pet friendly hotels in Lexington, SC
1. Hampton Inn & Suites Lexington Columbia (2-star hotel)
- Address: 4751 Sunset Blvd, Lexington, SC 29072
- Phone: (803) 722-5800
- Ratings: 4.8 (311 reviews) Excellent Eco-certified
- Website : Hampton Inn & Suites Lexington Columbia
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Informal hotel featuring an outdoor pool & a fitness room, as well as parking & breakfast.
About this hotel
Set in a wooded area alongside Highway 378, this casual hotel is 5 miles from hiking at Dreher Shoals Dam and 8 miles from Riverbanks Zoo & Garden.Informal rooms have Wi-Fi, flat-screen TVs and minifridges, as well as microwaves, and tea and coffeemakers. Suites provide wet bars, and sitting areas with pull-out sofas.Amenities include an outdoor pool and a fitness room. Breakfast and parking are available.
Things You Need to Know
- Guests praised the clean rooms and the beds
- Guests praised the bathrooms
- 10 min drive to the Riverbanks Zoo
- 16 min drive to Columbia Metropolitan Airport
- Guests praised the friendly service
Feedback From Real Customers
Michelle McKinney
We stayed at this hotel as a halfway point between our home and vacation destination It was exactly what I was hoping for A clean, comfortable room that provided a quiet, restful sleep
It was the most quiet hotel stay I’ve had in quite some time!Location felt safe and easily accessible We were able to find dinner nearby and had quick access to the freeway in the morning We utilized the pool, fitness center and hot breakfast All wonderful!
Jen Alegria
Great customer service Seriously! We came from California and stopped at several hotels and this was by far the nicest, cleanest hotel we stayed at all across the entire country! Buffet was awesome! Shoutout to Adam working the reception desk in the morning, the dark haired lady that got us checked in at night (didn’t catch her name) and the lady working the breakfast buffet that clearly took pride in her job and had it dialed in! Great team and highly recommend this place!
Heyward P
My wife and I had a very pleasant stay at The Hampton Inn Lexington According to the staff, the hotel is less than 2 years old It is the new style of Hampton Inns and is nicely finished
The staff was very friendly and accommodating and our room was nice and clean We had a handicapped room with roll-in shower; it includes a built-in, fold down seat and two shower heads This was very nice As you will notice from the map, the hotel is just off I-20, not in the middle of Lexington This location is very convenient for getting to Lexington or Columbia We arrived at a downtown church on Bull Street in less than 20 minutes If this location works for you, I highly recommend the Lexington Hampton Inn
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2. Hilton Garden Inn Columbia Airport (3-star hotel)
- Address: 110 McSwain Dr, West Columbia, SC 29169
- Phone: (803) 391-4000
- Ratings: 4.5 (255 reviews) Excellent Eco-certified
- Website : Hilton Garden Inn Columbia Airport
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Relaxed hotel offering an outdoor pool & a fitness center, plus a terrace & a bar/restaurant.
About this hotel
Set in a commercial area off I-26, this laid-back hotel is 5 miles from both the University of South Carolina, and the Riverbanks Zoo and Garden. Columbia Metropolitan Airport is 6 miles away.Relaxed rooms offer Wi-Fi and flat-screens, plus microwaves, coffeemakers and minifridges. Suites add separate living areas with sofabeds. Room service is available.An airport shuttle is complimentary. There’s also a casual bar/restaurant and a lobby lounge, as well as a terrace with a fire pit. Other amenities include an outdoor pool and a gym. Parking and breakfast are available.
Things You Need to Know
- 7 min drive to Riverbanks Botanical Garden
- 11 min drive to Columbia Metropolitan Airport
- One of the few hotels in the area with room service
- Guests praised the service, which has a concierge
- The fitness center has weight machines
- One of the few hotels in the area with a bar
Feedback From Real Customers
Tamara Keitt
Such an awesome stay! All the staff were very hospitable, and willing to answer questions happily The hotel/room very clean The lobby makes a great area to meet up for drinks or hangout with friends
The only negative thing but also positive is that the hotel is located less than 5 minutes from one of the best hospitals in the city Therefore you hear ambulance sirens frequently We still were able to get great sleep! The shuttle service was ready when we needed and got us to the airport in great time!
Joey Boyack
Traveling from Louisiana to Virginia we needed a break and started Googling hotels in Columbia We usually try to stay at Hampton Inn while on the road but surprisingly the reviews for the 3 I looked at were disappointing I looked into this Hilton Garden Inn and it sounded pretty good and we figured we’d give it a try
This hotel was probably one of the nicest hotels we’ve ever stayed at Both front desk employees were friendly and polite The hotel looked brand new, very clean We got to our room and it was very clean We got the king bed suite (only $9 more than regular) and it was huge! I was glad to see they had a bar/restaurant in this hotel as we were hungry, and although there were plenty of places to eat in the vicinity, we had been in the road for 9 hours and just wanted to relax The bartender was nice and held conversation with us and others we saw sitting at the bar And the food was good and not too expensive either! Had a quiet night and we’re back on the road again Definitely a place to stay at if you are in the area #1…super clean! #2…friendly staff, especially the lady (Gayla, I hope I got your name right) that checked us in!
Melanie Henderson
This is a very nice hotel The rooms are spacious The bathroom and shower were really nice as well
My only complaint was the breakfast The bacon and sausage was burnt The Belgian waffle that says “cooked to order” came out of a cellophane wrapper Then they had the audacity to charge $11 for what equates to a glorified Eggo The location was right off the interstate which very convenient Overall the hotel is really nice with beautiful decor I would stay there againwithout eating the breakfast
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3. Quality Inn & Suites (2-star hotel)
- Address: 328 W. Main St US Hwy. 1 & 378, Lexington, SC 29072
- Phone: (803) 636-8283
- Ratings: 4.0 (421 reviews) Very good
- Website : Quality Inn & Suites
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Relaxed hotel offering a seasonal outdoor pool, plus free continental breakfast, parking & WiFi.
About this hotel
This unassuming hotel is 9.2 miles from Lake Murray and 9.3 miles from Columbia Metropolitan Airport.The casual rooms have en suite bathrooms, free WiFi and cable TV, as well as minifridges, microwaves and coffeemakers. Suites add kitchens and/or whirlpool tubs.Free continental breakfast is provided. The hotel has a seasonal outdoor pool, guest laundry facilities and free parking for buses, trucks and RVs.
Things You Need to Know
- Walking distance to the Lexington County Museum and Virginia Hylton Park
- 19 min drive to Columbia Metropolitan Airport
- Guests liked the service
- Guests praised the outdoor pool
Feedback From Real Customers
Jimmy Jeter
I actually booked this hotel by accident but I decided to at least examine the assigned room before changing to my original intent As it turned out, the room appeared clean, the bed seemed comfortable, the A/C was working properly, there was a microwave and refrigerator, as well as an iron and ironing board with a new cover — so I decided to stay My experience was great
The motel seemed heavily booked but there was no abnormal noise from all of the traffic The front desk personnel were friendly and I was struck at how much they seemed to care about the quality of my stay I didn’t realize they had a breakfast each morning until I was checking out at the end of the week, but what I saw at that time appeared to be a quality breakfast in the motel dining area In the future, I will not hesitate to use this property again and I want to say thanks to the motel staff for doing such a great job
Taylor Marlow
My fiance and I had the most fun in this room Compared to any of the other hot tub rooms in a 10 mile radius and the pricing of it it is hands down unbeatableThe hot tub itself is the biggest I’ve ever seen
Every time I get enough points from staying at the equality inn on Augusta road or Clarion I always go to this hotel Using my choice hotel reward points
tessa Trammell
It was over priced for quality and they did not honor the pricing I was quoted with choice who does their booking My bathroom had water leaking from the wall into the floor if you ran the sink It is a smoking room and the vent fan didn’t work so you lose privacy leaving the door open to air out
maintenance was supposed to come for water leak and vent fan nobody showed 3 night stay the staff was very friendly except for one very rude man at the front desk We killed 3 roaches tonight We check out in the morning One in bathroom, one by the little by the small couch and one on the lamp shade by the bed It was a quiet stay for a populateded area That was goodWe were assured wifi never were able to connect We were assured there were smart TV’s that we could use our prime and netflix on there are not any smart TVs here, misinformation Front desk blames who does their booking for misinformation I was given the wrong Check in time and advised if I extended an extra day it would be at same rate I extended after my first day at front desk but it wasn’t in the computer so I was thought by other front desk employees to be checking out had to do another reservation even after working with me some it was a much higher price The quiet is all I recommend and the friendliness of staff except one very rude man at the desk and I wouldn’t recommend the breakfast no matter if you show up when it starts in middle or end the lady is sitting talking none of the hot food is prepared and she acts like the world is going to come to an end to provide it, maybe shes a volunteer and we really did inconvenience her Dang she had me apologizing to her for asking her to get food put out very bad attitude The things you fix yourself are available but not the hot food unless you ask her to make it 3 days my husband was able to get one biscuit and one slice of sausage and that was a few minutes after breakfast started So bojangles, he had to buy when he was supposed to have free breakfast available here before he left for work He said she was sitting talking my same experience A guest had to show me how to use the waffle iron and he loudly complained to her that there was no hot food that morning I guess she’s paid to hold conversation I had to ask her to make me eggs she had an attitude about it There was supposed to be eggs sausage and gravy and hot biscuits that morning she was sitting at a table talking and there was 2 biscuits no sausage no gravy at 7 am The service manager gave me a slight discount for the last day stay that is still $20 above what I agreed to before all of this She was nice but no no no never ever again unless someone comes thru in a much better way Still great cleaning ladies just awesome and all front desk nice but one rude and the lazy woman who was in charge of breakfast
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4. Wingate by Wyndham Columbia / Lexington (3-star hotel)
- Address: 108 Saluda Pointe Ct, Lexington, SC 29072
- Phone: (803) 999-5176
- Ratings: 4.4 (712 reviews) Very good
- Website : Wingate by Wyndham Columbia / Lexington
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Straightforward hotel with a lounge bar, an outdoor pool & a hot tub, plus free hot breakfast.
About this hotel
Just off I-20, this straightforward hotel is 7 miles from Riverbanks Zoo and Garden, and 9 miles from the South Carolina State Museum.The casual rooms have free Wi-Fi, flat-screen TVs and desks, plus minifridges, microwaves and coffeemakers. Suites add separate living areas with pull-out sofas. Kids 17 and under with an adult stay for no charge.Amenities include complimentary hot breakfast and parking for large vehicles, as well as an outdoor pool, a hot tub and a fitness center. There’s also a lounge bar and a 24-hour business center, in addition to meeting rooms, laundry facilities and a convenience store.
Things You Need to Know
- Guests praised the rooms
- 10 min drive to the Riverbanks Zoo
- 16 min drive to Columbia Metropolitan Airport
- Guests praised the service
- Guests praised the straightforward hotel
- Guests praised the breakfast
Feedback From Real Customers
Paul Luis
We stayed on north side and we heard a few sirens when we first got to our place of the 4th floor We thought we might hear that all night long but we both didn’t hear any street noise all night It’s a give and take being close to freeway
The room is very nice The only area I dropped a star was the bathroom I don’t know why the builders didn’t put fans in bathrooms Without fans, you end up with more wear in the bathroom Compared to other hotels on our cross country trip, this was one of the better bathroomsFood/breakfast was great Bacon crispy, nothing was empty at 9am And they had someone servicing the area as neededThe stairwell didn’t have a/c, but was clean Shows the that hidden areas are getting cleaned Someone here is managing very well this hotel Thanks!We’d stay here again
Nicole O
Overall, this is a very nice hotel, but it could be better Just left Saturday morning The breakfast is excellent
The pool should be cleaned by staff more often We went in it a couple of times and we had stranger’s hair wrap around our arms and legs (gross) and there were bird feathers and bugs in the water The only other thing I had an issue with is housekeeping We were told housekeeping does not clean the room until the third day of your stay, and you had to request it They should come every day unless you have the do not disturb sign on the door Or at least every other I’ve never stayed anywhere where I had to wait until 3 days into my stay and then call and request housekeeping Location is very convenient and the bed was very comfortable
DAVIS ELITE ATHLETES
We stayed at the Wyndham location and the stay itself was good 2 issues 1 was handled the other was a pure lie1
Sheets had a NASTY stain on it (Manager on staff was awesome and helped us)2 We were literally In the pool and were told they needed to add chlorine and we could go back within a few minutes 2 days laterpool was not open The pool was the main reason we choose this hotel because of the 114 degree weatherIt’s unfortunate but the rate wasn’t adjusted Such is life
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5. Chesnut Cottage Bed & Breakfast
- Address: 1718 Hampton St, Columbia, SC 29201
- Phone: (803) 256-1718
- Ratings: 5.0 (74 reviews) Excellent
- Website : Chesnut Cottage Bed & Breakfast
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Polished 19th-century B&B offering quaint, antique-filled rooms, plus a garden & a porch.
About this hotel
In the former home of Civil War diarist Mary Boykin Chesnut, this polished B&B in a 19th-century property is a 13-minute walk from the Columbia Museum of Art, 2 miles from Columbia Canal and Riverfront Park, and 7 miles from Interstate 26.Quaint rooms, some with 4-poster beds, feature antiques, whirlpool tubs and TVs. Some rooms have tea and coffeemaking facilities, minifridges and/or microwaves.Breakfast is served in an antique-filled dining room. There’s also a porch, and a garden with a gazebo. Parking is available.
Things You Need to Know
- Guests praised the rooms
- Walking distance to the Thomas Woodrow Wilson Boyhood Home and the Robert Mills House
- Guests praised the service
- Guests liked “Hospitality”, mentioned 17 times in reviews
- Guests praised the breakfast
Feedback From Real Customers
Anita Carson
Our family attended a wedding weekend in Columbia and we booked 3 rooms at the Chestnut Cottage Bed & Breakfast From the moment we stepped into the parlor of this historical home we met the owner Mary Sparrow and was immediately delighted we had selected this remarkable B&B The house is loaded with history, beautifully appointed furnishings & the best of charm!The guest rooms were large, beautifully decorated with small touches like flowers in our room, bottles of water, chocolates, etc
but my favorite touch was the delicious breakfasts served every morning gathered together in the dining room Another favorite was the front porch swing and the rocking chairs As you know, a swing soothes the soul and the porch was magical at night!If your plans take you to Columbia, just call Mary she can tell you everything about the history, sites and dining in the area – she is an encyclopedia of knowledge My family can’t wait to visit Columbia and enjoy the pleasure of what the Chestnut Cottage B&B adds to ones life – Culture, Comfort & true Southern Hospitality!
Morgan Perdue
The most beautiful place we could have stayed on our overnight trip to Columbia Mary was so accommodating and made our stay here wonderful! The property is so rich in history and adorned with beautiful antiques Our room was clean, spacious, and even stocked with complimentary waters! Patticake, the resident cat made our night in the cottage even better! I would recommend this bed and breakfast to anyone passing through or planning a stay in Columbia
It is also within a block from the Township Auditorium, making our trip to the concert we were attending a breeze Thank you for the lovely time, Mary We will definitely be staying here again
casey roux
Had a great stay! We stayed in the Garden Suite room and it was a perfect space for us for one night! Mary had the room ready to go for us right when we got there After we left, I had forgotten my glasses and called Mary and she was super helpful and found them for me and sent them in the mail She was so sweet and awesome! Would definitely recommend!
6. Hilton Garden Inn Columbia/Harbison (3-star hotel)
- Address: 434 Columbiana Dr, Columbia, SC 29212
- Phone: (803) 407-6640
- Ratings: 4.4 (1063 reviews) Very good Eco-certified
- Website : Hilton Garden Inn Columbia/Harbison
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Modern hotel with an American restaurant & an indoor pool, plus free WiFi & parking.
About this hotel
Less than 7 miles’ drive from Lake Murray, this modern hotel is under 15 miles’ drive from Columbia Metropolitan Airport.All rooms offer chic decor and custom-designed beds, plus flat-screen TVs with premium cable channels, minifridges, microwaves, desks and free WiFi. Rooms with whirlpool tubs are available.A cooked-to-order breakfast is available (fee) and there’s an on-site restaurant serving American cuisine, as well as a fashionable lounge and a 24/7 pantry. There’s also a 24/7 fitness center and an indoor pool. Additional amenities include flexible meeting rooms and a business center, plus free parking.
Things You Need to Know
- 5 min drive to Frankie’s Fun Park
- One of the few hotels in the area with room service
- Some guests complained about the showers
- Guests praised the restaurant
- Guests mentioned lobbies 22 times
- Guests praised the breakfast
- One of the few hotels in the area with an indoor pool
- One of the few hotels in the area with a bar
Feedback From Real Customers
Shayla Kelly
I loved the location, it was close to anything you’d want or need as far as dining and shopping The lobby and public areas seems to be renovated which is great I knew the hotel was older by the one functioning elevator
We had a two queen beds room It was spacious! The carpet and the bathroom were super dated Overall, nice experience 👌🏾
joey desilets
The location was conveniently located next to some nice restaurants and stores The staff was very nice The food was excellent
The mini store in lobby was way over priced The hallways were hot and have this mildew smell The room itself was decent The whirlpool tub was nice being a tall guy it’s not easy to find a tub to take a bath in The shower could use some help water temp is awesome but that shower head sucks no pressure and it sprayed everywhere except down The bathroom gets hot very quick with door shut due to no working vents Toilet had some flushing issues Electronic door lock stopped working properly The room had some nasty stain brown stain on the floor that was sticky to touch after stepping on it Pillows were very nice Bed was horrible felt every spring in the mattress my wife having back problems this bed definitely didn’t help Woke up so sore and unrested Found cigar clippings all over the floor next to the bed
G Marie
Bad experience from the beginning Drove 3 hours to stay one night, as my son has a tournament for Taekwondo, and we couldn’t even park b/c there was an event at the hotel leaving NO parking for guests The receptionist ignored me for at least 2 minutes after I arrived at the desk
There were NO other guests at the desk, and she appeared to be on her phone She knew there was no parking, but was basically like “I have no solution for you” Rooms smaller than expected, stains all over the floor, and the bed’s sheet have holes All the money we pay, they should be able to afford new sheets! I should have brought my own sheets! Probably wouldn’t choose to stay here again Too expensive for poor service, no parking, and dingy room Disappointed!
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7. Best Western Plus Lexington Inn (3-star hotel)
- Address: 601 Columbia Ave, Lexington, SC 29072
- Phone: (803) 356-8300
- Ratings: 4.5 (118 reviews) Excellent
- Website : Best Western Plus Lexington Inn
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Straightforward hotel offering informal rooms, as well as an outdoor pool & a gym.
About this hotel
Off US-378, this low-key hotel is less than a half-mile from the Lexington County Museum and a mile from Virginia Hylton Park. It’s 5 miles from Saluda Shoals Park.Laid-back rooms provide coffeemakers, minifridges and microwaves, as well as Wi-Fi. Some have wet bars and/or pull-out couches.Amenities consist of a business center, guest laundry facilities and an exercise room, plus a convenience store, meeting space and an outdoor pool. Breakfast and parking are available.
Things You Need to Know
- Guests praised the clean rooms, which have refrigerators
- Guests liked the beds
- 8 min walk to the Lexington County Museum
- Guests praised the friendly service
Feedback From Real Customers
Angela Hoffman
I loved my stay here I came here to have a mommy alone time weekend I was in the room most of the time
The hotel was quiet It was clean I loved the floors (no carpet!) The water pressure was great in the shower The breakfast area was well taken care of and had lots of options The staff was friendly and helpful The little area with microwave and fridge was perfect for me to keep sandwich stuff and snacks The area was perfect, seemed safe Close to lots of restaurant options (flight deck down the road was great) I really have no complaintsI found the parking to be a little confusing personally And I wish there was a little more light on one side of the room But that is nothing to sneeze at I would 100% stay at this hotel again and recommend to everyone that needs to stay in the area!
Bri Castilla
I came to visit South Carolina for my boyfriends basic training graduation It was a very pleasant hotel to stay in The room was very very clean except for some spots in the room, which are out of view, so it wasn’t very important
Overall clean room! The floors were tiled so it was easily cleaned which made it even more comfortable during my stay The TV setup is nice it has many channels to choose from along with YouTube It was a decent sized hotel room! The staff were friendly always greeting guests who came in or who were already staying Breakfast was served in the morning but I never had the chance to try it since I was leaving to see my boyfriend I appreciated their service If I ever come back to South Carolina I’ll stay here in the Best western plus Lexington inn Thank you everyone who works here! Made my stay comfortable and less worrisome for me
David McClung
Stayed at this hotel while visiting Lexington and was very pleased with the rooms, service and location The owner and the staff were very friendly and very helpful for all our needs The free breakfast every morning with coffee was fantastic and very well prepared
Would definitely recommend this hotel for anyone visiting the Lexington area
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8. Residence Inn by Marriott Columbia Northwest/Harbison (3-star hotel)
- Address: 944 Lake Murray Blvd, Irmo, SC 29063
- Phone: (803) 749-7575
- Ratings: 4.4 (403 reviews) Very good
- Website : Residence Inn by Marriott Columbia Northwest/Harbison
- Check-in time: 4:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Casual suites in an unfussy extended-stay hotel with a pool & a gym, plus free breakfast & Wi-Fi.
About this hotel
This relaxed extended-stay hotel is a short drive from downtown Columbia, Lake Murray, and the Columbiana Centre shopping mall.Unfussy studios and 1- to 2-bedroom suites feature kitchens, as well as sitting and dining areas, plus free Wi-Fi and flat-screen TVs. The suites add separate living rooms, kitchens and dining areas.Freebies include hot breakfast, parking, and grocery delivery service. There’s a 24-hour fitness room and an outdoor pool, as well as a BBQ and a coin-operated laundry facility.
Things You Need to Know
- Guests praised the rooms and the beds
- 6 min drive to Frankie’s Fun Park
- Some guests disliked the bathrooms
- Guests praised the friendly service, which has a concierge
- Guests liked the restaurant
- The fitness center has weight machines
Feedback From Real Customers
Shane Hutton
Great stay at this Residence Inn! Dorian was so helpful and accommodating His level of customer service is way above the norm I actually called before booking and he was the reason I booked this hotel
The hotel was nice The AC worked extremely well on a very hot day Comfortable bed, quiet room and good breakfast This hotel checked all the boxes for a good nights rest
Phe Smith
The staff was friendly but I would not stay here again The rooms need to be upgraded and deep cleaned The chairs were frayed and stained while the cracks of the bathroom have seen better days
The room smelled stale so we had to keep the window open to get some fresh air The hot food was good but the fruit and juice were not good There is not enough parking at the front of the building
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9. Tru by Hilton Columbia Greystone (2-star hotel)
- Address: 185 Stoneridge Dr, Columbia, SC 29210
- Phone: (803) 756-4140
- Ratings: 4.2 (269 reviews) Very good Eco-certified
- Website : Tru by Hilton Columbia Greystone
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Simple rooms in an informal hotel featuring a contemporary lobby lounge, a fitness room & breakfast.
About this hotel
In a leafy area off Interstate 126/Highway 76, this relaxed hotel is less than a mile from Riverbanks Zoo & Garden, and 3 miles from bars and eateries in Downtown Colombia.Streamlined rooms with a modern vibe have Wi-Fi, flat-screen TVs and minifridges.There’s a fitness room, as well as a convenience store, and a lobby lounge with bright, contemporary decor. Breakfast and parking are available.
Things You Need to Know
- The rooms have refrigerators
- 14 min drive to Columbia Metropolitan Airport
- Guests praised the service
- Guests mentioned lobbies 18 times
- Guests liked the beds, mentioned 29 times in reviews
- The fitness center has elliptical machines and treadmills
Feedback From Real Customers
K Law
My husband and I stayed a night here for the Elton John concert I was very impressed Felt like a newer building and had multiple entries that only opened with a room key so it felt safe
The staff were all very friendly and helpful The entire building felt clean and welcoming Our room was small but based on the photos I knew that going in The bed was comfortable and clean, the bathroom was clean and organized with towels set up and easy to get to I loved the dispensers for the soaps and shampoos The shower was beautiful and everything just felt nice The breakfast was so much better than expected You had your basics of yogurt, an apple, bagels and cereal, but they also had oatmeal, eggs, sausage, pancakes and English muffins Would absolutely come here again Easy check in and even easier check out Well lit parking lot and felt like a safe area over all Thank you so much!
William Andrew Sheppard
This is the second Tru in which I have stayed Much like the other Tru, it is decorated in a modern minimalist style Rooms are very small but clean and with comfortable beds
The lobby has a billiards table and an array of little nooks for reading or doing work Staff was very friendly and the hotel is located near the zoo and Saluda Riverwalk Only reason it is not 5 stars is the room size This is Columbia, SC, not Manhattan, there is no reason a modern hotel room should be this small
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10. Hampton Inn Columbia I-26/Harbison Blvd. (3-star hotel)
- Address: 101 Woodcross Dr, Columbia, SC 29212
- Phone: (803) 749-6999
- Ratings: 4.5 (1016 reviews) Excellent Eco-certified
- Website : Hampton Inn Columbia I-26/Harbison Blvd.
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Contemporary lodging with free hot breakfast & Wi-Fi, plus a fitness center & an outdoor pool.
About this hotel
Set 3 miles from Saluda Shoals Park, this stately hotel off I-26 is also 7 miles from Riverbanks Zoo and Garden.Flat-screen TVs, coffeemakers and desks are offered in each modern room, along with microwaves, minifridges, free Wi-Fi and custom-designed beds. Upgraded rooms add whirlpool tubs. Some offer lake views.There’s an outdoor saltwater pool and a gym, plus a covered patio with a BBQ and a fireplace. Daily hot breakfast (on-site) and weekday breakfast bags to go are complimentary. Other free amenities include parking, 2 business centers, rental bikes and helmets.
Things You Need to Know
- Guests praised the large, clean rooms and the beds
- 14 min walk to Frankie’s Fun Park
- Guests liked that this hotel is near shopping
- Guests praised the friendly, professional service
- Guests mentioned “lakes” 39 times
- Guests mentioned “Trail” 25 times
- Guests praised the grounds
- Guests praised the outdoor pool
Feedback From Real Customers
Rachel Martin
I travel often, and I guess I’ve gotten used to being in less-than-nice hotels I read the reviews and decided to stay here for a night last week while I was passing through I was so impressed that I felt like I had to write a review
Check-in was smooth, quick and Camaro at the front desk was so pleasant They even checked on me after I got up to my room to make sure everything was satisfactory The room was very clean, comfortable and spacious I stopped down for a quick breakfast on my way out the next morning and even the staff working there were incredibly friendly The breakfast was great with lots of choices, delicious hot coffee, fresh fruit and a wall unit to fill my water bottle before getting back on the road Needless to say, I wouldn’t hesitate to stay here again They’re doing everything right Excellent experience
Ellen Cameron
The location of hotel is excellent for traveling with a dog The hotel itself is bright, clean, tastefully decorated and staff is friendly I have a 70 lb dog and she likes to walk a lot
There is a nice amount of grass area for walking the dog around the hotel But the best Bonus is a lake sits behind the hotel for the community of Harbison This lake has walking path around it as well as paths into the neighborhood so one could walk a few miles on safe paths Awesome!
trotva
Bed great Front desk person great at check in Would be a 5 star but there were issues
The shower curtain had black hairs all over it The bath sink was incredibly slow to drain The coffee station had no creamer or stirrers I believe one packet was already opened The TV had a black spot on it Damaged probably by someone cleaning it incorrectly Really irritating No Do not Disturb hanging thing for room Lastly, the room would vibrate occasionally Sure it was a AC/ heat unit somewhere out of whack The room was nice and somewhat clean Just several maintenance items needed attention Room 313 I should have known
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11. TownePlace Suites by Marriott Columbia Northwest/Harbison (3-star hotel)
- Address: 438 Columbiana Dr, Columbia, SC 29212
- Phone: (803) 749-7552
- Ratings: 4.4 (390 reviews) Very good
- Website : TownePlace Suites by Marriott Columbia Northwest/Harbison
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Unfussy suites with kitchens in a low-key hotel offering an outdoor pool & free breakfast.
About this hotel
Flanked by restaurants off I-26, this informal all-suite hotel is 4 miles from hiking trails in Harbison State Forest, and 9 miles from swimming and fishing at Lake Murray.Unfussy studios feature kitchens, sitting areas, flat-screen TVs and free Wi-Fi; some offer sofabeds. The 1-bedroom suites add separate living rooms and dining areas.Breakfast and parking are complimentary. Other amenities include an outdoor pool with a sundeck, as well as a fitness room and a BBQ. Pets are welcome (fee).
Things You Need to Know
- Guests praised the rooms and the beds
- Guests praised the kitchenettes
- 5 min drive to Frankie’s Fun Park
- One of the few hotels in the area with room service
- Guests praised the service
Feedback From Real Customers
Misty Jacobs
First, this is booked by my husband’s company and hopefully this will be the last time we are here because the first three weeks were not greatconsidering the paper thin walls and constant noise along with the neighbors getting high but this time is awful The second room tonight and the place is just ghetto They half cleaned and the beds are lumpy & made without a care looking all used and wrinkled
I’m exhausted after traveling all day so changing from one room to another that’s just as bad- with no cart to carry any of our luggage- is just entirely unacceptable We will not recommend this place and will let the company know never to book here againThe breakfast is awful with no variety and the coffee is lukewarm at best by 6am
Keioshya Brown
When I checked in the agent was abrupt and seemed distracted from her taskshanded me the keys and didn’t say what room I was assigned to or anything of the sort The auditor however went above and beyond to provide whatever the guest’s may have needed
She always greeted me with a smile and let me know I was welcome there I was alone so this was very much appreciated The room was very clean and trendy while the TV was a smart TV that allowed you to log in to streaming services such as Netflix or Hulu Will definitely stay again
Jason Zheng
The house keeping workers are unprofessional, it’s under quality of Marriott brand management I placed the “Do Not Disturb” tag on the door handle during my stay, the housing keeping person till knocked on the door to check if I was going to checkout, my sweet dream was broken at 8am, I told them that I would check out at noon since I had been woken up The worst part was that envelope I told them to not bother me until my check out time, they still knocked on the door to rush me checkout at 11:15, this is unacceptable
I will never come back to this place again, and continue to post low quality review on internet for other guests caution, not being victims of worst hospitality experience
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12. Staybridge Suites Columbia, an IHG Hotel (3-star hotel)
- Address: 1913 Huger St, Columbia, SC 29201
- Phone: (803) 451-5900
- Ratings: 4.4 (581 reviews) Very good
- Website : Staybridge Suites Columbia, an IHG Hotel
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Informal all-suite hotel offering an indoor pool & a 24/7 gym, pus free breakfast & parking.
About this hotel
Off I-126 and a 9-minute walk from the Governor’s Mansion, this relaxed all-suite hotel is 2 miles from both the Columbia Metropolitan Convention Center and Riverbanks Zoo.Warmly decorated suites feature full, modern kitchenettes and sitting areas, as well as free Wi-Fi, flat-screen TVs and DVD players.Freebies include a breakfast buffet, parking, and weeknight evening receptions with food and drinks. A covered picnic area has BBQ grills. Other amenities include an indoor heated pool, a 24-hour fitness room, guest laundry facilities and a business center.
Things You Need to Know
- Guests praised the large rooms, which have refrigerators
- Guests praised the kitchenettes and the beds
- Walking distance to Columbia Canal and Riverfront Park and the South Carolina Governor’s Mansion
- 17 min drive to Columbia Metropolitan Airport
- Guests praised the friendly service, which has a concierge
- Guests mentioned “dogs” 11 times
- Guests praised the fitness center
Feedback From Real Customers
Subrizi Scott
My overall stay here was nothing short of amazing The staff is phenomenal especially Tiffany!! She went above & beyond for us Always helpful and giving great shopping & dining tips
Although we had some issues with cleanliness & repair management was always on top of whatever issue we may have had Special thank you to Meka (house services) for being so kind whenever we needed anything! If you’re looking for a spacious room here is your place We enjoyed our two bedroom suite w/two bathrooms & full kitchen Breakfast was nice as well as the M-W social hour! Wasn’t happy the pool was operational but it had some repairs in place Be careful going out the traffic is heavy and is in need of a stop light Our beds slept great, complimentary Dove body wash& shampoo products were a plus Thank you Staybridge for an awesome ladies trip this week😊
Nancy Scraggs
From reception to culinary to housekeeping to maintenance; this is one of the nicest most accommodating hotels I have stayed in!!! We had an extended stay there for my job and were made to feel like family It was clean, well maintained, and the staff are phenomenal The food was very good and had a nice variety
Will definitely stay there again if my assignment takes me back!!
Michael Gunter
A reservation does not guarantee a room! Confirm your reservation Multiple times!My wife and I were thrilled when we found a two bedroom suite that would accommodate us, our two year old toddler, and our dog We accepted the elevated price, acknowledging the elevated price to ensure a comfortable and restful night’s sleep for all
It was quite a shock and disappointment for us to discover the day of our arrival that our reservation had been altered our reservation to two separate, non-adjoined rooms, all without any attempt to contact us to alert us of the changeSince we arrived late in the evening, we were unable to speak to a manager until the next day (Friday) in an attempt to resolve the issue Upon doing so, we were offered a partial refund on the room However, when we were contacted towards the end of the day we were informed that the refund would be a small fraction of what was originally offered and, to receive the full amount, we would need to contact the site we booked through After doing so, the booking site informed us that the hotel would not approve the refund and our attempt to contact the hotel directly has resulted in no responseWhile it can be expected that unforeseen circumstances will arise which require both business and customer to adjust, the failure to communicate these changes and the blatant refusal to follow through with the offered partial refund is absolutely unacceptableOn top of this, the indoor pool on premises, which our daughter was very excited about, had an Out of Order sign up all weekend Even when we were assured by the front desk that we were allowed to go in, the pool was so heavily chlorinated that it was uncomfortable to stay for more than 15 minutesThe saving graces for all of this, and the only reasons why this receives a two star review, is that the rooms themselves were very well kept and the beds were comfortableI will not be doing business with this company again in the future based on these interactions
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13. Comfort Suites Columbia at Harbison (3-star hotel)
- Address: 750 Saturn Pkwy at, 103 Harbison Blvd Exit, Columbia, SC 29212
- Phone: (803) 407-4444
- Ratings: 4.0 (604 reviews) Very good
- Website : Comfort Suites Columbia at Harbison
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Relaxed all-suite hotel offering free hot breakfast & parking, plus an indoor pool & a gym.
About this hotel
Off I-26, this relaxed all-suite hotel is a mile from the Columbiana Centre shopping mall and 7 miles from Riverbanks Zoo & Garden.Offering free Wi-Fi, the warmly decorated suites also have flat-screen TVs, sitting areas and desks. All include microwaves, minifridges and coffeemakers, and some feature whirlpool tubs. The 1-bedroom suites add separate living spaces.Freebies include hot breakfast and parking. Additional amenities include an exercise room, an indoor pool and a hot tub, as well as a coin-operated laundry.
Things You Need to Know
- Guests mentioned the rooms are large
- 4 min drive to Frankie’s Fun Park
- Guests mentioned the bathrooms are unclean
- 17 min drive to Columbia Metropolitan Airport
- Guests liked the friendly service
- Guests mentioned “shopping malls” 14 times
- Guests mentioned lobbies 18 times
- One of the few hotels in the area with an indoor pool
Feedback From Real Customers
Larry Walker
Wow I understand $95 bucks a nights for basic, but this is worse Room stinks of what I can only hope is old cigars
Holes in my curtains When I fall into my bed all I feel is springs Springs you say? Surely that can’t be true But it be true Horrible mattress and pillows worse Surprisingly, the hot breakfast is decent Avoid this joint unless desperateyikes
Nina Brown
The room seemed cleaned and it was a nice size While i was visiting family the sink in the bathroom backed up and flooded which left the floor wet as well as under the floor boards When i returned i alerted the night time clerk and he assisted with towels
He stated the hotel was at it max and i could not be moved The sheets had a stain which i had to put towels over to sleep i check out of the hotel before my original check out time I contacted the hotel manager Monday morning and she stated to email her the photos of the room and i did I followed up twice which i still haven’t received a response I booked through a 3 party vendor so of course, they don’t care because they’re only getting a percentage of what i paid which is probably more than booking through hotel myself The location of the hotel was the best highlight, close to highway, across the street from the mall and on the same lot as walmart and other brandstore
Laura Bibby
Where do I start Ok We got there for an overnight stay, we were impressed with the nice lobby and polite staff so we paid the $165 for a room
When we got to the room, we opened the door to a smell of stagnant, moldy air, a huge puddle of water in front of the fridge, torn curtains, a broken side table, broken headboards, questionable stains on the couch, damp towels and bed sheets, and an OdorStop machine running on the deskAll three of us started coughing uncontrollably, presumably because of the mold, and decided this was not going to work We called the front desk and were able to switch roomsThe next room, while much better, still smelled of mold, had a dirty towel in the bathtub, and the plastic coffee filters provided didn’t fit the coffee makerAgain, staff were very nice and accommodating which is the only reason we give this place a 2 star For $165 for a 12 hour stay, we’d expect a much better experience than what we got This place needs some serious TLC
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14. Aloft Columbia Downtown (3-star hotel)
- Address: 823 Lady St, Columbia, SC 29201
- Phone: (803) 445-1900
- Ratings: 4.4 (658 reviews) Very good
- Website : Aloft Columbia Downtown
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Warm rooms in a hip, contemporary lodging offering a colorful bar, a terrace & a fitness room.
About this hotel
Set amid restaurants, bars and art galleries, this trendy, contemporary hotel is 10 minutes’ walk from the South Carolina State Museum, a mile from the Columbia Canal and Riverfront Park, and 7 miles from Columbia Metropolitan Airport.Warm rooms with vibrant accents provide complimentary Wi-Fi and flat-screen TVs, plus minifridges and coffeemakers.A colorful bar features a fireplace. Other amenities include a terrace, a fitness room and a pool table, along with a kids’ club, coin-operated laundry facilities and parking (fee). Breakfast is available for a surcharge.
Things You Need to Know
- Guests praised the rooms
- Walking distance to Finlay Park and the South Carolina State Museum
- 17 min drive to Columbia Metropolitan Airport
- Guests praised the friendly service
- Guests mentioned lobbies 27 times
- The fitness center has weight machines
Feedback From Real Customers
Jennifer Martin
Good hotel for young people traveling with dogs If you are not that, you probably will not care for this place Elevator and second floor smelled of dogs, room didn’t have a clean feel or smell
Very dark dated rooms Loud guestsThey put a lot into first floor amenities aimed at the younger crowd I was there for one night for business There are better options for business travelers in downtown Columbia
Jack Claypoole
The Aloft served as the host hotel for our recent family reunion It’s central location allowed for folks coming from five different states to not have to rent cars since it’s in walking distance to food and activities The Aloft team took outstanding care of our crew for four days – everything was perfect
Attentive, friendly staff and super facilities
TL Reynolds
Excellent room for low and reasonable price Everything exceeded expectations There is also artwork on the walls from local artists available for purchase
In the rooms, drybar is the sponsor of all bathroom soaps/loations Parking is around the corner and it is cheaper if you pay at the garage than hotel if not using valet services This was our first time staying at Aloft and we look forward to our next visit!
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15. Holiday Inn & Suites Columbia-Airport (3-star hotel)
- Address: 110 McSwain Dr, West Columbia, SC 29169
- Phone: (803) 391-4000
- Ratings: 4.1 (476 reviews) Very good
- Website : Holiday Inn & Suites Columbia-Airport
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Modern hotel with a saltwater pool, a restaurant where kids eat free, plus a ballroom & gym.
About this hotel
Off I-26, across the street from Lexington Medical Center, this modern hotel is also 4.6 miles from downtown Columbia, and 6.3 miles from Columbia Metropolitan Airport.Subdued rooms offer flat-screen TVs and work desks, plus cable channels, coffeemakers, and fridges. Kids 19 and under stay free with an adult and there’s free WiFi in every room, plus high-pressure shower heads in bathrooms. Suites add separate living spaces with sofa beds and kitchenettes with microwaves.Hotel amenities include an American restaurant where kids 12 and under eat free, an outdoor saltwater pool, fitness and business centers, plus a ballroom, and free parking.
Things You Need to Know
- Guests praised the clean rooms and the beds
- 7 min drive to the Riverbanks Zoo
- 11 min drive to Columbia Metropolitan Airport
- One of the few hotels in the area with room service
- Guests mentioned the service is friendly
- One of the few hotels in the area with a bar
Feedback From Real Customers
C C
This hotel is newly renovated and some areas are not quite finished yet but none of that mess affected our stay here It was quiet and our rooms were very clean However, the best part about this hotel is BARBARA!!!!! (Front Desk, second shift) Talk about a kind, caring and attentive employee, she went above and beyond to meet our needs and bring joy and laughter into our visit! She is precious and the best asset of this hotel
I only gave this a four star because they do not serve the iconic hot breakfast these hotels are known for I realize most hotels, including this one, are using the excuse of covid restrictions for why they are not serving food but other Holiday hotels are making it happen and this one should too!
Rachel Wall
The room was very spacious and clean The front desk was very nice The only reason why I didn’t give 5 stars is because I called to reserve a room and when I asked for a shuttle, it didn’t arrive to the airport
When I got to the hotel, I was I formed that whoever answered the call gave me the wrong price However, the kind young ladies fixed everythingwhen I talked with them at the front desk
Christian Filips
What can I say?It was a nice place It was clean It even smelled clean
The rooms are attractiveNo free breakfast, but they do have a nice restaurant The reception staff are excellent, like you will want to take them home and be friends with them foreverBed was comfortable tooIf I’m in Columbia again, I’ll be staying here
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16. Courtyard by Marriott Columbia Cayce (3-star hotel)
- Address: 1125 Fort Congaree Trail, Cayce, SC 29033
- Phone: (803) 794-7033
- Ratings: 4.5 (408 reviews) Excellent
- Website : Courtyard by Marriott Columbia Cayce
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Unfussy quarters in a contemporary hotel featuring a gym, an outdoor pool & a restaurant/bar.
About this hotel
Set in a tranquil area next to the Congaree Creek Heritage Preserve, this modern hotel is less than a mile from Interstate 77 and 12 miles from the Riverbanks Zoo & Garden.The unfussy rooms feature sitting areas, free Wi-Fi and flat-screen TVs, as well as minifridges, and tea and coffeemakers. Suites add separate living rooms with pull-out couches. Cribs are available.Parking is complimentary. There’s a cozy restaurant/bar; breakfast is available. Other amenities include a fitness center, an outdoor pool and a coin-operated laundry.
Things You Need to Know
- Guests praised the unfussy rooms
- 10 min drive to South Carolina Military Museum
- 12 min drive to Columbia Metropolitan Airport
- Guests praised the friendly service
- Guests mentioned lobbies 14 times
- Guests mentioned showers 16 times
- One of the few hotels in the area with an outdoor pool
Feedback From Real Customers
Law Abiding
I thought it was a new hotel but once I started examining closely, I could see it it’s beginning to show some age It wasn’t horrible by any meansThe bed was too soft for my back and the sheets and pillows were average at best
Lots of parking, small pool and no breakfastOverall I’d do it again for a short stay
Sue Knapp
Convenient, yes We stayed here 1 night Memorial Day weekend Did not receive a request to submit a review so posting here
Can not recommend this place Tiny, tiny fridge in room The Starbucks everyone raves about was NOT open the night and morning we were there They aren’t kidding about nothing being in the area, so this was huge For the price we paid ($200 for 1 night), free coffee, tea and ice water in the lobby seems the least they could have done
Pat P
DO NOT take room 424
something on the roof above sounds like a nuclear plant stops and startsvery loud There is no parking in front of hotel so it’s a walk to your car (you can go through pool area in back but you have two security doors to mess with Shower design A+ water pressure F-(slightly better than a drip) Two small glasses of Prosecco $2400 without waiter Good location for expressway
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17. DoubleTree by Hilton Hotel Columbia, South Carolina (3-star hotel)
- Address: 2100 Bush River Rd, Columbia, SC 29210
- Phone: (803) 731-0300
- Ratings: 4.1 (1595 reviews) Very good Eco-certified
- Website : DoubleTree by Hilton Hotel Columbia, South Carolina
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Modern hotel with freebies like WiFi, parking & airport shuttle, plus a pool & on-site restaurant.
About this hotel
This modern hotel adjacent to Interstate 20 is a 7-minute drive from Riverbanks Zoo and 11 minutes’ drive from both the State Capitol and University of South Carolina.All rooms offer sophisticated decor and custom-designed beds, plus flat-screen TVs and free WiFi. Suites add separate living areas.An on-site casual restaurant serves buffet breakfast, plus all-day a la carte meals. There’s also a fitness center and an outdoor pool. Additional amenities include 22,700 sq ft of event space and a business center, plus freebies like parking and an airport shuttle service.
Things You Need to Know
- 7 min drive to the Riverbanks Zoo
- One of the few hotels in the area with room service
- Some guests complained about the furniture
- Guests mentioned the bathrooms are unclean
- Guests mentioned “Housekeeping” 22 times
- Guests praised the fitness center
- Guests praised the outdoor pool
- One of the few hotels in the area with a bar
Feedback From Real Customers
Lcountess Wilson
I always like coming to stay here, the staff helpful and greet you with a smile The rooms are clean and comfortable The hotel bar has great selections, I miss social night and hope that will return
The pool is awesome wish they had a indoor pool as well William was very helpful and didn’t complain no matter how many times we needed him
Beatrice Hatcher
Room was not as expected and you had to pay for breakfast The lobby area is beautiful, but for the rest of the hotel, it could be a lot better considering how much you pay to stay there It was something that could have been cleaned, like the dresser, other than that it was okay
For me it’s minor things that the facility needs to address and they would be okay
John Washington
The room was very large with a living area and nice bedroom Some of the lighting in the living area and bathroom did not workThe remote control in the living area was missing a battery and did not work
They do have an on-site laundry, which is free, but you will have to purchase detergent and dryer sheets at the front desk
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18. Residence Inn by Marriott Columbia West/Lexington (3-star hotel)
- Address: 122 Mathias Rd, West Columbia, SC 29169
- Phone: (803) 661-6910
- Ratings: 4.5 (437 reviews) Excellent
- Website : Residence Inn by Marriott Columbia West/Lexington
- Check-in time: 4:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Simple studios & suites with kitchens in an unfussy extended-stay hotel offering free breakfast.
About this hotel
In an understated building, this casual extended-stay hotel is a half mile from I-26, 3 miles from Riverbanks Botanical Garden and 5 miles from the Riverbanks Zoo & Garden.The informal studio, 1- and 2-bedroom suites offer free Wi-Fi, flat-screen TVs and kitchens, plus sitting areas with sofabeds.Hot breakfast is complimentary, as is grocery delivery. Other amenities include a BBQ, a fitness center and coin-operated laundry facilities, plus an outdoor pool.
Things You Need to Know
- Guests praised the rooms, which have kitchenettes
- 8 min drive to the Riverbanks Zoo
- 11 min drive to Columbia Metropolitan Airport
- Guests praised the service
- Guests praised the restaurant
- The fitness center has weight machines
- Guests praised the outdoor pool
- Guests liked the bar
Feedback From Real Customers
Helmer Korb
No hotel is perfect, but when every effort is made to try for it one must be thankful The staff is amazing as other guests have said in their reviews Recently I stayed at an Extended Stay in Baton Rouge which I wouldn’t wish on anyone
Compared to that, this place is luxury livingI have been here for four weeks in two separate stays over the last month and total of three different rooms If I may share things to improve, two things The TV has major lag time in each room Takes like 3 seconds or more to respond to the remote, even asked for new batteries but every room the same Not sure what data needs to be streamed for corporate but even scrolling through menu is so slow it will make you angry The last item is like most hotels, some motion sensor in the room will shut off the AC in the middle of the night so save energy so I tend to be hot and yet to make it through one night without waking up in total heat around 3:30am A simple walk in the room and it comes onOverall four stars with suggestions Thanks much to the staff
Kendall Christian
I’ve stayed here a few times when in town for work If you have a pet, the rooms are not as clean unfortunately Biggest issue is the temperature in the gym
3rd time I’ve stayed and it was over 80 degrees Today at 6:30 PM I addressed the issue with the front desk and he informed me that it wasn’t working to yet come back later and tell me it was changed from 71 to 78 degrees earlier in the day So you lied about it being broken because you didn’t want to take the time to change it? They put care into happy hour for guest but will not accommodate a temperature for a guest in the gym As a Marriott Bonvoy member I try to stay loyal to the Marriott brand because of the dedication to the service and care of the staff, but the level of care here is definitely more of a 1 star establishment
Cindy Boe
We arrived after 4:00p and had to wait 2 hours for our room “to be cleaned” The front desk personnel were not friendly and when not checking someone in they sat in the lobby staring at their phones When we were finally able to get inside our room it was FILTHY
Hair on the bathroom floor, HAIR ON THE SHOWER FLOOR, carpet stains, dead bugs, stain on sofa bed and desk chair and a toy left behind from former guestThe room was dirty and in an unsanitary state We went to the desk and informed the two employees They barely responded nor acted surprised We left the hotel
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