pet friendly hotels in Kenner, LA

1. City House New Orleans (3-star hotel)

About this hotel

A 2-minute walk from a streetcar stop, this funky hostel on a side street in the French Quarter is a 12-minute walk from lively Bourbon Street.Simple mixed-gender dorms sleeping up to 12 people come with free Wi-Fi, bunk beds and shared bathrooms. Snug private rooms are available. Upgraded rooms add cable TV, coffeemakers and minifridges, plus sitting areas and sofabeds.Tea and coffee are complimentary. Other amenities include a communal kitchen with vibrant murals and a dining/lounge area, as well as games, movies, a library and lockers. There are also regular evening events.

Things You Need to Know

  • Guests praised the kitchenettes
  • Walking distance to the St. Louis Cemetery No. 1 and the Audubon Butterfly Garden and Insectarium
  • Guests mentioned the rooms are unclean
  • Guests mentioned the bathrooms are unclean
  • Guests liked the friendly service
  • Guests mentioned “Bag” 12 times
  • Guests praised the nightlife
  • Guests praised the bar

Feedback From Real Customers

Adazia Mellott

Not the best hostel out there, and I’ve stayed at a few If you’re in a bedroom with windows to the street, any street, (and I think like all the rooms face that way) you will be up all night long listening to people blasting music from LED cars, and if you’re lucky enough, there will be the beautiful sounds of the garbage truck picking up the trash in the wee hours of the morning And they take f o r e v e r to collect all the trash

And the hostel was kinda gross, do not recommend Like dirty walls, limited AC, and I questioned the clean state of the bed linens

Lisa Jiardini

Hostel right off Canal Street in the heart of NOLA Bunk bed for two room had only the said bed, a high top table and two stools, but also an air conditioner Plugs plenty for phone charger

Biggest issue is bathroom: wish they had separate toilets from shower rooms as I couldn’t always use bathroom when I needed to plus it could get messy with paper towels flowing out of the garbage can and on to the floor Only one sink in communal kitchen area was difficult at breakfast time But for the money, really not bad place to stay although they are a real stickler with 3pm check-in time! Your code only works right at 3pm!

Maina005

You know to expect simplicity and shared spaces when you book a hostel But you can also expect comfort, cleanliness and convenience Unfortunately, none of these expectations were met

The bed was so old that any movement would make an incredibly loud and annoying sound whenever me or my roommates would move No hangers, no lockers inside the rooms, no personal bedlight, and no space really to put your luggage somewhere Showers didn’t look so clean to me and restrooms are mixed Wifi down most of the time and barely working in the rooms Also, no windows anywhere in the hostel… a bit strangeThe stars are for the staff who was incredibly nice and welcoming Would not recommend a stay there though

2. Hilton New Orleans Airport (3-star hotel)

  • Address: 901 Airline Dr, Kenner, LA 70062
  • Phone: (504) 469-5000
  • Ratings: 4.1 (1468 reviews) Very good Eco-certified
  • Website : Hilton New Orleans Airport
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Modern hotel with a free airport shuttle, plus a restaurant, outdoor pool & meeting space.

About this hotel

Located across the street from Louis Armstrong New Orleans International Airport, this modern airport hotel is also a 12.5-mile drive from downtown New Orleans.All rooms offer traditional decor and custom-designed beds, plus 37-inch flat-screen TVs and WiFi (fee).Amenities include a relaxed restaurant with courtyard views, a buffet breakfast (surcharge), a sports lounge, a 24/7 fitness center and an outdoor pool and hot tub. There’s also a business center and over 21,000 sq ft of meeting space, plus a free airport shuttle service.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 16 min drive to City Park
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 31 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Franz A.

Breakfast variety: 4 items: Omelet 2 different ways, oats (petite portion), fruit (petite portion as well) and coffee (lousy) or waterMy wife tripped over a loose floorboard (a 50 cm sharp piece of wood had partially splintered off from the wooden floor transition piece) leaving the breakfast area on the way to the hotel lobby After 10 minutes, the receptionist finally brought some band-aids and disinfection cream

Apology from the hotel? — Nothing Would they immediately repair it? No! The next day it was still the sameRoom: the extraction fan in the bathroom did not work The only way to get any fresh air into the room was to keep the door forced open with the luggage rack Absolutely terrible place We are so glad to be back in Germany Even a 2-Star Hotel here is better than the Hilton in the US They wouldn’t dare to have a breakfast area without a Buffet spread Value for money? The 5-day stay in the Hilton cost much more than the entire airfare for us two from Germany to New Orleans and back, but we had to visit this town to attend the funeral of my wife’s mother

Jeremy Bell

The carpet in our room was sticky I don’t want to make any guesses as to why, because I’m sure that would gross me out even more We also experienced sub-par customer service during our stay

When we arrived at the hotel, there was a security guard behind the counter that looked like a desk agent When I approached him to check in, he didn’t look at me or talk to me The other person behind the counter had to notify me that I was talking to the wrong person It would have been nice if he could have had the common courtesy to at least look at me and motion in the direction of who I should be speaking to I’m not sure what kind of security he’s providing if he never looks up Also, the front desk did not answer my questions clearly or provide accurate information about the airport shuttle I was told it ran every 15 minutes, but it was closer to every 30 minutes with how slow the shuttle operated At least it was free Lastly, to no fault of the Hilton, this hotel is no longer next to the airport Travelers should be aware that the shuttle to and from the airport takes about 10-20 minutes The only thing that this hotel is close to is the airport car rental facility It’s directly across the street, and you can walk to it If you aren’t renting a car, I’d suggest staying at a different hotel that’s closer to the airport that has better rooms and customer service

Heather Verret

Review for airport parking only: used their parking service when our usual wasn’t available Registered online & prepaid for 3 days of parking

You have to go inside the hotel lobby to check in & get a tag to place on your dashboard for the duration of your staythere was a short wait upon arrival, so definitely allow for extra time for that Also allow for extra time as the shuttle ride to the airport is about 10 minutes, plus an extra 10 or so to load everyone & their luggage The process isn’t as speedy as lots closer to the terminal, but if you allow for extra time this is definitely a good, convenient option Cost is about the same as other lots Drivers were also extremely courteous & went out of their way to assist others, which was appreciated

3. Courtyard by Marriott New Orleans Downtown/Convention Center (3-star hotel)

About this hotel

An 8-minute walk from the Saenger Theatre, this relaxed hotel is also 10 minutes’ walk from eateries and jazz clubs in the French Quarter.Understated rooms feature flat-screen TVs, free WiFi, and tea and coffeemakers equipment. Suites add separate living rooms with pull-out sofas. Upgraded rooms add pull-out sofas. Suites, some with exposed brick walls, come with separate living rooms and/or whirlpool tubs.Meals and cocktails are offered in a chic bistro set inside a lobby. An outdoor pool has a sundeck with sunloungers, umbrella-shaded tables and a hot tub. There’s also a fitness room, a business center and 3,872 sq ft of event space.

Things You Need to Know

  • Walking distance to the Contemporary Arts Center and The National WWII Museum
  • Some guests complained about the bathrooms
  • 8 min walk to nearest transit
  • Guests mentioned casinos 12 times
  • Guests mentioned “Bistro” 22 times
  • One of the few hotels in the area with a hot tub
  • Guests liked the bar

Feedback From Real Customers

Lc Cooper

Hotel beautifully decorated Staff niceNegative -Room thermostat a/c locked at 72, room was stuffy

Room windows open and neighbors took the opportunity to smoke a couple blunts AC sucked it straight into our room Fold out couch bed linens weren’t changed, had dirty sock in it Tissues were empty in bathroom Located within a couple hundred feet of highway overpasses Positives-very nicely decorated hotel located less than 5 miles from the Carnival Cruise Port

Not Dr Strange

I’m a huge Marriott fan I go out of my way to book these hotels and I’ve stayed at this one before But this experience was the most disappointing Courtyard stay

These are good hotels but not this oneThe staff was top notch though so this isn’t about themIt’s everything else The room is poorly layed out Light switches for the bathroom are behind doors & difficult to findAnd my room wasn’t cleaned the entire 6 days I was there I’ve never been to a hotel that didn’t service a room for 6 days straight Even in the post pandemic, save the water times That’s excessive I’m going to avoid this place next time I’m in NOLA

Cori Frede

I was in town for a convention this week and stayed at this Courtyard All the people were really nice and the room was cleanI saw a few reviews mentioning the AC not going low but I didn’t have any problems

I was able to turn it down and actually ended up turning it back up a few degrees because it got really cold in the roomMy room looked over the pool and it looked beautiful from the window but I didn’t have time to walk out there so I can’t say about the actual weather qualityThe one morning I had a delicious breakfast but the second day the registers were having technical issues so they couldn’t serve any food, not even if your paid cash which seemed a little oddJust a note, you have to walk into the parking garage to reach the entrance That is the main/only entrance

4. India House Hostel

  • Address: 124 S Lopez St, New Orleans, LA 70119
  • Phone: (504) 821-1904
  • Ratings: 4.4 (903 reviews) Very good
  • Website : India House Hostel
  • Check-in time: 2:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Basic dorms & private rooms in a hip hostel with a shared kitchen, a TV lounge & an outdoor pool.

About this hotel

Set in a residential area, this lively Bohemian hostel in a funky Victorian home is a 2-minute walk from the Canal and Salcedo streetcar stop, and 3 miles from the renowned French Quarter.No-frills dorms (single-sex or coed) offer bunk beds and free Wi-Fi; bathrooms are shared. Private rooms sleep up to 2 people; some have en suite bathrooms.Amenities include a shared kitchen and a TV lounge, as well as a courtyard featuring a pool, BBQ grills, picnic tables and a stage for live-music events.

Things You Need to Know

  • 6 min drive to City Park
  • 1 min walk to nearest transit
  • One of the few hotels in the area with a 24-hr front desk
  • Guests liked the friendly service, which has a concierge
  • Guests praised the breakfast
  • Guests praised the nightlife
  • One of the few hotels in the area with a pool

Feedback From Real Customers

Mikaela Korth

My oh my! What a perfect hostel! We originally booked two nights for my partner’s birthday, and loved it so much we stayed a full week! There’s a pool, kitchen, laundry facilities and ample space for people – everything we could possibly need to exist We even made friends with the staff because they are just so amazing! Everyone is an equal here and accepted in all their beautiful forms I’ve never experienced such a crazy, spiritual, incredible place! We had to wait for some packages to arrive which prolonged our stay a little more, but of course India House accommodates all 😉 it was actually sad to say goodbye to continue our trip, so sad that we have to come back on our way home! Thank you for everything 💖

Jeana Schreiber

We arrived at India House hostel on Wednesday and it has been a great experience so farWhen we arrived at 9 PM for check-in we were greeted promptly by Audrey and given taken to our rooms in one of the out houses The hostel’s main building unassumingly seems small from the outside, but has a maze of rooms and buildings in the back that are all interconnected by a pathway

We were staying in a private room with a double bed and twin bed bunk and a private bathroom The beds are surprisingly comfortable for a hostel with clean sheets and pillows The room also had a desk and a small seating area Our room was clean and inviting The only strange thing was that there were some toiletries left over by a previous person in the shower but other than that we really didn’t have any concerns The provided towels were good and we were able to get more if requested which is also really convenientThe hustles amends for the General community there’s a pool (it was a little bit dirty when we were here but we’re gonna chalk it up to people having a good time on their holidays), indoor and outdoor kitchens both with amenities included, a large fridge that is restaurant grade, multiple dining and seating areas including picnic tables outside, and a TV with a bunch of comfy chairs around it in the main areaDon’t forget Taj, the resident cat who reigns supreme in the hostelSome concerns were raised in other reviews about items being stolen from rooms, specifically private rooms We haven’t had any problems with us and the only thing that we’ve even noticed which would suggest that anyone have gone into our room is extra toilet paper

Gabriela Ferreira

I want to start this review saying that I have stayed in hostels in Europe and America This has been by far one of the best experiences I’ve had The hostel is super charming and comfortable

The staff was extremely helpful and nice Shout out to AJ! Every time we went out the managers would ask us where we were going and what we were planning to do and then they would tell us the best way to do what we wanted or go to a different place if that didn’t sound like a good plan to them You could truly feel the community vibes in this hostel The location was great too, not too close to the craziness of the quarter but very close to the street cart We got a private bedroom with a private bathroom The bedroom was simple, but clean, the beds were also very comfortable Our only regret is that we didn’t get to eat the food made at the hostel They serve food every night and the smell was divine!

5. Home2 Suites by Hilton Kenner New Orleans Airport (3-star hotel)

About this hotel

Set a mile from Louis Armstrong New Orleans International Airport, this casual all-suite hotel is 2 miles from Lafreniere Park, and 14 miles from hip bars and eateries in downtown New Orleans.Laid-back suites feature Wi-Fi, smart TVs, and sitting areas with pull-out couches, plus fridges, and wet bars with microwaves and coffeemakers. Some have separate living areas.Amenities include meeting space, a business center and a 24-hour exercise room, plus an outdoor pool, and a patio with a fire pit. There’s also a lounge and a snack shop. Breakfast and parking are available.

Things You Need to Know

  • 15 min drive to City Park
  • 4 min drive to New Orleans Louis Armstrong
  • Guests praised the service

Feedback From Real Customers

Nicole Pleasant

We have stayed here a couple weekends over the last couple of months This place is very nice and the staff is attentive! The problem is the people who live here!! They think they own the place There is an old couple that has been here every time we’ve come and they are so rude!! Washing clothes they come in huffing and puffing like we are in the way

Breakfast, the stare you down cause she’s taking plates and plates of food back to their room!! We go up and ask for biscuits, 10 minutes…we turn the old lady goes into the back door and comes out with a plate full of biscuits for their room for 2 people!!! They are not good for your business

Sara Strom

Beware of front desk staffing issues/poor customer service, and the shuttle does not run at the hours they claim it does When I called before making the reservation, the front desk gentleman told me it ran much different hours than it does in reality Front desk staff also laughed at us when we called from the airport to ask about the shuttle–as if we should know it wasn’t running at that time– zero customer service

Also, when I asked to speak to the supervisor or person in charge either at check in or the following morning, I was told that no one is in charge in evenings or weekends so there was no one available Very poor experience, would not recommend

Nicole D

SMELLY Those rooms are not cleaned My initial room’s bathroom smelled like pee was on the floor

Went to the front desk They changed the room Next one had an overwhelming sweaty feet and corn chip smell as soon as I opened the door This is what I got after making a 10 hour drive and then not being able to check me in for almost an hour My job was paying for this stay as a part of a corporate relocation while I waited for my furniture to arrive I would rather sleep on an air mattress in my empty apartment I left I don’t have the patience for that at 12:30 AM

6. Best Western Bayou Inn (3-star hotel)

About this hotel

A mile from Highway 90, this straightforward hotel is also a mile from picnic areas and a wave pool at Bayou Segnette State Park, and 10 miles from the Audubon Zoo.Relaxed rooms offer free Wi-Fi, flat-screens desks, plus minifridges, microwaves and coffeemakers. Suites add kitchenettes and/or in-room whirlpool tubs.A breakfast buffet and parking are complimentary. There’s also an outdoor pool and an exercise room, as well as a business center.

Things You Need to Know

  • The rooms have microwaves and refrigerators
  • 16 min drive to The National WWII Museum
  • Guests mentioned the service is friendly
  • Guests liked the restaurant
  • Guests liked the breakfast
  • Guests liked the bar

Feedback From Real Customers

Trenise

If this hotel is 3 stars, then I need 4 star because this was not 3 star quality according to my standards In my room the air conditioner was noisy, the carpet runner was falling away from the wall This revealed a wall which looked moldy, the carpet was dirty, the bed skirt was stained

They bed was uncomfortable I could not sleep, maybe my anxiety was taking over, anyway-it was not good rest The kicker is that, it was the only room available on the first floor, and I had an elderly parent who is unable to walk the stairs Then again I’m not sure if the room upstairs were any better-according to my guest whom I had booked in a room on that floor There was trash scattered around the halls and parking lot Just gross 🤢 I do not recall having such a bad experience on a previous stay at this hotel… very disappointed I will certainly choose elsewhere the next time I’m in town 😒

Sean Foley

Stayed here one night before an early flight from MSY The hotel is recently renovated and the room was clean Bed was fairly comfortable

Check-in was fast and friendly The odd-numbered room face a bright and fairly noisy gas station The sign outside the hotel said happy hour was 4-7 with free Abita beer, but the front desk never mentioned it Overall, a decent place to spend a night

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7. Country Inn & Suites by Radisson, Metairie (New Orleans), LA (3-star hotel)

About this hotel

This informal hotel is 5 miles from the New Orleans Museum of Art, New Orleans Botanical Garden and City Park.Straightforward rooms feature free Wi-Fi, cable TV and safes, plus microwaves, minifridges, and tea and coffeemakers. Suites add sitting areas with pull-out sofas.Complimentary perks include breakfast, parking and an airport shuttle. Other amenities consist of an outdoor saltwater pool, a gym and meeting space, plus a terrace with fire pits.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • The rooms have refrigerators and microwaves
  • 9 min drive to City Park
  • 14 min drive to New Orleans Louis Armstrong
  • One of the few hotels in the area with room service
  • Guests mentioned “Fire pit” 13 times
  • Guests praised the breakfast
  • Guests praised the outdoor pool

Feedback From Real Customers

Katie Chriceol

When we got in our room they had it warmed up for us Room also had a great smell! As two women alone traveling we felt very safe with gated entry The staff was so kind and helpful as well

Everything was clean and we loved all the outside amenities provided (Firepit, tables,covered lounge area) We truly enjoyed our stay while visiting to see Tool concertFront desk even recommended great bar and grill that stayed open until 3am and we had a great time there as well

susan hoffpauir

This place was great Gentleman at front desk was courteous and quickly checked us in He also advised he gave us upgrade due to membership

Place was clean and quiet despite being right next to interstate Would definitely stay again Only negative and not so much a negative but was unaware is they charge $50 deposit even even when paying with cc

Yesenia Ochoa

The hotel is okay, for the price Our room smelled a bit like mold, the bathroom door was broken, and the bathroom fan did not work I asked the front desk if I could switch rooms and they were super helpful and understanding

I opted for keeping my room as both the rooms had the same issues Breakfast was hot and pool was great, I was the only one swimming every morning (note, pool opens from 9am to 9pm) Overall, not too bad I would stay here again

8. Hampton Inn & Suites New Orleans-Elmwood/Clearview Parkway Area (2-star hotel)

About this hotel

A 14-minute drive from the Louis Armstrong New Orleans International Airport, this modern hotel is adjacent to a shopping center and is 9.8 miles from the French Quarter.Flat-screen TVs, coffeemakers and both full and lap desks (for working on the bed) are offered in each room, as well as free Wi-Fi and custom-designed beds. Suites add living areas; some have kitchenettes and whirlpool tubs.There’s an outdoor pool, in addition to the free daily hot breakfast (on-site) and weekday breakfast bags to go. Other amenities include a snack shop and complimentary parking. A 24/7 business center and a meeting room are also offered.

Things You Need to Know

  • Guests praised the beds
  • 14 min drive to Audubon Park, New Orleans
  • Guests praised the friendly service

Feedback From Real Customers

P Lee

Front staff is amazing The cleaning staff is amazing We had multiple issues and they were all taken care of immediately

Even with the NCAA tournament going on One star down because everything was dated and old However, keep in mind that it was still clean Meaning the staff was doing whatever they can to keep something old and falling apart in the best shape possible Kudos!

Natalie G

Honestly, this was one of the best hotels I’ve ever stayed at The staff was super friendly and helpful, it is a good location right next to the Mississippi river and has easy access to highways to get on the road It’s in a good area

I was worried about the area when I booked it cuz you never know, but I felt very safe at this hotel!! Our room was comfortable and had a cute little kitchenette I wish our stay was longer at this hotel, it fit our needs perfectly

Collette Brown

Size of the room was nice for my family of four Could’ve used more lighting The hotel was pet friendly with several areas available for elimination needs

It seemed to be busy, but I didn’t hear the other guests when I was in my room, so rooms seemed to be well insulated My only complaint was the lack of explanation and immediate resolution of the additional two charges for my room totaling $309

9. Sleep Inn & Suites (2-star hotel)

  • Address: 4601 Utica St, Metairie, LA 70006
  • Phone: (504) 887-5337
  • Ratings: 4.1 (793 reviews) Very good
  • Website : Sleep Inn & Suites
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Unfussy quarters in a relaxed hotel offering free Wi-Fi, breakfast & parking, plus a fitness room.

About this hotel

Off I-10 in Jefferson Parish, this straightforward hotel is 2 miles from Lake Pontchartrain, 6 miles from Louis Armstrong New Orleans International Airport and 8 miles from the French Quarter.Low-key rooms offer flat-screen TVs, free Wi-Fi and desks, as well as minifridges, microwaves and coffeemakers. Suites add living areas with pull-out sofas. Some have whirlpool tubs.Hot breakfast, parking, and cookies in the evening are free. Additional amenities include a fitness room, a business center and guest laundry facilities.

Things You Need to Know

  • 9 min drive to City Park
  • 10 min drive to New Orleans Louis Armstrong
  • Some guests complained about the unclean rooms and others disliked the air conditioning
  • Guests mentioned the bathrooms are unclean
  • Guests praised the friendly service
  • Guests mentioned “cookies” 14 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Anish Sarkar

I have always been in hotels where the rooms are clean and the amenities are decent enough This location, at $136 a night, is unacceptableThe first room that I had, the room DOOR did not close, absurd

Then, I had issues with the NEXT room that I was given, as it smells disgusting and the carpet is dank, musty, and damp I have never heard of hotel that couldn’t get the carpet right It was so oddAfter my nose adjusted to the smell, I went to the bathroom which looked unclean and half stocked Not a good impressionAfter spending the night, I woke up to try out their breakfast options I expected maybe some eggs, toast, and a yogurt “Very par for the course”, I thought I thought incorrectly The “breakfast” as absolutely horrible, with only yogurt, cereal, some store bought pastry, and that was about it I couldn’t believe that their breakfast selection was so paltry Like, I’ve been in cheaper hotels and inns where they gave a breakfast that at least included eggs and biscuits Really disappointedI don’t leave bad reviews, I always try to find the good in a place, but this place sucked Don’t let the reviews fool you Learn from my mistake and find somewhere else

Jeffrey

Super friendly staff and a great effort made to make you feel comfortable, but this location falls short of standards in some notable ways Noise – it is far too easy to not only hear cars and conversations by people even in the parking lot, but of course by people inside Room condition – you shouldn’t expect too high of standards if comparing to a higher star hotel, but you do expect to have a room that doesn’t have that permanent damp feel, random nail holes around the bathroom, and shoddy drywall patchwork

The best part of the hotel is the reception area, which is neatly decorated and comfortable It is really unfortunate to leave a three-star review, but to be honest it was the friendliness of the staff that kept it from being two star The stairwells had people smoking in them The bathroom towels were either of the lowest quality or 30 years old I have no intentions of staying here on my return visits

Scott H

I stayed here over the weekend, southern hospitality is alive and well! All of the ladies at the front desk went above and beyond to help with any questions and ensure their guests were well taken care of The room was nice and clean overall as well as the lobby It was nice, they had a coffee machine 24/7

They did not have breakfast, but there is a near by IHOP and Dennys I would stay there again, thank you

10. Fairchild House B & B (3-star hotel)

About this hotel

On a tree-lined street in the upscale Lower Garden District, this genteel bed-and-breakfast in an 1841 Greek Revival home is a 2-minute walk from a St. Charles streetcar stop, and a 10-minute walk from The National WWII Museum.Refined rooms with Victorian-style decor provide private bathrooms, free Wi-Fi, cable TV and coffeemakers. Some rooms feature hardwood floors and/or 4-poster beds, and a suite adds a living room, a minifridge and a private balcony.Continental breakfast is served in a cozy dining room that has a piano. There’s also a lounge, a garden and a courtyard. Off-street parking is available.

Things You Need to Know

  • Guests liked the clean rooms
  • Walking distance to The National WWII Museum and the Ogden Museum of Southern Art
  • 3 min walk to nearest transit
  • Guests praised the friendly service
  • Guests praised the breakfast

Feedback From Real Customers

Michelle Kim

I stayed here for one night and flew in kind of late A lovely man greeted me at the gate and checked me in He was very nice and gave me a whole rundown of the place

This is definitely not a 5 star hotel type place If you have never stayed at a historic place before you’ll might be surprised However given the age of the house, it is well kept up Linens are clean, shower was spotless, and hot water! The walls are a little thin but the other guests were quiet and I had no issues sleeping There is breakfast but I left too early to enjoy it Overall a good experience I definitely recommend trying it out for an authentic Victorian house feel!

Jennie “zellsbells” Zell

I wasn’t sure what to expect when i booked this room, because the reviews were so mixed But I’m not sure some reviewers knew what they were booking This is not a chain hotel with pristine rooms and full amenities

Think “visiting my friend in NOLA with a couple spare rooms in their grandma’s house”It’s a house that’s almost 200 years old It has window units for heat/ac, paint is peeling, the bathroom doors don’t always latch It’s not maintained like a fancy old country club – but they’re also not charging country club pricesI’ve seen some complaints about the size and quality of the TV’s- if you’re going to watch TV in the hotel room, what are you even doing in NOLA?Very convenient to public transit and lots of great bars and restaurants within walking distance as well It also felt pretty safe to walk the neighborhoodBreakfast was good, continental style Fresh king cake every morning, a selection of bagels and breads, fresh fruit, yogurt, oatmeal, plus a hot dish on weekendsThe staff here really shines and that’s something you just don’t get at chain hotels Everyone is super helpful and welcoming with lots of great information about the town and how to get around It really felt like we were treated as friends from the time we checked inFor the price point and location this is a fantastic spot to stay Manage your expectations and enjoy this quirky hidden gem with lots of charm

Allison Hackenmiller

Great location and a neat old building (1841!) Creaky floors and thin walls, but none of that was a problem – just know it’s old! Room was fine and breakfast was varied and ample It’s a block from the streetcar line to the French Quarter, but the streetcars were so full that we walked both ways with no issues

So happy to have secure parking!

11. La Quinta Inn & Suites by Wyndham New Orleans Downtown (3-star hotel)

About this hotel

A 15-minute walk from the French Quarter, this high-rise hotel is a 14-minute walk from the Mercedes-Benz Superdome and a 19-minute walk from New Orleans Union Passenger Terminal.The modern rooms include pillow-top mattresses, free WiFi and flat-screen TVs with HD channels, plus coffeemakers. Upgraded rooms add microwaves and minifridges, and suites add separate living areas with sofabeds. Kids 18 and under stay free with a parent or grandparent.Free continental breakfast is offered, as well as a rooftop pool, a business center and a 24/7 fitness room.

Things You Need to Know

  • Guests mentioned the rooms are large
  • Walking distance to the Audubon Butterfly Garden and Insectarium and the Nicholas Girod House
  • Some guests complained about the bathrooms and others disliked the showers
  • Guests liked that this hotel is near shopping
  • Guests mentioned the service is friendly
  • Guests mentioned “bourbon” 15 times
  • Guests mentioned “dogs” 35 times
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Colton James

They saved my vacation! I was 19 trying to find a quiet place to stay during a break from college, the hotel I had previously booked with denied check in (fine print 21) and barely returned my deposit This La Quinta was the only hotel to be kind enough to accept us for the three day trip The rooms were perfect, staff were amazing, and they made our trip possible

I will only stay at this location for all future trips, thank you guys!

onebombcutie

So, I get the feeling that the manager Tony is one of those type of people that looks down on his own people who he feels displays “undesirable” behaviors I came from Wyndham, which is where I am a timeshare owner, but my week was up and I needed one additional night, so I booked at LaQuinta I arrived around 1:50 which is about 1 hour before check-in which is around 3pm

The front desk took my id and credit card info and said that my room would be ready shortly and that I could check in early I waited for about 15 minutes and still no room I decided to start eating my food which was crab legs and seafood fried rice while I was sitting down I was eating the food already for 15 minutes when one of the workers went and told the manager that I was eating it and then he walked over and told me I couldn’t eat the seafood inside I told him that it was fine I was almost finished anyway and I could just finish it when I checked in my room Then he says that his hotel had a no seafood policy and that I’m not allowed to eat it in my room or I’ll be charged a fine I asked him why wasn’t this in the agreement that I signed and why wasn’t I told this at the time they took my credit card? He had no answer Basically he was assuring me that I would be charged even if I bought the food to my room and there was no proof that I was eating it He was completely rude and wanted to argue with me back and forth I asked him if I would be charged even if I bought it to my room but didn’t eat it He insinuated that I would eat it so they would charge me anyway and he instructed the front desk clerk to put a note on my account to be sure to charge me He was out of line and rude This is New Orleans where people come here for the seafood and even some hotels serve seafood in their restaurants Telling a guess they can’t eat seafood on their room without being charged a fine was completely unreasonable and unrealistic Furthermore I don’t think Tony the manager, would have said that to any other guest unless they were guest of color People need to realize that you can be prejudiced against your own kind I feel that Mr Toni targeted me because I am a black woman who was wearing an Afro-puff at that time and I was sitting in the hotel lobby cracking open crab legs, and he wanted to make an example out of me

Stella Debarros

Going to a wedding in New Orleans May 6 Twice this hotel has canceled our reservation without any notification No call and no email to state cancellation

Today I called to check in on my latest reservation and it was canceled No rooms available and no explanation I am left with having to go and find another place to stay because they can’t figure out why they canceled our reservation Unbelievable! I am very very disappointed I did file a report with Customer Care

12. Comfort Inn Marrero – New Orleans West (2-star hotel)

About this hotel

Set beside Route 90 and a mile from the banks of the Mississippi River, this 3-story hotel is 10.3 miles from dining and entertainment along Bourbon Street.The basic rooms feature free WiFi and have en suite bathrooms with showers, as well as flat-screen TVs, coffeemakers, minifridges and microwaves. Suites add separate living spaces and pull-out sofas.Freebies include a hot breakfast buffet, free access to computers in the lobby, snacks and coffee in the evening, and outdoor parking for cars, buses and RVs. There’s also a seasonal outdoor pool with a sundeck and lounge chairs.

Things You Need to Know

  • Guests praised the clean rooms
  • 11 min drive to The National WWII Museum
  • Some guests complained about the bathrooms
  • Guests liked the service
  • Guests liked the breakfast
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

April Dorn

ARIANNA WAS AWESOME as well as the other front desk attendants to include housekeeping ARIANNA pointed out to us to some great restaurants The only issue I had was the rooms were dated as well as the sofa which needed a little cleaning and our air conditioner was was SOOOO loud that we couldn’t hear our TV

Apparently no one else could either bc the neighbors on both sides of us had theirs SUPER loud Overall the stay was good

13. DoubleTree by Hilton Hotel New Orleans Airport (3-star hotel)

About this hotel

Close to Interstate 10, this straightforward airport hotel is 2 miles from both Louis Armstrong New Orleans International Airport and Lafreniere Park.Flat-screen TVs and free Wi-Fi are offered in each relaxed room, as well as coffeemakers and custom-designed beds. Executive rooms provide access to a lounge offering complimentary breakfast and evening appetizers. Suites add living areas and wet bars.An airport shuttle is free. There’s a casual restaurant serving southern and Creole cuisine, and a lounge bar, as well as a 24/7 fitness center, and an outdoor pool with a tiki bar. Other amenities include 10 meeting rooms and a business center.

Things You Need to Know

  • 13 min drive to City Park
  • Some guests disliked the bathrooms
  • Guests praised the friendly, professional service
  • Guests liked the casual restaurant
  • Guests mentioned “cookies” 47 times
  • The fitness center has weight machines and treadmills
  • Guests praised the outdoor pool

Feedback From Real Customers

Jeanette Russell

I stayed at this hotel for the first time during an all female motorcycle event The employees at this hotel was fantastic When we needed more towels it was there

One of the elevators went down during our visit but it was fixed in a timely manner The room was clean and the pillows were very comfortable If you needed your room clean you had to request for it which was understandable (Covid has changed everything) Lastly the cookies, the cookies, cookies they were so good! They handed these out as were where standing in line to check in along with a bottle of water I would stay at this hotel again

Robert Pendt

The hotel was clean and quite comfortable It was necessary for me to get my room key reprogrammed initially but I think I will try using the Hilton app at the next stay instead of the hard card Room temp was a balmy 65° but thankfully allowed for guest adjustment

The staff was especially accommodating for our group’s transportation needs The daily breakfast was adequate albeit a little pricey for individual expense All things considered I would certainly stay at this Hilton again

Valencia Ellis

This is an amazing Hotel! There is a great restaurant and bar downstairs! Extremely clean & CROWD READY! The pool area & seating in back was awesome They were UNDERSTANDING of the fact that we were celebrating & having fun as adults! We just needed housekeeping to give us clean towels & bedding as we were there for THREE DAYS! We were told by a service person the washing machine was broken I think they had just grown tired of us as a group! But we are returning

soon! So get the machine ready! We love DOUBLETREE ❤️

14. Holiday Inn Express & Suites New Orleans Airport South, an IHG Hotel (3-star hotel)

About this hotel

Off Route 61, this contemporary hotel is a 4-minute drive from Louis Armstrong New Orleans International Airport and an 11-minute drive from the Chateau Village Shopping Center.The sleek rooms come with work desks and flat-screen TVs with HBO, plus microwaves, minifridges and coffeemakers. Suites additionally provide dressing rooms, kitchenettes and whirlpool tubs. There’s also free WiFi, plus high-pressure showerheads in the bathrooms. Kids 19 and under stay free with an adult.Amenities include complimentary breakfast, an outdoor pool and free parking, as well as a business center and an on-site fitness center.

Things You Need to Know

  • Guests praised the beds
  • The rooms have TVs
  • 10 min drive to the Destrehan Plantation
  • 12 min drive to New Orleans Louis Armstrong
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 11 times
  • The fitness center has treadmills and elliptical machines

Feedback From Real Customers

Megan Christy

When I went to check in, I was quite upset to learn that my reservation I made through a 3rd party booking website had been canceled without my knowledge What was even more concerning was that the hotel was fully booked for the night as were many surrounding locations However the staff did not let that stop them

Tiffany went above and beyond to ensure that I had a place to stay with them at night Above And Beyond Maria took very good care of me in the lobby and the shuttle driver even warmed me up some hot cinnamon rolls while I waited for a room to become available This is such an excellent and attentive staff and I seriously cannot thank them enough for bending over backwards to ensure I had a warm place to stay for the evening

Marcel Adams

Overall, the staff were friendly and the room was VERY clean I was most impressed upon entering the room with how fresh and fragrant it smelled Having a microwave and fridge was a plus too

What was my most egregious experience with Holiday Inn was their evening shuttle service My friend and I waited more than an hour in a pick-up area with no seating We sat on the cement ground We even had an offer from another hotel service to drop us off after his run if we were still waiting Adding insult to injury once the driver arrived he made no attempt to open the door like we observed with other services AND he did not greet us Not a word!

Karl Sodergren

A few months ago I stayed at a Holiday Inn Express St Charles while in New Orleans and gave a scathing review I don’t like giving poor reviews and fortunately this one is just the opposite John (pictured) checked us in and was super friendly and helpful

He even gave excellent dinner recommendations Unlike the tired hotel at St Charles this facility seems to be very well cared for It’s located in a business district Much better area and better parking The restaurant next door is new We took a chance because it was convenient It was very good I’ll also review it as well

15. The Jung Hotel & Residences (3-star hotel)

About this hotel

A 3-minute walk from a streetcar stop, this upmarket hotel in a 1920s building is a 21-minute walk from the 18th-century St. Louis Cathedral and a 22-minute walk from Jackson Square, a lively park with street artists.Featuring sleek kitchenettes with stainless steel appliances and washer/dryers, the modern rooms and suites offer leather headboards, marble bathrooms and free Wi-Fi, as well as flat-screen TVs, laptop safes, and Bluetooth alarm clocks with USB charging ports.A colorful art deco restaurant serves Creole fare. Other amenities include a posh cocktail bar, a gym and a rooftop outdoor pool, plus valet parking.

Things You Need to Know

  • Guests praised the large, updated rooms
  • Guests mentioned the bathrooms are large
  • Walking distance to the St. Louis Cemetery No. 1 and the Museum of Death
  • Guests mentioned “Airbnb, Inc.” 10 times
  • Guests praised the views
  • Guests praised the fitness center
  • Guests praised the nightlife
  • Guests liked the outdoor pool

Feedback From Real Customers

Johnneisha Jackson

Very good customer serviceMelissa was awesome Whatever we needed she helped us with The hotel was very clean and nice and safe i love how you have to use your key card to use elevators so anyone can’t just walk in

I love how a lot of people don’t hang all in front of the hotel It’s right across the street from a hospital which is nice The bed was comfortable nice fluffy pillows i love the doorbell It gives you that New York Manhattan feelingBut you are in New Orleans the coffee shop was greatDefinitely would recommend and i will definitely be staying here again

Emily A Spangler

I really loved staying at the Jung Hotel! Check in was easy I thought it was appropriately priced for the location, considering it is a hotel in the French Quarter I liked the layout of the hotel room

I appreciated the location of the safe – super hard to find The bathroom was also really nice, probably the most impressive bathroom I’ve ever seen in a hotel Just very modern and sleek Not having a shower door was kind of jarring but I got used to it! The only complaint I had was that the cleaning service was pretty nonexistent from what I could tell Towels were never replaced, beds were never made We were only there 3 nights so not sure if that had something to do with it Overall, great stay for the price

Aisha E

I visited the Jung Hotel during the week everything shut down during the 2020 pandemicWe had an absolute lovely time during our stay The hotel is very beautiful

Someone plays the piano in the lobby We got a free alcoholic drink with our stay from the bar We got a free tour of the art on the property & the concierge did a fantastic job She also helped us with arrangements around the city & did a great job with recommendations The restaurant in the hotel is award winning & we could tell why The food was spectacularThe room was super nice and spaciousReally close walking to Bourbon Street Located right in front of the trolley

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