.

Things You Need to Know

  • 6 min drive to the American Airlines C.R. Smith Museum
  • 10 min drive to Dallas/Fort Worth International Airport
  • Guests praised the professional, friendly service
  • Guests liked the restaurant
  • One of the few hotels in the area with a hot tub
  • Guests praised the outdoor pool

Feedback From Real Customers

Darcie Snyder

Take your business elsewhere Staff was rude and dismissive Made you feel as if you were bothering them simply by checking in

Lord help you if you ask them a question In the morning the staff were out eating at the breakfast bar with guests even while food was running out Feed your PAYING guests before you feed your staff POOL WAS OUT OF ORDER DUE TO A LIGHT BULB OUT (You don’t need the pool lights during the daylight hours and it was 103 – open your pool) There was nothing about this on their site (stating it was closed) and the desk clerk indicated it had been closed for about a week – PLENTY of time to put a notification on your booking page that your pool that you advertise is currently unavailable I even emailed the property BEFORE we arrived about staying to enjoy the pool after 12 pm check out because we didn’t have to be at DFW Airport until 5pm and they NEVER responded Why? Probably because in an area where temps are consistently in the triple digits if you advertise a pool and then it’s closed you are going to lose bookings Much easier to not disclose it until its too late for the guest to cancel and they still make money Never had any issues with LaQuinta at other locations This location needs some help

Cody Crowley

Staying here for my company, and if I’m being honest, I would choose this hotel over a lot of them Great service Room cleaned every day

Breakfast is lacking but they make up for it with their coffee and shuttle service They’ll take you just about anywhere you want to go, and pick you back upNiceCleanProfessional

coolman949

My mother had her flight cancelled during a layover at DFW Was able to book a room at this La Quinta Inn through their web site As soon as I booked it, I called the front desk and the gentlemen who answered the phone sent the free shuttle to pick her up at the airport

Checking in and check out the next day went smoothly and the room was clean I would recommend this hotel if you find yourself stranded at DFW

6. Wingate by Wyndham Dallas/Las Colinas (3-star hotel)

About this hotel

This straightforward hotel is 1 mile from the National Scouting Museum and 9.1 miles from Dallas/Fort Worth International Airport.The casual rooms have complimentary Wi-Fi, flat-screen TVs and desks, plus minifridges, microwaves and coffeemakers. Suites add separate living areas, some with pull-out sofas. Kids age 17 and under stay free with an adult.Free perks include hot breakfast, a local shuttle and parking. There’s also a fitness room, plus a coin-operated laundry, as well as a business center and meeting space.

Things You Need to Know

  • Guests liked the beds
  • Guests mentioned the rooms are large
  • Some guests disliked the showers
  • 13 min drive to the Grapevine Vintage Railroad
  • 13 min drive to Dallas/Fort Worth International Airport
  • Guests liked the friendly service
  • Guests mentioned “Housekeeping” 11 times
  • Guests liked the bar

Feedback From Real Customers

Off the Clock – Off the Map

Not bad, but I would not stay there againThe room looked decent upon entry, but there was an overwhelming odor of mold or mildew I bought a car air freshener and clipped it to the air conditioner just to try to cover the smell enough to breathe a little

(We noticed that the hotel had done the same thing on a unit in the hallway too)Ceiling peeling in a couple places Several screws half out (caught my finger/nail several times) Shower unit was missing screws entirely Weird tissue box setup (see pics)The hanging light fell twice We could see that the threads were stripped and realized that it only hangs when wedged on an angleThe mini coffee pot malfunctioned and went up in smoke – and I mean the literally ***Ahh, the refreshing blended smell of mildew and electrical fire*** It looked as though the interior had not been cleaned in a long long Staff did replace it with a brand new unit within minutes, 🌟🌟🌟🌟🌟 but I wasn’t about to test my luck on this second unit at that pointThe part that really surprised us was the bed spread We had never seen anyone use a flat sheet, covered with a comforter, then cover that with a second flat sheet When we peeled back the top sheet, we realized that the comforter was riddled with rips and holes of all sizesAfter finding all this within the first 2 nights of our week-long stay, I guess we should not have been surprised that the quality of the continental breakfast was pour They had a decent selection and presentation, but microwaved meats and bagels so dry they were almost inedible is not a great start to your dayAnd then we found their tea!!! Wingate, you made a great choice in tea! I had never heard of Farmer Brothers tea before Y’all now have me actively seeking out a Farmer Brothers tea supplier back home That was a great little Easter egg to findOverall, the staff was nice, everything seemed pretty well cleaned Not the worst place we have stayed Sadly, I can’t say this would be my top recommendation for anyone visiting the areaIf you stay here, bring your own tissues, air freshener and hair dryer (they don’t have hair dryers either) And just plan to carefully watch what you do when you’re trying to relax in your room at the end of the day

Jackie Neville

Absolutely fabulous experience with Ronny (GM) and his staff! Just co-coordinated a trip for 100+ to an event for the weekend in the the area Ronny was so helpful in making sure everything went smoothly, and willing to answer any and all questions Truly went above and beyond, and exceeded our expectations! The hotel was clean and well kept, and easy to get around

My only disappointment was not getting to thank Ronny in person for all he did! If we are back in the area I will not hesitate to stay again!

Karina Patel

My friends and I stayed here for a night out, and it was amazing! It was not far from the airport and downtown Dallas The staff was amiable The room was nice, spacious (we got a king bed), and very clean

The bed was very comfy, and it was tranquil at nightI asked the front desk for more toiletries, and they brought a bunch within minutes They also asked if we needed anything else The service was terrificIf we ever find ourselves in Dallas again, we will definitely be staying here 5/5 stars!

7. La Quinta Inn & Suites by Wyndham Dallas – Las Colinas (2-star hotel)

About this hotel

This colorful contemporary hotel with outdoor patio seating is a 12-minute drive from the Dallas/Fort Worth International Airport and a 17-minute drive from the Dallas Love Field Airport.The modern rooms include pillow-top mattresses, free WiFi and flat-screen TVs with premium cable channels, plus minifridges, microwaves and coffeemakers. Suites add separate living areas with sofabeds or whirlpool tubs. Kids 18 and under stay free with a parent or grandparent.Free continental breakfast, a local shuttle and parking are offered, as well as an outdoor pool and a fitness center. There’s also a business center and conference facilities.

Things You Need to Know

  • Guests praised the large rooms and the beds
  • 17 min drive to Klyde Warren Park
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Karly Worth

My experience at this hotel was incredible! The shuttle picked me up seamlessly from the airport upon my arrival My suitcase zipper broke and the staff fixed it for me The rooms were spacious, very clean and peaceful

Gym was sufficient for a hotel gym and breakfast was good also!Will definitely be staying here again and highly recommend!

Jess Lynn

My friends and I were able to book the same day we needed to stay after our horrible experience at a different hotel we were supposed to have a booking at We went through Bookingcom and once we arrived shortly after booking, they got us our hotel keys and into our room without a single issue! The front desk staff were wonderfully polite and made the experience very easy and comfortable, and checking out on the 5th was just as easy

The room was very clean and the beds were comfy, it was a great place to relax and escape the Texas heat and the commute from this hotel to the Irving Convention Center was fairly short which is a huge plus for my group! Room service was very polite and in general, our stay ended up being very pleasant on all fronts We will be coming back the next time we need to book a hotel in Irving!

Brittany Jackson

I’ve stayed here for 2 weeks and I don’t have any of the issues I’ve read from others ! Except for the mildew smell in the front when you walk in but that has been remedied The housekeeping is impeccable and I love the breakfast I’ve been helped with fees as well as it relates to my pets

I have no need to use the shuttle but if I did I do understand there’s times where a driver is not available but that’s happened at other places I have stayed and we just found alternate means of travel and we’re young adults on a budget and we didn’t mind Everyone is friendly I feel at home here

8. Hawthorn Suites By Wyndham Irving DFW South (2-star hotel)

About this hotel

A mile off Highway 183, this casual airport hotel is 4 miles from the Irving Arts Center, 9 miles from Dallas/Fort Worth International Airport and 10 miles from the Six Flags Over Texas theme park.Unpretentious suites have kitchens and sitting areas, plus free Wi-Fi, flat-screen TVs and sofabeds. Upgraded suites add separate living rooms. Kids age 17 and under stay for no extra charge with an adult.An airport shuttle, hot breakfast and parking are complimentary, as are regular evening socials. Other amenities include a fitness room, a business center and meeting facilities. A guest laundry is also available.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • Guests praised the kitchenettes
  • 14 min drive to Globe Life Park in Arlington
  • 12 min drive to Dallas/Fort Worth International Airport
  • Guests praised the friendly service

Feedback From Real Customers

Zach Hernandez

We stood here over the winter ice storm we had They were very accommodating and the rooms and everything was very cleanI travel a bunch for my job and this is some of the most friendly and caring hotel staff around! My cooperate card was not working and let me get a while my company figured it out

They were the best!I am definitely staying here in the future again when I need a spot Truly some of the best staff I have ever encountered

Ken Lewallen

I have been Visiting the Hawthorn Suites By Wyndham Irving DFWSouth 2323 Imperial Dr, Irving, TX 75062off and on for several years I highly recommended it Theyhave all kind of amenities

Its very close to a lot of restaurants, shopping areas and the airports The people are nice friendly and very helpful I really love the fact that is very clean it is smoke free and you don’t have to wade through people smoking at the entrance and choking you The coffee is good and strong real coffee not that instant mess, plus they have the flavored Coffee Creamers that I love They serve their complimentary breakfast and do an excellent job of keeping up the hotel The outside is well groomed no trash and clean They take very good care of their clients They have video surveillance cameras all over and shows the parking lots that are well lighted so you feel safe They have a shuttle to get you where you want to go And a covered entrance Their prices are very reasonable You will not be disappointed to stay at this hotel 5 STARS AND THEN SOME

9. Sheraton DFW Airport Hotel (4-star hotel)

About this hotel

This contemporary airport hotel off Highway 114 is 4.9 miles from the Irving Convention Center at Las Colinas and 3.7 miles from Dallas/Fort Worth International Airport.Modern rooms offer free Wi-Fi, flat-screen TVs, and desks with ergonomic chairs. Club rooms provide access to a lounge with complimentary continental breakfast, all-day snacks and evening appetizers.A 24/7 airport shuttle and parking are free. There’s also a Texas-inspired restaurant, a casual pub and a cocktail lounge serving light fare, plus a seasonal outdoor pool and a fitness center. Other amenities include 23 meeting rooms and a business center.

Things You Need to Know

  • 10 min drive to Dallas/Fort Worth International Airport
  • Guests praised the friendly service
  • Some guests complained about the air conditioning and others disliked the kitchenettes
  • Guests liked the casual restaurant
  • Guests mentioned “Ballroom” 22 times
  • Guests mentioned lobbies 49 times
  • Guests praised the fitness center

Feedback From Real Customers

Don Belis

Don’t forget to use ʜoᴛᴇʟʙᴏʟʟʏᴄᴏm when booking your resort This web site will compare thousands of booking websites and normally will have prices much cheaper compared to others! You’re welcome :)! This hotel is one of my favorites in the area

I have been staying here for a long time If you decide to stay here you definitely will love it I’m sure!The young man checking us in was so helpful and funny The bartender that evening, I wish I knew their names, was very nice The hotel was just what we wanted! It was very clean That will definitely be my go-to hotel when I am in Irving Dallas

Donna Shawhan

Super old, dated hotel Terrible beds Pretty sure the mattresses are from 1990

Furniture in rooms and common spaces showed visible signs of wear Bathroom sink in room didn’t have hot water I had to get down under the vanity and adjust the hot water valve to remedy the situation From the corrosion on the valves I wonder how many guests suffered through this in the past Fitness center had dated free weights, too Towels in rooms were also far past their prime Lighting in rooms is terrible My profile for Marriott is high floor, non smoking, away from elevator I got none of those options during this stay Perhaps the floor was non smoking but it definitely had a smoke smell permeating throughout Will not stay at this place again Only redeeming factor was nice staff behind the front desk

Sal M

This hotel is an “old girl” that has been refurbished, but not that recently It is old, tired and has issues Mainly for me, the AC was not working and the room smelled of mildew/mold

The staff is great and quickly moved me to a room across the hall which was very convenient While the AC is a situation that can happen at any time, that smell should have been corrected It’s very noticeable My new room was much better

10. La Quinta Inn & Suites by Wyndham Dallas DFW Airport North (2-star hotel)

About this hotel

This colorful contemporary lodging with a landscaped courtyard is a 7-minute drive from the Dallas/Fort Worth International Airport and a 29-minute drive from downtown Dallas.The brightly decorated rooms include pillow-top mattresses, free WiFi and flat-screen TVs with HD channels, plus coffeemakers. Upgraded rooms and suites add minifridges and microwaves. Kids 18 and under stay free with a parent or grandparent.Free continental breakfast, airport shuttle and parking are offered, as well as an outdoor pool with a hot tub and a fitness center. There’s also a business center and 2 meeting rooms.

Things You Need to Know

  • Guests liked the large, clean rooms
  • 10 min drive to LEGOLAND Discovery Center Dallas/ Fort Worth
  • 9 min drive to Dallas/Fort Worth International Airport
  • Guests praised the friendly, professional service
  • Guests mentioned “waffles” 15 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Lizzy Stowe

It’s a good place to sleep It seemed pretty clean We got a room with 2 beds

Comes with a mini fridge and microwave The double doors to the bathroom was hard to close and open, some of the plugs in the room didn’t work as well (We tried all the light switches) They have a pool and hot tub with a gazebo off to the side Free breakfast and check out at 12pm Close to restaurants and a Mall We had a nice stay

Candi and Levi Smith

Great location Awesome room The service wasn’t great but it wasn’t terrible

However, the owner was very attentive to guests The shuttle to the shuttle is very convenient The driver was excellent The pool area is beautiful The breakfast was nice However, they ran out of eggs and sausage 30 minutes before closing and it was difficult to get them to make more when though there were several families waiting They did bring me a semi-frozen omelet for me to reheat in my microwave It wasn’t horrible

Jonathan Garza

I would be extremely careful trusting this hotel with you debit card I came into the area for work and my company provided and paid for the hotel room in full before my arrival The employees at check-in asked for my card to put on file for incidentals, I assumed this was protocol even though my company had already paid for the room in full and their card was the primary card to be charged

I then wake up to a $480 pending charge on my account When I asked the employee I checked in with (Michael) he was not helpful in any sense of the word and said they do not know what amount is charged for incidentals and it should be cleared at checkout When I asked if there was anything I can do, since my company has their card on file He responded “What do you want me to tell you?” Fortunately the amount was canceled and I was able to return home for the weekend in a comfortable state of mind The following week my company brought me out again for work However for this week, this hotel put three pending charges on my account totaling approximately $1,900 When I called to ask about this, a different employee said that shouldn’t have happened and they would take care of it A day later unfortunately charges for $1,200 went through This left me with a negative bank account balance with no money to pay bills which negatively affected my credit score, and no money to eat during my work trip so I had to depend on my amazing coworkers to buy me food Of course my next step was to speak to whoever has the highest authority at this hotel But another unfortunate circumstance, the general manager doesn’t come in until 9:00 am at this point I would have already been at work for 3 hours, due to my 12-hour work days, so I cannot speak to him in person And I think it speaks for itself, that through these last two weeks, the GM could have called my work phone which they have on file to try to sort this out I did not receive any phone call from him At the time I am writing this review, it will be Thursday of my second week I would usually not write a review before my stay is completed but no resolution from this unfortunate situation la Quinta has put me through will change my opinion

11. Hilton Garden Inn Las Colinas (3-star hotel)

About this hotel

A 1-minute drive from the intersection of Interstate 635 and the President George Bush Turnpike, this contemporary hotel is a 7-minute walk to the Irving Coppell Surgical Hospital.All rooms offer upscale decor and custom-designed beds, plus flat-screen TVs, microwaves, minifridges and free WiFi. Suites add separate living areas and pull-out sofas.A cooked-to-order breakfast is available (fee), and there’s an on-site restaurant serving American cuisine, as well as a relaxed bar and a 24/7 convenience store. There’s also a fitness center and the outdoor pool. Additional perks include 4 meeting rooms and a business center.

Things You Need to Know

  • Guests liked the large rooms, which have minibars
  • Guests liked the beds
  • 10 min drive to Mustangs at Las Colinas
  • 14 min drive to Dallas/Fort Worth International Airport
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 14 times
  • Guests mentioned fitness centers 17 times
  • Guests praised the bar

Feedback From Real Customers

David Thornton

Hotel is under construction so the whole front entrance is closed That’s not a problem as they are working to make the hotel better When my family and I checked in around 5pm on Friday evening, the front desk attendant didn’t give us our breakfast coupons(we didn’t know this at the time)

So the next morning (Saturday) trying to get breakfast I had to deal with this with the front desk and breakfast staff Then again on Sunday morning I dealt with itAlso I asked for a 30 minute late check-out and was told I couldn’t get a late check-outRooms were pretty good Hotel was clean

Renée Jackson

I had a horrible experience with this hotel during last winterI booked a hotel room close to the airport in Dallas—a room with free airport shuttle and a great Indian restaurant nearby, for a quick overnight stay with the charitable non-profit for which I work The room was fully paid ahead with a business credit card—not just a “credit card on file”—in order to receive a discount

I arrived as planned, after waiting a lengthy hour for the free shuttle ride from the airport I arrived to find that they sold my fully prepaid room out from under me—with ZERO advance notice for which the front desk barely halfheartedly apologized So they sent me to the Las Colinas—miles further into Dallas away from the airport—about which this review reportsAt the Las Colinas, no one would recognize my reservation sent from the first hotel Desperate for a bit of sleep, I gave my personal credit card number so that I would simply have a place to stay, in faith that the cost would be sorted out later In the morning, neither the Las Colinas nor the first hotel would pay for an airport shuttle–which cost far more than planned now that I was farther from the airport than planned In the morning, the clerk wouldn’t give me a receipt but said it would be emailed And when, back at home after long flights, I found the receipt, it was charged for the amount I had prepaid at the first hotel PLUS $17 extra (before taxes) AND it was a duplicate charge on the same business credit card that they couldn’t look up the night before Very fishy; very dishonest; and totally not okayIt took about a dozen calls and emails to the managers at both hotels, neither of which were very responsive (the first hotel was responsive once, and after that not at all) It took about a dozen phone calls to Hilton’s US Customer service to get them to put a “case” in place toward getting the charges and refunds straightened out—the duplicate charge lowered by $17, the duplicate charge taken off the credit card, the $35 shuttle fee reimbursed, etc Why the hotel itself couldn’t and wouldn’t refund the money is beyond me—especially since they were able to charge credit cards they said they didn’t have, and for fees beyond what was promised The Hilton national offices had to issue the refund, and promised it would show up on the credit card statement within one week After I thought it was a lost cause, the refund finally showed up 8 weeks laterThe extra charges might not seem like huge numbers, but for a non-profit agency flying me for charitable work, which I accomplished in Dallas, they are major Not only that, but the ethics of services purchased, services rendered, and customer service promises from the hotels, is very important to me I don’t take broken promises lightly when part of a contract between myself as a well-traveled customer and one of the biggest hotel chains in the world I will do everything I can not to patronize a Hilton hotel for a very long timeYes, finally, the second room charge and the shuttle fee were reimbursed, only after many unkept promises along the way How does a hotel chain like Hilton make all of that right? Surely not only by refunding the bare minimum of the extra charges that were THEIR fault Since no one did anything to try to make this right as far as keeping their word, or going above and beyond, I have no reason to stay at a Hilton in the future They treat customers this lightly? There are far better options out there I have traveled all over the world, and everything that happened at the two Hilton properties during those twelve hours was outrageous

S

My only critique is You have to pay for breakfast I feel like if I spend 15000 on a room and I am a Hilton honors member breakfast should be included ! Besides that the hotel was very clean my room was very nice and clean i got some really good sleep and felt comfortable pillows were very soft plus the lady at the front desk was very nice and helpful I would definitely come back! I do recommend this place

12. Sonesta ES Suites Dallas – Las Colinas (3-star hotel)

About this hotel

Set in a leafy neighborhood, this relaxed all-suite hotel is 3 miles from both events at Irving Arts Center and gondola rides at the Mandalay Canal.The unpretentious studios and suites feature living areas with pull-out sofas, and kitchenettes. All provide free Wi-Fi, flat-screen TVs, DVD players and dishwashers.Complimentary perks include a hot breakfast buffet, parking, and weekly evening socials. There’s also a heated outdoor pool and an exercise room.

Things You Need to Know

  • 13 min drive to the American Airlines C.R. Smith Museum
  • 14 min drive to Dallas/Fort Worth International Airport
  • Guests liked the large rooms but some disliked the furniture
  • Some guests complained about the beds but others praised the kitchenettes
  • Guests praised the friendly service
  • Guests liked the restaurant
  • Guests praised the outdoor pool

Feedback From Real Customers

Brett Toquothty

Biggest complaint – one towel when we checked in… that is the ONLY complaint we had This hotel is amazing! When we made our reservations and they were so cheap we just knew it was going to be bad However we were trying to stay within budget and holy cow!!!! Diamond in the rough is an understatement! Service was great, room was spacious, water was hot

Neighborhood was nice and quiet Will come back next time!

Mileydis Atkins

Nice pool back yard/patio, rooms were clean but hotel is old, looks like they did some renovation but still have the smell and old look in the hallway, doors etc You have to request the room service (boo if you don’t know) breakfast sucks! They only give you a box of prepackaged food that tastes like a cardboard No fresh food

Staff was nice, good location

Lori Throne

My family and I stayed this past weekend We had a 2-bedroom suite that far exceeded our expectations We arrived after midnight but were greeted warmly and checked into our room promptly

The room was very spacious and larger than anticipated There is free parking and a free hot breakfast with different items daily The front desk also supplied us with complimentary toothpaste and razor as we neglected to bring our own This will be our first choice on future stays

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