pet friendly hotels in Jeffersontown, KY
1. Aloft Louisville East (3-star hotel)
- Address: 10700 Westport Rd, Louisville, KY 40241
- Phone: (502) 429-9901
- Ratings: 4.4 (720 reviews) Very good
- Website : Aloft Louisville East
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Contemporary hotel featuring a gym & an indoor pool, plus a vibrant bar with regular live music.
About this hotel
Off I-265, this modern hotel in a sleek building is 1 mile from E. P. “Tom” Sawyer State Park and 9 miles from Beckley Creek Park.Straightforward rooms with colorful accents feature free Wi-Fi and flat-screen TVs, plus minifridges, ergonomic workstations and designer toiletries.Parking is complimentary. There’s also a vibrant bar with regular live music. Other amenities include an indoor pool, a 24-hour gym and a convenience store.
Things You Need to Know
- Guests liked the clean rooms and praised the beds
- 5 min drive to E. P. “Tom” Sawyer State Park
- Guests mentioned the service is friendly
- Guests mentioned “dogs” 14 times
- Guests mentioned lobbies 40 times
- The hotel has a nightclub
- Guests praised the indoor pool
- Guests liked the vibrant bar
Feedback From Real Customers
S Burton
We spent 8 nights at the Aloft Louisville East this past week The room and building were very clean and well appointed We got a great price compared to other hotels in the area, and the hotel is very well located near a lot of shopping and expressways
I only had a few minor issues, but they were small enough to not detract from my giving them 5 stars The minor issues I had were first that the water pressure in the shower is basically non existent It felt like someone was holding a plastic bag with a few holes in it over your head At first I thought this might just be an issue with my room, but we had family staying in another room and their shower’s pressure was the same The second (again very minor) issue was that you have to go to the lobby to find a garbage can So if you have pizza boxes, etc that you don’t want in your room, you have to go to the lobby to dispose of them There are no garbage cans on the room floors Neither of these things were deal breakers for us, and we enjoyed our stay If we had the need, we would stay here again if the price continues to be reasonable
Paul Jeffers
My daughter and I stayed 2 nights at Aloft Louisville East The location is perfect Right off the bypass and Westport Rd
You have everything you need close by Plus, easy to get into the city too Service was great, but we don’t need much Their snacks in the lobby are overpriced, but it’s a hotel My only gripethe pocket door that separates the toilet and shower from the vanity was hard to pull close It was binding Room number 435 Also, the comforters are light I just prefer a heavier comforter Beds are very comfortable I love the decor It’s fun and different
Matthew Glover
Great hotel, super clean, friendly staff, accommodatingNeeds:Basic microwave in all roomsIce machine on main floorBad:If you are work nights or get in late, the North West rooms stay away from, it’s close to the freeway on ramp and you can practically hear every vehicle as it climaxes it’s motor and grabs another gear to get onto the freeway Sounds like window is open It’s loud
Highly recommend the opposite side of the building
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2. Hampton Inn & Suites Louisville East (3-star hotel)
- Address: 1451 Alliant Ave, Louisville, KY 40299
- Phone: (502) 809-9901
- Ratings: 4.1 (507 reviews) Very good Eco-certified
- Website : Hampton Inn & Suites Louisville East
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Modest rooms & suites in an unfussy hotel offering an indoor pool & a gym, plus free breakfast.
About this hotel
This unfussy hotel is 6 miles from Beckley Creek Park, and within 17 miles of downtown attractions, including the iconic Churchill Downs, site of the Kentucky Derby, and the Louisville Slugger Museum & Factory.Simply furnished rooms feature free Wi-Fi and TVs, as well as desks and coffeemakers; some have in-room whirlpool tubs. Suites add sitting areas with sofabeds.Freebies include parking and a breakfast buffet. There’s also an indoor pool, a fitness center and a convenience store.
Things You Need to Know
- Guests praised the clean rooms
- 6 min drive to the Blackacre Nature Preserve and Historic Homestead
- One of the few hotels in the area with room service
- Guests praised the service
- One of the few hotels in the area with a casino
- Guests praised the indoor pool
Feedback From Real Customers
Jeremy Miller
The staff were the best part of this hotel Everyone with whom I interacted was polite and professionalThe rooms were good
It’s as though when the owner of the location had to choose which part of the hotel in which to invest funds, they put it into the room fixtures and furniture, which is good!None of the downsides are major or would deter me on their own, but there are enough of them that they need to be addressedThe trash which had been bagged was just sitting in the hall by the elevator It didn’t smell, but was very off puttingThe doors still had the locks which required the key card to be inserted and removed, and it was spotty at best (I had to use the card and not the app, but that was due to my phone and not the hotel’s fault)The shower did not have any slip resistant surface and I had some minor slipping, but no injuryThe last negative is not the hotel’s fault, and that is the traffic patterns of the location It is challenging to get in and out of the areaAgain – good people and there are worse places to stay, but there are multiple other Hilton brand locations within 5 miles which are all-around better
Mary-Dawn Cross
After a HORRIBLE experience at Quality Inn & Suites, the staff and everything about Hampton Inn was absolutely amazing! The property was very clean, noise was very minimal and everything was newly remodeled Our room had a large TV that swiveled for you to watch from either the couch or the bed, the shower was a beautiful walk-in, the mirror had a touch power button for LED lighting
we honestly had ZERO complaints from our 2 night stay, except that they didn’t have gravy on the breakfast bar the second morning 😂 10/10 would recommend and 10/10 will stay again!
Laura Reynolds
I’ve stayed here several times over the last few months and have noticed a few more little things each time My rooms have always been clean, which is a big plus However, on my last visit, the door to my room didn’t latch securely without being slammed very hard, and even then it didn’t work very well
The doors in every room I’ve had are always hard to open I tried using the digital key, but on my last stay it only worked intermittently, and the stay before that it didn’t work at all In one room there was a malfunctioning thermostat, so it was very hot, and in another room there was no hair dryer, which I didn’t realize until I was getting ready for a day of meetings with clients The water pressure in the showers in every room I’ve stayed in has not been great, and the shower heads that are supposed to let you change it are difficult to adjust It’s frustrating to have to request housekeeping I understand that those services had to be curtailed during the pandemic but now that travel has returned to pre-pandemic levels, it seems like making people request housekeeping is more about cutting costs and increasing profits than it is about COVID mitigation measures Everyone at the hotel is always very nice and helpful
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3. Inn At Woodhaven (3-star hotel)
- Address: 401 S Hubbards Ln, Louisville, KY 40207
- Phone: (502) 895-1011
- Ratings: 4.9 (178 reviews) Excellent
- Website : Inn At Woodhaven
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Elegant lodging with a 3-course breakfast, plus free soft drinks, cookies & Wi-Fi.
About this hotel
Set near the intersection of I-64 and I-264, this upscale lodging is 7.8 miles from the attractions of Museum Row.Elegant rooms offer free Wi-Fi, flat-screen TVs, minifridges, coffeemakers and designer toiletries. Some rooms add whirlpool tubs, steam showers and/or fireplaces. Suites provide separate sitting rooms. A cottage with a fireplace, whirlpool tub and wraparound porch is also available.Amenities include a 3-course breakfast and complimentary soft drinks and cookies. The lounge and porches serve as common areas.
Things You Need to Know
- Guests praised the rooms
- Guests praised the bathrooms
- 9 min drive to Farmington
- Guests praised the service
- Guests liked “cookies”, mentioned 11 times in reviews
- Guests mentioned “bourbon” 15 times
- Guests praised the breakfast
- Guests praised the bar
Feedback From Real Customers
Tracy Brooks
Jeremy and Mark are wonderful hosts! Our room (Hearth Room) was fabulous and tastefully decorated! The breakfast prepared by Mark each morning was a plate of perfection Jeremy makes the best cocktails in the afternoon after a great day of bourbon tasting adventures This trip was our second visit staying at the Inn at Woodhaven and the bar has been set extremely high for any future stays at other bed and breakfast locations
Thank you for your hospitality and making us feel like family We look forward to seeing you both soon!
Chelsa Smith
This Inn is beautiful! The pictures are nice, but don’t quite do it justice From the details in the decor, keurig in our room, amazing steam shower, comfortable beds, and lots of room to unpack personal items we were loving every minute of being here The breakfasts were delectable, and I would certainly stay here again
Our hosts Jeremy and Mark were gracious and excellent resources for restaurants and breweries to try The house and rooms were also very clean and always smelled magnificent
Dustin Bowers
Stayed here for a quick overnight with my bride Had an amazing time Owners were super kind and personable, made sure we had everything we needed to enjoy our time
Offered me a to go coffee for an early departure Beds were awesome, comfortable, pillows to accommodate all preferences We had an amazing time If you are contemplating a place to get away, highly recommend the Inn at Woodhaven, you will not be disappointed We wish we had gone sooner!! Thanks for a great time!!
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4. Comfort Suites East (3-star hotel)
- Address: 1850 Resource Way, Louisville, KY 40299
- Phone: (502) 266-6509
- Ratings: 4.0 (435 reviews) Very good
- Website : Comfort Suites East
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Informal all-suite hotel with an indoor pool & a fitness room, plus free hot breakfast & Wi-Fi.
About this hotel
Off I-64, this informal all-suite hotel is 14 miles from both the Kentucky International Convention Center, and the Louisville Slugger Museum and Factory, and 15 miles from downtown Louisville.Warm, unfussy suites with traditional furnishings provide free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. All have pull-out sofas and desks; upgraded suites add whirlpool tubs.Freebies include parking and hot breakfast. Other amenities consist of an indoor pool, a hot tub and an exercise room, as well as guest laundry facilities.
Things You Need to Know
- Guests liked the unfussy rooms
- 12 min drive to The Parklands of Floyds Fork
- Guests liked the service
- Guests mentioned hot tubs 16 times
- Guests praised the pool
Feedback From Real Customers
Steven “Eminiar 7” W
This place is CLEAN! The staff was very friendly It’s located close to I-64, but hidden behind a gas station The room itself had lamp shades that needed to be replaced, a picture on the wall that was crooked, and carpet with exposed staples along the wall
The bed was comfortable The location is under renovation; this was not explicitly stated on the site when I booked the room According to a “please don’t rate us poorly” email after my stay, the location had an “accident” and is working with insurance to repair the facility The email also says the “Info and Policies” section of the website states that the location is being renovated In other words, the fact that their facility is under renovation is buried in the “fine print” A “please excuse our dust” message would be more honest prior to booking Or, an email regarding the renovation after booking would be helpful with the option to cancel at no charge if the guest is not comfortable staying in a location that is under (re)construction
Brian Roof
Hotel is undergoing major renovation, so things are a bit rough in the lobby and for access into the building -1 star for failing to notify guests of the heavy construction however I’m happy to see it being done I was a little annoyed by the emails this location sends to customers basically implying that we are terrible people if we don’t give a 5 star review as it will affect their staff bonus
Take care of your own staff, or maybe just give them bonus out of pocket since you are the one causing issues for them Either way, it’s kind of rude and dishonest how the email was wordedEverything was clean in the room, with no other issues, so overall the stay was acceptable
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5. Courtyard by Marriott Louisville East (3-star hotel)
- Address: 9608 Blairwood Rd, Hurstbourne, KY 40222
- Phone: (502) 429-0006
- Ratings: 4.1 (448 reviews) Very good
- Website : Courtyard by Marriott Louisville East
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Straightforward hotel offering contemporary rooms, plus a whirlpool, a sauna & free WiFi.
About this hotel
This straightforward hotel is a 2.9-mile drive from the Oxmoor Country Club and a 3.3-mile drive from the Bluegrass Commerce Park.Contemporary-styled rooms offer free WiFi, desks, TVs with premium cable channels and coffeemakers. Suites add separate living areas, sofabeds, minifridges and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a business center with workstations, and 2 meeting rooms. Other amenities include an outdoor pool, a whirlpool, an exercise room, a sauna and on-site free parking.
Things You Need to Know
- Guests praised the clean rooms
- 10 min drive to Farmington
- Some guests disliked the bathrooms
- Guests praised the friendly service
- Guests mentioned lobbies 20 times
- One of the few hotels in the area with an outdoor pool
- Guests liked the bar
Feedback From Real Customers
My Money Discovery
I don’t usually write reviews but this is ridiculous! I’m extremely exhausted, been up for work since 3am and I’ve been moved twice now My first room, the toilet was messed up and the second room had bugs!! The receptionist was nice and accommodating However I didn’t pay almost $700 to sleep with bugs
I could have stayed at the Days Inn for that Do better Marriott!! I stay at Marriott resorts and hotels regularly This is a HUGE disappointment!!
Duke Jones
Lady at desk was awsome and that’s where it ends Rooms are outdated And are you serious with no free breakfast
Hate Marriott Most over priced hotel for the worst amenities of any chain hotelNot even a microwave in room That way they can charge for any food item you want hot at their “bistro”Free everywhere else though
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6. Tru By Hilton Louisville East (2-star hotel)
- Address: 11505 Bluegrass Pkwy, Louisville, KY 40299
- Phone: (502) 208-2900
- Ratings: 4.4 (436 reviews) Very good Eco-certified
- Website : Tru By Hilton Louisville East
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Contemporary hotel with a gym, a convenience store & a complimentary breakfast buffet.
About this hotel
This modern low-rise hotel in a commercial area off I-64 is 5 miles from laser tag and mini-golf at Renaissance Fun Park and 15 miles from Churchill Downs Racetrack, home of the Kentucky Derby.The contemporary rooms feature flat-screen TVs, minifridges and Wi-Fi access.Parking, a breakfast buffet, and tea and coffee are complimentary. Other amenities include a gym and a convenience store.
Things You Need to Know
- Guests praised the beds
- 12 min drive to The Parklands of Floyds Fork
- Guests praised the clean rooms but some thought they were small
- Guests praised the friendly service
- Guests mentioned “Billiard table” 25 times
- Guests mentioned “Table football” 12 times
- The hotel has a game room
Feedback From Real Customers
Kim russell
Tru By Hilton was very nice, clean and the breakfast was good We had to leave a Marriott Courtyard on Chamberlain Lane due to finding bed bugs I don’t usually post reviews but when we arrived at Tru By Hilton the receptionist made us feel better that we would definitely have no issues with any bugs
She even apologized for us having a bad experience I was sure I would not sleep but after searching the room we didn’t even find a hair The room was so clean and felt refreshing I loved that the room did not have carpeting I want to thank the Tru By Hilton for helping us with a comfortable, clean stay
Bh
I wish I had done some better research before staying here I guess I got fooled by the fact that this was a more expensive Hilton room But the room was very tiny, there was no microwave, and there were no laundry facilities! The breakfast was good though
Also, I thought the front desk worker was a homeless person! It wasn’t until he got up from the lounge area and came over to the front desk that I realized he worked there
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7. Embassy Suites by Hilton Louisville East (3-star hotel)
- Address: 9940 Corporate Campus Dr, Louisville, KY 40223
- Phone: (502) 426-9191
- Ratings: 4.5 (1086 reviews) Excellent Eco-certified
- Website : Embassy Suites by Hilton Louisville East
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Informal all-suite hotel with an indoor pool & a restaurant, plus free breakfast, parking & Wi-Fi.
About this hotel
This understated all-suite hotel is 3 miles from E.P. Tom Sawyer State Park and 10 miles from Louisville International Airport.Straightforward suites offer free Wi-Fi, flat-screen TVs and separate living areas with pull-out sofas, as well as minifridges, microwaves, and tea and coffeemaking equipment. Room service is available.Complimentary perks include breakfast, parking and regular evening socials. Other amenities consist of a restaurant, an indoor pool and a gym, plus a hot tub and a lounge. There’s also a convenience shop, and meeting and event space.
Things You Need to Know
- Guests liked the large rooms
- 8 min drive to E. P. “Tom” Sawyer State Park
- One of the few hotels in the area with room service
- Guests praised the restaurant
- Guests mentioned “omelettes” 23 times
- Guests praised the lobby
- One of the few hotels in the area with a hot tub
Feedback From Real Customers
Brittney Winston
I don’t have many complaints about my stay or service my room was clean upon arrival my towels fresh plenty of parking and I liked the breakfast I did find that my pull out bed was broken and there were no extra blankets for it and room service tried to rush me to check out she was very rude kept coming back 2 hours before checkout She never cleaned my room during my stay but wanted to rush me out The other things I think need improvement are the carpets in the halls and the pool
I chose not to use it because it’s small and looked cloudy An update is definitely needed there but everything else was great The staff was amazing for the most part and nothing happened to my car in the lot
K W
The hotel has definitely seen better days My pillows were so flat they felt as though they had been used a million times ! The breakfast while plentiful was not tasty Something was just not right from the bacon, to the made to order omelettes, and even the oatmeal and this was expressed by everyone in my group
Much different taste than other Embassy suites I’ve visited The staff and everyone was nice but hotel needs a bit more renovations and updating Indoor pool is small and stayed crowded so I did not use
Brittany Kennedy
This is my 2nd time starting at this particular location It’s always clean and the staff has always had great customer service The manager went out of his way to help with our booking
And don’t let me forget the breakfast It was amazing once again We have not been disappointed yet I recommend the stay and we will definitely be staying again in the future
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8. SureStay Plus by Best Western Louisville Airport Expo (3-star hotel)
- Address: 4125 Preston Hwy, Louisville, KY 40213
- Phone: (502) 368-0007
- Ratings: 4.2 (277 reviews) Very good
- Website : SureStay Plus by Best Western Louisville Airport Expo
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Laid-back hotel featuring a gym & a seasonal outdoor pool, plus free parking, breakfast & Wi-Fi.
About this hotel
Off of the intersection of I-264 and I-65, this laid-back hotel is 2 miles from the Kentucky Kingdom amusement park and 3 miles from Churchill Downs, home of the Kentucky Derby.Casual rooms, some with sofabeds, feature free Wi-Fi, flat-screen TVs and wet bars, as well as minifridges, coffeemakers and microwaves.Parking is complimentary, as is a breakfast buffet served in a modest dining area. There’s also a gym and a seasonal outdoor pool, plus coin-operated laundry facilities.
Things You Need to Know
- Guests praised the beds
- 5 min drive to Storm Chaser
- 12 min drive to Louisville International Airport
- Guests mentioned the service is friendly
- Guests mentioned pools 11 times
- Guests praised the breakfast
Feedback From Real Customers
Adrienne Jones
Desk staff was extremely courteousFacility location is great for the Expo Center!Limited WiFi in our third floor roomCounters clean
Floors swept Fridge clean inside Good AC Window also opened Nice TV Front desk staffed whenever we were in the lobbyDid not hear the planes at the airportSheets clean, but had multiple visible stains Accumulated dirt and grime in corners of bathroom and in cabinetry/closer Back security door isn’t consistently closed by guests despite sign requesting it be closedNot sure if I was informed in advance about 100 security deposit when I booked the room I was surprised by it at check-in, but I might have missed it in reservation detailsWill probably stay further out from the Expo Center next visit at another brand hotel because the price was high for the room quality This is a great location if you must be close and the people are great
Ebony Burks
I booked 2 rooms days for May 26-29 before my arrival I also called twice to let staff know that I would be arriving around 2am Friday morning I was driving from South Carolina
I was advised that everything will be fine upon my arrival I get to the property and was greeted unpleasant just to be told that they only had one of my rooms available We arrived around 1:40 am Friday morning so I was confused on why both of my rooms weren’t available I asked multiple times how and why did this happen I offered to go get my phone out of the car to show the front desk attendant my booking confirmation Initially I was told I don’t need to get my phone because they had no extra rooms to accommodate me and my other guest( I had a total of 3 people including myself) I asked if I could speak with a manager to sort this out I was told I could at 9am Then I was told I could go get my phone to show my confirmation But to no avail! Because the attendant calls the manger I assume and tells them I do have a confirmation for two rooms So she offers me a room for only one night After she ends the call and my mother and I are discussing amongst ourselves we will still have to figure out what we were going to do about the extra nights we needed the front desk attendant continues to yell and disrespect me and “says that’s what you get for booking online” I can’t magically make a room appear ” Not once was I rude until she decided she wanted to yell and curse at me The police were called on my mother and I all because I wanted an explanation My mother never had a conversation with the attendant yet when she called the police she stated that we both were aggressive and wanted us removed from her property We weren’t the aggressors She was And to conduct that type of behavior towards someone in your work establishment is unacceptable and very unprofessional Thank you for the example of how SureStay by Best Western in Louisville Ky treats certain customers!! I only gave 1 star because I could post without leaving a rating
Hailey
Overall great stay We stayed in the king suite and it was clean The breakfast was a good spread
The reason for a 4 star is because the sofa bed mattress had some red stains and was not nice to see so the couple ended up sleep on just the couch and the floor Close to the Kentucky Derby, like a 10 min drive and if absolutely needed an hour walk
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9. Louisville Marriott East (3-star hotel)
- Address: 1903 Embassy Square Blvd, Louisville, KY 40299
- Phone: (502) 491-1184
- Ratings: 4.5 (1191 reviews) Excellent
- Website : Louisville Marriott East
- Check-in time: 4:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Upmarket hotel with a regional restaurant & a coffee shop, plus an indoor pool & a gym.
About this hotel
Off-I-64, this upscale hotel with a bourbon theme is 11 miles from both Downtown and Louisville International Airport.The warmly decorated rooms have free Wi-Fi, minifridges, flat-screen TVs, desks and coffeemakers. Club level rooms have access to a private lounge with complimentary continental breakfast and evening appetizers.Parking is included. There’s a sophisticated regional restaurant and a coffee shop, plus an indoor pool, a hot tub and a gym. Other amenities consist of 17 meeting rooms and a business center. A breakfast buffet is offered for a fee.
Things You Need to Know
- Guests praised the clean rooms and the beds
- 12 min drive to Farmington
- One of the few hotels in the area with room service
- Guests praised the friendly service, which has a concierge
- Guests liked the sophisticated restaurant
- Guests mentioned “bourbon” 41 times
- Guests praised the fitness center, which has weight machines
- Guests praised the indoor pool
Feedback From Real Customers
Kamil
It’s a great Hotel It has 10 floors and Concierge Lounge, Big Swimming Pool and Hot Tub (unfortunately it was closed for maintenance, pool open 6AM to 11 PM) Amazing Breakfast with Build Your own Omelette bar and plenty of fruits to choose from
Room was nice, but without a microwave (one was in the Lounge and one in the Hotel Store) The Gym has some old equipment and not all of them were working properly, however it was spacious and had various types and pieces of equipment So still You can get a good workout 24/7 The stuff is really nice and always helpful I would 100% recommended this hotel for anybody who would like to stay in Louisville Kentucky
Daniel Cloyd
Make sure to use ʜoᴛᴇʟʙᴏʟʟʏᴄᴏm when booking any hotel They compare hundreds of booking web sites and normally will have rooms a lot cheaper compared to others! Thank me later on! This place is the best rated in this area
I have been coming here for a very long time If you choose this place you for sure won’t be disappointedThe front desk staff is very polite and helpful The bar staff, Alex and Brian, are amazing! The rooms are clean and the beds are very comfortable The breakfast buffet is delicious and the pool is clean and warm Everything about this hotel is great! We will definitely stay again!!!
Jeffry Stallings
Good location Beautifully remodeled hotel It has a pool in a well equipped exercise room
The exercise room is better equipped than most hotels The service was great We didn’t try the restaurant but it looked really nice The rooms were really nice Only complaint I have is the same complaint I have with a couple of other hotel chains That is they have a thin sheet and a thick duvet This makes it difficult to sleep because it affects my body temperature
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10. Staybridge Suites Louisville-East, an IHG Hotel (3-star hotel)
- Address: 11711 Gateworth Way, Louisville, KY 40299
- Phone: (502) 244-9511
- Ratings: 4.1 (405 reviews) Very good
- Website : Staybridge Suites Louisville-East, an IHG Hotel
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Relaxed all-suite hotel offering an outdoor pool & free breakfast, plus a gym & a business center.
About this hotel
Off Interstate 64, this relaxed all-suite hotel is 4 miles from amusements at Renaissance Fun Park and 15 miles from Churchill Downs, home of the Kentucky Derby.Airy suites with unpretentious decor feature kitchens and sitting areas, plus cable TV and free Wi-Fi. Upgraded suites add living areas with pull-out sofas.Parking and a breakfast buffet are complimentary, as are regular evening socials. There’s also an outdoor pool, an exercise room and a guest laundry facility, as well as a business center and a meeting room.
Things You Need to Know
- 12 min drive to Farmington
- Guests mentioned the service is friendly
- Guests mentioned the rooms are large but unclean
- Some guests disliked the furniture
- Some guests complained about the bathrooms
- Guests praised the restaurant
- The fitness center has elliptical machines
- One of the few hotels in the area with an outdoor pool
Feedback From Real Customers
Jordan Yoshimine
Needed a little getaway and have enjoyed staying at Staybridge locations because of the larger suite-like rooms The price was right so I booked for 3 nights I had read some reviews that had me concerned, but had no complaints whatsoever with this hotel
Staff were very friendly–from the front desk staff to the housekeeping staff This looks like it was one of the first Staybridge properties built, but it has aged well and the rooms were clean, comfortable and roomy and seems updated This location is very centrally located and there are numerous restaurants within a 5-10 minute drive The outdoor pool was not yet open I would imagine it would be open for the summer months I had their breakfast which was pretty good Eggs, bacon, wafflesand the other normal hotel breakfast type items I would highly recommend this hotel
Aleena Dicken
This was an experience and just wait until you unfortunately meet the front desk lady that is supposed to be the GM She was very rude to me when I called to ask her questions on why she charged my friend a pet fee when he didn’t even have a pet, I did and I visited with my service dog that lives in Louisville On top of that she continued to lie to me over the phone and said she expressed to my friend that he was going to be charged extra which she didn’t
The only thing that was expressed to me was have him on a leash I would of just taken my dog home if I would have known my friend was going to be charged She also expressed there is signs all over the hotel saying you will be charged but again communication in this business is key and when I initially brought my dog in the first time and they said he just needs a lash that would have been a good time to tell us we were going to be charged The hotel was not very clean, bugs all over the place His refrigerator broke on him Also the A/C was not cold or didn’t work because it felt like a Sauna when you walked in I personally would not have anything negative to say but when I called to take to the GM she was very unhelpful and rude She clearly has no customer service Good luck if you plan on staying at this hotel
Summer Jeanine
Not Staybridge quality Only plus it was clean and bed was comfortable We are Diamond Spire Elites
They upgraded me day of to a King Suite Girl on phone was an absolute sweetheart Woman at desk this morning not so much None of rooms have 2 queen beds I was told which was fine for just myself and my little girl But bigger families may struggle with one bed Only Kings and pullout couch Only stayed one night Bathroom very run down Bottom of shower peeling so badly that sharp edges sticking up No hot water in sink Luke warm Toilet seat looks melted Horrible quality lighting in mirror area Air conditioning system is in closet in bedroom and very loud to point I had to wear my noise canceling earbuds Everytime it kicked on it woke us up I told frontdesk lady in morning and she was very ksera and said “Oh yes it is loud” Also didn’t apologize for shaddy bathroom or non Staybridge quality breakfast It is equal to an express breakfast Not Staybridge quality Honestly would have rather express because at least I would’ve gotten cinnabon rolls Not even cheese for powder eggs was available Waffle maker didn’t even have spray Note up they spray each morning Well her waffle was dry and stuck So maybe spray it more than once a morning Overall polite staff except older woman on checkout day She made my concerns feel invalidated Management is clearly skimping on quality for food and room maintenance Could be a decent property
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11. Hawthorn Suites by Wyndham Louisville/Jeffersontown (3-star hotel)
- Address: 11762 Commonwealth Dr, Louisville, KY 40299
- Phone: (502) 261-0085
- Ratings: 4.2 (374 reviews) Very good
- Website : Hawthorn Suites by Wyndham Louisville/Jeffersontown
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Modest quarters with kitchens in a casual all-suite hotel offering free breakfast, socials & Wi-Fi.
About this hotel
Set in Bluegrass Industrial Park less than a mile from Interstate 64, this laid-back all-suite hotel is 2 miles from Blackacre Nature Preserve and Historic Homestead, and 6 miles from Valhalla Golf Club.The understated suites come with free Wi-Fi, flat-screen TVs and kitchens; upgraded suites add sofabeds.Parking, a hot breakfast and weekday evening socials are complimentary. Other amenities include a gym, a BBQ area and a playground, as well as a business center and guest laundry facilities.
Things You Need to Know
- Guests praised the kitchenettes
- 8 min drive to Malibu Jack’s Louisville
- Guests praised the service
- Guests mentioned refrigerators 15 times
- Guests praised the breakfast
Feedback From Real Customers
Kristie Pierce
I have no complaints in any area or department, I am impressed with my entire stay My suite was set up like a 1 bdrm apartment with kitchen Living room and full size bathroom
The price for the week was under $400/wk which covered the room, a hot breakfast everyday and also a large n hot dinner Mon thru Thurs Plus they were pet-friendly to my 50+ lbs hound dog Everyone of the staff members were all very warm, friendly and helpful also My only thing I wish they had was a pool, if they had had a pool, they would be the perfect hotel in my eyes! I wouldn’t hesitate to stay there again in the future also!
Revi Murphy
Great stay for the weekend Don’t stay in room #224 though All you’ll hear is a ring from the new boiler they got
We switched rooms and didn’t have a problem afterwards A bit disappointing for the advertised breakfast There’s no protein except for some eggs Everything else is just carbohydrates Otherwise it’d be five stars Excellent price
Bill French
Clean rooms and hotel property, overall quiet location, just a step from great food and services, staff tend to take their jobs very seriously and address issues if any arise Rooms come with a kitchenette which even includes pots and pans, silverware, etc (The hotel even provides an ironing board and iron in each closet!) Although I’m not a breakfast person the hotel provides a nice breakfast as well
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12. Wingate by Wyndham Louisville Fair and Expo (1-star hotel)
- Address: 3200 Kemmons Dr, Louisville, KY 40218
- Phone: (502) 694-4726
- Ratings: 4.0 (652 reviews) Very good
- Website : Wingate by Wyndham Louisville Fair and Expo
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: No-nonsense rooms & suites in an airport hotel featuring a gym & an outdoor pool, plus free Wi-Fi.
About this hotel
Set in an area with restaurants and shops, this unassuming airport hotel is 3 miles from the Louisville Zoo and 4 miles from the Louisville International Airport, which is adjacent to the Kentucky Exposition Center.No-nonsense rooms feature free Wi-Fi and flat-screen TVs. All have minifridges, microwaves, and tea and coffeemakers. The 1-bedroom suites add living areas with pull-out couches. Kids stay at no charge.Parking for buses, trucks and RVs is complimentary, as is hot breakfast served in a casual dining room. There’s a gym and an outdoor pool. Airport shuttle service is available for a fee.
Things You Need to Know
- Guests praised the clean, large rooms and the beds
- 8 min drive to the Louisville Zoo
- 18 min drive to Louisville International Airport
- Guests praised the friendly service
- One of the few hotels in the area with a fitness center
- One of the few hotels in the area with an outdoor pool
Feedback From Real Customers
Benny V
The area looks kinda sketchy so I was always aware of my surrounding The inside of building is quite nice and modern Our room was clean and nice with the exception of it being mucky upon arrival
Everything else was good and had no issues Breakfast included was a plus, and overall it was worth the price and stay Definitely better than I expected
Dana Wheeler
Out of 40 different Wyndham hotels we have stayed in this is the top of the line most beautiful , clean , excellent hotel we have stayed in The people at the front desk was super nice friendly went out of there way to up grade our room us being diamond statues The house keeping lady’s was great super nice and let me in the room while my husband had to go get the keys reset because we got them close to our cell phone and it deactivated them
I recommend this hotel as your next stay in Louisville Ky Full breakfast bar Gym I didn’t have time to try Wish I could rate this higher than a 5 Thank all of you for a great stay This suite had two TVs and a couch that would make to a bed also with tub shower comb
Amy Gonzalez
The hotel itself was nice inside and clean but we woke up ready to continue our trip discovering that our catalytic converter had been cut off and stolen from the bottom of our vehicle The staff gave us a non emergency number to file a report but said it has happened before A clean hotel isn’t worth staying at if you have to worry about your property being stolen
And obviously little is done to prevent this from occurring for their guests Very disappointed in our experience here
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13. SpringHill Suites by Marriott Louisville Hurstbourne/North (3-star hotel)
- Address: 10101 Forest Green Blvd, Louisville, KY 40223
- Phone: (502) 326-3895
- Ratings: 4.3 (725 reviews) Very good
- Website : SpringHill Suites by Marriott Louisville Hurstbourne/North
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Bright units with kitchenettes in a casual all-suite hotel with an indoor pool & free breakfast.
About this hotel
Set along Highway 1747, this casual all-suite hotel is 2 miles from E.P. Tom Sawyer State Park and 8 miles from Historic Locust Grove.The brightly decorated suites feature kitchenettes, and separate living areas with pull-out sofas, as well as free Wi-Fi and flat-screen TVs.Freebies include a hot breakfast buffet and parking. There’s an indoor pool and a fitness center. Other amenities consist of a business center and meeting rooms.
Things You Need to Know
- Guests praised the large, clean rooms and the beds
- 8 min drive to E. P. “Tom” Sawyer State Park
- Guests praised the service
- Guests praised the restaurant
- Guests mentioned hot tubs 11 times
- Guests mentioned microwaves 11 times
- Guests liked the indoor pool
Feedback From Real Customers
Ross H
Stayed for a single night passing through town The front desk staff was very friendly and got me checked in fast Hotel was very dated and the air conditioner didn’t seem to follow the thermostat
Beds were comfortable Everything seemed cleaned but dirty at the same time I think that’s just because of the carpet, layout, and age of the furnishings Oh and lots of empty beverage cans when we rolled in that were still there when we left I expect more from the rate I paid, but it wasn’t awful
Tonya Fisher
Nice place to stay Quiet area, easy to get to other parts of Louisville quickly Breakfast was simple yet had hot options
Would have liked more fruit choicesA little short staffed at the time we went which made service a little slower at times otherwise it works have been 5 stars
Kirsty Ashby
Relaxed and friendly! The hotel was home to traveling kids sports teams the weekend we stayed This could have bothered some, but not this family of 4!The room was clean and had everything you’d need I especially liked the refillable wall unit for shampoo, conditioner and bath gel (great products and smell amazing), trash cans without plastic bags and recycling bin
The staff we encountered were very friendly and seemed to enjoy their job We checked in after midnight without issue My kids and I enjoyed the pool The breakfast was standard but yummy and included What more could you want for a short stay?
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14. Hilton Garden Inn Louisville East (3-star hotel)
- Address: 1530 Alliant Ave, Louisville, KY 40299
- Phone: (502) 297-8066
- Ratings: 4.2 (560 reviews) Very good Eco-certified
- Website : Hilton Garden Inn Louisville East
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Contemporary suburban hotel with an American restaurant, free WiFi & parking, plus an indoor pool.
About this hotel
This hotel is less than 6 miles from Beckley Creek Park, and under 15 miles from Long Run Golf Course and downtown Louisville.All of the contemporary rooms have custom-designed beds and flat-screen TVs with premium cable channels, plus minifridges, microwaves, desks with ergonomic chairs, and free WiFi.A cooked-to-order breakfast is available (fee), and there’s an on-site restaurant serving American cuisine, as well as a fashionable bar and a 24/7 pantry. There’s also a fitness center and indoor pool. Additional amenities include a meeting room and free parking.
Things You Need to Know
- Guests liked the clean rooms and the beds
- 9 min drive to Malibu Jack’s Louisville
- One of the few hotels in the area with room service
- Guests praised the friendly service
- Guests mentioned lobbies 12 times
- The fitness center has free weights
- One of the few hotels in the area with a casino
- One of the few hotels in the area with a bar
Feedback From Real Customers
Crystal Vaagen
Toilet had issues Manager tried to replace an old valve Didn’t work
Was nice and gave me another room Old gray-haired man worker possibly manager at breakfast bar the next morning decided it was a professional idea to talk to me, a customer, about ” that lady over there” in a negative light That fellow customer was my mother I let him know that so he shut up and walked away Unsure what he was thinking No free coffee like other places Wouldn’t stay here again It’s booked for the KY derby the nice guy told me I guess if you are desperate
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15. Holiday Inn Louisville East – Hurstbourne, an IHG Hotel (3-star hotel)
- Address: 1325 S Hurstbourne Pkwy, Louisville, KY 40222
- Phone: (502) 426-2600
- Ratings: 4.2 (770 reviews) Very good
- Website : Holiday Inn Louisville East – Hurstbourne, an IHG Hotel
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Unfussy hotel with an indoor pool, fitness center & conference space, plus an American restaurant.
About this hotel
This standard hotel is a 12-minute drive from Louisville Zoo and a 16-minute drive from the Kentucky Derby Museum.The straightforward rooms have desks, coffeemakers and flat-screen TVs with premium cable channels. There’s also free WiFi in all units, and kids 19 and under stay free with an adult.Amenities include a restaurant offering popular Kentucky dishes and a breakfast buffet (where kids 12 and under eat free), an indoor pool, plus fitness/business centers and ample meeting space. Free parking is also offered.
Things You Need to Know
- Guests praised the beds
- 13 min drive to Farmington
- Guests mentioned the rooms are unclean
- Some guests disliked the bathrooms
- Guests praised the friendly service
- Guests mentioned lobbies 14 times
- The fitness center has treadmills and elliptical machines
- One of the few hotels in the area with a bar
Feedback From Real Customers
Blair Farmer
We checked in on a Thursday night and checked out on a Sunday morning What I loved about this hotel is that the customer service was excellent There is a good hot breakfast and great service
Breakfast wasn’t included in our rate but was only $700 per person Where you eat breakfast, I believe you can also get dinner, but we never had time to utilize the bar/restaurant at night However, I love they still have food and drink inside the hotel where some hotels don’t any longer Many guests were having a great time at their lounge! The hotel was huge and the common areas were super clean The only thing that happened was our first room wasn’t very clean, but it wasn’t terrible; however, management made it right immediately! I would definitely stay here again The hotel itself isn’t brand new, but was very nice and is in a great location ***Free parking, fair rate, clean, not brand new, but remodeled
Amanda Gillihan
You have to pay to eat at their continental breakfast bar Nothing fancy
cold cereal, muffins, toast, waffles or pancakes, eggs, bacon or sausageother holiday inns don’t charge for that Pool was nice but only 5 people allowed in at a timeno exceptions No hot tubethey replaced it with plants and mulch inside Otherwise the rooms were clean, beds were comfortable, and staff was nice
Christy McKinley
VERY POOR CUSTOMER SERVICE DO NOT BOOK WITH THIS HOTEL I booked this hotel for a work conference
There were a group of guests and children in the lobby by the bar that were playing loud music, yelling and playing volleyball from about 10pm until 1am I called the front desk numerous times for a noise complaint My room had a window (not sure why) pointing into the lobby right where these guests were The front desk worker said they couldn’t do anything until the bar closed at 12 I asked for a different room away from the lobby They refused to give a new room When the bar closed the noise continued and I called again They said they would talk to the guests No one ever went over to talk to them (again, clear view from my room) My husband then went down to talk to the guests himself since no one else was going to They quit playing volleyball but continued to be loud until 1am when they finally left the lobby They were then on my floor yelling in the hallway Do NOT book with this hotel If you have an issue they will not work with you to resolve
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16. Wingate by Wyndham Louisville East (3-star hotel)
- Address: 12301 Alliant Ct, Louisville, KY 40299
- Phone: (502) 785-0850
- Ratings: 4.2 (517 reviews) Very good
- Website : Wingate by Wyndham Louisville East
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Unassuming hotel offering an exercise room & an indoor pool, plus free breakfast, parking & Wi-Fi.
About this hotel
Off I-64, this unpretentious hotel is 4 miles from Renaissance Fun Park, and 6 miles from both E.P. Tom Sawyer State Park and Beckley Creek Park.Straightforward rooms offer complimentary Wi-Fi, flat-screen TVs and minifridges, as well as microwaves, and tea and coffeemakers. Suites add sitting areas with pull-out sofas. Some have whirlpool tubs. Children age 17 and under stay free in a parent’s room.Complimentary perks include hot breakfast and parking. Other amenities consist of an exercise room, an indoor pool and meeting space, plus a lobby bar and a convenience store.
Things You Need to Know
- Guests praised the large, clean rooms and the beds
- 6 min drive to the Blackacre Nature Preserve and Historic Homestead
- Guests praised the service
- Guests praised the restaurant
- Guests liked the indoor pool
Feedback From Real Customers
Colton Heier
We stayed here for a weekend getaway The hotel was centrally located to everything that we needed There is plenty of shopping and dining very close
Some even walking distance The hotel was immaculate The staff was amicable and willing to help with any request needed The room was great Clean and nice sized The hotel is located in a perfect area, and it’s great for anyone looking for a weekend getaway or an extended stay I just wish they had more parking available near the entrance Some nights all the spots in the front were taken Not a big deal!
Patricia MacDuff
Ninette, the manager, checked us in—she was very welcoming When I got to the room, I noticed two things that were “off”
I went back to the desk and Ninette said she’d take care of them right away—and they were In the process, I met their maintenance staff and cleaning staff—again, all very helpful and friendlyThat’s what I look for in an EXCELLENT hotel issues are going to arise—what’s important is the speed and effectiveness in how the staff handles them My husband and I would definitely stay here again
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17. Fairfield Inn & Suites by Marriott Louisville East (2-star hotel)
- Address: 1220 Kentucky Mills Dr, Louisville, KY 40299
- Phone: (502) 240-6171
- Ratings: 4.1 (395 reviews) Very good
- Website : Fairfield Inn & Suites by Marriott Louisville East
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Contemporary hotel with an indoor pool & fitness facilities, plus free Wi-Fi & hot breakfast.
About this hotel
Off I-64, this modern hotel is 14 miles from both Louisville International Airport and Downtown Louisville, and 17 miles from Churchill Downs racecourse.Relaxed rooms with bright decor feature free Wi-Fi, flat-screens and coffeemakers, plus microwaves and minifridges. Suites add separate living rooms with pull-out sofas.Freebies include parking and hot breakfast. There’s also an indoor pool and coin-operated laundry facilities, in addition to an exercise room and a business center.
Things You Need to Know
- Guests praised the rooms
- 12 min drive to The Parklands of Floyds Fork
- Guests liked the friendly service
- Guests mentioned pools 19 times
- The fitness center has elliptical machines and free weights
- One of the few hotels in the area with a bar
Feedback From Real Customers
Ingrid Cox
The manager went above and beyond to make sure we got the rooms we preferred My brother and I live 3 states apart and we were meeting here so it was nice to be able to visit easilyEveryone else was also very nice
The room was comfortable and everything was cleanI would highly recommend this hotel to stay in
Shawnna Clement (Pathfinder76)
The staff was friendly and helpful My kids loved the pool The rooms were clean, AC was quiet and controlled by a wall thermostat
We have mixed reviews on the beds The kids liked the squishy pillow top mattress, but it was so uncomfortable trying to sit up to watch TV My husband and I were very surprised that our backs weren’t tweaked from the absence of firmness I was disappointed that the only hot item was some paper thin bacon
Gia Walker
This was an awesome hotel Would have given 5 stars We had 2 rooms
The water pressure in our shower was horrible but the water pressure in our other room was fine Alsoat 8:30am we were sleeping and were woke up by knocking on the doorof course we did not answer right away so they just came right in! Like what?!?!? Assuming it was housekeeping! Then as we are getting ready to leaveat 11:40 another knock at the doorit was housekeeping asking if we were checking out! Where I come fromif check out time is 12 noonCHECK OUT TIME IS 12 NOON We should not be bothered before then Otherwise, great hotel!
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18. Drury Inn & Suites Louisville East (3-star hotel)
- Address: 9501 Blairwood Rd, Louisville, KY 40222
- Phone: (502) 326-4170
- Ratings: 4.5 (1034 reviews) Excellent
- Website : Drury Inn & Suites Louisville East
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Informal hotel featuring an indoor/outdoor pool, as well as a gym, a hot tub & free breakfast.
About this hotel
This unassuming hotel is 8 miles from the Louisville Zoo, 12 miles from the Louisville Slugger Museum & Factory, and 13 miles from Churchill Downs and the Kentucky Derby Museum.Understated rooms feature free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and coffeemakers. Upgraded rooms and suites add pull-out sofas.Parking and hot breakfast are complimentary. Other amenities include an indoor/outdoor pool, a hot tub and a fitness center. There’s also a snack pantry.
Things You Need to Know
- Guests praised the clean rooms and the beds
- 10 min drive to Farmington
- Guests praised the friendly service
- Guests mentioned “popcorn” 21 times
- Guests praised the breakfast
- One of the few hotels in the area with a hot tub
- Guests praised the indoor pool
- Guests praised the bar
Feedback From Real Customers
Amy Jorgensen
Our stay at the hotel was wonderful The room was clean and comfortable The staff was very friendly and helpful
I wished we had looked into the evening food option a little more because that would have saved us money and time on going out, but we did enjoy the affordable cocktails We had such a nice time that we stayed at a Drury Inn the next week in a different city and will definitely do so again in the future
Derek Hanson
Had a great week at the Drury Inn and Suites Louisville East for the National Speech and Debate tournament! Check-in was easy for my group, and we arrived in time for the 5:30 kickback (which was excellent) Rooms were well-done, and while there was a little wear in the bathrooms, by and large they were excellent with plenty of space and a high standard of cleanliness Staff were very polite and professional
Being from the West Coast, I hadn’t heard of the Drury brand before After my experience here, I plan to use them as one of my preferred options when I’m traveling with groups to points East! Thanks for a great stay!
TheAndyRichter
Nice hotel Clean, comfortable room Loved the presence of a fridge and microwave
Indoor/outdoor pool is very nice Great experiences with the staff Plenty of breakfast options Location is decent Pain in the butt getting in and out of the side street it is located on, however, this lends itself to being a quieter area Plenty of restaurants within walking distance
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19. Hyatt Place Louisville-East (3-star hotel)
- Address: 701 S Hurstbourne Pkwy, Louisville, KY 40222
- Phone: (502) 426-0119
- Ratings: 4.1 (712 reviews) Very good
- Website : Hyatt Place Louisville-East
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Parking & Wi-Fi are free at this modern hotel with a pool, a bar & a gym.
About this hotel
Less than a mile from I-64, this modern hotel is 5.7 miles from E.P. “Tom” Sawyer State Park and 13 miles from the Kentucky Exposition Center.Offering separate living and sleeping areas, relaxed rooms have free Wi-Fi and flat-screen TVs with premium channels, as well as pull-out sofas, coffeemakers, wet bars and minifridges.Complimentary parking is available. Other amenities include an outdoor heated pool, an exercise room and a cafe/bar, as well as a business center and meeting space. There’s also 24/7 dining and a grab-and-go market.
Things You Need to Know
- Guests mentioned the rooms are clean
- 12 min drive to E. P. “Tom” Sawyer State Park
- Guests liked the friendly service
- Guests mentioned lobbies 16 times
- One of the few hotels in the area with an outdoor pool
Feedback From Real Customers
Noah Sorgdrager
I was in Louisville for a week for doing speech stuff and we chose this hotel The rooms we nice and clean and no loud noises This was around a bunch of restaurants, so it was hard to choose which one to go too, lol
The service was good, but if you are at a hotel more than a week, they don’t clean your room, unless you ask for it I would want to come to this hotel again, but try to ask for room service for often Totally would recommend staying here and thank you for a warm breakfast
Taylor B
We booked Hyatt Lousiville-East for the Bluegrass Pug Festival! The rooms and overall decor was very glamorous and impressive They managed to keep everything super clean even though there were lots of other doggies staying as well I was worried that we would be able to hear all the other dogs but the walls were surprisingly sound resistant and the blinds made it feel like midnight even in the middle of the day
The bed was honestly the most comfortable hotel bed I’ve ever slept in The channel selection was kind of lame Of course I’m saying that compared to the streaming services I have access to at home Didn’t get to take advantage of the free breakfast so can’t comment on that I can say that guest services were really frustrating and confusing Ultimately we were able to resolve issues but in the future I will be calling on the phone to confirm and pay
Jillian Drybrough
To start, We had made two separate reservations as we decided to stay and extra night before we even arrived First problem was they couldn’t find the second reservation so a third had to be made They give an option for early check in but once you arrive and try to check in early they tell you sorry it can’t be guaranteed
No manager on site the entire weekend and couldn’t even tell us when one would actually be there The pool was out of service and we weren’t informed until we got there The breakfast was awful Stale food and expired fruit When informed of the problem they just left it there instead of tossing it Plates and silverware were dirty The rooms were fine except for you had to lift the toilet seat in order to even open the bathroom door I would never recommend family or friends to stay here and I certainly will never stay here again which is unfortunate because it is so close to family Called corporate and they never got back to us Horrible experience
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