pet friendly hotels in Laurel, VA

1. Courtyard by Marriott Richmond Northwest/Short Pump (3-star hotel)

About this hotel

This modern hotel is 7.3 miles from the Lewis Ginter Botanical Garden and 8.8 miles from the Science Museum of Virginia.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs and coffeemakers. Suites add separate living areas and minifridges.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 3 meeting rooms. Other amenities include an indoor pool and an exercise room, plus free on-site parking.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 14 min drive to Lewis Ginter Botanical Garden
  • Guests praised the friendly service
  • Guests liked “Bistro”, mentioned 18 times in reviews
  • Guests mentioned lobbies 17 times

Feedback From Real Customers

Anoose Killmore

Absolutely fantastic staff and hotel! It looks very clean and nice all around the perimeter (even has a small creek), and the rooms are fantastic The front receptionist working on 5/25 around 5am was very quick and super helpful with an issue, I would absolutely recommend this hotel over any other in the areaThey even have the super rare noon checkout!!

patricia vanlandingham

The mattress had pee stains on them They covered it up witha mattress padThey gave usanother room

We had the sameproblem with the one bed in theroom they gave us My husbandtold me to stop complaining it’sa hotel I check everything in therooms I stay in

Berkley Williams

I love this place and it’s actually home to me when I’m in Virginia visiting family which is quite often The rest of the year I live in Colombia South America For the price I don’t think you can beat it

Staff is great and place is clean Beds are very comfortable and I love the coffee maker and shower I believe it’s one of the best deals in Richmond and I’ll keep coming here as long as they don’t raise the prices

2. Hampton Inn & Suites Richmond/Glenside (3-star hotel)

About this hotel

Less than a mile from Interstate 64, this modern hotel is a 6.3-mile drive from the Virginia Museum of Fine Arts.The streamlined rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels and coffeemakers. Some have microwaves and minifridges, while suites add living areas and pull-out sofas.There’s a gym and a seasonal outdoor pool in addition to the free daily hot breakfast (on-site) and weekday breakfast bags to go. Other amenities include a business center and 2 meeting rooms, plus free parking.

Things You Need to Know

  • 8 min drive to Lewis Ginter Botanical Garden
  • Guests praised the friendly service
  • Guests mentioned “omelettes” 27 times

Feedback From Real Customers

Jacob “Jed” DeGroote

This review is more for the customer service than the stay or facilities I left a nice pair of nice sunglasses and didn’t realize it until 3 weeks after my stay I thought I had just lost them, but didn’t know where

I called, a rep asked me to describe the lost sunglasses, confirmed they were in the lost and found, and offered to have them shipped to me I paid the postage, emailed them the label, and got my shades back a few days later Thank you!!The hotel was nice place to spend a few days while my son had a swim meet in the area Please staff, decent breakfast early in the morning, and nice desk area in the room that made it easy to do some zoom meetings

Morgan C.

I wish I could leave ten stars! This location is fantastic- ample parking, extremely clean, beautiful interior and best of all above-and-beyond staff like Merry Roseme Everyone we interacted with was wonderful, but she really made sure we were happy and enjoyed our stay at the hotel We will only stay at this hotel from now on when in Richmond (which is often)

Oh, the round-the-clock coffee and great breakfast spread in the morning were also much appreciated!

3. SpringHill Suites by Marriott Richmond Northwest (2-star hotel)

About this hotel

This informal all-suite hotel just off I-64 is 10.5 miles from the Virginia Museum of Fine Arts and 13.3 miles from the Virginia State Capitol.Unassuming studios have free WiFi, desks, and flat-screen TVs with premium cable channels, plus separate living areas with pull-out sofas. Kitchenettes provide coffeemakers, minifridges, microwaves and wet bars.Freebies include hot breakfast and parking. There’s also an indoor pool, a hot tub and a fitness center, as well a business center and laundry facilities.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 15 min drive to the Maggie L. Walker National Historic Site
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 10 times
  • Guests mentioned hot tubs 16 times
  • The fitness center has weight machines and free weights
  • One of the few hotels in the area with an indoor pool
  • Guests praised the bar

Feedback From Real Customers

Ronnie Kalatizadeh

Pros: staff is extremely polite and friendly and helpful Rooms are also very clean and comfortable Breakfast was very goodCons: A/C in the lobby and hallways wasn’t working, only one of the two elevators was working, my room keys didn’t work for me and had to go back to get them fixed (this happened with another guest while I was at the front desk as well), many of the hot items at breakfast were prepackaged which may bother some people

T

Pros:- Downtown Richmond is 15 minutes away- Breakfast is free and it’s legit: Scrambled eggs, waffles with toppings, sausages, oatmeal, cereal (Corn Flakes or Rice Krispies), bagels, muffins, Dannon yogurt, milk, juice, coffee The breakfast area looks appropriately sanitized- There’s warm lighting in the bedroom area, a nice detail- Long-lasting hot water in shower- 12pm checkout time- The staff are professional and niceCons:- Sanitation Sticky bathroom light switch

Toilet paper roll holder is dusty with a couple of smudges Toothpaste speckled on the left and right walls of the bathroom sink With these basic misses, I can’t tell what else has and hasn’t been cleaned in the room- Noise Thin walls: At night, I was hearing (and trying to ignore) the loud tone from a man both talking and joyfully shouting one room over Also, music playing from the same room at 4:30am Footsteps from above Loud group in the lobby Kid banging on a hallway door for 15 minutesNote: On the first floor, rooms 114 and 115 are close to the lobby I stayed in room 115 The added noise from the lobby won’t affect most other roomsSummary:The noise and spotty sanitation are too much When I got here, I briefly considered sleeping in my car for those reasons The breakfast spread is enticing, but I won’t stay here again

4. Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel (3-star hotel)

About this hotel

In a commercial area between I-64 and Highway 250, this casual hotel is 4 miles from Short Pump Town Center mall, 7 miles from Lewis Ginter Botanical Garden and 10 miles from the Virginia Museum of Fine Arts.Unassuming rooms come with minifridges, microwaves and coffeemakers, as well as free Wi-Fi and flat-screen TVs.Parking and hot breakfast are complimentary. Other amenities include a seasonal outdoor pool, an exercise room and a lounge, plus a business center and guest laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 14 min drive to the Black History Museum and Cultural Center of Virginia
  • Guests liked the friendly service
  • Guests praised the restaurant
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

John Piorkowski

Stayed here for 4 nights last weekend of June ’22 for a lacrosse tournament and a trip to Kings Dominion I can’t say enough about the front desk staff, super friendly and helpful The room/bathroom was clean and I would say updated, but I don’t know when it was built

So I will just say it was up to date It had a wall mounted 50 inch tv and the bathroom mirror was a nice touch Also, the location is great It’s close to everything you need because you forgot something, from sporting goods, grocery stores, restaurants and a very nice outdoor mall

Mark Stottlemyer

The only reason I am giving this hotel a two star review is because of the location, other than that it was an actual nightmare To start off our stay here, my family and I got stuck in the elevator with our friends When the elevator finally situated itself and let us out, a woman standing on the floor told us that it has gotten stuck multiple times that day

With that knowledge we went down to talk to the staff at the front door who did nothing about it No closing the elevator or telling guests that the elevator may trap you for a while Saturday afternoon we asked the front desk for towels for the pool We were told there was towels out there already, funny enough there was no towels (of course) So we go back in and ask for more and after having eyes rolled at us someone was sent out with hand towels for the pool My friend was swimming in the pool after all that and got a shard of metal stuck into his toe and the light for the pool came out of the wall and was floating next to the wall Let’s just say that was the end of our time in the pool This experience has made us rethink ever staying in a Holiday Inn again

Jessica Nelson

At this location: Front desk staff when I arrived was great Breakfast is the best of all the chains especially for vegetarians Love the pancake machine

The rooms look pretty new, nicely maintained Love the KeurigIHG: The only thing missing to make this my favorite and the superior chain is access to streaming programs from the TV like Netflix or Amazon

5. Fairfield Inn & Suites by Marriott Richmond Ashland (2-star hotel)

About this hotel

Close to fast-food eateries in a commercial area off Interstate 95, this down-to-earth hotel is 2 miles from the James River Cellars Winery, 10 miles from Kings Dominion amusement park and 12 miles from NASCAR races at Richmond Raceway.Warmly decorated rooms come with complimentary Wi-Fi and flat-screen TVs, plus minifridges and coffeemakers. Suites add microwaves, as well as desks, and sitting areas with sofabeds.Freebies include parking, a car-charging station, and a hot breakfast buffet served in a bright dining area. Other amenities consist of a lobby bar, a colorful lobby lounge and a convenience store, plus a gym and an indoor pool.

Things You Need to Know

  • Guests praised the clean rooms, which have microwaves
  • The rooms have coffee makers
  • 7 min drive to James River Cellars Winery
  • Guests praised the friendly service
  • The fitness center has free weights
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Davida Xm

I expect better for $158+ a night I’m grateful they accept pets However I wasn’t expecting sheets with stab wounds, marked and scuffed walls and fixture and the shampoo/conditioner/body wash receptacle to be unglued from the wall — and almost completely empty

Thankfully I had my own stuff that I was able to access quickly vs shutting off the shower and dressing to go to lobby to get supplies This is what I’d expect for a $70 a night facility There was no breakfast either – which I knew going in, but it just seemed even more sad knowing I’d paid for a room that didn’t live up to my hopes That being said, I’m still eternally grateful they accept dogs

leah washington

It was a very nice hotel Well kept and clean Very inviting

The only thing I found uncomfortable, unprofessional and extremely distasteful was the breakfast staff The lady who was in charge of refilling the food hovered over the food and watched everything you picked up It was so uncomfortable It was borderline harassment This never happens at the Hilton Marriott you need to train your staff better

Dee Smith

Staff was great The sheets on the bed were wore out They were fitted and would not stay on the mattress

Mattress also was worn out and dipped Bedding was awful for over $200 A night The rim at bottom of shower door that keeps wayer from running out of shower was filthy I took my finger to see if it would come off and it would It was black They need to up the par on Linens and trash some and deep clean shower doors

6. Embassy Suites by Hilton Richmond (3-star hotel)

About this hotel

Located in the West End, this upscale all-suite hotel with an 8-story atrium is 3 miles from the University of Richmond.The modern suites come with free Wi-Fi, separate living rooms, pull-out sofas and kitchenettes, plus flat-screen TVs. Some offer conference tables and/or extra bedrooms.Complimentary amenities include made-to-order breakfast, regular evening socials and parking. A sleek restaurant in the airy atrium serves American fare. There’s an indoor pool, a 24/7 fitness center, a hot tub and a sauna, plus a business center and 10,000 sq ft of meeting space.

Things You Need to Know

  • 9 min drive to Lewis Ginter Botanical Garden
  • One of the few hotels in the area with room service
  • Some guests complained about the air conditioning
  • Some guests disliked the unclean bathrooms and others complained about the showers
  • Guests praised the sleek restaurant
  • Guests mentioned “omelettes” 25 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Heather Donahue

This is the second hotel stay I’ve had in the Richmond area (previously stayed at the graduate) and for the price, I must say this is the better pick It’s a quick drive into downtown Richmond, the immediate area did not feel threatening for two woman travelers and the hotel is well maintained and cleanIt is atrium style so I will say you can hear the lobby and bar area but honestly it wasn’t too loud as to be an issue

We got the two bedroom with the pullout and it was perfect for our situation The pullout was nothing fancy but I wouldn’t say it was uncomfortable by any means The bathroom is quite small but did not pose an issue to us Having a door between the two bedrooms was perfect for privacy and both rooms were quite largeThe lobby was great and even offered a nightly snack, we didn’t partake but I believe it was things like a vegetable and meat and cheese tray Contrary to other reviews there is definitely a bar, pictured belowMy only issue and one that definitely could have been avoided with a question on my part was the deposit being the same price as the the entire stay so you’re essentially having double your funds unavailable at once Not an issue for everyone but definitely something to ask about or keep in mindThe front desk staff was very friendly and helpful although the housekeeping staff did knock multiple times one morning when we had a do not disturb sign on the doorOverall I recommend this hotel and I would stay again next time I’m in town

Leslie Theodorakakos

First I would say the front desk staff was very nice…always smiled and greeted us The breakfast was also very nice We were in town for a graduation and it was Mother’s Day weekend, so the hotel was crowded and VERY noisy on Saturday night

We went to graduation on Sunday and when we returned, our room had not been cleaned When I called the front desk for towels and coffee on Monday morning I was told that, since the start of the pandemic, rooms have not been cleaned daily because staff shortages I understand, but there are no signs in the room letting guests know The rooms are comfortable but quite outdated No bottled water was provided and only shampoo and conditioner as far as toiletries were provided The bathrooms are extremely small For the price we paid, I wouldn’t recommend the hotel nor would I stay again

tideroll55

I read several reviews and decided to stay here to see how it was Overall experience was EXCELLENT I would definitely stay here again

Jason the guy who checked us in went above and beyond They even started up the two free drinks at 530pm Indoor pool was fantastic Continental Breakfast was AMAZING Even though its a fancy hotel, I think to go plates for breakfast would be great

7. Fairfield Inn & Suites by Marriott Richmond Innsbrook (3-star hotel)

About this hotel

Just off I-64 and 7 miles from the University of Richmond, this casual hotel is 10 miles from the Virginia Museum of Fine Arts and 11 miles from Richmond International Raceway.Straightforward rooms offer free Wi-Fi, desks and flat-screen TVs, as well as coffeemakers, minifridges and microwaves. Suites add separate living areas with pull-out sofas.Freebies include hot breakfast, coffee in the lobby and parking. Other amenities consist of an indoor pool, a fitness room, a picnic/BBQ area and a business center.

Things You Need to Know

  • Guests praised the clean rooms
  • 14 min drive to the Black History Museum and Cultural Center of Virginia
  • Guests mentioned the service is friendly

Feedback From Real Customers

Amy Shughart

All the staff was so friendly and very helpful! They treated our dog Princess like royalty 😉 The room was a decent size and clean The body wash, shampoo and conditioner in the shower was a nice touch The breakfast was a decent variety- the egg quiche was delish

Pancakes or waffles would be a nice addition We would definitely stay here again!

Mike Meachem

The staff was okay except for the young lady who is on Sunday morning She was the best! The manager left a great deal to be designed I ran into a problem I called several times but I never ever spoke with her I felt terrible because I had to go to customer service and that issue is still pendingGood morning breakfast lady was beyond great she was a wealth of information and totally competent

Did I mention the young lady that was on Sunday morning was the best I hope my auntillary concern gets worked out because that would move this rating from better than okay to pretty good

Kylene Lovell

I stayed here with my 80 year old grandmother We found an adult, mature bedbug on one of the beds I killed it and took it to the front desk, and my concern was dismissed

The clerk offered to change our room, which was nice, but he moved us into the room next door that shared a connecting door As we were packing up to move rooms, I found about 8 more, smaller bedbugs under the pillows and in the bedding I went back to the clerk and told him there were quite a few more- he thanked me and said nothing else If my grandmother had been able to, we would have left immediatelyThe next morning, the cleaning staff had NOT been made aware of any problems ans they were going to cycle the room like there was nothing wrongDo not stay at this hotel, they do not take cleanliness or customer concerns seriously

8. Candlewood Suites Richmond – West Broad, an IHG Hotel (2-star hotel)

About this hotel

This casual all-suite hotel is 4 miles from Lewis Ginter Botanical Garden, and 8 miles from both the 19th-century Maymont estate and the American Civil War Museum.Laid-back suites feature kitchenettes and dining tables, as well as complimentary Wi-Fi and flat-screen TVs.Amenities include a gym, a self-serve convenience pantry, and a lending locker, as well as an outdoor gazebo with a BBQ grill.

Things You Need to Know

  • Guests praised the large rooms, which have TVs
  • Guests praised the kitchenettes
  • 10 min drive to Lewis Ginter Botanical Garden
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests liked “Fire pit”, mentioned 10 times in reviews
  • Guests liked “Patio”, mentioned 11 times in reviews
  • Guests praised the fitness center, which has treadmills

Feedback From Real Customers

T Bailey

I can’t recommend this hotel Overall, it was merely ok The room was big, could have been cleaner

Lots of little issues to include big lines going down the TV, broken hook on the back of the bathroom door, loose toilet paper holder, wall damage, rusted table, water damaged vanity in the bathroom and the coffee pot didn’t fit in the coffee maker I expect more out of this brand of hotels and was quite disappointed Not too mention the homeless person sleeping on one of the couches in the outdoor area If none of this bothers you, book it If they do, pick somewhere else to stay

Kim Wilson

We are enjoying our stay, just checked in today I was a bit worried about some of the reviews, but everything is perfectly fine so far Our room is very clean, no issues at all

All of the staff are very nice & even the other guests that we’ve encountered They have a very nice outdoor area & we have sat out there this afternoon No complaints, highly recommend

Larhonda Stout

It’s just okay The girl at the front desk is soooooo nice and professional The hotel seems dated and needs a thorough cleaning

Stains were on the couch, chair and headboard Honestly it seems like the cleaners didn’t even wipe down the furniture Some of the dirt could just be wiped off Chipped paint in the bathroom Small hairs in the bed Stained dish towels The carpet needs to be cleaned The kitchen and bathroom floors need to be mopped They were sticky I suppose it’s okay for an overnight stay but I can’t imagine staying here for an extended period of time unless I was low on funds Oh and the ac is weird I had to put it on a very low temp to get the room cold This could be a good hotel if it had proper upkeep

9. Hampton Inn & Suites Richmond/Virginia Center (3-star hotel)

About this hotel

This straightforward hotel is 4 miles from Lewis Ginter Botanical Garden, 18 miles from Richmond International Airport and 9 miles from the Virginia Museum of Fine Arts.The unassuming rooms include free Wi-Fi, flat-screen TVs and custom-designed beds, plus desks, coffeemakers, minifridges and microwaves. Suites add sitting areas with sofabeds.Complimentary amenities include parking, and hot breakfast or weekday breakfast bags to go. There’s an indoor pool and a gym, plus 3 meeting rooms and a business center.

Things You Need to Know

  • Guests praised the unassuming rooms and the beds
  • 10 min drive to Lewis Ginter Botanical Garden
  • Guests praised the friendly service
  • Guests liked “omelettes”, mentioned 12 times in reviews
  • Guests liked the fitness center
  • Guests praised the indoor pool

Feedback From Real Customers

Alexandria Hennigan

This hotel was the worst hotel we’ve stayed at We arrived and decided to take both of our toddlers to the pool Walking into the pool area we noticed rubbery mats around the pool to help with slipping

We thought it was great We also noticed a slippery when wet sign out Which is great but our toddlers are too young to read We decided to go into the cloudy pool that had particles of something at the bottom My toddler had to use the bathroom She was walking safely holding my hand to leave when she slipped on the tile and fell hitting her head hard on the floor There was nothing I could have done to stop her from falling due to the type of tile they have It is totally unsafe in that pool area and something needs to be done other than a slippery when wet sign put out We told the front desk and they said they would let the general supervisor know but nothing was done for us or were we asked how she was It could have been way worse but thankfully it wasn’t I do have to say when we went to the complimentary breakfast the next day the two women who were serving the breakfast were so kind and helpful The nicest staff they have

Anne Matrone

Great spot for travelers staying overnight! The room was very clean and larger than expected The staff at the front desk and food court were all friendly and helpful There were many choices for the free breakfast, cold cereals, hard boiled eggs, fruit and yogurts as well as hot food choices like premade omelets, sausage links, oatmeal, and waffle makers

The coffee was also hot, fresh, and abundant We didn’t check out the pool area so I can’t comment on that Will definitely return if travelling through Virginia again, it’s not far off the main highways

C C

Extremely disappointed I had a two-day reservation starting yesterday for a wedding A family emergency came up and I knew I would be unable to arrive yesterday

I called the hotel yesterday explain the situation and told them I would be happy to pay for both days to ensure that they not cancel my reservation and that I be able to use the second day I said the most important thing was that they not cancel my reservation, and I was willing to pay since it was a late change The manager I spoke to made an offer to waive the cost of the first day, and ensure that my second day was held for me Arrived to check in today and discovered that they had canceled my entire reservation And that they had charged me for the first day I had been willing to pay for the first day, but it was a big disappointment that after they made an offer I did not request they chose not to follow through on it And the manager claimed she had told me that I needed to call back today, rather than simply showing up and checking in as I tried to do She never asked me to do this I’ve been hilton honors member for more than 20 years, and have had many good experiences with the Hampton inn& suites Which makes me even more disappointed They seemed initially unsure whether there would be another room available and by the time they figured that out I had decided I should move to a different hotel down the street

10. The Westin Richmond (4-star hotel)

  • Address: 6631 W Broad St, Richmond, VA 23230
  • Phone: (804) 282-8444
  • Ratings: 4.4 (1227 reviews) Very good
  • Website : The Westin Richmond
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Upscale hotel with a sleek restaurant, a bar & an indoor pool, plus free Wi-Fi & parking.

About this hotel

Off I-64 and 3 miles from the University of Richmond, this modern, upscale hotel is 6 miles from the Virginia Museum of Fine Arts.Polished rooms have flat-screen TVs, desks, coffeemakers and free Wi-Fi. Suites add separate living areas. Upgraded rooms and suites come with access to a lounge serving complimentary breakfast and evening snacks. Room service is available 24/7.Parking is free. There’s a lounge bar and a sleek restaurant, as well as a 24-hour fitness center, an indoor pool and a whirlpool tub. Other amenities include a 24-hour business center and meeting rooms.

Things You Need to Know

  • 11 min drive to Lewis Ginter Botanical Garden
  • One of the few hotels in the area with 24-hr room service
  • Some guests complained about the kitchenettes
  • Guests praised the sleek restaurant
  • Guests mentioned lobbies 36 times
  • Guests praised the breakfast
  • Guests praised the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Gloria Rosario Wallace

We had a wonderful time with our family Lovely rooms with lots of space to stretch out after a long day in the car We had a late lunch in the hotel restaurant and felt really safe in the large, well ventilated space

We had dinner in our room since it was a bit more crowded by then Though there are other places nearby to eat, the food in-house was excellent with several really good vegan options The staff was incredible, there was always someone to ask a question of, we requested extra linens and received them immediately The market by the front desk was also very convenient for last minute things When I went to load up the car before sunrise, there was security personnel in the lobby which made me feel safer about being outside alone in the dark Our only critique is that our room had a door to connect it to the adjacent room We heard some loud talking /laughing late at night It was very minor and it seems if you are close to the door your neighbor will hear you

Dr. Rosie Ann Riley

This is a must stay!! If I had more time I would have booked extra nights! The hotel is simply beautiful and the staff is super friendly I met and spoke with a manager (Mr Matt) , dishwasher (Mr

Tim) , clerk (Mr Phil) and server (Ms Brittney) all in 1 day and every last person was very kind and professionalI didn’t have opportunity to see pool or workout area but rest assured you will not be disappointed with your stay at this hotel It’s somewhat secluded BUT you are close to restaurants etcThey were having a wedding when I arrived As a titanium member I was able to go to club on 7th floor for cocktails ($5 each) and breakfast the next morningI highly recommend staying at this hotel!!! The photos online are an exact representation of what to expect!!!

Lamont Ross427

Did not rate the rooms because we have not stayed there But the 1st impression was wonderful, we went to see if we can see the place We are looking for a place to have our wedding reception, the Manager took time to show myself & wife the facility & he explained that he had his wedding there

Great 1st impression, so we are thinking about hosting our wedding reception there Really nice

11. Candlewood Suites Glen Allen – Short Pump, an IHG Hotel (2-star hotel)

About this hotel

Off I-64, this informal all-suite hotel is 9 miles from shopping on Monument Avenue and 14 miles from downtown Richmond.Relaxed suites offer free Wi-Fi, flat-screen TVs, full kitchens and desks. The 1-bedroom suites add separate living areas with pull-out sofas.Parking and laundry facilities are complimentary. There’s also a lending library, a convenience store and an outdoor gazebo with a BBQ grill. Other amenities include a fitness center and a business center. Pets are welcome (fee).

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 13 min drive to Joseph Bryan Park
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Some guests complained about the breakfast
  • The fitness center has elliptical machines

Feedback From Real Customers

Karine Shashoua

My stay was excellent Very comfortable bed and pillows, clean, quiet, and overall just super nice Stefan at the front desk was awesome and the staff was amazing

I was on a road trip north and I left my gourmet spices that I purchased along my trip in the fridge and by the time I realized I was too far ahead to turn back I called and explained and they will keep them safe for me until I return next time, which will be in a couple of weeks! I will definitely be staying there again, not just because I forgot something but because it was a great place to stay! Thank you Stefan and the rest of the staff for making my stay great and keeping such a nice hotel!

R Thomas

If I work another assignment in Richmond I’ll stay at this hotel again I have no complaints The price was very affordable for my two month stay

The front desk ladies had great customer serviceI loved that laundry was free The gym is small but had plenty of equipment to get a good workoutThe rooms are updated I loved that the hotel room didn’t have carpet The rooms have a full kitchen with dishes The entire hotel is very clean and maintenance seem to stay up to dateThe hotel is located in a good area with stores and restaurants close by

Sol

I booked a two week extended stay with CandlewoodIt was an exceedingly disappointing experience The hotel bills itself consistently as a business hotel, yet it was incredibly hard to conduct business here

The staff was inconsistent with service and information I found it hard to conduct meetings during business hours; the clientele is very disruptive and the hotel cleaning staff are very loud in the halls On several occasions I had to switch the audio of my video calls to avoid interference from their screaming and shouting in the hallwaysRooms are clean but hallways and all common areas are exceedingly dirty Again, this is not a business hotel; more like a motel level of guest, staff and service and clienteleThe wifi is incredibly weak and you are subjected to multiple connection issues when attempting to use it I finished the remainder of my stay in Richmond at an alternative businessAvoid this place

12. Residence Inn by Marriott Richmond Northwest/Short Pump (3-star hotel)

About this hotel

This unpretentious, all-suite extended-stay hotel is 4 miles from Echo Lake County Park, 6 miles from the Meadow Farm Museum and 7 miles from Lewis Ginter Botanical Garden.Laid-back suites offer free Wi-Fi, flat-screen TVs and sitting areas with pull-out sofas, as well as kitchens with microwaves, and tea and coffeemakers. Some have fireplaces.Complimentary perks include breakfast, parking, and regular evening socials with snacks and drinks. Other amenities consist of an exercise room, an outdoor pool and meeting space. There’s also guest laundry facilities, a snack shop and a patio with a fire pit.

Things You Need to Know

  • 16 min drive to the Maggie L. Walker National Historic Site
  • Guests mentioned “suites” 13 times
  • Guests mentioned the rooms are unclean
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Leisa Lowery

Started out my stay and was planning on staying 2 nights I got the queen studio room and was immediately blow away size of the room in general and by the full sized appliances in the kitchen and sofa size The kitchens are stocked with pots and pans all the dishes you would need also

And having an ice maker in a hotel room is so much better then having to have a bucket and going to search for the ice machine I love that the TV swivels between the bedroom area and living room area I am VERY picky when it comes to beds and have a really hard time sleeping in most beds These beds are also incredibly comfortable and the pillows are very good as well I ended up extended my stay several more days as the reason I needed the room was also extended The hotel staff was absolutely amazing and kind and incredibly attentive The complimentary breakfast isn’t just some prepackaged pastries There’s fresh fruit, yogurts, a couple waffle makers and 3 different choices of hot items (which varies day to day so you have different choices if you’re staying a few days) The pool area is very nice qnd my kids really enjoyed a lazy Sunday playing in the pool Hands down one of the nicer hotel rooms I’ve stayed in Even told my daughters if it was just me this studio “apartment” space would be perfect for just me Will definitely be coming back when I need a room again

john kwak

It could use an update, but otherwise it’s a great dog-friendly hotel that’s convenient to 64 as well as being near a TON of shopping and restaurants The staff were friendly and very professional, plus they made sure to acknowledge our kids (and our 3-year old absolutely loved it!) Unfortunately, it is a little dingy, so I can’t give it 5-stars, but if/when it gets updated, it’s a 5-star for sure!

Traci Hastings

I wish I could give this hotel zero stars I booked a stay here with my 8 month old I called ahead asking for a pack n play and a customer service rep confirmed they had one reserved for me and I even had it in writing

When I arrived to check in at the end of a long travel day and right before bedtime, the front desk associate told me that they didn’t have any pack n plays available I explained that I called ahead She left for a few minutes and came back to tell me that her manager said they only have one and it’s broken Apparently someone was supposed to tell me and they “forgot” They offered nothing more than a half hearted apology The manager didn’t even come out to speak with me I ended up having to switch hotels so I had somewhere safe for my son to sleep As a loyal Marriott customer, I am beyond frustrated that an extended stay hotel option had no sleep options for children and no courtesy to address that problem

13. Holiday Inn Express & Suites Richmond North Ashland, an IHG Hotel (2-star hotel)

About this hotel

Situated off Interstate 95, this contemporary hotel is 1.2 miles from the Ashland Amtrak Station and 18.3 miles from downtown Richmond.The straightforward rooms come with work desks and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Suites additionally provide pull-out sofas, kitchenettes and dining tables. There’s also free WiFi and high-pressure showerheads in the bathrooms, and kids 19 and under stay free with an adult.Amenities include a complimentary hot breakfast, an indoor pool and guest parking, as well as a business and fitness center.

Things You Need to Know

  • Guests praised the beds
  • The rooms have TVs and coffee makers
  • 6 min drive to Ashland Museum
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • The fitness center has treadmills and elliptical machines
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Moni Bee

This hotel was close to where we were visiting That was probably the best thing about staying here It wasn’t very clean and smelled moldy

It’s extremely outdated and for the price, you would think it would be more modern The worst thing of all is that I woke up to ants crawling on me and all over the nightstand where I had a few items (there was also a huge spider as well) I will admit the staff was very accommodating and responsive to my request to change rooms, however, by the time I was over it The new room also had a door handle that was upside down so we couldn’t get into that room as we didn’t know it was that way until the front desk attendant came to help After that, I really couldn’t rest and we had one more night to stay There was also no communication about our incident although we were told they would adjust our total I had to do that the day we checked out Oh and I almost forgot about the front desk manager that had an attitude, I even asked if she was okay as she acted like she had an attitude the whole time she was checking in me and my family (we had a rooms) Overall I would NEVER stay here again I wasn’t expecting the Ritz Carlton, but for the price we paid it was NOT worth it at all I gave it to stars only because of the quick response from the guy working on 5/21/22 to change our room Otherwise it would have been -3 stars

Patricia Nicholson

The location was very convenient, the staff was amazing, the place was so clean you could smell the cleanliness, the room was large and exactly what we wanted and breakfast was an added bonus every dayKiera was in housekeeping and went above and beyond to make our stay perfectI am in the service industry and would love to have someone like her work for me

The front desk staff made it very easy to check in andevery day they entire staff smiled and greeted us They did not miss a beat on excellent service

14. SpringHill Suites by Marriott Richmond North/Glen Allen (3-star hotel)

About this hotel

This unpretentious all-suite hotel is 2 miles from the Virginia Randolph Museum, 4 miles from Lewis Ginter Botanical Garden and 5 miles from Meadow Farm Museum.Down-to-earth suites offer complimentary Wi-Fi, flat-screen TVs and sitting areas with pull-out sofas, plus minifridges, microwaves, and tea and coffeemaking equipment.Freebies include breakfast and parking. Other amenities consist of a gym, an indoor pool and a hot tub, plus coin-operated laundry facilities and a convenience shop.

Things You Need to Know

  • 10 min drive to Lewis Ginter Botanical Garden
  • Guests liked the professional, friendly service
  • Some guests disliked the furniture and the kitchenettes
  • Some guests complained about the beds
  • Some guests disliked the bathrooms
  • Guests praised the fitness center, which has weight machines
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Kala Paul

I love this hotel! My stay was very luxurious, clean and every amenity was available for use The room itself was decorated very well and very functional for working and relaxing I love that there’s an indoor pool and jacuzzi and access to a washer/dryer to wash my clothes during my visit

I was able to use the computer to print with great ease Hot breakfast was available, but my only suggestion to offer other meat options other the pork and having a small amount of vegan cheese available upon request I was very limited to what I could eat to ensure a hearty meal because the main options were pork

Amber S.

Stayed for the weekend, Friday night to Sunday Greeted with a smile and staff was very helpful Was allowed to change rooms upon arrival then previously booked (2 beds not available when booked)

Enjoyed the breakfast but beware coffee was very hot Hotel was clean and comfortable, worth the money Blankets on bed were a little light, if your cold natured I recommend bringing a blanket My friend and I did not get to enjoy the pool or hot tub due to hours Wish it was open a little later, maybe 10p to 11p for Adults only It would be nice to relax in hot tub after spending the day exploring And pool/hot tub were closed on Sunday which was a bummer because we wanted to use hot tub before checking out since check out is 12 pm (which was great) It’s near many local restaurants and bars so we loved its convenient location Definitely would recommend

Chad Desorcie

We stayed here 4/4-4/5 2022 I would recommend this place to to anyone that would love to kick back and relax go for a swim or maybe use the hot tub The room was big with everything you could ask for Was trying to hook up Xbox for the kids and they sent maintenance right up and he took care of it

Great job Breakfast was great and place was clean Great job to All of you that make this happen keep up the great work We will be back

15. Courtyard by Marriott Richmond North/Glen Allen (3-star hotel)

About this hotel

This modern hotel is an 8-minute walk from the Virginia Center Commons mall and a 1.4-mile drive from The Crossings Golf Course.Contemporary rooms offer free WiFi and flat-screen TVs with premium cable channels, plus desks, minifridges and coffeemakers. Some rooms feature pull-out sofas, as do suites, which also add separate living areas.Social spaces include a living room-style lobby and an American restaurant serving Starbucks coffee. Other amenities include an indoor pool and an exercise room, plus a business center, meeting space and free parking.

Things You Need to Know

  • Guests praised the beds
  • 11 min drive to Lewis Ginter Botanical Garden
  • Guests praised the clean rooms but some disliked the kitchenettes
  • Guests liked the service
  • Guests mentioned microwaves 12 times
  • Guests mentioned lobbies 23 times

Feedback From Real Customers

Regina Lewis

I asked about breakfast and she said it wasn’t complimentary, you had to pay to order One of my favorite things about going to a hotel, is the free breakfast before starting my day Te hotel is in a great location

We checked in and walked next door to have dinner at Red Robin There was also a dollar tree next door We walked to the movie theater just to get a tub of popcorn and return to hotel for movie night The kids enjoyed the pool and the jacuzzi There were shampoo and conditioner in the shower which was a plus I would stay here again

Randy Pruett

I dont give 5 star reviews They must be earned This Courtyard by Marriott earned it

Every member of the staff that we interacted with was professional, friendly and very courteousThe room was very clean The bathroom was clean The bed was clean and very comfortable so that I felt like I was sleeping on a cloud and woke very well restedThe rates were very affordable Check in and check out was easy The young lady that checked us in went out of her way to be helpful but I failed to get her nameI highly recommend this Courtyard to all travelers

LetsGoBrandon

Hotel is outdated Rooms are old Wallpaper peeling off the walls

Rusty sprinkler head falling off the ceiling No hot water in the shower I told the GM about it Nice guy, but he seemed to be surprised It’s interesting to see that other people posted about the same issue though This hotel is not up to the typical Marriott standards in my opinion I’ll stay somewhere else next time

16. Drury Plaza Hotel Richmond (3-star hotel)

About this hotel

Set adjacent to a commercial plaza off I-64, this informal hotel is 11 miles from Virginia Museum of Fine Arts, 8 miles from Lewis Ginter Botanical Garden and 3 miles from Deep Run Park & Recreation Center.Straightforward rooms feature free Wi-Fi, flat-screen TVs and sitting areas, as well as microwaves, minifridges and coffeemakers. Suites add wet bars, and living rooms with sofabeds.Breakfast, parking and happy hours are complimentary. Other amenities include a restaurant/bar, an indoor/outdoor pool and a hot tub, plus a 24-hour fitness center and a homey lobby sitting area. There’s 6,598 sq ft of meeting and event space.

Things You Need to Know

  • Guests praised the clean rooms
  • 18 min drive to Lewis Ginter Botanical Garden
  • Guests praised the service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Leonard Domyan

Best hotel I’ve stayed in My wife and I could not have been happier Quiet rooms, well equipped, outstanding staff – everyone we met was super friendly, including the maintenance staff! Great breakfast, and the hotel offers a free dinner experience as well as drinks

The entire atmosphere made our stay so enjoyable We shall return!

Teresa Gunter

Exceptionally pleasant check-in with a personable young man who I can only identify as a student at Liberty UniversityFull disclosure: I was more than taken aback and worried about the safety of our vehicle and a quiet night due to people hanging around at the back entrance drinking and smoking the intoxicating stuff and who repeatedly yelled at us until we acknowledged themOnce inside, the din of children at a pool party also had me worried because sometimes those parties continue late into the night in guest rooms

Not to worry Our hall was quiet Our room was quiet and restful Most important—the room and linens were sparkling clean!! We slept well and enjoyed a hearty breakfast included with our room When I requested a late check out, the staffer was more than agreeable

Tekenia G

I started going to this hotel chain in Charlotte, NC I have always had an awesome experience there So for my birthday this year I decided to stay at the Richmond location!!! All I can say is wow!!! This location was even better

Staff was so nice and helpful Breakfast was great Hotel was clean and beautiful Well worth the money I paid Only thing I got a picture of was breakfast…but I promise you, you won’t be disappointed!!! Richmond Drury I will be back!

17. Hilton Garden Inn Richmond Innsbrook (3-star hotel)

About this hotel

Set in the Innsbrook Office Park, this modern property is a 4-minute drive from Interstate 64.Rooms offer flat-screen TVs with premium cable channels, microwaves, minifridges and free WiFi, as well as traditional decor and custom-designed beds. Suites add separate living areas and pull-out sofas.In addition to the buffet or cooked-to-order breakfast (fee) and on-site restaurant serving casual bistro cuisine, there’s a low-key bar and a 24/7 convenience store. There’s also a heated indoor pool, a hot tub and a 24/7 fitness center. Other amenities include 4,000 sq ft of meeting space and a business center.

Things You Need to Know

  • 14 min drive to Joseph Bryan Park
  • Guests liked that this hotel is near shopping
  • One of the few hotels in the area with room service
  • Guests praised the on-site restaurant
  • Guests mentioned lobbies 26 times
  • Guests praised the fitness center, which has weight machines
  • Guests praised the indoor pool
  • Guests praised the low-key bar

Feedback From Real Customers

Karen McLaughlin

Great stay Rooms always clean (as expected), Hilton brands have never let me downStaff very friendly & accommodating

Location great with shops & restaurants right outside the back door There is a fountain with pond and ducks-Will definitely be staying there againI might add they are a pet friendly location which I personally think is great for those traveling (I am an animal lover) They have a certain floor dedicated to pets so if you are concerned about staying in a “pet friendly room” you can always request another floor Absolutely all the animals I saw while there (3 days) were well behavedThey even allowed me to check in early (like early early) lol because I was fighting storms & tornadoes all the way in so I arrived earlier than normal trying to stay ahead of themLess than 10 minutes after I unloaded the truck the skies opened up I am truly appreciative of them going above and beyond to help me out

iandi Boats

I am currently staying at this location Really nice facility and I usually don’t post negative comments but this is a location that business travelers should avoid So all went well during check in, I had a very nice dinner at the restaurant

Then I came to my room to clean up and get ready for bed As I completed “doing my business” in the lavatory, I went to reach for the toilet paper, There was none! I managed through the “awfulness” and called downstairs to the front desk I informed them there was no toilet paper in the bathroom The gentleman at the front desk said “there’s some for me at the front desk” I asked to clarify “you want me to come and get it” He replied “yes!” If you’re used to quality customer service avoid, at all cost, this location

love is

My stay was great there is something that I think needs to be addressed and that’s the accessibility of the hotel there is ample handicap parking spaces but I noticed there were times during my stay they were all occupied by cars that had NO indication of a pass or marked tag or window placardsAllowing those cars to remain there while guest that really need the spots was very disappointing and inconvenient There were two cars that never moved and after observing the leaves and other indicators of long term weathering collected on the two cars it was clear they had been parked there for so time, they were probably parked there and left that they weren’t even current guess if the hotel

Please monitor that situation to ensure that there is accessible parking available for those who really need it

18. Virginia Crossings Hotel & Conference Center, Tapestry Collection by Hilton (4-star hotel)

About this hotel

Set on 20 acres, this upscale hotel is a 7-minute walk from The Crossings Golf Course and 5 miles from the Lewis Ginter Botanical Garden.The sophisticated rooms have free WiFi, iPod docks and flat-screen TVs, as well as coffeemakers; some have minifridges. Suites add separate living areas, whirlpool tubs and wet bars.There’s an informal lounge bar, and a restaurant with Civil War-era decor and a fireplace, which serves seasonal cuisine. Other amenities include an outdoor pool and hot tub, and a fitness center, in addition to a business center and 28,000 sq ft of meeting space.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 11 min drive to Lewis Ginter Botanical Garden
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests mentioned “tunnels” 24 times
  • Guests praised the grounds
  • The hotel has a nightclub

Feedback From Real Customers

George Gamotta

Stayed here for a few nights over Thanksgiving It was fine Not great

Not bad Just fine The rooms we had were good Clean, comfy and nothing to complain about The facility itself? It’s tired It’s like the conference center that time forgot about Brick sidewalks settling too far, creating uneven paths Weeds in the landscaping beds Wallpaper nicked and ripped in the hallways Any of these crucial things? No, not at all But just not as a pleasant as other places Perhaps the prices (which are good) reflect that? In summary, the Burger King cup in the picture was there, on the post in the parking lot, the entire time we were there No staff thought to remove it and throw it in the trash/recycling I think that’s a testament to the place A fine place but the details are overlookedThat all being said, it’s a good value and I will being staying there again because I’m OK with the flaws Others might not be and should know in advance

Linda R

The Hotel is outside the city of Richmond but just a short drive The hotel buildings and grounds are very charming

All the wait staff were wonderful and very accommodating to your needs The food for breakfast which was included with our stay was very good Plenty of choices to choose from on the buffet Dinner in the Tavern was very good too Everything was freshly made

Donna Rodocker

Recently stayed at the Virginia Crossing Hotel The hotel is under some renovations as with any construction project there are nuances that are part of the project so because of that the hotel itself rates a ⭐️⭐️⭐️However, the staff at Virginia Crossing Hotel are the real gem of the hotel

They are fantastic! Seriously, I have not met a kinder, friendlier, and hospitable group of people I did not take all staff members names but, Tamara, Dakota, Katie, Carla, Taylor, Selene, and so many others that I didn’t get their name are truly of a servant heart! ✝️⭐️They wanted to truly take care of me and even exceed expectations! Oh my gosh, I love them! And because of this the hotel gets ⭐️⭐️⭐️⭐️⭐️The hotel is very close to many things one would frequent in their own town like gas, grocery store, fast food, and nail salons, etc So if you left home without ityou could find what your needing within a mile of the hotelBlessings & safe travels 💫

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