pet friendly hotels in Johnston, IA

1. Holiday Inn Express & Suites Urbandale Des Moines, an IHG Hotel (2-star hotel)

About this hotel

This modern hotel is next to both the I-30 and I-85 highways and is a 17-minute drive from Downtown Des Moines.The straightforward rooms come with desks and flat-screen TVs, plus minifridges, microwaves and premium cable channels. There’s also free WiFi and high-pressure showerheads in the bathrooms, while kids 19 and under stay free with an adult. Suites add separate living spaces with pull-out sofas and minibars.Amenities include a free breakfast bar and an indoor pool and fitness center, as well as a business center and parking.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • 10 min drive to Living History Farms
  • Guests praised the friendly service
  • Guests mentioned “a pillow” 10 times
  • Guests mentioned lobbies 10 times
  • The fitness center has treadmills and elliptical machines
  • Guests praised the indoor pool

Feedback From Real Customers

Disa Roe

Had to go here because Ramada tropical resort overbooked and gave our room away The staff was incredibly friendly, pool was a bit cold, breakfast was included and great They are under renovation and had outlets uncovered and exposed cables but otherwise the room was comfortable and clean and we really liked staying there! Once its fully finished it will be even better!

John Kahrs

This hotel is 10 years old, I remember when they built it as I regularly attended meetings across the interstate They are currently refreshing the hotel and making updates Our room was a refreshed room

It was very nice We loved the colors The only downside items are the beds are terrible high and bathroom counter was very high If you are shorter than 5’10” it may be difficult to get in and out of bed My spouse and daughter said the bath tub was extremely slippery, so please be careful upon entry and exiti g the tub There was a grab bar that they both said saved they from falling Overall the breakfast area was busy and not very clean when we were leaving at 9:00 am I would recomend this location, but not if you have small children as the beds are too high and the tub is slippery

2. Fairfield Inn & Suites by Marriott Des Moines Urbandale (2-star hotel)

About this hotel

A mile from Interstate 35, this unpretentious hotel is also 6 miles from Living History Farms, 13 miles from Des Moines Art Center and 16 miles from the Iowa State Fair.Bright, casual rooms have free Wi-Fi, flat-screen TVs, and desks with ergonomic chairs. All provide microwaves and minifridges, plus tea and coffeemakers. Suites add separate living areas with pull-out sofas.Complimentary perks include parking, and a breakfast buffet served in a colorful dining room. There’s also an indoor pool, a hot tub and a 24-hour fitness room, as well as a convenience store.

Things You Need to Know

  • 11 min drive to Living History Farms
  • Guests liked the friendly service
  • Guests mentioned hot tubs 10 times

Feedback From Real Customers

Robin Anderson

This was a great place to stay It is right off the interstate and easy to get to It is located by other hotels, gas stations, and restaurants

Easy accessto West Des Moines and downtown The rooms were updated The bedding and bathroom were clean The service at the front desk was excellent Tommy helped us out a bunch of times andwas always incredibly friendly The pool is on the smaller side but great for kids

3. Hampton Inn West Des Moines Lake Drive (3-star hotel)

About this hotel

A 1-minute drive from Interstate 80, this traditional hotel is 11 miles from downtown Des Moines and Water Works Park.All rooms offer contemporary decor and flat-screen TVs with HD channels, plus free Wi-Fi, full work desks (plus ergonomic lap desks), coffeemakers, minifridges and microwaves. Some also have sofa beds and whirlpool tubs. Suites cater to the hearing impaired.Freebies include parking, a breakfast buffet and to-go weekday breakfast bags. There’s an indoor pool, a hot tub and a fitness center, as well as a business and event center.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 8 min drive to Clive Aquatic Center
  • Guests praised the friendly service
  • The fitness center has weight machines
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Melissa Meggers

Wonderful! We stayed for the past three nights and just had a great time The staff was very accommodating and friendly The breakfast was amazing, a very nice hot breakfast 🙂 We were there with a baseball team for state tournament and it was just a great experience for everyone

The rooms were clean (a bit small) but clean! The beds are very comfortable and this was just a great experience overall I would definitely recommend!

Esther Johnson

The place was the cleanest of any hotels that I have slept in for years! We walked into our room and were met with a wonderful fresh smell! The room was quiet and we slept the best we have ever slept on the first night at a new place/bed The breakfast was very good The hostess did a wonderful job of keeping things supplied and counters wiped clean

Thank you so much!

Danielle Stephens

I am quite disappointed with my stay at this hotel, the staff was amazing but my review is regarding the hotel and lack of amenities itself I generally stay at the Hampton Inn on Mills Civic and there are many differences This hotel does not allow you to change the input on the TV (I usually bring a fire stick to watch the shows my kids and I like and my kids like to play their Nintendo switch) they literally locked the menu so you are forced to purchase movies and shows, anything worth watching you have to pay for

This hotel also does not have a microwave in the room, breakfast is also less robust than the one on Mills Civic, the rooms are smaller and the water does not get very hot in the shower I definitely will not stay at this hotel again and will stick with the Hampton Inn I am used to on Mills Civic, I just hope these changes were not a corporate initiative negatively impacting this whole chain of hotels

4. Econo Lodge Ankeny – Des Moines (2-star hotel)

About this hotel

This simple, low-rise hotel is off Interstate 35, 7.5 miles from Adventureland amusement park and 10.2 miles from the Wells Fargo Arena.All rooms have en suite bathrooms with showers, as well as free WiFi, flat-screen TVs, microwaves, minifridges and coffeemakers.A complimentary hot breakfast buffet is provided, and there’s an indoor heated pool and free parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 13 min drive to Adventureland
  • Guests praised the friendly service
  • Guests mentioned pools 12 times
  • Guests praised the breakfast

Feedback From Real Customers

Teresa W

Breakfast

I’ll come back to that 🙂 Staff that greeted us about 10 pm was cheerful and helpful Room was clean, in good order, well supplied, comfortable A/C worked very well Keep in mind that this doesn’t pretend to be a luxury hotel, and they don’t charge luxury prices It was quite reasonably priced compared to other local options Morning staff was also cheerful and helpful Breakfast bar was amazing! Great selection of appealing food! I normally just go for a hard-cooked egg and waffle (in spite of the usual mess) The sausage patties were excellent! My husband liked the eggs, biscuits, and gravy, too Sweet rolls were fresh Breakfast bar was checked, cleaned and re-stocked regularly Even the waffle maker was kept clean! We liked it so much we stayed again on our return trip a couple nights later 🙂

5. Holiday Inn & Suites Des Moines-Northwest, an IHG Hotel (3-star hotel)

About this hotel

Located next to the intersection of I-35 and I-80, this modern hotel is 11-minutes’ drive from Camp Dodge.Straightforward rooms come with flat-screen TVs and desks, plus stereos and coffeemakers. Kids 19 and under stay free with an adult, plus there’s free WiFi in every room, as well as a choice of hard and soft pillows. Suites add separate living spaces with pull-out sofas, kitchenettes and whirlpool tubs.The facility also offers a restaurant and bar serving Irish-American dishes (where kids 12 and under eat free), plus an indoor pool and a fitness center. There’s also a full conference center and a free shuttle within a 2-mile radius.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Some guests complained about the bathrooms
  • 12 min drive to Living History Farms
  • Guests liked the friendly service
  • Guests mentioned hot tubs 13 times
  • The fitness center has elliptical machines and treadmills
  • Guests liked the indoor pool

Feedback From Real Customers

Sarah Balleweg

Decor and carpet dated, but clean Rooms clean Pool is good size

Moved to a different hotel only because we had to pay for breakfastwhen we could go to another hotel same price free, breakfast I really hope that the ladies that were cleaning tables got part of the top we left our “server” the ladies checking on customers and busin tables were customer friendly and just all around sweet to us 🫶🏽

Courtney Linell

This hotel is pretty much what I expect from a Holiday Inn – not the most upscale hotel, but clean and serviceable for my weekend stayI didn’t have the opportunity to take advantage of the amenities while here, but the rooms were comfortable enough and reasonably well keptThe hotel has good access to the freeway, and is centrally located to a lot of the Des Moines suburbs

If you’re looking for an economical stay, this is a solid option

Matt Plumley

Staff was friendly but that was about it for this location The pool was full of green algae in the bottom of it and the ceiling of pool is failing apart The room was ok but not very clean

A guest puked in the pool the night prior and no one closed it off so people were swimming in it Every morning the pool area was not cleaned or picked up Swim diapers were on the ground and no towels were available Nice and big hotel but needs a lot of TLC to get it back up to standards

6. Hampton Inn & Suites Des Moines/Urbandale (2-star hotel)

About this hotel

Looking out across fields off I-80, this straightforward low-rise hotel neighbored by restaurants is 6 miles from Living History Farms, a 500-acre site with an 1875 village.The relaxed rooms offer free Wi-Fi, flat-screen TVs, and tea and coffeemaking facilities. They also have microwaves and minifridges. Suites add wet bars and living areas.Hot breakfast and parking are complimentary. Other amenities include a gym, plus an indoor pool and a hot tub. There’s also a casual lobby lounge.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • The rooms have TVs
  • 8 min drive to Living History Farms
  • Guests praised the friendly service
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

G. H. Montgomery

Friendly, helpful staff, a clean room with a solid water pressure/temperature shower, and a spacious room were all definitely benefits of staying at the hotel The breakfast was hot and offered pre-pacjaged convenience pastries for folks on the go They helped me out when my departing flight was shifted by 8h and allowed me a very late check-out

The hot tub was an excellent temperature and its timer functioned perfectly

Jon Wayes

King suite was on-par with the quality I’d expect for the investment made Large, spacious, very clean and a friendly staff around the clock One of them provided me with a late check out upon request which was desperately needed

Aside from the “Premium” wifi that lagged & cut out about 10x within my first hour, I was pleased with my overall experience and look forward to my next stay at this chain

7. Sleep Inn Waukee-West Des Moines (2-star hotel)

About this hotel

Set 1 mile from I-80, this straightforward hotel is 9 miles from Raccoon River Park and 8 miles from the Clive Greenbelt Trail.Unassuming rooms have Wi-Fi and TVs, plus coffeemakers, microwaves and minifridges. Some have sitting areas.Breakfast and parking are available. Amenities include a convenience store, plus a gym and a heated indoor pool. There’s also a coin-operated laundry and a 24-hour business center.

Things You Need to Know

  • Guests praised the unassuming rooms
  • 11 min drive to Living History Farms
  • Guests praised the service

Feedback From Real Customers

Veronica Russo

My husband and I were traveling from CT to CA and this was one of our stops along the way This is by far the best place we have stayed at in a while, even compared to hotels in our old local area Checking in took less than 5 minutes and the front desk staff was super friendly, room was super clean, bed was comfy, they have nice big TVs, a spacious shower and complimentary breakfast! 10/10 would recommend!!

Andy Zillins

Very nice hotel Had a few moment of confusion trying to identify the hotel as one sign says “Mainstay” and I missed the other sign that said “Sleep Inn” Only weird part for me was the area along the Parkway

Few food places and at 8pm they were closed The area seems too new to have any depth of choices Knowing that, I’d stay here again

8. TownePlace Suites by Marriott Des Moines West/Jordan Creek (3-star hotel)

About this hotel

At the edge of the Jordan Creek Town Center shopping mall, this relaxed all-suite hotel is 5 miles from Living History Farms and 7 miles from the Des Moines Art Center.Unfussy, warmly decorated studios offer free Wi-Fi, flat-screen TVs and desks. All feature sitting areas with pull-out sofas, as well as kitchenettes. The 1- and 2-bedroom suites have separate living rooms.Complimentary amenities include parking and hot breakfast. There’s an indoor pool and a fitness room, in addition to a lobby lounge with a fireplace and a flat-screen TV. There’s also a picnic area offering BBQ grills.

Things You Need to Know

  • Guests liked the clean rooms and praised the kitchenettes
  • 11 min drive to Living History Farms
  • Some guests complained about the bathrooms
  • Guests mentioned refrigerators 12 times
  • Guests mentioned “shopping malls” 19 times
  • The fitness center has weight machines
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Nathan Peyer

Pros: The room itself was updated, clean, and comfortable One of the nicer Marriott rooms I’ve stayed in for comparable price range The staff was very friendly at check-in and throughout the stay and plenty of parking

Cons: Hallways and common areas were not that I expect out of Marriott Very dark and poorly lit The walls and doors in the hallways had black scuff marks (very noticeable when all the doors and trim are white) all over the place; a little Magic Eraser can go a long ways Aside from the waffle station, the breakfast looked unappetizing (egg whites seemingly swimming in egg juice) and off-colored breakfast sausage

Travis Olives

Newish Marriott Shares the edge of a parking lot with a local mallOverall, clean and well-kempt

Our room – 2 bedroom suite with kitchenette – was fineA few things that we liked: easy checkin Quiet location Quite clean The suite itself was set up excellently for our family of 6 Breakfast was adequate with standard prefab hire food, but don’t expect more than that Hearty selection of milks, soy milks of varied kinds (chocolate, skim, 2%, etc)A few things that were lacking: the heat had clearly not been on, and the room was in the high 50s to low 60s (early march) when we arrived, and since we arrived late in the evening, this made bedtime hard for the kids They were cold Front desk staff readily brought an extra blanket, but it wasn’t too welcoming A light was out on the ceiling, a bit irritating but no big deal TVs had obviously been screwed around with (bolted to the tables, which felt a bit off) and I spent 10 minutes futzing with the wiring to make the cable work Finally, the bathroom was huge, which was great (maybe an ADA room that I didn’t realize?) but peeling paint and a moderately good shower headNo huge downer staying here but overall will probably look elsewhere next time we cruise through from Minneapolis

Debbie Dahl

This hotel is still using covid as an excuse not to service your rooms No rugs in the bathrooms and staff doesn’t make beds or replace towels Standard mediocre breakfast

Good Location Paying $250 per night for a room seems like some service should be included They don’t even replace toilet paper And the front desk doesn’t answer their phone This is like camping out Please note that their description claims that they refresh your room every day including towel changes and making your bed Not true VERY Cheap

9. Extended Stay America – Des Moines – Urbandale (2-star hotel)

About this hotel

Less than a mile from Interstate 35, this unpretentious all-suite hotel is 3 miles from a museum at the Living History Farms and 4 miles from the Des Moines Children Museum.Straightforward suites offer free Wi-Fi, flat-screens and kitchenettes. Upgraded suites add living areas with sofabeds. Kids age 17 and under stay at no charge in a parent’s suite.Continental breakfast is complimentary. There’s also a 24-hour coin-operated laundry. Parking is available, and pets are welcome for a surcharge.

Things You Need to Know

  • 7 min drive to Living History Farms
  • Guests praised the friendly service

Feedback From Real Customers

M. E. Zinkevichius

The staff was extremely sweet I would give the staff 5 stars However, the quality of the rooms and the building itself is not up to par

The fire alarm went off every so many minutes The floor in the room was sticky, it had a weird smell, and the rack to hold the towels was broken in the bathroom There were brown stains on the bathroom ceiling Quite frankly, the room didn’t really look clean

A HK

This hotel is a horrible experience! It is advertised as clean and comfortable, but in reality, it is the opposite Oh boy, this is the dirtiest hotel I have ever seen! The kitchen drawers are full of garbage and messy Bathrooms are moldy, with yellow stains, and gross

Bed sheets are gray Red stains on the carpet that look like blood! I was shocked as I entered the room Unfortunately, I booked it through Expedia, where I saw a lot of good reviews, which tricked me into being nice and clean rooms as advertised Please do not fall on good reviews as they don’t represent honesty and truth When discussing with the manager, she said red stains on the carpet can be something else and not blood! She didn’t even question that there were red stains on the carpet Not a place for a family or kids

thinknic

Drove 10 hours across the country only to have my reservation cancelled with no notice as I pull into the parking lot They were “overbooked with maintenance issues” Extended stay America took my reservation, but left me with no place to stay in a city I’ve never been to

Don’t let this happen to you, DO NOT DO BUSINESS WITH EXTENDED STAY AMERICA

10. Best Western Premier Ankeny Hotel (3-star hotel)

About this hotel

Off I-35, this straightforward hotel on a lake is 7 miles from Adventureland Park, and 4 miles from Margo Frankel Woods State Park’s hiking trails and playgrounds.The relaxed rooms have work desks, flat-screens and free Wi-Fi, plus minifridges, microwaves, and tea and coffeemakers. Suites add living areas with sofabeds. Children ages 17 and younger stay at no charge with an adult.Amenities include free breakfast, an indoor pool and a gym, as well as a bar.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • 13 min drive to Adventureland
  • Guests praised the service
  • Guests mentioned beds 16 times
  • Guests mentioned pools 10 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Raquel Gitch

2 things I didn’t like The lack of a solid shut of our restroom door and the breakfast However, the location is great, Ashley at the front desk was helpful, the outside patio was a great place to host our group of families and the beds were about the most comfortable hotel bed I’ve slept in for as long as I can remember

We will return

11. La Quinta Inn & Suites by Wyndham Des Moines West Clive (2-star hotel)

About this hotel

Off Interstates 35 and 80, this modern, colorful lodging is a 6-minute drive from Living History Farms and a 26-minute drive from Veterans Memorial.The brightly decorated rooms include pillow-top mattresses, free WiFi and flat-screen TVs with HD channels, plus coffeemakers. Upgraded rooms add minifridges and microwaves, and suites also add sofas or kitchens. Kids 18 and under stay free with a parent or grandparent.Free continental breakfast and parking are offered, as well as an indoor pool and a fitness center. There are also laundry facilities and 1 meeting room.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 6 min drive to Living History Farms
  • Guests praised the service
  • Guests mentioned “waffles” 11 times
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

3ch0

Service was excellent and personalized It is nice when treated as a person not just a jobRoom was nice and clean

Pleasantly surprised to find usb charging portsFree breakfast was the best I’ve ever had with any free hotel breakfastI would most definitely stay here again and will look for Wyndham owned places on future vacations

Elizabeth Watnem

The hotel itself is amazing overall The room was newly renovated and very clean The free breakfast had lots of options and was the best hotel breakfast I’ve seen

The pool was nice and the outdoor area was very nice However, every single employee I interacted with was really rude When I checked in, the man just said “credit card, ID” He didn’t tell me about the room location, pool hours, wifi info, or anything else Very few words Then when I checked out, the heavy set female was really snarky We left and went to a different hotel for our 2nd night and probably won’t be back here solely based on the employees attitudes

12. Hilton Garden Inn Des Moines/Urbandale (3-star hotel)

About this hotel

This suburban hotel is less than 8 miles from Beaver Creek Golf Course and under 11 miles from downtown Des Moines.All rooms offer contemporary decor, custom-designed beds and flat-screen TVs with premium cable, plus minifridges, microwaves and free WiFi. Some have pull-out sofas. Suites add separate living areas, and some have whirlpool tubs.A cooked-to-order breakfast is available (fee), and there’s an American restaurant, as well as a lounge, outdoor patio and 24/7 convenience mart. Guests can visit a fitness center, indoor pool, whirlpool and sauna. Additional perks include meeting rooms and a business center, plus free parking.

Things You Need to Know

  • Guests liked the clean rooms, which have minibars
  • 9 min drive to Living History Farms
  • Guests praised the service
  • Guests liked the American restaurant
  • Guests mentioned lobbies 16 times
  • Guests liked the breakfast
  • One of the few hotels in the area with a casino
  • Guests praised the hot tub

Feedback From Real Customers

Jan Gatzke

We love staying at Hilton Garden Inns because we know wherever we are in the country, we know that we will have a quality hotel stay Our disappointments with this particular hotel was the room upkeep and pool Our room was a king suite and while the overall furnishings were clean, as soon as we laid on the bed, there was a streak of white paint on the popcorn ceiling attempting to cover up stains

Paint the whole ceiling, not just a small section (Besides, the paint didn’t come close to covering up the stains) We were also very disappointed in the size of the pool Seriously the hot tub was just slightly smaller than the pool Add 4 people, and that pool was packed For such a large hotel in a metropolitan area, the size of the pool was a joke With having kids, we probably won’t stay here again

Angela Libertini

The front desk staff were incredibly rude and unorganized We paid for a premium room with snacks to be refreshed daily We stayed for a week and nothing was comfortable or easy

Every time we made a request or asked for service, the front desk argued or made excuses that later we were told different explanations by other staff The hotel is older than others in the area and overall not as clean There was minimal room to unpack our suit cases to make it easier while staying with young children Most evenings when we arrived after a long day visiting family, there was no hot water in the lobby The one night there was hot water, there weren’t any tea bags The pool was cleaned on July 4th during regular open hours around mid morning We had planned the day around letting the kids play in the pool before lunch and naptime at my grandma’s house One of the treadmills was partially broken Overall, the staff didn’t take pride in their hotel and didn’t care about making their guests feel welcomed

13. Hotel Renovo (3-star hotel)

  • Address: 11167 Hickman Rd, Urbandale, IA 50322
  • Phone: (515) 276-1126
  • Ratings: 4.5 (476 reviews) Excellent
  • Website : Hotel Renovo
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Polished, rustic-chic hotel with an indoor pool, a fitness center & a trendy lobby bar.

About this hotel

This polished hotel with a country-chic vibe is 8 miles from the Des Moines Art Center, 10 miles from bars and restaurants in downtown Des Moines and 19 miles from Adventureland Amusement Park.The streamlined rooms feature free Wi-Fi and flat-screen TVs, plus minifridges and coffeemakers. Upgraded suites add lofts, kitchenettes, pull-out sofas, dining areas and/or board rooms. Room service is available.Amenities include a trendy lobby bar serving breakfast and dinner. There’s also a 24-hour fitness center, and an indoor pool with floor-to-ceiling windows.

Things You Need to Know

  • Guests praised the rooms
  • 4 min walk to Living History Farms
  • Guests praised the friendly service
  • Some guests complained about the restaurant
  • Guests mentioned lobbies 16 times
  • Guests praised the fitness center
  • Guests praised the indoor pool
  • One of the few hotels in the area with a spa

Feedback From Real Customers

C.

Enjoyed my stay here; beautiful and well kept facilities Room was spacious and had excellent accommodations (only thing missing were the complimentary travel sized dental hygiene products) TV had local and cable channels (only thing to make it better is to install smart TVs so folks can stream their favorite subscriptions)

Pool was large and clean Hot tub was wonderful Outdoor patios are great for relaxing My only complaint is that the breakfast wasn’t complimentary and it wasn’t clearly stated that it wasn’t Me and other guests were surprised to be billed, but $11 isn’t much, just wish they were clearer about that Scones were some of the best I’ve ever had There’s also a bar on the first floor Staff is very friendly Prices are currently affordable and reasonable for the offerings Overall, a great experience and will return

John Pienta

Google listed this as a “three star hotel” I feel that’s a huge undersell I was put up here for an interview, so I’m not able to comment on pricing, but the service, and amenities are truly second to none when it comes to hotels I’ve stayed at in Iowa and even the Midwest in general The pool is huge, clean and well maintained, the gym is in excellent shape and has a pretty good variety of equipment

The king room I stayed in was spacious, and beautiful The staff consistently went out of their way to make sure I was well taken care of and my needs were all metI would highly recommend Hotel Renovo to anyone

Kelda Hankins

Overall, I was disappointed with this room from time of our arrivalRoom Issues:1 The shower head and handle were loose and rattled

It felt like this issue came from the lack of any sort of mount/restraint on the water pipe servicing the shower2 The shower door had seals installed in such a way that water hitting the glass just drained to the floor outside the shower Made for a slippery exit the first time I used it3 Carpeting on the stairs was frayed at the edges and looked to be coming up a bit at the corners4 Paint/caulk all over the chandelier’s bulbs5 Large stains on the rug downstairs6 The mini fridge couldn’t be shut unless it was dragged out from under the counter, and it didn’t seem to be able to chill anything even though it showed the right temperature7 Got woken up a bit after 8 am by some very loud housekeeping staffPayment Issues:The card used to book my rooms online was NOT the card they charged for final room payment even though the reservation listed that card as the “Payment Method”A family member checked in early and provided their card for the damage deposit, as is normal for every hotel That family member ended up being charged for the deposit AND the entire stay even after being told that the card they provided was only for deposit at check-inFurthermore, I called the hotel before our stay to confirm that this family member could check in early and use their card for the deposit, but my card was to be charged for the roomsApparently, it is the hotel’s policy to charge the rooms to the card used for the deposit regardless of the card used to book, and regardless of my phone calls to explain the early check-in situationStuff We Really Liked:1 Loft room was pretty neat and felt less like a plain old hotel room Particularly good room for a small group to hang out in2 Pool/hot tub were nice and quite large There was even an adult only time in the late evening3 Lobby was VERY nice Nice seating, itty bitty bar, nice breakfast hall(?)4 Bed was quite clean and comfortable5 Room had full-sized sink, a microwave, and a mini fridge Probably would have been good for a longer stay6 Breakfast scones! <37 Room had giant windows and the hotel was on a high(ish) point in the city so the view was niceConclusion:The payment issued can probably be chalked up to a series of miscommunications and my failure to confirm which card was being used upon check-out, but I had thought I'd already made arrangements with the hotel to handle itSome of the room issues were noticeable enough to make the recent remodel feel a bit shoddy, but we liked it overall and would probably stay again

14. Country Inn & Suites by Radisson, Des Moines West, IA (3-star hotel)

About this hotel

This traditional hotel off I-35/I-80 is 3 miles from Jordan Creek Town Center mall and 10 miles from sporting events at Wells Fargo Arena.Relaxed rooms come with free Wi-Fi and flat-screen TVs, in addition to minifridges, microwaves and coffeemakers. All have work desks and pillow-top mattresses. Suites add wet bars and separate living areas. Upgraded suites also feature whirlpool tubs.Parking and a hot breakfast buffet are complimentary. Other amenities include an indoor pool, a hot tub and a gym, plus a convenience store, a business center and guest laundry facilities. Pets are accepted for a fee.

Things You Need to Know

  • Guests mentioned the rooms are large
  • The rooms have TVs
  • 6 min drive to Clive Aquatic Center
  • Guests praised the breakfast
  • Guests liked the indoor pool and praised the hot tub

Feedback From Real Customers

Lilo Santos

Great little hotel Rooms were very clean and tidy The faucet was loose in the bathroom but everything else was nice

The pool is very large with lots of windows for some nice light The location was a bit confusing as there are two hotels right next to each other The tall sign looks like it is for the adjacent hotel There are two restaurants within walking distance The room came with three sets of towels so if you’re traveling with more than that you’ll have to ask for more towels

Thomas Slater

It was kind of gross

without getting into too much detail The toilet seat was not cleaned (let’s just say that) The table was sticky with I’m not sure what Pillows and sheets were stuffed into drawers that wouldn’t stay shut Due to the number of people in our room, we’d requested a pull-out bed with additional linens We got neither The room itself was in some sort of remodeling purgatory, and smelled of a musty basement and an old ash tray It may have been tolerable had they’re not been 1,372 kids running up and down the halls day and night Oh, did I mention the TWO times someone though it funny to pull the fire alarm at 12:45am and again at 2:15am? Yeah, good times When I tried calling to the front desk to convey our concerns, no one answered When we went down to the front desk to inquire about a different room, no one was there I only saw one young lady running around doing everything for the entire hotel the entire length of our stay She’s a saintshe deserves better Do better, Country Inn Waste Of Money

Heidi R

One evening I had asked for my room to be cleaned and fresh towels for the next day while I was out I went about my business the next morning looking forward to fresh towels and the garbage haven been taken out Sadly no one came in to provide the service I had requested

Other than that it is a nice place to stay – very nice breakfast each morning and access to their computer & printer My room was great, although the tub bottom is very slippery and I fell trying to get out of the tub (broke 2 ribs 😫)

15. Revel Hotel Des Moines Urbandale, Tapestry Collection by Hilton

About this hotel

In a busy commercial area off Interstate 80/Interstate 35, this relaxed hotel in a modern building is a 5-minute walk from farm exhibits at the open-air museum, Living History Farms. It’s 7 miles from Des Moines Art Center and 10 miles from State Historical Museum of Iowa.Warmly decorated rooms feature free Wi-Fi, flat-screen TVs and sitting areas, as well as minifridges and Keurig coffeemakers. Upgraded rooms add living areas and dining tables. Room service is offered.Parking is complimentary. Other amenities include a fitness center, and a vibrant bar with a billiard table and a patio. Breakfast is available for a surcharge.

Things You Need to Know

  • 5 min walk to Living History Farms
  • Guests praised the service
  • Guests mentioned beds 10 times
  • One of the few hotels in the area with a casino
  • Guests praised the vibrant bar

Feedback From Real Customers

rhonda haynes

I only spent one night in the hotel with my mother who’s 88 and my two daughters 21 and 23 We also had our dogs with us two Boston Terriers We booked through Priceline online because we were unfamiliar with the area, just traveling through

If I ever come through that way again I will definitely stay at the Revel again the rooms were very nice clean the beds were comfortable I love the pillows The bar was very nice everyone was so friendly all the patrons and employees wish we could have stayed longer Did not really get to experience any of the amenities of the hotel like the weight room or the pool Etc but the breakfast was phenomenal very basic very tasty

Raymond Waller

This was a wonderful place to stay The staff was kind and conversational every time we had questions The rooms were amazing and I think the bed was the most comfortable of any hotel I’ve stayed in

Highly, highly recommend! We brought our bikes, and this location is only a few blocks away from an amazing bike trail network We were able to bike from here to downtown every night!

Danielle Majors

I booked this hotel for my parents who were in town visiting I had never been in this hotel and simply booked it based on reviews! When I went to the hotel to meet up with my parents, I was really impressed with the ambiance they have when you walk in! The rooms were very spacious (in my opinion) and there was a nice seating area in their room where we could sit and talk vs sitting on the beds and talking

I will definitely book this hotel again!

16. TownePlace Suites by Marriott Des Moines Urbandale (3-star hotel)

About this hotel

Off Interstate 35/Interstate 80, this unpretentious all-suite hotel is a 5 miles from exhibits at the 500-acre Living History Farms and 11 miles from events at Wells Fargo Arena.The relaxed studios have free WiFi and flat-screen TVs, and feature sitting areas, and kitchenettes with dishwashers. Some offer pull-out sofas and/or living rooms.A hot breakfast buffet and parking are complimentary. Other amenities include a convenience store, a BBQ area, an indoor pool and a 24-hour fitness room. Coin-operated laundry facilities are on-site.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • Guests praised the beds
  • 9 min drive to Living History Farms
  • Guests praised the service, which has a concierge
  • The fitness center has weight machines
  • Guests liked the indoor pool

Feedback From Real Customers

Sugar Laing

Booked this place pretty last minute on the day of Booked for Thursday to Saturday; the two bedroom suite It’s very spacious

I appreciate having the fridge, stove, microwave, and dish washer The burners on the stove are messed up and off center But 2 of the 4 are okay to use It comes with very basic utensils and plates You can’t cook too much, but just enough The dining room table is nice, comfortable couch and chairs, TV tray is nice for the couch, two bedrooms are just fine (comfortable beds), and bathroom is a ful bath with tub Bedrooms are a bit small to fit a pack n play or portable crib in; but we just pushed the bed off center and made it work I was informed breakfast is 6am to 9am and the pool is open Customer service at the front desk was acceptable

Jack Batson

What a nightmare after a 13 hour drive and looking forward to a relaxing evening Non personable check in and walked in to a sauna of a room 405The HVAC was trying but could not get the room below 74 humid degrees

The filter and coils were plugged solid with some sort of yuck and I tried cleaning both to help, pictures can be provided The window would not fully close so I used a kitchen knife to wedge under the bottom to close the gap a bit Plastic bag frozen to the bottom of the freezer, vent in the bathroom kept making a rhythmic clanking noise, fan off or on, some sort of device on the wall that would blink a bright green 20 times and then stay on for a period and then go back to blinking Asked for another room and wanted to inspect it first which for some reason could not be done because there was only one employee there for some reason?? I called Marriott customer service and they were no help Needless to say we both had a sleepless night listening to the overworked HVAC and that is also how I know the device on the wall blinked bright green, kind of like counting sheep, from not being able to sleep, I did throw a towel over it to soften the strobe effect We finally gave up early in the AM and got the heck out so we could enjoy the coolness of the vehicle AC and push through to Detroit The was a debacle of a Marriott stay and I stay at a lot of Marriott properties for work and pleasure The facility is well past it prime and unfortunately we had to experience this after a long day on the road

17. Comfort Inn & Suites Event Center (2-star hotel)

About this hotel

Off Interstate 235, this straightforward hotel is a 4-minute walk from Iowa Events Center and 1.2 miles from Des Moines Botanical Center.All rooms have en suite bathrooms, as well as free WiFi, coffeemakers, desks with ergonomic chairs, and flat-screen TVs. Suites, all with separate living areas, add extras like whirlpool tubs, river views or wet bars.Free hot breakfast is provided, as well as complimentary coffee. Other amenities include an indoor pool, an exercise room and a meeting room, plus free parking for cars and buses.

Things You Need to Know

  • Guests liked the clean rooms and the beds
  • Walking distance to World Food Prize Hall of Laureates and the Civic Center of Greater Des Moines
  • Some guests disliked the bathrooms
  • 16 min drive to Des Moines International Airport
  • Guests praised the friendly service
  • Guests praised the breakfast
  • Guests liked the river views
  • Guests liked the indoor pool

Feedback From Real Customers

Feyre Fay

At least the power workedA pipe burst which resulted in no water for our basic needs

Not to mention them towing the car causing a check engine light to come up, they told us to move it once, which we did, then they forcibly moved it without telling us later on Also! the pool was fairly humid and decrepit looking – also the person vacuuming right out side our door and down the hall from 630 am to 730 am was not great Additionally, breakfast was cancelled which is the reason we booked here Lastly, the room was very noisy with the cars driving nearby If your looking for a place to sleep in comfort the comfort inn is not the placeBut hey we got a refund that we had to jump through a hoop and a half to get

TJ

Check in time was 3pm showed up at 3:30pm with a reservation and room still wasn’t ready Front desk didn’t offer any reason or compensation for us to have to wait 30 min to clean the room Didn’t offer anything

One of the most expensive rooms they offer Just over all bad customer service Room was ok Kinda outdated for the cost Bed was ok but the pillows where really small Breakfast was also not great Went down at 6:30am when it opened at 6pm was enough food but it wasn’t hot Scrambled Eggs and sausage was all cold I wouldn’t suggest or stay again

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