pet friendly hotels in Lake Elsinore, CA

1. SpringHill Suites by Marriott Corona Riverside (3-star hotel)

About this hotel

Set 4 miles from the Eagle Glen Golf Club, this casual all-suite hotel off I-15 is 8 miles from the Glen Ivy Hot Springs spa and thermal baths.Featuring separate living areas with pull-out sofas, the bright suites provide free Wi-Fi, iPod docks and flat-screen TVs, as well as coffeemakers, minifridges, microwaves and wet bars.Freebies include a hot breakfast buffet and parking. There’s also an outdoor pool, a hot tub and a fitness center, in addition to a business center, a convenience store and laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms
  • 9 min drive to Corona Heritage Park & Museum
  • Guests praised the friendly service
  • Guests mentioned lobbies 22 times
  • The fitness center has weight machines and treadmills
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Kelsey Kingsland

We were overcharged by almost $40 after being given the receipt in an email They attempted to charge my card 5 times within a 5 minute time span rendering my card locked They then proceeded to charge my card again two days after we checked out for $36 for whatever reason and they don’t seem to know why

The manager and Martha were very helpful and very polite the morning we checked in Brenda who serviced the front desk on the night shift was the one who had quite the attitude and informed us of these over charges that we were not told about Brenda insisted that the incidental fee was a $200 charge that she would give us a discount to make it $20 What I found very interesting was that one charge on my card was the $16419 I was originally planning to pay One charge was $185 and the other three charges were $190 Regarding the cleanliness of the room and the tranquil atmosphere, that part of my stay was excellent But overall, my partner and I were extremely stressed out the entire night we were staying, and left earlier than our check out time the next morning because I honestly could not wait to go home I definitely won’t be staying at this location again, and I wouldn’t recommend staying here either The next time I need a hotel room, I will be looking elsewhere I would give this place one star but that extra star is for Martha She was great!

Robert L Jamison, CCM, BHC, PhD

This is a great place to stay at for your next vacation The front desk and staff members are very kind Oscar and the ladies who work the front breakfast area they all have incredibly awesome personalities and they demonstrated excellent customer service during me and my finance stay at SpringHill Suites

We will definitely be staying there again We hope to see them at our wedding on June 18th Great work SpringHill from Dr Robert L Jamison and Verdiana Bentley-Brodie

Kathy Forbes

Times have changed I was very disappointed I learned that Marriott’s ideal of a suite is a room with a sofa

It was subpar Perhaps a tiny upgrade from a Motel six Not worth the price and I asked the staff if this was a suite They lied Not a glass to drink out of It was terrible No privacy, 1 swiveling TV for both shared spaces I bathroom My grandchildren are with me and there was no way to shut out the noise

2. Holiday Inn Express & Suites Corona, an IHG Hotel (2-star hotel)

About this hotel

Situated off Interstate 15, this standard lodging is 6 miles from La Sierra University and 12.3 miles from Chino Airport.Traditional rooms offer flat-screen TVs and work desks with lamps, plus hanging closets and coffeemakers. Suites additionally provide microwaves, minifridges and separate living areas with pull-out sofas. There’s also free WiFi and high-pressure showerheads in the private bathrooms, and kids 19 and under stay free with an adult.Amenities include a complimentary hot breakfast, an outdoor swimming pool and free parking, as well as a business and fitness center.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • 9 min drive to Corona Heritage Park & Museum
  • Some guests disliked the kitchenettes but others praised the beds
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • The fitness center has free weights and treadmills
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Mary DEan

Wonderful stay Our daughter had an emergency c-section and we came from out if town We booked online through Priceline for one night and being a Tuesday, the price was comparatively low

We were upgraded because they were out of standard rooms so it was an even better deal It ended up we needed to extend our stay to three nights and the front desk was wonderfully understanding We got the additional nights for the original price The front desk woman was kind and personable, even asking at checkout how our daughter was doing Very clean rooms and public spaces VERY comfortable bed!!! Super spacious Hot actual breakfast (not a “grab bag”) We even got to use the pool and hot tub Beautiful property Highly recommend!

Todd Anderson

When I think of the idea of a Holiday inn in Corona this hotel epitomizes that image It appears as though the owner is trying to get by on the cheap not spending money on infrastructure or amenities Ice maker does not work elevator does not work, in room phone foes mot work

Door is hard to open and won’t self-close Rooms are relatively “nice” but are clean Hallways are not air conditioned so they’re nearly 100° The hallways smell like marijuana, the parking lot smells like marijuana, the pool area smells like marijuana Not a place that I recommend for families Conveniently located close to the 15 but not much in the way of amenities or value for your dollar Currently charging over $200 per room Come back in a year and this place will go for less than 100 bucks a room WOULD NOT RECOMMEND


HORRIBLE!!! I am a disabled single mother and my 8 year old and I just checked out at 11:30 pm on our pajamas A prior guest left a spilt salsa under the bed the whole side of the bed under the night stand was soaking wet with dirt brown liquid Because they have only 1 room with a spa tub I was not offered another room of the same type

Pulled back the sheet to get in bed after a long day of 4th of July festivities and there are nasty brown stains on the fitted and top sheet I call the front desk and they bring queen sheets Being disabled didn’t enjoy trying to change the sheets myself After sweating and being in pain wresting with the linens I called again and they said they would bring another set of sheets At this point hurting tired and irritated that we are on a holiday weekend having to remove nasty sheets and lay down towels to not walk on what every the brown nasty liquid on the floor This was our 2nd time staying in this exact room If time the mini fridge smelt like someone peed on it This time new fridge but the floor was soaking wet as if someone peed on it Sheets were stained brown like someone peed in the bed Twice nasty and there will not be a 3rd Really sad because its a huge room with spa tub the only nice one in the area

3. Lake Park RV Resort and Lodge

About this hotel

32000 Riverside Dr, Lake Elsinore, CA 92530(951) 674-7911

Things You Need to Know

  • The rooms have kitchenettes
  • 5 min drive to Lake Elsinore
  • Guests mentioned pools 13 times

Feedback From Real Customers

Melissa Caron

This park is mainly for long term residences not weekend get aways Great park to live in with access to the lake , pool and laundry The Rent is very affordable but the electricity is outrageous

Nice clean quiet park to live inThis was my previous review prior which I gave an honest 5 starts After my encounter Judy the manager I would give this place a negative 5 Judy has the tendency to fly off the handle and verbally attack her Tenants if they don’t act in a manner she prefers or simply offers suggestions for the park I wouldn’t recommend living in this park due to the lack of professionalism and human kindness Judy expresses

Maria Salom

Very clean and beautiful park, but no one monitoring the lake several jet skies speeding on the no wake zone very unsafe, and no patrol boat on the lake At least 4 broken jet skies on the water and no help available We have been coming to lake Elsinore for 40 years,1st time I remembered there has been no water patrol

You must have them, there is drinking and driving and little experience on the water

Rita Mae

The lady that runs it is very unfriendly and all she does is yell and doesn’t know how to talk to people My husband & I have been staying here for a while about a year She said our son couldn’t visit us,we asked why she said he was trash he’s a preacher she’s totally confused

She yells & wants to argue she is a devilthank God my husband’s job is almost over and we will be gone and not be back at this place I’ve never been treated so badly she needs to go to the South and get reborn get some manners find Jesus something don’t mean to be judgmental but she’s got major problems and these people that give good ratings here she’s got to pay them because I’ve never seen her be nice to anyone except for a few guys but women or guys that aren’t very nice looking no she’s hateful

4. Fairfield Inn & Suites by Marriott Temecula (2-star hotel)

About this hotel

Just off I-15, this straightforward hotel is 2 miles from the Old Town Temecula Community Theater and 12 miles from the Santa Rosa Plateau eco reserve.Bright rooms offer free Wi-Fi, flat-screen TVs with premium cable channels, desks and coffeemakers. Upgraded rooms add separate living areas with pull-out sofas, minifridges and microwaves; some have whirlpool tubs.Hot breakfast and parking are complimentary. There’s a 24/7 convenience store, as well as an outdoor pool, a hot tub and a fitness center. Other amenities include a business center and laundry facilities (fee).

Things You Need to Know

  • 8 min drive to the Old Town Temecula Community Theater
  • Guests liked the friendly service, which has a concierge
  • Guests mentioned the rooms are unclean
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with a restaurant
  • The fitness center has weight machines and treadmills

Feedback From Real Customers

N. Gatewood

I have much to say This stay was recent so I hope I save you alot of time and money Upon arrival i thought the lobby looked a bit dull

this was shocking and i was very taken back with my experience I had a family member in another room and she didn’t like her stay either My room had an awful smell Like a cheap mens cologne and mildew The floors had sticky juice spots from entrance to bed The tv kept freezing and not many good options of things to view The fridge was extremely loud and made awful ticking noise throughout the night Not enough towels in the bathroom Hair all over the floor The Kleenex box had two sheets left The sink did not have all bathing essentials A bar of soap was open and clearly used The bath tub was so stained I went to local Walmart to purchase cleaning substance to clean it myself Tile was cracked and wallpaper torn Toilet has sign above it stating to hold the nozzle for 10 seconds to ensure proper flushing All doors creaked My closet had a pork skin in it (I can’t make this up people) The bed was the worse of all Footprints at the base Sheets ripped and thinning Pillow cases were stained of makeup Mattress was just bumpy and terrible Ice bucket was dirty thank goodness it had a bag for it Ice machine room had bud light boxes and chip bags on the floor I wouldn’t dare reccomend this place to anyone Especially for the price I wont be back ever It was very disappointing because this is a Marriott I’m shocked

Ashley Poe

Avoid this property at all costs I cannot believe Marriott puts their name on this place The guest rooms and public areas are extremely dirty and look like they haven’t been vacuumed in months

There were bugs in our room and the noise from the freeway is absurd I called to get a refund but there was no manager on property- I was told I would receive a call back “later in the week at the mangers earliest convenience” Marriott Bonvoy representative would not refund us either Horrible experience

a mckee

We did the wineries last weekend

BFF, another friend and I For obvious reasons we reserved a room at the Fairfield Inn in Temecula This location is a little older but maintained pretty well Temecula Hotels always charge a little more I assume due to the wineries We had a great time tasting and shopping, chatting and eating I can’t wait until it warms up because we plan to go back There is a good Asian restaurant in same plaza as Fairfield Inn It’s called Chins I recommend to everybodywalking distance and they have a full bar Ask for Min he is great fun and has a good sense of humor BTW Fairfield is serving hot breakfast again Fresh and yummE!! If planning to use the sofa sleeper make sure they give you one with a good mattress The one in our room was absolutely horrible (room #214)

5. Best Western Country Inn (2-star hotel)

About this hotel

In a commercial area off I-15, this relaxed low-rise hotel is 2 miles from the Old Town Temecula Community Theater, 3 miles from the shops and restaurants in Rancho, and 14 miles from Vail Lake.The straightforward rooms have coffeemakers, microwaves and minibars, plus free Wi-Fi and cable TV. Upgraded rooms and suites offer elements such as whirlpool tubs, fireplaces, wet bars, minifridges, and/or sitting areas with sofas.Free amenities include continental breakfast and parking. There’s also an outdoor pool, a hot tub and a steam room, plus a business center and a coin-operated laundry.

Things You Need to Know

  • 6 min drive to the Old Town Temecula Community Theater
  • Guests mentioned the service is friendly
  • Some guests disliked the furniture
  • Guests mentioned the bathrooms are unclean
  • One of the few hotels in the area with a restaurant
  • Guests mentioned refrigerators 18 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Andrew Dunson

Place is good Had a trouble with the front desk with our room I place two nights booked online

Next day after checking in, our room was locked Asked manager to see what happen to our room and they made a ONE night check in I shown them my email confirmation # nothing happen on their end so we had to get charged with a discount to reopen our room Just make sure they get your confirmation # down before they lock you out the next day…

6. Fairfield Inn & Suites by Marriott Menifee (2-star hotel)

About this hotel

Set off I-215, this relaxed hotel is 3 miles from the Menifee History Museum, and 9 miles from the shores of Diamond Valley Lake.The warm, streamlined rooms feature flat-screen TVs and Wi-Fi, as well as minifridges, microwaves and coffeemakers. Suites add sofabeds.Breakfast is served in a laid-back dining room. Other amenities include an outdoor pool, a hot tub, a gym and a business center, plus coin-operated laundry facilities. Parking is available.

Things You Need to Know

  • Guests praised the clean rooms, which have coffee makers
  • Guests praised the beds
  • 10 min drive to Canyon Hills Community Park
  • Guests mentioned the service is friendly
  • The fitness center has weight machines and treadmills
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Brandie Perez

I never ever post negative reviews but in this case I think it is necessary Stayed multiple days, front desk staff is awesome and the day prior to leaving noticed a rash like appearance on my arms, chest and partially on my back The morning of Friday 7/8/22 I turned in the light look down and notice a tiny bug that I videoed

I quietly approached the lobby staff to let them know and asked for trash bags to seal my clothing up in I was not going to in any way cause a scene as it is not their fault but I did not want them to allow the next guest in there without it being treated Eventually (yesterday) I got a connecting call with George the manager He said the room was checked, no bed bugs and unless I could prove by a pest control company reviewing my video or a Dr verifying bed bug bites there was nothing he could do I am shocked honestly that after the concern and kindness of his staff that he did not at least apologize I actually did share the video with a friend in pest control that said it was definitely a bed bug that had just had a blood meal that’s how they look “elongated” but unless I brought it to him in a bag, he could not put it on paper to show the hotel Use your flashlight, check bedding prior to unpacking especially at this location This picture is a screen shot of a very zoomed in video as it won’t allow me to post a video He also mentioned I may have brought this bug in with me Regardless, it’s a bug in a bed and I was kind enough to not freak out but approach the staff with kindness in quiet

Cindy Fung

We arrived late, only 1 person at front desk Front desk lady need to step away to assist another customer, so she called for back up to help Waited a bit but not a big issue

Got upgraded to 2 queen suite, with seating area and TV Room is equip with microwave and mini fridge We were given late check out as well, which was sweet!The luggage cart was a bit difficult to use, perhaps the wheel is a bit stuck/ out of balance Staff offer to help but we told them we can handle it ourselves All the staff we encountered was very nice and friendly We ask for direction to the post office, and the staff printed out a map for us!On the website, it says the hotel was built 2020 However, the bathroom seems to be a bit dated Especially the bath tub, it shows a lot of sign of wear and tearWe asked for glassware, but the front desk said they don’t have restaurant on site so no glassware However, hotel information shows that they have a banquet hall, so I am not quite sure why they refuse to give us glasswareThere’s an outdoor patio right next to the pool However, there’s many cockroach around that area Wish the hotel can do better with pest controlBreakfast is free, however, hot food options are very limited and coffee taste a bit weak and very wateryI’d give 5 stars for service, but 3 stars for the hotel itself

Jay 54

Stayed for 6 nights, room was serviced just once and had to request clean towels on our next to last night of this stay This may seem minor, but the hot water container in the breakfast area must have been filled from a coffee maker because the water tasted and smelled like coffee I’m a tea drinker so this was a pain

For our trip the hotel was a good location and the property is well maintainedIt’s interesting to me that I filled out a review on the Marriott site but it wasn’t posted Makes me suspicious of the reliability of reviews on their site BTW, I’m a Marriott Lifetime Titanium member so I have lots of experience at Marriott properties and generally I’m really happy with them

7. Staybridge Suites Corona South, an IHG Hotel (3-star hotel)

About this hotel

This relaxed all-suite hotel is 5 miles from Glen Ivy Springs and 9 miles from Skull Canyon Zipline. It’s also 22 miles from The Cove Waterpark.Unfussy suites range from studios to 2-bedroom units, and offer free Wi-Fi, flat-screen TVs, DVD players and desks. They also feature kitchens with fridges, microwaves, coffeemakers and dishwashers.Complimentary amenities include parking, a hot breakfast buffet, and weekly socials with drinks and light dinner. There’s an outdoor pool, a hot tub and a fitness room, in addition to a terrace with seating and barbecues.

Things You Need to Know

  • Guests praised the unfussy rooms and the kitchenettes
  • 9 min drive to Tom’s Farms
  • Guests liked the service
  • One of the few hotels in the area with a restaurant

Feedback From Real Customers

danny bonas

The rooms are good and big with a full kitchen and fridge with a cook top 2 burner Staff is nice but

if you arrive later at night, like 1030,11 your basically on your own, there is zero parking left and I’m saying this because I was there for 9 days and never once found parking in the hotel lot after 11, I had to park down the street and if something happens to your car the hotel told me they are not responsible, the night staff told me to park wherever I can basically For paying almost 2k they should have a more organized parking structure going on This is the only negative I had

Todd Anderson

This hotel is fantastic It all started when I pulled up walked in and ran into Jenny at the front desk she was courteous helpful friendly and welcoming Very informative knew the area very well and was very proud of her hotel

And it showed She followed up after we checked-in to make sure we were comfortable and asked if there’s anything else she could do for us I was able to get a late check out for the next day People at the breakfast room were very friendly and accommodating as were the people working on the pool Place was clean well taken care of and is in a great location Plenty of food options around the area for all kinds of appetites and tastse Close to the I-15 freeway but you would not know it once you’re at the hotel WOULD HIGHLY RECOMMEND!!!


Found a giant cockroach in the closet in my bathroom Disgusting Front desk said there is nothing they can do about it and sent me on my way

I asked for another room that was not on the first floor She tells me they are sold out Their website says they have at least 2 different room types available for tonight I ask her for a refund so that I can leave immediately and try to find other accommodations She refuses but says she can cancel my stay without a refund What use would that be? Essentially kicking myself out of the hotel while they keep all of my money They have so many little signs everywhere stating that the rooms have been sanitized and disinfected How clean could it be if there are large adult breeding-age roaches in plain sight???? God forbid a few catch a ride on my suitcase so that I unwittingly spread the infestation to my personal belongings and/or home Seriously? I paid $200 to sleep with roaches for 1 night This is ridiculous I’m sleeping in the lobbySave your money Go elsewhere The fact that they offered no solution to at all to a patrons problem, should alarm you Besides the obvious reasons of how gross and unsanitary a cockroach infestation is, knowing that if you have any issues during your stay, nothing will be done about it; should be enough to send any reasonable person to find a different hotel And if they are slacking on cleanliness, what else could be flying under the radar? Also the WiFi here is practically non existent Even in the common areas and lobby If I can get a signal at all, it is too slow to be of any use

8. Holiday Inn Express Temecula, an IHG Hotel (2-star hotel)

About this hotel

This informal roadside hotel in a commercial area off I-15 is 2 miles from both Old Town Temecula and the Temecula Valley Museum.The straightforward rooms offer free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Upgraded rooms add pull-out sofas. Kids stay at no charge in a parent’s room.Complimentary amenities include a breakfast buffet and parking. There’s an outdoor pool and an exercise room. There’s also a business center and meeting space.

Things You Need to Know

  • 6 min drive to the Old Town Temecula Community Theater
  • Guests praised the friendly service

Feedback From Real Customers

Lea Greenbank

The staff, especially Sylvester Steel, were amazing! Check in was a pleasure and a breeze All necessary information was given and Sylvester was kind and funny! We shared a love off good pens, and sense of humor (The pen is AMAZING btw, thank you Sylvester!)We stayed 2 days and 2 nights, the room was clean and comfortable, breakfast was plentiful, delicious and in a great time range (6:30-9:30 for us late risers)

I was only disappointed by 2 things, the actual curtain wasn’t able to close and block out the outside lights at night and there was no bacon, but a place for bacon at breakfast I assume due to supply issuesDespite that, my guy and I had a wonderful, comfortable stay and will definitely be back when we’re in the area!

Kim Bettendorf

This location is in need of some remodeling The staff we interacted with were very nice and helpfulThe rooms smell musty and our air conditioning unit wasn’t working

We were unable to get it started The pool and spa need to be cleaned more thoroughly There’s yellowish buildup on the bottom that appears to be algaeThe included breakfast was adequate Most likely will not choose to stay here again if I’m in the area

pasa dena

@ $150 per night, you get a king size bedroom with highway front, and an endless flow of car noises Waking up with a refreshing headache was a breeze, the relaxing highway noise will keep you up all night Upon the first toilet flush, the water refused to stop flushing and kept on going, and the TV did not want to start

Hand soap was provided upon request, and the shampoo was a permanent fixture in the bathtub, the perfect feel of a public bathroom The pictures will show the skills of the maintenance work and the cleanliness of the room The staff at the front desk was nice and super friendly

9. Hampton Inn Riverside March Air Reserve Base (2-star hotel)

About this hotel

Off Interstate 215, this informal hotel is 4 miles from March Air Reserve Base, 9 miles from the UC Riverside Botanic Gardens and 10 miles from the Lake Perris State Recreation Area.Colorful, casual rooms have Wi-Fi and TVs, plus microwaves, coffeemakers and minifridges. Upgraded rooms add sofabeds.Amenities include an outdoor pool and a gym, as well as a coin-operated laundry, a convenience store, and a patio with fire pits. A breakfast buffet and parking are available.

Things You Need to Know

  • The rooms have minibars and TVs
  • 12 min walk to the Riverside National Cemetery

Feedback From Real Customers

jeannie Garcia

I highly recommend the Hampton Inn, from the moment my husband and I walked in the front door we were greeted by Gina Hernandez who was at the front desk As we walked to our rooms staff was friendly and curiousCheck in was quick and accommodating to any questions or services that were needed

We had a family group staying at the hotel and all our rooms were clean and comfortable to our needsThe buffet breakfast was delicious and had a variety of food to choose fromI love the later check out, It allowed my family some time to spend together before saying goodbye 💕

gem gem

We’ve been here twice to visit family and each time it’s been a great stay The front desk staff is friendly and the rooms are always clean They are new and nice floors and beds

It’s spacious and the air conditioning works very well too I love the location, it’s near an In-N-Out & starbucks & gas station! There are more too but it’s perfect for when we arrive late from road-tripping to get some food and when we leave in the morning to start our trip we can get gas and a coffeeIt’s also pet friendly! 😊

Michelle Wilkinson

This place was fantastic! It’s new and clean and the staff were wonderful We had a king room with a sofa bed and the bed and sofa were very comfy! Nef helped us get booked and definitely made us feel welcome! I read reviews of people saying the area had sketchy people and some had their cars broken into however I did not feel unsafe at all There are a few fast food places in the same plaza

10. Home2 Suites by Hilton Corona (3-star hotel)

About this hotel

Adjacent to a shopping plaza off Interstate 15, this laid-back hotel is a mile from the Dos Lagos Golf Course and 5 miles from Glen Ivy Hot Springs.Colorful, casual studios feature kitchenettes and sofabeds, plus Wi-Fi and flat-screen TVs. Suites add separate living rooms. Room service is available.There’s a heated outdoor pool, a gym, and a patio with a fire pit. Other amenities include a snack shop and a business center. Breakfast, parking and guest laundry facilities are also available.

Things You Need to Know

  • Guests praised the rooms
  • 7 min drive to Tom’s Farms
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service

Feedback From Real Customers

Jennifer Ann Zbinden

The hotel itself was pretty good We had a great experience at check-in with Alexis She was very welcoming and friendly

Room had everything we needed and was clean Breakfast was good Lots of options and was well stocked A major disappointment was when we went downstairs for breakfast on our last day and hear the desk clerk having a conversation with a male who did not appear to be a guest (and was possibly under the influence of drugs) speaking negatively about a particular profession, law enforcement to be exact They had no consideration for anyone in the lobby that may work in said profession and as an employee of the hotel, the desk clerk should have put a stop to that conversation the second the males started his ranting As an employee of the hotel, the employee is responsible for making guests feel welcome, no matter what profession, and we definitely did not As Hilton Honors members we have stayed in numerous Hilton hotels and never had such a distasteful experience

Alberta Cotton

My experience with this hotel started out terrible My family and I were traveling, for a family vacation We arrived to our hotel after several flight delays

I remained in constant contact with this hotel via the Hilton app(message) and the phone Our room was paid in full (through Travelocity), and yet upon arrival my room was cancelled My family and I was locked out and spoken to on the phone(in the forte) and was referred to as,”Oh yeah your the lady that called about your room” When finally allowed to enter and approach the front desk, Sophia begin to say that I called at 12:56am and that she canceled my paid in full room at 12:00 midnight because she didn’t hear from me at 11:30pm when I said I would arrive Even though I called numerous times When I messaged because I couldn’t get through via the phone, she said she was having technical issues and that’s why she didn’t answer the phone She told me that I would have to pay for the room all over again and request a refund I refused because in my email I knew I could not get a refund or modify my room So she then says she can try to get me in a room and that I would have to pay a $200 deposit (she said I would get it back in 5-7 days), I agreed She booked the room, but I expressed to her my disappointment in knowing that my room was cancelled and my money was just taken like that She begin to express how she could lose her job if she books the room under another reservation and I not pay I continued to wait for a room, because at this point my husband, four children and I were extremely tired after being at the airport over five hours Sophia was apologetic after a while for her actions and gave us complimentary water(2 bottles and one pack of cheese its) She said she would make a note of what occurred and her co worker would fix the problem As we finally begin to settle in, my phone pings and alerts me that my card was ran for $258 and $74 after booking the room, but I locked my card, so the charges were declined I asked her about that she said that her co worker would fix it because she was “new” and didn’t know how to fix this problem Well we decided to get some rest and address this situation in the morning( I couldn’t sleep so I just stayed up due to this issue) The next day was better, we met Dennis He spoke with us and he reassured us that the problem would be fixed Dennis made our entire experience better He genuinely was apologetic and he made us feel welcomedThe rooms were fairly new and clean We stayed three days two nights, we lost a day due to our delayed flight There was free breakfast from 6:30-9:30am, it was pretty good But our rooms were not cleaned the entire time we were there I’m not sure if we had to request room service or not because it was not communicated with us Overall, I’m not sure if I would stay at this hotel again, but we definitely appreciate all the Dennis did for us

Jennifer Walker

We contacted the hotel as requested by them on my last review This contact was made five days ago and no one has ever gotten back to us I think that it is interesting that they act concerned, but by their actions, obviously are not

They wasted our time a second time by asking us to contact them just so they could appear on this review that they really care about their customers I’m sure, as the other reviews reflect, that it is a nice place However, I would not take a chance on making a reservation that may be cancelled on you if they decide to give it away to someone else even after confirming our arrival time with hotel staff

11. Best Western Plus Lake Elsinore Inn & Suites (3-star hotel)

About this hotel

Off the Temecula Valley Freeway, this straightforward hotel is 0.4 miles from the Lake Elsinore Casino and less than 2 miles from the shores of Lake Elsinore.Simple, traditional rooms feature tea and coffeemaking equipment, microwaves, minifridges, cable TV and free WiFi.Breakfast is free, plus there’s an outdoor pool and hot tub and a fitness room.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 5 min drive to Skydive Elsinore
  • Guests mentioned the service is friendly
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “mountains” 11 times
  • Guests praised the breakfast
  • Guests praised the views
  • One of the few hotels in the area with a casino

Feedback From Real Customers

David Maschue

Everything was great Wonderful pool and jacuzzi with amazing views Breakfast was great, the eggs were dry and fake (previous times at this hotel they were not like this)

The only thing I ask is maybe cut the bush back on the north side of the property It makes it difficult to walk to the sidewalk to get to the ballgame Maybe if it is not too much trouble to talk to the vets office down below and ask to cut their bush as well it goes out into the street and makes it difficult to walk as well Both these big bushes have been huge and overgrown all 7 times the last 5 years we have stayed at your hotel (the vets bush is definitely not your fault)

Kaylee Reynolds

The rooms are clean there was plenty of parking and the front desk staff were nice The front desk staff were also helpful when asked what there is to do close by My only complaint is that the breakfast lady was rude once it hit time to put everything away

Was in the middle of a business email while sitting at a table and she came up and said we are closing down breakfast I said ok yeah no problem I have ate your fine She then proceeded to tell me we had to move right away out of the table so she could rope off the section This isn’t like a separate room with closing doors its literally tables set up off of the lobby I found it very rude that I couldn’t even finish my business but rather had to juggle all my things to move to a chair in the lobby a few steps away and finish my business email

12. The Inn at Europa Village

About this hotel

Overlooking Temecula Valley and a 30-acre vineyard, this elegant B&B is 2.1 miles from Legends Golf Club.Sophisticated, wine-themed rooms are individually decorated and have free Wi-Fi. Some rooms add whirlpool tubs, private entrances, and/or balconies with vineyard views. In-room massage treatments are available for a surcharge.Complimentary perks include a 2-course breakfast made with local ingredients, as well as a daily sangria happy hour. There’s also a patio with a 6-ft fire pit and an 8-person hot tub.

Things You Need to Know

  • Walking distance to Baily Vineyard and Thornton Winery
  • One of the few hotels in the area with room service
  • Guests mentioned “wineries” 10 times
  • Guests praised the breakfast
  • The hotel has a boutique store
  • Guests liked the bar

Feedback From Real Customers

Michael Gier

My wife and I stayed at the Inn at Europa Village for three nights and we loved it The inn is up on a hill overlooking the valley below and all of the room have been redone We stayed in the Vineyard Master Suite with a large living room, a very nice bathroom with a large walk in shower, a large bedroom with a fireplace, and a very large balcony that overlooked the vineyards and valley below; it was fabulous! That also have a very nice jacuzzi that was the perfect place to watch the sun set

Daley Dodd

The customer service is poor I think it starts with their management We asked for later checkout because there was a medical need, and they said they have a strict 11 am check-out

In the hospitality business, you should try to accommodate guests, and managers are there to create solutions instead of making guests upset We got the excuse that the hotel is too small to accommodate late checkouts There were other issues as wellRegarding their phone recording, they stated that check-in was at 3 PM, and once we arrived at the location it was 4:000 pm I think part is that they are under staffed The same person answering phones is doing check-in’s

Rekha Nilkanth

Beautiful building – room was spacious Balcony was nice to haveRoom had basic things but no fridge or TV in the room

TV was in great room and a common fridge for all guests Coffee machine in dinning area but no sink to put your used cups Someone comes and picks them up every so often, I guess

13. Courtyard by Marriott Temecula Murrieta (3-star hotel)

About this hotel

Set in a shopping complex with eateries, this contemporary hotel off the Temecula Valley Freeway is a mile from amusements at the Mulligan Family Fun Center and 4 miles from Harveston Lake Park.The stylish rooms come with complimentary Wi-Fi, smart TVs and Netflix, as well as minifridges, and tea and coffeemakers. Upgraded rooms add sofabeds. The 1-bedroom suites offer separate living rooms.Parking with electric charging stations is free. There’s an airy cafe/bar, plus a 24-hour gym, an outdoor pool and a hot tub.

Things You Need to Know

  • 12 min drive to the Old Town Temecula Community Theater
  • Guests liked the friendly service
  • Guests praised the rooms but some complained about the kitchenettes
  • Guests praised the outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Gina La Monica

My daughters had a soccer game down the street from this hotel so I thought I would try it for a night It looks like a newer property with all modern decor Nice bar area and restaurant area with cold water available all day

The gym is a good size facing the outdoor pool area They had EV chargers for my TeslaThe staff members were very nice and gave me a late check-out so my daughters could shower before we drove back home The cleaning staff members were also very helpfulStarbucks is down the street about 5 mile I walked there with no problemThis property is very popular with wedding parties for the Temecula areaThe queen double room was very spacious and had ample room for a family of four


Great place and like new The staff is not only professional but kind and welcoming A hop, skip and a jump to Old Town Temecula

Awesome rooms, breakfast, bar and Starbucks on siteThey keep the place spotless and yes HBO is included and you can stream from the net as wellHighly recommended

Lance Levine

Nice rooms though a little small No microwave in the rooms Strangely placed light switches

Outdoor fire pit and pool are nice Does not have a true restaurant on site for a 3 star hotel Breakfast is not complimentary for a 3 star hotel However, their part-time bar and food counter has a wonderful staff, burgers, and Starbucks coffee

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