pet friendly hotels in San Dimas, CA

1. Best Western Plus Route 66 Glendora Inn (3-star hotel)

About this hotel

Set on the historic Route 66, this straightforward hotel is 2 miles from tours of the quirky Rubel Castle, which is built from recycled materials, and 5 miles from Raging Waters water park.Relaxed rooms have free Wi-Fi, flat-screen TVs, microwaves and minifridges, as well as tea and coffeemakers. Suites add living areas with pull-out sofas, and in-room whirlpool tubs.Complimentary amenities include a hot breakfast buffet and parking. There’s also an outdoor pool, a hot tub and an exercise room, along with coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • 6 min drive to Rubel Castle
  • The hotel has a concierge

Feedback From Real Customers

Jeanine

The hotel itself was visibly very nice but I came here for a good nights rest and the bed and pillows were the most uncomfortable ,hard as rocks ,was unable to sleep ,my other complaint would be the older man ,didn’t get a name ,who answered the phone when we were trying to get information ,everything was very difficult for him to comprehend and do ,phone had to be passed to a woman working there who was very quick and efficient ,did everything correctly ,when we got there it was her and him again ,once again he didn’t understand how to do anything at all ,was very very slow at every word and action ,and she had to intercede ,if she wasn’t there we would’ve never been able to check in

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2. DoubleTree by Hilton Pomona (3-star hotel)

  • Address: 3101 W Temple Ave, Pomona, CA 91768
  • Phone: (909) 594-0600
  • Ratings: 4.2 (565 reviews) Very good Eco-certifiedThis
  • Website : DoubleTree by Hilton Pomona
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Modern hotel featuring an Italian restaurant & a lobby bar, plus an outdoor pool & a gym.

About this hotel

With views of the San Bernardino Mountains, this contemporary hotel among commercial plazas off Route 57 is 3 miles from hiking trails at the lakeside Frank G. Bonelli Regional Park and 4 miles from the trade shows and exhibits at the Pomona Fairplex.The unfussy rooms feature free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers; some have sofabeds. Kids stay at no charge with an adult. Room service is available.Parking is complimentary. There’s also an Italian restaurant/bar and a lobby bar. Breakfast is extra. Other amenities include a 24/7 gym, an outdoor pool and a hot tub.

Things You Need to Know

  • The unfussy rooms have TVs
  • 6 min drive to Raging Waters Los Angeles
  • One of the few hotels in the area with room service
  • Guests liked the friendly service
  • Guests mentioned “cookies” 21 times
  • Guests mentioned lobbies 14 times
  • The fitness center has treadmills and free weights
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Isabela Garcia-Lopez

This was my first time visiting Pomona and this hotel was great Easy check in, free cookie( my sister said it was delicious), clean room, close enough to downtown Pomona I would definitely stay here again

The only thing I would suggest to you is to download the Hilton honors app before arriving and making a profile because you will use that as your key

Mary Shaw

Booked a block of rooms for our son’s wedding this weekend The rooms were spacious and well maintained Front desk clerk, Chris, was the best part of the stay because he was helpful with our needs and requests

Restaurant has tasty food but closes way to early Only downsides were the main elevator not working and the property needing a bit of a make-over

Jessica Perry

While it will always be known as the Shiloh Inn to me, this Double Tree is much nicer than I had anticipated We booked it because of its proximity to our family and because it’s a Hilton property Knowing the area, we were pleasantly surprised at how nice the rooms were and even though we were near the restaurant which was booked with parties both nights of our stay, the room was quiet and comfortable

Since we are former locals who still have family in the area, we will absolutely stay here again when we’re in town

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3. Best Western Plus Executive Inn (3-star hotel)

About this hotel

Off Pomona Valley Freeway, this casual budget hotel is 20 miles from Disneyland Park and 6 miles from the Workman and Temple Family Homestead Museum.Low-key rooms accessed by exterior corridors offer free Wi-Fi, flat-screen TVs and desks, plus microwaves, minifridges and coffeemakers. Some add balconies and/or pull-out sofas. Suites feature living areas.Freebies include parking and Asian or American breakfast. There’s also an outdoor pool, a hot tub and a fitness center, plus a business center and meeting space.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • Guests praised the kitchenettes and the beds
  • 13 min drive to Raging Waters Los Angeles
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the breakfast

Feedback From Real Customers

Amir Khan

Lets start Our room safe was non functional upon arrival, which was fixed by the maintenance guy later Our ironing board is was broken, which the staff replaced with a full sized one

The fire alarm ran out of batteries and started beeping around 2 am, when the maintenance guy had to come in our room and replace them In addition, there was a cockroach the crawled right into our room Would not recommend

Jason B

I have been staying at this hotel consistently for a very long time now The front desk receptionist ” Destiny ” , I must strongly commend She has gone out of her way to make my stay here the most wonderful experience

!She should be observed by her manager as an ” Exemplary Employee “

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4. DoubleTree by Hilton Hotel Claremont (3-star hotel)

About this hotel

This modern hotel in the San Gabriel Mountain foothills is a 3-minute drive from the Claremont Colleges campus and 4 minutes’ drive from a Metrolink rail station with service to downtown LA.All rooms offer contemporary decor and custom-designed beds, plus flat-screen TVs and free WiFi. Suites add living rooms and wet bars.An all-day restaurant serves Californian-inspired cuisine, plus there’s a rock ‘n’ roll bar hosting piano duels. There’s also a fitness center and sundeck with an outdoor pool and hot tub. Additional amenities include 12,000 sq ft of event space and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • 4 min drive to the Rancho Santa Ana Botanic Garden
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests liked “cookies”, mentioned 45 times in reviews
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Mary DEan

Beautiful hotel, gorgeous atmosphere Lush green plantings, updated decor They take full advantage of the outdoor spaces with appealing lighting and plentiful seating

The pool and hot tub areas were gated and centrally located The room was a bit smaller than expected but very clean and comfortable The bathroom utilized a space saving pocket door which was unique No microwave but a small fride and all other amenities including a small safe I loved the private balcony The staff were all very friendly and helpful, everyone I came across greeted me with a kind word or smile The only complaint I have is that the bed was a bit firmer than I prefer, but I still had a great night sleep and the bedding was top class

Kate Hurley

This is an exceptionally pleasant hotel Quiet, pleasant rooms with a nice green courtyard Very nice staff

I was there twice during COVID and everyone was very respectful of health guidelines As a petite woman who often finds hotel pillows to tall and puffy, I appreciate that they have softer pillows A small thing but much appreciated

Jennifer Diaz

When I worked in the area I would stay there instead of driving one hr to get home I worked until 4am, so it was a convenience to stay 5 mins from my work Check-in was quick, staff was great and the rooms were awesome for the low rate I paid! The toiletries they provided were top notch, rooms were luxurious and I liked there was no ridiculous deposit! But being a single women I felt extremely safe and comfortable here

Best hotel in the area for sure I highly recommend it!

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5. Fairfield Inn & Suites by Marriott Los Angeles West Covina (3-star hotel)

About this hotel

Off Interstate 10, this straightforward hotel is 4 miles from Galster Wilderness Park and 6 miles from Raging Waters San Dimas water park.Unassuming rooms offer free WiFi, desks with ergonomic chairs, and 32-inch flat-screen TVs, along with coffeemakers and microwaves. Suites have separate living areas and minifridges.A hot breakfast buffet and parking are free. Other amenities include an outdoor pool, a hot tub and a gym, in addition to a 24/7 business center, a convenience store and a BBQ/picnic area. There’s also a coin-operated laundry.

Things You Need to Know

  • Guests liked the clean rooms and praised the beds
  • 9 min drive to Raging Waters Los Angeles
  • Guests praised the friendly service
  • The fitness center has weight machines and free weights

Feedback From Real Customers

Jeremy Miller

Overall the rooms are clean There are no safes in the room which is a little disappointingThey have a small laundry facility if you need to clean your clothes – it is coin operated

You can also get detergent at the front desk The laundry machines were very dirty I don’t think the rubber seal had been cleaned out for a long time My clothes had a slight musty and moldy smell after washing them

Lin Simon

They only provided ONE key card with a room for 3 guests and rejected to give additional one for convenience This is the first time I saw from Marriott hotels The front desk at night was not hospitable at all

The room is small with a fridge and microwave next to a bed The jacuzzi is fine I don’t think I’ll come back this one in LA in the future

M

Stay away! We were there approximately 30 to 45 minutes and someone broke into our vehicle and stole all of our belongings Security and two other workers were inside and outside walking around when we arrived and checked in After the break in every one disappeared

We are very suspicious it was an inside job The front desk clerk was very unconcerned, and his attitude was like oh well when we reported the break in We have yet to hear from management or anyone else

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6. La Quinta Inn & Suites by Wyndham Pomona (3-star hotel)

About this hotel

Less than half a mile from the Orange Freeway, this modern hotel is 5 miles from both Frank G. Bonelli Regional Park and Raging Waters Los Angeles water park.Bright, contemporary rooms feature complimentary Wi-Fi, flat-screen TVs and sitting areas, as well as minifridges, microwaves and coffeemakers. Some rooms have balconies, pull-out sofas or garden views.Freebies include parking, and a hot continental breakfast buffet served in an airy dining area. The outdoor pool has a sundeck with lounge chairs and umbrella-shaded tables. There’s also a hot tub and a 24-hour fitness room.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 7 min drive to Frank G. Bonelli Regional Park
  • Some guests disliked the furniture but others liked the beds
  • Guests praised the professional service
  • Guests mentioned “dogs” 21 times
  • Guests liked the breakfast
  • The fitness center has free weights and elliptical machines
  • Guests liked the outdoor pool and the hot tub

Feedback From Real Customers

William Moreno

The room was adequate, but the building needs some renovations Elevator didn’t work, the gym was really hot Room was stuffy

Some portions of the hotel need some loveHowever, the staff was super friendly and nice John was incredibly helpful

Cyndi “Cyn” Carpluk

Great place Awesome breakfast Service was amazing until the check out

Lost one star for only having one person on the desk at 11:30 on Sunday, when check out is noon They had a team in house as well Line was backed up to the door They specifically request that guests bring the card key back to the desk when checking out so less inclined to leave in room and take offBy grace of God, my husband and I did not have anywhere to be so we could wait Another person finally came out after about 10 minutesSomeone may have called out but it seemed like poor staff planning

Sarah Dumlao

Definitely run down and old Will not be staying here again While the rooms were decently cleaned, ie, clean towels and linens, there were cobwebs in corners and looked like termites in the room

I killed a few termites in the bathroomThe hotel is in need of some updating Overpriced for the location and the condition of the rooms The toilet was sketchy and didn’t always flush immediately Sometimes it would fill with water so slowly I thought it might be broken on multiple occasionsThe staff wasn’t super friendly but they did let me check in early, I felt like I was an inconvenience for asking Early check in was a $40 charge Which I’ve never been charged at any other hotels when I’ve requested early check inI’d recommend the Doubletree hotel across the street The rooms are cleaner and overall a better experience for around the same price

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7. Holiday Inn Express & Suites San Dimas, an IHG Hotel (2-star hotel)

About this hotel

In a suburban shopping area just off of the Orange Freeway, this standard hotel is 1.2 miles from Raging Waters water park, 7 miles from the Claremont Colleges and 6.6. miles from California Polytechnic’s Pomona campus. The Ontario International Airport and Ontario Convention Center are 17 miles away.Subdued rooms have minifridges, microwaves, work desks, cable TV and free WiFi. Suites add kitchenettes and kids 19 and under stay free with an adult.A free breakfast buffet is offered daily. There’s also an outdoor pool, fitness center, 24-hour business center and laundry machines. Parking is free.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • The rooms have microwaves and coffee makers
  • 5 min drive to Raging Waters Los Angeles
  • Guests praised the service
  • Guests mentioned beds 15 times
  • The fitness center has treadmills and free weights
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Linda Vasquez

Our room, supposedly recently remodeled, had the ambiance and comfort of a hospital room Laminate flooring throughout, nothing to wipe your feet on therefore it always felt gritty and dusty Seating was a floppy desk chair and oddly shaped chaise

No artwork or extra mirrors Quite frankly a wide, bold, colorful stripe would have helped make it more inviting The bed was very comfortable after you managed to get on it It was nearly 30” high Nowhere to conveniently place or grab a towel after showering and the towel rack was rusty So much that I took pictures of it! The staff was not very helpful and didn’t even correct my address when brought to their attention I have stayed at this property before and had no qualms staying again However, I won’t be staying there againI’ve enjoyed all of my other stays at IHG properties but this one was thumbs down

Author Zya Blu

The staff members are very nice for the most part There was one housekeeper who worked on May 29 who had a bit of an attitude and did not clean my room as she was supposed to She didn’t even remove my towels from my room as she saw them on the floor when she pushed her cart by my room

But other than that the management and the other staff members are very nice and attentive to your needs The floors in the rooms need to be mopped Other than that, very well-kept secret in the city of San Dimas There are quite a few homeless people living there but I commend the owners for giving them a place to stay versus on the streets And they do not bother you I really like the renovations and I’m super excited to see how they turn out the next time I am down here in this area A special commendable shout out to the kitchen staff and the other housekeepers as well as the front desk staff

William Butler

Outside hallways They are renovating the hotel and I guess they have not gotten to the room I was in Laminate flooring through out the room

So the floor was cold The A/C- heater was so noisy I could either use it or sleep The shower has no place for me to put my soap and shampoo- no soap dish or shelf Same bulk shower products that could possibly be contaminated Stair well was dirty I saw what look like a clear aligner there I just cannot recommend this hotel

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8. Sheraton Fairplex Hotel & Conference Center (4-star hotel)

About this hotel

A 5-minute walk from the Fairplex exposition complex, this upscale hotel is 3 minutes on foot from the NHRA Motorsports Museum and 12 miles from Ontario International Airport.Warm rooms offer flat-screen TVs, minifridges, microwaves and coffeemakers. Upgraded rooms provide balconies. Suites add separate living areas. Club rooms have private-lounge access. Wi-Fi is available (fee). Room service is offered.Amenities consist of a pub-style restaurant, an outdoor pool and a 24/7 gym. There’s also meeting space and a business center. Pets are welcome. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the large, clean rooms
  • 4 min drive to the Wally Parks NHRA Motorsports Museum
  • Guests praised the friendly service, which has a concierge
  • Guests liked the pub-style restaurant
  • Guests liked the outdoor pool
  • Guests liked the bar

Feedback From Real Customers

Mike Stewart

Beautiful hotel, rooms and facilities Whirlpool could have been a little warmer and the jets a little more powerful, but was still niceThe staff was wonderful, both at the hotel and the restaurant

Top-notch customer service is obviously what you teach you employees and it showsSpecial shout out to the young man (i didn’t catch his name), who came out to the whirlpool and skimmed it with the net at my request on Wednesday evening (2-16-22) For one so young, he was extremely professional, efficient and courteous GREAT JOB!I travel for work and when i am in the Pomona area again, will definitely be back and will recommend to my co-workers

Roberto Velez

Great clean hotel The only issue I got is that they just recently started to charge for parking I stay here very frequently and they used to have a security guard that verify that you where a guest and let you park, now you have to park and pay 12 dollars per night for you’re stay

I usually stay 12 days a time minimum and it adds up quickly The staff is friendly and always willing to help I’m giving 4 starts due to the new parking payment

Jesusita

On behalf of TCI transportation:We hosted our annual Managers Leadership Summit here for the first timeLocation was perfect for the group Conference rooms well equipped, staff very attentive and helpful

Maria in the events department was great in assisting with setting up our meeting rooms and selecting all food accommodations and scheduleWould recommend location for future events

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9. Best Western Plus West Covina Inn (2-star hotel)

About this hotel

This casual hotel is 2 miles from downtown, 8 miles from Frank G. Bonelli Regional Park and 7 miles from the site of the L.A. County Fair.Simply decorated rooms have free Wi-Fi, desks and flat-screens, as well as minifridges, and tea and coffeemaking facilities. Upgraded quarters add dining tables and kitchenettes, or separate sitting rooms with sofabeds. Some suites offer whirlpool tubs.Parking and hot breakfast and provided at no additional cost. Other amenities include a fitness room, and an outdoor pool and hot tub.

Things You Need to Know

  • Guests praised the beds
  • 8 min drive to Raging Waters Los Angeles
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned microwaves 10 times
  • One of the few hotels in the area with a fitness center
  • Guests praised the outdoor pool
  • Guests liked the bar

Feedback From Real Customers

Gerardo Linda Orozco

We enjoyed a clean, cozy room The room was cooled down prior to our checking in!! great detail The workers are friendly

We were very impressed with the honest people that are employed there In addition to a great stay, our family member stayed there too he left a money clip with money while rushing out The hotel called him to tell him know When the money was picked up all of it was accounted for He was very happy and left a reward We were very happy too Thank you for our stay! and for being honest and returning our family members money!

David Baker

A convenient location off the freeway The hotel’s location was excellent with access to shopping and local restaurants in the areaThe hotel’s exterior and grounds were appealing and inviting

The hotel staff was friendly and courteous The rooms were clean and orderly The breakfast had lots of choices and staff kept the items refreshed when they got low Had a great experience and hope to return againThank you,Janet & David

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10. Courtyard by Marriott Los Angeles Hacienda Heights/Orange County (3-star hotel)

About this hotel

This modern hotel is a 4-minute walk from Schabarum Regional Park and 3.2 miles from the Hsi Lai Temple.Contemporary rooms offer free WiFi, desks with ergonomic chairs, flat-screen TVs, minifridges and coffeemakers. Suites add separate living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include an outdoor heated pool and an exercise room, plus free on-site parking.

Things You Need to Know

  • Guests praised the clean rooms, which have coffee makers
  • 30 min drive to Disneyland
  • Some guests disliked the bathrooms
  • Guests praised the service
  • Guests mentioned “shopping malls” 11 times
  • Guests mentioned lobbies 21 times
  • The fitness center has free weights

Feedback From Real Customers

Allen bullard

Slightly (21 miles) away from downtown LA scene, this hotel proved to be a gem We were in town for Super Bowl weekend and wanted to stay a slight ways out from the crowdsFor 1/2 the Marriott points other hotels wanted, we got the same service, if not better at this hotel

The hotel was clean, rooms clean and spacious We received a complimentary upgrade to a suite, with a balcony over the pool and mountainsSince the hotel sits in an almost residential area, if you got out early, traffic to/from LA was a breeze Now if your a late riser, then you can expect that 21 mile trip to take about an hour😂They have a pool, which did not use, as friends had a house 3 miles away with a heated pool, and one day was spend at Santa Monica BeachWe loved the suite because it had a separated bedroom from the rest of the room Suite came with refrigerator and microwave Bathroom sink are was tight, as only 1 person could be at the 1 sink bowl at a time We disinfected the room because as we hung our clothes, we noticed dust in the closets, which appears nobody been cleaning/dusting in theirBeware: You pay $10 per night for parking in an open lot There is no security out there or a gateRight outside the hotel, they have a hiking trail that goes up the mountainsWalmart is about a 5 minute drive so you can stick up on beverages and things versus paying hotel prices for these same itemsOverall, we would stay here again Plenty of shopping in the area and an easy commute to most attractions (again…if you get out early)

Jay Wu

Nice view, perfect for a late night smoke and feel the vibes Not that I do it, I wish I could but my fiancé won’t let me Easy to navigate square building and a large work out room

Staff is friendly and rooms are clean Free mint chocolate, you know the Andes one? Green tiny bricks, that’s a mistake @Marriott, I will empty that whole fish bowl!

DEVIN DUNCAN

Updating my review, finally got in touch with the GM who finally did agree to give compensation So i raised my review alittle I wish it would have been easier but he said they are using my experience to train the staff, so maybe there wont be a next time with others

Aweful service from start to finish from reservation mistakes, to rooms not ready at check in, to coffee being made wrong, to dirty floors and tables (see pictures) and no one cares once they have your money they could care less I have talked to agm and GM!!! Well sorta the GM has yet to respond as obviously my issues do not appear to be a priorty stay anywhere else if you work hard for your money You have been warned

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11. Holiday Inn West Covina, an IHG Hotel (3-star hotel)

About this hotel

In a commercial area off I-10, this informal hotel is 6 miles from Raging Waters San Dimas water park and 7 miles from Pomona Fairplex event center.Understated rooms come with minifridges, microwaves and coffeemakers, as well as free Wi-Fi and flat-screen TVs. Suites add pull-out sofas. Room service is available.Parking is complimentary. There’s also a relaxed restaurant/bar serving modern American cuisine. Other amenities include an outdoor pool, a fitness room, a business center and meeting rooms. Breakfast is available for a fee.

Things You Need to Know

  • The rooms have TVs
  • 10 min drive to Frank G. Bonelli Regional Park
  • Guests mentioned the rooms are small and unclean
  • One of the few hotels in the area with room service
  • Guests liked the service
  • Guests mentioned pools 38 times
  • The fitness center has weight machines and elliptical machines
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Ashley Recio

The hotel looked clean but it didn’t feel clean As soon as I got to my room I wiped down the restroom counter and night stands with a disinfecting wipe and it was extremely dirty The small cushion couch in there had so many mystery stains

The restroom didn’t have a working air vent, and the bathtub had hair The bed was comfortable and so were the pillows

Sam “CaliSpaßvogel”

Stayed there in Sept 2021 It’s a very dated and disgusting place I stayed 7 days, not once did the staff clean my room or took out the trash

The bathroom was falling apart, shower curtain seemed to be years old The staff never greeted me, smile at me or ask how was my stay, I’m a platinum IHG memberLet’s just say the entire building needs to be gutted and remodeledOnly good thing is it’s location Close to restaurants, shopping and the freewayI will forever avoid IHG locations in the Los Angeles area and will stick with Marriott

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12. Best Western Pine Tree Motel (2-star hotel)

About this hotel

Set 6 miles from the Fox Theater Pomona, this relaxed motel is also 7 miles from the Rancho Santa Ana Botanic Garden and 9 miles from Prado Regional Park.Warm rooms have free Wi-Fi, flat-screen TVs, desks and coffeemakers. Upgraded rooms add patios or balconies with lawn or pool views.Amenities include free continental breakfast and parking. There’s also business center and a palm tree–lined outdoor pool.

Things You Need to Know

  • Guests praised the clean rooms, which have coffee makers
  • 12 min drive to Ontario Museum of History & Art
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

kacy Porter

Been going there for the past two years,,, great rooms, no odors, sheets and pillows are always clean, bathroom clean(no hair or spots) always quiet, security, grounds very well kept, quite accessible to food etc,,,, great value for truckers

The staff is cool and always helpful, Nate is awesome The only place I will stay at when I am in the LA area

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13. Hotel Seville – Ontario Airport/Chino (2-star hotel)

About this hotel

At the intersection of Highway 60 and Highway 83, this casual hotel is 5 miles from the Planes of Fame Air Museum and 28 miles from Disneyland.Featuring exterior entrances, the unpretentious rooms provide flat-screen TVs and Wi-Fi, in addition to minifridges, microwaves and coffeemakers. Some offer whirlpool tubs.There’s an outdoor pool. Parking and continental breakfast are available.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • 8 min drive to Ontario Museum of History & Art
  • Guests praised the friendly service
  • Guests liked the refrigerators, mentioned 11 times in reviews

Feedback From Real Customers

Lauren Rich

I was discriminated while being robbed of my payment this hotel refused my check in and did refund money I have currently made contact to hotel they are not resolving this issue still , I called the Ontario police department they did not do anything about this as they promote this conduct from individuals and claim they have no jurisdiction it’s a civil issue while I have had business call police on me and they responded immediately to the business uncivilized request I am requesting remedy and resolution from waste losses of money paying higher costs at other places just because racism still exists and the Ontario police refuse to take action regarding them robbing me of money without rendering services

Maureen Ha

Went down to the Ontario area for an event and needed to book a hotel for two nights The reviews for this hotel were promising, and I’m happy to say that they delivered! The staff were very kind and helpful, with the lady at the desk checking me in speedily, and especially the first night when I came back from my event past 3am, the man watching the parking lot helped me find a space to put my car Though I didn’t need any, housekeeping was active and early both mornings I was here

My room was a non-smoking king-size bedroom, and was quiet just as I’d requested No noise from neighboring rooms or the nearby freeway, at least none that I noticed I had a microwave and fridge, and the tile shower had plenty of towels, shampoo, and bodywash Felt very safe on this first-time solo trip, which I deeply appreciate!

Stephen Prax

First off I don’t know how anyone has provided a review above 2-stars I believe many of these reviews are fabricated We chose to stay in this hotel because of the relatively good reviews

First off the lobby is not open and hasn’t been since COVID No amenities Second the location by the freeway is convenient however the people loitering in the area made us rather uncomfortable The next door locations and in the parking lot itself The walls are paper thin, could hear people talking outside in the parking lot all night Several guests were slamming their doors which resonated through out the rooms The rooms were clean, but definitely had some abuse Patched cracked walls/doors/sink the list could go on This is a huge disappointment when expecting a highly reviewed 4-star hotel Please use caution booking here You will regret staying

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14. Hampton Inn Los Angeles/West Covina (2-star hotel)

About this hotel

On a leafy property off Interstate 10, this modern hotel is across the street from the shops and restaurants of the Eastlands Shopping Center and 7 miles from Frank G. Bonelli Regional Park.Contemporary rooms feature free Wi-Fi and flat-screen TVs, plus custom-designed beds, minifridges, microwaves and coffeemakers.Hot breakfast (daily) and weekday to-go breakfast bags are complimentary, as is parking. There’s also a fitness center and an outdoor pool, along with meeting space and a business center.

Things You Need to Know

  • The rooms have TVs and microwaves
  • 9 min drive to Frank G. Bonelli Regional Park
  • Guests mentioned the rooms are clean but small
  • Guests liked the friendly service
  • One of the few hotels in the area with a fitness center

Feedback From Real Customers

Sharlene C

Clean and spacious Traveled alone King size bed

Layout of the room made it spacious for me Love the chaise in addition to the bed Bathroom spacious Shower spacious Fridge, desk and closet the space was great for me Front desk friendly and welcoming Stayed at a bunch of Hampton Inns and by far, my favorite one! Many restaurants just a walk away Shopping was just around the corner Felt safe Free parking and breakfast too

Chris McDermott

The room and property are very clean and the staff is friendly The rooms are small but ok if all you need is a place to sleep Not much living space

Two people in the room must communicate if the plan on walking past each other at the foot of the bed and they better like each other There is very little privacy in the bathroom because of the sliding door There is a gap when it is closed that does not block any noise and you can see clearly they the gap Al in all it is a very nice place to stay and we slept very well

liz tov

I have stayed in this hotel before but after this time I don’t think I’ll be back We stay stayed 3 nights and there was no housekeeping my room wannNOT clean for 3 days No clean towels and I did requested 2 days in a row for clean towels I was told by the front desk that someone would be available after 9 to bring up clean towels after waiting for an hr I left and the next day I called once again front desk and I was told the same thing I waited till 1045 and then called again I was told someone would be right up and again no one showed up check out is at 11 🤦

I had to shower and air dry then checked out late, it’s been a little over week since I checked out and my deposit has not been refunded to my account now I’m wondering if it’s because I checked out after 1140 Definitely not going back

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15. Pacific Palms Resort (4-star hotel)

About this hotel

Set 4.6 miles from Interstate 10, this polished, 650-acre golf and conference resort is 23 miles from downtown L.A.Sleek, modern rooms feature floor-to-ceiling windows with balconies and views of the San Gabriel Mountains and the resort’s grounds. They also come with flat-screen TVs and free Wi-Fi. Executive rooms offer a lounge with free continental breakfast.There’s a 36-hole golf club. Other amenities include a hilltop pool, a hot tub, a spa and a fitness center, plus an Asian restaurant, an upscale steak/seafood house (both with lake views) and a lounge. A garden gazebo and 28 meeting rooms provide conference and event space.

Things You Need to Know

  • 11 min drive to the Workman Adobe
  • Some guests disliked the air conditioning and the kitchenettes
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • The Asian restaurant has a dinner buffet
  • Guests mentioned “tournaments” 12 times
  • Guests praised the lake views

Feedback From Real Customers

Maryannie Little

It all started with large long black hairs all over rooms and all over pillows Glasses at restaurant have soap stains If you eat outside there are meat wasps that will ruin your food

My dog stepped on glass I called super upset for Neosporin The front desk didn’t even let me finish telling them the issue before routing me to a number that rang and rangRan out of towels and toilet paper twice in one week No room service on anything Spilled on my sheets so I took them outside came back 12 hours later and they took the sheets and cups but didn’t replace themThis place might be cool to drive a couple of balls but the hotel staff is super rude and not even close to hospitableThey literally shoes me away and while my dog was bleeding they accused me of stealing a gold club because I left it behind They made me feel unwelcome and I’ve had extremely better service at a comfort inn Terribly over price and the rooms are outdated

Breanna Meyer

Very disappointed in this place All this place has going for them is it’s pretty They didn’t have room cleaning each day which you don’t find out till you are in your room, they have a sign on the bed

They can’t even bring you fresh towels each day There was no microwave even motel 6 has that Ran out of toilet paper was only there for two days and was only in the room to sleep All hotels at least provide extra roll somewhere When I opened the bed I found some hair on the covers Pillow case had a stain Don’t recommend

Celeste Ramirez

I am not one to leave reviews but I saw way to many reviews saying similar things in regards to their stay and I experienced the same I wish I would have read them before booking my stayThe hotel is very outdated, the rooms are poorly maintained with tons of decaying

No housekeeping Refrigerators in the rooms do not work The Blow dryer was very old and almost dangerous to use as it would spark flame when turned on The toilets would also not flush right away, it took minutes to flush away (close to 10 min of that) The water from the shower would also take minutes to drain They must have some plumbing issues Poor quality and worn out/old bathroom towels Paint scheme/decor over 40 years old This place is NOT a resort or high end hotel and definitely not worth the price Avoid this place

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16. Best Western San Dimas Hotel & Suites (3-star hotel)

About this hotel

Off Interstate 210, this straightforward hotel with mountain views is 5 miles from the L.A. County Fair and 6 miles from Azusa Pacific University.Relaxed rooms come with free Wi-Fi, flat-screen TVs, minifridges and microwaves; some have mountain views. Suites add pull-out sofas.Breakfast and parking are complimentary. Other amenities include an outdoor pool and a gym, as well as a business center, a meeting room and guest laundry facilities.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 6 min drive to Raging Waters Los Angeles
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests liked the hot tub, mentioned 12 times in reviews
  • Guests praised the grounds
  • Guests praised the breakfast
  • Guests praised the outdoor pool

Feedback From Real Customers

Jennifer Smith

Every time we are in SoCal, we make a point of staying at the best Western San Dimas This is a beautiful hotel! The rooms are always clean! The pool and Jacuzzi area are gorgeous The breakfast is phenomenal! And a staff is wonderful

We may need to drive a little ways to get somewhere, but we love staying here And San Dimas is a wonderful town

Silvia Bryant

We stayed for two nights Very nice hotel Squeaky clean

Huge room Pool area & patio look nice, unfortunately it was too chilly for a dip in the pool Front desk associates were super nice and helpful Little area to buy snacks and even frozen tv dinners which was good when you look for something to munch on in the evening but don’t want to leave the hotel Breakfast (included in the room price) was one of the best continental breakfasts I’ve seen (and eaten) so far You can pick between one item made fresh (eggs, pancakes, waffles, French toast either with ham or sausage) and several other items like cereal, fruits, cupcakes, cookies and yogurtWe definitely recommend this hotel

J Rizzle

I stayed here this Saturday 8/13/2022, and the room cost me $181, and after running the ac unit for 4 hours, the room never cooled down! I contacted the front desk about the problem, they responded by saying they could have maintenance come in the morning Which didn’t resolve the problem at hand I requested a refund for the inconvenience and was denied

I ended up just leaving right then I haven’t been able to reach anyone from this location, on the phone, since! I wanted to call and speak to a manager but no one answers the phone…ever! Horrible experience High priced room, with zero air conditioning with temps in the mid to high 90’s, is just unacceptable! Won’t be staying here again Won’t be recommending this location to anyone either!

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17. Claremont Lodge (2-star hotel)

  • Address: 736 S Indian Hill Blvd, Claremont, CA 91711
  • Phone: (909) 626-5654
  • Ratings: 4.0 (332 reviews) Very good
  • Website : Claremont Lodge
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Casual rooms, some with whirlpool tubs, in a simple property featuring free parking & Wi-Fi.

About this hotel

Located off I-10, this no-frills low-rise hotel is 3 miles from the Fairplex Exposition Complex, 27 miles from Disneyland® Resort and 31 miles from Los Angeles.Simple rooms with exterior access feature free Wi-Fi, flat-screen TVs, coffeemakers, minifridges and microwaves. Some have whirlpool tubs.Other amenities include free parking, an outdoor pool, vending machines and laundry facilities.

Things You Need to Know

  • Guests praised the rooms
  • 4 min drive to Benton Museum of Art at Pomona College
  • Guests praised the service
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Patricia Johnson

Hi the place was very clean and very nice how clever cleaning is a very clean person and I love the way they are very scary she and have lots of respect and I suppose I give an overnight 100% does all the above of respect and Hospitality was wonderful everything was okay okay thank you I will always represent somebody to come there refer someone to come there and stay the weekend with your family is like you guys have a beautiful place thank you so much’ pj

Amanda Doniza

Rooms and lodge grounds are very well kept Exceptionally clean and comfortable I also loved how nice and quiet the property was overall

Other inns on the very same block seem to draw loud and rude guests abundantly I’m so glad this place wasn’t like the others at all It rose far above my expectations The staff was courteous and helpful I would definitely recommend staying here if you’re in search of somewhere to stay and are in or near the Claremont area

Miguel Tahoces

I believe there is nothing I found fine in this hotelPrice was below average in the area although it just does not justify staying thereFurniture in the rooms looks extremely old and worn

Breakfast was bad as well Cleanliness is nowhere to be foundI did not sleep comfortably there

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