pet friendly hotels in North Tonawanda, NY

1. Best Western The Inn At Buffalo Airport (2-star hotel)

About this hotel

Opposite Buffalo Niagara International Airport, this low-key hotel is 5 miles from Reinstein Woods Nature Preserve and 9 miles from the Buffalo Museum of Science.Simple rooms come with free Wi-Fi, coffeemakers, and flat-screen TVs with premium channels; some add microwaves and minifridges. Kids age 17 and under stay at no extra cost with an adult.Parking and an airport shuttle are free, as is continental breakfast. There’s also a 24-hour gym.

Things You Need to Know

  • Guests liked the beds
  • Guests liked the rooms, which have refrigerators
  • Some guests complained about the bathrooms
  • 13 min drive to the Delaware Park–Front Park System
  • 7 min drive to Buffalo Niagara
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests liked the breakfast

Feedback From Real Customers

Matt Winward

There are plenty of other choices nearby Stay somewhere else Elevator Broken

Unkept in general No attempt at any sort of polish on the place If you want to feel good about where you are staying just find somewhere else The only redeeming quality is that the airport shuttle actually got us to the airport and it was close to the airport The two drivers seemed ok Grab and go breakfast is only available at a certain time? How about just having the grab and go ready for people in the morning when they are goingto the airportoften early Overall a solid D+ for this place Barely did not yank my family out of it

2. Buffalo Marriott Niagara (3-star hotel)

About this hotel

This relaxed hotel is 5 miles from the Frank Lloyd Wright–designed Darwin D. Martin House, 7 miles from Buffalo Niagara International Airport and 10 miles from The Buffalo Zoo.Casual rooms have flat-screen TVs and Wi-Fi access, as well as minifridges and coffeemakers. Suites add separate living areas with pull-out sofas. Club level quarters provide access to a private lounge offering free continental breakfast and evening appetizers. Room service is available.Parking and an airport shuttle are complimentary. Other amenities include meeting space, a business center and a restaurant/bar, as well as an indoor pool and a 24-hour gym.

Things You Need to Know

  • 13 min drive to the Herschell Carrousel Factory Museum
  • 14 min drive to Buffalo Niagara
  • Some guests complained about the kitchenettes
  • Some guests complained about the bathrooms
  • The hotel has a concierge
  • Guests mentioned “Ballroom” 13 times
  • Guests liked the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Grant Brown

My stay was just okay 🤷🏻‍♂️Nice but somewhat dated typical Marriott feel Staff were very pleasant and accommodating, whether at the front desk, restaurant or exec lounge – all service was superb

Rooms were well appointed Comfortable bed Good water pressure and tempMy main complaint was lack of soundproofing I could hear everything…and I mean everything Every door that opened in my hallway Every word my neighbors said Every sneeze Everything I’ll allow you to fill in the rest of those detailsAnd while the service in the exec lounge was great, the food options were almost laughableI would stay again but wouldn’t be my first pick

Marian Rose

It was clean and bed was comfortable Had coffee and tea available in room This Marriott is older and in need of updating

It’s not as nice as other more modern Marriott I’ve stayed at I only had 1 washcloth in room and water took forever to get hot in shower But room was clean and I had no problems staying there The rate for this Marriott was lower then other Marriott, so I felt I got my moneys worth

Upower Upower

Don’t forget to use ʜoᴛᴇʟʙoʟʟʏᴄᴏm when booking any place This web site will compare countless hotel sites and usually will have rates much cheaper than others! Thank me later on! This resort is the best rated in this area

I have been staying here for a long time If you decide to stay here you for sure won’t regret itI was UB student I brought my parents for the weekend for a short visitThe rooms are clean and immaculate The staff is very adjusting and cooperative They allowed early check-in and provided a really good service I would highly recommend this place for stay It is also reasonable priced if you book in advance I paid $153 for a 1 night stay for 1 king room

3. Sterling Inn Niagara Falls Near IAG Airport (2-star hotel)

About this hotel

Set on a busy commercial street, this no-frills motel is a mile from both Niagara Aerospace Museum and Niagara Falls International Airport. It’s 6 miles from Niagara Falls State Park.Down-to-earth rooms feature complimentary Wi-Fi, flat-screen TVs and coffeemakers, in addition to minifridges and microwaves. Some rooms can accommodate up to 4 guests.Parking is included.

Things You Need to Know

  • 11 min drive to the Niagara Reservation
  • Guests praised the service

Feedback From Real Customers

Lenny Kwekel

Nice people running this place, gave some tips on the falls Queen beds were comfortable It’s an ok place, probably won’t stay here again

Our room was clean, but the place is dated Electrical outlets weren’t working – and as a result, the fridge and TV were not working Building is very close to the road, so you get traffic noise One of the beds is very close to the AC unit, but in order to keep the room cool enough, the person sleeping next to the unit has cold air blowing on them all night

knights inn

Dont know about others complaining, this is a decent motel with very clean rooms The rooms are very spacious and owners/front desk staff are very informative and knowledgeable about the area Gave us the directions and do’s and don’ts

Obviously this is Memorial day weekend and prices were on little higher side, but comparing with other hotels/motels in area it was worth staying here and spending that money Room has small fridge and microwave which was a plus for my kids to have their breakfast in morning Initially i had booked for 1 night and going to extend 1 more night Very convenient location from State park and restaurants will definitely recommend my friends to stay here whenever they are visiting Niagara Falls

4. Hampton Inn Buffalo – Amherst (2-star hotel)

About this hotel

Next to recreational facilities at Northtown Center at Amherst, this unassuming low-rise hotel is a 7-minute walk from the University of Buffalo. It’s a mile from I-290.Laid-back rooms offer Wi-Fi and TVs, along with minifridges and microwaves. Some rooms have bathtubs.Breakfast is provided. Amenities include an indoor pool, a gym and a fire pit. Meeting rooms and a business center are also available. There’s on-site parking.

Things You Need to Know

  • Guests praised the beds
  • 14 min drive to the Herschell Carrousel Factory Museum
  • 15 min drive to Buffalo Niagara
  • Guests liked the service
  • Guests liked the indoor pool

Feedback From Real Customers


FRAUD Extremely dishonest and extremely unprofessional and uncaring They couldn’t possibly care any less about their customers after they check in!Any hotel that doesn’t provide every customer with FULL, complete, daily cleaning services for every room, is a youth hostel! This information is not provided before every customer books room(s) or before the customer arrives

This isn’t professional This is detrimental to the Hilton brand, to the hotel and to the customers This isn’t acceptable whatsoever It doesn’t benefit anyone! Imagine booking a hotel and driving over 400 miles to the hotel only to find out when you get there extremely worn out and tired that they don’t care about you, and that you must now look for a different hotelThe lesbian friendly advertisement for this hotel is lowlife disgusting, completely inappropriate, and it must be completely removedThe rooms and the pool are small The bathroom is large Awesome quality large TV Economical priceThe table with the free plates, bowls, forks, fresh fruit, etc is awesome and highly appreciatedThe small pool is clean and is highly appreciated by the guests An immensely larger, much deeper pool would be appropriate

Megan Dealhoy

My mom and I came in from Toronto and stayed here for a few days the week of July 4th From check in to check out we had a great experience The ladies at the front desk were super helpful and super sweet

The hotel is clean!! Like everywhere Rooms, lobby everythingThe rooms are small and cute and have current decor which is niceMy mom has disabilities and even tho they were sold out of accessible rooms, they were still able to get us a room with shower that suited her needs (she is not fully wheelchair dependent) We were truly grateful for that accommodationThe breakfast was good! And the 24 hour tea and coffee station is great!!The fire pit is a nice addition The weather was nice so I was able to sit and enjoy with a glass of wineThis is definitely my new go to hotel for cross border shopping trips!!


We had a great experience for our 2 day getaway Everyone was super friendly that we encountered…lots of smiles and hellos and went above and beyond to make sure they helped in any way they could, everything was very clean! The room was comfortable and couldn’t hear any sounds from other rooms The pool was kinda small and crowded and loud at times but it was not the hotel’s fault kids were screaming at the top of their lungs and jumping into the pool

The fire pit was wonderful the first night…the second night it was taken over the whole night by a group so we went and sat elsewhere outside Would be nice to maybe have one more fire pit as the other group in the other seating area with us kept commenting they wished there was room at the fire fit too The free breakfast was great and we took advantage of that both days Also free coffee and tea 24/7! Overall I would really recommend a stay here Shoutout to the lady who was working later at night 7/14 and 7/15 wish I got her name but she was so nice and always full of smiles Also the 2 young gentlemen working the morning of 7/15!

5. Four Points by Sheraton Niagara Falls (3-star hotel)

About this hotel

Set 3 miles from Niagara Falls International Airport, this casual hotel overlooking the Niagara River is 5 miles from Niagara Falls and the Aquarium of Niagara.Warn, informal rooms offer free Wi-Fi and flat-screen TVs, plus minifridges and coffeemakers. Some have river views. Suites add living areas, kitchenettes and/or whirlpool tubs.Dining options include a relaxed eatery, a refined steakhouse, and a restaurant serving breakfast food. Other amenities consist of a heated indoor pool and a 24-hour gym, as well as a business center and 7 meeting rooms. Parking is available for a fee.

Things You Need to Know

  • 9 min drive to the Niagara Reservation
  • Guests praised the friendly, professional service
  • Some guests complained about the beds
  • Guests praised the restaurant service
  • Guests mentioned “Patio” 16 times
  • Guests praised the breakfast
  • Guests praised the river views
  • Guests praised the fitness center

Feedback From Real Customers

Ben and Andrea Lyon

Fortunately for us we are Best Western Rewards members so we did not have to pay the $10 a day parking fee No complimentary breakfast Walls are very thin

You can hear everything going on in the hall My advice, leave your ac on and tv on low, it helps drowned out the hallway noise Not the nicest place we have stayed Our room was pretty clean

Featured Options

6. Home2 Suites by Hilton Amherst Buffalo (2-star hotel)

About this hotel

Among commercial plazas off Interstate 290, this contemporary all-suite hotel is 2 miles from the University at Buffalo, 6 miles from the Buffalo Zoo and 16 miles from Niagara Falls.The relaxed, colorfully decorated studios feature pull-out sofas, plus kitchenettes, free Wi-Fi and flat-screen TVs. Suites add separate living rooms.Parking and a breakfast buffet are complimentary. Other amenities include an indoor pool, a fitness room, a 24-hour snack store and coin-operated laundry facilities.

Things You Need to Know

  • The rooms have TVs and microwaves
  • 11 min drive to the Herschell Carrousel Factory Museum
  • 15 min drive to Buffalo Niagara
  • Guests praised the service
  • Guests mentioned fitness centers 10 times
  • One of the few hotels in the area with a pool

Feedback From Real Customers

G Aquino

We were very pleased with this hotel The room was spacious and well-appointed, and the mini kitchen in particular was useful for us On our first day, we used the Hilton app to check in and unlock our room, which was convenient

The room was sanitized to our satisfaction and you have to explicitly ask for housekeeping services, which is great for those who don’t feel comfortable having others in their room Breakfast was included in the rate and was filling, although it’s the same fare everydayThe app did give us trouble unlocking the room on our third day, so we had to ask for room keys That and checkout were our only interactions with receptionOverall this was a great find and we’d recommend this to anyone looking for a comfortable, modern, and reasonably priced hotel in the Buffalo area

Charles Walker

We really enjoyed our stay at Home2 Suites in Amherst Our room was large and well equipped with a whole range of appliances We had a full-sized fridge, a microwave, dishwasher and kitchen sink

You also get a full range of dishes if you want to eat in your room The beds were comfortable and we had a sofa pull out bed as wellI used the gym equipment and all machines were working and well maintained My sons swam in and enjoyed the poolBreakfast in the morning was lively and busy but you didn’t have to wait long to get a seat or food The food choices were typical of the modern travel hotelRecommended!

Hockey Time

First time at an Home 2 , Very impressed Great lobby area ,Excellent hotel Clean friendly modern facility

staff was excellent In an excellent location Best hotel coffee I have ever had Complimentary breakfast was similar to all the rest but it was clean and well laid out excellent breakfast sandwiches Staff was great Rooms are spacious and well laid out

7. Home2 Suites by Hilton Williamsville Buffalo Airport (3-star hotel)

About this hotel

Off I-90, this straightforward all-suite hotel is 4 miles from Buffalo Niagara International Airport and 9 miles from the University of Buffalo.Streamlined studio and 1-bedroom suites feature flat-screen TVs, free Wi-Fi and coffeemakers, as well as kitchens with dishwashers, microwaves and refrigerators; some offer sofabeds. Upgraded suites add minibars with non-alcoholic beverages, coffee and snacks.Free perks include a breakfast buffet, parking and airport shuttle service. There’s an indoor pool, a fitness center, and a BBQ area with a fire pit, plus a business center and meeting rooms. Coin-operated laundry facilities are also available.

Things You Need to Know

  • Guests praised the kitchenettes
  • 15 min drive to the Delaware Park–Front Park System
  • 10 min drive to Buffalo Niagara
  • Guests liked the service
  • Guests mentioned microwaves 10 times
  • Guests mentioned refrigerators 14 times
  • The fitness center has weight machines
  • The hotel has a game room

Feedback From Real Customers

Kimberly Wang

Our visit to this hotel was pretty nice Our room was clean, nice lighting throughout, great front desk / customer service, uncomfortable mattress as I could feel the spring somewhat as that is my only complaint I would suggest they update the mattress to a higher quality one

Our room had a small kitchenette area that’s stocked with everything needed to accommodate you during your stay Plenty of parking Breakfast available was goodSince the hotel is pretty close to the airport, you will hear planes coming and going during your stay( No biggie for us) This could be an issue if you’re a light sleeper or if your little ones are startled easily We would recommend and hope you enjoy your stay too

Matthew Ketcham

Great location with lots of dining, shopping, and recreation nearby! Plenty to do for everyone and anyone Close proximity to highway & airportStaff was very friendly and helpful

The rooms were clean and spacious Great breakfast variety with fresh food available all the way through breakfast hours; start to finish Pet friendly – our dog was greeted with treats everytime she passed by!

Aaron M

Ok so the people were fantastic Mostly clean place There was a teeth flosser on the floor when I arrived in my room

Kind of gross, and I paid for the premium room where you get snacks daily I paid 20 extra a night for that because I knew my kids would like that It didn’t get replenished so I kind of feel ripped off that way I hate paying for something and not receiving it Other than that was good Great complimentary breakfast Really enjoyed that

8. Anchor Motel (2-star hotel)

  • Address: 2332 River Rd, Niagara Falls, NY 14304
  • Phone: (716) 693-0850
  • Ratings: 4.3 (232 reviews) Very good
  • Website : Anchor Motel
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Simple rooms in an informal riverfront motel featuring an outdoor pool, BBQ grills & a garden.

About this hotel

On the banks of the Niagara River, this straightforward motel opens seasonally and is 9 miles from the scenic views at Niagara Falls State Park. Niagara Falls International Airport is 3 miles away.Unassuming rooms feature flat-screen TVs, microwaves and minifridges. Some rooms can sleep up to 4 people.Amenities include an outdoor pool, a riverfront garden and BBQ grills.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 13 min drive to the Niagara Reservation
  • Guests praised the friendly service
  • Guests praised the scenic views
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers


Was clean, definitely not modernly renovated but that’s okay! Beds could have been a little more comfortable It’s not a long drive from Niagara Falls which is where we went and was definitely fairly priced for what you get We checked in super late at close to 4am but there was still someone to greet us in and she was very sweet about recommendations for things to do and how to go about Niagara

9. Microtel Inn & Suites by Wyndham Niagara Falls (2-star hotel)

About this hotel

Off Highway 62, this straightforward hotel is 5 miles from Niagara Falls State Park, and 3 miles from picnic areas and sports facilities at Hyde Park.Understated rooms sleep up to 4 guests. All offer free Wi-Fi, flat-screen TVs and microwaves, plus minifridges and sitting areas. Upgraded quarters add whirlpool tubs. Children age 17 and under stay at no charge with an adult.Parking and continental breakfast are complimentary. There’s a fitness center, a meeting room and a dining area, as well as a lobby lounge with a fireplace. Coin-operated laundry facilities are also available.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 10 min drive to the Niagara Reservation
  • Guests liked the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests praised the breakfast
  • One of the few hotels in the area with a fitness center

Feedback From Real Customers

Ashley Mosley

Woman working front desk was rude, tried to say that our confirmation number for booking was fake, couldn’t find our reservation, tried to say we hadn’t paid until we showed her the bank charge, and she tried to keep my husband’s ID and card Floors in our room were very sticky, bed wasn’t even made, stains on sheets and pillows There was a strong odor in the the halls and elevator, and the breakfast was terrible- soggy eggs, nearly expired yogurt, juice machine empty

Long haired man was very smelly and did not use gloves when putting out breakfast foods Definitely wouldn’t stay again

10. Sleep Inn (2-star hotel)

  • Address: 75 Inn Keepers Ln, Amherst, NY 14228
  • Phone: (716) 213-6012
  • Ratings: 4.2 (457 reviews) Very good
  • Website : Sleep Inn
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Low-key hotel with informal rooms & a heated indoor pool, plus free hot breakfast & parking.

About this hotel

Off I-290, this low-key hotel is 3 miles from Center for the Arts, 6 miles from Buffalo Zoo and 8 miles from Albright-Knox Art Gallery.The casual rooms include free Wi-Fi, flat-screen TVs, desks, and tea and coffeemakers, as well as minifridges. Upgraded rooms add microwaves. Family rooms sleep 4 people.Freebies include parking, and hot breakfast served in a low-key dining area. There’s also a heated indoor pool and a gym.

Things You Need to Know

  • Guests praised the beds
  • 11 min drive to the Herschell Carrousel Factory Museum
  • Guests praised the clean rooms but some thought they were small
  • 16 min drive to Buffalo Niagara
  • Guests praised the friendly service
  • The fitness center has treadmills
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a pool

Feedback From Real Customers

Lynn Liebner

Was in need of a relaxing short get away My stay here was the best!! Was allowed to check in early! Had a long soak in the hot tub followed by a dip in the pool Was able to have the whole spa to myself(WELL NEEDED) and enjoyed every second of it! The staff here were super friendly and helpful

Had wonderful conversations with many of the other guests staying thereWoke up refreshed and went down for some breakfast Was over excited over how my experience was I had to tell the ladies at the front desk that I cannot wait to come back!!Thank you!!!Ohand the room was clean and well kept!! Bam!! What more could anyone ask for!!

Adam Dowd

Pros nice staff, free breakfastCons there are no queen size beds, even though wee reserved the queen room and or conformation email said 2 queen size beds They have 2 double size or one king

The toilet kept running though they fixed it sort of (I finally fixed it so it would flush properly) If you get to the breakfast early it is better I went once at 815 (they close at 9) and 3/4 of the food was empty I don’t know if they allow animals but at one point I heard a dog barking somewhere on the floor If these things don’t bother you then this is a good place to stay

11. Hampton Inn Buffalo-Williamsville (3-star hotel)

About this hotel

In buzzy downtown Williamsville, this modern hotel off Interstate 290 is 3 miles from The University at Buffalo and 22 miles from Niagara Falls.All rooms include free Wi-Fi, coffeemakers and flat-screen TVs. Suites add living areas with pull-out sofas, as well as kitchenettes.Freebie include parking, hot breakfast (served daily) and weekday takeout breakfast bags. There’s an indoor pool and an exercise room; guests also have free access to a full gym 2 miles away.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 13 min drive to the Delaware Park–Front Park System
  • 7 min drive to Buffalo Niagara
  • Guests praised the friendly service
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Ammie Lin

I highly recommend this hotel to anyone who enjoys a peaceful and delightful hotel experience! Smooth check in process I was given a room furthest away from the elevator, as I requested prior to arriving The hotel was very clean and well kept

I felt very comfortable and welcome The complimentary breakfast was very adequate, filling and appetizing I did not get a chance to enjoy the pool and jacuzzi but I saw several groups of people enjoy it, even during late evenings, and it looked very clean and inviting! I should’ve brought my bathing suit Hotel is located next to Rite Aid which is very convenient Housekeeping did a good job as well Parking was complimentary and very easy as well I have no complaints and plan to stay here again next time I visit family in Buffalo Thank you to all the staff!

Rebecca Fader

This is a fantastic hotel to stay at From when I first arrived the staff was so friendly and helpful with all my questions The room was beautiful and very clean

I was able to use the jacuzzi which was very nice and the area was super clean Coffee was available on the morning in a separate area or in the breakfast area along with breakfast Parking was super easy and close Very nice and updated hotel

Mauricio Rincon C

The overall experience at this hotel was outstanding Staff and facilities were greatThe staff definitely stands out to me the most

They make you feel at home Always pleasant and looking out to make your stay experience a great oneIf I ever find myself in the area again, I would not hesitate and stay here againTHANK YOU

12. The Delavan Hotel (4-star hotel)

  • Address: 6461 Transit Rd, Lancaster, NY 14086
  • Phone: (716) 635-9000
  • Ratings: 4.1 (588 reviews) Very good
  • Website : The Delavan Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Refined rooms in a polished hotel offering upmarket dining, a spa & a free airport shuttle.

About this hotel

Off a busy road a mile from I-90, this polished hotel is 2 miles from Buffalo Niagara International Airport and 26 miles from Niagara Falls.Stylish rooms featuring artistic headboards offer free Wi-Fi, flat-screen TVs and minifridges, as well as writing desks and designer toiletries. Upgraded rooms add sitting areas and soaking tubs. Room service is available.An airport shuttle service is complimentary, as is breakfast served in an upscale Italian restaurant with a patio. There’s also a sophisticated bar, a salon and a spa, as well as an elegant lobby with seating areas. Private parking is available.

Things You Need to Know

  • 10 min drive to Reinstein Woods Nature Preserve
  • Guests liked the rooms but some thought they were unclean
  • 9 min drive to Buffalo Niagara
  • Guests mentioned “muffins” 10 times
  • Guests mentioned “bagels” 13 times
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Patrick Coviello

We stayed here for a friend’s wedding and were not overly impressed Sonny and Brian at the front desk greeted us warmly, but things started going south after that We were informed that the front elevator was broken and wouldn’t be fixed for several days

This meant having to drive around to the back of the building for the rear elevator, this also involved going outside in order to reach the lobby We were also informed that there would be no housekeeping or hot breakfast as advertised due to “covid protocols” We got to our rooms and found it very nice and clean The next morning I noticed a very high charge from the hotel on my credit card When I went to the front desk to inquire the woman there seemed like she was annoyed that I was bothering her, and informed me that the room rate I was being charged was double what I was quoted as the wedding price She said that I needed to see the manager, but he wasn’t in yet I then went to see about the grab and go breakfast to find what looked like day old bagels and muffins No plates and no juice even When I came back later and asked for the manager to discuss my room rate the same clerk disappeared and came back 10 minutes later and said the manager said I have to take up the matter with the sales office I asked to speak directly with the manager and was told he was busy The attitude of the rest of the employees was just as lacking in positive customer service attitude The experience at this hotel was very disappointing and detracted greatly from the happy occasion that we traveled 6 hours to Buffalo for

Laughter Heals

Hotel is nice Restaurant and bar are great Customer service on this side is great – Hallway with pics and history on display is fun too read and look at

Room was nice but pillows were in need of upgradeNo room clean up during stay, which did not impress me I keep room and bathroom pretty organized but like it to be cleaned daily or due to covid at least fresh towels daily Had to ask for towels shampoo/soap everyday House keeping would not give to me, so had to go through front desk every nightThey advertise free breakfast but it’s just small pastries, coffee, juice Could not play pool because pool table was turned in to mini food tableSpa day was niceOn the fence if I would stay here again understand somethings are different due to covid, but still think there should be a level of serviceWould definitely do a date night dinner to the restaurant and bar many times over

Barbara Wills

We paid $600+ for our room for two nights Was not impressed We were there for a wedding

The bed was not comfortable, sheets did not fix, no microwave, no ice bucket Had to call down for toilet paper Best part, the bathroom! We had the Harriet suite Breakfast was a big joke Would we recommend, nope Want a good place, stay at Russell’s We have stayed there at least 5 times and everything was great Not here Do have to give a thumbs up for the front desk staff

13. Hampton Inn Niagara Falls/Blvd (3-star hotel)

About this hotel

This casual hotel is 5.7 miles from Niagara Falls and Niagara Falls State Park, and 6.7 miles from Niagara Falls International Airport.The bright rooms include free Wi-Fi and custom-designed beds, plus work desks, flat-screen TVs with HD channels, microwaves, minifridges and coffeemakers. Some rooms add whirlpool tubs or pull-out sofas.Freebies include parking, an on-site hot breakfast buffet (daily) and weekday breakfast bags to go. There’s also a fitness room, plus an indoor pool. A 24/7 convenience store, meeting rooms and a 24/7 business center are also available.

Things You Need to Know

  • The rooms have TVs and refrigerators
  • 10 min drive to the Niagara Reservation
  • Guests liked the friendly service
  • Guests mentioned “outlet stores” 14 times
  • Guests mentioned “Housekeeping” 11 times
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Elisha Clark

Wonderful hotel, has an awesome experienceThe General Manager was awesome, the front desk employees were great including the maintenance employees were helpful We came as a group and everything was set up for us

All of our accommodations were met Thank you all so muchThis was my second time staying at this place and i will definitely come back again!


The hotel was nice The only thing is that the floor was sticky in the area where there is no carpet I reported it to the reception but the man in turn explained they have no housekeeping on weekends – and that the next day he would see what he could do about it

He didn’t do anythingRegardless of that the rest of the room was neat, beds were clean, breakfast was good, and the lady who checked me in was nice as well as the people that work in the breakfast areaOverall, my whole family enjoyed the stay

Diana Mai

I’ve been to other Hampton Inn’s before but this location was a bit disappointing for the price I paid for However, the service made up for a pleasant stay Check in and out was smooth

I was always greeted with a smile and the staff are so nice They were able to put me in a room beside my family when they arrived later However, the rooms were just okay Looked a bit old and the tables and handles were extremely sticky Breakfast was underwhelming Food ran out pretty fast and it took a while to wait for the replenishment Finding the location was a bit confusing Sign is not as visible It is situated close to the outlet mall which is nice for shopping

14. Hawthorn Suites by Wyndham Williamsville Buffalo Airport (3-star hotel)

About this hotel

Set 4 miles from Buffalo Niagara International Airport, this casual all-suite hotel off the New York State Thruway is 6 miles from the University at Buffalo and 14 miles from downtown Buffalo.Featuring kitchenettes, the warm, unfussy studios have free Wi-Fi, flat-screen TVs and desks. The 1- to 2-bedroom suites add separate living rooms, and some have whirlpool tubs.Freebies include a breakfast buffet and regular evening socials, plus parking and an airport/area shuttle. There’s a heated indoor pool and a hot tub, as well as an exercise room, a 24/7 business center and a coin-operated laundry facility.

Things You Need to Know

  • 15 min drive to the Buffalo Niagara Heritage Village
  • Guests liked the restaurant
  • Guests mentioned the rooms are large but unclean
  • Some guests disliked the furniture
  • Guests mentioned “Housekeeping” 12 times
  • Guests liked the breakfast
  • One of the few hotels in the area with a casino
  • Guests praised the bar

Feedback From Real Customers

Debbie Hoffman

While the property is a bit worn, the staff is amazing and accommodating, it’s very clean and I would stay here again in a New York minute I got here late at night and even though their website says they have shuttle service from the airport till midnight, when I called, they said they didn’t have a driver I understand staffing issues since Covid but suggested the should take off of their website till they can properly staff the shuttle

Even though I’m sure it wasn’t in his job description, Robert picked me up anyway and I was very grateful The room was very nice complete with a seating area, a small kitchen and they have a tub and full size coffee pot (all of which I love) I was on CA time so spent some time around the fire pit to wind down Overall, I really like this property!

Melissa MacDonald

WORST hotel stay I’ve ever experienced When we arrived to the door of our room, there was a pot with bacon grease sitting directly in front of our door The hallway leading up to our room was also filled with various trash as if housekeeping hadn’t been up there in days and smelled

The room was not cleaned, feel pretty confident in saying they switched out the towels and sheets and then just left without actually cleaning anything There was food on the wall, stains on the chairs, the bath tub was gross and definitely not sanitized, dusty surfaces, and huge tear in the bed comforter We went to the front desk to ask if the pot of bacon grease could at least be picked up and the woman at the front desk scoffed and was extremely rude and then saying “I guess I’ll just get to it if I can” – she mentioned being under staffed, which I understand is frustrating, but not an excuse to be rude to a guest I was a front desk agent at a hotel myself, and this woman had 0 customer service skills and was not apologetic in the slightest We went out to dinner, came back and the bacon grease was still sitting outside of our door, while I didn’t have high expectations that it would be taken care of right away based on the interaction with the employee at the front desk, but what was frustrating to see was that when we arrived back from dinner the staff of the hotel was just sitting in the main lobby common area just chatting and laughing together and remained there for awhile that night, don’t understand how an understaffed hotel has so much “free time” on their hands, the extreme lack of cleanliness of the hotel was just unacceptable and the amount of time they spent socializing you could have easily cleaned up the trash in the hall multiple times The trash throughout the hall, including the pot of bacon grease was never picked up during our stay so our one request was ignored While the hotel is a convenient location, definitely pass on this place and go somewhere cleaner that actually takes care of the property

Adss Amoni

I don’t understand how this hotel has high reviews The service was terrible You can never get them on the phone ever (even sometimes as a guest in the hotel), and if they pick up, they leave you on hold for hours or no one has answers

If you’re looking to use their “shuttle” from the airport, don’t bother I don’t believe they actually have a proper running shuttle from the airport The rooms are average at best, the hallways smell and the breakfast is sub-par Oh and there’s no light dinner as some of these booking websites suggest The best thing about the hotel is the kitchen in the rooms in my opinion

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