16 Best pet friendly hotels in Riverdale, GA (2022)

Nicole B

I have never actually stayed at this hotel but I park my car here regularly when I’m going out of town The property feels safe and well cared for But the customer service has Always gone above and beyond

Sheri at the front desk always has a bright smile and positive attitude But, on top of that, she goes out of her way to be helpful She showed me that I save money booking directly through the hotel versus using the app And today, she and the morning team went above and beyond to help me catch the morning airport shuttle One person, who wasn’t even a front desk associate, ran ahead of me to punch in the parking lot code so I could drive right through The shuttle driver waited for me and pulled around so I could hop on If this is the kind of service they provide for someone just parking there, I can only imagine the service their guests receive

Janelle Watford

Long story, short: there’s a lot of hotels in the area, just stay somewhere else unless you want to deal with subpar housekeepingFull story: I stayed here last week, in town for a conference I had an early flight and arrived to the hotel around 8:30am

I have the Marriott app and received a notification to check in early 2 days prior The app lets you put what time you expect to arrive and I put 8am When my flight landed, I called the hotel to confirm my room was ready and that I’d be able to check in I had only gotten 2 hours of sleep and was ready to lay down and take a nap I called three times and couldn’t get through It just rang and then hung up I eventually got through and the woman confirmed that she saw I checked in with an arrival of 8am and that my room was ready When I got to the hotel, the gentleman (who drove the airport shuttle but was now at the desk) said that I would have to pay the early check in fee of $75 No where was that stated in writing, at no point when I checked in on the app did it give me a warning that I would have to pay an additional fee Because I was so tired and didn’t want to sit in the lobby until noon, I just agreed to pay it But if you already have rooms that are available and don’t require any additional work by housekeeping I think the fee is unnecessaryWhen I went up to my room, the elevator floor was dirty and had a roll of toilet paper in it In my room, the shower was not clean I went back downstairs and asked for another room It took awhile for the woman to find another available room but she was nice and apologetic which I appreciated it (young lady with black braids)When I got to the next room, it wasn’t better Again, the shower was not properly cleaned There was some hair in it At this point I was just exhausted and got out my cleaning wipes and wiped down the shower myself I wiped down everything in the room just to be safe Later on, I noticed crumbs on the carpet so it looks like the room was never vacuumed either or at least not thoroughlyThat afternoon I was preparing to take a shower and realized I was missing wash cloths, hand towels, and a bath mat Only had 2 bath towels I called the desk and I had to go downstairs to pick them up Bathroom was also missing a wastebasket The room overall needs some updating and repair The shower door was slightly broken tooUnfortunately, I have a friend who also stayed in a different room and had an even worse experience with her room So it wasn’t just meThe positive: Upon checking out, the woman at the desk was so pleasant and friendly Kudos to her (I think she works the night shift)

V P

DO NOT STAY IN ROOM 114 IT SMELLS LIKE URINE IN BETWEEN THE DOUBLE BEDS BY THE NIGHTSTAND IT SMELLS TERRIBLE IN THAT ROOM

THAT SMELL WILL NEVER GO AWAY The rooms are dirty Housekeeping should clean counter tops and surfaces and not leave dirty streaks everywhere There was NO SHAMPOO OR CONDITIONER IN THE SHOWER DISPENSER SO I HAD TO USE A BAR OF SOUP TO WASH MY HAIR NOT GOOD The floors are greasy and slippery pretty nasty The workers are nice and accommodating when you need assistance Beds are comfortable pillows are comfortable and just right Pool was nice