pet friendly hotels in Orem, UT

1. Holiday Inn Express & Suites Springville-South Provo Area, an IHG Hotel (2-star hotel)

About this hotel

Off Interstate 15, this unpretentious hotel is 4 miles from the Springville Museum of Art and 5 miles from the Peaks Ice Arena.Straightforward rooms offer free Wi-Fi, flat-screens and coffeemakers, plus microwaves and minifridges. Suites add living areas with sofabeds. Kids age 18 and under stay at no charge in a parent’s room.A breakfast buffet and parking are complimentary. Other amenities include an indoor pool, a hot tub and an exercise room, as well as a business center.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • The rooms have TVs and microwaves
  • 8 min drive to the Provo City Center Temple
  • Guests praised the service
  • Guests liked the lobby, mentioned 13 times in reviews
  • Guests praised the indoor pool and the hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Y Wink (WildWinklers)

Passing by Provo for a night, we needed a room for our family of 5 I booked a double queen room and requested a rollaway add on before we arrived, the rollaway was declined due to the limited space in the double room Completely understandable, I actually appreciate the fire safety concerns

I was emailing with Jeff the GM back and forth requesting to change our reservation to a double queen suite with pullout couch, he said those rooms were all booked but offered us a complimentary alternative of a king one bedroom suite with pullout couch AND a rollaway bed to accommodate us and our 3 children We arrived later that night and was able to thank him in person Jeff and his team are amazing and their customer service is top notch!The suite was very roomy, clean and comfortable Breakfast was fresh and well stockedThis is the reason we always stay at Holiday Inn express everywhere we go! It pays to be a member!

2. Residence Inn by Marriott Provo North (3-star hotel)

About this hotel

Set 2 miles from Brigham Young University, this modern all-suite hotel is 14 miles from skiing at Sundance Mountain Resort and 6 miles from Provo Airport.Bright, contemporary rooms ranging from studios to 2-bedroom suites offer free Wi-Fi, kitchenettes and flat-screen TVs. Suites add separate living areas and additional TVs.Freebies include hot breakfast, an area shuttle, grocery delivery service and regular evening socials with snacks. Other amenities include an indoor pool, a gym and outdoor space with BBQs. There’s a 24/7 business center. There’s also a coin-operated laundry.

Things You Need to Know

  • Guests liked the large rooms, which have refrigerators
  • The rooms have kitchenettes
  • Walking distance to Brigham Young University Museum of Peoples and Cultures and Brigham Young University Museum of Peoples and Cultures
  • Guests liked the service
  • Guests mentioned hot tubs 10 times
  • Guests mentioned “Housekeeping” 11 times

Feedback From Real Customers

John

Stayed here for seven days and had an excellent experience The view of the mountains is amazing The hotel itself is a bit dated so don’t expect granite countertops and modern light fixtures but it was very clean, had most of what I needed to cook and the staff were friendly and helpful (front desk, shuttle drivers and cleaners)

The price was very reasonable for a room that includes a living area and a kitchenette, highly recommend!

::

The staff is amazing Thank you Marriott staff at North Provo Residence Inn I appreciate the hospitality, friendliness, and service provided during my stay

The location is great and was centrally located to where I needed to travel to every dayI was not satisfied with the room conditions of the property for a Marriott compared to other Residence Inns The details matter a lot and this property needs to make improvements

Timothy Te

The hotel here is pretty dated but how clean and how friendly the folks working here makes up forIt The elevators have an odd smell to it and some of the pots, pans and utensils will need replacing soon For those traveling through and need a place to stay, this is a good hotel to stay at

There is no charge for parking at this location I do not know if free breakfast at this location but from my stays at other residence inn locations they usually do offer free breakfast

3. 5th East Hall – Bed & Breakfast (4-star hotel)

About this hotel

This intimate B&B and wedding venue is 3 miles from Utah Lake, and 9 miles from both Timpanogos Cave National Monument and Powell Slough Waterfowl Management Area.Plush, individually decorated suites feature Wi-Fi, flat-screen TVs and Keurig coffeemakers, plus fireplaces and minifridges. Some offer whirlpool or claw-foot tubs; individual touches may include jungle decor, round beds, under-floor fish tanks and/or water features. Room service is offered.Breakfast is served in-room. Event space is available.

Things You Need to Know

  • 7 min drive to Evermore Park
  • Guests mentioned “waterfalls” 11 times
  • Guests mentioned showers 31 times
  • Guests praised the bar

Feedback From Real Customers

Melissa Collado Freeze

We stayed in the Maui suite and really liked it Checking in was super easy and the room was nicely decorated There’s a lot of privacy and the whole experience was fun

The breakfast was good but came cold when we requested it at a later time, so I’d recommend getting it around 8 Although the suite was pretty cool, it had some things that needed fixing It took more than usual for both the bathroom sink and the shower to drain The toilet room was covered with a panel instead of a door We didn’t mind but we did notice the panel was a little difficult to fold Overall we had a good experience and would stay here again to try a different suite

Alex Condie

Our stay here was terrific! Each room is quite unique so my review only reflects staying in the Tahiti room The location is a little weird to find but when we arrived I was happy with being able to just key in the code and get straight into our room – no check in process whatsoever I really liked the theming of the room with real sand and the floor fish tank being nice touches

Bed was surprisingly comfortable (but the frame really needed some WD-40, so squeaky!) The breakfast was good and they were flexible on when to bring it The complementary snacks and movies in the hallway were nice as well This is specific to the Tahiti room but I didn’t realize there was no standing shower, just the tub and a short shower head wand It wasn’t really a problem but if we stayed for more than one night it would be a bit of a painOverall though, we had a wonderful time and will be back

Cole Jolley

My wife surprised me with a weekend getaway at 5th East Hall – Bed & Breakfast It was a ton of fun going into the Tahiti themed room and spending the evening thereWhat we enjoyed about the place:- We loved the theme and how they tied it into everything found within the room

Because of the Tahitian theme, there was actual sand in our room near the large tub- There were complementary snacks and a complementary breakfast, as long as we requested it which wasn’t bad- They had a small DVD selection that you could take a movie from to watch in your roomThe reason for taking off a star:- The bed The frame for it was beautiful and fit right into the theme It squeaked like no one’s business You move slightly and it would make a loud squeak Enjoying each other’s company made for a stressful time when our room was right next to the front desk Even sleeping in the bed was rough Didn’t get a restful night due to it making constant noisesWonderful place that we will visit again! Would recommend

4. Home2 Suites by Hilton Lehi/Thanksgiving Point (3-star hotel)

About this hotel

This all-suite, extended-stay hotel is a 14-minute walk from Thanksgiving Point Gardens, 1.2 miles from Outlets at Traverse Mountain and 10.4 miles from Timpanogos Cave National Monument.The studios and 1-bedroom suites have basic, modern furnishings and decor (including plush beds), and feature full kitchens, bathrooms with granite countertops, and living areas with sofabeds. All offer free WiFi and 42-inch flat-screen TVs.A complimentary continental breakfast buffet is provided in the functional dining area. Other amenities include an indoor saltwater pool, BBQ grills and fire pits, a combined laundry/fitness center, and a grocery store.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests liked the rooms, which have minibars
  • 13 min walk to the Museum of Natural Curiosity at Thanksgiving Point
  • Guests praised the service, which has a concierge
  • One of the few hotels in the area with a restaurant
  • Guests mentioned hot tubs 17 times
  • Guests praised the fitness center, which has weight machines
  • Guests liked the indoor pool

Feedback From Real Customers

Tonya Cox

Home 2 is a great hotel I highly recommend them One of the things we’ve loved is their amazing breakfasts that are included

We were sorely disappointed with the offering here It may be due to Covid19 changes Most hotels just do a grab bag now days so it wasn’t just that at least, but the offerings were very poor compared to what I’ve experienced at every other Home 2 I’ve stayed at The pool towels were not stocked The room was clean so comfortable with great amenities Even though it wasn’t the best Home 2 we’ve stayed at I would still come again and still highly recommend them

Kevin Hart

The breakfast was honestly the worst breakfast I’ve ever had at any Hilton, Marriott, or IHG property The egg bowl was absolutely disgusting, I noticed a couple other guest who threw out the bowl as well being as it was one of the very few options being served that morning Very disappointing

Also I accidentally left a birthday card for my wife in the room along with a gift card inside the envelope, did they find it? Of course not The room is your standard Home 2 Suites, only issue was the breakfast Honestly I find it very hard to say I will be back to this exact property because of this It was that bad

5. Tru by Hilton Lehi (2-star hotel)

  • Address: 1776 Ashton Blvd, Lehi, UT 84043
  • Phone: (801) 768-3700
  • Ratings: 4.1 (341 reviews) Very good Eco-certified
  • Website : Tru by Hilton Lehi
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Low-key hotel with colorful rooms, plus an indoor pool, a gym & a lounge offering a pool table.

About this hotel

Just off I-15, this casual hotel is 2 miles from Seven Peaks Fun Center Lehi, with rides, games and a laser tag arena. It’s a mile from both Lehi train station and Thanksgiving Point, featuring 2 museums, a petting zoo and multiple eateries.Bright, unfussy rooms feature streamlined decor, along with HDTVs and Wi-Fi. All the rooms offer minifridges, and tea and coffeemakers.Complimentary coffee, tea and hot chocolate are offered 24 hours. A colorful lounge includes work spaces, a pool table and a cozy seating area. There’s also a dining room, a gym and an indoor pool, plus a 24-hour snack shop. Breakfast and parking are available.

Things You Need to Know

  • 14 min walk to the Museum of Ancient Life at Thanksgiving Point
  • Guests mentioned the service is friendly
  • Some guests complained about the kitchenettes
  • Guests mentioned “Soap” 14 times
  • Guests mentioned hot tubs 11 times

Feedback From Real Customers

Kim Morgan

We really enjoyed our stay at Tru by Hilton! The rooms were really good and the king sized bed was really comfortable! The TV was amazing! Huge with a picture so real it was nuts! They have great amenities too! There’s a pool table in the lobby just past the front desk! 24/7 gym too My only issue was I found it very odd that there was only 1 small trash can in the entire room! Odd! Needed at LEAST 1-2 more! Will definitely be back! Oh and I loved the decor! Oh! And I mustn’t forget they have the BEST continental breakfast we’ve EVER had in ANY hotel we’ve ever stayed in! Hands down the best of them all! Thank you Tru by Hilton! It was a pleasure to stay with you guys! 😁⭐⭐⭐⭐

Dale Nelson

We loved it here, all the employees were so kind and friendly, the breakfast was amazing, the rooms were clean and beautiful The TV in our room was huge and the internet was amazingly reliable Never had a chance to use the gym or spa, but this was a very nice hotel and reasonably priced

The bed was super comfortable and we loved the sun shade, simple and effective Really an amazing hotel at an amazing price

Jeff Jones

This place is amazing! The property is kept impeccably clean, with staff always cleaning, vacuuming etc As far as service, the hotel staff is hospitable, kind, and really impressed my wife which is hard to doWe’ve stayed at most Hilton brands, including the Waldorf Astoria and none impressed my wife more than this hotel

Honestly, it’s the staff that made her feel welcome, and I am “Tru-ly” happy to recommend this specific hotel to anyone

6. Hyatt House Provo / Pleasant Grove (2-star hotel)

About this hotel

Set a mile off Interstate 15, this relaxed all-suite hotel adjacent to Evermore Park theme park is 8 miles from American Fork Canyon, and 10 miles from the Thanksgiving Point garden and museum complex.The warmly furnished studios, some with sofabeds, provide kitchenettes, flat-screen TVs and free Wi-Fi. Suites add separate living areas.Breakfast and parking are complimentary. A casual bar serves light snacks. Other amenities include an outdoor pool, a sauna and a gym, as well as a 24/7 snack shop, and a patio with a fire pit and a BBQ area. Pets are welcome (surcharge).

Things You Need to Know

  • Guests praised the large rooms and the beds
  • 4 min walk to Evermore Park
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “omelettes” 10 times
  • Guests liked the fitness center, which has weight machines
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Antti Patomo

We made a same-day reservation and I was pleased with the whole experience Service was professional and pleasant, the room was clean with a big shower I liked the short distance from the freeway yet far enough to not hear any noise though our room was facing away

A great place to lodge if no need to have shops within a walking distance

Allen A.

This is definitely a 2 star hotel The rooms aren’t as updated as the pictures lead you to believe I could also hear my neighbors on either side, which doesn’t allow for privacy

The hotel amenities are nice and the lobby was well maintained The breakfast was ok Everything was basically processed food The eggs had too much liquid thoughThe staff were pretty friendly and approachable The housekeeping staff always greeted me in the hallway

Elle Pizzo

After hotelscom botched our reservation, LT and the Hyatt house team worked tirelessly to get us a room when they were completely booked at 12am You’d be hard pressed to find staff that care these days, and this is why I highly recommend this place

Breakfast was good, plenty of snacks were stocked, the room was clean and updated as well Thank you so much!!!

7. Fairfield Inn & Suites by Marriott Provo Orem (3-star hotel)

About this hotel

Set in a commercial area off Interstate 15, this informal hotel is 7 miles from Brigham Young University and 13 miles from the Thanksgiving Point Golf Club.The warm, unfussy rooms come with free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and Keurig coffeemakers; some add sofabeds. Suites have separate living rooms.A complimentary hot breakfast buffet is served in a colorful dining room. Other amenities include a gym and an indoor pool. There’s a coin-operated laundry.

Things You Need to Know

  • Guests liked the unfussy rooms
  • 8 min drive to Evermore Park
  • Guests praised the service
  • Guests praised the fitness center, which has weight machines
  • Guests liked the indoor pool

Feedback From Real Customers

Crystal Warg

Clean and the beds are so comfortable The most amazing part was the customer service we received from Kim W She was so polite and sweet

She went out of her way to get us our wedding rate and ensure we had a room to stay in if needed for a second night She remembered us at every pass and left us the kindest note I have never stayed somewhere so clean nor have I ever received this level of customer service Please tell her I will never forget her She made our trip memorable

julia furgeson

Wish I could rate this 0In town for the week for work and they set me up in this hotel Everything was supposed to be covered and our travel department had been coordinating with the hotel on payment but when I got checked in they asked to swipe my card for incidentals and charged the whole week onto my credit and they had no idea who I should talk to or what I should do about the fact that it was chargedDuring my stay, my room was not cleaned despite me leaving off the do not disturb sign

On top of that, my company booked me for one more night during my stay, I called the front desk and they told me I needed to check out of my current room and move to another one so I had to pack up and take all of my luggage to work When I went to check back in they gave me my SAME ROOM so I completely packed up and lugged everything around for no reasonThe cherry on top was that when I finally got back into my room I was CHANGING and a man WITH A KEY unlocked my door and walked in The only explanation I was given was that they had a miscommunication and he thought the room was vacantI can understand booking and payment issues, I know I will be getting a refund onto my card now, but after all the terrible service and a man using a key to walk into my room while I had clearly checked in at the front desk, I have to speak upI worked with the same front desk woman through this entire process and her customer service was terrible She seemed extremely annoyed with me every time I spoke to her or asked her a question to the point that a coworker of mine pointed out that she was being rude and unhelpful This same coworker was booked at the hotel next to this one and said they received amazing service and loved their stay I will never book at this location again

Chris Ben

Stopped here for the night Woman at front desk was nice got us checked in quickly and gave us directions to the car wash Room was a little small but well appointed, clean, and stylish

Shower instead of a tub which I love I would stay again and I would recommend this hotel I saw some other reviews complaining about the free breakfast It’s like that in the hotel industry Although I’ve not had breakfast here I would not bypass this hotel because it that We did not use wifi as we have mobile hotspots Thanks for a nice stay

8. Hyatt Place Provo (3-star hotel)

  • Address: 180 W 100 N, Provo, UT 84602
  • Phone: (801) 609-2060
  • Ratings: 4.4 (356 reviews) Very good
  • Website : Hyatt Place Provo
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Relaxed rooms in a contemporary hotel offering free Wi-Fi & parking, plus an outdoor pool & a gym.

About this hotel

Next to a courthouse and a block from the Utah Valley Convention Center, this modern downtown hotel with mountain views is a mile from I-15. The Brigham Young University Museum of Art is 2 miles away.Casual rooms feature free Wi-Fi, flat-screen TVs and minifridges, as well as sofabeds and coffeemakers. Some rooms offer views of the mountains.Parking is complimentary. Hot breakfast is available. There’s also a bar/lounge serving coffee, bar bites and cocktails. Other amenities include an airy lobby with sofas, as well as a fitness center, an outdoor pool and a sundeck. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Walking distance to the Provo City Center Temple and North Park
  • Guests praised the friendly service, which has a concierge
  • One of the few hotels in the area with a restaurant
  • Guests mentioned hot tubs 10 times
  • The fitness center has weight machines
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Chris Goodman

We had the wonderful fortune of meeting Hailey while at this hotel Upon our check out, my daughter left her night guard and retainer in our room We noticed late that night, once we arrived home, that the retainers were missing

Haley and the other Hyatt Provo staff, took the time not only to keep track of such an important item, after housekeeping, but also shipped via priority mail, my daughters retainer, to our home Staying here, with such exceptional staff is more similar to staying with family rather than a hotel THE STAFF HERE AT THIS HOTEL ARE EXCEPTIONAL! Thank you Hyatt Provo, for helping us!PS: we also LOVED dining at the Station 22! EXCELLENT MAC AND CHEESE AND SALADS, as well as reasonably priced!!

Sheikh Rahman

I had good experience staying here The manager was extremely courteous and checked on us to know how was the stay and if we had any concern No complain about parking as I knew beforehand

Their parking should be available in July Till then paid parking in Marriott (10$) or a little far free parking Suite was extremely clean, spacious and comfortable

Eric Richard

Stay away from here Other reviews are not telling the truthNo parking

Prewrapped, basic breakfastFor the amount of money they charge, it should be way more convenient We literally had to WALK in the mud on a busy street a block away to park and get to our bags This isn’t your “normal” hotel experience The staff wasn’t overly helpful, almost as if it were your fault they have no parking Then breakfast was far below average It felt more like a quick grab at the gas station spot than it did a hotel breakfast I’ve gotten used to at other hotelsReally stay away from here Very bad experience

9. Hilton Garden Inn Lehi (3-star hotel)

  • Address: 3150 Hotel Lp, Lehi, UT 84043
  • Phone: (801) 341-6333
  • Ratings: 4.5 (532 reviews) Excellent Eco-certified
  • Website : Hilton Garden Inn Lehi
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Warm rooms, some with mountain views, in a casual hotel offering a restaurant & an indoor pool.

About this hotel

In a commercial area off Interstate 15, this informal hotel with mountain views is a mile from the Outlets at Traverse Mountain and 2 miles from Thanksgiving Point Golf Club.Warmly decorated rooms come with free Wi-Fi and flat-screen TVs, plus microwaves, minifridges, and tea and coffeemakers; some feature mountain views. Limited room service is available.Parking and an area shuttle are included. Other amenities consist of a laid-back restaurant, a lobby bar and a convenience store, as well as an indoor pool, a gym and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms
  • Walking distance to the Museum of Ancient Life at Thanksgiving Point and Thanksgiving Point
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Housekeeping” 10 times
  • Guests liked the breakfast
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Joey Patrick

The quality staff really make the difference in this hotel Yes, the rooms are comfortable, spacious, and clean Yes, the food is the quality you’d expect out of Hilton

But, the staff goes above and beyond to make your stay enjoyable Everyone from the shuttle drivers to the desk staff are friendly and definitely exceeds expectations My only detracting comment is that the pool is super small and very noisy if multiple people are in there Still an enjoyable experience though

Steff Gorden

I would stay here again! Although it was pricey for a couple of stays it was worth it The staff took great care of me Breakfast was delicious and the rooms were a warm and welcoming stay

Rebecca in housekeeping was so sweet and after I asked her to clean my room she didn’t hesitate to go above and beyond what I asked The front desk was friendly and welcomed me with warm smiles This hotel does an amazing job!

ross langhans

Absolutely super nice people! I left a bag by the front door, and only realized it when I was a couple hundred miles from there They made sure my bag was taken care of, and had it sent to me back in Minnesota Of course I had to pay the shipping, but how great it is that the management there would go out of their way to get my bag back

On top of that, it really is a beautiful property!Thank You!!

10. SpringHill Suites by Marriott Provo (3-star hotel)

About this hotel

This casual all-suite hotel off US-189 is 1 mile from Brigham Young University and 2 miles from Provo Utah temple.Bright suites have kitchenettes, desks, and living areas with pull-out sofas, as well as free Wi-Fi, iPod docks and flat-screen TVs. Some quarters offer mountain views.Complimentary perks include a hot breakfast buffet, parking and a local area shuttle. There’s also a 24-hour convenience store, an indoor pool and a fitness room. Guest laundry facilities are available.

Things You Need to Know

  • Guests praised the large rooms, which have kitchenettes
  • 11 min walk to the BYU Museum of Paleontology
  • Guests liked the friendly service
  • Guests liked the restaurant
  • Guests mentioned lobbies 13 times
  • The fitness center has weight machines
  • Guests liked the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Serina S

Excellent location with very polite & helpful employees There’s a workout room, pool, and a good assortment of hot & cold food offerings at the free breakfast buffet Just be sure to arrive early since the food goes quickly

The bed was comfortable and we loved the separate rooms for the shower and toilet The only downside is that the parking lot is shared with another hotel and it’s very difficult to find a place to park, especially after dark

Trisha Kaiser

Normally I love staying at a Springhill Suites, this place was the exception Upon my arrival I had to wait over an hour for a room I was told by the girl at the front desk the room was probably ready but the housekeeping staff wasn’t answering her

When I got checked into the room I realized the toilet was not working I called the front desk staff and she said they didn’t have maintenance staff available, and they had no rooms to switch me She recommended holding down the flush for 30 seconds I tried that and everything I could think of and the toilet still didn’t work Called back to the front desk and she said she would have to call her manager Finally got switched to another room This room the AC was not functioning, only the fan I found a bug in the bathroom, and the shower area was in desperate need of some deep cleaning I also attended an event at the conference rooms, those chairs were terribly stained All in all, not up to Marriott standards

Ron Johnston

Room was dirty Had to wet a towel to wipe 5 different stains off couch and brush off food that was laying on seat of couch Floor on front of TV had so much junk on it I could move it out of the way with my foot

Sink was basically plugged in bathroom Heat/Cool unit sounded like a train every time it kicked in at might Hotel was sold out apparently so no possibility of getting a different roomI could go on with many examples but maintenance was very poor and room was old and tired I feel totally overcharged for what I received Only good thing about the entire experience was the young lady who checked us in She was professional, pleasant well groomed and helpfulI expected a lot better because of previous experience with other Springhill Suites and Mariott properties

11. Best Western Timpanogos Inn (3-star hotel)

  • Address: 195 S 850 E, Lehi, UT 84043
  • Phone: (801) 768-1400
  • Ratings: 4.3 (749 reviews) Very good
  • Website : Best Western Timpanogos Inn
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Straightforward hotel with free WiFi, breakfast & parking, plus an indoor pool & a hot tub.

About this hotel

This casual hotel in a low-rise building is 5 miles from Thanksgiving Point Gardens, and 10 miles from Timpanagos National Park and Caves.Relaxed rooms feature flat-screen TVs with cable channels, plus minifridges, microwaves, coffeemakers and complimentary Wi-Fi. Suites add separate living areas, pull-out sofas, kitchenettes and whirlpool tubs. Kids age 17 and under stay free with an adult.Hot breakfast is free, as is parking for large vehicles. Other amenities include an indoor pool and hot tub, a business center, and a coin-operated laundry.

Things You Need to Know

  • Guests praised the beds
  • 3 min drive to Hutchings Museum Institute
  • Guests liked the clean rooms but some thought they were small
  • Guests praised the friendly service
  • Guests praised the breakfast
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Levi Aldean

My friend and I enjoyed our stay overall The room was dated but seemed clean enough When I needed more towels it was a challenge to communicate with the housekeepers

Milly in the kitchen helped me with the towels Her breakfast was also very well done, tasted good and well presented She was very dedicated to also cleaning the breakfast area

Karson Nelson

It was a pretty decent stay They could not find our reservation and so they put us in what I assume is their worst room (1 queen sized bed and no microwave) the night manager when we stayed was not friendly (neither was he rude) he was just indifferent The pool and hot tub were great

The breakfast was pretty good as well with many different options and no limit to how much you could get

Sarah Herr

Walking into the lobby, I noticed sparkling clean floors and nicely decorated Our room didn’t disappoint either-extremely clean and well maintained The staff was friendly and professional

The front desk staff was extremely helpful and professional The breakfast was hot, fresh and well stocked Definitely will stay here again when visiting Salt Lake!

12. Holiday Inn Express & Suites American Fork- North Provo, an IHG Hotel (2-star hotel)

About this hotel

Next to the I-15 and a 1-mile drive from the banks of Utah Lake, this contemporary lodging is also 12.8 miles’ drive from Brigham Young University.Modern rooms come with flat-screen TVs and desks, plus minifridges, microwaves and coffeemakers. Kids 19 and under stay free with an adult, plus there’s free WiFi in every room, as well as a choice of hard and soft pillows. Suites add separate living spaces with pull-out sofas, dining tables and whirlpool tubs.The facility also offers a free breakfast bar and an indoor heated pool with a whirlpool tub, plus a fitness center, a business center and free parking.

Things You Need to Know

  • The rooms have TVs and refrigerators
  • 5 min drive to Evermore Park
  • Guests liked the service
  • Guests mentioned hot tubs 17 times
  • Guests liked the indoor pool

Feedback From Real Customers

Chelsie H

Pretty good stay, although the breakfast was fairly mediocre There was no peanut butter and the chocolate milk was all gone by the time my youngest got to the fridge The cinnamon rolls were all gone and the “oven was broken” sign was posted above the hot food items

The room was clean and the bed was comfortable The fridge was cold and the room temperature was very nice (especially since it was 100 degrees outside) The front desk lady was really sweet and got me the extra bedding for the sofa sleeper within 3 minutes so she was very responsive and friendly I would stay there again

Dave Houston

The hotel was clean but is in need of a face lift My room was in the NW corner, closest to the freeway The noise from freeway traffic was extremely loud

By 5:30 sleep time was over The pool area needs some deep cleaning The breakfast was pretty good The second morning’s breakfast looked very appealing but I couldn’t partake Biscuits and gravel, pancakes, etc Had it not been for the rooms location in proximity to the freeway I would have rated it 8/10

StandingTall 710

Ryan has the Hot tub working top notchThe outside of the building and the property around it was in good order, clean, and trimmed neatly

This appears to be a whole new Hotel since the last time I visitedI will definitely be recommending this Location to many of my associates and Co-workersI don’t know where they found her but they really should clone Becky She was all smiles and super helpful, friendly, and professionalThank you

13. Hampton Inn & Suites Orem (3-star hotel)

  • Address: 851 W 1250 S, Orem, UT 84058
  • Phone: (801) 426-8500
  • Ratings: 4.3 (773 reviews) Very good Eco-certified
  • Website : Hampton Inn & Suites Orem
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Warm rooms & suites in a laid-back hotel with an indoor pool & a gym, plus free breakfast & Wi-Fi.

About this hotel

This contemporary hotel is 2 miles from Orem Central Station and 5 miles from the Franklin S. Harris Fine Arts Center at Brigham Young University.Warmly decorated rooms include free Wi-Fi and flat-screen TVs, as well as desks and coffeemakers. Suites add separate living areas, kitchens and fireplaces.Freebies include parking and hot breakfast. Other amenities consist of a fitness center, an indoor pool and a convenience store.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the kitchenettes
  • 8 min drive to Woodbury Art Museum
  • Guests praised the friendly service
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Corie Shaw

Hotel stay was good Staff were very friendly and responsive to address cobweb above bed upon arrival I stayed in room 215

Some issues that I found the hotel general manager and maintenance need to address are as follows:Bathroom sink has a very slow drainShower head is broken and is barely workingOutlets in all the lamps are very loose and do not hold device chargers very wellBathroom hand towel had yellow stains on itLamp shades are cracked and drainedI am hopeful the hotel management will be able to address the issues The hotel is pretty dated and would benefit from an upgrade to maintain the Hilton brand

Brenda Jones Sharpe

The room was OK, but a bit dated Ours had a fireplace which was a nice touch The breakfast was good and maintained well, and the staff were courteous and professional

Some of our neighbors were loud and the staff had to make an appearance several times, but that was not the fault of the hotel Overall I’d recommend it as a Mid tier Hotel

Shelli Thatcher

Came with family and our pet for a quick overnight stay They are pet friendly with a moderate priced non refundable deposit They beds were comfy and rooms have fridge and microwave

I advise you to use your Hilton honors and\or your AAA or AARP card for additional perks ie late check out Only downfall was room was slightly smaller than I expected Staff was amazing from check in to housekeeping Thanks for a comfortable night stay

14. Hampton Inn Provo (3-star hotel)

  • Address: 1511 S 40 E St, Provo, UT 84606
  • Phone: (801) 377-6396
  • Ratings: 4.2 (582 reviews) Very good Eco-certified
  • Website : Hampton Inn Provo
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Casual lodging with free hot breakfast, parking & Wi-Fi, plus an exercise room & an indoor pool.

About this hotel

This relaxed, modern hotel is 3.5 miles from Brigham Young University and 7 miles from Provo Canyon.Unassuming rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels, microwaves, minifridges and coffeemakers.Free perks consist of parking, hot breakfast and weekday breakfast bags to go. Other amenities include an exercise room, an indoor pool and a whirlpool, as well as a meeting room and a business center.

Things You Need to Know

  • Guests liked the clean rooms, which have minibars
  • The unassuming rooms have TVs
  • 7 min drive to the Provo City Center Temple
  • Guests praised the friendly service
  • Guests mentioned hot tubs 13 times
  • Guests praised the indoor pool

Feedback From Real Customers

Stephen Andert

All the usual amenities of a Hampton Inn My room had fridge, microwave, desk and couchThe pool and hot tub looked great, but I didn’t have my bathing suit so I didn’t use them

The staff were outstanding, going above and beyond with a couple special requests I had

Kade Pedersen

Completely incompetent We came in expecting to stay one night but that night we decided we would need another night At 8:30am I went down and asked them if I could extend one night

The girl at the desk said their system was down so they couldn’t do anything but the man next to her said it wouldn’t be a problem and asked for my room number and said they would take care of itFast forward to 1:40pm I come back and am told they can’t extend my stay, that they’re full Their general manager Brian tells me sorry they have a big group coming in taking all the rooms (Sounds like something they would have known about and let me know when I first asked to extend my stay)So I ask what time they need me out by and they say they can extend it to 2pm (giving me 20 minutes to pack up my wife and three kids)Before I left I asked when their system came back online which they told me was around 10:45am So I asked why they didn’t let me know during the two and half hours after their system was back and was told “we didn’t know what room you were in” when I told them they asked me for it l when I wanted to extend, I just got smilesSo if Brian’s boss Darcy is reading this just know these are the brilliant people working for you

15. Hampton Inn Lehi-Thanksgiving Point (3-star hotel)

About this hotel

This modern hotel is a mile from the shops, cafes and museums at Thanksgiving Point. It’s also 10 miles from Utah Valley University.Simple rooms include free Wi-Fi and flat-screen TVs with HD channels, as well as minifridges, coffeemakers and microwaves. Some rooms have pull-out sofas.Freebies include hot drinks, parking and hot breakfast (served daily on-site), as well as takeout breakfast bags. There’s a 24/7 snack shop, an indoor pool and a gym.

Things You Need to Know

  • Guests praised the beds
  • 4 min drive to the Museum of Ancient Life at Thanksgiving Point
  • 13 min walk to nearest train station
  • Guests liked the service
  • Guests mentioned hot tubs 13 times
  • Guests praised the indoor pool

Feedback From Real Customers

Heather Swearingen

We stay here when visiting family Sharron and Kyle are so accommodating to their guests! Our rooms are always clean along with the rest of the common areas in the hotel

thanks Gina! We needed some Ibuprofen one night and the young man at the front desk offered some up so we didn’t have to run out to get some A plus service from everyone we deal with We look forward to our next visits

Colin Marson

Worst Hampton Inn experienceHad requested a room on the main floor in our reservation Not available

Room stunk – window was left open Window was so dirty (picture attached)Fridge didn’t workAC would turn on intermittently even when it was turned off manuallyIce machine was out of serviceNo hot water in the sink or shower ( evening when we arrived or next morning)Breakfast selection was terribleTried communicating with a manager – none on site (Hilton website – is not conducive to making a complaint Although we have received surveys in the past from our stays @ Hampton Inns – nothing was forthcoming this time)Although we have stayed at this location in the past – this was definitely a disappointment

Steve Garvin

Worst customer service EVER! The hotel general manager, or “top dog” (as he called himself) just hung up on me when I called to get the regional manager’s number to address my issue of leaving items in my hotel room closet, totally my fault I called to have them check the closet, the manager said nothing was found, you can call back tomorrow…no offer to take my name and number When I called a second time to get the regional’s number, I was told “Sir, you just misplaced your stuff” (I always misplace my suit for my sons wedding, a coat, two shirts and tie!)

He raised his voice as he assured me that all rooms and closets are thoroughly check after each customer…I said I know they don’t because my son and his family stayed in another room and had “used” bathroom towels piled up in their closet “Sir, you are questioning the integrity of my staff!” No, I replied, I just want the closet checked in room 211 “I am sure you just misplaced your items sir” I didn’t want to argue so I just asked again for the regional managers phone number…”we don’t give that out, there’s no way I am giving that to you…you would have to call corporate Okay, can I have that number? You can find it online…click He hung up on me…unbelievable! I wasn’t even going to complain to him about how his desk clerk the night we checked in could not figure out how to process an online reservation combined with an added night that we booked I did mention to the GM as a courtesy when we did check out that they needed to fix the faucet in our room…oh yea, those faucets are a horrible design he said, they spin and leak water all over the counter Exactly, I said…it’s a known issue, he replied Breakfast food and service was great, location is great, the leader of this hotel not Great at all, except in his mind You just lost a customer and actually made a very easy situation to address a BIG issue, because he didn’t know how to simply listen to a customer, address the concern without sarcasm, and find a resolution Now, I will voice my experience to everyone I know… family, fellow business travelers, etc I will now use this as a story in my business and training meetings across 5 surrounding states, including UT, of how NOT to solve a customer need/request Yes, Top Dog, you will be famous for this horrible interaction and how your condescending attitude has now made you a legend for the wrong reason I will insure that I do get to speak with your regional manager and let that person know what a poor GM they have hired and how that person has damaged the reputation of Hampton Inn! NOT a Top Dog in any sense of the word!

16. Holiday Inn Express & Suites Lehi – Thanksgiving Point, an IHG Hotel (3-star hotel)

About this hotel

Off I-15, this straightforward hotel is 1 mile from museums and gardens at Thanksgiving Point, and 6 miles from the Traverse Mountains.Relaxed rooms offer complimentary Wi-Fi, flat-screens, Blu-ray players and iPod docks, as well as minifridges and microwaves. All have tea and coffeemaking equipment. Suites provide sofabeds. Kids age 19 and under stay at no charge with an adult.In addition to parking, a breakfast buffet, served in a casual dining room, is free. Other amenities include an indoor pool and a hot tub, plus a fitness center.

Things You Need to Know

  • Guests praised the clean, large rooms and the beds
  • Guests praised the bathrooms
  • 3 min drive to the Museum of Ancient Life at Thanksgiving Point
  • 14 min walk to nearest train station
  • Guests praised the friendly service
  • Guests praised the indoor pool and the hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Squatch Bunny

Would definitely stay again!Very nice and clean hotel at reasonable rates It’s obviously pretty new and in a great location There are several restaurants within walking distance and an outlet mall close by

Free breakfast was nice and fresh Beds were comfortable After 3 weeks of traveling it was nice to finish our trip with great accommodations I wish more of the hotels we stayed at were this great

17. Courtyard by Marriott Lehi at Thanksgiving Point (3-star hotel)

About this hotel

Off Interstate 15, this relaxed hotel is a mile both from Ashton Gardens and from the Museum of Ancient Life at Thanksgiving Point.Laid-back, airy rooms offer free Wi-Fi, desks and flat-screen TVs, plus minifridges, microwaves and coffeemakers; some feature pull-out sofas. Suites add separate living areas.Parking is complimentary. Other amenities include a lobby lounge, a cafe and a casual bar/restaurant, as well as a courtyard with a fire pit. There’s also an indoor pool, a hot tub and an exercise room, plus a business center and meeting space.

Things You Need to Know

  • Guests praised the clean rooms
  • Walking distance to Thanksgiving Point and Butterfly Biosphere
  • 12 min walk to nearest train station
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Bistro” 13 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Jaimee Martinez (Turning_threads)

I really love staying here, beautiful rooms, mini fridge and microwave are always a plus as well I always get the best night of rest here, for a couple reason For one the beds are amazing and comfortable

For two the rooms are nice and quiet The only complaint I have is the digital key So many timed I was standing at the door trying the digital key 10-15 times before it works work, so frustrating

Brittany Skelly

Staff was super kind and attentive in all areas (front desk/café/room service) Rooms were very cozy and the view of the mountains was a treat The gym and pool were totally empty on the weekdays since the guests were mostly a working/business crowd

That’s an added bonus if you want to just hang out and relax on a Monday 🙂

Melissa Burns Mugisha

We stayed here recently, over February 12th-14th in a room with one king bed When we arrived at the hotel, we were greeted by a man who was automatically suspicious of us We’re not sure why, but because of that, he was very rude and curt with us

Thankfully the customer support lady was much nicer The room was nice, but the bathroom didn’t have conditioner or lotion provided, which we chose not to say anything about because we didn’t want to deal with the rude check-in assistant again and were only staying for 2 nights We decided to go to the pool which was completely empty the entire weekend we were there As soon as we entered, it was obvious to us why The whole pool and hot tub area smelled strongly like sewage I reported it immediately on the first day but it didn’t get taken care of before we left, even though I’m almost certain it was a health hazard The day we left, the check-out time was at 12:00pm At around 10:30am, the housekeeping staff knocked on our door, waking us up, despite the do not disturb sign on our door and the required check-out time being later Overall, it’s not worth the price and I would never stay here again Marriot usually does such a good job, but the hotel does not live up to its rating

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