9 Best pet friendly hotels in Saco, ME (2022)

Karen Cruickshank

My family had an absolutely wonderful stay at the Billowhouse for a week in July From the moment we arrived we felt at home Our room was perfectly appointed and even included daily home baked cookies

Our balcony had stunning views of the ocean The Inn is in walking distance to the beach, lovely soda shop, gift shop and both tennis and and shuffleboard courts We loved every minute and already booked our return trip for next year!

Cyndy Dennison

Extremely clean rooms All beach amenities on the propery

chairs, umbrellas, and towels float boards and toys Kitchen items and utensils all there Most dishes and utensils needed cleaned before use, as previous renters not so conscientious If any kitchen item missing, ask and it is, most likely, availableCheck in VERY STRESSFUL Rude and impatient, manager, Judi Questions not welcome This same exact attitude greeted me over 20 years ago as well 45 mins prior to check in, another guest in our party (11 people, renting 5 rooms during same week, you do the math), asked to use the restroom and was told by Judi, manager, there was not a bathroom available to non-guests The 3pm check-in and $$$$ full payment needed, before personal dignity for anyoneEach of our party was greeted with some version of Judi’s irritatation and inhospitable attitude Very strange for a family owned business, making 90% of their income during 90 days of the year During the week long stay, Judi was more amenable, but certainly not pleasant, EVER Always on the verge of defensive or righteous and interuptive interaction Questions met with condescension, making one avoid her, even if one is truly in need of help Management may have all amenities which are, or can be provided, but BILLOWHOUSE IS MISSING THE TOUCH OF A WARM, GRACIOUS, AND GRATEFUL HOSTAlso, only rooms above 2nd floor have a beach view Basement apartments and rooms 4, 5, and 6 look at the sand dunes, which have risen over the past 25 years Do not expect to see or hear the waves in these lower units, regardless of what you are told ASK for room 1, 2, or 3 Or on a floor above those roomsA/C is turned off many days, and coming in from hot day at the beach is not refreshing, to say the least I would advise putting a note that instructs “do not turn off”I see many positive reviews, but I feel many people “review” with a stay elsewhere, rather than honest constructive information in this review format Billowhouse has been a favorite for many, year after year, so frequent flyers put up, and shut up They may feel more comfortable/used to the overall Billowhouse attitude The beach is close, and that is the focus of the trip Did I mention Judi can be seen at anytime, smoking on the perimeter of the property, leaving a faint smell of stale tobacco all areas of the facility?