pet friendly hotels in Sachse, TX

1. Hilton Garden Inn Dallas/Richardson (3-star hotel)

About this hotel

This modern hotel, showcasing an extensive art collection, is a 2-minute drive to the intersection of US Route 75 and President George Bush Turnpike, and 4.5 miles’ drive from Plano.All rooms and suites offer chic decor and custom-designed beds, plus flat-screen TVs with premium cable channels, microwaves, minifridges and free WiFi.A cooked-to-order breakfast is available (fee) and there’s a casual restaurant with a covered terrace for al fresco dining, as well as a 24/7 convenience store. There’s also a fitness center with a cardio theater and free weights, an indoor saltwater pool, a whirlpool tub and an outdoor sundeck.

Things You Need to Know

  • Guests liked the rooms, which have TVs
  • 6 min drive to the Heritage Farmstead Museum
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Scott Lunder

Hotel is fine if it’s your last resort to stay somewhere Staff and polices are pretty horrific As a diamond member I get breakfast for free each morning at Hilton Garden Inn’s but not at this hotel for whatever reason

I ask the front desk for my breakfast vouchers and they told me they just don’t do that at this hotel for diamond members but I could use $20 towards breakfast or the pantry since I was staying 2 nights Would have been nice to know that before booking…I then spent $24 at the pantry on Saturday night I go to checkout Sunday morning and my bill is $14 for food I told them it should be $4 as I spent my $20 towards the pantry They then tell me I have to use $10 on night 1 and $10 on night 2 as it can’t be combined for the stay Would have been nice to know that before I checked out! I told the front desk I stayed at a Waldorf and when I had food and beverage credit they allowed me to use it all on one day, so how was I suppose to know it couldn’t all be used at once Their response was “this is just our policy” They should probably communicate that at any point The staff poorly communicated everything during my stay Definitely wouldn’t have booked this hotel if I knew this Many things in life aren’t certain, but I can assure you I certainly won’t be returning to this property

Courtney Kalb

I had a room that was not as clean as I would have liked staying at a Hilton hotel – and thankfully I left a review and the staff fixed my room while I was gone for the day They also left some snacks for me and a note letting me know I could contact the manager if I needed anything else I appreciate the customer service and the staff working to make my stay better

I will definitely be back again and appreciate the hospitality and care

Clayton Cummings

This was our 3rd stay here, and possibly our last Nice, clean rooms But they no longer replace towels, linen or toiletries unless you put in a request

There is no discount for this either The whole place smelled like sewage and we were never given an explanation for it 4 days, same stench Elevators sounded like they were falling apart Last day there, 1 of them was out of orderStaff were friendly, but not like most places Check-in involved asking for my ID, inserting my card for incidentals, and her handing me my room keys while saying “elevators are over here” Check out was “Checking out? Thank you”That was all we got this time Actually a bit disappointed in the hospitality Could have saved a good bit of money for that, or stayed in a more welcoming hotel, like The Staybridge

2. Hilton Richardson Dallas (4-star hotel)

About this hotel

Set in a business district, this upscale hotel in a redbrick tower building is also 8 miles from the high-end shops of Galleria Dallas mall and 16 miles from Downtown Dallas.Modern rooms come with free Wi-Fi and flat-screen TVs, plus minifridges, coffeemakers and pillow-top mattresses. Upgraded rooms add iPod docks and microwaves. Suites feature kitchenettes and separate living areas.Parking and an area shuttle service are complimentary. There’s a refined restaurant, a sports bar, an outdoor pool and a hot tub. Additional amenities include a 24-hour gym, a business center and 15,000 sq ft of meeting space. Breakfast is available for a fee.

Things You Need to Know

  • 6 min drive to Dark Hour Haunted House
  • 15 min walk to nearest transit
  • Some guests complained about the air conditioning and the kitchenettes
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 48 times
  • Guests praised the views
  • Guests liked the outdoor pool

Feedback From Real Customers

Warren Brown

Not really a 4-star hotel More like a 3-star hotel with a pretty lobby/bar area Parking should have been covered or valeted for $14/day, but is just a self-park lot around the building

Firm mattress and weak air conditioning In-room TV was large but didn’t work very well The TV guide didn’t function and all the channels were labeled incorrectly It also had a hard time turning off Some noise from the DART train Toilet paper was thinner than my dreams of being a pro athlete Elevators are pretty run down too Good deal for the $60 per night special rate we found, but mediocre for the $74 w/parking + tax and fees Good location for our trip that had drives to Plano, Dallas and Addison, but probably wouldn’t book again Most staff and guests didn’t wear masks

deanna bolanos

After being on the road for 7 hours straight, found out my children which are in Mexico were not able to board their flight With that said I had to spend the weekend in Dallas, TX I was tired and was scared to not find a clean and reasonable hotel

I stopped at one of the Hilton locations and called the reservation line from out in the parking lot The young man that answered the phone was so helpful, kind, and pleasant to speak to He demonstrated empathy towards my situation He was able to work with my budget and helped me with a reservation at the Hilton Richardson location were I was able to get a room for the weekend at the budget I had in mindIf I could rate my stay at the Hilton Richardson location any higher I would definitely do so I knew from the moment I walked in my money was well spent When entering their facility you can definitely see it is clean, pleasant and their employees are just amazingThis facility had a computer available for me to be able to work on my college classes, and the lady upfront was able to assist me in extending my check out at 1pm (instead of 11AM) with no additional fee since my kids will be flying into Dallas Airport late evening She also informed me that I am able to stay in the lobby for however long I need to after I check out Which is really helpful since I would have to find where to kill time since the weather does not permit to be in my vehicle for long period of timesMy experience has been overall satisfactory, and know for sure moving forward, Hilton will be my place to stay at

Stephanie Teague

Staff was nice but overall this hotel is poorly run Rooms weren’t ready at 3:00 check-in because they were still being cleaned Many of the rooms wreaked of cigarette smoke, AC inside the rooms was broken all weekend and elevator wait times were way too long

The AC worked in common areas of the hotel and aside from cigarette smell in many of the rooms the rest of the hotel appeared well maintained and fairly clean While I won’t be returning to this hotel, most of these issues can be easily fixed so hopefully hotel management will step up to ensure future guests have a much better experience than we did

3. Holiday Inn Express & Suites Plano East – Richardson, an IHG Hotel (3-star hotel)

About this hotel

Off George Bush Highway, this straightforward hotel is 2 miles from both Downtown Plano and Spring Creek Nature Area. It’s also 3 miles from Prairie Creek Park.The casual rooms offer free Wi-Fi, flat-screen TVs and minifridges, plus sofabeds and en suite bathrooms. Room service is available.There’s a complimentary breakfast buffet. Amenities include a heated indoor pool and a fitness center.

Things You Need to Know

  • Guests praised the clean, large rooms and the beds
  • 5 min drive to the Plano Station, Texas Electric Railway
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Starrla Lares

Stayed at this hotel last weekend I’m giving it 2 stars because it was not terrible but let me tell you, it was not great either First off there was some sort of high school basketball game so the hotel was booked with large groups of teenagers who were running and screaming in the hall, well past 10pm

(I actually needed to go to bed at 9 so I could get up at 5 the next day) I went down to the reception desk and the gentleman there was actually very empathetic when I asked to be moved to another room because of the noise I had to be moved twice though, which took 45 minutes of going to the desk, and shuffling my stuff from room to room I asked if this happens a lot, and he said “yeah when they have a game, I move people a lot, but normally they quiet down by 11 Well 11pm is great if you don’t have to get up early No efforts were made to keep the them quieted down No one talked to the coaches, basically the noise was pushed off as my problem to deal with instead of dealing with the source There was also a pretty large gap underneath the room doors which let in a lot of noise Some hotels have a double door set up, to keep noise out, this hotel does not On another random note, the water in the showers doesn’t really get all that hot I also called back a few days later to ask why my $50 deposit hadn’t been returned and the woman who answered the phone was really pretty rude She didn’t even say “You’re welcome” when I said “Thank you”The good was though that the first receptionist was kind and empathetic, and also the room was clean and the bed was comfortable, and provided some basic soap and a makeup remover towelette Breakfast was basic but good, and the omelets tasted freshWhen you stay at a hotel for travelling a good night’s sleep is really the most important thing you can offer your guests I would recommend that his hotel take some actions to rein in the noise levels at night (and yes 11pm is too late) Talk to the coaches or parents, or maybe book them all on the same 2 floors and put other guests on the other floors Something can be done!

Jamie Rudek

Although the room was clean, the manager was rude and unhelpful I called to get a price for a room and asked if the pool was open and working and was told they were booked When I asked about booking it online (since it showed availability) I was cut off and told they were fully booked

This was one of the only hotels with an indoor pool and we were looking forward to letting our 3 year old burn off some energy since we had been in the car for 600 miles Upon check-in I asked if the pool was open again and was told yes We got in our suits and down to the pool to find no towels, not a big deal I went to the front desk to ask for some and had to wait for someone to greet me, it was the manager again She informed me they were out of pool towels but gave me some bathroom towels (never mentioning the pool condition) it was freezing!! My son was so disappointed 😞 We went back to the room (he almost slipped just outside the pool area since there wasn’t any carpet) and I called the front desk The manager then informed me that the heater was broken I tried to explain that would have been nice to know prior to getting my son’s hopes up but again was cut off with a short apology I was frustrated with the lack of willingness to help or even listen, the cold pool, and the cold breakfast the next morning After calling corporate, I was told they could give me some points to compensate but they would not be available until Monday (this was on Sat evening/Sun morning) When I informed them I was traveling and would be home on Monday and would not need the points, I was informed that’s all they could do I was highly disappointed and will not be returning to this or any Holiday Inn

Amanda Lomonaco

We arrived prior to the 3 o’clock check in time but they said give them 30 minutes and they would have the room ready for us When we got check in and got to our room, it smelled like wet dog The front desk clerk apologized and got us checked in to another room

Our reservation was for 4 people, the room was stocked with 3 towels so we called down to the front desk to request more towels We never got a response so we had to go down and get more towels The front desk doesn’t have a bell or anything to notify the staff that someone is waiting so you are often waiting for a period of time for someone to comes greet youThe pool was frigid The kids swam but even just sitting watching was coldThe water pressure of the shower is horrible and the sink took forever to drain Brushing your teeth was a nightmareBreakfast was mediocre at best No make your own waffles or pancakes (we stayed Friday and Saturday) and both days the hot items were eggs and sausage One day links the other day pattiesThe front desk staff were pleasant but not very customer service oriented It seemed asking for something was putting them out Housekeeping staff were friendly but rooms could use a little more attention to detail when it comes to cleaning There were skittles and dental picks left in the room from a prior tenant (in window sill and behind trash can)

4. Home2 Suites by Hilton Plano Richardson (2-star hotel)

About this hotel

Set in the countryside, this casual, modern hotel is 3 miles off the I-75, 4 miles from Spring Creek Forest Preserve and 5 miles from Hawaiian Falls Garland.The relaxed rooms feature free Wi-Fi, flat-screen TVs, and kitchenettes with full-size fridges. Upgraded rooms add separate dining and/or seating areas.Breakfast, beverages and parking are complimentary. Other amenities include an outdoor pool, a gym and a business center. There’s also a snack shop, and a patio area with a BBQ and a fire pit. Pets are welcome; fees may apply.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 7 min drive to the Plano Station, Texas Electric Railway
  • Guests praised the service
  • The fitness center has weight machines and free weights
  • Guests praised the outdoor pool

Feedback From Real Customers

Monica Lopez

We recently stayed and let me tell you Amazing from walking into the building you could smell the clean! We are a family of 5 and rooms are very nice and spacious EVERYONE had a place to sleep Rooms VERY clean Bed comfy especially the sheets 💗 pillows a little to flat for me, but I double mine up and slept like a baby

The rooms and hotel very nice and cold! We are a baseball family and I needed to do some laundry and loved that they had a laundry room on the property The pool…salt water pool! We also grilled burgers out in the patio area very nice! Breakfast crew always made sure everything was refilled and there was plenty for everyone The staff was very nice, helpful and accommodating! I’m not sure of her title with the company, Ms Christmas was a boss to me anything I needed she took charge to help me and always made sure we were good We stayed a total of 3 nights and would definitely recommend this hotel

Chris Robinson

This place is awesome!! It pet friendly which was totally hassle free with our service dogs The hotel is casual and very relaxing Our suite was the perfect size with a nice view and VERY CLEAN!!!! The staff is very friendly and accommodating!! All that and I just got here!! I’ll post a follow up after we leave Sunday morning!! Looking forward to a productive and very relaxing weekend!!

Marlene Andrade

This was a nice hotel! The breakfast was great 10/10 the pool was also quite decent just to many people but it wasn’t a big deal! I love the room the bed was comfortable and I had an awesome stay I will probably be visiting next time! I love Hilton Hotels a nice price, nice stay, nice everything I recommend for any person visiting the Plano or Dallas of Texas

I love it!

5. Holiday Inn Express & Suites Garland E – Lake Hubbard I30, an IHG Hotel (2-star hotel)

About this hotel

Overlooking Lake Ray Hubbard, this modern hotel is just off the I-30, and 7 miles from both Audubon Park and Celebration Station amusement park.Featuring microwaves, minifridges and coffeemakers, the bright rooms also come with free Wi-Fi and flat-screen TVs. Upgraded rooms include pull-out sofas, while suites add separate living rooms, and balconies with lake views.Complimentary amenities include a hot breakfast buffet and parking. There’s also a 24-hour exercise room and an outdoor pool, as well as a convenience store and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the beds
  • The rooms have TVs and microwaves
  • 5 min drive to Windsurf Bay Park
  • Guests liked the service
  • The fitness center has elliptical machines and free weights
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Stephen Hester

I stayed here recently in conjunction with a training class that I was conducting It was my first stay and this hotel and the first in a long time at any HIE It’s a nice hotel; modern and comfortable

The hot breakfast (it was actually hot) was the best I’ve had at any comparable hotel in a long time No frozen pastries!The room decor is not what you would expect in a hotel Colorful but not too bright and plenty of lighting Bathroom lighting still leaves something to be desired That’s no big deal for me but could be a problem for anyone trying to do their hair and makeupOverall, the staff and facilities were excellent and I’d have no qualms about staying here again

Karl Boss

Had a great stayLove the food options with in walking distanceEasy on and off the freewayStaff was very fun and friendlyAs a former maintenance director in building engineer, I do nitpick everything about a building

I feel that they should spend a little bit more time and effort in a few more dollars to pick some of the repairs in the rooms in common areasThere are a series of things that could be done that cost a few dollars but in the long term saves money and has a happier customer returnPool was clean which is kind of rare these daysThe breakfast options aren’t that bad You get some pancakes, biscuits and gravy sausage and things of that natureTo be honest with the location that it’s at, you’re a few minutes from downtown close to Rockwall with all some great shops and things to do You’re right there at the lake with great ample parking By the way, The dollar you spend is worth spending it there You’re going to get your money’s worth out of your stayWe will stay there again

Mari Paez

Had to cut my stay short Originally it was three nights, I stayed one only The drain in the bathroom was broken, I had to manually lift it up for the water to drain

The night time employee at the front desk couldn’t leave his post so it had to be resolved the next day The A/C was at 81 degrees all night long Some elevator buttons were broken The mini fridge had an ice cream from the last guest and wasn’t cooling properly To wrap up, the hotel is way too overpriced for what it is The next day, the daytime front desk employee was very courteous and gave me a discount for the troubles The maintenance employee was very nice and helpful as well

6. Holiday Inn Dallas – Garland, an IHG Hotel (3-star hotel)

About this hotel

This contemporary hotel is a 4-minute drive from Hawaiian Falls Waterpark and a 12.7-mile drive from Lake Ray Hubbard.The modern rooms come with desks and flat-screen TVs, plus minifridges, premium cable channels and coffeemakers. There’s also free WiFi and high-pressure showerheads in the bathrooms, while kids 19 and under stay free with an adult. Suites add separate living spaces with a pull-out sofa, plus a kitchenette with a wet bar.Amenities include an American bar and grill (where kids 12 and under eat free), an indoor pool with a hot tub, and a fitness center, as well as event facilities and free parking.

Things You Need to Know

  • 6 min drive to Hawaiian Falls Garland
  • One of the few hotels in the area with room service
  • Guests liked the friendly service, which has a concierge
  • Guests mentioned bars 15 times
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Karmyn Ward

This was a very nice Holiday Inn The beds were just a tiny but uncomfortable at first, but that’s just because it was not quite a plush as mine is at home Everything else was great

It was very clean, very nice bedroom and bathroom, great TV, very friendly staff, and was in a nice location The room was a very nice size too There was also a nice view out of the window, since it was not right next to another building either

Keicha Clayton

My husband and I stayed 2 nights and that was a long 2 nights The air was broken the first night I did let the front desk know we waited hours and hours until we went down to the front desk to see what was taking so long only too find out it was a shift change and the previous clerk never mentioned it to person taking over or contacted maintenance

The bed was super hard and very uncomfortable We tossed and turned the whole night So I definitely will not stay here again Waste of $200

Charles Manning

The room i had was a fairly large and it was clean The bathroom was spacious and the shower gets hotDownside to the room, it was on tge freeway side so it was noisy until about midnight when traffic finally lessend for the night

The bed, i think the floor would have been softer than the bed Tge hallway always has a funky food smell to itThe staff was nice and always courtious If the bed was not so bad the place would get a higher rating

7. La Quinta Inn & Suites by Wyndham Garland Harbor Point (2-star hotel)

About this hotel

A 1.8-mile drive to Windsurf Bay Park on Lake Ray Hubbard, this modern and colorfully decorated hotel is also a 15.2-mile drive to central Dallas.Free WiFi, plus coffeemakers, pillow-top mattresses and flat-screen TVs with HD channels are included in each contemporary room. Upgraded rooms are equipped with microwaves and minifridges, while suites offer separate sitting rooms with sofabeds. Kids 18 and under stay free with a parent or grandparent.There’s an indoor pool with a hot tub in addition to a fitness center and free continental breakfast. Amenities also include a guest laundry room, meeting facilities and complimentary parking.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 8 min drive to Duck Creek Greenbelt
  • Some guests disliked the beds
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Ted Ziegenbusch

Walls seem a bit thin Heard a lot of people coming and going between 10pm-1am in the hallway Also, could hear the television and conversations right next door loudly at 8am

Window coolers have a thermostat and go on and off all night during this heatwave Kind of funny as these were popular coolers in the 1960s Nice room and bathroom with microwave and a refrigerator and coffee maker Breakfast was adequate with a waffle maker, cereals, juices bread and coffee Although, help needs to do a much better job of watching food supplies Both days we ran out of coffee and had to ask multiple times for replacement coffee Wait, wait, wait Ran out of coffee, waffle batter, yogurt, milk and cereal bowls the first morning by 8:00am Two of those were never replenished an entire hour later when the kitchen closed Several of the visitors were unhappy about the lack of any attention to our needs at breakfast Overall, an okay property The noise from dogs barking in the hallways (pet friendly) was also a mild irritation Best assets were proximity to the nearby lake and nice rooms, beds and shower

Shawn Pickett

Room was clean and bathroom was very clean and nice At first I thought there was no closet but it was behind a giant full length mirror Our particular room was supposed to have 2 queen beds but only had one plus a fold out couch bed

Another small annoyance was there was no regular coffee packs in our room or coffee cups There was only decaf and regular thin plastic cups in the bathroom

Dianna Story

The place is dirty for starters Open pet policy means they don’t have any pet free rooms The toilet was broken in the ground and the smell of urine came strongly through the floor constantly

Surfaces were dirty The breakfast consisted of bread you had to toast yourself on a convection oven that was never plugged in, during a 3 night stay Eggs bland and overcooked Sausage links Waffles you have to make yourself and they were out of batter every time I went That’s it No other meat no gluten free options, cereal but only room temp water No cups other than small water cups It was so dirty Couldn’t eat there due to how dirty it was Disorganized and sloppy Multiple people complaining Terrible smelling carpets and unit was overwhelming My husband has an asthma attack, my son and i had allergic reactions to the heavy dog dander in the room It was so unpleasant They did nothing to rectify the situation They charged me for an extra 2 nights and didn’t return that money until 3 days post returning to my home state Then after I complained I reviewed email stating I was being refunded and that housekeeping came by and offered a new room And that we declined That infuriates me because it never happened This place was awful I would not stay here again if my life depended on it I stay in Texas sometimes 10 times a year and it’s my home state I received no refund as of yet, and I don’t expect I will I feel totally sad that this place looks and sounds great, especially the free breakfast but it turns out to be terrible Oh also the trash bin on the 3rd floor by the elevator was piled high with trash all three days No housekeeping was done on that floor And the elevator smelled of urine Just all around don’t go here

8. Hyatt Place Dallas/Garland/Richardson (3-star hotel)

About this hotel

This modern hotel is 1.2 miles from Hawaiian Falls Garland water park, 8 miles from Southfork Ranch museum and 9 miles from Charles W. Eisemann Center for Performing Arts.Contemporary rooms have free Wi-Fi, flat-screen TVs, separate seating areas and pull-out sofas.Parking is free and hot breakfast is available. There’s also an outdoor pool, plus a cafe-bar with 24/7 dining. Additional amenities include an exercise room, a business center and 12 meeting rooms.

Things You Need to Know

  • 4 min drive to Hawaiian Falls Garland
  • Guests praised the restaurant
  • Some guests complained about the bathrooms
  • Guests mentioned microwaves 15 times
  • Guests mentioned lobbies 17 times

Feedback From Real Customers

Mitzi Colbert

Room was dated, not clean, visible carpet stains, used soap and hair in shower, dead roach smashed on the side of the TV mantle Hot water and water pressure were minimal Many people in our party complained about it

Bed was comfortable but I was afraid to sleep in it If I wasn’t here for a family reunion and everyone wasn’t staying here I would definitely never choose this hotel Staff was nice and informed, breakfast was hot and the eating area seemed clean The location is the best thing about it I however do not recommend

Kamirra Logan

My mom wanted to give it 2 stars because she said it wasn’t the typical Hyatt place and the rooms needed to be renovated, but I’m giving it 3 stars because I’m not that picky I thought it was a nice stay especially with the discounted price we were given from hotelscom

The room was pretty spacious We had 2 queen beds and a little sitting area that had a couch and a desk The mini fridge appeared to be leaking and broken at first but it turns out that housekeeping turn it off after cleaning the room If this is the case for you there is a knob on the inside that you can turn to turn it back onThey serve breakfast in the mornings and the place is pet friendly (or dog friendly I should say I don’t know if other pets are allowed) Sure the rooms and maybe even the hallways could use some updating but if looks don’t bother you that much it’s not that bad

Kevin George

Decent hotel that serves hot breakfast The hallways and common areas were clean My room though, needed some updates

The door appeared water damaged The carpeting needed some cleaning The TV, for some reason, kept telling me that it was “temporarily unavailable” and wouldn’t show anything Staff was friendly and nice though and the room was pretty large

9. DoubleTree by Hilton Hotel Dallas – Richardson (3-star hotel)

About this hotel

A 3-minute drive from Highway 75, this relaxed hotel in the Richardson Telecom tech-business corridor is 3 miles from the University of Texas.Warmly decorated rooms come with free Wi-Fi and flat-screen TVs, plus custom-designed beds. Suites add separate living areas and kitchenettes. Club quarters offer access to a private lounge with perks such as breakfast and evening snacks.An area shuttle and parking are complimentary. There’s a bistro restaurant serving Texas fare, plus a casual bar. There’s also an outdoor pool and a 24/7 fitness center. Other amenities include 13,000 sq ft of meeting space and a business center.

Things You Need to Know

  • The rooms have minibars
  • Guests liked that this hotel is near restaurants and bars
  • Some guests complained about the kitchenettes
  • One of the few hotels in the area with room service
  • Guests liked the professional service, which has a concierge
  • Guests praised the restaurant
  • Guests mentioned microwaves 19 times
  • Guests mentioned “cookies” 93 times

Feedback From Real Customers

Ginika Ugoeze

My church had an an event here and right from the time of the booking, they were attentive to our needs to ensure that our program was successful I do really appreciate the hotel staff especially Ms Linda and Mr Tommy Mr Tommy and his team were exceptionally helpful in getting the hall set up for us and providing all the extra stuff we needed

The rooms were clean and comfortable Thank you all…surely gonna be back!

Abril Goforth

One of the glasses in our room was not clean Like, no attempt had been made to clean it The light on the bathroom mirror will not light, so the bathroom is very dark

The rest of the room has poor lighting, as is true for most hotels Makes applying makeup a challenge But the rest of the room appears to be clean The bed is comfortable The location is easy to access from the highway and was good for our needs

Kalvin K

Room was nice and big You have to actually request maid service if you want one It was not automatic

Perhaps it’s a COVID thing nowadays It actually has a microwave but I didn’t see until the last day because it was black and pushed far back into the cabinet I needed one and called front desk but didn’t tell me there was actually one in the room, instead said to use the one down in the lobby Overall, a good hotel to stay at

10. Sure Stay Plus by Best Western Plano (2-star hotel)

About this hotel

Off Highway 75, this straightforward budget hotel is 2 miles from the Plano Center and 10 miles from the Allen Convention Center.Casual rooms provide complimentary Wi-Fi, flat-screen TVs, minifridges and sitting areas, plus tea and coffeemakers. Upgraded rooms add whirlpool tubs. Children age 17 and under stay free in a parent’s room.Freebies include a hot breakfast buffet served in a low-key dining room, as well as parking. Other amenities consist of a gym, an outdoor pool and a hot tub. Coin-operated laundry facilities are available. Pets are welcome.

Things You Need to Know

  • Guests praised the large rooms, which have refrigerators
  • Guests praised the beds
  • 4 min drive to the Plano Station, Texas Electric Railway
  • Guests praised the friendly service
  • Guests praised the lobby
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub
  • Guests praised the outdoor pool

Feedback From Real Customers

Jessica Knoble

Having a wonderful experience here Front desk was incredibly kind and helpful, room was clean and cozy, I missed breakfast (my fault!) but they still had things out for guests Showed up later than my requested check-in time due to a flight delay and it was no problem at all; very kind staff and beautiful lobby and rooms, and a great price! Internet was occasionally spotty, and bathroom vent didn’t work, but nothing big enough to keep me from giving this place five stars

Great stay!

Christina Nease

This hotel is AMAZING my 9 yr old daughter and I stay here once a month for our mother daughter night out her choice everything and for a 9 yr old that’s rare she loves it It’s very swanky inside with a price that beats all others The rooms are huge and amazingly clean and fresh

And the beds are like sleeping on a cloud They have delicious breakfast and very friendly and helpful staff I’d recommend this hotel above all others

Alysia Lil One

1st time visiting for a business seminar Perfect location for my needs The room was on the 1st floor which provided easy access to come and go

The room looked nice but was a little stuffy, the bathroom vent did not work so this may have contributed that The beds were comfortable Bluetooth mirror speakers in the rooms The breakfast served was hot with, yogurt, pastry products, scrambled eggs and bacon Overall it was nice for the price

11. Hampton Inn & Suites Dallas/Plano-East (2-star hotel)

About this hotel

Set off the President George Bush Turnpike, this modern hotel is 4.4 miles from the Plano DART light rail station and 11.9 miles from the Galleria Dallas mall.Microwaves, minifridges, 42-inch flat-screen TVs, and desks are offered in each relaxed room, along with free Wi-Fi and custom-designed beds. Upgraded rooms and suites add pull-out sofas.Daily hot breakfast is complimentary.There’s also an outdoor pool, a putting green and a fitness center, along with a business center.

Things You Need to Know

  • Guests praised the large, clean rooms and liked the beds
  • Guests praised the friendly service
  • The fitness center has free weights and weight machines
  • Guests praised the outdoor pool

Feedback From Real Customers

Tonnah Michaels

We are forever grateful to Elaina, Nicole, Stephen, the rest of the Front Desk Staff, the Housekeeping Staff, the Breakfast, Staff, and Maintenance for their kindness and generosity during our time of living in their hotelDuring our time of life transition, we’ve stayed with this hotel for over 3 months The first stay was for about a month and a half

The second stay was for almost 2 monthsThe staff remembered us from our first stay, greeting us as friendsNicole was so helpful when we would extend our stayStephen was wonderful with our family My daughters knew they were safe to walk the dog when he was around He was helpful when we needed things or needed to report an issue (living in a hotel room long term, little things are bound to come up, so I’m not going to bother elaborating on that) And he was always so friendly with our whole family On our last day, the kids wanted to make sure to tell him goodbyeElaina is a wonderful manager I didn’t even know that she was the manager until we checked out We always saw her jumping in, doing different jobs I told my kids that she was living out what we’ve been trying to teach them: that to be a good boss, you don’t have to be bossy and sit back and have everyone do everything for you The best bosses lead by example Granted, I don’t know how things are behind the scenes, but her staff all seem to respect her and never spoke ill behind her back Again, the sign of a great managerWhen issues would come up, the maintenance man was willing to fix it in a timely manner He was also very kind, waving and greeting us when he’d see us walking in the hallwaysThe Breakfast Staff welcomed us back, telling us that they were glad to see us and had missed my kids because they are so well behavedHousekeeping had to be scheduled, but we were fine with that We’ve found that to be true of all the hotels that we’ve stayed with over the last year The Housekeeping Staff were friendly There was a couple times that we had to cancel housekeeping, like if the baby was asleep or if one of us was in the shower But it was easy to call the front desk and just schedule for the next dayThrough all of the traveling and hotel living we’ve had to do over the last year, this has been our best stayThe Staff is amazing The hotel is very clean Disruptive guests were handled well We only smelled pot once during our 3 months, and the staff dealt with it immediately The breakfast is wonderful (I love trying the different waffle flavors on the weekends) I didn’t even mention the swimming pool! It’s the cleanest pool of any hotel we’ve stayed in, by far! And it has a fun water splash pad that my kids adoreWe highly recommend this hotel

Iacoli Family Homestead

The staff i spoke with on the phone to make the reservation was extremely helpful and polite The overnight attendant was rude, lazy, and seemed annoyed to be at work The facilities were very clean, including the rooms

Parking was a little different as the parking lot is small Overall I was pleased with my stay with the exception of the attendant I checked in with

Blen Bekele

Truly one of the worst Hilton affiliated hotels I’ve ever stayed in Staff was so incredibly unfriendly The room was noisy and the phone kept ringing at random times overnight and had to be unplugged

Awful stay I have no idea why the ratings are so high, but would not recommend at all

12. Hampton Inn & Suites Dallas/Richardson (2-star hotel)

About this hotel

In a business park off Highway 75, this relaxed hotel is 8 minutes on foot from the Charles W. Eisemann Center for Performing Arts and 4 miles from Sherrill Park Golf Course.Straightforward rooms with dark wood furnishings feature free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Some rooms include sofabeds, while suites add wet bars.Parking is complimentary, as is a hot breakfast buffet served in an informal dining room. Other amenities include an outdoor pool, a gym, a 24-hour convenience store and coin-operated laundry facilities.

Things You Need to Know

  • Guests liked the clean rooms, which have TVs
  • 7 min drive to Dark Hour Haunted House
  • 12 min walk to nearest transit
  • Guests liked the friendly service
  • Guests mentioned “a pillow” 13 times

Feedback From Real Customers

Patrick McLaurin

Mattresses are average at best and too firm Pillows are worthless, don’t maintain shape, and it took all 4: 3 under my head (for height since they collapse) and 1 under my body (to soften the mattress) Good thing we were 2 in 2 queens and not 4 people! I tossed and turned all night both nights

Breakfast was just as bad as Holiday Inn Express: calling it food is generous Orange colored drink, but not orange juice For all the money spent on the hotel, 2/3 of the things I’m there to do were utter failures: sleep and eat breakfast Even the hot water was inconsistent but enough to take a decent shower Only 1 of 2 elevators worked so there were some long waits I mean, fairly pathetic for the price Best Western Plus puts it to shameAlso, don’t stay in the same room with non-family You can’t lock the bathroom door You can’t shut the bathroom door It just slides along the outside of the bathroom wall The door is wider that the door shaped hole in the wall and that’s it

Sunny Lohmann

The friendly and accommodating staff saved me one morning after the running water was out in the hotel I was stying at down the road Not only did they smoothly check me in over the phone at 6am, when I arrived at 7 the desk clerk was aware of me and got me into a room right away and it was such a relief! The night clerk had explained everything Then he said, please enjoy our complimentary breakfast once you get settled

I know that’s for guests who have already spent the night, so he didn’t have to do that, but he seemed to actually care that I was taken care of The rest of the week showed this was no exception The staff are intelligent and honestly cheerful and helpful Not fake like they are reading off a customer service script These are real, actually nice people I would say I’ve lived in California too long and it’s just Texas hospitality, but the hotel I was escaping from was the exact opposite so this staff are special Thank you to the staff for all they did for me, all the little kindnesses are so much appreciated And the manager should know he or she is doing an excellent job hiring and leading great people I will recommend this hotel with gushing praise

Najla Allure

I greatly recommend staying at this hotelJanuary 2022, I stayed for 6 days at this establishment The rooms were very clean and the bed was so comfortable

During breakfast hours, they have vary of breakfast options The customer service that was provided by Mr Lyons was excellent He was professional and welcoming throughout my stay

13. Tru by Hilton Garland Richardson (2-star hotel)

About this hotel

Among commercial plazas and casual eateries, this contemporary hotel is off the President George Bush Turnpike and 2 miles from the scenic Spring Creek Forest Preserve.Featuring floor-to-ceiling windows, the bright, modern rooms come with free Wi-Fi, flat-screen TVs and minifridges.A breakfast buffet and parking are complimentary. Other amenities include an indoor pool, a gym and a hot tub, as well as a colorful lounge with work space. There’s also a patio and a 24-hour convenience store.

Things You Need to Know

  • The rooms have refrigerators
  • 5 min drive to Hawaiian Falls Garland
  • Guests praised the friendly service
  • Guests mentioned “Billiard table” 27 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an indoor pool
  • Guests liked the hot tub

Feedback From Real Customers

Shaikh Tariq Hussain

Stayed here with wife and 2 kids under 3 years Absolutely loved everything about this hotel The hotel was clean and looked very good

This hotel had everything we needed Clean comfortable rooms, Good shower with amenities, Amazing breakfast, indoor pool, game area, work place etc Breakfast and the common area was the best part of staying at this hotel absolutely love it Staff was very friendly I would definitely stay here again

Curtis Lakey

Staff were all very friendly and helpful The free breakfast has lots of options to please everyone There is an indoor pool and hot tub which was nice and always stocked with clean pool towels

Rooms are nice and clean and have a mini fridge There’s a few restaurants within walking distance Definitely one of our favorite chains to stay at

Dee Hughes

I really enjoyed my stay at this hotel It is conveniently located near many amenities The rooms are slightly small but I still enjoyed it

The like that the hotel didn’t have carpet in the rooms The breakfast was also enjoyable My one and only minor issue is that there isn’t a microwave in the rooms There is one downstairs but there isn’t any in the rooms My suggestion is to place microwaves in the rooms

14. Candlewood Suites Plano North, an IHG Hotel (2-star hotel)

About this hotel

Off US-75, and less than a mile from casual eateries and shops, this informal all-suite hotel is 3 miles from both Oak Point Park and Nature Preserve, and a restored 19th-century farm at Heritage Farmstead Museum.Straightforward suites offer Wi-Fi and flat-screen TVs, as well as living areas and kitchens.Amenities include a 24-hour breakfast/snacks kiosk, a gym and a business center. There’s also an outdoor BBQ area with picnic tables. Parking is available. Pets are welcome for a surcharge.

Things You Need to Know

  • Guests liked the rooms, which have TVs
  • The rooms have refrigerators and coffee makers
  • 6 min drive to the Plano Station, Texas Electric Railway
  • Guests praised the service
  • Guests mentioned beds 10 times
  • The fitness center has treadmills and free weights

Feedback From Real Customers

Michael Corley

There room itself is typical for this price range A couple of issues we had with this location was primarily around parking Our room was 221 which happens to be the last room on the floor

We were across the hall from the fire stairwell exit that also served as the exterior door at the end of the floor Unfortunately, there are only four real parking spots on that end of the building That just means if your room number it’s close to 100 200 300, then your walk to your car won’t be that far But if you’re room is closer to 121 221 or 321, You’re likely going to have a bit of a trick between your room and your carThe shower and room 221 has a high-pitched squeal with the shower head Apparently there is an issue with the shower head and anytime someone takes a shower, you hear a very high-pitched squeal throughout the entire room and it’s very loud in the shower itselfThat’s for cleanliness, our bathroom still had a used bar of soap in the shower and a prior customers toothbrush and razor on the shelf unit hanging on the wallThe AC does have a fan that will stay on the entire night so that’s a plusAccess to one of the TVs HDMI port is very difficult to get to if you have a device that you want to plug in You can get to it but you can’t move the TV to see it as it’s mounted diagonally on the wall in the cornerThe lobby does not have any tables nor do they offer any breakfast in the morning If you’re looking for somewhere together with some friends at the end of the night, you’ll have to gather in a room or outsideAll in all this hotel was just fine but I wouldn’t recommend it We chose this hotel because it was pet friendly, but you do sacrifice in other areas for that

Cer

Would not recommend this place Pots, pans, utensils, dishes are very worn out and filthy Found other people’s hair in bedding during check in

Bathroom does not have a vent or that it’s broken I assume daily housekeeping doesn’t exist that’s why it wasn’t offered The bath towels are on the smaller side and rough There was a stain in one of themWould not return to this place Holiday Inn express is alot cleaner and nicer if you’re an IHG member

Obadah DB

I stayed here for ~16 days: the place was pretty good overall, the rooms had good amenities and were the size was okay I would recommend this place My only two complaints: The room had a bad smell; it’s very noticeable when you first enter but then you eventually get definitized to it, and the rate was a bit high given the size and quality of the place, but it wasn’t too bad

15. Courtyard by Marriott Dallas Plano/Richardson (4-star hotel)

About this hotel

A mile from Route 75, this contemporary hotel is 6 miles from Curtis Culwell Center arena and 8 miles from the Firewheel Town Center mall.Modern rooms feature complimentary Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers; some add sofabeds.Parking is free. Other amenities include a relaxed restaurant/bar, an outdoor pool and a 24-hour fitness room. There’s also a furnished terrace. Breakfast is available.

Things You Need to Know

  • Guests praised the clean rooms
  • Guests praised the bathrooms
  • 5 min drive to Dark Hour Haunted House
  • Guests praised the friendly service
  • Guests mentioned lobbies 11 times
  • Guests mentioned “Bistro” 20 times
  • Guests liked the bar

Feedback From Real Customers

Amanda Nicole

Had a great stay over the weekend My only complaint is I wish they had complimentary breakfast the price to buy something frozen like a lean cuisine is very high

Almost forcing you to pay for the also extremely high rate for a basic continental breakfast or buy something of barelyhigher but of basic same value from their bistro which is at least prepared freshly This is a major flaw in the services offered by this hotel in my opinion

16. Hyatt Place Dallas / Rockwall (3-star hotel)

About this hotel

Set among restaurants off Interstate 30, this informal hotel is 12 minutes’ walk from Harbor Bay Marina along Lake Ray Hubbard, and 22 miles from Dallas Downtown Historic District.Understated rooms with colorful artwork provide flat-screen TVs, plus minifridges, coffeemakers and sofabeds. The 1-bedroom suites have separate living rooms. Room service is available.Amenities include a cafe/bar and a convenience store, as well as a 24/7 gym, and an outdoor pool with a sundeck and loungers. Wi-Fi, parking and breakfast are available.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 6 min drive to Shenaniganz Entertainment Center
  • Guests mentioned the service is friendly
  • Guests liked the restaurant

Feedback From Real Customers

Donna Garner

Hyatt Park in Rockwall, Texas – 1600 La Jolla Dr, Rockwall, TX 75087 – This is a super hotel I stayed there two nights and loved the bright lighting throughout the room and particularly in the bathroom where there was a make-up mirror with under lighting

The bathroom was supplied with large towels and had instant hot water in the shower which had a safety rail and an easy-to-operate-one-handle faucet The room had a full-length mirror, comfortable chair, L-shaped couch, good refrigerator, big-screen TV, and a nice closet with lots of hangers, a safe, an iron, and extra bedding The bed was comfortable with numerous huge/soft pillows and a beautiful white comforter; and the double-curtains made it possible to keep out the sunlight when needed The heat and air conditioning were easily adjustable and worked efficientlyThe entrance, lobby, lounging areas, TV’s, cafeteria tables/chairs, and food choices were more than adequate with a market to purchase salads, sandwiches, candies, and drinks 24/7 I enjoyed two full breakfasts while there – eggs, ham, bacon, potatoes, cereals, fruits, juices, waffles, bagels, and a choice of delicious varieties of coffeeThe amenities included good parking, luggage carts, workout room, swimming pool, conference rooms, and washer/dryer/microwaves on various floorsMost importantly, each and every staff member was exceptionally friendly and helpful They went out of their way to help me when I accidentally misplaced my iPhone Nothing makes travelers feel any better than to know that they are surrounded with staffers who care about them as individuals I am grateful to be able to recommend Hyatt Place Rockwall, Texas to any and all

Karmyn Ward

This is a great place to stay, and is not too much to pay either The rooms are a little bigger, beds are very comfy, nice showers, nice bathroom, TVs are really nice, and the service is great Every worker here is very friendly, and will help you right away

It’s in a very nice, pretty quiet, private location too It’s not right by the interstate, or right next to another building

David Lewis

The hotel is nice, breakfast is pretty much the same thing of eggs and sausage almost every morning But it is included The lobby is nice and spacious, with plenty of people willing to assist you

The location is great, but the rooms do not have any cooking place in them It’s the only extended stay I have seen where there is no place to cook They have 1 microwave for the entire hotel in the only laundromat as well The fridge is super small and is just a fridge no freezer The service is great, but the rooms lack of food preparation don’t make it quite as niceEditThey say one is the loneliest number, but this place has also taught me it is the worst as well One washer, one dryer, one microwave, one elevator for ONE ENTIRE hotel As my buddy I lived here with quite often says What a joke If you plan on staying here longer than a day probably find somewhere else to stay The staff are very nice though

17. Hampton Inn Dallas-Rockwall (3-star hotel)

  • Address: 1549 Laguna Dr, Rockwall, TX 75087
  • Phone: (469) 698-9494
  • Ratings: 4.2 (475 reviews) Very good Eco-certified
  • Website : Hampton Inn Dallas-Rockwall
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Contemporary hotel with free hot breakfast & Wi-Fi, plus an outdoor pool, a meeting room & a gym.

About this hotel

This modern hotel is an 11-minute walk from the shores of Lake Ray Hubbard, 10 miles from Rowlett Wet Zone water park and 22 miles from downtown Dallas.Simply furnished rooms feature free Wi-Fi, minifridges and custom-designed beds, plus desks, microwaves, coffeemakers and flat-screen TVs. Suites and upgraded rooms add sitting areas with sofabeds.Complimentary amenities include parking and hot breakfast (or weekday breakfast bags to go). There’s also an outdoor pool, a gym, a meeting room and a business center.

Things You Need to Know

  • 6 min drive to Shenaniganz Entertainment Center
  • Guests praised the service

Feedback From Real Customers

Big Bull Entertainment

This is the worst Hampton I’ve ever stayed at My room phone did not work and my toilet would not flush I called the front desk from my cell phone and was informed they would move me to a new room once one was clean

Two minutes after the call, someone beats on my door saying they’re “Maintenance” and here to fix my toilet I informed him I was already told by the front desk that I was being moved and he could gladly come fix toilet after my move is complete He then screams I can let him fix the toilet or leave because I’m not getting moved due to having no rooms This was completely contradictory to what I was told by Laura at the front desk I later find out that the maintenance man was also the head manager named Henry Please stay away from this property as they are rude, unprofessional, and clearly racist The night staff was great but the day time staff was the total opposite Don’t spend your money here

Dareyon gray-davison

the lady at the desk when checking in was on her phone playing a game the door was loud when we came in she heard us but i had to wait about a minute and then say hello can you help me! there was also a toddler being babysat both mornings when we were there she was a cute little kid but they mentioned they were babysitting while her mother slept? not sure what that was about but the hotel smelled so bad in the halls and in the room they were sold out so we could not move to another one, it was very loud and someone drumming in the wall next to us around 5am in the morning! i would not recommend this hotel unless you really need one and i wont be back!

huichin Lam

Watch out! I don’t feel safe ! I lost 2 vantage necklaces ! Just one hour after I checked out, I found I left 2 necklaces on the desk and called the reception, they couldn’t find them and very rude to hand up the phone while I was talking The facility is very old, mirrors door can’t close properly! The worst experience I ever had all over the world!

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