16 Best pet friendly hotels in Salem, VA (2022)

L Bru

Our first room, an ADA accessible room on the first floor, was uninhabitable due to the strong odor of sour mildew coming from the bathroom The young lady at the desk was very courteous and switched us to another room Unfortunately, our second room was filthy because it had not been cleaned from the last guest and was neglected in general, with visible dust

There were greasy fingerprints on the faucet, spots on the mirror and counter, hairs in the shower and an unmentionable surprise with the toilet My companion did not want to cause a fuss so we stayed My conclusion is our stay was maybe one step better than sleeping in the car

Charles, Jr. Hiller

I had the recent opportunity to spend two nights at your establishment The first was 14JUL2022, and the second was 16JUL2022 Being a Marriot Titanium Rewards member, I was a bit surprised at the condition of the rooms I stayed in

On the first night, the bathroom had seen better days The shower curtain had dirty hand prints on it, there was an open bar of soap left in the shower, and the shampoo and conditioner bottles were previously used but set back out on the sink Also, there were only two sets of bath towels, and washcloths had seen better days All of the plumbing in the bathroom was draining very slowly The air conditioner was set to the off position, and the room took about two hours to cool down to a comfortable level I understand the need to save electricity, but one would think that when a guest signed in with the mobile app, you would make sure the room was ready when they arrived and have the air conditioning turned onOn the second night, we arrived a few hours later than anticipated, and when checking, I asked if they could upgrade me because I was a Titanium member, and the clerk was able to do so I truly appreciate that because most times, hotels cannot provide an upgradeWhen I got to my room, I noticed the door locking mechanism was folded forward, and the door was cracked open I assumed maybe the cleaning staff was still prepping the room but thought not because it was 1930, and I didn’t see a cleaning cart in the hallway I knocked and let myself in; it looked like the room had been ready for service I took a quick shower and headed out to get a meal When I returned, I started setting up my CPAP machine next to the bed and noticed a couple of tiny ants I didn’t think anything of it and crawled under the sheets Within about ten minutes, I felt something crawling on me, I turned on the lights, and I had many ants crawling over my bodyI called the front desk, and the clerk informed me she could come up with some bug spray I told her that was unacceptable and that the room was infested with ants Then she said all she had was King Spa rooms available, and I said I didn’t care but needed a new room She told me to pack my stuff and come down I turned on the rest of the lights in the suite; previously, I had only turned on the bathroom and the bedside light and noticed a pile of food crumbs on the floor below the thermostat and under the writing desk She gave me a new room and mentioned that she gave the $11900 rate for the eveningOn a positive note, the breakfast provided on both mornings was great, and the staff was polite and helpful during the check-in and out processes

Zachary Krackow

Was given a room that was either a steam room before or carpets were just puddles with water Entire room felt musky The room had a cracked wall and shower was disgusting

Also drips of water If I wanted to sleep in a super 8 I would have got the same room and paid a third This was nothing like any Marriott I’ve ever stayed in The doors closing in the hallways sounded like gun shots and the lovely view of the nothing made it feel like a jail cell Thanks for the worst hotel experienceResponse to the owner: your automated response does nothing but reassure me to stay away