pet friendly hotels in San Bernardino, CA

1. Homewood Suites by Hilton San Bernardino (3-star hotel)

About this hotel

Off I-10, this relaxed all-suite hotel in a commercial area is also 4 miles from the National Orange Show Events Center and 22 miles from Ontario International Airport.Unassuming rooms, ranging from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus 2 flat-screen TVs and pull-out sofas.Hot breakfast, weekday evening socials and a grocery delivery service are free, as is parking. There’s also a 24/7 convenience store, plus a heated outdoor pool. Other amenities include laundry facilities (fee) and a 24-hour business center.

Things You Need to Know

  • Guests praised the unassuming rooms and the kitchenettes
  • 10 min drive to the San Bernardino County Museum
  • 58 min drive to John Wayne Airport
  • Guests liked the service, which has a concierge
  • Guests mentioned laundry service 10 times
  • Guests mentioned hot tubs 10 times
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Lindsey Hughes

The experience was very negative overall The main issue is the cleanliness of the hotel Overall poor housekeeping of the rooms, bathrooms, and general gathering areas of the hotel

Overflowing trash cans in the breakfast area, dirty floors in the hallways and room, a dirty shower that stayed the same dirty despite me asking each morning of my stay for housekeeping to thoroughly clean the shower including the walls Even after specifying what the issues were and where, it was still not clean See attached pictures of what appears to be bloody prints on the shower wall and other dirt, not sure what, as well)I stay at Hilton brand hotels frequently and rarely experienced this level of unsatisfactory cleaning Additionally, the evening/nighttime front desk person was not pleasant and came off very rude and condescending to me and my coworker, separately I do not recommend staying at this hotel

Don Palmer

The room was very spacious The grounds were well kept, and the breakfast buffet was better than the average hotel buffets I loved that I was able to check in, get my digital room key, and check out from the app

Only thing I would like to see is an online map showing room # locations and access doors It took us a bit to find parking near the closest entry to our room without any avaliable online map

Selena Chen

Very great place to study because it is close to my school I hope they can build more in our bay area or even a hotel apartment for these business people And I hope the price is not too much if they want to stay as long

And please use the rental assistance as well I hope to see this more in the future My place where I stayed was very bad Job less, health less, and very homeless because everything was control by some people RUDE! I like your place! Get breakfast and housekeeping I can go to work and study without any worry I hope to this project soon

2. Colton Inn (2-star hotel)

  • Address: 1651 E Washington St, Colton, CA 92324
  • Phone: (909) 430-0096
  • Ratings: 4.3 (81 reviews) Very good
  • Website : Colton Inn
  • Check-in time: 1:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Down-to-earth rooms featuring microwaves & Wi-Fi in a modest hotel offering parking.

About this hotel

Set off Interstate 215, this unpretentious hotel is a 3-minute walk from Fiesta Village Family Fun Park, 6 miles from San Bernardino County Museum and 13 miles from Box Springs Mountain Reserve Park.Straightforward rooms with neutral decor feature Wi-Fi, flat-screen TVs and microwaves, as well as minifridges and coffeemakers.Off-street parking is available.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • The rooms have microwaves
  • 2 min walk to Fiesta Village Family Fun Park
  • 53 min drive to John Wayne Airport
  • Guests praised the friendly service

Feedback From Real Customers

Anaiz Ruiz

The staff is incredibly helpful They go above and beyond for their customers They helped me coordinate a romantic evening for myself and partner by setting up decorations for me while we were out

She loved the surprise and it was thanks to the staff The rooms are always clean and comfortable If you’re looking to stay in the San Bernardino area choose this place You won’t be disappointed

Sara Boucher

Easy check in and check out, easy location to get to, friendly front desk, and great for a few nights stayIt has the necessities- a microwave, multiple outlets, hair dryer, towels, soap, ironing board with iron, tv, mini fridge and drawersBesides a few hairs on the towels, the room was really clean and well kept

The area is near a road but was quiet the whole nightWould definitely stay here again!

Heather McDaniel

This was one of the most reasonably priced places in the area It was an older place, but very clean and well kept the beds were a bit hard, but the sheets and everything was clean

It felt secure, as the parking lot was well lit There was also a small pool for fun They had an ice machine to buy ice, which is normally free at hotels, but no big deal I was worried that we would hear road noise since it was kind of close to the freeway, but it was very quiet, however the AC/fan was a bit noisy They also called the day before to confirm that we would be coming, which was a friendly touch

3. Comfort Inn & Suites (2-star hotel)

  • Address: 450 N Sperry Dr, Colton, CA 92324
  • Phone: (909) 825-9100
  • Ratings: 4.2 (997 reviews) Very good
  • Website : Comfort Inn & Suites
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Unpretentious hotel with laid-back rooms, plus an outdoor pool, a hot tub & a free breakfast buffet.

About this hotel

Set off I-10, this unpretentious 2-story hotel is 2 miles from The National Orange Show Events Center and 14 miles from NASCAR racing at Auto Club Speedway.Down-to-earth rooms and suites include free Wi-Fi, flat-screen TVs, coffeemakers and pillow-top mattresses. Some feature whirlpool tubs, microwaves, minifridges and pull-out sofas.Complimentary amenities include a hot breakfast buffet and parking. There’s also an outdoor pool, a hot tub and a gym, as well as a business center and a laundry facility (fee).

Things You Need to Know

  • Guests praised the down-to-earth rooms
  • 9 min drive to San Bernardino History and Railroad Museum
  • Some guests complained about the air conditioning but others praised the beds
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 16 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Michael Shepherd

The service I experienced at this establishment was exceptional During the evening when I came back, I had a problem in the system to have access to my room The staff thoroughly investigated the situation and a solution was found

This usually doesn’t happen in my experienceThe breakfast experience was above par compared to most hotels of this caliber The staff in particular, Stephanie was amazing! Her professional, courteous, and welcoming approach made my experience at the Comfort Inn one that would make me return!It’s individuals such as Stephanie, that makes an experience amazing or one not worth experiencing again

Lynn Madewell-Tash

Haven’t been able to stay at our hotel for a few months been working out of the area It’s always such a good feeling knowing that our reservation is secure never a problem an that when we finally roll in our room is waiting an everything will be just as we requested always accommodating the housekeeping staff makes sure to cover any an all our special needs So glad to have the breakfast room open again an serving up a full hot meal including REAL FRESH SCRAMBLED EGGS NOT IMAGINATION LIKE SO MANY OF THE OTHER HOTELS DO, everything was so yummy

It’s hard to not repeat the 5 star facts that I’ve listed in my past reviews of this place but when something is good well then it’s just good an always worth repeating So thanks again everyone an to our manger the one who keeps it all running so smoothly Ms Erica your a true treasure an such an asset to the Comfort inn an Choice family

Kimberly Harrison

The staff is amazing all the way around from the front desk to the people doing the service The room was clean they accomidated my large family, the pool was clean, the food was good, the rooms are also very spacious The management is the most professional group especially the general manager Erica and Marco

They were such a blessing to my family Thank you Comfort Inn you are amazing

4. DoubleTree by Hilton Hotel San Bernardino (3-star hotel)

About this hotel

Off Interstate 10, this straightforward hotel is 2 miles from the San Bernardino County Museum and 3 miles from the Fiesta Village Family Fun Park.Low-key rooms offer desks and flat-screen TVs, as well as minifridges and coffeemakers. Suites add separate sitting areas with pull-out sofas. Wi-Fi is available.Parking is complimentary. There’s also a gym and an outdoor pool, as well as a laid-back bar and a business center. A breakfast buffet is available for a surcharge.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • 8 min drive to the San Bernardino County Museum
  • Some guests complained about the air conditioning
  • One of the few hotels in the area with room service
  • Guests mentioned “Patio” 12 times
  • Guests praised the fitness center
  • Guests liked the outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Sonia Jasso

We were greeted with a friendly smile by Peter We were in town for a funeral When we got back from dinner, we were given a basket with cookies and a card

I was in tears!!! Talk about a “Home away from Home”The best customer service ever!! Thank you Peter and Jeremy for this thoughtful gesture!!Will 100%recommend this place! Great customer Service, great rooms!

Flossie Gonzales

Excellent customer service with Jeremy A! He was very friendly and looked into an upgrade for us Our room was nice and quiet! He gave us some complimentary waters and cookies Cookies were so good! We asked for an early check in and he found us a room right away

He went the extra mileAlso, the bartender Johnathon P at the restaurant “The Cutting Board” located in the hotel, was so friendly and down to earth Made some amazingly yummy mixed drinks!These gentlemen made our stay easy and comfortable We felt like we were at home We will definitely be coming back!Thank you again!!!

Joy Navratil

This hotel was phenomenal! The staff was amazing and so helpful There are 2 amazing patios and an awesome outdoor pool/hot tub The restaurant is so nice with amazing outdoor seating

There are multiple outdoor gas fire pits and heaters on one of the patios and the outdoor seating area off the restaurant I highly recommend this hotel to anyone in the area! Book it, you won’t regret it!

5. Fairfield Inn & Suites by Marriott San Bernardino (2-star hotel)

About this hotel

Off Interstate 10 and a mile from San Bernardino Valley, this straightforward hotel is a 3-mile drive from the beach-inspired Splash Kingdom Waterpark and 12 miles from car races at Auto Club Speedway.Bright rooms offer free WiFi, flat-screen TVs, minifridges and microwaves, plus tea and coffeemakers. Suites add living rooms with pull-out sofas.Freebies include a hot breakfast buffet and parking. There’s also a convenience store, an indoor pool and a 24-hour fitness room, along with coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 8 min drive to the San Bernardino County Museum
  • 56 min drive to John Wayne Airport
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • The fitness center has free weights and weight machines
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Lori Gonzales

I had a wonderful experience here at this location The room was clean and very spacious I was pleasantly surprised to have a living room with a smart TV and another smart TV in the bedroom area

The hotel was safe & secure Being able to walk to BJ’s next door was super convenient You get a 10% discount if you show your room key Overall, this was an excellent value for the price It’s conveniently located right off the freeway & has lots of other great dining options nearby

Leticia Lopez

Stayed 3 times and every one has been perfect Its located next to anything you can possibly need I love the suites, indoor pool, their rates are even better

They have breakfast downstairs and their checkout time is noon unlike most places nowadays My husband left his wedding band in the room last time we stayed and staff went out of their way to make sure we get it back Just wow!!! 5 stars without a doubt!

Leo Czekalski

Terrific location with BJ Brew house and Steaks next door Room was clean Not enough soap and shampoo in the bathroom

They only provided 1 small plastic bottle of shampoo 1 small bottle of conditioner and a small bar of soap Not the liquid soap dispensers we are growing used to Service at front desk exceptional Good place to stay overall Free breakfast in the morning

6. Bear Springs Hotel (3-star hotel)

  • Address: 27959 Highland Ave, Highland, CA 92346
  • Phone: (833) 258-4745
  • Ratings: 4.6 (682 reviews) Excellent
  • Website : Bear Springs Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Sophisticated rooms in a refined hotel offering an outdoor pool, a gym & an upscale restaurant/bar.

About this hotel

Set 2 miles from Highway 210, this polished hotel lies just outside the San Bernardino National Forest. It’s 8 miles from Splash Kingdom Waterpark and 31 miles from Big Bear Lake.Sophisticated, warmly furnished rooms provide complimentary Wi-Fi, flat-screen TVs and Keurig coffeemakers. Upgraded rooms have sitting areas and wet bars. Room service is available 24/7.Parking is free. There’s an upscale restaurant/bar, plus a heated outdoor pool, a business center and a gym.

Things You Need to Know

  • Guests praised the rooms
  • 11 min drive to the San Bernardino County Museum
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • Guests liked “Bistro”, mentioned 28 times in reviews
  • Guests praised the breakfast
  • One of the few hotels in the area with a casino
  • Guests praised the hot tub

Feedback From Real Customers

Summer Marais

Really nice place, staff are beyond friendly The rooms are quite and clean There’s a shuttle to the casino every 30 minutes

Most importantly the restaurant The Bistro! Ive eaten there 3 times and I can’t say enough great things about it Super posh dishes with regular prices Fine dinning in your room or on the outdoor beautiful patioThere’s a gym and computer to use if needed Also nice pool area and hot tub Hit tubs not that hot but still enjoyableThe hotel is right off the freeway, but I personally didn’t even notice the noise if there was any

Brenda Lacy

The front desk staff are very courteous, pleasant and delightful to talk to (we also talk to Ruby, and she’s pleasant as wekll) The members of the cleaning department are always smiling and ready to help My husband and I stayed for 2 nights in May and June 2022, we’re both happy and very satisfied with the room that we stayed in

It was very clean and the shower room is spacious and it has a detachable shower for tall and small people The hotel has a 24-hour/7 days a week shuttle to/from Yamaava casino, location is convenient to go grocery shopping, and eating places There are security guards outside and inside the hotel, that makes you feel safe any time of the day Overall, this hotel is classy and I recommend it to families as well

Lillian Orleans

First of all This is a very nice, stylish hotel It has it’s good points and flaws

The beds are very comfortable The towels are large and plentiful, and the showers are roomy and modern I do want to point out a few things, though These rooms are NOT big enough for a family of 5but there were several large families hereI can only hope they reserved two roomsThe reservation agent messed up my dates, and I had to call VIP services at Yaamava a few times to get it fixed Finally, Kim came to my rescue THANK YOU! Great customer service!The Bistro is a little on the pricy side I ordered the stuffed chicken thighs, but was told that they were out of that item There was a set of oil and vinegar bottles on the table, so I asked for bread I was told that there was none I was offered yucca chips instead HATED THEM I asked the man who brought me my food if he had bread, and he came back with ciabatta bread for me?!?! So, the tip was minimal It would have been more if the other waiter was more efficientsmh

7. Loma Linda Inn (2-star hotel)

  • Address: 24532 University Ave #32, Loma Linda, CA 92354
  • Phone: (909) 583-2500
  • Ratings: 4.1 (347 reviews) Very good
  • Website : Loma Linda Inn
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Casual hotel with classic rooms & suites, plus free breakfast & a university/medical center shuttle.

About this hotel

Owned by and adjacent to Loma Linda University, this laid-back hotel is a 12-minute walk from the university’s medical center, and 2.4 miles from the intersection of interstates 10 and 215.Classic rooms offer mahogany desks and leather chairs, plus flat-screen TVs, free Wi-Fi and coffeemakers. Upgraded rooms microwaves, minifridges and pull-out sofas. Suites feature separate sitting areas.Breakfast, parking and university/medical center shuttle service are complimentary. Other amenities include a kitchen, a coin-operated laundry, a business center and a conference room. There’s also discounted access to the university’s fitness facilities.

Things You Need to Know

  • Guests praised the rooms, which have kitchenettes
  • 6 min drive to Fiesta Village Family Fun Park
  • 57 min drive to John Wayne Airport
  • Guests praised the friendly service
  • Guests praised the breakfast

Feedback From Real Customers

Ben Carson

Loma Linda Inn was great because it had a good price for a room for 4 nights is what I stayed It’s also nice to be near a city with less traffic to deal with compared to Los Angeles They also provided breakfast to your room

The people are very nice and care about their customer satisfaction It’s very detailed to give you a parking number so that you know where you’ll park instead of trying to find parking Everything was all good except my last night I found I had a dusty tv shelf, sheets with marks on them with maybe a small hole I told general manager Pete Flores and he appreciated the feedback for future reservations

Julie Bray

I was staying here for 6 weeks while I was undergoing cancer treatments at Loma Linda University Hospital The room was dirty – the housekeeping never cleaned it the entire time I was there There were even ants in my room when initially

They would replace sheets as I requested (put my sheets outside) They had breakfast delivered everyday but the food was a dry bagel, rice pudding, an orange and a banana It was the same menu everyday The Cafe was closed due to COVID In my mind this is more of a motel than a hotel A hotel has a pool and other amenities This only offered us a room

8. Residence Inn by Marriott San Bernardino (3-star hotel)

About this hotel

A 3-mile drive from Splash Kingdom Waterpark, this informal all-suite hotel off I-10 is 11 miles from Fairmount Park.The relaxed suites offer full kitchens, desks and pull-out sofas, as well as free WiFi and flat-screen TVs. The 1- and 2-bedroom suites add separate living rooms.A breakfast buffet, parking and regular evening socials are complimentary. Other amenities include an indoor pool and an exercise room. There’s also a meeting room and a business center, as well as a convenience store, a BBQ area and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • 8 min drive to the San Bernardino County Museum
  • 56 min drive to John Wayne Airport
  • Guests praised the friendly service, which has a concierge
  • Guests praised the restaurant
  • The fitness center has weight machines and treadmills
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

E. Hernandez

Really nice stay and the rooms are so cute they are like little studio apartments Has everything you need for cooking a meal The offered toiletries are very high quality

I liked that it had a desk for me to be able to get my work doneIt was a little noisy during the night but I am a light sleeper so no fault to the hotelReally great place to stay for a rest or for a business trip There are so many food options within walking distance from the hotel Staff is very friendly No complaints

Kristie Christensen

The guy at the front desk was so nice and helpful He was so patient with someone that had a billion questions in front of me and seriously turned my bad day into a good one with his uplifting comments He was very helpful and even called to check if my room was okay

I got the cutest note under my door from the hotel And breakfast was great in the morning too!


Everything was good except the breakfast The breakfast was absolutely nasty The waffles tasted clumpy and you could taste the sugar like the batter wasn’t even mixed properly

The food literally felt like jail food There was food that was packaged like it was from the county jail smh Prepacked eggs and omelettes that’s 🤢 I was so disappointed because I looked forward to waking up and starting my day with some good food Not here Embassy Suites does it right they cook all the food themselves and serve it to you that morning I know Residence inn is trying to save money by serving breakfast like this but you lose more customers by doing this Besides that the stay was pleasant, the rooms were clean and the staff was nice and the hotel looks very well kept

9. Days Inn by Wyndham San Bernardino (2-star hotel)

About this hotel

This low-rise roadside hotel is an 11-minute drive from the National Orange Show Events Center and 8 minutes from the San Bernardino Airport.All rooms include en suite bathrooms with showers and tubs, plus free WiFi and TVs, as well as microwaves, minifridges and coffeemakers. All rooms have exterior entrances. Kids 17 and under stay free with a paying adult.There’s a casual restaurant, an outdoor pool and free parking.

Things You Need to Know

  • Guests praised the beds and the kitchenettes
  • 8 min drive to First Original McDonald’s Museum
  • 63 min drive to John Wayne Airport
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Housekeeping” 10 times
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Germaine Rankins

For me, it was decent The TV and A/C worked I had a refrigerator and a microwave (both clean), coffee maker and coffee, and I was able to take hot showers not lukewarm

For the price it was nice Property mgr seems to keep the riff raft To a minimum Also, no smelly carpet, room had nice wood looking grayish colored laminate flooring and my tub was clean with clean towels The room also had plenty of outlets and a couple of USB ports Not bad for a budget Hotel, especially after driving 12hrs

tammy stone

House keeping was wonderful and very friendly The rooms are ok but the prices for a room here is way too much money You have to pay

25¢ for ice when it should be free I never saw any complimentary breakfast out the office lobby was closed and roped off Some of the people in the office was nice But there was a couple of men working in the office that were very rude and not nice at all I told one of them I was having problems with my key card and if maybe he could give it a little bit of a charge to make sure it will work for me cause every time I left my room the key card would not work right the man in the office told me that the person that’s name is on the reservation has to do I told him he is not here the man told me if he is not here and your key card doesn’t that he was sorry he would not let me in the room (Mind you it was late at night and everyone know you don’t walk around this area at night especially for a female)So I said you mean to tell me if this key card don’t work I have to sleep outside and he said you do I told him all my stuff was in my room and that I’m the one that comes down every day and pays for the room with cash he knew that he just wanted to be a big jerk So I walk away and thank God my key card worked And I was in my room I feel like I didn’t get to relax not one bit while the whole time I was here and I have been here for over a week and a half now So overall I don’t know if I would recommend anybody to this place So sorry Days Inn Windham I have to give you a thumbs down on office workers but house keeping two thumbs up those ladies are great

Jason Stern

As soon as we got off the freeway we knew we were in a bad area Homeless people everywhere When I pulled into the parking lot I was instantly hit with the smell of beer

I walked up to the lobby and was greeted with a sign that said the lobby was closed and to use the window around the corner At the window was a lady screaming because they were making her leave and she had nowhere to take her kids Once I got to the window I was told there were no rooms available yet (it was only 15 minutes before the official check in time) I instantly cancelled my reservation and found a better hotel in Ontario for a similar price

10. Knights Inn San Bernardino (2-star hotel)

About this hotel

Off I-215, this simple low-rise budget hotel is 4.4 miles from San Bernardino International Airport and 5 miles from Splash Kingdom Waterpark.Modest, unfussy rooms come with free Wi-Fi and TVs, along with minifridges and desks. Children age 17 and under stay free with an adult.Freebies include morning coffee and tea, and parking for large vehicles. Coin-operated laundry facilities are available.

Things You Need to Know

  • 7 min drive to San Bernardino History and Railroad Museum
  • 55 min drive to John Wayne Airport
  • Guests mentioned microwaves 19 times

Feedback From Real Customers

Sandeep Kumar

The facility was very poor I don’t even give it one star the way they have kept the rooms dirty Everything in the hotel was about to fell apart, no cleaning and hygiene at all

There were cobwebs everywhere in the room, bedsheet was torn at many places Walls, door, floor and bathroom were having repair patches all over Laundry room was dirty and a $10, many yrs old but dirty and not working microwave was placed there for the name sake Frankly, speaking u will not find a poor facility anywhere in USA like this Homeless, shouts all night right in front of the hotel though the owner turns into guard in the night but still it’s a lot of disturbance The hotel management either blindfolded themselves or trying to save every penny without repairing and by avoiding money supposed to be spent on maintenance and cleanliness for the rooms and the facility in general Poor hotel, no cleaning and hygieneIn short It’s a BIG NO…

Anthony Makaveli

Avoid at all cost They canceled the reservation without notification to anyone, several people in line suffered the same fate They are very incompetent in running the hotel please avoid so they go out of business

Everything was absolutely filthy down the the roaches and dirty sinks Only negative stars would be anappropriate rate

Karma Bite

Last night i had problem checking in and i paid for 3 nights My request was denied even though the hotel sent email saying they will accomodate my request Btw

Im disable and got a room upstairs behind the building so it was very inconvience 2nd day I left my room around 12:30 in afternoon Got back at 9 pm Found my room door opened I went to front desk asking for reason No answer Front desk made excuse they cannot view the video only alive video I came back to my room again I tried opening with my key from yesterday It will not open Went back to front desk and asked why my key not working Again no reason is given or even sorry for my inconvience Then also eventhough i paid on my arrival to this place I find out They never bothered to clean my room Same old bed sheets and garbage left in my room No explaination given either by front desk Not even saying sorry On my first night as i was laying on my bed A cacaroch on my body walking I slept with my clothes wbich i was wearing due to that and didnt want to change Wondering if there r more insects climbed into my bags Worst worst hotel to stay in Im never going to stay at this place ever You are welcome to stay here if you are looking for buffet dinner for free All you can eat insects, cacaroches for free Very unfriendly and worst customer service provided here for free Making sure you have something to tell others about this place I have made video talking to front desk for record on my comment above I cannot post video due to google map I can only add photos Otherwise i would post the video as well I will see if another site online will let me post the video of their crapy, i dont care type customer serviceNote to owner’s reply below Your reply was not enough for me to come back at your place Your night guy with i dont care attitude, blaming customers, totally ignoring customer issues, i told him that im making a video to post online Bis response was see if i care Start with your front desk people with appropriate training Your housekeeper venessa Was supper nice She took time to hear me out Keep saying sorry I told her Its not her fault She should not apologize for other people actions If i have a business I will definately steal her from your business

11. Hilton Garden Inn San Bernardino (3-star hotel)

About this hotel

Less than a 7-minute walk from the San Bernardino Public Golf Course, this modern hotel is under 4 miles from the Airport and downtown San Bernardino.All rooms offer contemporary decor, custom-designed beds and flat-screen TVs with premium cable channels, plus minifridges, microwaves and free WiFi. Suites add separate living areas with pull-out sofas.There’s a lounge and a 24/7 pantry, in addition to the cooked-to-order breakfast (fee) and on-site American restaurant. Guests can also use a pool and a fitness center. Other amenities include meeting rooms and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • 9 min drive to the San Bernardino County Museum
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 23 times
  • Guests liked the fitness center
  • One of the few hotels in the area with a casino
  • Guests praised the outdoor pool and the hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Daniela Gaudino

•••MAY 13,2022•••I have been here since Monday and I check out Sunday( Today is Friday)The rooms are clean and spacious with :HairdryerMicrowaveKeurig Coffee MakerTVPhone•••The staff is very accommodating and always happy I haven’t met anyone that wasn’t smiling•••Parking is free and safe

There is a guard that walks around•••There is also a mini mart if you are hungry ( obviously hotel prices are high as in every hotel)•••Breakfast ( not free )

Hector Hernandez

Decent 2 night 3 day stay, room was big for 2 adults and a kid, also loved that it was within my particular budget!Location was excellent, close to freeway and dining all around, if you’re adventurous try the local restaurants, won’t be disappointed, but if you care for big chain restaurants theres plenty nearbyRoom was a bit unkempt, some stains on the bathroom wall/floor, looked yellowing in color so may have tried to clean but anyway also noticed the shower curtain was old and ripping at the seams in some areas, kind of surprising for a place with Hilton in the nameOverall couldn’t really complain, I mainly care that the bed was nice and comfy, had a TV, plenty of free parking and most of all, free wifi!!!I’d add that I did have some noisy neighbors a few rooms down the hall but the noice mostly dissipated once I shut the door and turned on the TV

Overall enjoyed the stay and will be coming back if I’m traveling to this area again, thanks

Jovita Foster

My husband and I went to this particular hotel because we enjoy the king bedroom with whirlpool inside the room We went there for just an overnight stay for Father’s day and to relax The rooms are pretty much always satisfactory, but this time was different – unacceptable and outside of the range of service and comfortability expected from Hilton

Upon checking out, we noticed that there was a large blood smear on the side of the white comforter, as to where one would sit on the side of their bed We immediately reported this incident to the front-desk staff (Sabrina), who urged us to contact the corporate office for further assistance (we took a picture for reference) Thus far, I have been on three separate calls to Hilton corporate office for assistance with the matter at hand and was advised that I would be given a case number and should receive a call back from them within 3 – 5 business days Customer service is not at all the way it use to be, unfortunately

12. Holiday Inn Express & Suites Loma Linda- San Bernardino S, an IHG Hotel (2-star hotel)

About this hotel

Set 2 miles from Splash Kingdom Waterpark, this casual budget hotel off I-10 is also 1 mile from Loma Linda University and 4 miles from San Bernardino International AirportStreamlined rooms provide complimentary Wi-Fi and flat-screen TVs, plus minifridges and coffeemakers. Suites add sofabeds and/or kitchenettes. Kids age 19 and under stay at no cost with an adult.Complimentary amenities include a breakfast buffet and parking. There’s also an outdoor pool, a fitness center and a warm lobby lounge, plus guest laundry facilities.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • The rooms have coffee makers
  • 7 min drive to Hulda Crooks Park
  • 57 min drive to John Wayne Airport
  • Guests praised the friendly service
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers


Price gouging at its finest for a sub-par room and dangerous hotelThe floors were VERY slick when we arrived Almost like someone threw down a bunch tops on the tile in the hallway

My friends and I almost broke our necks walking to our rooms We told several hotel staff as we watched other guests slip around, nearly injuring themselves, same as us The hotel staff didn’t care at all No “wet floor” signs were put out the entire time we were there We avoided the area entirelyBy the time we left the floor was sticky and dirty in that area It was still a real safety hazard

Deborah Newport

On June 1st 2022 I went to the Holiday Inn Express to get a room for one night I asked for a quiet room which they provided I was interested in going right to bed

It was about 6 pm when I got there When I got to the room and sat on the bed I noticed the mattress was soft Upon further inspection I noticed that the bed consisted of a mattress pad upon a box spring I was so tired that night I tried to make it work But it didn’t work I tossed and turned all night and I didn’t get any sleep at all It was the most uncomfortable bed I ever slept on I will never go back here And I don’t recommend it to anyone And for this they charged me $172 I think they should give me a refund But I’m not expecting anything I just thought I’d share my experience

Christiane Highfill

This hotel was recommended by the conference organizers It is located near the conference site, and as an IHG member, I went ahead and booked a roomI was able to check in online so I just walked in, signed the paperwork, and got my key

The staff was very friendly and welcoming, and offered great dinner recommendations They acknowledge you each time you walk through the door, so that’s nice and comfortingMy room is spacious and I do like the amenities There’s a Keurig, microwave and fridge There is also an iron and ironing board The bathroom has a hair dryer and toiletries mounted in the shower The shower is fantastic as it has great water pressure and as a walk-in has ample space It was disappointing to find that the shower gel bottle was empty, so it was a good thing I had brought my own soapFor the most part, the room was clean However, I found crumbs on the floor so it appeared it wasn’t thoroughly vacuumed There is a bench in the room and when I went to put my suitcase on it, I found white powder/residue all over it This tells me that the staff doesn’t clean the room well as they don’t pay attention to detailsLastly, I like to keep my hydroflask filled with ice and water The ice machine was just across the hall from me The machine did not have ice So disappointing!!!Because is these misses, I gave this hotel 3 stars

13. Quality Inn (2-star hotel)

  • Address: 1750 S Waterman Ave, San Bernardino, CA 92408
  • Phone: (909) 888-4827
  • Ratings: 3.0 (1120 reviews) Fair
  • Website : Quality Inn
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Straightforward hotel with simple rooms & an outdoor pool, plus free WiFi & breakfast.

About this hotel

Just off I-10, this functional hotel is 3.4 miles from San Bernardino Valley College and 4.2 miles from the San Bernardino Amtrak train station.All rooms have en suite bathrooms, free WiFi, cable TV and desks, as well as minifridges, microwaves and coffeemakers.Complimentary continental breakfast is provided, and there’s an on-site American restaurant. The hotel has an outdoor pool and a hot tub. Other amenities include guest laundry facilities and free parking for buses, trucks and RVs.

Things You Need to Know

  • 8 min drive to San Bernardino County Regional Parks
  • 55 min drive to John Wayne Airport
  • Some guests complained about the unclean bathrooms
  • Guests disliked “Curtain”, mentioned 14 times in reviews
  • Guests mentioned microwaves 27 times
  • Guests praised the breakfast

Feedback From Real Customers


This is NOT your typical Quality Inn I have stayed in many Quality Inns at different locations, and they all have been nice with good breakfast There is no access to any lobby

You will check in outside through 2×3 bullet proof window There is no breakfast No gym No indoor facilities whatsoever There is only one person working at this small window so the wait to check in will be long No one will answer the phone if you have any issues with the room Our room was dark, rundown, bathroom door did not close, the sink had multiple cracks in it, water was only lukewarm, an electric outlet was missing a cover and loose, and all furniture was worn and significantly damaged There was smell of pot outside throughout our one-day stay There was a garden snake by our front door I admire this Quality Inn is housing the homeless population, `but they should make that clear on their website, so people know what to expect The place may look a bit intimidating, but I did not feel unsafe The WiFi worked fine and they do have clean towels and coffee in the room

Clint Teel

This has to be one of the worst Quality Inns I believe I’ve ever been to We arrived and checked in for a 4 day weekend and after going into the room and almost getting high from the smell of the happy weed, the room itself was absolutely unacceptable I added all the pictures of my room, we packed ourselves up and headed across the street to the Hilton

The quality of this hotel needs some immediate attention, I would absolutely not recommend this hotel even in desperation, I’d sleep I’m my car first! The pictures of this hotel on the travel sites make it seem much nicer than it actually is, very deceiving

Brad Gallant

First room we checked into was supposed to be non-smoking but it’s smelled extremely strong of cigs and there were burn marks all around the room We got moved into another room that was a bit better, but also had burn marks everywhereSeveral of the stairs leading to the upper floors were loose and would wobble when stepping on them, didn’t feel too safe

The neighborhood was also a bit sketchy with people hanging around the parking lot at nightThe staff I dealt with were very pleasant and helped us move rooms, trying to make our stay better The hot water in the bathroom was good, and the room was otherwise relatively clean

14. Motel 6 San Bernardino, CA – Downtown (2-star hotel)

About this hotel

Next to a bus station, this low-key motel off Interstate 215 is 1 mile from the San Bernardino History and Railroad Museum, and 8 miles from Splash Kingdom Waterpark.Accessed via exterior corridors, the simple rooms come with complimentary Wi-Fi, flat-screen TVs and minifridges. Kids age 17 and under stay at no extra charge with parents.Parking for cars and large vehicles is free. Pets are welcome (fees may apply).

Things You Need to Know

  • Guests praised the rooms
  • 5 min drive to First Original McDonald’s Museum
  • Some guests complained about the bathrooms
  • 57 min drive to John Wayne Airport
  • Guests mentioned the service is friendly

Feedback From Real Customers

Heidi D

VERY GHETTO!!! STAY AT YOUR OWN RISK!!! My husband and I usually stay at Motel 6 motels when travelling with our dog because of their pet policy We booked this one while my husbands truck was in the shop I called to ask about early check-in at 1pm and the woman on the phone was very abrupt while stating “no”

We pulled up at 230pm and I went to the window (for whatever reason, their lobby is closed Probably because of the neighborhood) and asked if we could check in We were told no, room wasn’t ready I went back to our vehicle to wait and watched a woman approach the window then walk away moments later with a key card in her hand It was 244pm I asked her if she just checked in and she said yes While sitting in our vehicle, we saw so many sketch people hanging around and walking around the property One woman was half dressed and rummaged through the trash can The Hotelscom reviews are false This is NOT a 70 place to stay More like 00 and needs to be shut down I immediately canceled our reservation through hotelscom and we drove away to another, nicer motel


For a Motel 6 I was not expecting much but this one impressed me despite being located in the not so good neighborhood The front desk was very helpful with my add on reservation, the ice machine worked, the room was clean tv worked and had lots of choices I used the refrigerator and the bathroom had a tub and the water instantly was hot They even came in and replaced the drain with one that had a stopper

This tells me they are water conscious and trying to conserve I was happy with the rates wifi worked great just had to reset the router once but the staff had no issue doing it Best of all for me was no deposit required That said take care of your room

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