pet friendly hotels in Palm Desert, CA

1. The Chateau at Lake La Quinta (4-star hotel)

About this hotel

Overlooking Lake La Quinta, this chateau-style boutique hotel is 3.4 miles from golf at SilverRock Resort and 7.1 miles from The Living Desert.Elegant suites feature lake views and fireplaces, plus free WiFi and flat-screen TVs. Some suites add whirlpool tubs, and there’s 1 with a kitchen.Amenities include an outdoor pool and hot tub, a common room with a fireplace, and a bistro with a lakefront patio and an outdoor wood-burning pizza oven.

Things You Need to Know

  • Guests liked the rooms, which have refrigerators
  • 6 min drive to the La Quinta Resort & Club
  • The hotel has a concierge
  • Guests mentioned “Patio” 12 times
  • Guests praised the lake views

Feedback From Real Customers

Kristin Huber

Our air conditioning was not working for at least two of the days and nights leaving our room at 83 degrees despite our requests to fix it The main lightbulb was burned out when you walk in the room The cold water handle in the bathtub was inoperable for 2 days despite our requests to fix it making the bathtub unusable

The in-room coffee was decaf The restaurant was closed for most of our stay The room was only cleaned and serviced every 3 days We received a credit of two $29 resort fees which were unexpected and not nearly enough

Ramiah Thomas

We stayed here 2/15-2/17 and the 2 stars is the lake view only Nobody was at the desk upon our entering the lobby and after a few minutes I walked over to the bar and asked the bartender for assistance however she instructed me to ring the bell so that someone would come down Staff were not the most friendly of folks

We almost got the vibe like we were putting them out in a way Checkin was a laughable experience and the room was filthy – not dirty – but filthy See photos!! The location and lake is why I’m leaving 2 stars My recommendation is stay elsewhere

Lois Jenkins

I came to the Château from San Diego on Sunday to celebrate my late mother’s birthday, as her resting place is in CoachellaFirst off, the welcome we received from Paul, was not at all welcoming He did didn’t introduce himself, didn’t inquire about how we were doing; he gave me a paper to sign agreeing that I would be checking out on Wednesday

He then handed me 1 key and told me the room number He said , “I just like to let you know that the restaurant will be closed Monday and Tuesday” Nothing else, no instructions, no enjoy your stay, nothing!We proceeded to our room, with the 1 key that he gave us,, kind of puzzled as to why we only received 1 keyOnce we entered the room, we found it modestly decorated, however the chair looked quite worn, and the carpet was filthy It didn’t looked as though it had been vacuumed, and it was stained The bathroom was very nice, but the shower glass didn’t appear to be clean We decided to go out for dinner, but we stopped to ask if it would be possible to get a 2nd key Paul asked us what our room number was, and retrieved the 2nd key We thanked him and left The next morning, someone was trying to enter our room, when asked , “can we help you?”, startled because it was rather early The person at the door was asking if we were checking out We told the person, no we are not checking out, as we were scheduled to stay until Wednesday A short time later, we received a call from Paul at the front desk apologizing for the mix up My sister then asked when Housekeeping comes to clean the room, we were then informed that Housekeeping only comes if you are staying for more than 3 daysAs we were leaving for the day on Monday, we saw the Housekeeping Staff, and asked if we could have clean towels and if she could possibly vacuum our carpet, as it looked as it had not been vacuumed the previous day Housekeeping politely obliged We stopped at the front desk, to let Paul know of our request of housekeeping , so that she wouldn’t get into trouble My sister commented to Paul(which we didn’t even know his name until after this exchange), that he seemed a little bit more polite today than he did the previous day Paul said, that he apologized for not mentioning the no housekeeping unless you were staying more than 3 days I told him, you didn’t tell us much of anything yesterday, then I thanked him and asked him his name On Tuesday, after our outing, we called and asked if we could get more towels, toilet paper, and Kleenex Not long afterwards, there was a loud knock at the door, it was Paul bringing the requested items My sister went to hang the towels, and noticed that the only hand towel given looked dirty An hour or so later Claudia, a member of housekeeping passed by our room, and my sister asked if we could get some clean hand towels and toiletries Claudia was very kind, and brought the items back Wednesday morning, I was up using the restroom, when I went to change the toilet paper roll, to my great disgust, the new roll of toilet paper that Paul had given us last night, was stained with something brown! It looked beyond disgusting, and I don’t know what it was I had to use Kleenex, to handle my business It was checkout day, so I left the toilet paper with Paul, and thank him Surprisingly enough, Paul was actually cordial for the very first time, but first impressions last, and we felt unwelcome from the start of our visitThe positives about the Château are, the bed was very, very comfortable and the view from the balcony was beautiful There are sea turtles and catfish in the lake, the atmosphere is very serine I wish I give them a higher rating, but if I compared it to previous places I’ve stayed, the Château was subpar, when it could have been superb!I almost forgot, I was given $29 off for Paul not mentioning the room service

2. Days Inn by Wyndham Indio (2-star hotel)

  • Address: 43505 Monroe St, Indio, CA 92201
  • Phone: (760) 989-4105
  • Ratings: 4.0 (508 reviews) Very good
  • Website : Days Inn by Wyndham Indio
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Unpretentious rooms in a simple lodging offering free breakfast, an outdoor pool & a hot tub.

About this hotel

Off interstate 10, this straightforward hotel is 3 miles from Fantasy Springs Resort Casino, 9 miles from Coachella Valley and 18 miles from Wet ‘n’ Wild Palm Springs.Conservative rooms feature free Wi-Fi, flat-screens and minifridges, as well as microwaves, coffeemakers and desks. Some rooms add sofas.Parking and a breakfast buffet are included. Other amenities include an outdoor pool and a hot tub. Pets are welcome on request for a fee.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 5 min drive to the Coachella Valley History Museum
  • Guests liked the friendly service
  • One of the few hotels in the area with a restaurant
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Barbara Novinger

Way overpriced but festivals cause them to think it’s ok Won’t bother coming ever again due to the way high price for a regular room Maids left stuff on the stairs for us to trip over every day

Breakfast was great Staff nice Pool area looked dirty but just old and destroyed by the desert sand and wind Enjoyed it just the same Price was way too much

Pop Life Radio

Don’t use the vending machines at this location they all will take your money hotel will act as if they don’t have any contact information to the owner of the machines will not reimburse your lost money Seems insane to have vending machines inside your establishment and you have no info on the person or company that placed them there Wont recommend this place for the lack of consideration of guest

I know it was 5 dollars but didn’t want to just give it away I really wanted a late night snack and this entire experience ruined my night and the lack of concern by the staff common courtesy it seems to be so easy to just reimburse my lost money Also if you leave your room even if you are still checked in the housekeeper will go through your room close you out even if you are still checked in horrible experience any positive reviews are fake and written by staffers to make the company seem like it is a good place but it isn’t trust don’t stay here

Michael Macallister

The room was great Clean, spacious, and very comfortable Good for more than an overnite stay

The pool area was very welcome Only one gripe: the breakfast left a lot to be desired There were no eggs, bacon, sausage, potatoes, bread, bagels, muffins or rolls All of the above is found at most all hotel breakfasts Poridge, dry cereal, and pancakes was the ballgame

3. The Westin Desert Willow Villas, Palm Desert (4-star hotel)

About this hotel

Set on lush grounds, this refined resort is 3 miles from the City of Palm Desert Civic Center Park, and 5 miles from The Living Desert Zoo and Gardens.The laid-back 1- and 2-bedroom villas offer free Wi-Fi, flat-screen TVs and separate living areas with pull-out sofas, plus kitchens, balconies, and tea and coffeemakers. Some have whirlpool tubs.Amenities include an unassuming restaurant, 3 outdoor pools and a pool bar, plus a convenience shop, a hot tub and a 24-hour gym. There’s also a golf course, BBQs and meeting space. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the kitchenettes and the beds
  • Guests praised the bathrooms
  • 6 min drive to the Coachella Valley
  • Guests praised the friendly service
  • Guests mentioned “timeshares” 19 times
  • Guests liked the breakfast
  • Guests praised the fitness center

Feedback From Real Customers

W B

This place has really nice grounds, but I would definitely not consider it 4 star with current staffing issues They said numerous times they were short staffed so I do think it might be better if they ever get staffed up We arrived at 5:30 and our room was not ready even though check in time was 4pm

We were able to get into a different room after about 10-15 minutes but I had to insist as they initially told us to wait by the pool My room was not stocked with fresh packs of coffee, and when I did get some and went to make itthere was old coffee in the machine and I had to clean it before use The kiddie pool was closed and employees didn’t know why It just had a rope around it The positives were they had 2 different water slides and the lines were not long and went very quickly Fun for adults and kids Many different pools and a shuttle driver to take you around the grounds/to different pools or to the golf course if needed It’s nice that the rooms have kitchens so that you can cook and eat in the room rather than eating out (especially with their on site restaurant still closed) The pool grill was open but had a very small and limited menu Game room and family room also closed

Jim DeBiase

Place is amazing Been here many times but it seems this hotel is not ready for full capacity yet Still has covid restrictions up 6 feet stickers and glass partitions at check in but make the whole property come to the main pool to use the slide or their only bar? They have another pool with the same slide but force the whole hotel to come to 1 pool? This over crowds this pool and cannot get seat to enjoy

Makes no sense The other issue is their bar is open from 11am – 5pm? What are you supposed to do after 5pm if you want a drink? So many lost opportunities for revenue They have to do better as every other hotel / business is fighting to compete If they are short staffed and don’t have a restaurant and only have 1 slide open post this on your website so people know before spending $500 a night for a partially closed property!

World Management

We enjoy our time here Some pluses and minuses, however We were grateful there were enough chairs during a very busy weekend, by the pool; however, the cushions are dingy, not clean and ripped up

We enjoy the room and the service is really great if you need anything, it’s at your doorTo be honest, the other piece of feedback is just at the pool side food is not that great The french fries could be so easily slightly higher and with just a bit of them green dill or anything sprinkled on them (or parmesan- anything!! Lol) They’re just not great The salads, too, just change the lettuce or add a secondary kind of lettuce it’s just a very lame salad, even for poolside It’s such an easy adjustmentAnd while the service is kind, I think we would’ve ordered more if the service people visited us a couple more times while we’re sitting around the pool It’s certainly very hot and difficult work and everybody was so kindOverall a nice day I just think they could make it closer to a true four star place if they bumped up minor things

4. Comfort Suites Palm Desert I-10 (3-star hotel)

About this hotel

Off I-10 in the Coachella Valley, this relaxed all-suite hotel is 3 miles from Indian Wells Tennis Garden, and 8 miles from The Living Desert Zoo and Gardens.Conservatively decorated suites provide free Wi-Fi, flat-screen TVs and safes. All have microwaves and minifridges, plus tea and coffeemakers. Some feature pull-out sofas, while upgraded suites add kitchenettes and living rooms; some offer whirlpool tubs.Parking and hot breakfast are complimentary. There’s also a heated outdoor pool, a sundeck and a hot tub. Other amenities include an exercise room and a putting green. Pets are welcome (fee).

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 6 min drive to the Classic Club
  • Guests liked the service

Feedback From Real Customers

Christopher Slomian

Rooms are cleanBreakfast okIt’s undergoing remodeling so that’s good sign

Lady at the front desk who was checking me in Can chamge career- seemed like she is punished by working hereCheckout lady was super niceGrounds around hotel need more attentionBut overall i would stay again

April Poteat-Brittain

Our stay here was overall comfortablePositives:⭐Check in was easy⭐Room was clean⭐Bed was really comfortable⭐Well stocked vending refrigerator in the lobby and snacks The prices were reasonable

$1 for cold bottle water ❤️Negatives:Small bathroomsSlow elevatorOld Coffee maker in the roomContinental breakfast was decent as long as you stay away from the eggs, bacon and coffee

5. JW Marriott Desert Springs Resort & Spa (4-star hotel)

About this hotel

Set 3 miles from Interstate 10, this luxury resort set amid lakes and gardens is a mile from Coachella Valley, and 14 miles from Downtown Palm Springs.Contemporary rooms have luxe en suite bathrooms, plus Wi-Fi (fee), flat-screens and iPod docks. All feature minifridges, and tea and coffeemaking equipment. Suites add wet bars, balconies, and sitting areas or separate living rooms with pull-out sofas.Dining options range from a Japanese steakhouse to a sushi bar. There’s a spa, 2 championship 18-hole golf courses and 3 palm tree-lined pools, as well as a nightclub, tennis courts and a kids’ club. Breakfast and parking are available for a fee.

Things You Need to Know

  • Guests liked the large rooms, which have minibars
  • 6 min drive to the Coachella Valley
  • Guests liked the friendly, professional service
  • Guests praised the Japanese restaurant, which has a dinner buffet
  • Guests mentioned “Boat tour” 10 times
  • Guests liked the views
  • Guests liked the fitness center

Feedback From Real Customers

Grace Hwang

I stayed here for a weekend with my best friends and we had a great time! I contacted Veronica in Guest Relations and she and her team were truly amazing! She exceeded our expectations and left us with the best note upon our arrivalThe pool was great! It was hard to get service but walking over to the bar wasn’t too bad The food and drinks were good

Every staff we encountered were friendly and helpfulThe tequila drink at the restaurant in the main lobby was so good I’m thinking of making another trip there soon!Overall it was my 2nd visit to this hotel and I loved our stay once again!

Erica Ramos

It was Ok, definitely did not feel luxuriousOur check in was easy, room was somewhat clean We got the room with possibly the worst view and our balcony was covered with dust and debris

We couldn’t even put our wet clothes out there much less sit, we could literally hop over on to another roof I didn’t bother to ask for a change, my kids were tired and we just wanted to go to the pool Pool service was nice, we found seats quick although it was very full We did the boat ride, it was $5 a person for a 10 min ride, the person driving the boat didn’t really talk to us, he just confirmed they had black swans when my kid pointed it out It’s not worth itThe bed was comfy, tubs were nice I wouldn’t pay as much as I did to stay here again

Richard Fung

Quick SummaryMagnificent amenities (pool, arcade, gym, golf, views) However, pretty mediocre roomsRoom- 2 starsThe check-in was a mess, but expected as it was the first weekend of Coachella We got unlucky on our first room where we found mascara on the bedsheets and gum on the bathroom floor

Unfortunately, we couldn’t get moved for the night as they said the hotel was fully booked and housekeeping was basically gone for the nightAmenities- 5 starsThe property is magnificent The main building was grand and even had a boat in the lobby that serves as a taxi throughout the waterways of the property The gym was quite large for a resort There was an 18 hole putting course and also a well landscaped golf course on the property In addition, there were 3 pools and a large arcade with a mini bowling alley You really cannot be bored here Excellent stay for families, groups, couples, anyoneBottom LineThe views and amenities are spectacular and warrant the 4-stars given to the JW Marriott However, the rooms failed to meet expectations

6. Best Western Plus Palm Desert Resort (3-star hotel)

About this hotel

Near casual eateries off a palm tree–lined thoroughfare, this relaxed hotel in a Spanish Mission–inspired building is 2 miles each from the McCallum Theatre and the Palm Springs Art Museum.Straightforward rooms with free Wi-Fi feature cable TV, coffeemakers and minifridges; microwaves are available on request. Some rooms add balconies or patios. Suites offer sitting areas with sofabeds.Parking and full breakfast are complimentary. There’s an outdoor pool, a hot tub and a gym, plus guest laundry facilities, a business center and meeting rooms.

Things You Need to Know

  • Guests liked the clean, large rooms
  • 15 min walk to Heather James Fine Art
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “has browns” 13 times
  • Guests praised the breakfast
  • Guests liked the outdoor pool and praised the hot tub

Feedback From Real Customers

Steven Smith

This was a great stay The only complaint was the pillows, but the rooms were great, and the little courtyard area with the pool was tranquil and refreshing The elevators were a bit old and were quite slow, but overall it was a great experience

The best part was the breakfast They have several cooks that will make your eggs, bacon, sausage and pancakes right there, fresh as can be There is a bit of a line in the mornings but well worth the wait Other fruits, coffee, juices, cereal and standard items for a hotel but the fresh hit breakfast was the best!

Amy Thomas

The Resort is Easily located right off main street Parking right in front of our room Ground floor room was nice and Patio opens out to pretty walkway to view garden and pool nestled in central area

The Rooms and building is a little outdated but it has a relaxing charm Clean hardwood floors, very comfortable bed, a little crowded at times in the room and bathtub could be updated but the Best part was the Breakfast Actually Made To Order Eggs, Pancakes, Bacon , Sausage, plus plenty of quick choices for cold or stable food options, All includedThis hotel is a great place for everyone We are on a Family Vacation from Michigan and so far the West Coast Welcome to California has been spot on!

Kendra McCann

Thank you so much for making our stay so enjoyable Every single one of the staff members is great We were greeted by smiling faces as soon as we walked through the door

We were even asked what floor we would like to stay on; I’m a light sleeper so I was grateful for him even asking The rooms had a 1980s feel to them with modern appliances We really enjoyed staying here There is an actual chef who will make you breakfast You hand in your ticket and you can choose what you want from the small menu There were like 5-7 items listed; it was nice a simple My partner had pancakes with bacon and eggs; the chef was more than happy to put cheese on the scrambled eggs when he asked for cheese I had some hash browns with over-easy eggs and bacon I forgot to mention there is a security guard patrolling the area so it felt safe there too The staff is what makes this place so great; they are the reason for the 5 stars Thank you again for making our stay so enjoyable!

7. Hampton Inn & Suites Palm Desert (3-star hotel)

About this hotel

This modern hotel is 4 miles from the Children’s Discovery Museum and 7 miles from The Living Desert Zoo and Gardens.All rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs, minifridges, microwaves and coffeemakers. Suites add sofabeds.Free hot breakfast or weekday breakfast bags to go are offered, and there’s an exercise room, an outdoor pool and a hot tub. Additional amenities include a meeting room, a business center and a convenience store. Parking is free.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • The rooms have TVs
  • Some guests complained about the bathrooms
  • 5 min drive to the Coachella Valley
  • Guests praised the professional, friendly service
  • Guests praised the breakfast
  • One of the few hotels in the area with a casino
  • Guests praised the outdoor pool

Feedback From Real Customers

Jennifer Cardenas

We have been here less than 24 hours and it’s beyond our expectations! I’m a stickler when it comes to customer service and theirs has proven to be top notch, starting with the gentleman that helped me book my reservation when I called the hotel directly Since arriving, every encounter I’ve had with an employee is welcoming They greet you with a smile or friendly hello even when just walking by them

Pool area is nice with a couple different options for seating Room was clean and very nice upon arrival We are in a 2 queen bedroom with a couch and the couch fits 3 Littles comfortably because it has a pull out bed plus a chase Perfectly priced as well! Highly recommend Hampton Inn & Suites!

Tammy Porter

Needed an overnight stay-we live locally and our air conditioner needed repair I am particular with hotel stays and I was pleased with our short stay The very friendly front desk staff allowed a later check-out

Clean room, comfortable bed, and satisfying complimentary breakfast Pet-friendly was even better Thank you for the great service!

Tom McA

I’ve learned Hampton Inns can vary depending on the location The one located in Santa Clarita, CA was much nicer than the one in Palm Desert My stay at the Palm Desert location was just so-so – maybe a step above Motel 6

The only highlight was the friendly representative during check out – very personable and professional The “free breakfast” was nothing to brag aboutyes, the breakfast area was clean, organized and welcoming However, the cheese omlettes were quite unique!😁 stick with the bagels, muffins or cereal!

8. Hilton Garden Inn Palm Springs/Rancho Mirage (3-star hotel)

About this hotel

In a commercial area along Highway 111, this casual hotel set in a hacienda-style building is 3 miles from the El Paseo Shopping District and 9 miles from Palm Springs International Airport.The casual rooms have free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Upgraded rooms add pool views, and suites have separate living rooms. Evening room service is available.Amenities include an unfussy restaurant, a 24/7 market, an outdoor pool and a gym, plus meeting rooms and a 24-hour business center.

Things You Need to Know

  • 4 min drive to Greater Palm Springs
  • Guests liked that this hotel is near restaurants and bars
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • One of the few hotels in the area with a casino
  • Guests liked the outdoor pool and praised the hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

L DeLeon

Great location Perfect in proximity to Eisenhower Medical Center Older building but very nicely cared for, updated and relaxing

I had a handicapped room just off the front lobbyquite and close 1 block to the mall and several great restaurants I would definitely come here again Love the digital keys, saves time not having to check in and gives access to public areasOnly negatives, fitness center wasn’t available and the continental breakfast was $10I feel, for the price, it should have been includedOther than that great! Staff was also very helpful

Yanira Vasquez

Extremely rude and unprofessional staff at the front desk at your Rancho Mirage location The manager was yelling at a customer when the customer was calmly explaining the problem or concern She was over talking and interrupting the customer

I couldn’t hear my representative checking me in because the manager was so loud and rude I asked her to please lower her voice and to treat her customers with respect She then starts yelling at me and the representative Johnathan helping me gets involved and yells at me At this point there are 2 representatives yelling at customers I will never stay at this hotel and do NOT recommend You have rude and unprofessional people running your hotel and it is giving all Hiltons a bad reputation We ended up canceling our reservation and went elsewhere

Oscar Burrows-Rangel

Very close to everything you need to enjoy Palm Springs Lots of great restaurants within parking distance, ample parking, K-Cup coffee maker, comfy beds, and easy check-in/check-out The digital key works like a dream

Highly recommend, especially if you’re staying for the weekend or as a place to stay at for big events like Coachella or Stagecoach

9. The Village (3-star hotel)

  • Address: 74375 El Camino, Palm Desert, CA 92260
  • Phone: (760) 969-8848
  • Ratings: 4.3 (78 reviews) Very good
  • Website : The Village
  • Check-in time: 5:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Casual rooms with free Wi-Fi in a laid-back hotel featuring an outdoor pool with loungers.

About this hotel

On a residential road lined with palm trees, this casual hotel is 4 miles from Coachella Valley, and 2 miles from the Living Desert Zoo and Gardens.The relaxed rooms with colorful accents offer free Wi-Fi, flat-screen TVs and minifridges, plus living areas with sofabeds. Some add terraces or balconies.There’s an on-site restaurant. Other amenities include an outdoor pool with sunloungers.

Things You Need to Know

  • 9 min walk to Heather James Fine Art
  • Guests praised the service

Feedback From Real Customers

YsYSoCalPro

Got there late on Saturday after visiting friends at Omni Resort n Spa Owner was very friendly, efficientNice flight up to the spacious room

Modern chic Liked the available in-room drinks and snacks for sale Loved the hot pool in the AMs for aquatic therapy fun The loungers and table sets were comfyBalcony was a nice touch–view of car parkA few tips: toilet is so low even my knees felt the challenge–plz change to a taller toilet fit for 5’3′ and upFix the iron fence around the pool–liability issueWhere were the pool towels? We dripped dry 🙂

Lexus Castillo

Set up a room for one of my construction workers for my job Got a confirmation number and when my worker arrived, they said they were booked and didn’t have a room for them I have literally tried calling their number 15 times on three different phones for an hour straight and the hotel did not answer 1 time

Their voicemail is also full This is super unprofessional I get it if you are booked but what if a customer staying at the hotel needed to talk to the front desk? What if there was a problem? Or a concern? I’m glad hotels are a dying breed

10. The Inn at Deep Canyon (2-star hotel)

About this hotel

This laid-back hotel is 2 miles from both the McCallum Theatre, and the Living Desert Zoo and Gardens; it’s also 15 miles from Palm Springs and its Aerial Tramway.Reached by exterior corridors, the low-key rooms with old-school furnishings feature free Wi-Fi and TVs, plus minifridges, microwaves and coffeemakers. Suites add pull-out sofas, kitchenettes and/or garden or pool views.Complimentary amenities include continental breakfast served a breezy great room. There’s also a courtyard with an outdoor pool and sunloungers.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Guests praised the beds
  • Guests praised the bathrooms
  • 11 min walk to Heather James Fine Art
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service
  • Guests liked the grounds
  • Guests praised the clean outdoor pool and the hot tub

Feedback From Real Customers

Emmy Finley

We Loved the small privately owned motel The owners were extremely gracious and welcoming The grounds were very pretty and clean

Our room was fabulous with the kitchen and balcony Spotlessly clean The pool and hot tub are lovely The area is very convenient but also quiet We traveled with Pets and everyone was very welcoming A wonderful spot that we can’t wait to come back to

GYTW 2019

I don’t know where to begin, talk about a hidden gem in our desert Our room was lovely, full kitchen, nice shower, just steps from a wonderful pool BBQs on site that worked well! Close to things to do

Small motel, older, but simply the best stay we’ve had in a while Don’t let the low star full you, this is a must try! No daily room service but anytime we needed anything they were right on it No night clerk but on call number (we never had to use) It was a much needed respite from the daily world and large hotels

11. Holiday Inn Express Palm Desert, an IHG Hotel (3-star hotel)

About this hotel

Located off Highway 111 and close to a variety of area golf courses, this contemporary hotel is a 3-minute drive from chic shops on El Paseo Drive.Subdued rooms feature desks and flat-screen TVs with pay-per-view movies and cable channels, plus minifridges, microwaves and coffeemakers. There’s also free WiFi and high-pressure showerheads in the bathrooms. Kids 19 and under stay free with an adult.Amenities include free continental breakfast, a business center, fitness room and an outdoor pool, plus free parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 15 min walk to Heather James Fine Art
  • Guests praised the restaurant
  • Guests mentioned balconies 10 times
  • Guests liked the hot tub, mentioned 10 times in reviews
  • Guests praised the outdoor pool

Feedback From Real Customers

Nick Hayes

Well I really was hoping for a nice place to stay, but

The microwave in the room didn’t work, the bathroom door doesn’t shut all the way so therefore it can’t be locked, some of the rooms the wall thermostat is connected to the air conditioning some of the rooms it isn’t Our room was ice cold, so I was fiddling with the thermostat and came to find out the controls are on the unit itself The air conditioning unit is super noisy I know this because we tried to get other rooms and they seem to have the same or similar problemsOn the plus side breakfast was pretty good Hotel staff is very friendly The pool is nice and big and clean so is the hot tub They have a tennis court and two ground shuffle ball courtsI’m hoping that my experience is just an anomaly in that what other guests have experienced It could be a really nice hotel if they kept up with the maintenance

J W

We stayed here while visiting family nearby Rates were very reasonable Like any lodging location, we were advised not to leave valuables in our car

While that gave us some caution, that’s just common sense! Our room was very spacious and clean, with in-room coffee and a balcony with seating Staff at the front desk was very friendly Lobby was also very clean and a full breakfast was provided We never had any issue or problem here, and we would likely stay here again on our next visit

Kathleen

Stay was fine but after I got home I realized that I left my Louis Vuitton backpack in my room because it did not fit in my suitcase I call the front desk and could not get through and called again and was put on hold for 20 minutes Finally, I got through and surprise surprise they do not have it

Unfortunately for them I video record my room and everything in my suitcase because everytime I leave something of value in my room it suddenly disappears I am sure corporate would like to see my video showing that I brought the backpack with me Housekeeping are thieves in all hotels

12. Homewood Suites by Hilton Palm Desert (3-star hotel)

About this hotel

Across from 2 university branch campuses, this modern extended-stay hotel 0.5 miles off Interstate 10 is 5.7 miles from shopping and dining along El Paseo and 6.5 miles from The Living Desert.Colorful contemporary rooms, from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs with premium cable channels.A free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and free grocery shopping services, plus a business center and coin laundry. Guests can use a fitness room, putting green and outdoor pool with a hot tub.

Things You Need to Know

  • 4 min drive to the Coachella Valley
  • Guests mentioned the rooms are large but unclean
  • One of the few hotels in the area with room service

Feedback From Real Customers

Shannon T

A okay stay but needs a lot of room for improvement I stayed here for 5 nights for a business trip The room is spacious but the carpet and furniture are outdated

I was hoping for a tub/shower combo but I only had a shower Oh wellOn my 3rd day here I noticed that there was a ziploc bag and a popsicle stick on top of my fridge- yuck! The shower vent is very dirty too I understand that we’re in a COVID era but cleanliness should be a top priorityThe hotel key cards can easily get messed up if you put it in your wallet or by your phone I had to help a couple that couldn’t open the side entrance door because their keycard got messed up Seems like a common issue I went to the front desk 2 times to fix my card and then I decided to opt for a digital keycard from the Hilton Honors app on my phone for convenience The downside is there is NO option to open the side entrance doors with the digital key which was a huge inconvenience especially if you have multiple items to bring to the room from your car The digital key only opens the hotel entrance, fitness center, pool, laundry, and your doorBreakfast is standard but was pretty much the same everyday; potatoes, sausages, scrambled eggs, omelettes, mini waffles etc I did bite in a omelette that had cold cheese on one of the daysParking is complimentary by the hotel which was a plus

Rusty Humphries

I am a Hilton diamond member I stay at Hilton hotels a lot! This place was nasty! With a capital N! NASTY! I lived at a Homewood suites for six months Thank goodness it wasn’t THIS one

So many things wrong with this hotel I can’t even begin Broken toilet, staff couldn’t care less Very surface needs cleaning! I have one word for this place… PAINT! Another CLEAN! This hotel needs a complete overhaul and remodel ASAP!

Jeff Sanders

I always come to the area for the tenni s tournament I’ve stayed at many of the hotels, especially Hilton brand hotels The Homewood Suites (Palm Desert) is absolutely the worst

1) I arrived and my room wasnt ready until 30 minutes after check in time2) The tile floor in the bathroom of the room was filthy and clearly not cleaned Dusty refrigerator and dishes3) The breakfast was horrible No fresh orange juice Oust the fake version in those little apple sauce style cups) and no bacon, and only blueberry muffins for pastries Had to wait for forks4) The pool and spa were closed until further notice5) The evening social is only offered on Wednesdays from 5-6:30 No other days6) Usually get to choose two snacks at check in for Diamond members, but not this hotel7) Used to have a shuttle to the tennis, but aga in, no longe r at this hotelWill I be back? Heck no!If you are looking for a hotel to stay at for the Indian Wells Tennis tournament, so not stay here!

13. Marriott’s Desert Springs Villas I (4-star hotel)

About this hotel

On 400 acres, this contemporary hotel is 3.6 miles from McCallum Theatre and 4.8 miles from the Palm Springs Art Museum.Streamlined rooms with balconies offer flat-screen TVs and free Wi-Fi, as well as minifridges, microwaves and coffeemakers. There are also 1- and 2-bedroom apartments with full kitchens, fireplaces and pull-out sofas.Parking is complimentary. Amenities include a pool bar and grill, a snack shop, and BBQ facilities. The hotel also offers 7 outdoor pools, a kids’ club and a fitness center, as well as sports courts, a golf course and a game room.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • 5 min drive to the Coachella Valley
  • Guests praised the friendly service
  • Guests mentioned “timeshares” 14 times
  • Guests praised the views
  • Guests liked the fitness center
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Carol Post

We have a lovely room that meets our needs nicely for a fun girls trip Comfortable beds, large refrigerator, kitchenette, bathroom with a shower and a sink plus a separate sink area with a bathtub Our outside patio looks out toward the golf course and the Marriott

Sunset is beautiful! The grounds of the property are very well maintained There is a nice pool across from our unit We can walk to the hotel using a path nearby or take the free shuttle We have enjoyed walking to the spa and hotel as it is not that far of a walk There is also plenty of covered parking for our cars I will definitely stay here again The only negative ( which does not affect my rating for the place) is the small child who started running around upstairs about 6:00 am and woke me up So, note to parents with small children who rent upper units: Some people like to sleep-in when on vacation so PLEASE be respectful and control your child(ren)

Amelia M.

I stayed here for the weekend from 7/16/22-7/17/22 and it was very disappointing First off, our room took over 2 hours to get ready when we arrived Later we went to pool 8 and it was disgusting! My dad literally found a tooth in it! It was dirty and I found a ton of hair in it as well

There were cups floating around too Back into the room, they only provided us one very small can of shampoo, conditioner, and body wash which finished very quickly There were 5 of us who had to take a shower and they finished after only 2 showers We tried calling the front desk but the phone wouldn’t work After a while, the phone worked and I ordered more shampoos, conditioners, body wash, and towels (which we ran out of as well) Then I had to take a shower right after we ordered those so I wouldn’t miss dinner and I showered with no shampoo or conditioner I had to use 3 hand drying towels to dry off my body until they brought the things we ordered The next day we didn’t do much at the hotel but the checkout is unnecessarily early which is an inconvenience Overall, do not spend your money here, there are much better hotels in Palm Springs

Rene Cornejo

I checked in around 4:20pm, and was told my room was not ready, and no ETA Even though check in is at 4:00pm I was not very happy

Went to the concierge service desk and was assisisted by Donna which was very helpful and got me a room next the a pool right awayThen I Couldn’t sleep due to a loud knocking noise coming from the fridge or water heater This was all night constantly every 2hrs or so When I checked out I mentioned this to the front desk lady, and said I’m sorry about that Not what I expected from this resort at all The only good thing was the pool area

14. The Ritz-Carlton, Rancho Mirage (5-star hotel)

About this hotel

With views of Coachella Valley, this upscale resort is 4 miles from tours of Sunnylands Center & Gardens and 7 miles from Palm Springs International Airport.Sophisticated rooms feature flat-screen TVs, iPod docks, Wi-Fi (fee) and Nespresso machines, plus en suite bathrooms with TVs and soaking tubs. Some add balconies or terraces with mountain or resort views. Upgraded rooms have sitting areas and access to a club lounge with free perks. Suites offer living rooms.Amenities include 2 restaurants (1 is a cliffside steakhouse) and a poolside bar, plus a children’s club, 2 outdoor pools and 12 event rooms. There’s also a spa and a fitness center.

Things You Need to Know

  • Guests liked the rooms
  • 5 min drive to Greater Palm Springs
  • One of the few hotels in the area with 24-hr room service
  • Guests liked the restaurant
  • Guests mentioned “Steakhouse” 10 times
  • Guests praised the views
  • Guests praised the fitness center

Feedback From Real Customers

Tuncer Deniz

This is not a five star resort We travel a ton and have stayed at my high end hotels and the Ritz is sub-par at best First, the room was tiny and old and very cramped

The rooms need major renovation We were paying well over $1000 a night and it simply isn’t worth itBoth pools were extremely crowed and at times the service was extremely slow The staff were great but simply understaffed for peak timesThe food was good but not great The main steak restaurant was closed during our stayAnd finally, after spending a week at this resort and having a $14,000 bill, the front desk argued with me that our breakfast was past the 11 AM cut off (our package had breakfast included) and charged us for lunch and only gave us credit for a few breakfasts instead of all of themOverall we were extremely disappointed with this “category 7” resort Won’t be back

Tammy Postajian

Do not bother staying at this broken down hotel called the Ritz Carlton Make sure you read the reviews You will see how run down this hotel is

The rates are $750 plus and if you use points, you will still need to spend a $1000 out of pocket Which would have been fine if it was worth it The rooms are falling apart The showers hardly work while water leaks onto the floors Toilets don’t flush No electrical outlets for new iPhones Menus are ancient with not modern choices A/C sounds like a plane is landing in your room You will also have to walk a mile to the pool You will not get any peace and quiet here Manager was alerted and moved us to another location directly in front of their club which serves food and drinks This was his was of accommodating and we just gave up at this point After our stay, he tried to accommodate us with partial points! Another insult The boutique hotels charge the same but customer service blows any 5 star hotel away I will never step foot at this hotel again The manager replied to my review on another site saying she wants to reach out to me and when I responded she never replied Please do not waste your money here There are plenty of other hotels in the area that are 20 times better than this place

Jett Anderson

Facility was fine; room was fine; food was fine; service was okay The premium restaurant was closed (apparently throughout COVID, although that wasn’t indicated on the website)

I reserved a month out and foolishly assumed based upon the brand, the location and the price ($839 for bed & breakfast) that this was a luxury resort It wasn’t It was a nice, family-oriented resort It would be fine in the $300 to $400 range So I would neither recommend nor returnBelow–The menu was on laser-printer paper

15. Courtyard by Marriott Palm Desert (3-star hotel)

About this hotel

Backed by the Santa Rosa Mountains, this modern hotel is a 3.3-mile drive from the Desert Willow Golf Resort and a 6-mile drive from upscale shopping at the Westfield Palm Desert mall.Contemporary rooms offer free WiFi and flat-screen TVs with premium cable channels, plus desks and coffeemakers. Some rooms offer whirlpool tubs or balconies, and suites add separate living areas and pull-out sofas.Social spaces include a living room-style lobby and an American restaurant serving Starbucks coffee. There’s also a business center and 3 meeting rooms. Other amenities include an outdoor pool and an exercise room, plus free on-site parking.

Things You Need to Know

  • Guests liked the clean rooms but some complained about the air conditioning
  • 13 min walk to the Coachella Valley
  • Guests mentioned the service is friendly
  • Guests mentioned “Bistro” 10 times
  • The fitness center has weight machines and elliptical machines
  • The hotel has a game room

Feedback From Real Customers

Leonard Hinzo

I normally rate Courtyards very high This particular property needs an update Still in the old CY look and amenities

I’m a Lifetime Titanium member and have spent the greater part of my proffessional career in a Marriott property My greatest peeves were a closet door that kept coming off its track It took several hours to get someone to repair it and it fell right off the track almost immediately Also getting your linens and sheets changed shouldn’t be a hassle After speaking to a housekeeper I was told to speak to the front desk and she would be approved to freshen my room I speak to front desk and the person says she needs to speak with management before she can approve it I said I’m in room ### please make sure the room is ready when I return at 6PM and will you please fix the closet door again She repeats I need to speak to a manager That is not what I wanted to hear Clearly this employee is not empowered to make decisions, but better customer communication can be coached

jay cs

I had no issues I found it clean and silent Looks so pretty at night

Felt safeGood shower pressure The water took some time to drain fully if I remember correctly though

Griesel

Just stayed here during the BNP Paribas tennis tournament and it was great! The room was your basic good quality room, the staff was lovely to us (special shout out to Reina for really trying to help with a small issue I had but all staff was wonderful), they had a great shuttle service to and from the tennis grounds and the hotel had a friendly ambience We were very pleased

16. Holiday Inn Express & Suites – Palm Desert – Millennium, an IHG Hotel (2-star hotel)

About this hotel

Set on a broad thoroughfare and surrounded by desert, this down-to-earth hotel is a mile from Interstate 10, 7 miles from The Living Desert Zoo and Gardens, and 9 miles from the Coachella Valley Preserve.Colorful, unfussy rooms have Wi-Fi and TVs, in addition to minifridges, microwaves and coffeemakers. Suites add living areas with sofas.There’s a heated outdoor pool, a hot tub and a gym. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the unfussy rooms, which have TVs
  • 5 min drive to the Coachella Valley
  • The fitness center has elliptical machines
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Stacy Alexander

Loved this new hotel Very easy access off the freeway Bed was very comfy

Bathroom was big and quietcould barely hear the toilet flushing from the bedroom Towels were fluffy and absorbant Coffee was awesome and so was the breakfast Alexander, at the front desk, was nice and efficient If you are looking for a hotel in this area, I highly recommend this one!

Deborah Bernardino

Nice hotel, conveniently located off freeway and very close to food and entertainment Pool area needs to be washed down daily, especially the tables and chairs Tables and chairs were very dirty, full of dirt from the natural elements, as well as the ground

Pool and jacuzzi could have used a vacuuming as well, lots of dirt on the floor of them both Overall quiet place, good location, friendly staff and great parking Will stay here again

Hye Jin Kwon

Clean, new, nice & welcome staffs, served delicious warm breakfast, no smells of the room I can give 7 stars here if I can Four family members plus 1 yr old baby, we enjoyed the night in this hotel before our golf rounding

Around the hotel, looks like they need more restaurants and convenience stores nearby but not that far I can recommend here to stay Great night I got

17. Marriott’s Desert Springs Villas II (4-star hotel)

About this hotel

This relaxed resort is a 5 miles from the Indian Wells Tennis Garden and 7 miles from the Mission Hills Country Club.The streamlined rooms have free Wi-Fi, flat-screen TVs with premium cable channels, desks, kitchenettes and patios. Upgraded villas add separate living areas with sofas, dining areas and full kitchens.There’s a cafe and a casual poolside restaurant, as well as an outdoor pool, hot tub, and 24/7 fitness center. Other amenities include a golf course and coin-op laundry.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 5 min drive to the Coachella Valley
  • Guests praised the professional service
  • Guests mentioned “Patio” 13 times
  • Guests praised the views
  • One of the few hotels in the area with a casino
  • Guests praised the outdoor pool

Feedback From Real Customers

Gabby

Absolutely beautiful grounds and hotel The room was clean and gorgeous I stayed with my friend while we were in Palm Desert for a week

Last year, I stayed at the Shadow Ridge with my family Both are well-kept with friendly staff The main pool has drink specials throughout the week We really enjoyed staying at the desert villas and definitely will be staying there again

D. Lynn

Overall, this is a nice resort Facilities are clean, staff is generally friendly However, it was difficult many times to get a hold of anyone when contacting the front desk

The phone would just ring and ring Daily room cleaning is long gone If you want your room cleaned during your stay it will cost you an extra $140 US 😳 What I found really disappointing is that there is no quiet/adult pool here Every pool I went to was usually crowded and noisy with people playing their own music I won’t be returning here

Zayra Ortiz

I went to these villas for the first time to try out the property As soon as I checked-in it was a horrible experience Claudia was the person assisting me though she did not assist me at all! She informed me that there was no rooms available for 2 1/2 hrs

which meant my family had to be waiting for over 2 hrs for a room! I was very upset and told her I didn’t understand how there was no rooms available when I had made reservations over 1 1/2 motnhs ago Her response was “your eta is 6:30” I said to her check-in is at 4 so my travel eta should not matter to you After this she just kept repeating herself that there was no rooms available She didn’t even bother to apologize for the inconvenience After this she sees her co-worker Javier Torres assisting my friend with her check-in so she just turned around and said to him “oh you can help her toothey are together” she didn’t even ask him or me if it was okay for me to keep waiting for Javier to finish She just rushed me off to not help me! The only reason I gave this review 1 star is because Javier Torres did go above and beyond in assisting me until he found a room that was available at 4 He was very helpful and understanding that I had 2 small children that had already been waiting in the car for 1 hr while I was trying to check-in We had finally gotten a room though the only room available was not in the villas I had reserved so we had to be drive out of that property and be driving back and forth to use the pools because they were not walking distancebut at least Javier did do his best to be helpful and professional Thanks to him I felt more welcomed unlike Claudia that should not be working at the check-in because she did not even bother in assisting me or cared to help at allinstead she rushed me off to someone else As a new vacation owner I will say I will not be returning to these villas or recommend anyone to stay therethey overbooked themselves and had so many people waiting for over 2 hrs for rooms!! That is very poor customer service

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