pet friendly hotels in Lombard, IL

1. Courtyard by Marriott Chicago Elmhurst/Oakbrook Area (3-star hotel)

About this hotel

This straightforward hotel is 0.9 miles from the Odeum Expo Center and 1.6 miles from Elmhurst College.Contemporary-styled rooms offer free WiFi, desks with ergonomic chairs, flat-screen HD TVs, minifridges and coffeemakers. Suites add separate living areas, whirlpool tubs and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 5 meeting rooms. Other amenities include an indoor pool and an exercise room, plus free on-site parking.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 7 min drive to Safari Land
  • Some guests complained about the air conditioning
  • Some guests complained about the bathrooms
  • Guests liked the friendly service
  • Guests mentioned lobbies 13 times
  • Guests mentioned hot tubs 10 times

Feedback From Real Customers

Keith Heric

OK it’s not the worlds worst Marriott but it’s darn close AC doesn’t function well, you can’t see out the windows because they’re so fogged up inside the glass There is a sign leading to an ice machine on my floor and it was just an empty alcove

But what really bothered me was the television Not the television itself was bad but the service was abysmal Not like your standard Marriott Just scrolling guide with only about 30 channels, most of them just worthless No guide, you had to just remember what channel you liked wait for the scrolling and then go to it No possibility of logging in with on demand All Marriotts have had this as standard issue for the past five years or so, this is just silly and frustrating Posting this review now, but going up the chain of command to make sure the president and CEO of Marriott are aware of these inconsistencies The hotel looks nice from the outside but once you get inside you realize that really it’s just a one and a half star motel at best

Irfan Waseem

Horrible experience The hotel is extremely dull and run down and location is not great either On top of that, the front desk Staff named Dana was extremely rude

We were visiting from NJ where the indoor mask mandate had been lifted I totally understand the different mask mandate in illinois however, the staff needs to be courteous in reminding people for wearing masks She screamed at us saying “wear your mask NOW” We reported the hotel to the Marriott customer service and checked out right awayThis hotel is not worth my money or my points I visit Chicago every month and this hotel is totally off my list I would recommend the hotel management to properly train their staff and manager in customer service

Heidi Pinkham

NEVER will stay here again, nor would I recommend Hotel run down and employees rude The breakfast was a joke

I ordered French toast The preparer toasted the bread in a toaster, sprinkled confectionary sugar on it and served with syrup The drink I ordered expired 2 months ago My sister ordered a “Starbucks” coffee and it tasted like water When she tried to get another cup, the manager was rude to her and gave her another cup of watered down coffee Seriously, this is a Marriott???

2. Courtyard by Marriott Chicago Oakbrook Terrace (3-star hotel)

About this hotel

This laid-back hotel is 3 miles from the Oakbrook Center shopping mall and 16 miles from O’Hare International Airport.Informal, warmly furnished rooms offer complimentary Wi-Fi and flat-screen TVs, plus minifridges and coffeemakers. Suites add separate living areas with sofabeds.Parking is free. There’s a lobby lounge and an outdoor courtyard, as well as a relaxed restaurant, a business center and 2 meeting rooms. Other amenities include an indoor pool and a 24-hour gym.

Things You Need to Know

  • Guests praised the clean rooms
  • 11 min drive to Lizzadro Museum of Lapidary Art
  • Guests praised the friendly service
  • Guests mentioned “Bistro” 10 times
  • Guests mentioned lobbies 26 times
  • Guests praised the indoor pool
  • Guests praised the lobby bar

Feedback From Real Customers

Alicia M.

The location, customer service, and speediness in responding to requests was great! There are lots of restaurants and shopping in the immediate area! We declined housekeeping, but every time we requested something, we received it within a few minutes Everything else could use some work The parking lot flooded on my first night and I had to wait until the water receded before I could get in my car

It was so flooded that ducks were wading in it The building is old, but renovated…but there’s only 1 elevator My room was on the absolute opposite side of the hotel so it was a long walk With that said, I decided to take the stairs throughout my entire trip…to include dragging heavy luggage down the stairs upon checkout The towels and bedding were all dingy There was a giant spider and cricket in the room The bistro’s menu looks appealing, but several of the items are pre-made and only heated when ordered That’s not necessarily a bad thing, but the prices should reflect that I visit this area quite often, but not sure that I would choose this hotel again

Greg Geuss

We were glad we found this hotel ,due to our reservation with another hotel had Flooded and not able to accommodate us ,so we were at the availabilities luckThe room is nice, the bed is great !!The unfortunate part is the design of the hotel is in the shape of U

they only have one ! elevator and a couple of stairways which in which in some cases makes it very inconvenient, To get to either the lobby or your vehicle ,given the location of your roomNice pool,Lobby has drinks and or food for purchaseNice quite area

3. TownePlace Suites by Marriott Chicago Lombard (2-star hotel)

About this hotel

This relaxed, roadside all-suite hotel is 5 miles from Morton Arboretum, 10 miles from Brookfield Zoo and 15 miles from Chicago O’Hare International Airport.Modern studios and 1- to 2-bedroom suites have free Wi-Fi and flat-screen TVs, plus kitchens, pull-out sofas, and desks with ergonomic chairs. Some have separate living rooms.Continental breakfast and parking are free. There’s an outdoor space with BBQ grills. Other amenities include a fitness center, a seasonal outdoor pool and a business center.

Things You Need to Know

  • 10 min drive to Lilacia Park
  • Guests liked the service
  • Guests mentioned the rooms are unclean
  • Some guests complained about the bathrooms
  • The fitness center has elliptical machines and treadmills

Feedback From Real Customers

Mozame Mogki

Have been satying on and off here with work several times over the past few months so have a decent idea of the place The front desk staff are always friendly and helpful with anything you might need The rooms are OK not great or bad but get the job done, kitchen is great, bathroom is great, the beds are alright not the best but the sofa in the room is the worst most sorry thing you’ll ever sit on

The only really outstandingly bad thing is the air con/heat; every single room I’ve had the unit is extremely noisy and will buzz all night making it extremely hard to sleep As long as you keep in mind it’s a 2-star hotel it’s a decent choice

Jeff feyrer

This was the 3rd time in the last year we have stayed here in the last year They have been usually very nice but, I noticed they charged me for a 2 bedroom suite when we stayed in a 1 bedroom suite This resulted in an over charge by $85

I called them to tell them this and spoke with a lady by the name of Ashley, who was very unwilling to rectify this She said their rates vary and wasnt willing to look back about this We stay quite frequently in Lombard and the next time will consider their unwilling to help me in this situation on whether we will stay there

Danielle Driver

I would have rated this hotel better but the stay was literally just ok The cleanliness of the room are just ok The guest above us would not stop bumping and moving things around

They had kids so the kids would run all day long They were so rude that when I finally called the front desk to complain they did nothing, they just said ok and that was it, mind you I complained several times and they people above us kept doing the same thing every night! I was so frustrated that I couldn’t wait to leave The only two things I liked about the hotel is the area with restaurants close by, malls, stores but not the hotel itself and certain staff members are good Ms Hatti was my favorite Very sweet and kind person and always spoke and always asked if we needed anything The pool is outside only, the gym room is small but still efficient, the breakfast is ok, they have a small laundry area but you have to pay $2 for washing and $2 for drying but their washing machines doesn’t wash the clothes completely and the dryer doesn’t dry completely You have to dry at least 2 or 3 times so that means more money out your pocket! Before I forget, the let out couch, HORRIBLE!

4. SureStay Plus Hotel By Best Western Chicago Lombard (3-star hotel)

About this hotel

A half-mile from the Yorktown Shopping Center, this low-key hotel is 8 miles from both the Cosley Zoo and the Elmhurst Art Museum.The traditionally furnished rooms come with complimentary high-speed Internet access, satellite TV and coffeemakers. Upgraded rooms add sofabeds. Kids stay at no charge in a parent’s room.Freebies include parking and hot breakfast, as well as 24/7 coffee and tea service in the upscale lobby. There’s also a fitness room and a 24-hour business center.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 11 min drive to the Morton Arboretum
  • Some guests complained about the kitchenettes
  • Guests praised the friendly, professional service
  • Guests mentioned microwaves 10 times
  • Guests praised the lobby
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Don Williams

I enjoyed my stay at the hotel Besides the delay in clean towels and additional post-pandemic charges added to the daily cost of the rooms, I would consider coming back againThe front desk team on each shift have been awesome and the continental breakfast each morning is fabulous

Compliments to the team that provide excellent meals and different options each morning for all guests (singles, married couples, and families)

Susan B

Gave 2 stars beds comfortable Hot breakfast inedible Eggs yuck bacon so thin put 6 slices on muffin on top of each other still didn’t make one normal piece of bacon

Toilet was reported as not working well Was there 3 days off and on it didn’t work Room not cleaned while there Had to empty own garbage Shower a learning experience Room badly in need of update First floor lobby very nice you would expect that upstairs too Staff friendly

5. WoodSpring Suites Carol Stream – Chicago

About this hotel

Opposite a shopping mall, this straightforward all-suite hotel is 4 miles from both I-355 and Cosley Zoo, and 22 miles from Chicago O’Hare International Airport.Streamlined suites offer free Wi-Fi, flat-screen TVs and kitchenettes, plus dining tables and chairs. Some suites feature sofabeds.Parking is complimentary. A coin-operated laundry is available.

Things You Need to Know

  • 10 min drive to the Cosley Zoo
  • Guests praised the service

Feedback From Real Customers

Angela Bohlman-Harvey

Even though I’m currently still here, I’m gonna write about the experience so far I was the pain in the butt guest, changing our reservations & asking a million questions Annette at the front desk was super nice & very helpful

We get to our room and it was a pleasant surprise!! I had my doubts but I was proven wrong Our room was clean, I went and did laundry the night we got in and it was so nice & clean & I love that I can use my debit card to wash and dry clothes NO complaints and I’d recommend it to anyone

Lele Reenie

This hotel wasn’t part of my plans for life, but it did become an unexpected home for my familyI appreciate the cleanliness of the room and the hallways The family-like friendliness of the staff was above and beyond anything I could have hoped for – many thanks! Everyone working there deserves a raise AND a pizza party

Tayoka Jordan

I have to call out the amazing team here! Specifically, the GSR Selina and GM Brianna! They went above and beyond for myself and my daughter regarding our stay I haven’t had such great customer service on quite some time! We were going to change to a closer location, but after their help yesterday, I will just eat that extra 10 minutes of drive time Lol Great job, Ladies! Your excellent work is definitely seen and appreciated!

6. Hampton Inn & Suites Addison (4-star hotel)

  • Address: 1685 W Lake St, Addison, IL 60101
  • Phone: (630) 495-9511
  • Ratings: 4.2 (516 reviews) Very good Eco-certified
  • Website : Hampton Inn & Suites Addison
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Straightforward hotel with free Wi-Fi & hot breakfast, plus an indoor pool & a fitness center.

About this hotel

Situated in a shopping complex off Route 20, this unfussy, modern hotel is a 6-minute drive from the Itasca Metra station and 25 miles from downtown Chicago.Straightforward rooms include free Wi-Fi and custom-designed beds, plus desks, coffeemakers and flat-screen TVs with premium channels. Suites add separate living areas, minifridges and wet bars.Free perks include on-site hot breakfast (daily) and weekday breakfast bags to go, as well as parking. There’s also a fitness center and a heated indoor saltwater pool. Additional amenities consist of a business center and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • The rooms have kitchenettes
  • 10 min drive to the Ned Brown Forest Preserve
  • Guests mentioned the service is friendly
  • Guests mentioned pools 19 times

Feedback From Real Customers

Tracie H

Wish we were there more than one night- the room was very clean and comfortable, and all the staff were so pleasant and nice- the front desk staff, the cleaning staff and especially the gentleman over the breakfast They even had Turkey sausage which was an A+ in our book because my husband doesn’t eat beef or pork The breakfast choices were PLENTIFUL, not skimpy like some other hotels we’ve been to during Covid

The price was also great compared to other hotels in the area Thank you so much for allowing us to be comfortable away from home Love from Ohio!!!

Kimber Ly

I had the best experience!! Was here for a bowling tournament and the staff was beyond exceptional We drove 10hrs overnight and arrived way sooner than we expected The staff was gracious enough to hurry and get a room ready so we could check in early

The breakfast was pretty good, they have all the staples so even the picky eaters should find something they like I will definitely come back if I visit IL again

Latoya Reed

The breakfast was not much of a variety to choose from There was no fruit for a healthier choice I wish the hotel offered turkey or chicken patties for people who don’t eat or can’t eat pork

The eggs with cheese was cold and horrible The pool was dirty, the only thing good about my stay was that my room was clean I have visited other Hampton hotels but this particular one really was a disappointment, I will not stay here again

7. Hilton Chicago/Oak Brook Hills Resort & Conference Center (4-star hotel)

About this hotel

This upscale conference hotel is 2 miles from the Mayslake Peabody Estate cultural venue and 15 miles from O’Hare International Airport.Straightforward rooms have free Wi-Fi, flat-screen TVs and coffeemakers; some offer golf course views. Suites add minifridges and separate living areas with pull-out sofas; upgraded suites feature private balconies. Room service is available.Parking is free. The hotel has a lobby bar, a casual eatery, and a grill restaurant with a patio, plus a business center and 42,000 sq ft of event space. There’s an 18-hole golf course, indoor and outdoor pools, and a gym, plus a spa, a game room and sports courts.

Things You Need to Know

  • 8 min drive to Lizzadro Museum of Lapidary Art
  • Guests praised the beds but some complained about the kitchenettes
  • Some guests disliked the bathrooms
  • Guests praised the friendly service
  • Guests praised the casual restaurant
  • Guests liked “golf courses”, mentioned 120 times in reviews
  • Guests liked the grounds

Feedback From Real Customers

Kathy Budewitz

This hotel truly is a hidden gem! We have been coming here for years with family and friends There is so much to offer—indoor/outdoor pool, golf, 2 restaurants, game room and more The hotel is just gorgeous, as well, and the staff is amazing! From the time you check-in, you feel welcomed

I have to give a huge shout out to our absolute favorite staff member, Willie, at the pool/golf bar He is amazing—hardworking, personable, efficient, and just an overall fantastic person! Such an asset to the hotel We already can’t wait to come back!

Justin Flora

My wife and I were here for a 1 night 2 day work conference We really enjoyed our stay Everyone was friendly and the hotel has so many amenities (large outdoor and indoor pools, nice selection of restaurants)

The conference food, snacks, drinks were great with a lot to choose from Our room was extremely clean and the beds were super comfy Thank you for a great experience Hilton team!

Karissa Plautz

Beautiful views of the golf course and skyline Clean room and bathroom Comfortable king size bed

Modern 2 restaurants and bar Friendly and helpful front desk staff Booked 2 rooms 3months ahead of time and happy to be on the same floor a few rooms away from each other Only downfall is we did ask for room service but they did not refresh towels or clean bathroom like asked

8. Embassy Suites

About this hotel

In an area filled with fast food restaurants and shopping centers, this relaxed all-suite hotel is 3 miles from the Interstate 88/355 interchange and 4 miles from The Morton Arboretum.Warmly furnished suites provide separate living rooms, TVs and wet bars, in addition to microwaves, minifridges and coffeemakers. They also have sofabeds and Wi-Fi. Room service is available.Amenities include an indoor pool, a hot tub and a gym, as well as a lounge serving drinks and light snacks. Breakfast and parking are available.

Things You Need to Know

  • 10 min drive to Fullersburg Woods Nature Education Center
  • Guests praised the service
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Fadi salam

I’m Hilton member so its a great investment that I did with Hilton it’s totally worth it So highly recommended it if you travel once in a while or consistent travelerBut this hotel just amazed us This place is just amazing, we are loving the service and breakfast 🥞😍 we can have what they added to the breakfast and can also have it freshly made 😁 felt like home seriously

Staff is highly trained and polite Have helped us with all of our random questions The whole hotel is spot less and specious Rooms are bigger than normal Hilton hotels, we always take 2 queen bed and got small lobby, fridge, nice finished bathroom, multiple sink around the room 😁 well that is different well you won’t know until you stay here lol but it’s a perk I would sayNice big parking outside and beautiful view of the road we can see from our room Cool and vibrant place must stay here if you visiting Chicago city and the area around here

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9. Chicago Marriott Suites Downers Grove (3-star hotel)

About this hotel

In a commercial area between I-88 and I-355, this contemporary all-suite hotel is 4 miles from the Mayslake Peabody Estate and 11 miles from the Brookfield Zoo.Streamlined suites have flat-screen TVs, desks, and kitchenettes, as well as separate living areas with sofas; some feature wall beds. Wi-Fi is available (fee).A casual restaurant serves American fare. There’s also a lobby bar/lounge, as well as indoor and outdoor pools, a hot tub and a fitness center. Other amenities consist of parking, a business center and guest laundry facilities.

Things You Need to Know

  • Guests praised the clean, large rooms
  • 11 min drive to the Morton Arboretum
  • Guests praised the friendly service
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a hot tub
  • Guests liked the lobby bar

Feedback From Real Customers

Dee Lau

Absolute and complete total nightmare!!! First, arrived in the evening for a wedding and was told our wedding did not have gift bags Yes, we did! Sleeper sofa has no sheets on it Tired and waited 30 minutes for sheets

The comforter on the bed has stains on itgreat! No soap in the bathroom! Glad I brought my own The iron does not work, thankfully brought my own steamer Not explained how rental car parking works, and that I need a pass and that pass is 5 dollars a day Given my folio at the end, get home to find an extra $15 on my credit card After three separate phone calls to the hotel and Marriott corporate I find out this is for the parking!!! I WILL NEVER PATRONIZE A MARRIOTT HOTEL AGAIN IN MY LIFE Ridiculous!!!!!!

Tiffany Williams

This is our second stay here, and it has been wonderful both times! The rooms are clean and well kept (I am a stickler for cleanliness- and they check all the boxes) The bedding is always bright white, clean and of good quality (which is important to me), the hotel staff is polite and friendly, and the rooms are spacious and have a great layout, and all the amenities we need as a family of 4 The pool area offers an indoor/outdoor area, and hot tub which is fantastic This is our spot for anytime we are in the Chicago area

Carl Kibler

Been staying here fairly regularly for the past year Staff is very nice and rooms are clean and comfortable My problem is with physical plant

Elevators have been out of service constantly the entire time Why can’t a Marriott hotel keep them running? Maybe they need replacing? For the second stay in a row I am using the service elevator What if it goes down? My knees can’t handle 7 floors of stairs Probably my last stay here Shame, because other than that, it’s a nice hotel

10. Crowne Plaza Lombard Downers Grove, an IHG Hotel (3-star hotel)

About this hotel

Just off Highway 38 and 2.4 miles from Lombard Metra Station, this modern hotel is also 2.7 miles from championship golfing at the Village Links of Glen Ellyn and 4.8 miles from The Morton Arboretum.The classic rooms feature marble bathrooms with rainfall showerheads, desks, flat-screen TVs, WiFi and minifridges. Suites add separate living areas.Amenities include a relaxed bar/restaurant, an indoor pool and a 24-hour gym. There’s also a 24-hour business center, 7 meeting rooms and free parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 8 min drive to Lilacia Park
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned restaurants 70 times
  • Guests praised the breakfast
  • Guests praised the indoor pool
  • Guests praised the relaxed bar

Feedback From Real Customers

Jill Ebner

Looks can be deceiving…the outside is a little drab but inside is beautiful! The check in staff are amazing! Dee was so delightful and helpful! The beds are comfy, room is cozy and clean The shower feels great! The pool was great! Warm in the room, could have used a hot tub Everything exceeded our expectations

Glen Prairie Restaurant is wonderful!

Val “Valerie Mai” Khadivian

This was the best stay I’ve had in years Staff was absolutely amazing, the pool was stunning and even had a deep end Felt like I was in Florida without having to be in Florida

Not a fan of the restaurant attached to them but that had absolutely no impact on the hotel The restaurant will never have my business As for the staff of the hotel, kudos!!!!! Thank you for a very memorable little holiday Definitely doing this again with other moms

C CJG

I would truly be remiss if I did not leave a review about the stay my family and I had here Initially we were only supposed to stay two nights, this was only a little getaway for my husband, our two little boys and myself However, the staff was so amazing and accommodating to us, that we ended up staying five days!!! From the manager, to two of the front desk staff Karen and Lydia, they made our stay extremely welcoming and amazing for our boys

From accommodating our two year old who has autism, because he loves looking out of windows, to ensuring that we had everything that we needed We learned during our stay that our recently diagnosed 2yr old loves swimming just as much as his older brother With everything that we’ve experienced these past few months, swimming was the thing that he truly has enjoyed the most, which is why we extended our stay The hotel staff were beyond accommodating and helpful during our entire stay and I can truly say that we’re looking forward to returning for a visit

11. Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel (3-star hotel)

About this hotel

Set close to casual eateries, this informal hotel with a portico is a 3-mile drive from Schaumburg Boomers Stadium and 5 miles from Medinah Country Club.The relaxed rooms offer free Wi-Fi, flat-screen TVs and desks, as well as coffeemakers, microwaves and minifridges. Some add sitting areas with pull-out sofas, and suites have separate living rooms.A breakfast buffet and parking are complimentary. There’s also a 24/7 fitness room, an indoor pool and a hot tub, plus a 24-hour business center.

Things You Need to Know

  • Guests praised the beds
  • Guests mentioned the rooms are large
  • 7 min drive to Lynfred Winery
  • Guests praised the restaurant
  • Guests mentioned hot tubs 21 times
  • Guests liked the indoor pool

Feedback From Real Customers

C Martini

This has been the most family friendly hotel we have stayed in a long time The front desk host was on her own and it was busy We arrived and our room was not quite ready as the lobby was full of people coming and going

It was the first and last weekend of doing break for schools in our area We were on our first weekend staying so we were relaxed no rush The manager took our bags the kids changed in the pool area and went swimming while our room was being prepared They brought our luggage to our room and brought my keys to me in the pool My son made a buddy in 5 mins and my daughter and I got to hang out The pool was so warm we actually asked if they could turn the heat down which is usually not the case and as an adult you end up fighting for space and trying not to get splashed in the hot tub This was so warm and clean towels were always restocked My so And his friend went “exploring” as did about 25 other boys all night until about 11pm They had so much fun walking the halls and sitting in the lobby playing on their phones together Breakfast was supposed to from 7am-10am the next morning but at 11am there was still no rush to close down the breakfast room and coffee, tea, milk juice, and whatever food (hot breakfast not just a continental) was still left was available for guests I called to ask for late check out and rather than 1 hour they offered me 2 extra hours since I had been delayed at check in It’s rare to find good customer service anymore and when I find it I patron as often as it fits my need This will be our go to hotel for the close to home weekend swim getaway next winter FOR SURE!!

amanda Jeffries

Front desk employees were very friendly However, when I pulled the blankets back for my son to go to bed there were hairs all over the sheets There was a cup on the floor between the bed and nightstand with some kind of liquid in it, carpet was dirty, toiletries were not stocked

The shower and sink drained very slowly making it difficult to do what we needed without causing a flood The small shop by the lobby only had power aide, tea and sodas And breakfast, well what was there was awful Nothing was refilled in the 30 minutes we sat there except for biscuits The man working the area was extremely friendly but the food was pretty much empty and it was 830 am I was very disappointed with this hotel Won’t be staying there again

lisa rose

Clean, except 1st floor bathroom commodes out of order King bed suite with 1 twin beds spacious and offers some privacy but door between King bedroom and main room has too to bottom glass Wish kitchenette was bigger (full size fridge/would be better)

Appreciate separate heat/cool for two rooms Pattern on bath floor makes it look dirty No specified pet area but plenty of grass area behind hotel Several choices for breakfast

12. Fairfield Inn & Suites by Marriott Chicago Lombard (2-star hotel)

About this hotel

This laid-back hotel off I-355 is 4 miles from the Odeum Expo Center, and 10 miles from the gardens and golf course at Cantigny Park.Warm rooms offer desks with ergonomic chairs, free Wi-Fi, and flat-screen TVs with premium cable channels, as well as coffeemakers. Upgraded rooms and suites add pull-out sofas, and some offer minifridges, wet bars and/or whirlpool tubs.Free hot breakfast and parking are offered. Other amenities include an indoor pool, a hot tub and a 24-hour fitness center, plus a business center. There’s also a 24/7 convenience store and laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 6 min drive to Lilacia Park
  • Guests praised the friendly service, which has a concierge
  • One of the few hotels in the area with a restaurant
  • The fitness center has weight machines
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

matthew gilmore

As a platinum Elite member Staying here now started off going well But regret it and wish I stayed back at Residence inn by Marriott Chicago Oak Brook 790 Jorie Blvd Much better overall

So here is the rundown:1) greeted nicely and professionally by Andrea I believe2) room was clean but didn’t smell the best and carpet needs to be updated as well as other things inside the room3) normally I get a bottle water when I walk in and when I arrived after working a 12hr day (I’m not here for pleasure and will not be back) the lady Terry was sitting in her chair while I was waiting at the front desk for someone to come… she slowly walks towards me with a bothered look on her face… and grumpy I might add… I simply ask may I have a bottle of water please? … She hesitates and slowly walks to where the water is and says I’ll do it this time…Wow!? Really I didn’t ask if I can have a party in the lounge which is closed by the way Definitely needs better customer service skills and will let my many colleagues know to stay away unfortunately and will not get my business I work hard for my money and enjoy supporting people who treat me well Hopefully management will do something and keep professional people to represent you all

Joselin Perez

The location of the hotel is incredible We were only about 30 minutes away from the city, which was very convenient There are also restaurants all around, so we had plenty of options to choose from, and we were even able to get food delivered to our room

There were some forest preserves nearby as well, so I was able to go on walks with my family The staff was super nice and helpful I highly recommend the hotel

Jonathan Cragoe

it seems obvious to me that management is responsible for lowsy customer service Some important-acting lady was strutting around with her clip-board being snappy with employees and also with me as a customer it sucks when management only cares about their ego, because then they only hire people who service that ego, rather than service the hotel or its guests

13. Clarion Inn Elmhurst – Oakbrook (3-star hotel)

About this hotel

This laid-back hotel is 13 miles from O’Hare International Airport, 19 miles from downtown Chicago and 25 miles from baseball games at Wrigley Field, home of the Chicago Cubs.The low-key rooms feature free Wi-Fi, flat-screen TVs and coffeemakers. Upgraded rooms add microwaves and minifridges. Suites have separate living areas, sofabeds and/or kitchenettes.Parking is included. Amenities consist of a casual bistro/cafe, plus an indoor heated pool and an exercise room. Meeting space is available. Breakfast is available, and pets are welcome, both for a surcharge.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 11 min drive to Lizzadro Museum of Lapidary Art
  • Guests praised the friendly service, which has a concierge
  • Some guests complained about the restaurant
  • Guests mentioned “Bistro” 17 times
  • Guests praised the indoor pool

Feedback From Real Customers

Cathy Medina

Clean, comfortable room I got upgraded to a king suite Nice staff

Ideal location for me Just three things I was not happy about-Channel up/down on the TV remote didn’t work Had to manually put in channels Hard to do when you don’t know the channel numbers-Phone in room didn’t work-I was told pool was heated It was not

Cat 3

Pros: Comfortable beds, quiet, the pool is huge Showers had good water pressure The front desk guy that I saw the most was super nice and helpful

Cons: Things that were listed on the website were either unavailable or not true (no free breakfast, the pool is NOT heated, the restaurant is not open) If you have a lot of luggage and need to haul it in with a cart the entrance from the side parking lot isn’t accessible (there’s a step to get in the door) and the back parking lot is gravelI think a lot of the cons wouldn’t have stung so much if the price per night hadn’t been so high I kind of ate the cost because I thought I was paying for the amenties, but to get there and have to go to WalMart to get microwave breakfasts and dinners suckedI would only stay here again if the rooms were 100 or less a night, or if they got the breakfast/restaurant situation straightened out

Richard Willer

AWFUL place to stay including management I took pictures of my room that I will be posting on other social mediaThe room was not cleaned

An opened beer was in the fridge, safety bobby pin on the floor, tape literally holding some of the wall together, and the mirror when steamed stated ‘TRUMP 2021!’ I talked to the supervisor when he came in at 4pm only to say they will just take 20% off and can’t find any product to remove the sign on the mirror! Room preparation is a simple task Hotels accept damage deposits, so most issues should be an easy fix, just buy a new mirror or washing product then! Seems very lazy on staff

14. The Westin Chicago Lombard (4-star hotel)

About this hotel

This sophisticated hotel is 6 miles from Graue Mill & Museum and 4 miles from Lilacia Park.Relaxed rooms provide Wi-Fi access, flat-screen TVs and minifridges, plus safes, and tea and coffeemakers. Suites add sitting areas. Some offer pull-out sofas, in-room treadmills, balconies and/or access to a club lounge with free drinks.Parking is complimentary. Other amenities include a seafood restaurant, a steakhouse and an indoor pool. There’s also a gym, and meeting and event space. Breakfast is available.

Things You Need to Know

  • Guests liked the large rooms and praised the beds
  • 10 min drive to the Morton Arboretum
  • Guests praised the friendly service
  • Guests mentioned lobbies 49 times
  • Guests praised the fitness center
  • Guests praised the nightlife
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Leia Adams-Gray

Excellent hotel, comfortable beds, really awesome lap pool and gym, and hot tub Little deep for small kids but we brought a life jacket and our daughter loved it I was able to swim for hours alone during the day

It was so relaxing Great restaurant down in the lobby Great breakfast in the executive lounge Super friendly staff Definitely recommend staying here

Emily Stranski

Love this place We first visited in December for a pool night during Christmas break We just went back again last week because the kids kept begging to go back

The pool and hot tub are great! Huge pool, much larger than most hotels It is 4 feet deep throughout, so good for my kids who can swim wellHot tub adjacent to pool but tucked away so nice for me to relax while still able to keep an eye out Over Christmas, there were maybe 2-3 other couples/ families using pool while we did This last time we came during a snowstorm, so we literally had pool to ourselves in both the evening and next morningRooms were well appointed, recently renovated, and clean Exactly what I was expecting Front desk is very friendly and helpful as wellI’m a bonvoy member and enjoyed the late checkout offered with my status in order to enjoy the pool longer before we leftThis hotel is right next to Target, the Yorktown mall, movie theater, restaurants Plenty of options and amenities for a business or family type traveler Highly recommend!

k00nta

I stayed at this hotel for the weekend and it was great The room was spacious with two queen sized beds The lobby looked very nice with fast elevator times as there were 5 elevators

The hotel also has quite a few services such as an indoor gym, pool, and Starbucks I would definitely stay here again as it’s located near many stores and restaurants

15. Staybridge Suites Chicago-Oakbrook Terrace, an IHG Hotel (3-star hotel)

About this hotel

Off Interstate 88, this contemporary all-suite hotel is 3 miles from the Mayslake Peabody Estate and 16 miles from Chicago O’Hare International Airport.Laid-back studios provide free Wi-Fi, flat-screen TVs and DVD players, as well as pull-out sofas, kitchenettes and desks. The 1- and 2-bedroom suites add separate living rooms.Freebies include a breakfast buffet and evening receptions (select weeknights), plus parking and a local shuttle. An exercise room, a business center and a guest laundry are available 24/7, and there’s a patio with a BBQ grill.

Things You Need to Know

  • 10 min drive to Lizzadro Museum of Lapidary Art
  • Guests liked the service
  • Guests mentioned the rooms are unclean
  • Some guests complained about the bathrooms
  • Guests praised the restaurant
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Adam Lamberti

The rooms are very spacious, you get a full size refrigerator, microwave, small 2 burner stove top ( no oven), and a small table area to eat at There is no pool here The rooms were clean, the inside lobby was nice and clean, and the area is quite and safe

One of the best perks is the free hot breakfast and you have free use of their laundry area, but make sure to bring some detergent They have a small shop next to the front desk if you need something like soap, sofa, aspirin, etc I have to say a big thanks to the ladies at the front desk They are very nice and want to make sure your stay is enjoyable

Staciej Staciej

It’s in a beautiful area and the hotel is nice on the outside The lobby is also very clean and up to date The rooms and stairwell (which we saw well due to the elevator being down) are outdated and dirty

They should keep the elevator running to avoid guests seeing the filthy stairwell which have stains on the carpet and walls The front desk was a plus and they seemed to helpful and kind I would not choose to stay here again

Philip Bird

This is a less than exceptional Staybridge! My experience with the staff was actually quite good, hence the two stars When we checked in our AC wasn’t working It was pretty obvious, so I suspect we were put in a room in which the broken AC was well known, but maybe not

Anyway, the hotel was full, so no room swap, and we had night 1 of 4 with no AC, which was fixed the next day (again, no complaint with the staff) All the other reviews are spot on! There’s a weird smell, but it seems that’s to cover the smell of weed, which seemed regularity smoked on the back patio Breakfast was more like a Holiday Inn Express than a Staybridge Our room was cleanish, but the whole place seems icky One evening there was water running down the elevator, the laundry room had standing water and felt like a sauna All told, it’s the crumbiest Staybridge I’ve ever experienced (and I like Staybridge)

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