pet friendly hotels in Loveland, OH

1. Tru By Hilton Milford Cincinnati (2-star hotel)

About this hotel

Off I-275, this down-to-earth hotel is 2 miles from the Cincinnati Nature Center and 7 miles from walking trails in Avoca Park. It’s 10 miles from the Tri State Warbird Museum.Laid-back rooms provide TVs, Wi-Fi and minifridges, as well as en suite bathrooms.Amenities include meeting space, a business center and an exercise room, plus an indoor pool. Breakfast and parking are available.

Things You Need to Know

  • 7 min drive to Cincinnati Nature Center
  • Guests mentioned showers 12 times
  • Guests liked the beds, mentioned 19 times in reviews

Feedback From Real Customers

Amanda

For a room this expensive I was very disappointed when the vents to the ac/heat unit had hair, dust and food crumbs all over it There wasn’t any conditioner in the shower container The worst was how loud this place was

Paper thin walls and ceilings I honestly thought construction was going on in the room above me Room was also very small The fixtures on the shower door didn’t fit so they moved all around and the shower leaked water on the floor Breakfast was standard Bed was comfortable and so we’re the pillows The coffee was awful They seemed to have spent their budget on colorful walls and the lounge Which filled up at night with adults filling ice buckets with alcohol and drinking and caring on half the night Weird since it’s a hotel and not a bar Surrounding the hotel is trash, old carpet, broken glass and cigarette butts Pool was small Front desk people never smiled I would never stay here again, especially for the price

Laura Jeronimo

The rooms were clean and the king bed was very large They also had a large shower The continental breakfast had eggs, pancakes, fruit, bagels, etc

There’s a lot of amenities on site, including a pool, a small gym, and a laundry room I used the pool with my 5 year old daughter and it was a good size for her Overall I was really happy with the stay

Chris Kurth

We stayed here for a trip to Kings Island The hotel is very clean, the staff was friendly, and the food was pretty good for a continental breakfast The room was quiet and the beds/pillows were comfy

I am glad we chose this hotel because we needed a good night’s rest for a long, fun-filled day at Kings Island There were cheaper and closer options but this one was a short 20-minute commute and well worth the extra $20 – $30 dollars we spent

2. Tru by Hilton Mason Kings Island (2-star hotel)

About this hotel

Set amid eateries off I-71, this informal hotel is a 3-minute walk from the seasonal Beach Mountain water park, and 2 miles from rides and attractions at the popular amusement park, Kings Island.Straightforward rooms with bright accent walls feature free Wi-Fi, flat-screen TVs and minifridges.Parking and a breakfast buffet are complimentary. Other amenities consist of a heated indoor pool, a fitness center and a 24-hour snack shop, plus a vibrant lobby lounge with co-working space.

Things You Need to Know

  • The rooms have kitchenettes and coffee makers
  • 4 min walk to The Beach Waterpark
  • Guests praised the service
  • Guests mentioned lobbies 20 times
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Diana Delaney

We stayed here for one night for a trip to Kings Island and found it to be well worth the price All parts of the hotel we saw seemed to be very clean (but we didn’t check out the pool or fitness area so can’t vouch for those) Breakfast was one of the better hotel breakfasts we’ve had, my kids will always love a pancake machine

The lobby felt inviting and there were lots of seating options for when breakfast got full I really appreciated the blackout (or nearly) curtains in the room and having hooks for sweatshirts and such No need for a closet! Bathroom had enough counter space and liked the wall mounted soaps and lotion, no need to take the little ones when leaving Definitely felt like we got our money worth and we’d definitely stay again next time we go to Kings Island

Heather I

Would definitely stay here again Megan was wonderful and super helpful with any questions we had and with local food recommendations (even a handy menu at the desk)! The room was clean, love the smell of the soaps, coffee was good all day Air conditioner not too loud

The ice machine is located near the elevators where you can grab a bucket and get your ice, plus fill up any water bottles with the machine next to it And 10 PM every night we were able to watch the fireworks at Kings Island from outside! Great location close to attractions, food, and the interstate

Sadie S

+ I watched them take the reception area/food service area completely apart to clean and disinfect+ Clean room looks just like the pictures+ Woman working in the mornings was great

Super friendly and helpful+ Pool was nice+ We were allowed a slightly later check out, which really helped us out+ Nice breakfast spread with the ability to socially distance- Slight smell to room when we got there but it was probably from the cleaning supplies because it definitely went away- Laminate/hardwood floors My child was walking (not running or anything like that)across the room, and the people downstairs complained

3. Aloft Cincinnati West Chester (4-star hotel)

About this hotel

In an area filled with business parks and casual eateries, this unassuming hotel off Interstate 75 is 5 miles from both the EnterTRAINment Junction amusement park and the Sharon Woods recreation area.Straightforward rooms offer Wi-Fi and flat-screen TVs. Suites add separate living areas and/or wet bars.A bar/restaurant features regular live music. Other amenities include an indoor pool, a gym and a snack shop, as well as a patio, a meeting room and a coin-operated laundry. Breakfast and parking are available. Pets are welcome.

Things You Need to Know

  • 10 min drive to EnterTRAINment Junction
  • Guests mentioned lobbies 15 times
  • One of the few hotels in the area with a casino
  • Guests praised the bar

Feedback From Real Customers

Dan Dusleag

Architectural style is modern, European, colorful and inviting Rooms are spacious and clean Area around the hotel is green, walkable and safe, with restaurants and live music in close proximity

The reason for the poor rating is the service With one notable exception, the staff was unfriendly, short, disinterested and, often, downright rude No matter what the issue was (housekeeping forgot to clean the room, the paid breakfast was not delivered, or an extra item charged by the front desk to our room by mistake was not removed), every interaction with the front desk was unpleasant and painful Improve the front desk customer service quality and this hotel will be a 5/5 Until then, we will not return Thank you

Tonya Strazdins

Very nice hotel, convenient to a lot of restaurants and bars nearby The room was spacious and the bed was comfortable Shower was huge!My husband and I especially enjoyed having the XYZ Lounge downstairs in the lobby for a quick and convenient drink

The bartender was very friendly and kept us hanging out with some great conversationIt has its own parking lot so parking is not an issue

Kelly Bollinger

I always stay here when traveling for work It is a convenient location, I like the bar and the bartender, Nick, is greatThe rooms are always spotless and the staff is very nice

I wish the coffee was available all day and there was something to grab and go as a breakfast option I started bringing my own, but would rather just get something from the little store

4. Homewood Suites by Hilton Cincinnati Mason, OH (3-star hotel)

About this hotel

This laid-back, all-suite extended-stay hotel is 6 miles from Kings Island amusement park, 4 miles from Loveland Castle Museum and 2 miles from Cottell Park.Casual studios and 1-bedroom suites offer complimentary Wi-Fi, flat-screen TVs and sitting areas with pull-out sofas, as well as kitchens with microwaves and coffeemakers.Freebies include breakfast, parking, and regular evening socials with snacks and drinks. Other amenities consist of a 24-hour gym, an indoor pool and a putting green, plus meeting space and a patio with BBQ grills. There’s also a convenience shop and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the beds and the kitchenettes
  • 11 min drive to Summit Park
  • Guests praised the friendly service
  • Guests praised the indoor pool

Feedback From Real Customers

D J

I stayed at this hotel for nearly 3 weeks The stay was very comfortable Even though the place is going full front desk staff Angela and the interns make sure that every request big or small is taken care of immediately

Absolutely commendable The general manager of the property Cindy, is amazing, she is so hands on We are new to the country and needed help on apartment search, veg food, pointers for furniture places, rescheduling our hotel stay and so many other things and she addressed them all with a smile Their kitchen staff too makes sure that refills happen on time and guest needs are taken care of The entire staff at the hotel is friendly and works as a team There is always a good spread at breakfast Although I wish there were are some healthy vegetarian options Would definitely come back if I am in the area Thank you Cindy and the entire team for a pleasant and memorable stay!

David B

We had an excellent stay for 4 nights The room was spacious, clean, and accommodated our family well Breakfast was enjoyable each morning

The hotel is close to restaurants and there is so many to choose from The staff was friendly My only complaint is the pool is too cold Our kids enjoy swimming but the with the water being so cold they couldn’t enjoy it I mentioned it to the front desk but the temp didn’t seem to change over the next few days

Greg Jenkins

This hotel is wonderful and I highly recommend for business, group, and personal stays The rooms were clean and well kept The hotel is very well maintained

The entire staff were super courteous and I enjoyed my multiple night stay to the point that I knew the front desk staff by name (has never happened in my other business travels) Would not consider any other hotel in that market

5. Hilton Garden Inn Cincinnati Northeast (3-star hotel)

About this hotel

Off Interstate 275, this casual hotel is a 2-minute walk from several major corporate offices, and less than a 13-mile drive from Kings Island theme park.Informal rooms offer flat-screen TVs with premium cable channels, minifridges, microwaves and free WiFi, as well as custom-designed beds. Some have pull-out sofas.In addition to the cooked-to-order breakfast (fee) and on-site restaurant, there’s a lounge and a 24/7 pantry. There’s also an indoor pool and a fitness center. Other perks include 2 meeting rooms and a business center.

Things You Need to Know

  • Guests liked the rooms
  • 14 min drive to Cincinnati Nature Center
  • Guests praised the friendly service
  • Guests mentioned lobbies 13 times
  • The fitness center has weight machines
  • Guests praised the indoor pool

Feedback From Real Customers

Michelle Smith

The hotel itself is very nice, but the staff is what makes it wonderful! Ray from guest services is wonderful and answered all questions we had She was so helpful!! Rick the bartender is so much fun Glen another guest service worker is very nice

The housekeeping staff are the friendliest The staff is what keeps us coming back over and over!!!!

Victoria Farris

This place was beautiful and clean The staff was super friendly I, mistakenly, left some items in the room when checking out

The staff was kind enough to call and even SHIP my belongings to me I received them the next day I was beyond impressed by the integrity of the staff and by the “above and beyond” service my family received I look forward to returning to the Hilton Garden Inn Cincinnati

DP

The “Parking Recapture Fee” is cute Totally dishonest but cute The Hilton website and App both say parking is free but when you check out your bill includes a “parking recapture fee”

I don’t care if you charge me more just be honest and straight forward about it It is clear that who ever owns or manages this location is ethically challenged I won’t be back purely out of principle Other that the place is older but cleanUpdateResponding to the Owner’s message below:What are you going to investigate?Do you charge a “parking recapture fee”? YESDo you disclose this fee to guest prior to making a reservation? NODo you claim that parking is free on the Hilton website and app? YESThat everything you need to know hereIf you want to do something, stop charging the fee and send refunds to everyone you have improperly chargedInvestigation completedYou’re welcome

6. Hampton Inn & Suites Cincinnati-Mason (2-star hotel)

About this hotel

Off Interstate 71, this relaxed hotel is 5 miles from Kings Island amusement park and 20 miles from bars and restaurants in downtown Cincinnati.Simply decorated rooms offer free Wi-Fi, flat-screen TVs, minifridges and microwaves, as well as coffeemakers. Upgraded rooms include pull-out sofas, while suites have wet bars and separate sitting areas.A breakfast buffet, hot drinks and parking are complimentary. Other amenities include an indoor pool, a fitness room and a coin-operated laundry.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • 10 min drive to Summit Park
  • One of the few hotels in the area with room service
  • Guests praised the friendly service

Feedback From Real Customers

Frances

Professional staff and greeting were outstanding For an 8 year old hotel, my room and common areas were extremely clean I’m one of those who checks and judge the corners and above head areas

Decor was fresh and current Beds were comfortable Location had plenty of dining options nearby Free breakfast was adequate as far as hotel breakfasts go Yes, this hotel deserves 5 stars

Deby Sage

This hotel is very clean, and contemporary with a helpful, charming staff We enjoyed a delicious, chocolate chip cookie while checking in It’s conveniently located to wonderful restaurants, shopping and two major freeways

We enjoyed a delicious breakfast with numerous choices of cereals, breads, muffins, along with white egg frittatas, turkey sausages and make your own waffles I especially enjoyed their hot oatmeal with lots of toppings Would definitely stay here again if we need a hotel here

D ee

This is a really good place to stay its clean and the staff was professional and went the extra mile for us The only thing I didn’t know is you have to request 24 hours in advance for fresh linen, but they were able to fit me in for some fresh ones And the refrigerator was not as cold as I needed it, but it was cool enough

I recommend this place in your travels

7. Kirkwood Inn (2-star hotel)

  • Address: 4027 S, US-42, Mason, OH 45040
  • Phone: (513) 398-7277
  • Ratings: 4.7 (307 reviews) Excellent
  • Website : Kirkwood Inn
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Traditionally furnished quarters, some with whirlpool tubs, plus free hot breakfast & a pool.

About this hotel

Set on 6 acres along Highway 42, this 1970s motel-turned-quaint inn is 4 miles from Kings Island amusement park, and 6 miles from the Miami Valley Gaming casino and racetrack.Traditionally furnished rooms feature free Wi-Fi, flat-screen TVs, coffeemakers and minifridges. Suites add whirlpool tubs and electric fireplaces.Parking is complimentary, as is a hot breakfast buffet served in an 18th-century farmhouse. Other amenities include a seasonal outdoor pool, gardens, nature trails, a gazebo and a brick patio with seating.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 6 min drive to the Lindner Family Tennis Center
  • Guests praised the friendly service
  • Guests praised the grounds
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

James Wilson

Added some photos of the historic home (where breakfast is held – my wife would laugh because crooked photos are my thing) I will also add a few of the out side of the property shortly******************Well this is a review for Kirkwood but first I have to say that Hotels

com is really awful but… This place is awesome and the lady who owns it is greatI arrived with hotelcom reservations confirmation number and all Of course hotelcom had that all messed up and Kirkwood didn’t have the details and no empty rooms But she helped me get in contact with hotelcom (that is a nightmare) and I had a room elsewhere for the first night But… She welcomed me for breakfast on both nights even though I had to stay somewhere else the first night and she comped my room the second night I didn’t even really want her to do that cause she was so nice The property has been around for a while but that is part of the charm It is well kept and they have breakfast in a house built in 1799Charming place and great people Stop by to visit you won’t regret it

lena shomshin

Very clean and well-maintained rooms! No dingy walls or smells Very fresh and clean sheets and towels The breakfast room and selection — just wonderful

A great selection for every taste and preference The greenery around with the gazebo and the trail through the park is just a cherry on top So happy we took the chance on this unexpected spot Highly recommend

finla v

Clean, quite, no odor, no stains on blankets or towels, no broken funiture or fridge Keurig coffeemaker as a complimentary Standard double bed room was quite spacious for two people

Been to high end hotels that were way smaller and overpriced for the space they had Only problem was the construction site going on and near the property

8. Comfort Suites Mason near Kings Island (3-star hotel)

About this hotel

This modern, 3-story hotel near Interstate 71 is 0.7 miles from the Beach Waterpark and 4.3 miles from the Shoppes at River’s Bend.The modest lodgings feature free WiFi and have en suite bathrooms with showers, as well as flat-screen TVs, coffeemakers and minifridges. Upgraded suites add sitting areas and whirlpool tubs.A complimentary hot breakfast buffet is provided, and there’s an indoor heated pool. Other amenities include an exercise room, meeting space, laundry facilities (fee) and free parking.

Things You Need to Know

  • 3 min drive to Kings Island
  • Guests liked the service
  • Guests liked the restaurant
  • Guests mentioned “cereal” 12 times
  • Guests mentioned microwaves 10 times
  • Guests praised the indoor pool

Feedback From Real Customers

Rhett Brown

The facilities were really clean The indoor pool was great for my family of seven Just 3 feet to 4 feet

Free breakfast until 9am And plenty of good restaurants nearby Kings Island is right next door Very convenient if you are going to hit the theme park or water park Jay takes the management of the place really seriously and will make sure your stay is clean and simple

Maranda Cobb

The bathroom we had was not clean I didn’t even want to stand in the shower without shoes The room had a weird (not good) smell

The air conditioner unit would not stay on and the room would get hot The bed was not comfortable It was firm and you could feel the springs The breakfast was average Overall, I will not be coming back

Dan Newman

We brought our 5 year old there mainly due to them having a pool We went out and bought new bathing suits for the stay One of the patrons broke the door leading into the pool room so we had to explain to our little girl that she wasn’t going to be swimming

That was very disappointing but understandable Breakfast is served between 6-9am and was VERY busy at 8:20am not making for an enjoyable experience Other then that The room was very nice and clean, the employees were helpful and friendly I wouldn’t be opposed to going back there in the future

9. Hyatt Place Cincinnati-Northeast (3-star hotel)

About this hotel

This modern hotel is 4 miles from Chateau Laroche museum and 5 miles from Kings Island amusement park.Straightforward rooms come with free Wi-Fi, flat-screen TVs and work desks, as well as minifridges, wet bars and coffeemakers. All offer separate living areas with sofabeds.Amenities include a 24/7 business center, a heated indoor pool and a 24/7 gym, plus a 24/7 market and a cafe/bar. Parking is free.

Things You Need to Know

  • 10 min drive to The Racer
  • Some guests complained about the beds
  • Some guests complained about the bathrooms
  • Guests praised the friendly service
  • Guests praised the restaurant
  • The fitness center has elliptical machines and treadmills
  • Guests praised the indoor pool

Feedback From Real Customers

Cayl Martin

10/10 rating We stayed just one night and had no complaints about a single thing Staff was amazing and helpful the entire time

Room met/exceeded our expectations Pool was great, at just the right temperature Breakfast was excellent (for being complimentary breakfast) Would absolutely recommend to anyone coming to the area And we look forward to a return trip

Megan Cutlip

We just checked out of our room after a long and hot weekend The rooms were very big and in theory perfect for a family I booked it thinking our family of 4 would be comfortable and Hyatt is what I thought a reputable chain

Our room’s air conditioning was not working properly I heard at least 10 other guest complaining of the same thing Our sink was leaking and we had to keep our trash can under the sink to catch the water We had to empty the trash can a couple of times because it kept filling up One can only assume there is (or going to be) a mold problem And our toilet stayed clogged The hallway (at least on the 4th floor) was LOUD! And we never waited less than 5 minutes for an elevator It was a busy weekend at the hotel, but our stay just kept going from bad to worse

Robert Davis

I was shocked to find my room was not made up and my towels were not replaced When we called the front desk they said it must be requested and we should have been notified at check in They said it was due to COVID-19

I think it is unacceptable for a room that costs over $200 per night They also pre authorized $50 for incidental expenses Why???

10. Holiday Inn Express & Suites Cincinnati – Mason, an IHG Hotel (2-star hotel)

About this hotel

This modern hotel is a 2 minute drive from I-71 and an 8-minute drive from Kings Island amusement park.The straightforward rooms come with desks and flat-screen TVs, plus minifridges, microwaves and premium cable channels. There’s also free Wi-Fi and high-pressure showerheads in the bathrooms, plus kids 19 and under stay free with an adult. Suites add separate living spaces with pull-out sofas.Amenities include a free breakfast bar, indoor pool and fitness center, as well as a business center and free parking.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Guests praised the beds
  • Guests praised the friendly service
  • Guests mentioned pools 28 times
  • The fitness center has elliptical machines and treadmills

Feedback From Real Customers

Michael Hecker

We stayed one night from Minnesota to celebrate Kings Islands 50th birthday Very convenient to KI and a variety of restaurant choices The staff at this hotel was very good and room rate more than reasonable

Room was very clean, large and the bed was comfy The breakfast was quite average but good enough Gale who was working the breakfast was very friendly making sure our needs were met The biggest issue was our toilet The floater got stuck so water kept running until we physically stopped it We did let front desk staff know when we checked out

Brenda Adkins

The staff was very friendly, especially Gail during breakfast She made sure everyone felt comfortable and that there was enough food for everyoneOverall the hotel was clean

We were given a room upon arrival, the key didn’t work so they moved us to another room The next room smelled like an old pair of sneakers We went ahead and stayed in the room because it was late and we were tired When we checked out, I told the front desk to please not give that room to anyone else until they deodorize it Throughout the years, Holiday Inns seem to be going downhill I hope the company is able to start revitalizing their brand again and bring back their high standardsBest part about this hotel, it has a Graeter’s Ice Cream right beside it

Jen Ben

We stayed here to visit King’s Island It was for a special occasion and they upgraded the room we stayed in for free This was such a nice and unexpected treat

The rooms are very clean, and spacious I always look for a pool, fitness center and breakfast and they have all three There is a nice dining area for families to eat at, and breakfast was very good!

11. DoubleTree Suites by Hilton Hotel Cincinnati – Blue Ash (4-star hotel)

About this hotel

Adjacent to Interstate 275, this all-suite hotel in a suburban business district is 21 minutes’ drive from downtown Cincinnati.Flat-screen TVs, iPod docks and free WiFi are offered in each suite, as well as traditional decor, separate living areas and custom-designed beds. Kitchen amenities include microwaves, minifridges and coffeemakers.The contemporary all-day bistro specializes in steaks and is open all day. There’s also an outdoor pool, whirlpool and 24/7 fitness center. Other amenities include free parking, 6 meeting rooms and a business center.

Things You Need to Know

  • 5 min drive to Heritage Village Museum
  • Guests praised the friendly service
  • Guests mentioned the rooms are unclean
  • Guests praised the restaurant
  • Guests mentioned lobbies 37 times
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an outdoor pool
  • Guests liked the bar

Feedback From Real Customers

Wes Eckman

Great experience We stay at double tree hotels fairly often with typically great results, this was was no exception Called to see if they had a room last minute after being turned away at the original hotel we had booked due to them not having any rooms available (3rd party websites overbooked them)

The staff and manager accommodated us extremely well for such a late check in Room was clean and nice Friendly staff, great stay overall Will skip the other places and just book here if we need to stay in the area again anytime soon

Matt Hotel

Came here for a baseball tournament Stayed 5 nights Rooms need renovations

Staff there are super great (Matthew, Will, Security guards, Bartender and breakfast waitress were exceptionally awesome)Pool is great Hot tub is downWe had a great time, I like the rooms set up, but it needs a Reno

Tina Boggs

We had a great experience with comfy bed, great staff, and excellent access The hotel is dated some BUT we had EVERYTHING we needed and hot water Rooms are spacious and loved having fridge and microwave in room

The cookies are always a treat!The only thing that iritated me was the baseball teams that stayed here as well The hotel can’t control them or their actions, but their coaches and parents SHOULD and didn’t Teens dropping the f bomb loudly multiple times in the lobby while talking to the parrot Mom’syelling at kids down the hall at 10 at nightcome on people!!! If you travel with kids, teens, or sports teamsBE CONSIDERATE of other guests

12. Best Western Mason Inn (2-star hotel)

About this hotel

In a commercial area less than a mile from I-71, this relaxed hotel is 4 miles from Kings Island amusement park and 7 miles from The Beach Waterpark at Adventure Landing.Casual rooms feature coffeemakers and minifridges, plus flat-screen TVs and free Wi-Fi. Suites add living rooms.A breakfast buffet is complimentary. Other amenities include an indoor pool, a hot tub, and a fitness room, as well as a 24-hour business center and guest laundry facilities.

Things You Need to Know

  • The rooms have refrigerators
  • 10 min drive to Kings Island
  • Guests mentioned the rooms are small
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “waffles” 19 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Corrie Peace

Diamond Tours took care of our accommodations booking us at Best Western Mason We went to the Creation Museum & Ark Encounter in KY, plus other attractions in the area We stayed 4 nights

There were over 30 of us in our group Check-in was flawless, bags delivered to our rooms (I think this was the bus company, but may have been motel staff, not sure of this) Rooms are spacious & very clean Yes, it’s a little dated, but that doesn’t really matter to me The beds and pillows were the most comfortable I’ve had in a motel room 4-star hotel quality I take my own pillow every time I travel b/c pillows are normally horrible & cheapnever used my pillow this trip, left it packed away The motel staff was exceptional!!!! They are very understaffed at no fault of their own, but the ones working work overtime and beyond No to mention, super nice, every single one of them!!! They were even extremely nice to and patient with a certain guest that absolutely did not deserve their nice-ness! There wasn’t any maid service during our stay (because of the short staff problemno one wants to work right now), however, if we needed anything, the staff did everything in their power to get it for us what we needed/wanted I would absolutely recommend Best Western Mason to anyone traveling near Cincinnati

Marie Kinietz

Such a weird experience I just wanted to pay for an extra night for a friend staying there Well— the front desk said they could not process the transaction right then/there, i had to submit some form

So the form was via email— they REQUIRED a photo front/back of my drivers license AND my credit card— I WAS SUPER UNCOMFORTABLE WITH THIS!! And don’t you know— within two hours of submitting that info, my bank called with fraud alerts SURE ENOUGH MY CARD WAS USED ONLINE FRAUDULENTLY 🤬🤬🤬 Of course i cannot PROVE they are responsible but — the fraud was right after sending the info via email, and when i called them they assured me they did not, but of course the email was NOT SECURE! I’m super frustrated and mad to be honest So now my driver’s license is floating around out there Yes I took care of getting a new credit card and was not responsible for fraud charges — BUT — this all should never have happened I’ve had to set up alerts with all three credit bureaus to be sure no one tries to use my ID to open other cards/accountsI am super super suspicious that the weird email requirement is wrong, a totally uncool business practice I do not recommend doing business at this hotel

Zachary Francis

The room (319) smelled like urine and when informed the staff didn’t do anything about it We had to go buy air freshener just to make the room habitable and when I was getting the cost of the supplies back at check out, it turned into a 15 minute argument with the manager over the fact that it’s not their responsibility to follow up on complaints, it’s the guest’s They claimed that the desk employee went up to our room shortly after we notified them which was around 02:00, but being that we were up until 04:30-0500ish and we never heard a single knock I find that hard to believe

And being that housekeeping never came in the morning either, clearly these kinds of complaints fall through the cracks Absolutely horrible establishment

13. Hilton Garden Inn Cincinnati Blue Ash (3-star hotel)

About this hotel

This contemporary hotel is within 4 miles of several major corporate offices, and under 17 miles from downtown Cincinnati.All rooms offer polished decor and custom-designed beds, plus flat-screen TVs with premium cable, microwaves, minifridges and free WiFi. Suites add pull-out sofas and/or whirlpool tubs.A cooked-to-order breakfast is available (fee), and there’s an on-site American restaurant, as well as a lounge and 24/7 convenience mart. Guests can visit the fitness center, indoor pool and whirlpool. Other amenities include 5 meeting rooms and a business center, plus free corporate shuttle service and parking.

Things You Need to Know

  • 6 min drive to Summit Park
  • One of the few hotels in the area with room service
  • Guests mentioned the rooms are unclean
  • Some guests disliked the bathrooms
  • Guests mentioned hot tubs 14 times
  • Guests mentioned lobbies 14 times
  • Guests liked the indoor pool

Feedback From Real Customers

Shatina Frazier

The customer service team was very poor and unwelcoming My entire family noticed the difference in treatment of customers of different races Our room was never cleaned during our stay and we never received clean towels

Anna was very nice and extremely helpful, but the other team members were not Our refrigerator never worked We informed guest services and they never resolved the issue The room keys were deactivated a day before we checked out as if we were not welcomed I had to recheck our room rates with customer service because we were over charged If we had an amazing experience I might have been willing to pay the higher rate but it definitely was not worth it We will NEVER stay here againGuest service team members should be welcoming and helpful, they were not In addition to that they never discussed with us what was included during our stay At breakfast we were pretty much watched like a hawk by one of the team members, a young black female with braids and glasses We had no idea that there were different breakfast packages She did not inform us of this until I walked up to her as she was standing guard as if we were not welcomed, and I asked her about the different breakfast choices She said “one second ma’am” as she raised her finger to quiet me while she answered a young Caucasian male She proceeded to tell me that I needed to have a blue breakfast slip in order to receive items from the buffet Later I overheard her explaining to other guests that they could purchase items from the buffet, she never gave us that option

Tom Porter

This place has gone downhill since our first of three stays starting in 9/2021 This past stay was by far the worst Room was dirty, broken lamps, refrigerator didn’t work, and the ac unit wouldn’t effectively cool the room due to dirty air filters so we slept with windows open

Others in our group were moved twice before finding a suitable room Others had room issues like me who had not other choice than to deal with it and vow never to stay here again

Gear Head

Disgusting One of the worst hotels I have ever stayed at in my life The water was slimmy

From the shower and faucet like well water I tried running it for hours but it still felt like I was swimming in a lake Black mold in the shower Terrible breakfast was served cold McDonald’s is better Room hadn’t been vacuumed I asked for extra towels and I’m told to speak with the manager in the morning I saw reviews about bed bugs so I searched my room and didn’t find any but after 3 days I feel dirtier than when I showed up because of the cleanliness I can not wait to go home and take a real shower I will never ever be back If I have to come this way again I will be sleeping in my car over this hotel Econolodge is better to be honest Just dirty Also the staff blaring shark weak if you have to go downstairs for anything Just unprofessional

14. Hilton Garden Inn Cincinnati/Mason (3-star hotel)

About this hotel

This contemporary hotel is within 5 miles of several major corporate offices along Interstate 71, and under 20 miles from downtown Cincinnati.All rooms offer polished decor and custom-designed beds, plus flat-screen TVs, microwaves, minifridges, desks and free WiFi. Suites add pull-out sofas, and some have whirlpool tubs.A cooked-to-order breakfast is available (fee), and there’s an on-site American restaurant, as well as a lounge and 24/7 pantry. There’s also a fitness center and indoor pool. Additional amenities include 10 meeting rooms and a business center, plus free parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 12 min drive to Kings Island
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests liked the lobby, mentioned 11 times in reviews
  • Guests mentioned pools 25 times
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Heaven McClane

We are a bit disappointed in this hotel Check in was easy and front desk staff was very nice and helpful Although we weren’t going to use it, the bar, restaurant and room service was closed

The chef called in sick I’d rather they stay homeWe went walked into the room, it was very hot and stuffy The air was set on 76 but thermostat read 80 It took hours to cool down We went to Kings Island and it was fine when we returned There was an odd smell Not horrible, just odd Again, not that it matters much, but the alarm clock was broken and unable to be used The stopper in the tub was broken and laying in the tub Even with it out, water stood in the showerThe bed was comfortable and great pillowsThe hotel was clean We didn’t have a chance to use the pool but when we checked it out, it was clean and at good temperatureOverall it was a decent stay The things that were wrong were an inconvenience, not a deal breakerWe would stay again but are going to look for different options in the area

T Wali

I was lucky to have got let down by another brand for being over booked and I found this wonderful small hotel which gave me a 5 star treatment Marie, upon checking in she did a wonderful job with a smile and great positive attitude The rooms are clean, the hotel is family friendly and I decided to joint Hilton Honors because of their cozy and welcoming service

Services available are very adequate when visiting this calm and wonderful town

Shaneekqua Sowell

My husband & I came to enjoy a day here & we purchased our room with breakfast tickets which cost extra This morning we went down for breakfast & were given a Menu & we were ready to order when the lady told us everything on the menu is not included in the breakfast ticket! The only thing included is pastries & cereal & oatmeal! NO EGGs, No Sausage, No Bacon, No Waffles! I ask if we could be refunded for the breakfast tickets & the answer was NO! We travel a lot & never seen a breakfast like this😔 So if you are looking for a nice breakfast with your stay that you have to pay for to even have it this is not the place sorry! But the rooms were nice & clean I had to give it 3 stars for this reason

15. Courtyard by Marriott Cincinnati Mason (3-star hotel)

About this hotel

Set 3 miles from I-71, this unpretentious hotel is 4 miles from Kings Island amusement park and 5 miles from the Loveland Castle Museum.Laid-back rooms and suites offer flat-screen TVs, Wi-Fi and desks, as well as minifridges, and tea and coffeemaking facilities. Some have pull-out couches.Amenities include an exercise room, a convenience store and a bistro, plus meeting space, and a patio with a fire pit. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the rooms
  • 7 min drive to The Racer
  • Guests liked the friendly service
  • Guests mentioned showers 10 times
  • The fitness center has weight machines and elliptical machines

Feedback From Real Customers

Bryanna Bucy

Nice, newer hotel with lovely amenities like the gym and hotel bar/restaurant area Stayed here twice and had a great experience The room layout is unique, featuring a large bad, sofa and massive TV

Bathroom has bright lighting and huge shower with a glass wall so no curtains to mess with which is great Location is close to major roads and food Will be staying here again in the future

D.Y. H.W.

No issues The kids across the hall kept coming and going in and out from room to room for a couple hours and that was a tad annoying because the doors are loud IF you let them slam Do better parents

I have four babies and they KNOW better It is disruptive It eventually stopped around 930pm Other than that, it was excellent Amazing mini market selection I ordered dinner because I didn’t want to bother the Cafe staff Delivery from Chili’s was fast Will be back because Hilton chains are cutting services now and Marriott isn’t

Jenny Infosino

We live close— over the river in fort thomas- about 20 miles Our daughter was invited to a sleepover in the area and I drive for Amazon flex- the warehouse is close to this hotel so I thought we’d make a night of it and I could work a shift or twoJust WOW! First off, we are Marriott members and when we requested an upgrade it was given

Very friendly, helpful and professional staff And for me, I always struggle to use those mobile keys but it worked right awayThe room- this is the king suite but it’s huge and it’s so clean My husband cleans the bathroom anywhere we go I love that he does it but the things we have seen Anyway, he is walking around talking about how much he loves this clean room and that after cleaning the bathroom he was shocked not to have found any hair Great job housekeeping!!This room has USB ports all over, and two large TVs and a lot of space I love the view as I have been watching the birds playing My kiddo loves the sofa area and has deemed it as “hers” until she goes to the partyEverything is just easy thus far and I am sure it will continue to go as smoothly…It’s a block from Walgreens – not sure if you could walk it as I forgot to see if there was a sidewalkHeaded to the gym to check it out and we will update with more pics after our stay I was so pleased with how our stay began that I didn’t want to forget to write a review :)Opened in 2019 and it looks even newer and so far everything is clean/pristineThe rest of our stay was amazing! That gym— wow! Upscale cardio and weightlifting machines— leg press, chest press, bicep and tricep machines on the cardio you could use their machines for Facebook, Twitter , YouTube and netflix Our kiddo was able to sit on a bench and watch tv and use the bike while we used the equipment Also water machine and cups Free ear buds alsoThey food and drinks and coffee- Starbucks type I didn’t personally use but I did enjoy a Klondike bar from the the front desk storeThe bathroom is just smart and easy as everything was here Check the picsAnd again- USBs everywhere… So convenient!We saw some slivers of the sun setting

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