pet friendly hotels in Parma, OH

1. Emerald Necklace Tearoom and Inn (3-star hotel)

About this hotel

Set in a 150-year-old former general store, this Victorian-style B&B is 1 mile from the Big Met Golf course and 4.8 miles from the Rocky River Reservation.The 3 suites have Victorian beds, period decoration and pull-out sofas. All have soaking tubs and 2 have decks overlooking the park.Breakfast is available, and a vintage tearoom offers tea tasting and afternoon tea. There’s also a garden.

Things You Need to Know

  • Guests praised the rooms
  • Guests praised the bathrooms
  • 10 min drive to Rocky River Reservation
  • 11 min drive to Cleveland Hopkins
  • Guests praised the service
  • Guests liked “tea houses”, mentioned 21 times in reviews
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Becky Lawrence

Wonderful and relaxing All the little details of the decor was exquisite I had appointment at Cleveland Clinic which was only a block away so we sign in before the appointment and had dinner and enjoyed our evening

Anna had our breakfast ready with fruit and roll and then fixed our breakfast to order We will definitely recommend to others or if I need to go back again This will be our go to place

Amber Hussain

We had such a great experience staying at the Emerald Necklace Inn We stayed a couple of nights to explore Cleveland before our trip to Cedar Point and it did not disappoint This place felt so cozy and warm and the owners are a lovely mother daughter duo from the Ukraine who are as sweet as can be

We enjoyed a homemade breakfast each morning in the adorable tea room and all the small details made it feel so homey I would recommend this to anyone looking for a place to stay in the Cleveland area!

Timothy Kleinman

I can’t say enough about Emerald Necklace The food is absolutely delicious The room is so nice, comfortable and cozy

There is even a garden/yard area to sit in downstairs My friend and I made a pot of one of the many assortments of tea available to guests and had it around midnight in the garden after a nice evening of dinner and drinks downtown Cleveland The inn keeper Anna and her staff work very hard to ensure your stay is fantastic I want to come bsck to Cleveland just to just to stay here and eat here Highly recommended bed and breakfast! If you’re a fan of afternoon tea with sandwiches, scones and dessert, look no further! Just great!

2. Sonesta Simply Suites Cleveland North Olmsted (2-star hotel)

About this hotel

Off Interstate 480, this informal all-suite hotel is 4 miles from Cleveland Hopkins International Airport, and 5 miles from both Swings-n-Things Family Fun Park and the International Exposition Center.Casual studios offer kitchens, flat-screen TVs, free Wi-Fi and desks. The 1-bedroom suites add separate living areas with pull-out sofas.Parking and access to a nearby golf course are included. There’s also an exercise room, a business center and a coin-operated laundry facility, plus a picnic area.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Guests praised the beds
  • Guests mentioned the bathrooms are clean
  • 4 min drive to Rocky River Reservation
  • 8 min drive to Cleveland Hopkins
  • Guests praised the professional, friendly service
  • Guests mentioned “dogs” 12 times
  • The fitness center has free weights and treadmills

Feedback From Real Customers

Christina Ward

I became a Covid ICU Travel Nurse at the beginning of the pandemic I gave up my home I left my children & granddaughters

I have worked in multiple states, And, I have lived in hotels for the past 2 1/2 years I have been here for 11 months I will be here another 7 months Finally, I have a place to stay where I don’t feel desperately homesick This hotel… and this amazing staff have repeatedly gone above and beyond to make me feel as “at home” as possible Sure, things aren’t always perfect (I do NOT miss being responsible for my own home maintenance) While routine maintenance is clearly a top priority, things break, things need repaired Here, things get done quickly They get done correctly The property is extremely clean and well maintained The free laundry & workout equipment are clean & well maintained The convenience store is clean & well stocked (although the company recently switched to Pepsi products) The staff is AMAZING! My dogs love it here The people who stay here are respectful, and clean Everything is convenient (restaurants/shopping/freeway/airport) I have never felt disrespected here I have never felt unsafe here For the unplanned direction my 25+ year nursing career took, I would not be able to continue to do the work I do if it weren’t for this hotel, and the incredible people who have been such a blessing in my life!

Kyle F. Genson

100$ deposit that they hold that has to be on credit card or debit, can’t be cash Sort of a hassle but not bad Rooms weren’t the best , and had a weird pickle smell but had a rather large desk and laz e boy recliner

Nice size rooms Didn’t like the window to our room being facing the road Overall it I’ve been better places for the price Right down the street , the la Quinta or extended stay is just as good if not , a lot, better for the same price or cheaper

3. Home2 Suites by Hilton Middleburg Heights Cleveland (3-star hotel)

About this hotel

Off a road lined with restaurants and shops, this contemporary, colorful all-suite hotel is 4 miles from both Cleveland Hopkins International Airport and the International Exposition Center.The warmly decorated studios feature pull-out couches, as well as kitchens, free Wi-Fi, and flat-screen TVs. The 1-bedroom suites add separate living and dining areas. Kids stay at no charge with an adult.Complimentary hot breakfast is served in a casual dining room. Other amenities include an indoor heated pool, an outdoor grill area, and a combined fitness and laundry facility. Parking is available.

Things You Need to Know

  • Guests praised the kitchenettes
  • 10 min drive to Mill Stream Run Reservation
  • 13 min drive to Cleveland Hopkins
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “dogs” 18 times
  • Guests mentioned microwaves 11 times

Feedback From Real Customers

Shoppin Sher

If you’ve been to a Home two suites before, it’s just like the other one but a little bit nicer than some The amenities are new and it smells good and cleanThe front desk staff were all friendlier than average and I thought everybody was nice that I interacted with

The breakfasts are decent They’re the same as at the other Home2 suitesI don’t like the bedding at Home2 suites I’m used to the Hyatt down comforters and my own down comforter at homeI was pretty disappointed that I specifically booked a hotel using an indoor poor pool filter and their pool was completely shut down How difficult is it to change the filter when you close your pool down? It can’t be that hardI was also pretty disappointed that I was locked out of my room when I went back to get my luggage after taking my dogs out It was right at 12 All the other hotels and have a check out at a certain time give you a window There’s been a lot of times when I’ve gone back from my second load 10 minutes after the checkout time and I’ve never been locked out right on the minute I was supposed to be checked out before That’s not a very good way to make people feel welcomed and appreciated

marcus6lj

Cleanliness of this hotel is going down quickly After staying here for the last three years at different times The last few stays between have revealed a carelessness in cleaning the bathrooms, changing sheets, dusting and the shower doors, forget about it

We initially booked one night needed another night But decided to choose another hotel To add insult to injury excuses seem to be the order of the day From the color of the cleaning solution to oh that dirt is only on the side of the shower Will look to corporate for solutions because addressing on site management is a moot point Disappointed Diamond member

Troy Bornhorst

Dog pee and noise! But will be backWe stayed just one night, Saturday Had two rooms… One of them reeked of dog/cat urine

The other smelled fresh The room itself was otherwise clean, breakfast was great… The staff was overall decent The person checking me in Saturday afternoon was a bit short/rude, but the person (Heather) on Sunday morning was great The floor was crazy loud Saturday night with partying families, but that’s not really the hotel’s fault Sunday morning the same crew was ridiculously loud/messy at breakfast They trashed the whole scene, left a mess, and dodged The staff handled it really well I’d stay again, just didn’t personally get sleep or have a great night or morning Not the hotel’s fault per se

4. Courtyard by Marriott Cleveland Westlake (3-star hotel)

About this hotel

This modern hotel is a 1.4-mile drive from the shores of Lake Erie and a 12.5-mile drive from Cleveland’s Warehouse District.Contemporary-styled rooms offer free WiFi, desks and flat-screen TVs, plus minifridges and coffeemakers. Suites add separate living areas with sofabeds and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a 24/7 business center with workstations and printers, and 2 meeting rooms. Other amenities include an indoor pool, a whirlpool, an exercise room and on-site free parking.

Things You Need to Know

  • 7 min drive to Lake Erie Nature & Science Center
  • 17 min drive to Cleveland Hopkins
  • Guests mentioned the rooms are unclean
  • Guests praised the service
  • Guests mentioned lobbies 15 times
  • Guests mentioned balconies 10 times
  • Some guests complained about the breakfast
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Krystle Rose

Great location and ease of access back to the freeway if needed Clean hotel Small gym, but was able to get a workout in

Had great business area, and nice rooms Mine had a balcony so that was a double win Highly recommended if you’re on the west side of Cleveland I will also point out my room was by the ice machine and elevators and I didn’t hear a thing

Peter Negron

This location is very convenient for me however this particular hotel is in serious need of a great cleaning The carpets in the rooms are a NO GO and the showers are not scrubbed properly I found the folks there to be pleasant but the state of the rooms was not very good

The shower soap fixture fell off the wall during the evening which after inspection had been repaired multiple times due to the amount of caulk used as an adhesive

Craig Evans

Room was clean and comfortableGym had a couple of treadmills, an elliptical, bench, and various weightBreakfast was overpriced and previously frozen

I think it was $7 for a 4 oz, pre packed fruit cup and one of the smallest breakfast sandwich’s I have ever orderedFriendly staff Plenty of parking, easy off/on I90 A number of restaurants serving lunch and dinner next to hotel

5. Comfort Inn Downtown (2-star hotel)

  • Address: 1800 Euclid Ave, Cleveland, OH 44115
  • Phone: (216) 861-0001
  • Ratings: 4.0 (1269 reviews) Very good
  • Website : Comfort Inn Downtown
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Simple rooms come with free WiFi & hot breakfast, plus access to an on-site fitness center.

About this hotel

In a 5-story Downtown building, this basic hotel is 4 minutes’ walk from the Wolstein Center at Cleveland State University and 1.2 miles from the Rock and Roll Hall of Fame and Museum.All rooms include free WiFi and have private bathrooms with showers, as well as flat-screen TVs and coffeemakers, while premium rooms include minifridges, microwaves and whirlpool baths.A complimentary hot breakfast buffet is provided. There’s also an on-site fitness center, a laundromat and a meeting room.

Things You Need to Know

  • Guests liked the beds
  • Guests mentioned the rooms are small
  • Walking distance to Playhouse Square and Cleveland Arcade
  • The hotel has a concierge
  • Guests liked the breakfast
  • One of the few hotels in the area with a casino
  • Guests liked the nightlife

Feedback From Real Customers

Fishlovme Peterson

One of the smallest bathrooms I’ve ever seen in a hotel The room is so small they put the coffee maker in the bathroom! The room looked old and the beds were not soft It other than that, though the window was partially open when we arrived

I didn’t know they could even have windows that open anymore? I haven’t seen that in years! Parking ramp to the downstairs area was super steep and curvy! Our van barely made it back up even on a dry day and no snow! I was glad there was a lobby area with a television so I could watch tv after my wife and kids had gone to sleep already No pool, which was a bit of a bummer The breakfast was your typical breakfast food My kids and I were happy we could make waffles!

Melissa Rosen

I can’t for the life of me understand why there are good ratings of this place It looks nothing like the photos online My coworkers and I were forced to stay here during a work trip and we were all horrified

It feels dirty and has a faint stale smell, the kind you get from a hotel that hasn’t changed its carpets since the 80s Every time I dropped an item on the floor, I cringed The curtain in my room wouldn’t open properly, so the room was super dark (probably to help hide some of the stains on the floor and walls) Turning on a light made no difference There’s not even a safe in the room, which I thought was bare minimum for most hotels I think the heater/ac used to be white, but is now a faint yellow color and is completely useless and switches on and off every minute, making sleeping harder than it already was with the constant temperature dropsThe only positive thing I can say is that the bed and sheets seemed new and were pretty comfortable But it was not enough to help feel relaxed and comfortable in such a bleak, grungy room

Kayla Locke

Staff was very friendly but rooms are dated Blankets, pillows and curtains had stains and my sheet had hair all over it If the curtains weren’t open when lights were on it feels like a dungeon

The coffee maker is in the bathroom 😬 The tub wasn’t draining while I was showering so the bathtub was filling up, it would drain after To get to the parking in the basement it is a very narrow drive, they have parking across the street but there was an event so we had to park in the basement Hotel is close to everything and in a good location

6. Holiday Inn Express Cleveland Airport – Brook Park, an IHG Hotel (2-star hotel)

About this hotel

This straightforward hotel is 2 blocks off I-71 and 2 miles from Cleveland Hopkins International Airport and a Rapid Station with trains to downtown (25 minutes). The International Exposition Center is 2.7 miles away, and it’s 13 miles to the Rock and Roll Hall of Fame and pro sports stadiums.The modern rooms have minifridges, microwaves, work desks, flat-screen TVs and free WiFi; kids 19 and under stay free with an adult.A free hot breakfast buffet is served daily. There’s an indoor pool, exercise room, business center and washer/dryers. There’s also free parking and a complimentary shuttle to the airport.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 9 min drive to the Memphis Kiddie Park
  • 11 min drive to Cleveland Hopkins
  • Guests praised the friendly service
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Erin B

Terrible!!! I called several days before my stay and I was lied to about the price of my hotel room for two nights I don’t appreciate being lied to I wish I could have written my experience much better but definitely wasn’t worth the money

I should have just stayed across the street at the Best WesternCarpets are nasty throughout the hallways of the hotel, super stained upThe nozzle on my shower gel was broken off so I could not pump it out during the shower There was a long black hair in the sink and my child and I have blonde hair so it wasn’t us!Getting another towel was kind of a big deal since my son wasn’t aware that there was a towel mat and instead he used one of the towels to step out of the shower I had to explain everything in full detail just to get another towel for my room which was kind of pathetic!Breakfast was okay, would love to see more gluten-free optionsI was also told I could use the shuttle service to get to the airport I am not familiar with Cleveland and not have them in over 20 years The older gentleman at the front desk was rude and told me he would have to charge me for parking since my car was at the hotelToilet kept running the entire night and was not working the first night of our stay Kept hearing the thing run constantly all night Could not sleep My son and I did not want to move our belongings after we’ve been settled in for several hours Problem should be fixed, put the person from the front desk had to come and fix it for us Which I was grateful for what he did but it didn’t technically fix the problem

Emily Decker

Incredibly disappointed with our stay at Holiday Inn Cleveland Airport Sandra at the front desk was rude and unprofessional While taking my kids to swim at the pool, I was unable to get into the pool using our room key

I’ve never been to a hotel when you are unable to access the pool with simply your room key You must have a front desk attendant let you in every time When I went to the front desk to get access to the pool, Sandra asked for my room number and I gave it to her She told me, “that room is a king room and you can’t have 4 people!!” She very rudely accused me of being dishonest in front of my children (our room had two queen beds) I clarified with my husband what our room number was, and it was what I originally thought She again accused me of sneaking too many people into a king room She finally looked up the room, and realized that she was mistaken- and that my room was, in fact, a two queen room Upon checking out, we had the opportunity to meet the manager, Raj, and we can see where the toxic culture comes from He was unkind and unprofessional and I am appalled that he chooses to work in the hospitality industry Do yourself a favor, and stay at any other hotel in the area who will be grateful for your business

Deborah Kane

DO NOT BOOK this hotel

you will be charged the full price of your stay if you try and modify your reservation less than 1 week in advance Not 24 hours, not 48 hours, but a full week is required to change or modify your reservation I tried to move my reservation from a Tues night to a Sunday night 5 days out and they won’t allow it without charging a full night’s stay My son has tested positive for COVID and we cannot visit him now, so we are flying back to Boston early The General manager will not return my phone call HORRIBLE customer service!!!

7. Hampton Inn & Suites Cleveland-Airport/Middleburg Heights (3-star hotel)

About this hotel

This modern airport hotel is 4 miles from Cleveland Hopkins International Airport and from events at the I-X Center .Classic rooms include complimentary Wi-Fi and custom-designed beds, plus desks, flat-screen TVs with HD channels, minifridges and coffeemakers. Suites add living areas and full kitchens. Some suites offer whirlpool tubs.Freebies consist of parking, airport shuttle service and a hot breakfast buffet and/or weekday breakfast bags to go. Additional amenities include a fitness center, an indoor pool, a meeting room and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Guests praised the beds
  • 10 min drive to Mill Stream Run Reservation
  • Guests praised the friendly service
  • Guests liked the lobby, mentioned 17 times in reviews
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool

Feedback From Real Customers

Jay Moffett

Clean and pleasant as any Hampton Inn usually is Very nice and friendly staffConvenient to the highway and lots of good places to eat

Breakfast was good as was a dip in the poolMy room was tight, especially for one with two queen beds in it, but I was on my own so it was good Room 101, while convenient, the constant sound of the elevator equipment immediately the other side of the wall was not fun Maybe a discount offer for this room would be appropriate I tuned it out but any light sleepers would not be pleased I was assigned this room through the app, my reservation made months ago An upgrade was available for another $40, that’s not coolIn summation, tight but clean and tidy room and a great staff made for a nice weekend I slept well and felt comfortable and safe herethank you to HI Middleburg Heights

Dawn Swan

We loved the vibe/decor of this location and its proximity to Cleveland Hopkins Int’l Airport Front Desk attendants were very warm, personable and helpful Our room was nice, and we appreciated all the amenities, but the mirror over the desk clearly hadn’t been cleaned before we arrived, a towel was backwards, a tile over the shower needs replaced, no bags in the trash cans seems unsanitary, one of the lamps was unplugged & we had no full-length mirror

Still, we recognize these are pretty minor, and our stay was comfortably restful

Pam

Mom and I were in Ohio to celebrate the Life of my Uncle, and Mom’s Brother We stayed at the Hampton Inn & Suites Cleveland Airport/Middleburg Heights The Staff is exceptional

They were like friends! The beds were the most comfortable I’ve slept in for a long, long time and the rooms were very well taken care of and very clean I am so grateful to have found this wonderful hotel We stayed the night we arrived and the night before we flew home This is a very fine hotel with helpful, caring staff They helped us with transportation to Airport and Car Rental Thank you Hampton Inn, Cleveland Airport/Middleburg Heights!! You are TERRIFIC!

8. Hampton Inn & Suites Cleveland/Independence (3-star hotel)

About this hotel

This modern hotel is 7 miles from the Metropark Zoo and Rain Forest and 8 miles from the Rock and Roll Hall of Fame.All rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels and coffeemakers. Suites add kitchenettes and sofabeds.Freebies include parking, hot breakfast or weekday breakfast bags to go. There’s an exercise room and a seasonal pool, plus a meeting room.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • Guests praised the beds
  • 13 min drive to the A Christmas Story House
  • Guests praised the friendly service
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Elizabeth Bieter

This was a really old hotel Our door to our room did not fit We could see out into the hall there was such a huge gap between the door and the door frame

The beds were comfortable, so that was really good The staff was so helpful and friendly The company needs to invest in this location They have this great staff, but the structure needs a lot of work for sure

Lauren Trionfante

Yes, the hotel is outdated, but I stay here frequently, and it’s clean Erica, the manager, is accommodating, and the front desk staff is welcoming I arranged for a workgroup to stay here, and all were thrilled with the accommodations and the cleanliness

We will be back Keep up the great work I have no complaints, nor did my group, thankfully Close to the freeway and excellent proximity to downtown

David Dwinnells

When we entered our room my daughter found a pile of dirty clothes underneath the desk My wife found hair in the shower and the clock was broken Also we hada clogged toilet

A few things that could have been resolved if they cleaned the room before we got there This is a very dated hotel They do have directtv which was a plus The staff tried to fix our problems by letting my 3 children get a few snacks from the snack room That was very nice of them but I think my room rate should have been adjusted due to the circumstances Hopefully Hampton Inn will put some money into this hotel and update the rooms We loved our trip but the dirtiest of the room was not acceptable

9. Fairfield Inn & Suites by Marriott Cleveland Tiedeman Road (2-star hotel)

About this hotel

In an area with eateries and shopping plazas, this informal hotel is 5 miles from Cleveland Hopkins International Airport and 10 miles from Progressive Field baseball parkThe down-to-earth rooms provide Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers.Amenities consist of an indoor pool, a 24-hour gym and a relaxed lobby lounge. Parking and hot breakfast are available.

Things You Need to Know

  • Guests praised the clean rooms, which have coffee makers
  • Guests praised the beds
  • 11 min drive to the Cleveland Metroparks
  • 12 min drive to Cleveland Hopkins
  • Guests praised the friendly service, which has a concierge
  • The fitness center has free weights
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Nikki Dahms

We had a great experience at this hotel We thought it was brand new because it was so clean and so well maintained, but an employee told us they’ve been there for 2 years Rooms were very clean & spacious, TVs can easily access Netflix and other streaming services, beds were comfortable and the staff was SO friendly, especially the two women in who take care of the free breakfast area

I think their names were Laverna and Patricia They were so kind & friendly and the whole area was kept very clean They warmly greeted every person, had genuine conversations, and kept the food well stocked Overall it was a great experience!

Mercedes Exline

We stayed 2 nights in July 22’ All the staff was amazing, from the 2 front desk associates, housekeeping, and the kitchen staff!!! Everyone was extremely nice and offering assistance if needed The rooms were big and very clean! Good lighting, huge TV, free HBO and SHOWTIME, nothing was broken

Had no issues at all during this stay! Just a short 20 minute drive into the city, & 12 minutes to the zoo! Definitely recommend if you’re passing through Cleveland Ohio!

Rana Salem

Everything was nice about my stay here When I arrived I had a transportation issue and Diondre/ night auditor, I know I didn’t get his name right helped me out, super friendly Along with Lowana & Patricia they were all so enthusiastic about our wedding gathering, helpful, attentive

This hotel has it all, gym nicely equipped, lobby and rooms very clean TV greeted me each morning and evening:) and breakfast was kept up by the ladies each morning for our large group! Rooms very fresh and modern Everyone made us feel special, thank you!

10. Sonesta ES Suites Cleveland Airport (3-star hotel)

About this hotel

Off I-71, this straightforward all-suite hotel is 4 miles from both I-X Center convention venue and Cleveland Hopkins International Airport.Functional quarters range from studios to 2-bedroom suites, and all come with pull-out sofas, kitchens and coffeemakers, as well as free Wi-Fi and flat-screen TVs. Some have fireplaces.A hot breakfast buffet, an airport shuttle and parking are complimentary, as are alcoholic drinks on some weeknights. Amenities include a seasonal outdoor pool, a hot tub, a tennis/basketball court and an exercise room, plus a business center and a convenience store.

Things You Need to Know

  • Guests mentioned the rooms are large
  • Guests mentioned the bathrooms are unclean
  • 11 min drive to Mill Stream Run Reservation
  • Guests liked the friendly service
  • Guests mentioned “a fireplace” 19 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Mustafa Kilcak

We enjoyed staying here The suite room was clean and good for kids The bathroom could be cleaner

One of the reason that we have chosen this hotel is the free breakfast We understand due to the Covid, they prepare to go box However, when you don’t eat ham because of religious reason, you should respect it and find a solution for it The first day they gave us cheese and egg sandwiches They were very kind However, the last day the front desk girl says they give whatever in the bag which could be ham or cheese It was not kind and it is not what it is supposed to be if you offer free breakfast or you could give what people ask when you are willing to spare time to get egg and cheese sandwiches Big thanks to the front desk guy to quite her and went to the kitchen and grab what we were asking It is sad to feel for us and for our kids in this way if you cannot eat something else other than egg and cheese sandwiches due to the religious reasons I don’t want my kids to feel bad because of their choice of religions Overall it was good

Christina Jordan

Pet friendly rooms are disgusting I was traveling with my cats so was given a pet friendly room Upon entry the entire place smelled of animal urine

You could see stains on the floor as well where pets have used the carpet as their toilet The area most saturated with animal urine was in front of the bathroom which my cat ended up rolling in I had to bathe him afterwards he smelled so awful of urine from head to toe Even just walking on the carpet barefooted, my feet felt really gross Aside from that nastiness, the beds did not have any fitted sheets however they were comfortable The TV worked great, the shower/hot water worked great, and the amenities were nice The AC worked very well The front desk staff were very friendly as well I was just really disappointed in the cleanliness of the pet friendly rooms We pay an extra deposit for cleaning, you would think the rooms would’ve been in better condition They honestly need to rip up all of the carpets from those rooms to avoid animals having accidents on their floors and retaining all of the smells I’m only giving two stars because the room cleanliness really threw me off It just felt gross knowing that I had to put my things in that room, potentially coming out smelling like animal urine I am very grateful to the friendly staff upfront, but these rooms need more attention

Melissa R. Kosovich

I stayed by myself the night before my wedding, and my husband stayed with me that night Everyone congratulated us without us mentioning we’d just gotten married I think it was because I had mentioned it when I originally booked the room almost a year before

Everyone was super friendly, and kind I accidentally left my Fitbit in the room, and the process to reclaim it was very smooth Setting up a block of rooms for our guests was pretty easy too Would stay here again

11. SpringHill Suites by Marriott Cleveland Independence (3-star hotel)

About this hotel

Off Interstate 77, this informal all-suite hotel in a modern building close to casual eateries is 9 miles from pro basketball and baseball games in downtown Cleveland and 20 miles from Cuyahoga Valley Scenic Railroad.Streamlined suites with contemporary decor feature free high-speed Wi-Fi, flat-screens and iPod docks, plus kitchenettes, and living areas with sofabeds.A breakfast buffet and parking are complimentary. Other amenities include a laid-back lobby restaurant/bar (limited hours), an indoor pool, a hot tub and a gym. There’s also a convenience store.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 11 min drive to the A Christmas Story House
  • Guests praised the friendly service, which has a concierge
  • Guests praised the restaurant
  • Guests mentioned lobbies 15 times
  • Guests praised the bar

Feedback From Real Customers

Lindsey Simpson

The hotel itself was nice, I loved the room For the most part, it was clean and the breakfast was good The reason I am giving the hotel two stars is because I suspect theft after requesting room service from the hotel

I had a piece of jewelry tucked away before room service and after packing the jewelry box and bringing it back home we unpack it and a pair of earrings were gone from it I wouldn’t be so mad if they weren’t my grandmothers who had passed last year and the ones I wore in my wedding They were not worn or taken out the rest of the trip so who else would have taken them out? Just be mindful when staying here about your belongs and who enters your room!

Crystal Hamilton

Rooms seemed visibly clean at first, until we started noticing cup stains on counters, someone else’s hair on the nightstand, dirty counters behind ice bucket and coffee machine Hot tub was visibly filthy with smelly, musty water Scent used in hotel smelt clean at first, but started to make me feel sick after a few days

Could use some hot items on breakfast menu for the price Pool was fine, as well as fitness center Beds seemed clean and comfortable There was a small bug crawling on my son’s pillow – not sure if it was a bed bug or not No bites TV is in bad position in relation to beds Our daughter slammed her finger in the sliding bathroom door – has no stopper and slides very fast if not familiar with that kind of door like our daughter Staff pleasant Housekeeping friendly and accommodating

Scott Stallings

We found the hotel was clean, the room was spacious, and the staff was friendly Look at the pictures closely because the one bedroom is a studio room with a bathroom It’s not like Residence Inn or other Marriott properties where one bedroom is actually one bedroom

The only separation between a couch and bed is a desk with a tall backing On this basis, the room with two queen beds could be listed as a two bedroom

12. Hyatt Place Cleveland/Independence (3-star hotel)

About this hotel

This straightforward hotel is 7.4 miles from Cleveland Metroparks Zoo and 10.6 miles from shopping at West Side Market.The modern rooms come with free WiFi, 42-inch flat-screen TVs, coffeemakers and minifridges.Amenities include an indoor pool and a fitness center. There’s also a coffee and cocktail bar, 24/7 dining and a market, a business center and meeting space. Parking is free.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 14 min drive to the A Christmas Story House
  • Some guests complained about the air conditioning
  • Guests liked the friendly, professional service
  • Guests praised the restaurant
  • Guests mentioned lobbies 17 times
  • The fitness center has elliptical machines and treadmills
  • Guests praised the indoor pool

Feedback From Real Customers

Elsa S

There was ample parking on both the front and back of the building Breakfast was always hot with decent options The room was a good size and we enjoyed the separate seating (living room) area

Cons: I believe the front desk clerk said the pool was heated but my husband and daughter along with other guests said it didn’t feel heated Also the TV kept breaking up I believe they have Dish as their provider, I would suggest looking into a different option if one is availableJust an FYI I believe you may need to let the front desk know if you would like housekeeping to clean and make your beds daily because we were there 5 days and it was only done one of the days

Shawna Gann

The staff was super friendly Room was clean, bed was okay The heat register was so loud I couldn’t sleep though

They don’t do any housekeeping unless you set that up in advance I had to use the QR code and app to request more toiletries and that the trash be taken outLiked that there was a hot breakfast, but the eggs were cooked on one of those clay casserole dishes and they had a potholder on top so you wouldn’t burn yourself except…I still burned myself 😔Not a bad place, but I have stayed at HP before and really enjoyed it Location was fine, too I’m not sure I’ll stay there again, but it was good ‘nuff for my visit

Anne “Anne” Van Camp

Stayed for 1 night as we were on a cross-country drive, so I’m very happy they accepted my request on late arrival checkin At first, the room they gave me is smelling terribly bad Smells cigarette

I thought we can bear with if, but it really started irritating my nasal so we requested to replace the room Which I’m happy, they did! This time is cleaner, no smell, bed pillows and blanky are comfy! All of the stuff that were mentioned on their website are all in there and works perfectly fine! Enjoyed our stay Thank you!

13. Hampton Inn North Olmsted Cleveland Airport (2-star hotel)

About this hotel

Occupying a modern building with a grand portico, this relaxed hotel off Interstate 480 is 18 miles from the Rock & Roll Hall of Fame in downtown Cleveland and 5 miles from Cleveland-Hopkins International Airport.Warm, down-to-earth rooms come with free Wi-Fi, flat-screen TVs, minifridges and coffeemakers, as well as desks. Upgraded rooms add pull-out sofas.Complimentary amenities include an airport shuttle and parking, plus a breakfast buffet or a grab-and-go option. There’s also an indoor pool, a fitness center and a coin-operated laundry.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • The down-to-earth rooms have refrigerators
  • 4 min drive to Rocky River Reservation
  • 8 min drive to Cleveland Hopkins
  • Guests praised the friendly service
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

P Lee

When checking in, the front desk was having some major issues with making room keys because of a system malfunction They had to walk us up to our room to open doors for me Even the digital keys would not work

However, the staff was on it! Everybody pitched in, including the shuttle driver to get people in and out to rooms, fitness room, etc… I must have used them to open my door about 5 times but they did so with a smile and apologizing every time Phenomenal job in a bad situationThe rooms are clean but they should work on some finishing touches like the grout in the shower which were cracking and moldyHowever, due to the outstanding service, I give them a 5

Wendy Rice

NO EV CHARGING STATION!!! So upset We picked this hotel because we could charge our car overnight There are so many other hotels we would have stayed in with a charger

We had to drive 10 minutes back the way we just came, waste 20 minutes just sitting there instead of eating dinner, & drive 10 minutes back Great way to spend a Friday night We were told by the ladies at the front desk that they had told management about this and it’s still on the website If we had less than 10 miles on our car this would have been a really big issue

Autumn Snyder

Only reason I give it 4 stars is the pool is wicked tiny I mean small My daughter and I had to leave because a large group came in and there wasn’t anywhere to swim by ourselves, or even talk

The group that came in was only 8 people but the echo from them was enough to drive out anyone who would’ve been in the pool area If it would’ve only been me on my recent trip, 5 stars all around I don’t usually use the pool I’ll be back for sure!

14. The Cleveland Hostel and Guesthouse (2-star hotel)

About this hotel

In a restored Tea Company building dating from 1900, this trendy hostel is a 3-minute walk from the famous West Side food market and 2 miles from Playhouse Square.With 4, 6 or 8 beds, the simple dorms have lockers and desks; some include en suite bathrooms. There are also private and family rooms. Sheets and towels are provided and Wi-Fi is free.Communal areas include a lounge, a kitchen and a guest laundry, plus a rooftop deck with city views and a BBQ. Parking is free and there’s a bike storage room.

Things You Need to Know

  • Guests praised the kitchenettes
  • Walking distance to the West Side Market and the Transformer Station
  • 8 min walk to nearest transit
  • Guests praised the service
  • Guests liked “cafés”, mentioned 43 times in reviews
  • Guests praised the breakfast
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Jennifer Restad

Clean, comfortable, modern My husband and I enjoyed a private room with private bath during a night away with friends We were just a few steps away from great restaurants and bars

The West Side Market is just across the street Breakfast and coffee downstairs in the morning was delicious Oh, and the view from the rooftop bar is amazing!

wangmo sherpa

I checked the online ratings and saw a lot of good reviews So, I booked a room at Cleveland Hostels for my family which was a nightmare Maybe we expected too much after the good reviews but I would not recommend this place to anyone

There was no clear instruction on how to check in and out They didn’t have receptionist and the hostel didn’t have elevator and we had to carry our heavy bags upstairs The bathroom was dirty and the blankets were dragging on the floor which I didn’t find safe with the pandemic going around It wasn’t worth the amount they charge I am writing this thinking they might give better service for the future guests There are so many other good hotels around the same area Hopefully some people find my reviews helpful as well

Jen Bushnell

We had a wonderful stay at the Cleveland Hostel and Guesthouse We enjoyed socializing in the shared kitchen and common area We stayed in a private room with an en suite bath and it was very clean and comfortable! We did not get a chance to check out the rooftop patio so we will be sure to book another stay to fully take advantage of it and the beautiful view!

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