pet friendly hotels in Richmond, VA

1. Hilton Richmond Downtown (3-star hotel)

  • Address: 501 E Broad St, Richmond, VA 23219
  • Phone: (804) 344-4300
  • Ratings: 4.4 (1693 reviews) Very good Eco-certified
  • Website : Hilton Richmond Downtown
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Business hotel in a historic building, with an American restaurant & indoor pool, plus free WiFi.

About this hotel

A 4-minute walk from the Greater Richmond Convention Center, this business hotel in a historic building is less than 10 miles from the airport.All rooms offer contemporary decor with custom-designed beds and flat-screen TVs with premium cable channels, plus minifridges, microwaves and free WiFi. Suites also include pull-out sofas.A cooked-to-order breakfast (fee) is available, and there’s an on-site American restaurant, lounge and 24/7 convenience store, as well as an indoor pool, whirlpool and 24/7 fitness center. Other amenities include a multiple meeting rooms, a business center and free area shuttle.

Things You Need to Know

  • Guests praised the beds
  • Walking distance to the Virginia State Capitol and John Marshall House
  • One of the few hotels in the area with room service
  • Guests liked the on-site restaurant
  • Guests mentioned “Department store” 16 times
  • Guests praised the fitness center
  • Guests praised the nightlife
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Jeremy Collins

An amazing experience at the Hilton Richmond Downtown! My family and I attended the Va governor’s inauguration and stayed at the Hilton The staff were beyond friendly and helpful Super clean and in a excellent location in the capital area

Will definitely be visiting again I’m the future Also the breakfast in the restaurant in the mornings was superb! Thanks again for the experience!!

Main Street Guymon

The room was large and very comfortable, although the cleaning of the room was a bit poor The staff at the desk and valet were excellent The staff at the restaurant were worse than poor

in addition, the hours of the one and only restauarant were very short and not handy at all for wanting to work and eat in the hotel Thank goodness for Door Dash The breakfast was good with good service, but for $20 it should have been good It wasn’t Hilton quality

Deja & Lawryn Taylor

We used the hotel for a wedding party room block Everything was great except for valet I loved the front desk staff as they were so helpful and did above and beyond! They were so personable too! The rooms were very clean and spacious

Water temperature was perfect! You could just melt into the bed omg so comfy!One of the rooms heat wasn’t working and they swiftly moved us to another room and took one nights stay off! It was a very comfortable stay but valet was a pain because they took forever to get cars and the text ahead option didn’t work at all The valet guys were also pretty rude and had bad attitudes They also didn’t really take care with the cars as drove them But other than that I would say it was a very good stay and I would stay again but do my own parking

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2. The Westin Richmond (4-star hotel)

  • Address: 6631 W Broad St, Richmond, VA 23230
  • Phone: (804) 282-8444
  • Ratings: 4.4 (1227 reviews) Very good
  • Website : The Westin Richmond
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Upscale hotel with a sleek restaurant, a bar & an indoor pool, plus free Wi-Fi & parking.

About this hotel

Off I-64 and 3 miles from the University of Richmond, this modern, upscale hotel is 6 miles from the Virginia Museum of Fine Arts.Polished rooms have flat-screen TVs, desks, coffeemakers and free Wi-Fi. Suites add separate living areas. Upgraded rooms and suites come with access to a lounge serving complimentary breakfast and evening snacks. Room service is available 24/7.Parking is free. There’s a lounge bar and a sleek restaurant, as well as a 24-hour fitness center, an indoor pool and a whirlpool tub. Other amenities include a 24-hour business center and meeting rooms.

Things You Need to Know

  • 11 min drive to Lewis Ginter Botanical Garden
  • One of the few hotels in the area with 24-hr room service
  • Some guests complained about the kitchenettes
  • Guests praised the sleek restaurant
  • Guests mentioned lobbies 36 times
  • Guests praised the breakfast
  • Guests praised the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Gloria Rosario Wallace

We had a wonderful time with our family Lovely rooms with lots of space to stretch out after a long day in the car We had a late lunch in the hotel restaurant and felt really safe in the large, well ventilated space

We had dinner in our room since it was a bit more crowded by then Though there are other places nearby to eat, the food in-house was excellent with several really good vegan options The staff was incredible, there was always someone to ask a question of, we requested extra linens and received them immediately The market by the front desk was also very convenient for last minute things When I went to load up the car before sunrise, there was security personnel in the lobby which made me feel safer about being outside alone in the dark Our only critique is that our room had a door to connect it to the adjacent room We heard some loud talking /laughing late at night It was very minor and it seems if you are close to the door your neighbor will hear you

Dr. Rosie Ann Riley

This is a must stay!! If I had more time I would have booked extra nights! The hotel is simply beautiful and the staff is super friendly I met and spoke with a manager (Mr Matt) , dishwasher (Mr

Tim) , clerk (Mr Phil) and server (Ms Brittney) all in 1 day and every last person was very kind and professionalI didn’t have opportunity to see pool or workout area but rest assured you will not be disappointed with your stay at this hotel It’s somewhat secluded BUT you are close to restaurants etcThey were having a wedding when I arrived As a titanium member I was able to go to club on 7th floor for cocktails ($5 each) and breakfast the next morningI highly recommend staying at this hotel!!! The photos online are an exact representation of what to expect!!!

Lamont Ross427

Did not rate the rooms because we have not stayed there But the 1st impression was wonderful, we went to see if we can see the place We are looking for a place to have our wedding reception, the Manager took time to show myself & wife the facility & he explained that he had his wedding there

Great 1st impression, so we are thinking about hosting our wedding reception there Really nice

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3. Four Points by Sheraton Richmond Airport (3-star hotel)

About this hotel

Set between Interstate 64 and Highway 60, this laid-back airport hotel is 2 miles from Richmond International Airport and 8 miles from the Virginia State Capitol.Airy rooms have free Wi-Fi and flat-screen TVs, plus microwaves, minifridges, and tea and coffeemakers. Suites add separate living areas and sofabeds; some have balconies. Room service is available.Parking and an airport shuttle are complimentary. There’s an informal restaurant with a bar, as well as a 24/7 gym, an indoor pool and a business center. Breakfast is available (surcharge).

Things You Need to Know

  • Guests liked the rooms
  • 10 min drive to the Black History Museum and Cultural Center of Virginia
  • Some guests complained about the air conditioning but others praised the beds
  • 10 min drive to Richmond International Airport
  • Guests praised the friendly service, which has a concierge

Feedback From Real Customers

Five Loaves Food Pantry

Not Child FriendlyPot Smoking at front door, in rooms and elevator reeked of it Mentioned it to staff and was told nothing they could do about it

at 7am someone opened door and was shocked to find us in the room First night of two night stay – we did not spend the second nightat 9am television comes on, while we were sleeping with some personalized screen – while we were trying to sleep inAlso, asked for functioning tub – that did not happen – stopper did not work and was unscrewed to drain tub for shower – and body soap dispenser did not work eitherRoom was clean, beds were comfortable, towels nice but nothing could make up for the negatives we experienced told the maid on way out we were leaving – and she seemed not to care

Corinne Finnan

We checked in late after an emergency landing from our flight, we had no car and it was too late to search for other hotels We felt safe with this being a Sheraton as we frequent with the chain We were completely shocked at our experience!! Our room was AWFUL!! Not at all what the pictures show! The room was pure white, ceiling had cracks and holes in it, the bathroom light switches were old , the entry room door was all broken at the bottom and we woke to a cockroach on the wall

The front desk told us the next morning that we would be discounted half the cost of the room That didn’t even happen! We spent $225 to stay in a dump with no compensation!!

Eli l

Made a reservation for Friday and informed I was coming early Saturday morning I was delayed a few hours and didn’t show up until mid afternoon Saturday to be told my reservation was canceled because of a “no show” I was also told Saturday morning at 2am and Saturday 3pm we’re considered two different days

I was informed someone would look into finding me a reservation at another location which didn’t happen Customer service was horrendous, the lady in the front with dreads and glasses needs training expeditiously Poor first impression, wouldn’t recommend…not even to an adversary Get it together In conclusion stop booking people online if you can’t accommodate them

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4. Courtyard by Marriott Richmond Airport (3-star hotel)

About this hotel

This straightforward hotel is 2.1 miles from Richmond International Airport and 8.1 miles from Downtown Richmond.Contemporary rooms offer free WiFi, desks, flat-screen TVs, minifridges, microwaves and coffeemakers. Suites add separate living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include an indoor pool, a whirlpool and an exercise room, a complimentary area shuttle and free on-site parking.

Things You Need to Know

  • Guests liked the large rooms
  • 12 min drive to the Black History Museum and Cultural Center of Virginia
  • 8 min drive to Richmond International Airport
  • Guests praised the friendly, professional service
  • Guests mentioned lobbies 17 times
  • The fitness center has weight machines

Feedback From Real Customers

Ellen Etheridge

I was impressed with how clean the entire property was From the lobby and bar area, to the hallways, and especially my room – it all was very clean The modern decor was really nice too

The front desk staff was working so hard to manage multiple guest requests and needs at once, and they kept their cool and professionalism despite the challenges They both were friendly and helpful What a nice touch to offer the lemonade to guests, and I appreciated the comfortable loungers in the business area where I could relax and watch TV while my daughter took a nap in our room We chose this hotel since it offers 24 hr airport shuttle service, and the driver went above and beyond to help us very early on our departure morning He was really great, just like all of the employees we met I enjoyed my short stay at this property and will definitely return if I’m in Richmond again!

Tundey Akinsanya

This isn’t really a Marriott Rooms were clean but dated Beds were supposed to be queen but they look like full size at best

Complimentary breakfast was very awful A bunch of chairs and tables in a tiny room and not a lot of selections I’ve had better stays in a Holiday InnWas in the area for the 2022 Jefferson Cup; didn’t really have much choice in team hotels Would not stay here again

Laura Heims

Each staff member was super helpful and friendly Not many options for breakfast, but Starbucks coffee is always a win I had a 4 day stay so I booked a King Suite, it would have been nice to know the room they chose for me shared a wall with the elevator room on the first floor

The generator went off every 10 minutes when you were trying to sleep This is not very conducive when you have early morning meetings , and given the price of the room they could have done better with the placement of this King Suite

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5. Holiday Inn Express Richmond E – Midlothian Trnpke, an IHG Hotel (2-star hotel)

About this hotel

Off Highway 60, this relaxed hotel is 8 miles from the Virginia Museum of Fine Arts, and 9 miles from Downtown Richmond.Warmly decorated rooms feature free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and coffeemakers; some have pull-out sofas. Suites add separate living rooms.Parking and a hot breakfast buffet are complimentary. There’s an outdoor pool, a gym and a business center.

Things You Need to Know

  • Guests mentioned the rooms are large
  • Guests praised the beds
  • 11 min drive to Byrd Park
  • Guests praised the friendly service
  • Guests liked the restaurant
  • Guests mentioned lobbies 14 times
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Matthew England

This is the second time I stayed at this location The rooms were clean and the staff was greatI only gave the room four stars because the bottom of the curtains were grungy from the AC blowing on the bottoms of them

The staff should have seen they needed to be cleaned a long time agoI always stay at IHG and the location was less than a half a cup of coffee away from when I need to be PerfectGood food across the road and also a few minutes down the street I didn’t get upgraded this time probably due to last minute reservation the night beforeFriendly staff and nice outdoor pool for the family Great pantry selection and free breakfast in the morning

Johan Weststeijn

They had a suite with one side with two king size beds and a full bathroom and the connecting room was more of a living room with a pull out couch and a full bathroom The price was very fair especially on Easter weekend The staff were very friendly and helpful

The rooms were very clean and the beds comfortable The breakfast had eggs, two kinds of sausages, pancakes, oatmeal, bagels, cinnamon buns, cereal, yogurt, oranges,bananas, and I don’t know what else, there were lots of choicesThis was a very nice place to stay, we needed to be at the Richmond airport and the location was just fineGreat place to stay!

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6. Graduate Richmond (4-star hotel)

  • Address: 301 W Franklin St, Richmond, VA 23220
  • Phone: (804) 644-9871
  • Ratings: 4.1 (1151 reviews) Very good
  • Website : Graduate Richmond
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Hip, mid-century modern hotel featuring plush rooms & suites, plus a cafe/bar & a rooftop pool.

About this hotel

On a tree-lined street in the historic Monroe Ward, this trendy hotel with mid-century modern decor has accents inspired by local tennis great Arthur Ashe. It’s 9 minutes on foot from Virginia Commonwealth University and 10 miles from Richmond International Airport.Plush rooms offer free Wi-Fi, flat-screens, iPod/iPhone docks and coffeemakers. Upgraded rooms add sitting areas; some have sofabeds. The 1-and 2-bedroom suites offer separate living spaces; some include bunk beds.Loaner bikes are included. Other amenities consist of a lobby cafe/bar, a seasonal rooftop pool and beer garden, and a 24/7 gym. Breakfast and parking are offered (fee).

Things You Need to Know

  • Walking distance to 1708 Gallery and Institute for Contemporary Art at VCU
  • Some guests complained about the kitchenettes and the air conditioning
  • Some guests complained about the bathrooms
  • Guests praised the restaurant
  • Guests mentioned game rooms 12 times
  • Guests liked the lobby
  • Guests praised the views

Feedback From Real Customers

Allison Xanthopoulos

Great location, walkable to restaurants and stores Super cute, updated but kitschy feel to this old building The decor is super cute

Fun bar area, and the rooftop pool is perfect for lounging although you may need to fight someone for an actual lounge chair! Also I wish the walkway between the pool and rooftop car was actually usable but it was locked Rooms are cute, bathroom is absolutely tiny, as in, only one person can even fit at a time but also cute

Takiyah Brown

We checked into Graduate Richmond on 8/4/22 to attend a Conference Upon checking in and arriving to the room, we knew it was not going to be the greatest experience The carpet was filthy, the shower curtain had stains and the room just looked old and dated

We cleaned the room ourselves because it appears as if housekeeping was lacking All of the furniture in the room was completely dated and it was just dusty The building appeared completely dated We figured we would be there for only 3 nights, so we attempted to make the best of it Our party had headaches after the first nights stay which leads us to 8/5/22 Our party had headaches all day long When we returned to our room the night of 8/5/22, our carpet was completely wet We all woke up again on 8/6/22 with headaches and it was just unbearable the night of 8/7/22, so we called the front desk to inform Nicole that someone in our party was really sick and we needed to check out a day early Nicole’s response was that we would still be responsible for the cost of the stay No offer to solve the issue, switch rooms or anything So we loaded up and went downstairs to check out I asked Nicole if there was an issue with mold in the hotel and she then stated that she would send an engineer up to our room to inspect It was only after I mentioned mold, Nicole mentioned possibly finding a replacement room disregarding a person in our party was really sick Nicole mentioned that someone would be in touch? Please be mindful of some of these issues mentioned before booking here The hotel hallways are not clean, the carpet is in need of replacement and it smells bad As of this time, no resolve

Hannah Peters

I booked this hotel during the $30 deal and I definitely would not go at the normal prices When we arrived, it took about 30 minutes to get checked in We had to wait for the desk attendant to find a room

The room looked nice when we came in but we soon found there was no way to adjust the thermostat on the wall and the one under the window sill didn’t work well at all There were beads like from a kids necklace and sequins all over the carpet as well as a discarded sock It seemed like it hadn’t been vacuumed The beds were nice and comfyWe also had only three towels and no hand towels or washcloths in a room with two queen beds The soaps on the shower wall, one was missing a spout and was moldy insideWe went up to the pool which was fairly small and a guest was cleaning it out with the net because it was so dirty There were also no chairs! There was one lounge chair and two tables All of which were taken (some of which occupied by employees) There was plenty of space for more chairs there just weren’t any A kid ended up offering us his chair and some people who came after ended up just laying towels on the groundThe game room was fun but most of the games were broken or missing pieces If we had payed any more than we had, I would’ve been mad

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7. Hyatt Place Richmond Airport (3-star hotel)

About this hotel

Set 2.5 miles from Richmond International Airport, this straightforward hotel is also 6.4 miles from the Richmond International Raceway and 10.6 miles from the Virginia Museum of Fine Arts.Low-key rooms have free Wi-Fi, 42-inch flat-screen TVs and minifridges, in addition to coffeemakers and separate living/work areas.Freebies include a local shuttle. There’s also a 24/7 gym and an indoor pool, plus a 24/7 cafe and a coffee/cocktail bar.

Things You Need to Know

  • 9 min drive to the Black History Museum and Cultural Center of Virginia
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the bathrooms
  • Guests praised the restaurant
  • Guests mentioned microwaves 15 times
  • The fitness center has elliptical machines
  • Guests praised the indoor pool

Feedback From Real Customers

Nathan King

Stayed last night and our first room wasn’t even clean or set as towels were still on the bathroom floor and the bed wasn’t made We told the front desk and they gave us another room next door The next room was missing soap, a microwave, a hair dryer, half the couch and the wash cloth had brown stains

The pool was closed, and the bar in the front lobby was missing more than half the advertised drinks on their menu The front desk said they have a hard time getting inventory In the morning, we had house keeping walk right in our room at 9am without knocking There is no “privacy please” door hangers to tell house keeping that you’re still in the room We have stayed at this hotel 4-5 times before, so we were expecting the same high quality that we experienced then But it’s been a few years since our last visit I don’t like to leave negative reviews, but unfortunately it’s the only way to bring about change sometimes The GM needs to deep clean this place and make sure rooms have the advertised amenities, plus house keeping needs to step up This is not the quality you should expect from a HyattGave an extra star as the breakfast sausages were good

Nicole Lynn

Terrible stay! If I could give 0 stars I would Our refrigerator didn’t work, I informed the front desk about it He didn’t do anything nor call to update us about it after he told us he would see what he could do

Just brushed it under the rug All of our food spoiled! Also, our whole stay we didn’t get a room clean He said since we’re not checking out and staying multiple days they wouldn’t clean our room So we had 2 day old trash and same bedding our whole stay I’ve never had a horrible stay anywhere like I did here I really felt like they didn’t care about anything we asked for Stay far away!

Corina Mayo

Checking in is always quick and easy Front desk clerk was nice and friendlyLobby is always maintained and clean just like the hallways

Rooms need a little renovating or tender care as carpeting has a lot of stains and even on the bed sheets Towels are a little rough to the touchShower water pressure is slow Took awhile for hot water to kick in Closet glass door doesn’t shut properly Alarm ⏰️ doesn’t work when you try to set the clock and tv plugs were unplugged Went downstairs to advise front desk clerk to assist as she has been on the phone since we checked in That is why I had to go downstairs in person to ask about the tv She said I had to get another room but she was checking in a group of 5 guests I did say I was there before them She ignored me and continued checking them in I interrupted and asked again what I needed to do She replied, “pack your things up and come back downstairs to get another room”

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8. Omni Richmond Hotel (4-star hotel)

  • Address: 100 S 12th St, Richmond, VA 23219
  • Phone: (804) 344-7000
  • Ratings: 4.2 (2317 reviews) Very good
  • Website : Omni Richmond Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Refined hotel offering lodging with river or city views, plus a sundeck, an indoor pool & eateries.

About this hotel

Overlooking the James River, this upscale hotel is 9 minutes’ walk from the Virginia State Capitol and 2.8 miles from the Virginia Museum of Fine Arts.Elegant rooms offer river or city views, plus HDTVs, minibars and work desks. Suites add separate living areas with pull-out sofas; some have wet bars, minifridges and/or dining tables. Upgraded quarters have access to a lounge providing complimentary breakfast, Wi-Fi and snacks.There’s an atrium restaurant offering Tuscan cuisine, as well as a lounge, an Italian market and a Starbucks cafe. Other amenities include an indoor pool, a sundeck and a gym, plus a business center and event space.

Things You Need to Know

  • Guests liked the beds
  • Guests praised the showers
  • Guests liked the large, clean rooms but some complained about the kitchenettes
  • Walking distance to the Virginia State Capitol and the Governor’s Mansion
  • One of the few hotels in the area with room service
  • Guests liked the atrium restaurant
  • Guests praised the breakfast
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Shelby Fincham

An overall great experience! Everyone was so friendly and service was great When I arrived in the room my mini cooler wasn’t working, I called the front desk and a maintenance man arrived within 10 minutes with a new one Check in and out was easy

The room was clean and beautiful, Starbucks in the lobby Valet was amazing as well Thanks for a great stay, if I need to stay in Richmond again, this is where I’ll be!

Angie Dotson

The common areas of the Omni Richmond are lush and peaceful The room was comfortable and clean We were on the side of the hotel overlooking the highway and enjoyed the view of the river, the trains, and the area surrounding the city

It was nice during the day and stunning at night The location is great Be aware that the parking deck is not associated with the hotel itself, so if you self park is is essentially at least $25 per day vs $30 per day plus tax and tips to valet park If you want to go out expect to pay about $5 per exit in addition to the $25 you’ll pay overnightIf we are back in Richmond, this will be the place we went to stay

Natalia Mesfien

My father stayed here for 7 months on business in my teens and I stayed with him for long periods of time so got to know the workers They are amazing, terrific, perfect especially Stewart he is amazing the best of the best The setup great valet expensive but they are very nice

I’m staying here now again with friends and insisted to come here and so glad I did The restaurant, Starbucks is great and if you are nice at check in they give tickets for free drinks at Starbucks or at the bar It’s a nice location to walk or drive around The restaurant is great and there is a amazing chef and very nice aesthetic There is a Wells Fargo bank across from that Next to the restaurant there’s a store that sells smoothies and açaí bowls All of that it’s amazing love it second home There is also great gym pool etc

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9. Linden Row Inn (3-star hotel)

  • Address: 100 E Franklin St, Richmond, VA 23219
  • Phone: (804) 783-7000
  • Ratings: 4.4 (710 reviews) Very good
  • Website : Linden Row Inn
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Victorian-style hotel set in 19th-century Greek Revival houses offering old-world rooms & suites.

About this hotel

Comprising 7 Greek Revival houses from the 19th-century, this old-world hotel is a 13-minute walk from Capitol Square and 1.7 miles from Riverview Cemetery.The Victorian-style rooms have free Wi-Fi, cable TV and coffeemakers; some have granite bathrooms. Suites are furnished with antiques, and add sitting rooms, decorative marble fireplaces and access to a veranda.Free perks include access to a local gym and a local shuttle service. There’s also event space and a fountain courtyard on the site of a garden where writer Edgar Allan Poe played as a child.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • Walking distance to Preservation Virginia and 1708 Gallery
  • 18 min drive to Richmond International Airport
  • Guests liked the friendly service
  • Guests praised the restaurant
  • Guests mentioned “antiques” 11 times
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Brian Corsi

I have stayed at the Linden Inn on previous business trips I much prefer the classic feel of the Inn as opposed to more corporate options The Inn has a charming and unique feel to it, and the rooms are dressed and decorated accordingly

The rooms themselves are huge in comparison to any hotel in which I have stayed My room had all the necessities – coffee maker, fridge, microwave, iron & ironing board – and was quite charming in appearance The hot water pressure (a personal pet peeve of mine) was excellentI had minimal interaction with the staff, but they were all very polite and helpful in terms of advice on parking and restaurantsThe Inn is located in a very pleasant neighborhood, and is in close proximity to everywhere I needed to beAll in all, a great experience, and one that I will repeat the next time I am in Richmond

Calvin Thumma

The staff was super friendly and very polite The hotel itself is super adorable It’s not as polished as newer hotels chains but the old building is very nice

The beds were comfortable, the restaurant down stairs was yummy The only thing holding this back from being 5 stars was the AC They tell you not to set the AC below 70 due to it freezing the system, so we had ours set to 71 The room never dropped below 77, the high outside for the day was 78 With the being said, we will definitely be back next time we’re in Richmond

Pat Machowski

First time in Richmond Even though we only stayed one night this is one of the best Hotel experiences I’ve ever had The staff are very friendly and knowledgeable

They are more than willing to go out of their way with whatever you need as soon as you check in I talk about atmosphere in my reviews a lot because I think it’s an important component to any location you visit, whether you’re staying the day or for the night Walking into the Linden has the feel and familiarity similar to your own homeI also wanted to mention a member of the staff who helped me out the night I stayed here I couldn’t get the vending machine to work and was about to give up when she called me over and handed me four of her own fizzy drinks, free of charge It might seem like a small gesture to some but was incredibly kind and totally unexpected Where I live things like this rarely ever happen, back up North The people here, and in general in Richmond, are really one of a kind I can’t wait to visit again someday Highly recommended Thanks for a great stay 👍 👍

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10. Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel (3-star hotel)

About this hotel

In a commercial area between I-64 and Highway 250, this casual hotel is 4 miles from Short Pump Town Center mall, 7 miles from Lewis Ginter Botanical Garden and 10 miles from the Virginia Museum of Fine Arts.Unassuming rooms come with minifridges, microwaves and coffeemakers, as well as free Wi-Fi and flat-screen TVs.Parking and hot breakfast are complimentary. Other amenities include a seasonal outdoor pool, an exercise room and a lounge, plus a business center and guest laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 14 min drive to the Black History Museum and Cultural Center of Virginia
  • Guests liked the friendly service
  • Guests praised the restaurant
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

John Piorkowski

Stayed here for 4 nights last weekend of June ’22 for a lacrosse tournament and a trip to Kings Dominion I can’t say enough about the front desk staff, super friendly and helpful The room/bathroom was clean and I would say updated, but I don’t know when it was built

So I will just say it was up to date It had a wall mounted 50 inch tv and the bathroom mirror was a nice touch Also, the location is great It’s close to everything you need because you forgot something, from sporting goods, grocery stores, restaurants and a very nice outdoor mall

Mark Stottlemyer

The only reason I am giving this hotel a two star review is because of the location, other than that it was an actual nightmare To start off our stay here, my family and I got stuck in the elevator with our friends When the elevator finally situated itself and let us out, a woman standing on the floor told us that it has gotten stuck multiple times that day

With that knowledge we went down to talk to the staff at the front door who did nothing about it No closing the elevator or telling guests that the elevator may trap you for a while Saturday afternoon we asked the front desk for towels for the pool We were told there was towels out there already, funny enough there was no towels (of course) So we go back in and ask for more and after having eyes rolled at us someone was sent out with hand towels for the pool My friend was swimming in the pool after all that and got a shard of metal stuck into his toe and the light for the pool came out of the wall and was floating next to the wall Let’s just say that was the end of our time in the pool This experience has made us rethink ever staying in a Holiday Inn again

Jessica Nelson

At this location: Front desk staff when I arrived was great Breakfast is the best of all the chains especially for vegetarians Love the pancake machine

The rooms look pretty new, nicely maintained Love the KeurigIHG: The only thing missing to make this my favorite and the superior chain is access to streaming programs from the TV like Netflix or Amazon

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11. The Berkeley Hotel (4-star hotel)

  • Address: 1200 E Cary St, Richmond, VA 23219
  • Phone: (804) 780-1300
  • Ratings: 4.1 (501 reviews) Very good
  • Website : The Berkeley Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Upscale lodging offering warm rooms with free Wi-Fi, plus a restaurant & conference space.

About this hotel

This sophisticated hotel is a mile from the Museum of Edgar Allan Poe and 3 miles from Virginia Commonwealth University.The stylish rooms feature coffeemakers, complimentary Wi-Fi and cable TV. Room service is available.Amenities include a business center, a restaurant, conference space and access to a local gym. Guest laundry services are also available.

Things You Need to Know

  • Guests mentioned the bathrooms are large
  • Walking distance to the Virginia State Capitol and the Governor’s Mansion
  • Guests liked the large, clean rooms but some complained about the kitchenettes
  • 18 min drive to Richmond International Airport
  • Guests mentioned microwaves 11 times
  • Guests mentioned balconies 18 times

Feedback From Real Customers

Joyce Wible

From the moment we walked into The Berkeley Hotel, we felt welcomed Alfreda greeted us so warmly, I felt like I was staying at a family members house The woman who helped us with checkout was also super nice, but I didn’t catch her name

The hotel definitely has a vintage feel, which my husband and I really enjoyed The room was clean and comfortable and had such a charm to it The location was fantastic We utilized a nearby parking deck and walked where we needed to go; there are a lot of cool places to visit on/near Cary Street We really enjoyed the vibe of The Berkley, and will definitely stay there again when in Richmond!

Mingxing Zhou

My boyfriend and I liked our stay here We arrived here on Tuesday and stayed for a night I have a service dog with me so the front desk lady got me a corner room which is quite spacious

The room is clean and neat Bathroom is huge The bedding was very comfortable too It’s nothing like a motel I was on a road-trip and definitely experienced what a motel is like This is way much better than a motel… Berkeley may be a bit old but is totally comfortable The location is good too Many restaurants close by We had no issue finding street parking here during our stay

Laurie

My husband and I stay in Richmond 2 or 3 times a year Just stayed in the Berkeley Hotel for the first time We will definitely be back

The woman at the front desk was helpful and courteous We were allowed a very early check in with no problemsThe location is great – close to restaurants and shops Within walking distance of the riverThe room was clean and the shower had plenty of water pressureSome of the fixtures were slightly worn, so I did not rate the hotel as 5 out of 5, but that would not prevent me from booking this hotel again

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12. Courtyard by Marriott Richmond West (3-star hotel)

About this hotel

This straightforward hotel is 3.8 miles from the Lewis Ginter Botanical Garden and 4.5 miles from the Virginia Museum of Fine Arts.Contemporary rooms offer free WiFi, desks, flat-screen TVs with premium cable channels and coffeemakers. Suites add separate living areas and minifridges.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include a seasonal outdoor pool, an exercise room and free on-site parking.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 10 min drive to Lewis Ginter Botanical Garden
  • Guests praised the friendly service
  • Guests mentioned lobbies 15 times
  • Guests liked “Bistro”, mentioned 10 times in reviews
  • Guests praised the outdoor pool

Feedback From Real Customers

Jacqueline Cheng

Very nice front desk staff and lobby felt clean The hallways do smell like smoke a bit, but rooms are smoke-free The rooms themselves felt a bit dated

The first floor is ground floor, so expect that there may be some dead bugs around windowsills We did find a spider on our ceiling, but “they kill other bugs”Very small fitness room, but at least there was one! Great mirror wall and water dispenser there with clean towels The location is good as long as you have a car It’s near shopping plazas and retail food chains but not walkableOverall a good stay, but you kind of get what you pay for

Hannah S

So so pleased with this hotel! Stayed for one night while passing through town with a toddler and a dog The hotel was clean and updated, the staff were extremely friendly, the room was quiet and had a balcony so I could easily see my car, and the pool/courtyard space was especially lovely It was in a nice part of town and I felt very safe

Will definitely stay again when in Richmond!

Frank H

They have a nice small commons area, complete with a bar that serves breakfast and a light dinner Rooms are small but adequate, I liked the pull out desk and sliding door to a small patio From what I could determine, there was no complimentary coffee in the lobby but during meal times they do sell Starbucks

I am not a fan of the surrounding area but it was easy to get on and off the road making it a quick drive to a restaurant or to the Interstate Service was friendly and the room/area was clean

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13. Residence Inn by Marriott Richmond West End (3-star hotel)

About this hotel

Off I-64, this relaxed extended-stay hotel is 3.6 miles from the University Of Richmond and 3.9 miles from the Lewis Ginter Botanical Garden.Warmly decorated studios come with full kitchens and free Wi-Fi, as well as pull-out sofas, desks and TVs with premium cable channels. Some offer patios and/or fireplaces, and suites add separate living areas and additional TVs.Freebies include parking and grocery delivery service, plus hot breakfast, and weekday receptions with snacks and drinks. There’s also a seasonal outdoor pool and a gym, as well as a convenience store, a business center and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the kitchenettes
  • 8 min drive to Lewis Ginter Botanical Garden
  • Guests praised the service
  • Guests mentioned pools 13 times
  • The fitness center has weight machines

Feedback From Real Customers

Barbara Thumann-Calderaro

We just came back from our vacation This was the 3rd time we stayed at this hotel and we’re quite disappointed Is it under new management because it’s not Marriott standards anymore? Lacking utensils, a few big stains on the rug, no propane for the fire pit and the pool was closed after a few pieces of glass was found nearby for “cleaning” but it was never cleaned or reopened in 2 days

We’ve always enjoyed this hotel because of the outdoor pool and fire pit and thought being there July 4th would have been fun

Britt Hendrix

One word: WENDY It was like having a personal concierge She went above and beyond

My room’s AC wasn’t working and she personally made sure I got a nicer room and even delivered ice to me when I asked where to get it She smiled, was sympathetic, and as a Marriott ambassador I can say she is top 1% no doubt She is a better employee than those in five star resorts I’ve visited, even all inclusive ones I’d come back just for her

Yv H

The location does not match what you see on the website The staff is wonderful but the exterior needs an upgrade and the rooms have a decent appearance upon entry but that’s as far as it goes The rooms need much more of an upgrade than they have received so far

The prices are way too high for this location Very disappointing for a Marriott, I would not stay there again

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14. Hampton Inn & Suites Richmond/Glenside (3-star hotel)

About this hotel

Less than a mile from Interstate 64, this modern hotel is a 6.3-mile drive from the Virginia Museum of Fine Arts.The streamlined rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels and coffeemakers. Some have microwaves and minifridges, while suites add living areas and pull-out sofas.There’s a gym and a seasonal outdoor pool in addition to the free daily hot breakfast (on-site) and weekday breakfast bags to go. Other amenities include a business center and 2 meeting rooms, plus free parking.

Things You Need to Know

  • 8 min drive to Lewis Ginter Botanical Garden
  • Guests praised the friendly service
  • Guests mentioned “omelettes” 27 times

Feedback From Real Customers

Jacob “Jed” DeGroote

This review is more for the customer service than the stay or facilities I left a nice pair of nice sunglasses and didn’t realize it until 3 weeks after my stay I thought I had just lost them, but didn’t know where

I called, a rep asked me to describe the lost sunglasses, confirmed they were in the lost and found, and offered to have them shipped to me I paid the postage, emailed them the label, and got my shades back a few days later Thank you!!The hotel was nice place to spend a few days while my son had a swim meet in the area Please staff, decent breakfast early in the morning, and nice desk area in the room that made it easy to do some zoom meetings

Morgan C.

I wish I could leave ten stars! This location is fantastic- ample parking, extremely clean, beautiful interior and best of all above-and-beyond staff like Merry Roseme Everyone we interacted with was wonderful, but she really made sure we were happy and enjoyed our stay at the hotel We will only stay at this hotel from now on when in Richmond (which is often)

Oh, the round-the-clock coffee and great breakfast spread in the morning were also much appreciated!

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15. Fairfield Inn & Suites by Marriott Richmond Innsbrook (3-star hotel)

About this hotel

Just off I-64 and 7 miles from the University of Richmond, this casual hotel is 10 miles from the Virginia Museum of Fine Arts and 11 miles from Richmond International Raceway.Straightforward rooms offer free Wi-Fi, desks and flat-screen TVs, as well as coffeemakers, minifridges and microwaves. Suites add separate living areas with pull-out sofas.Freebies include hot breakfast, coffee in the lobby and parking. Other amenities consist of an indoor pool, a fitness room, a picnic/BBQ area and a business center.

Things You Need to Know

  • Guests praised the clean rooms
  • 14 min drive to the Black History Museum and Cultural Center of Virginia
  • Guests mentioned the service is friendly

Feedback From Real Customers

Amy Shughart

All the staff was so friendly and very helpful! They treated our dog Princess like royalty 😉 The room was a decent size and clean The body wash, shampoo and conditioner in the shower was a nice touch The breakfast was a decent variety- the egg quiche was delish

Pancakes or waffles would be a nice addition We would definitely stay here again!

Mike Meachem

The staff was okay except for the young lady who is on Sunday morning She was the best! The manager left a great deal to be designed I ran into a problem I called several times but I never ever spoke with her I felt terrible because I had to go to customer service and that issue is still pendingGood morning breakfast lady was beyond great she was a wealth of information and totally competent

Did I mention the young lady that was on Sunday morning was the best I hope my auntillary concern gets worked out because that would move this rating from better than okay to pretty good

Kylene Lovell

I stayed here with my 80 year old grandmother We found an adult, mature bedbug on one of the beds I killed it and took it to the front desk, and my concern was dismissed

The clerk offered to change our room, which was nice, but he moved us into the room next door that shared a connecting door As we were packing up to move rooms, I found about 8 more, smaller bedbugs under the pillows and in the bedding I went back to the clerk and told him there were quite a few more- he thanked me and said nothing else If my grandmother had been able to, we would have left immediatelyThe next morning, the cleaning staff had NOT been made aware of any problems ans they were going to cycle the room like there was nothing wrongDo not stay at this hotel, they do not take cleanliness or customer concerns seriously

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16. Best Western Plus Governor’s Inn (3-star hotel)

About this hotel

In a residential area off US-60, this laid-back hotel with a redbrick exterior is 8 miles from both the 1920s Byrd Theatre and the Victorian-style Maymont estate.Warmly decorated rooms feature free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Some upgraded rooms add whirlpool tubs. Suites have separate living areas with sofabeds.Hot breakfast and parking are complimentary. There’s an outdoor pool, a gym and a business center.

Things You Need to Know

  • Guests mentioned the rooms are large
  • The rooms have refrigerators
  • 14 min drive to Byrd Park
  • Guests praised the friendly service
  • Guests praised the breakfast
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Caleb Greene

The good: This is an older hotel, and it shows its age, but the bed was comfortable, linens were clean and no stains, AC did the job, water pressure in the shower was incredible Breakfast was good; the make your own waffle thing is pretty neat and the lady manning the breakfast was friendlyThe bad: The bathroom was not clean

The toilet seat was up with dried urine clearly visible on the underside of the seat I had sanitary wipes with me, so I just cleaned it myself Since I was cleaning the toilet, I started just wiping down the whole bathroom The tub was also in need of a real scrubbing, leaving residue on my wipes The shower head had lime scale that should be removed The sink faucet was broken in a way that it sprays water forward The floor had a handful of hairs Honestly,, I should probably give a 2 just bc of the bathroom I didn’t need it, but the microwave was also dirty insideOdd: There was no ice machine in the building, but there was the old standard hotel ice bucket in the roomI waffled on leaving a review, but when I checked out, no one asked me how my stay was, or if I had any feedback So, here it is

Karen C

Hotel is tired and in need of renovations Carpet was so dirty I had to wear my sandals when in the room Dark hairs on the wash cloths and shower wall

House staff was rude when I asked for clean cloths Bd was extremely soft Room was noisy from guests outside who were drinking and smoking just below our room Fro t desk staff were very pleasant

Miriam Silver

Avoid this one Lovely lovely staff, truly, BUT dirty rooms Not upgraded Bugs in sink, leftover peoples dirt and wrappers on floor

Not vacuumed Likely not sanitized AND gave us key card but walked into someone else’s room during day when they were sleeping or whatever Not our room EGads It was dark People there Mistakes, yes, but all told, extremely difficult experience Borrowed sheets and blankets from local friend, afraid of whatever in the room Sheesh Not confident on Best Western Really didn’t want to give any stars Dark dirty drab old rooms

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