pet friendly hotels in Jacksonville, FL

1. Marriott Jacksonville Downtown (4-star hotel)

About this hotel

This upscale hotel near the St. John’s River is a 2-minute walk from the Times-Union Center for the Performing Arts and a 6-minute walk from Jacksonville Landing shopping center.The posh rooms feature free Wi-Fi, flat-screen TVs and desks, as well as 24/7 room service. Some rooms have city or river views, while suites add living and dining areas. Room service is available.Amenities include a modern bistro, a casual bar and a cafe. There’s also an outdoor pool, a fitness room, a business center and 15 meeting rooms (including a ballroom). Pets are accepted for a fee.

Things You Need to Know

  • Walking distance to the Jacksonville Landing and Hemming Park
  • Guests praised the service, which has a concierge
  • Some guests complained about the kitchenettes and others disliked the air conditioning
  • Some guests disliked the bathrooms
  • Guests mentioned “brunch” 20 times
  • Guests praised the lobby
  • Guests liked the views
  • Guests praised the nightlife

Feedback From Real Customers


The valet employees are very accommodating and friendly The property is clean and the restaurant on site has good food The rooms are spacious and the beds are comfortable

The property has every amenity you would expect The rooftop pool is nice and spacious There’s a nice grand piano on the second floor for guests to play which is nice but only two chairs by it if people want to sit and enjoy the musicThat being said the rooms are EXTREMELY dated The wallpaper was peeling off the wall, the bathroom door was peeling apart and random mechanical parts were falling off the wall/ceiling The shower is something out of the 70s I venture to not even call it “lighting” in the room but rather simply a lamp You basically get dressed in the dark 24/7 The staff aren’t exactly nice — nor rude Common seating is absent There’s about 4 chairs in the lobby which are always taken and there’s a large space by the restaurant but no common chairs outsideOverall the location is convenient and I would stay at the hotel again — just don’t show up with ‘Marriott’ expectations and you’ll enjoy it

Scott LaGraize

Remember to use ʜoᴛᴇʟʙᴏʟʟʏᴄᴏm when booking a room They compare hundreds of booking websites and typically will have prices a lot cheaper compared to others! You’re welcome :)! This place is one of the highest rated in this area

I’ve been staying here for a very long time If you stay for a few nights you for sure won’t regret itNight Auditor, Nancy, provided the most pleasant and accommodating check-in experience for myself and guest! Our party enjoyed their stay here The only downside was with dinner, waitress was aware of our tabs and it still took a while to pay after we were through We did appreciate the accommodation for a large party and our time was enjoyable Thank you again, Nancy! I would most definitely have my guest stay here again!

Kayla Em

The location is good but there’s quite a lot of homeless people around There’s a restaurant inside the hotel if you don’t want to go out ! Lobby is nice and clean!The hotel is clean but could use a renovation They only provided one towel for each person so I had to ask for more for the following day

They only provided one tiny bottle of body wash (125 fl oz) for me and my husband I think they should check how many people stay in the room and for how many days There’s no power outlet to charge your cellphone next to the bed TV is placed on the side of the bed rather than at the end of the bed

2. Hampton Inn Jacksonville-I-295 East/Baymeadows (3-star hotel)

About this hotel

A 13-mile drive from Jacksonville Beach, this straightforward, modern hotel is 8 miles from the Hands On Children’s Museum and 2 miles from 9A/Baymeadows Regional Park.All rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels, kitchenettes and coffeemakers. Suites add pull-out sofas.Free perks include parking, an area shuttle, hot breakfast and weekday breakfast bags to go. There’s also a fitness center and an outdoor pool, plus meeting rooms and a business center.

Things You Need to Know

  • 14 min drive to the Jacksonville Arboretum & Gardens
  • Guests praised the service
  • Some guests disliked the bathrooms
  • Guests praised the restaurant

Feedback From Real Customers

Daniel Lerch

My first and only issue was with a 3rd party that I used to book the reservation I requested two nights, got confirmation for two nights, but when I checked in I discovered that Hampton only had one night in their system The front desk, easily resolved the issue and I ended up with a better price

The accommodations and the customer service at this property were more than satisfactory The staff was very friendly, cheerful, and very professional The complimentary exceeded my expectations of motel fast food service My wife and I were surprised that the food was made with fresh ingredients of good quality, well prepared, and the presentation/serving was very professional The serving/dining areas were attractive and very clean The only regret that I have is that I had more than seconds helpings

Ethel Raymond

This hotel stay by far has been one of the best that I have experienced and I have been to plenty of hotels Trudy the manager was very informative when we spoke on what was needed for my event planner to be able to come and set up the room Tiffany at the front desk was so helpful and such a kind soul

She helped me book for another night with ease Nichole at the front desk was very polite and so was all the other staff there Unfortunately I can not remember all the names of the staff I had encounters with there, but each one of them were amazing They really have a great team at this site Room was clean, no complaints there I will definitely stay here again every time that I come to this city

Angie Rivera

Arrived at 9pm to check in and was greeted with a friendly smile and a hello even though she was taking care of another guest They were in the process of remodeling so the front desk was a little awkwardMy clerk got us on the top floor so that we wouldn’t be disturbed with any noise since we had to get up early for a flight

The only thing I didnt like was the elevators were not kept clean Only one elevator could be used due to renovating So it got plenty of use You can tell by all of the hand prints on the elevator doorsOverall the room was very clean We were very pleased with the cleanliness of the bathroom and beds The room was very nice and the hotel clerks were great The complimentary breakfast was also amazing

3. Aloft Jacksonville Tapestry Park (3-star hotel)

About this hotel

Located 8 miles from Downtown, this contemporary hotel near the Deerwood Business District is 15 miles from Jacksonville Beach.Bright, streamlined rooms offer 42-inch flat-screen TVs, free Wi-Fi and coffeemakers, plus en suite bathrooms featuring walk-in showers.There’s a lounge with a TV and a pool table, as well as a hip cocktail bar and a 24-hour pantry. Other amenities include a 24/7 fitness center and an outdoor saltwater pool, in addition to a business center.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 14 min drive to the Riverside Arts Market
  • Guests liked that this hotel is near restaurants and bars
  • Guests praised the service
  • Guests mentioned “dogs” 32 times
  • Guests liked the nightlife
  • Guests praised the outdoor pool

Feedback From Real Customers

Scott LaGraize

Don’t forget to use ʜoᴛᴇʟʙᴏʟʟʏᴄᴏm when booking your room This web site will compare hundreds of hotel sites and usually will have rooms much cheaper compared to others! Thank me later! This hotel is one of the highest rated in this area

I’ve been staying here for a long time If you decide to stay here you for sure won’t regret itStaff was so nice and the facility was so clean The workout room was great – only wish that the workout machines were connected to wifi Sorry to have missed the heated salt water pool – didn’t have enough time Love the complementary water bottles at the front desk – traveling can make me so thirstyAloft rooms are European minimalistic I’d say Clean lines and prudent use of space – a couch below TV screen and in between tables, combined closet and sink space open to bath and toilet area, which can be closed off with a pocket door – can seem a bit tight but it’s perfectly fine


I loved this hotel and will definitely choose this hotel again when visiting Jacksonville First, the pet friendly policy is very nice and we loved being able to bring our dog with us for no extra charge The king sized bed was very comfortable with soft white sheets and pillows

Absolutely loved the full feature smart TV that allowed us to stream our favorite netflix shows when relaxing in our roomThe location was wonderful with many restaurants near by A Starbucks was also in the same plaza which was very convenient My stay was also very quietMy only complaint is the way the bathroom shower is designed, it has a deep slant for the drain so it can be a bit dangerous when wet I did almost slip when getting in but there is a rail in the shower so just be careful Otherwise great hotel!

Vincent Trabucco

Aloft is truly a pleasure to stay! The staff is extremely polite (Mike) was so helpful when I wasn’t feeling well and made sure I had everything I needed one night, truly went above and beyond The decor gives you that modern upscale feel, room was very spacious and extremely clean But the best part is the amazing bar/lounge with the sweetest bartender (Cam) who can whip up the best cocktails and shots, not to mention her infamous honey pepperoni pizza! She embodies what aloft is all about, making you feel at home away from home! If you’re ever in Jax and looking to make the most out of your stay don’t hesitate to choose Aloft

4. Hyatt Regency Jacksonville Riverfront (4-star hotel)

About this hotel

On the banks of St. Johns River, this upscale hotel is 2 miles from both Cummer Museum of Art & Gardens and sporting events at EverBank Field.Modern rooms and suites include complimentary Wi-Fi, flat-screen TVs and work areas. Upgraded options have skyline views. Some have access to a private lounge offering perks such as breakfast and evening snacks. Suites feature kitchenettes, separate living areas and pull-out sofas.Amenities include a seafood restaurant, a steakhouse and a 24/7 cafe, as well as a rooftop pool and a hot tub. There’s also a 24-hour fitness center and 110,000 sq ft of meeting/exhibit space.

Things You Need to Know

  • Walking distance to the Main Street Bridge and the Jacksonville Landing
  • One of the few hotels in the area with 24-hr room service
  • Guests liked the large rooms but some complained about the beds
  • Some guests complained about the showers
  • Guests liked the seafood restaurant
  • Guests mentioned “Ballroom” 28 times
  • Guests liked the breakfast
  • Guests liked the skyline views

Feedback From Real Customers

Barbara Rivett

Lovely hotel

clean, beds are comfortable, wanted to take the pillows home, nice gift shop, the Market store was convenient to grab a snack/drink We had a room with a great view of the river and bridges (so pretty at night!), and the rooftop pool was nice Only negatives were, I was surprised that we could hear other toilets flushing and showers running and the “complimentary” bottles of water in the room were only for “members” and otherwise $4 I figure for what the cost of an overnight stay costs, a bottle of water could be included no matter if you are a member or notAll in all, nice stay!

Samantha Ellyn

Loved it! One night stay, but arrival to departure we were wowed Easy to park and great signage, lovely front desk staff, so kind and welcoming, beautiful lobby/ atrium area and we had a clean, comfortable room with an incredible view of the city and the river! Truly though the staff are the diamonds of this property… Wonderful service at the lobby bar, lots of smiling faces and sincere and genuine interactions with everyone there and at the Market specifically We were just spending a stop over there this trip, but are already planning a return visit specifically to spend time in Jacksonville, Florida and will 100% stay again!!!

Mahina LāKai

Hyatt Regency Jacksonville is a great hotel stay The view was spectacular and the area was just right for the emotional state I was in need Perfect place for walking and jogging morning and afternoon with beautiful water and Sunrise and Sunset times

Amazing Our room had a wonderful view Sidewalks everywhere quiet and secure to do long walks around the Jacksonville River I found a very good restaurant outside from the hotel that made my favorites dinner in townThe hotel have a Market place store right on front of the elevators I did not like the quality of sandwiches available in the market store but they had other items “on the go” options I love the berries parfait and lattes, just convenient for a quick bite I love the pool ambience and the gym in the same floor turning to be a perfect convenience I LOVE the hotel and I miss very much the 3 days stay was more than enough to wish to go back asap in the near future 💛🌹

5. Holiday Inn Jacksonville E 295 Baymeadows, an IHG Hotel (3-star hotel)

About this hotel

Off I-295, this relaxed hotel is 10 miles from Jacksonville Arboretum & Gardens and 11 miles from the Adventure Landing water park.The casual rooms and suites provide free Wi-Fi, flat-screen TVs, desks and microwaves, as well as minifridges and coffeemakers. Suites add living areas with pull-out sofas.Amenities include a laid-back restaurant/bar, a fitness room and an outdoor pool. There’s also a hot tub, a business center, meeting rooms and event space, plus free parking.

Things You Need to Know

  • 15 min drive to the Jacksonville Arboretum & Gardens
  • Guests praised the friendly service
  • Guests mentioned lobbies 19 times
  • Guests liked the hot tub, mentioned 11 times in reviews
  • Guests liked the bar

Feedback From Real Customers

Kylee McKenzie

After our last bad hotel experience we drove here immediately Jeff was awesome! Let us check in early and we were so thankful as I’m 5 months pregnant and we were so exhausted from driving 15 hours Service was GREAT

Cleanest rooms I’ve ever seen for a hotel Shower water was hot Beds were so comfy Breakfast was awesome We will definitely be staying here every Single time we come to Florida for sure!!

Shemiah Miller

The absolute best hotel!! I work for IHG and go frequently to different Holiday Inn hotels to see what they’re like Over the last year, I’ve stayed in over 10 hotels, and this one was by far my favorite After a lengthy drive from North Carolina, the front desk manager/fellow IHG Champion enabled me to check in early

Breakfast vouchers were supplied to us, and the room was fantastic! Housekeeping did an outstanding job of keeping the room clean on a daily basis! This property made me feel right at home, and I will definitely return Maybe even as a member of the staff!! 😉

Marius Pollux

This holiday inn is an excellent hotel I discovered on a business trip Bartenders like Chastity are an asset, and make me want to go out of my way to return to this location I have F&B background, and someone with such a genuine personality and active listening skills is a rarity

The lovely lady who made my burger did a phenomenal job; it was on par with some that I have spent double the money on eating These operators know what they are doing The rooms are cozy What more can you ask?

6. Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel (2-star hotel)

About this hotel

This modern lodging is next to the I-10, an 11-minute drive from the Boeing Corporation and 13.5 miles from Downtown Jacksonville.The straightforward rooms come with desks and flat-screen TVs, plus minifridges, microwaves and whirlpool tubs. There’s also free WiFi and high-pressure showerheads in the bathrooms, while kids 19 and under stay free with an adult.Amenities include a free breakfast bar and an outdoor pool and fitness center, as well as a business center and plenty of on-site parking.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • The rooms have refrigerators
  • 9 min drive to Camp Milton
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • The fitness center has treadmills

Feedback From Real Customers

Elyse Scott

I stayed here from March 8-11 This is not my usual hotel My usual hotel, another holiday inn express, inflated its prices for spring break

This hotel was cheaper and was the same kind I come to Jacksonville only to visit the Mayo Clinic I am a 33-year-old woman who is on oxygen and am up for a lung transplant So, I am back and forth from Tallahassee, where I live, to Jacksonville frequently because of thatThe 3-night stay ended in an infestation of BED BUGS!!! Both me and my companion had bites all over our arms and I inadvertently brought them home with me The manager did a couple of things for us like change us to a new room and gave us a few alcohol swabs for our arms but for the whole ordeal I only got $5600 taken of my bill so I still had to pay over $300 for a complete infestation of bed bugs I think I should have gotten a free ride out of that……………Not only the bed bug situation but also when I first arrived something occurred when we were checking in that caused me to give the manager, who was taking care of me the side eye Very questionable service I was given upon arrival which rubbed me the wrong wayI will not be back to this hotel ever As a warning for whoever stays at this hotel from now on, the room numbers that we stayed in and were changed to are 515 and 516 So, if I were you, if you are booked into one of those rooms do yourself a favor and ask to be switched because 515 was the original room we were given with the bed bugs and we were changed to 516 I am quite sure if I brought them home with me, they were transferred to the second room Good luck to anyone who stays at this hotel You are going to need it!

Christine Greco

Got there and the lady upfront held a room for me and my handicap sister I told her I would be back to go get r belongings and when we got back she sold it She did find us a room but it was very hot, refrigerator didn’t work but she told us

She gave us a discount military service and for the way the room was Well, my step-dad paid on his credit card and he found out that they charged him 10089 dollars and she gave it to us for 10065 dollars! Called them and Megan was suppose to credit it back to his account and never did! So disappointing

7. Hampton Inn & Suites Jacksonville Deerwood Park (3-star hotel)

About this hotel

This casual hotel is 8 miles from NFL games at EverBank Field in downtown, and 13 miles from Jacksonville Beach.Bright rooms feature microwaves, minifridges and coffeemakers, as well as free Wi-Fi and flat-screen TVs. Suites add dining tables, and either sitting areas, or living rooms with pull-out sofas; some offer whirlpool tubs.Freebies include parking and hot breakfast. Other amenities consist of an outdoor pool and a fitness room.

Things You Need to Know

  • 13 min drive to Tree Hill Nature Center
  • Guests praised the friendly service
  • Some guests complained about the kitchenettes but others praised the beds
  • Guests mentioned “Housekeeping” 16 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Martine Lackey

Exceeded my expectations by far! I stayed there for 3 nights The staff was so friendly and helpful throughout my stay The lobby is very spacious and well-appointed, perfect for visiting with others as well as for noshing on the free breakfast

My room was IMMACULATE and smelled so fresh – not like cleaning products, which can give me headaches, just fresh because it is SO CLEAN Nicely furnished, with great quality linens and pillows and an extraordinarily comfy bed There is a beautiful, generously-sized outdoor lounge area with a waterfall and fireplace, as well as a great pool which has comfy, clean cushions on the lounge chairs Overall, the hotel comes across as higher end than one would expect for the price Also, it is in close proximity (walking distance) to a variety of good restaurants, grocery store, convenience store, massage place, and nail salon About a 25 minute drive to the beach Overall, I enjoyed my stay there immensely I’m so much looking forward to my next trip to Jax and staying there again!

Rachel Schmidt

Excellent stayThank you for some of the best customer service I’ve received in a long time Hope at the front desk was amazing, she was very kind and attentive for me during my whole stay

She was very helpful in giving suggestions for things to do while staying in Jacksonville Hope you made my stay better! Thank you!The hotel was also lovely, room was cozy, hotel and pool were clean The breakfast was stocked and also clean What a great stay

Val Wilson

It took a little longer than expected for me to check in but other than that it was great! Room was clean, customer service was great and the breakfast was excellent! I stayed for 2 nights I am currently 8 months pregnant and I was there by myself but the staff continued to check on me throughout my stay and that made me feel safe The area is nice with a ton of great restaurants around; many within walking distance

I will definitely be staying here again

8. Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel (3-star hotel)

About this hotel

Set on a lake, this vibrant boutique hotel is a 15-minute drive from both downtown Jacksonville and the beach.The modern, brightly decorated rooms and suites have hardwood floors and wall murals, plus free WiFi, CD players, coffeemakers and flat-screen TVs.The bistro/bar has a lakeside patio, and serves cocktails and dishes made using local produce. Breakfast is served for a surcharge. There’s also a fitness studio, outdoor pool and hot tub. Business facilities include a meeting/conference space and a 24-hour business center.

Things You Need to Know

  • Guests praised the large rooms and the beds
  • Guests praised the showers
  • 14 min drive to the Riverside Arts Market
  • Guests praised the friendly service
  • Guests liked the restaurant
  • Guests mentioned “lakes” 53 times
  • Guests praised the architecture

Feedback From Real Customers

Julie Banks

The Indigo had a great location for us The room was beautiful with plenty of space The shower was wonderful, very large

The beds were comfortable We really enjoyed spending time out on the patio overlooking the water We will definitely stay here whenever we are in the area My only negative is that my room key stopped working 3x during my stay and I had to go down to front desk to get it fixed But, the staff is so friendly that I would not take away a star for the inconvenience

Brooke Simpson

The room and bathroom were super clean and very spacious I loved the mid-century modern inspired decor The nearby lake is a beautiful backdrop for the hotel

It’s in a central location near the highway, shops, and restaurants, but is very peaceful and quiet The lobby has a really nice bar as well We would definitely stay here again when in the Jacksonville area The only cons were the bed was a little too firm for my personal preference and breakfast isn’t included

Vernetta Liner

The hotel is beautiful! The service was good When you walk in the first thing I noticed was that the hotel pic online was a true representation of the hotel Anyways, the room was beautifully kept with an exception of the bathroom shower

The walls and floor in the shower were supposed to be white but there was mildew all over the grout on some of the walls and on the floor I always wear shower shoes when I take a shower anyplace that is not home I am glad that is my habit because I would’ve requested a room with cleaner showers, or a refund and went somewhere else You would think that such a prestigious place would pay a little more to ensure the showers were cleaned better Any shower mildew remover would’ve worked Everything else was on point Changed it to 4 star because it was a very nice hotel with a great ambiance with an exception of what I stated

9. Best Western Plus First Coast Inn & Suites (3-star hotel)

About this hotel

This laid-back hotel is 27 miles from Seton Creek Historic Preserve and 12 miles from Jacksonville International Airport.Decorated in warm tones, the casual rooms with carpeted floors offer free Wi-Fi, flat-screen TVs and minifridges, as well as microwaves and coffeemakers. Suites add sitting areas with pull-out sofas. Some come with whirlpool tubs.Breakfast is complimentary. Other amenities consist of a heated outdoor pool, guest laundry facilities and a 24-hour exercise room, plus meeting space and a hot tub. Parking is available.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 13 min drive to White Oak Conservation Center (Yulee, FL)
  • 17 min drive to Jacksonville International Airport
  • Guests liked the friendly, professional service
  • Guests mentioned “waffles” 10 times
  • Guests mentioned “dogs” 35 times
  • The fitness center has free weights
  • Guests praised the outdoor pool

Feedback From Real Customers

Carol Kooistra

Right now the facility is in the process of an update/renovation so there is a mix of old and new The room was newly done but still from a decor perspective felt a bit dated probably from the furniture and bath counter It was clean

We did not find the bedding particularly comfortable (mattress and pillows) For the one night we stayed we could not get the room cooled to recommended sleep temperature (until after 6 am) and I thought the sound proofing between hall noise and other random guest noises less than usual Basically not a good night sleep Breakfast appeared slightly above average– I didn’t sample Staffing appeared pleasant and eager to help We did not discuss any of the above issues since we were only there one night In summary: Pros–clean friendly and convenient but not particularly cool crisp or quiet

Tamia Precha

This is by far the worst hotel I have ever stayed at My family and I reserved a block of 8 plus rooms, over a month in advance The sheets were filthy with apparent stains and hair as if they were not changed

We requested new sheets from the front desk within five minutes of checking in to the room We waited several hours and was then informed by the front desk that housekeeping changed our bedding We did not leave the room and nobody made an attempt to enter the room and change the sheets After discussing the matter with the front desk a second time, we were given sheets to change the bedding ourselves The sheets we were provided also had stains that resembled bodily fluids The rooms were also bug infested for which the front desk seemed to be aware of as they provided us with bug spray to spray down our rooms The toilets were filthy making it evident that they were not cleaned regularly My family and I intended to stay for 3 nights but changed our hotels after one night due to the filthiness of the hotel and the lack of care from staff


This hotel seemed clean and comfortable until 3 am when my husband woke up to bed bugs in his pillow After driving 9 hours we didn’t have the energy to go complain so decided to tough it out until morning When we went to take showers we noticed that there was a used washcloth and bar of soap inside the shower

In the morning we stepped out of our room to find a cockroach crawling outside our door Breakfast area was cramped and chaotic, and no Covid mitigation measures were in place When we complained about our experience with the bed bugs to the person at the front desk, they sighed nonchalantly and said that they “usually give a discount when this happens” but they didn’t have the authority to do it and their manager didn’t usually arrive until noon The manager did call us later and said that when inspecting the room they found “a type of bug” and would have an exterminator come as well as give us a full refund, including pet fee for our dog Glad they made it right but we will definitely not be staying here again

10. Holiday Inn Express & Suites, Jacksonville Town Center (5-star hotel)

About this hotel

Set a 9-minute walk from stores and eateries at St. Johns Town Center open-air mall, this relaxed hotel is a mile from both Interstate 295 and the University of North Florida.The laid-back rooms feature Wi-Fi, flat-screen TVs and minifridges, as well as microwaves, and tea and coffeemakers. Some have sofas; upgraded rooms provide pull-out sofas.Amenities include an outdoor pool and a fitness room, plus a coin-operated laundry. A breakfast buffet and parking are available.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • Guests praised the bathrooms
  • 11 min drive to the Jacksonville Arboretum & Gardens
  • Guests liked that this hotel is near shopping
  • Guests praised the professional, friendly service

Feedback From Real Customers

Dr K

This is a brand new hotel, with a very friendly staff and excellent hotel manager, Mac Jerry He and the staff truly go out of their way to make hotel patrons very content The premises are spotless and they have an excellent cleaning service

It is quiet, they offer an outdoor pool and a very nice indoor gym Everything is convenient There is a complimentary breakfast each AM with a very nice auto-pancake making machine that requires one to simply press a button They make computers available in the lobby and have a nice amount of public seating and convenient and free parking They take pandemic precautions and it is easy to obtain additional trash liners and towels with no problems whatsoever The room is truly beautiful and the restroom and stall shower are also gorgeous and all bar soaps were replaced recently with even more convenient and nice liquid soaps and conditioners in machines both at the sink and shower The rooms have a lovely divider that separates the entrance from the room for further privacy, new carpeting and the rooms with two queen beds have a beautiful bench for sitting right next to the outdoor window with plenty of light, convenient for viewing television There is also a very adequate work desk and office chair, and a flat hard wood beautifully colored bench for luggage There is a large closet, a microwave and even a safe with codes for guest use that can be changed Mr Jerry does his very best to ensure the staff is uniformly pleasant and professional I am pleased to recommend the hotel and its convenient to the St Johns Shopping Town Center and also to many medical facilities of which the latter was the reason for my stay They also offer luggage racks by the door for guests who don’t wish to carry a larger number of suitcases to their rooms I have been to this hotel 4-5 times and had a very nice experience during each visit, consistent and pleasant I do wish they offered omelettes each AM at breakfast, and all day long hot water and coffee/tea, but its the ONLY point I can make that I would love if they modified, and I include this so the reader will understand this is a very genuine review at every level I recommend the hotel with the strongest of confidence

Gaurav Gupta

I attended a two day conference at this hotel First the location of this hotel is great It is situated in the heart of the city

The town center area itself has so much to offer There is entertainment, night life and restaurant for all tastes You don’t even need a car, you can just stroll out of the hotel and it is all there I was also impressed with the cleanliness at the hotel Spic n Span I wish there were more than 5 stars to offer

Roger Gonzalez

I love holiday in and always Stay with them as I am Gold elite member I had stayed here yesterday and The staff at check in was amazing However, I really did not like how the first room we were placed in the door lock did not work and then the second room we were placed in was very very dusty above the bed

I would really appreciate the manager making sure there is better cleaning

11. Crowne Plaza Jacksonville Airport/I-95N, an IHG Hotel (3-star hotel)

About this hotel

Off I-95 and 2.8 miles from Jacksonville International Airport, this casual hotel is 4 miles from the Catty Shack Ranch Wildlife Sanctuary, and 7 miles from Jacksonville Zoo and Gardens.The relaxed rooms and suites feature free Wi-Fi, flat-screen TVs and coffeemakers. Suites add separate living rooms, minibars and soaking tubs.Parking and an airport shuttle are free. Dining options include an Internet cafe and a casual bistro, plus a laid-back lounge offering light fare and cocktails. Additional amenities consist of indoor and outdoor pools, a 24-hour fitness room and a business center.

Things You Need to Know

  • 12 min drive to the Jacksonville Zoo and Gardens
  • Guests mentioned the rooms are outdated
  • Some guests disliked the bathrooms
  • Guests praised the professional, friendly service
  • Guests praised the restaurant
  • Guests mentioned “cruise ships” 10 times
  • Guests praised the lobby

Feedback From Real Customers

Emily Kate Bridges

My husband and I were very pleased with our stay! Although we only stayed one night we had a great experience throughout the stay Check in was easy, we enjoyed conversation with the front desk host named Althea, who told us all about the amenities! Our room was spacious and clean We tried to enjoy the heated pool but it was just a tad too chilly for us

After all, it was February… The bar/restaurant area looked very nice I was happy with Starbucks the next morning We would definitely stay here again

John Casey

I only stayed one night The hotel lobby is clean and the room was perfect for what I needed I was not pleased with the state of bathroom

The exhaust fan didn’t work which I think lead to the rusting of door hinges and a strange film on the ceiling The shower head was cheap and there was exposed thread tape hanging from an attempt to stop a leak There are ceramic tiles pulling away from the wall that could become a hazard for someone or children The actual faucet in the shower seems like it is just going to pull away from the wall Finally, it looks like there was a leak in the bathroom above mine at some point with a bad repair job done There is bubbling in the ceiling paintI let the front desk know when I checked out since I was only in the room for about 9 hours or so They told me that they would let maintenance know I think they should have refunded the stay since the bathroom was so bad There are safety issues with staying in such a roomHopefully it gets fixed and you all don’t have these issues I expect more from a hotel The experience is part of the stay Not just a nice bed to sleep onI was not there long enough to enjoy the restaurant It looks nice with a decent looking menu

Walid Elmogassbi

I was here for business working with AT&T with my team The check-in was easy The reception staff were friendly and courteous

The room was clean and fresh The room was also spacious and inviting Breakfast was what to be expected during Covid season I enjoyed my stay and would gladly return to and recommend this location to othersI would like to thank everyone, also I would like to thank Front desk manager Stacy Williams she is a great person Thanks Stacy, as well General Manager Brian Brooks Thank you all

12. Hyatt Place Jacksonville / St. Johns Town Center (3-star hotel)

About this hotel

Off Interstate 295, this informal hotel across the street from a retail park is 2 miles from the University of North Florida Nature Trails and 10 miles from Jacksonville Beach.The airy, relaxed rooms come with flat-screen TVs, minifridges and coffeemakers, in addition to sofabeds and free Wi-Fi.Parking is free. Other amenities include a cafe/bar, an outdoor pool and a gym. Pets are welcome (fee).

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 13 min drive to the Jacksonville Arboretum & Gardens
  • Guests liked the professional service
  • Guests liked the restaurant
  • Guests mentioned lobbies 11 times
  • Guests praised the views
  • The fitness center has weight machines

Feedback From Real Customers

Brandon Kortokrax

Great Hyatt Hotel, especially for a Hyatt Place Well situated amongst restaurants and shopping right on water The lobby has some good lounge areas for work, meetings, etc

The staff was very friendly and accommodating The room was clean and spacious I would definitely stay here again if in the areaA negative is the breakfast is only until 9am

LA 1960

What a pleasant experience! We stayed here eight nights while my husband was having tests, seeing doctors & having surgery at The Mayo ClinicChristiaan & Olivia P made me feel so welcomed They were available when I needed help heating my husband’s meal (special diet) & when I needed assistance printing

They suggested fabulous restaurants & were very knowledgeable about the areaVeronica was just perfect at the bar & always had a beautiful smile when working breakfastHousekeeping was very accommodating to our schedule for servicing our roomThe location could not have been better with anything we needed very close byPatti was very helpful with a particular situation & so thoughtful!Thank you all for a wonderful stay! I hope we get the opportunity to stay with you again

Zoey – Follow Me On Instagram 😛 – travalaka

It was great excellent beds, slept like a baby! Breakfast was really good too with lots of variety Update: one week after writing this I discovered that I forgot my tablet in the hotel room I called and they didn’t have it immediately but a few days later I got a call the my tablet had been found and they wanted to know where to send it! 5 more stars for honest employees!

13. Country Inn & Suites by Radisson, Jacksonville West, FL (3-star hotel)

About this hotel

Off Interstate 295, this informal hotel is 9 miles from the Jacksonville Landing shopping, dining and museum complex in downtown Jacksonville.Plain rooms have free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Suites add separate living rooms and sofabeds; upgraded suites add in-room whirlpool tubs. Kids stay for no extra charge with an adult.Free perks include parking and hot breakfast. There’s also an outdoor pool and a hot tub, plus a gym, a library and a business center. Guest laundry facilities are offered.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Guests praised the beds
  • 5 min drive to Jacksonville-Baldwin Rail Trail
  • One of the few hotels in the area with room service
  • Guests liked the friendly service
  • Guests mentioned hot tubs 13 times
  • The fitness center has elliptical machines
  • Guests praised the outdoor pool

Feedback From Real Customers


Loved the great customer service! Loved the hardwood floors Loved that the shade made the room perfectly dark for sleeping Loved that the ac fan would blow continuously throughout the night

My only complaint is that the water had a bad smell when you first turned it on or flushed It also tasted really bad from the water fountain But, after spending a few more days in Jacksonville, I’m starting to think that’s just how Jacksonville water tastes I’ve learned that most people buy bottled water around here 😅

Jamie Pierce

I’d give a 5 star but the male manager messed that one up So given the situation with my spouse the manager called our room he was very rude, didn’t want to explain anything to me, threatened to call the cops and me and my children more than once And still refused to tell me why

I myself am very experienced with customerservice The manager whom I spoke with refused to give me his name I’ve already contacted corporate office I will not be coming back to this hotel until its under new management

Jason R

Unless you have no choice and or your work sends you here AVOID I’m here for work

It’s in the middleOf an industrial area, there’s nothing decent close by They’re still under the assumption that we’re under a pandemic Girl at the desk is wearing a mask Big signs say they don’t do daily housekeeping because of the global pandemic Which is idiotic because I stayed at a country inn in Asheville NC the night before No mask No signs Nothing This hotel stinks, it’s dirty The Cops were here It’s a dump and shame on them Of my company wasn’t paying There’s no way in hell

14. Homewood Suites by Hilton Jacksonville Deerwood Park (3-star hotel)

About this hotel

This relaxed all-suite hotel is 5 miles from Interstate 295, 8 miles from Downtown Jacksonville and 12 miles from Jacksonville Beach.Straightforward, bright studios feature living areas and kitchens, as well as free Wi-Fi, flat-screen TVs and pull-out sofas. Casual 1- and 2-bedroom suites add separate living rooms.Hot breakfast and weekday evening socials are complimentary, as is parking. Other amenities include a bar, a 24-hour convenience store, and a covered patio with a fire pit and BBQ grills. There’s also a heated outdoor pool, a hot tub and a gym, plus coin-operated laundry facilities.

Things You Need to Know

  • The rooms have kitchenettes
  • 10 min drive to Dog Wood Park of Jacksonville
  • One of the few hotels in the area with room service
  • Guests praised the service
  • Guests liked the hot tub, mentioned 10 times in reviews
  • Guests praised the bar

Feedback From Real Customers

Jon Clark

Rooms and staff were good Keep in mind a few things Some rooms don’t have closets

Breakfast is a meat, eggs, and muffins/yogurt/grits Juices were very water downed Missing a few amenities in the room like tissues (had empty boxes in one room but full ones in another) and pillows for pull out couch Staff is very friendly and helpful Location is nice too I would come back here again

Nat C

Does not even deserve a rating Asked for handicapped accessible room, booked weeks ago Was give room I can’t even get into the shower

Front desk was horrible and no help Her excuse was she was out all week and just came back today! What does that have to do with my room being given to someone elsethen was told they had plumbing issues and some rooms not available IIt SMELLS horrible in the halls and the rooms Dirty stained walls and broken furniture OVER PRICES Not worth the money Holiday Inn Express would be better

Cheri Cobb

Nice location and the breakfast was decent (minus the expired milk) Once we entered the room we noticed lots of hair on the bathroom floor as if the bathroom was halfway cleaned or rushed I asked the front desk lady to have it cleaned while we stepped out, but of course, it was not done

As soon as we got off the elevator there was trash piled up in the hallway which had the elevators stink (see pic) The pool also closed very early, very strange very inconvenient There was also a mirror behind the door in the main room Yes a glass mirror right behind the metal door handle I was not a huge fan of this property

15. Hilton Garden Inn Jacksonville Downtown Southbank (3-star hotel)

About this hotel

Off Interstate 95, this relaxed hotel is a 4-minute walk from the Kings Avenue skyway train station with links to downtown Jacksonville, and a 16-minute walk from the Southbank Riverwalk.Airy, modern rooms include free WiFi and flat-screen TVs with premium cable channels, plus microwaves, minifridges and coffeemakers. Suites add living rooms and sofabeds.Amenities include an on-site American grill restaurant, a bar and a 24-hour convenience store, plus a business center and meeting space. Other perks include a fitness center, a heated outdoor pool and a hot tub. Parking is available for a fee.

Things You Need to Know

  • Walking distance to the Treaty Oak and Southbank Riverwalk
  • 5 min walk to nearest transit
  • One of the few hotels in the area with room service
  • Guests liked the on-site restaurant
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Brianna Canadine

I love the location Quiet and easily walkable to several bars and restaurants The staff was SO nice and welcoming

They were possibly the kindest and sweetest hotel staff I’ve ever met I had two separate reservations which needed to be combined and they did so seamlessly They explained the parking, amenities, charges thoroughly We requested a few items sent to the room and they showed up immediately Would definitely stay again

Greg Withers

Booked my room from Hotel tonight! $219 supposed to be a suit! Turned out to be one room two beds! Took 15 minutes to get help when I first came in! Lady explained to me the pet fee was $125 but on Hotels Tonight it said $50! Then explain its $15 for parking Hotel tonight said $999! Plus additional $40 hold on your card! This really set a tone for my families vacation! My last time staying here not worth it

Daniel Pooser

I have to say I was very disappointed during my stay considering the condition of the hotel I understand that things happen beyond the hotel’s control, but guest should be notified at time of booking that the place is under some kind of construction and services which we come to depend on (Ie

breakfast) are not available I understand they were sending guests next door, but we both know the breakfast there is nothing compared to what is offered at HGIThe missing ceilings near the elevator, wires hanging out that wall, the stained flooring throughout the hotel, and not having bath rags in my room was just to name a few things I was shocked to discover As a Diamond Member, I choose this brand of hotels because of the comfort in knowing that I am going to get a level of service that I have come to love and appreciate You can’t charge rates based on what the hotel once was, but need to reflect what current conditions are Sadly, this was a step up from a Motel 6 and I don’t say that lightly I was here attending a family emergency and recommended this hotel to all my family who also stayed here, and frankly I was embarrassedThe highlight of the stay was the wonderful staff at the front desk Despite working in conditions like this, they were very upbeat and charismatic That is the one thing that I can say has stayed true to what has always been when I come here I have to say, this will probably be the last stay at this location

16. Best Western Premier Jacksonville Hotel (3-star hotel)

About this hotel

Off I-95, this relaxed hotel is 8 miles from the shops and attractions at the Jacksonville Landing and 10 miles from EverBank Field.The conservative, warm rooms and suites come with free Wi-Fi, flat-screen TVs and microwaves, along with minifridges and coffeemakers. Suites add living rooms with pull-out sofas.Free perks include parking and an area shuttle. There’s also an outdoor pool, a 24-hour fitness center, and a casual American restaurant and a bar. There are 4 meeting rooms and a business center.

Things You Need to Know

  • Guests liked the rooms, which have refrigerators
  • 11 min drive to the Treaty Oak
  • Some guests complained about the air conditioning but others praised the beds
  • Guests liked the professional service
  • Guests praised the casual restaurant
  • Guests mentioned “Bag” 20 times
  • The fitness center has elliptical machines and free weights

Feedback From Real Customers

Laura Praksti

The staff upon check in and in passing were very pleasant The gentleman checking us in was awesome and hilarious Was great talking to him

Cheered us up after a long day of travel The day and evening staff always gave a passing “hello” and would ask if everyone was going well or if we needed anythingThe ONLY reason I almost took 1 star off was due to the state of the tub It was pretty beat up I assume they are renovating, because the room, beds, TV and counters were ultra updated/in perfect condition The beds were probably the most comfortable I’ve EVER stayed in I usually don’t sleep well when traveling, but these beds changed that So I recommend overlooking the tub if you get that room (it was still perfectly functional) and just enjoy the remainder of your time By the time I was out of the tub, I forgot all about itBecause the hospitality, beds and rest of the room was perfect I don’t feel the need to knock stars off

Mimi Jones

This hotel was definitely amazing! And I love how the rooms match the pictures that they advertise online to a perfection! They were super clean no dust anywhere except for the AC vents, it was very dusty there so maybe they could clean the vents out or change the filters a bit more consistently (we ended catching colds because of this)Other than that our stay here was amazing and our housekeeper Kenneth was awesome and very attentive to us! He deserves a raise!

Courtney Cox

Overall, the hotel is fine You can tell it was once a really fabulous place but it is in need of a lot of TLC The rooms are pretty spacious, but housekeeping was not great

The rooms have hard floors with lighting around the perimeter of the bed, and as soon as the light turned on, there was trash and debris all over the floor, not to mention the 2 insects I had to kill in the roomthere is currently no on site restaurant or bar which was disappointing as it was one of the main reasons I booked (the direct website does mention that these amenities are closed, but 3rd party sites do not) The pool was nice and warm and very clean When I mentioned the cleanliness issues to the desk manager, I was offered some Best Western Points which is ok, but given what I paid for the room, I certainly expected just a higher overall standard All in all, if the price was right, I would consider staying again, but only if I inspected the room before agreeing to stay

17. DoubleTree by Hilton Hotel Jacksonville Airport (4-star hotel)

About this hotel

Adjacent to Jacksonville International Airport, this casual hotel is an 8-minute drive from River City Marketplace and a 20-minute drive from downtown Jacksonville.Functional rooms and suites have basic furnishings and come with free WiFi, minifridges, cable TV and coffeemakers. Some add lake views.There’s a fitness room, an outdoor pool and a restaurant, plus a business center and parking (fee). An airport shuttle service is complimentary.

Things You Need to Know

  • 14 min drive to the Jacksonville Zoo and Gardens
  • Guests mentioned the rooms are small
  • Some guests complained about the furniture and the kitchenettes
  • One of the few hotels in the area with room service
  • Guests mentioned “cookies” 48 times
  • Guests liked the fitness center
  • Guests praised the outdoor pool

Feedback From Real Customers

Christopher Johnson

The rooms in the tower are

Okay If you don’t mind a small bathroom If your room number starts with a seven or higher Good luck You are in the 1970s Holiday inn out back You will definitely get your steps in getting out to your room from the lobby Front desk service is above average Restaurant service, food, prices, drinks, wait times are well below the norm Do not eat here You will starve before your food arrives and you will end up paying two to three times the value of what you get Drinks are not priced appropriately for a second rate Hotel bar, at the airport Overall, the hotel needs a serious refresh Attention should also be paid to maintenance The elevators are not in great shape There is also a massive plumbing leak in the lobby

Antoine Pruitt

Overall great hotel The staff I encountered was very nice and pleasant From the front desk clerk to the house keeping lady

Check-in was very smooth and easy Room was nice and clean, every day Bathroom is very small but no big deal The air didn’t seem to be working very well It wasn’t hot but it wasn’t the coldest Over all a good place to stay I’d return if I’m ever in the area again

Jennifer Fredericks

We arrived at the hotel warm multiple people were checking in on a Friday night They had one very nice lady at the desk trying to manage the entire front desk check in along with phones Management needs to staff appropriately and not have one person

I felt bad for the front desk lady She was professional efficient and polite I expect much better from Hilton Shame on management

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *